Reviews of Midland Credit Management (Loan Agency)

Thalia T Traynham

Payments were made to fit my budget. Hassel free. Didn't have to worry about my payment being late. Could modify if I had too. Experience was outstanding. Thanks!!

John Albano

Rep was professional and helpful. Most positive Help Chat experience I have had in a while. A pleasant surprise.

Fresh Start Apostolic Ministries

I have contacted this company and should not be surprised. Their web site states they will work with the client to create a workable payment plan for various income levels. NOT. I made multiple counter offers to their office to no avail. I've been told they will contact me and have not. The ONLY thing they have done is file more paperwork with the courts. They send redacted papers "proving" their ownership of debt. This company is a joke.

Kluma Gaming

Obviously the ratings for this site is paid for. Had to deal with CFPB to limit their contact before and now recently they are going wild with my phone number once again. I've dealt with MCM directly to make them stop contacting me and they …

Brandi Prime

Great service and assisted above and beyond

Rachel Johnson

They were willing to settle the amount for me and promised they would report to the credit companies I paid. They understood I'm trying to pay off debts and raise my credit and wanted to work with me. When I needed to login online to pay the rest of my balance I cheated with Chris and he was very helpful. If you talk to them they are willing to work with you. Great company!!!

Ann Brown

Annie REed was very helpful getting me to my site and helping me out on my payment .

Kim Sampson

I am very happy with the service I am receiving from Midland. They are so helpful

Kaitlyn Fischer

Very helpful when needed. Easy to set up payment plans. Customer service is very fast and friendly.

Keante Mooney

I did a chat in to set up a payment Plan on my account . Linda help me get a affordable plan set up and ready to go . It was very simple easy and to the point to get this set up . Im very impressed how easy this was.

Monica Spears

My chat was very helpful with the Advisor I talked with! Very efficient and informational! Thank you Michael for you help!

Brandy Redmond

Grace did an amazing job helping me get my account paid off. She was efficient and very friendly. So happy to have her help today!

JustineyFusion

You can not be calling corperate/buisness operations for these type of matters. Contact them through other means.

Andrew Soria

Making it wasy to get back on track!

krysta frazier

Very easy to navigate the chat portion to update my account. Thank you

Javier O

Keep harrasing me.

Shelby Grassie

as far as debt collectors go, they arent terrible.

Amber Mancebo

The representatives are so kind and understanding.

maritza lili

Midland is very cooperative and professional.

Chance Markoff

The actual customer service was great the finding out I had a debt was not and the constant harassing via phone and email and threatening letter was not. This review is only for the online chat agent Lisa L that assisted me they were fast and efficient. Everything else about the company has been nightmare for me as this was a debt that had been resolved and yet midland picked it up.

TapSnapOrNap 203

Made a payment plan that I wanted.. thanks alot..

Spring Jones

Good to deal with, friendly nice people! Will work with you with what you can pay.

Stana Edwards

Very easy to communicate and helped me to resolve my issue right away

Kristy Loschiavo

Had debt that showed up from many years ago for a very old creditor. They were very easy to work with to get it resolved immediately. If you are contacted by them, then talk to them as they will definitely work …

Roger Datt

Horrible Customer Service.

Dejanae Scott

Paid $500 to settle an account and was told would come off my credit report in 7 days. Had to get the BBB involved to help it get removed from my credit because they claimed I still owed $700 to pay lawyer fees. This company is a piece of work.

victoria murray

Michael Gurchiek was very helpful, and made the process quick, and easy! Thank you for your help!

TL Weaver

Very professional support team. The individual that assisted me via their chat platform helped me fully solve my issue and more. It was much more convenient than handling it over the phone.

Cathy Ca

The conversation seemed a little slow other than that I have no complaints.

Mileidys Pena

Can we give 0 stars? this is the WORST collection agency ever, not willing to work with the customer.

Chief Lawrence Bush

excellent help

Ms. Wagers

Midland Credit will really work with you to help fix your credit. Especially if they see how you have seriously worked to get a situation resolved. I can't refer a better company to work with for building your financial future back at this time.

Ivan Arias

Great customer service.

Kishawna Reisinger

Annie worked with me and helped me create a payment plan that I could afford.

Wendy Pluskis

The associate who helped me was fine. I just was not able to resolve the issue I had, even after her helping me. I was trying to pay off a balance and the system would not process my payment. Even after getting help from an associate, I was still unable to process a payment. I would really just like to get this debt taken care of.

Erica Eary

Linda was awesome! She was able to help me get account information and everything cleared up! Thank you Linda!

Kaelin Dickerson

I worked with Corey on my account. He was understanding and knew exactly what I wanted. Overall every time I speak with anybody from Midland they are nice and courteous.

Bunter Hidin

Scam! This is an offshore company practicing predatory and illegal methods to scam/recover money, all the "Fantastic to deal with" and "great experience "reviews" are from the company itself! Like when is it ever Fantastic or great to deal with Debit collectors? SHOW UP IN COURT!!! they are all bluff, If you find even a single error in the debit it will most likely be dismissed! BULLIES!

Jacob Wright

Pretty good service. Friendly, helpful, and answered my questions in a timely, appropriate manner.

BT K

The company is full of irritating idiots that need to quit soliciting. I have had to block multiple numbers from them.

Kimberly Westbrook

I had a question and the chat option was available for me to use. The rep I chatted with was quick with responses and gave me the information I was looking for. I'm glad the chat option was available instead of me calling and waiting on the phone.

esantan2

Representative was very helpful in providing me an offer to reduce my payment for a one-time payment.

Sergeant Bilko

Unlike most collection companies Midland Credit Management was very kind and helpful in working with me to solve my debt.

Stuart Watts

Relentless phone calls. I have blocked over 20 numbers from them. Always download a phone app with Caller block for calls from companies like these. Of all the debt collectors this company is the most harassing I ever came across

Augusta Waggoner

I was able to resolve my account without making a phone call and being put on hold, and without having to mail something. My customer service representative was very helpful and professional, and I would definitely recommend Midland Credit Management when it comes to resolving an account. Thank you!

Richard Lurie

There are debt collectors, and there are mindless slimeballs who won't provide substantiation. These guys are the latter.

Yolanda F

Excellent and prompt responses to my inquiry.

Theresa McShan

They were willing to work with you to bring account current and with ample time to pay down debt.

Kyra Trotter

took care of everything for me

DonaldTrump TwentyTwenty

Stop calling me.

Scott Duby

MCM was very helpful and understanding with settling my dedt.

Katie Hernandez

JH was a nice rep and helped me pay my final payment early! The other reps, did not help me. So, I appreciate that this person helped me! :)

Deborah Small

Your company is predatory to the consumer. Pay off a debt and then you refuse to send into the Credit Bureaus that the debt has been cleared. My account was settled and paid off in Sept of 2020 and all I get is, "we do not have to report to the bureaus". This is a scam. People might as well just keep the debt instead of doing the right thing since your company chooses to take the money and not do the right thing! This will also be reported to every BBB in every state you operate in.

Tiffany Ali Shaw

Jermaine Hussey was very supportive and helpful.

Shemonico

It is scam company. This company asked for my name and social security . They want steel all my personal informaction

Victoria Cain

The Person That I Chat with was very nice and helpful. I am looking forward to working on my credit and paying off my debt.

Kaleb Medina

Great customer service

Ryen Curry

I was able to resolve a debt with a payment plan that works for me. I wasn’t able to choose the down payment that I wanted so I took a star away because of that.

Jon Jessup

This is the first debt collection company that treated me like a person instead of a bag of money.

Adam Kupka

I had numerous issues with the website itself not loading payment option pages through Google Chrome, and even after switching to Microsoft Edge, it errored out during payment processing until I switched to entering my bank information. After that, payment went through and was verified by the account manager through the website chat service. All in all, it wasn't a painful experience and I'm glad to have paid off my debt.

Oil fired diesel performance

these guys don’t like resolving debts. 10% off is a joke lol they act like they paid full price for the debt. i would say they pay .05 cents on the dollar for the debt.

Tammy Baker

They answered my questions very quickly and professionally.

Shamika Grant

very helpful and answered all my questions regarding my account

Kasey Ford

Friendly and professional

Cynitra Skillern

Reps are willing to work with you based on your budget. I was pleased to work with them to resolve my account.

Tyler A. Lehrer

If there are any attorneys practicing in Wisconsin who would like to bring some much-needed scrutiny to MCM's small claims actions and debt recuperation in the state, I would be *delighted* to share a growing pile of documents with you!

Clove 215

Ok, I just got done chatting with Corey Christopoulos, he answered promptly but so quick to end the chat and gave me link to do survey....I was like what?!? I wasn't finished with my question lol. Anyways, their phone customer services are more professional and courteous. I would've given them 4 Stars if Corey would've been patient and 5 Stars if they would've given me Confirmation through Email or Mail that my Account is Paid Off! I never gotten any so, just waiting for their end so far.

Matthew Arnold

Midland credit wants me to stop my medical treatment and monitoring for cancer just to pay them. Now they're going after my wages. What a great company they are lol

Rena Dominguez

Corey did an amazing job answering all my questions and helping me rearrange my payment plan. Quick and efficient customer service. Thank you!

Gurjeet Rihala Masup Jones

Absolute leeches and horrible people. Call all hours of the day.. Had them call me looking for someone I've never heard of.. Called 17 times in 1 day.. as early as 7AM all the way to 8:47PM.

James King

Wonderful to work with, they take into account alot of whats going on today, and are more then willing to help you.

M Hedman

Very courteous and professional. Understanding when any issues may arise when you communicate with them. Thank you!

Torero Tigreen

I was helped via chat, it was quick and simple to follow

Jennifer Lanni

Great customer service

Smalls

Though the person Adam I dealt with did his job well and I have no issues with his performance. I am disappointed in the fact I received a mailed in offer of 1 time payment of 40% off but as I'm not home often I missed the offer end date. I contacted them in hopes it could still be acceptable so I could resolve the debt. Nope they wouldn't work with me to take care of the debt at all offering a meager 10% discount to pay off. Well I guess it's back to tiny payments over the next 3 or more years. Sad they wouldn't work with you more to resolve the debt it would have been a win win.

Genelle Arbelo

Great online customer service. Quick and efficient

Mitchell

Easy to work with, quick and painless.

Nisha Oliver

Great experience with Chris! Awesome customer service representative!

Jimmy Baumgras

Wasting my time and money with garnishment paperwork for someone who isn't even employed.

Melissa Coco

So I am trying to fix my credit paying this collection on July 2021, they said they do reports every month, today's date is November 9 2021, and I still see this collection on my Experian. I called them and they said they delete collections after 2 YEARS from the first late payment you have reported in the account. That means that they will delete it for me November 22, 2021 (fortunately for me). I don't see the point to pay a debt that is not going to be deleted!! That is a scam!

Lisa Maxine

My credit card went to collections and luckily it was with this company MIDLAND CREDIT, I was able to go to their website, chat with RR who was very helpful at setting me up with a easy monthly payments. Now I am on the right track to great credit scores. Thank you for being so understanding.

Nichole Gray

fake scam scam scam

Melissa Dunn

The person I spoke with was helpful with my account issue. Explained in detail. Thank you!!

Felicia Jones

They was very helpful and fast.

Yaj-Tsab & Co.

I had a chat with Michael Gurchiek about the method of payment that I have on file. Although, it was a quick chat, he was very prompt with the information I was asking about. Good job.

Dwayne Jackson

Well… I called to settle a debt. First it’s a really old one !! They only wanted to give $150.00 off the balance!! ????‍♂️ really Guys!! This debt is like 10 years old!!! Get a life !!

Sarah Mitcler

Linda was absolutely wonderful to speak to about my account. There's a lot of negative stigma around collection agencies, but Midland really does work with you.

Kathleen Spooner

I appreciate your help.

Sherry Clark

Everyone that I spoke to was helpful and polite.

Ivan Sadovsky

Scammers

Javier Orozco

Trash.

Praveen Raj Neetipudi

excellent

Melissa Session

Midland credit in San Diego now has a new name encore capital and it looks like they have a new location near the 8 freeway. I'll update this. I think they've been using his name for a while.

Kodi Mosley

Little to no wait time to chat with an account manager. Answered my questions quickly and was kind in doing so.

Belizean Talbert

Very helpful! Great communication.

Jakob Ridings

Was honest about an accout we had that was not ours and let us know that it was being removed to not mess with it.

Frank Williams

trying to register my acct on the site and had some issues. Linda L. was kind, helpful, and attentive. She helped me get my issue resolved. Kudos to her for staying patient with me throughout the setup process!

CAROL NAVEIRA-NICHOLSON

Website easy to navigate, chat very convenient and customer service very good. Was able to accomplish my goal today which was to get a discounted payoff amount.

Ariana “Angel” Moore

I demanded proof of authenticity for said debt they claim I owe them and has yet to receive it. They threatened me with a local attorney suing me yet they haven’t proved anything to me so how am supposed to just pay them? Smh crooks these people are.

Doug Ladd

Nice rep, very helpful.

Mandy McMahon

I only gave a one star rating just to leave this comment. As of april 10, 2020 at 5:45 pm, I offered to make a minimum payment of $50.00 a month starting in.june of 2020 due to the covid 19 pandemic and was told, that payment wasn't enough to keep there from being a lawsuit. I then asked to speak with a manager and his response was, "there isnt one available as I work from home". I said alright well give me corporates number so I can get this resolved today. His response was, I don't think anyone is there. I then said, that's okay, if no one is there to take my call then I can leave them a message, I know how to do that. He then said, well I don't have corporates number but can give you a different number that may lead you back here or somewhere else. I thanked him for his time and told him I would look the number up myself and ended the call. Note: My husband and I were more than willing to start sending I payments but because it wasn't what they were asking for, I was threatened with a lawsuit because he was not going to stop the collection. I'm sorry, but any time someone tells me they dont have a supervisor/manager available or the phone numbers requested and then threaten me with a lawsuit, they barked up the wrong tree and obviously don't know my background or knowledge on these kinds of things. Third party or not, if the credit card wants their money, then I suggest they accept what money they can get and not threaten the consumer with such things. My husband has been a consumer with this particular credit card company for the past 20 years, and always in good standings until he fell ill last year. This threat is uncalled for and so was the sentiment of our payments.

Kelly Egan

Their willingness to be able to make a deal to have your account paid off is nice, but the 10+ calls a day after I've already told them what was going on was very annoying. Thankfully I was able to finally get my debt paid off.

Young Entreprenuer Networks

They keep calling and sending letters and have a call center with folks who can't speak English and have terrible phone skills.

Shawna Leigh

Needed help making a payment & Jeremiah was extremely understanding, efficient, and helpful.

Andrew Contreras

Great and quick service. They were able to answer my questions and help me with a payment plan.

Lennox Bosch Brite

I spoke with Corey Christopoulos on 12/29 about a complex payment issue via chat and found Corey to be helpful, professional, honest, sympathetic, articulate, and to help us reach a mutual goal of clearing my debt while satisfying me that my account would remain secure. Thank you so much, Corey, for making a stressful experience positive.

Nazmul Haque Rony

First of all this companies employees specially the Manager need to know how to talk with a unknown person and also they need to respect when they are talking to someone. Without my authorization I don’t know how they got my personal information and which some are correct and some are wrong . The lady who introduced me that she was one of their manager( name: Nancy B) and start verbally harassing me with my private information. At first there was a guy was harassing me then he transfer me to a unknown lady and she introduced me she was one of their manager and then she start harassing me with her collected information which are mostly wrong . I think the owner of this company need to stop giving their services if their employees provide those kind of behavior to the clients.

Michelle Solis

Good customer service.

Sophia

This is the worst company I've ever worked with in my life! I was told that if I paid my debt they would delete it from my credit report. However as soon as they collected the money they quickly recanted that and said that they will keep it on my credit an extra 6 months. Majority of the people who work for this company don't speak English so the first time they contacted me I thought it was a scam! They constantly make up lies and harass your family members and call all hours of the day or night! They do not comply within the fair credit reporting act and shouldn't be licensed to operate!

Jesika Orahoske

Very easy to talk to and take care of balances on the spot.

T. B.༻

This company is illegally harassing people with false credit debt claims. If you work for this company and are under the impression they are legit, it is time for you to contact the BBB. If you work here and are AWARE of your wrongdoings, you will, in time, pay the price for your actions. You will be charged with fraud, harassment, illegal threats, and will serve time in prison. To those who have been harassed; contact local law enforcement to file for fraud and harassment against this company. They are using false accounts in your name to make financial gain. They are professional scammers. Protect yourself. Call your banks to alert them of this fraudulent company. Have them change your account numbers and other personal banking numbers, just in case the scammers try to withdraw from your bank. Please be safe. Companies like this are everywhere, and do have physical buildings. Report them if you are able to.

Kelly Bonia

I was able to get all my questions answered in the chat and I was very satisfied with the service provided. Thanx Corey. ????

Alisse Harris

Customer service was excellent. Jermaine answered all of my questions efficiently and with consideration.

KRISTEN JARRA

Very professional and cooperative. I was able to make arrangements via CHAT and make payments online. Midland has made it comfortable and accommodating in assisting me with restoring my debt.

Dixie Donovan

The Website has issues but once I found the chat icon all went smoothly. Isaac Moore was awesome!

NIKKO NIKKO

Gave them my cash app card and they acks for a back up card. It's midlin credit is on my credit karma account but seems fishy.

Dominique Durden

Okay so for a while I was beating around the bush about paying this debt, closing this account, blah blah blah, but I decided to pay it off and Midland was actually super helpful and the rep that I spoke to made sure I understood what was going on. Definitely recommend.

Kealii Blaisdell

Normally, I stray away from these, but...these guys were professional (Michael G) and freindly and they do work with you...I give them A+++++

Kim Vargo

Prompt replies-friendly customer service and they negotiated with me to settle my account in full!

Erick Buitron

the tele help was quick, courteous, and quick to answer my questions

Sandra B

Linda was great to work with and helped me setup a payment plan I was comfortable with.

Joyful J

This is the best collection company to work with. They really do care and try to help you get your debt paid. They will work with you and give you the payment plan that you can pay. Other companies are just trying to get it paid and get it out.

Cindy Weber

Annie was helpful and efficient. The process was simple and pain free

Brandi Sanders

Had an inquiry about a settled account that appeared to be showing a balance. Got an answer quickly that it was settled, but did not receive an explanation of why it was showing a balance. I guess I needed to ask the specific question.

Abraham Martinez

Worst Customer service in United States, if they are in the United States. This company sent an offer for collection and I paid that amount in full, it still reflected a balance that differed from settlement offer. I called the rep and barely understandable says, "We need to investigate". Investigate what?! Look at the payment made and offer sent. They are obviously not aware of how their own offers work. Save yourself time and hire a credit repair agency near you. They could probable negotiate lower terms. This company literally sucks. Y'all need Jesus!

Ruben Lozano

Always Great customer service, I have used telephone to get payment support, i have used online text chat for payment support, and it has always been great and easy service! The actual website is very easy to navigate and do standard payments on as well.

brianna bernardy

For having to deal with a credit debt company every worker I have dealt with is very nice and work with you as much as possible. My only issue is I can't always get onto the website.

Susanne Thompson

I had a pleasant, fast and effective chat with the MCM associate.

Andy Vo

Scumbag

Courtnee Doby

Midland credit management -Micheal was so helpful, they answered all my questions and explain the next steps.

M Holgate

Great and made customer service very simple and easy.

Modern Geek

i owed alot and payed it off easily thanks

Rileigh Hickey

I normally would not leave a review for a debt collector, but I feel like I should with this one. When I first started receiving calls from this collector regarding an older debt that I have they were completely unreasonable with me. I got defensive and mean and unreasonable with these people, but only when they questioned my character and my situation. It is hard enough as is to address a debt that hurt your life tremendously, but when your character is questioned it makes it even more difficult. Upset with the situation, I called to speak to a supervisor. And while he was in agreeance with his employees initially, he ended up apologizing to me after I revealed some personal information as to why I was unable to make a significant payment to the debt I owed. I actually appreciate this. Apologizing after having a hard conversation with someone isnt always easy and I appreciate this company for actually apologizing. I was not nice to them and I got extremely frustrated, and I acted as such. But it came to a point where we were just humans with one another, and I commend that. My advice to this company is just try to be more human with the people you're collecting from. It is really hard for some people and believe it or not talking about some debt for some people brings up traumatic things. It is hard to have a conversation with people who are upset, but work with them and be human with them and you may have a better opportunity to come to an agreement on something. Best wishes.

Carmella Bradley

Jermaine was wonderful! I had to go back in a second time and got Jermaine again and he knew just what I needed to do and waited on the line until I did it. Thank you Jermaine!

Blanca Ayon

Great customer service

Tim Durga

I used the chat feature with an agent and my request was met.

Emily Pitaccio

Pleasure to deal with, easy and prompt.

Linda Jimenez

They were very helpful and I was able to get what I needed to get done today, thank you so much!

Norseman056

I called in to pay off my balance and the agent was quickly able to restructure the payments so I could make them all at once and settle the account. :) Very fast and knowledgeable

Paul A. Rushing III

I have been very pleased by my Rep. today and by the outstanding job as well. I have had a chance to repay a debt I bankrupted off, and chose to pay them what was owed. Each time I have been pleased. Today was a very good and fast response with correct information. Thank You Michael Gurchiek, you are a great part of our frontline troopers. Job well done.

Ivan Reyes

Fast and convenient. Was able to pay balance owed by settling account.

Carol Puckett

This place is extremely understanding. Very friendly!

Dan Raymond

I have been trying to get a letter showing I paid in full to Midland Credit since I was paid off in February. They have refused to send one verbally, and asked i send a fax which we did 2 times. Since our fax is via e-fax we get the reports and neither time did it go through. Midland refused to give an E-mail for which most reputable companies give. The names they give are usully not real names, but fake names so when you call you can never reach the same person. Hard dealing with a company that seems shady!

Patrick Carey

I owed a debt. That's my fault and I accepted responsibility to pay it. Midland Credit Management made it simple and fast to take care of my obligations. The assistance I received online was professional and courteous and I wish all business transactions went this smooth

Tomika Miller

My new information got updated and the customer service representative was very helpful.

Stephanie Smith

Wow Isaac you did an amazing job with helping me get payments set up! I appreciate all your help!! Great job ????

Victoria Thomas

I have always always hated speaking to MCM over the phone. the customer service isnt that great and they have a hard time understanding what im asking for most of the time. So i decided to try the online chat messenger and the rep i spoke with was VERY helpful and really went above and beyond to help me and help me understand what exactly was happening with my account. Im only giving 4 stars because of my experience in the past with MCM.

Lauren Rivera

Rose was amazing and help me handle my Payment plan! thank you

Schwinga Hughley

Solved my situation with professionalism and efficiency.

Harry “the10man” Tenner

I got help with all my questions. He was very polite to me. Thank you very much.

Kat Bell

In March 2018, I paid 75% of my balance. The representative, Jamila Williams, assured me that the remaining 25% of the balance would be written off. However, I checked it again in February 2021, and that remaining 25% is still there. I contact Midland again, and they said they would check into it and contact me again in 90 days. I had to contact them to get a response at all, though. Surprise, surprise: they investigated themselves and found they did nothing wrong. Despite their own representative's reassurances, now I have to pay 75% of the remaining balance that I was promised I didn't have to cover. They lie. They will tell you one thing, and then when it's convenient to them, they'll change to something completely when the mood strikes them.

Jennifer McKnight

Very easy creditor to work with, and the reps I’ve chatted with are always helpful and friendly.

JSM

The bill they have for me is fraudulent and they will not send me a copy of the so called charge that is 627, my credit limit was only 300. If it were my charge I would pay it

Tarin Watkins

My experience this morning with Annie Reed was wonderful! She took care of my account and assisted me with my payments!! She was very friendly and I appreciate her for that!

Johnny D

I wanted to make arrangements to pay my account off. I was able to easily make the necessary arrangements to pay off the account as I requested. Thanks Jermaine and Melvin (I believe that's his name, the first agent I communicated with) for making such a smooth transaction for me.

Jackie Lopardo

Corey was very helpful answering all of my questions!

Chuck Doucette

Scam do not answer your phone if this number calls ;-)

Iris Velez

It was good and quick, well informed. Very professional.

Regina Basanes

The customer service is great. I really appreciate Michael's help. He made the process easy to understand.

Sammie Torres

They are easy to deal with but if you have to make arrangements please deal with their online chat team instead of calling

Richard Deflorio

the lady i talked to Allison Mark was great help me out in a fast maner and got me going fast thank you five stars

Amber Brown

Michael Gurchiek was very fast and efficient. Thank you!

Penny Workinger

the rep in the chat was super helpful and we were able to reset up the payment plan that is best for me

Michael Taylor

Wouldn’t recommend using this company to pay off any debt or debtors. Company will offer to report to Credit bureaus as you pay your debt down. So that it will look good on your credit report. They will send an email after receiving your payment stating that they will NOT be reporting to the credit bureaus. This is to get them out of reporting to the credit bureaus. So all your payments will not be improving or changing your credit. So you will actually be wasting your money and not helping your credit at all. You do better using a company like Hunderfold credit rescue. Which will help you with your debt and help rebuild your credit. Save your money and put it towards a company that can help you rebuild your credit and lower your debt all at the same time. They just take your money with no help to you at all.

Nicholle Bouvier

Micheal Gurchaiek, Was ABSOLUTELY AMAZING! I had to go through several people just to accommodate my handicap! FOR anyone who is Deaf, MICHEAL Gurchaiek is your go to guy for any issues. I highly recommend him. He is FANTASTIC!!!!!

Shane Kimberling

Very courteous and professional assistance from this company.

Trevor Butler

Broke Federal Law by failing to abide by a cease and desist on a fraudulent account. Told me it was me and the police report wasn’t sufficient evidence to refute the account. Tanked my credit, and has failed to validate my debt in a timely manner that was allowed by law. This place is going down fast.

Jessica Fernandez

They were very nice and answered all my questions

Alexander Bauer

New go to this company!!!! It’s a Shark!!!!!

Martikah Williams

Great service in the online chat, although I wasn't able to get confirmation at that moment in my email. All in all my questions were answered!

Kevin Nguyen

I worked with a company called Pacific Debt to pay off my debt and they did pay off all my debt including midland credit management! but they still attack my credit score! cmon man! i'm going to have to call a different company to sue the creditors again. ridiculous.

Calvin A

Stop calling people,no one stupid here Scam!!

Melissa Delamatta

with such a busier schedule these days, its always nice to be able to chat online and get things done efficiently, and that is how i felt chatting about my situation and getting a payment plan going. it was easy and quick, im glad i am on my way to paying off my debt.

Rhett Wilkinson

They sent a letter to call at least two business days before the due date to cancel or modify my payment, but the letter came about a week after the deadline to cancel or modify the payment.

CR James

Honestly, I have to wait for them to contact me. I am skeptical about it. They ask for my ss# & birthday at least 4 times. They gave me different numbers to called & confirm my ss# and others. I was a victim of scams. I don't wanted to be rob of my life where I have a random person steal my life or mess with it. This Inc needs to get the recordings ready when I got the names, dates, & numbers about it. If they try to sue me again about it. Imma fight this case with you guys. Everyone should be aware of scammers who are good at their job stealing people life. All I'm trying to do is make a payment plan before another INC robs my earnings later in life.

Corey Williams

Thank you Michael Gurchiek for assisting me today with my account today, so far my experience has been good and I will be on the look out for my letters.

Jay TAN

ISAAC MOORE was great, was willing to help out and understand my situation.

Jon Matthews

DEEZ SECURITY GUARDS BE TRIPPIN I ASKED PERMISSION TO PICK UP MY BRUDDA FROM A NOTHA MOTHA JAIME TO BRING HIM TO KFC WITH THE REST OF MY CREW AND THE MANAGER GAVE ME PERMISSION TO DO SO OVER THE PHONE THE MANAGER CLAIMED THAT HE WOULD TELL SECURITY TO LET ME IN THO IM NOT AN EMPLOYEE I GIT OUT OF MY CAR AND GET TO THE BUILDING AND SECURITY TELLS ME TO GO AWAY OR ILL BE ARRESTED I TOLD THEM THAT I WAS ALLOWED TO ENTER THE BUILDING BY THE MANAGER SECURITY TOLD ME THAT THE MANAGER NEVER TOLD THEM THAT I WAS GRANTED PERMISSION TO ENTER SAID BUILDING ME AND MY CREW ARE STILL WAITING FOR JAIME TO COME TO DIS DAY ALL OF THIS HAPPENED ON MAY 19 2015 THIS HAPPENED F.O.U.R YEARS AGO TODAY I AM ASHAMED OF THIS COMPANY

jerome smith

The representative I spoke with never acknowledged that I was on a breathing machine. My rating would be a negative 10.

Andrew Sims

This company is based in india it is not an american company and they will scam you hard

desiree alston

The service was great

Kassidi Oldaker

Good customer service

Sonia Garcia

I am writing this review because I am extremely disappointed and frustrated with this company for the reason that I have had a debt with them and I made multiple contact with them over the phone providing my phone number email and address verifying my account multiple multiple times over and over I’ve called the company so many times throughout the duration of my debt to make payment arrangements I even went as far as paying weekly instead of monthly in my arrangements to pay off sooner on several occasions i was put through torture each time I called, I got people on the phone who were rude and unprofessional arguing back with me talking back to me, although I had shared with them my frustration that not every call was documented supposedly!!!! i reached out to them today due to my credit report been dinged stating I was late on a payment with Midland credit and that is not true it’s false information as I was paying them weekly not monthly, and the update is not correct because I paid off this company and they have not removed it from my credit report they have not submitted my payment information so it’s still reflecting as negative it’s still reflecting that I owe them money and it’s reflecting now that I am past due and owe a payment so my credit score dropped. I explain to the gentleman that I just talk to he was not understanding nor was he helpful and he told me I needed to wait he was in no way trying to help me submit a positive report to the credit agency and I asked them to remove the late payment issue on my credit report from their company but he said he could not help me... So my advice if you’re seeking to pay off a debt get an attorney or go another route don’t directly deal with them because you’ll get the runaround and have constant issues that they could care less about your credit score or your negative debt on your report and they are not willing to help you in no way. But that’s my opinion and my experience I’m just sharing with you all what I had to go through an indoor and still till this day.

Blaze Woods

Bill collectors that need to be sued for harassment and trying to collect debt not valid or legitimate. This company is the worst of the worst.

Matt Clinger

Fantastic service. Understanding and willing to help! Speedy and professional as well!

Pats girl # 12

Just now started calling me today. Oh brother. I have nothing so you can't take it. I will file a fair debt claim against you.

Jordan Klotz

They won’t even tell you what they do. They call me, ask me to verify info, but won’t tell me what their company does. They provide”diversified business services” but won’t even tell you what one service they offer is unless you give them info. SCAM

Michelle Lowden

efficient with tracking payments and helpful

Geneva Lucas

This company is calling and harassing me to give them a contact number for one of their clients. How is that even legal? I have asked and asked that they not call me, but they still do. Do I have to file a lawsuit against them?

Jennifer Dickinson

Convenient online help and willing to work with customers.

Mikey Hdz

I am pleased with the services

Mommabear Ofone

Thank you Corey for assisting me in paying my debt off with your company, very good communication skills and answered all my questions.

NextLevel Trading

Awful service. If you read the Fake reviews below, you can notice they are done by employees of the company, friends and family of employees, as they get a bonus for a fake review.

Karen KR

First of all, the mailings that I received from them were in Spanish. Then I went and called the number yesterday to finally pay the debt and all I got was someone speaking Spanish. Hung up, tried to find another number with no luck so I called back, still in Spanish. I had to say "Do we speak any English" and the representative who I thought was an automated recording started talking in English. I tried to barter the amount to just get it paid but they wouldn't take more than $600 off. I've had companies who have settled for close to half of the amount. We all know they didn't pay that much to obtain that account. Needless to say I'm being generous about giving them $100 every two weeks.

Kristina Elguezabal

Helped me remove erroneous data ~ thank you!

D'eco Himal

HELPFUL AND QUICK

Elizabeth Krieg

Michael was very helpful and allowed me to set up a payment arrangement within my means. Paying off debt is never fun, but Midland makes it manageable and their online portal makes it easy to set something up. I highly prefer Midland to some of the other debt collection agencies I have worked with.

Aurellia Barnes

I made payment(s) on X in the amount(s) of $X that was/were not applied to my account, X. Instead, I see the incorrect balance of $X. My settlement offer was for 3 payments totaling $X Payment 1: $X paid on X via ACH X Payment 2: $X paid on X via ACH X Payment 3: $X paid on X via ACH X While I understand payments sometimes take a few business days to clear, there is no logistical reason to see a balance of $X via website for my account. When calling to make sure this was corrected and that I wouldn't receive any future accidental charges to my account, AND to get a paid in full letter via email, Shawn (or Sean) told me "rules were rules" and that there was absolutely nothing he could do. Understood. I asked to speak to someone who COULD help, a manager or supervisor or someone on the technical back end to fix the mistake on the website and he notified me that all of the managers were very busy and on calls. Also partially understood. I have no real proof to the contrary. Ultimately, here is my concern: it took no time at all to receive email communications from the agent I initially created my payment plan with (I believe her name was Lisa Rice ext. 53359), and it took no time at all to get my money from me on time and in full, but its seemingly impossible to just as quickly fix an error on Midland Credit Management's end, AND receive email notification that my final payment has been made. As a consumer, I don't feel Shawn (or Sean) lived up to the company's value of "we care". I do not believe he "put me first" or "engaged with me with honesty, empathy, and respect". There are testimonials on the website that state agents went above and beyond to help solve consumer problems. I do not believe it is a genuine testimonial. My agent the did bare minimum and lacked a solutions-oriented mindset. It is my sincerest hope that in the future consumers have positive website experiences that give them the most up to date AND correct information and that problems and simple reasonable requests are solved with the same resources and urgency that money is demanded from them. These types of inconsistencies in customer service do not make credit accessible; a direct contradiction to Midland Credit Management's alleged vision. Simply put, this, is not okay. This is far from okay.

Vanessa C.

Great customer service!

Debra Mott

Very nice people. But they just wont let go, and give me big better discount on a very old debt.

Lee Ashley

good service ! helped me handle everything and assured me of quick reporting to credit agencies.

Nichole Norton

Even using the chat feature, I was able to get everything taken care of on this account. The rep was very professional and thorough.

Casanova Fish Tacos

Isaac was very helpful and pacient.

Wanda Rodriguez

Chatted with Adam today, 12.08.2021, about my situation and he was polite and helpful.

Ryan Stone

Corey was extremely helpful and responded all my questions and requests with great accuracy and kindness. Thank you, Corey! Keep up the great job!

Taneca WilliamsEaddy

Fast customer service!!!

Chad Green

They were very helpful in getting my account taken care of.

Eduardo y Esmeralda Delucca

Very Professional staff. Thank you!

Kimberley K

Jermaine Hussey was very helpful and professional.

Mrs. Porter

I worked with Kyle Gerald and he was courteous and quick to respond. Clearly, debt collection is not a pleasant experience but I’m appreciative of him being understanding and being willing to work with me.

ahhhanime10

Very helpful service, and works to get your balance taken care of but still fitting your budget.

Dorien Lambert (D and J)

If I could give 0 stars I would. This company is so unprofessional. I called to make a payment. They then give me 3 different numbers to call because my account has been moved and im not allowed to make a payment. Issue 1. Why is my account moving without me knowing? 2. If im forced to wait 2 weeks to make a payment why cant i just make it online. (thats turned off to) 3. This is one of the only companies who doesnt allow early payments without having to call them. (u will be on the phone for an hour trying to get someone to do it correctly.) 4. Ive worked in customer service and this is honestly a poorly ran company. out of all debt collectors this is honestly the poorest choice. Levy law or JB are definitely better to work with.

Michael McNulty

Jermaine Hussey was quick and settled my matter quickly and answered all my questions. Very good rep for the company.

Kitana Passmore

Nice fast and courteous.

Chris W

Can't make extra payments if your on a payment plan. Support is snippy.

Diana Novelo

I just got off the phone from rescheduling one payment and call was over 20 min long. Every time I call this place just to make one time payment calls are extremely long and as reading the script of when payment is made the representative repeats oneself again rereading parts of it again. Every time I’ve called there’s workers with a heavy accent which I’m all for and not against but sometimes a sensitive manner when dealing with big payment amounts. I wish calls can just be quick and easy for a one time payment and not be placed on hold so much every time. On top of that, I was told I was served but no one ever gave me papers on hand in person which I don’t think that’s even a correct process to serve someone.

Pam Arterburn

Good service

Paula Parker

owing money sucks, but they have good service.

Royisa Gorousingh

Someone from Midland Credit calls me everyday at 10:30AM. I've repeatedly told them they have the wrong number and that I am not the person they are trying to reach. I have asked them to remove me from their call list and I am still getting calls from them from different numbers. Today, I have filed a complaint with the FCC as this is very distressing.

Brian D

Quick chat response and resolution.

Rosalind Knowles-Handy

Keep getting the amount in Spanish through the mail. Never knows my husband name with the account # or bday, SS. I suggest you call the people you owe and tell the truth about what happened and start and finish with them. Look at the low reviews and see the complaints

Autumn Casebolt

Quick assistance, Michael was very helpful. Thanks!

justin deboer

Everything was done very easily

Scott DeGasso

Great chat service ! Able to resolve & start an "excellent" repayment plan. Chat agent was very courteous & responsive to the needs on meeting our terms to solve this account. Excellent service all around !

Adam Thatcher

Customer service is accessible and friendly.

Joy Wolfsberger

Great customer service was provided by this phone representative. I had numerous question that were patiently answered and clarified. I am very satisfied.

Steven Parada

Great to work with.. understanding and polite

JaeRae

I needed to Chat with an associate to get my account numbers, and authorize on line use. Adam was very quick, efficient and helpful with the information that I needed. There was no long wait times between my questions and his answers. I was very happy with his service.

NattyLioness

Smooth experience . Customer service reps were attentive and efficient!

Lori Bourassa

Working with midland was an amazing experience ! Working on the front lines it was nice to see something pleasant and easy for a change!

Claudia Soto

Great communication and experience. Thank you for helping me out

Ernesto Vazquez

THIS PLACE IS A FRAUD!! Called customer service 5 times only to be told their system is down. All 5 times I got hung up on. No help what so ever. All they want is to get your social security number. Do your homework before giving them any info.

Patricia Rockwell

Everyone was polite and willing to assist

Erika Mejia

The customer service rep was very helpful and informative.

Dreya Edwards

This is the most unprofessional establishment Ive ever encountered not only do they use call centers based in India the individuals working in those centers were rude and told half truths with regards to payment options like the pamphlet they sent out stating five options for paying off debt that I received did not expire until June 30th today is the 18th and the associate tried to tell me it was invalid or expired because it was a month old even though it was well within the month I asked for a supervisor who was just as if not more unprofessional than his employee PAYPAL this is who you're doing business with speaks more about you then them cheaping out on customer service just so you can save a buck while extorting Americans who are already crippled by an pandemic shame on you.

Mary Elsey

I am hard of hearing and I was given to two individuals that I could not understand. They seemed upset by this and told me to call back. They stated there was no one to help me.

Sheri Keith

I am very happy and appreciative of Adam Vinton for helping me and giving me a very reasonable settlement offer so I could settle my accounts. During this difficult year every bit of help is so appreciated! The Chat option was so easy to use. Thank You Again Adam!

Mike Hnat

Very easy to work with and the lady that helped me out was super nice.

Jess Kaye

I contacted the team to make an additional payment on my already existing payment plan. My payment plan was renegotiated and customized with terms that fit my budget. The assistant who helped me was knowledgeable and was able to accomplish the task I requested.

Sophia Piatt

My chat today was great, rep was quickly responsive and knowledgeable in all my questions. Very helpful.

bret butler

This company sucks

Zachary

Stop calling me from 1500 different numbers. I have blocked everyone that reaches out but yet more spoofed calls keep showing up. Go scam someone else.

Dilshoda Amanzadeh

I’ve tried a million times to make a payment online but website’s not working. They want you to call them. Some guys from India answering and saying they are located in India ????‍♀️ .

Carmen Perez

I was told they are located in Bakersfield. That was a lie. The lady was hostile with me on the phone. I feel like my life might be in danger from these people.

Shannon B

Great experience. They were able to let me settle for less than I owed

Dustin Seufert

Allison Mark was great!!

Cherina Garrett

A simple process. The CSR was friendly and helpful. I got my answers to my questions and more info I didn't ask for... But it was important for me to know. I appreciated the CSR for going above and beyond!

suzanne scaltreto

Helpful and really easy to work with! Many repayment options

Alfreda Sanders

They call everyday several times a day when I've told them that I'm not working, very rude and disrespectful!!!!!

Ronda VanCleave

Served court papers for a client and what a run around money was taken from his bank account illegally and they have so many address's that are either the address does'nt exist or they have moved what a complete monkey race. Very sneaky business I guess theted so many different address's I guess there always on the run after they steal your money and then they move to another location.

Britt Cook

Linda was helpful, quick and polite- thanks!

denise rodriguez

Easy online access to the website. Live chat available to guide you through payment options. Great customer service in the chat to finalize options and get things resolved.

Katelyn Nathe

Very helpful and professional and understanding when it comes to life problems!!!!!! so understanding i just am so thankful for them

Greg Berres

Pretty straight forward. Its not there fault we didnt pay our bills. Also they report 2x/month which is legit in my opinion.

Steve

excellent and timely service.

Jessica Branch

Very helpful in settling our account.

Karen Taylor

Midland has been very helpful in helping me with getting my debt paid. Always friendly.

K B

always courteous and willing to solve concerns

Elvis Escobar

It just took 5-10 minutes to get everything done, thanks for help

Daniel Ramirez

Linda was very helpful, the best service I have received from a messaging portion to customer service. Discover has the worst messaging service and agents take forever to reply or not reply back at all like in my situation but Midland experience was top notch. I was able to pay my debt and she answered all my questions. Thank you!

Amanda Rivera

I was able to get my questions answered and get my account taken care of. The online chat was easy to use and very helpful.

Your Mom

Excellent service..... The online agent answered all my questions very well!!

Michelle Linares

Every time I contact this company, I can barely understand the same man who answers every time and says a different name. When I ask for an American rep, I am always placed on extended holds and told none are available. I was told this two days in a row. I was told it is a global company, but I can only reach Indians who speak limited English. I keep being told to call back tomorrow, but I don't think there are any Americans because I have never spoken to one after several calls on different days. There's always an excuse why Americans aren't available. They are always busy, but the foreign workers are free. Seems like a bit of a coincidence to me.

Donna Horn

Good service. Issue not resolved. I have to call in to resolve.

Deana Engles

The representatives I spoke and/or chatted with were very pleasant and helpful. They were willing to work with me.

Jeremy Cloutier

Very helpful, understanding and easy to work with.

Mariah Rodriguez

Fast, easy, and friendly!

Michael Meer

Can’t get a hold of them no number works.

Cailin Polston

Very helpful when account changes are needed.

Jeanine Attenweiler

Never heard of this company until I received court papers that they’re suing me?

Ryan Suarez

very good at what she does thank you rose

Jarilee Santiago

very attentive and willing to make arrangements for me. I feel like she was empathetic towards me and my situation

Kayla M

Linda was very helpful and thorough with the information and the process she definitely deserves a raise! :-). this has been way over due and I needed to get this finally paid off and she helped me through it :-) thank you again it feels good to finally take care of this

Carlos Miranda

Rose was excellent and knew exactly how to assist me with my issue

Zenen Perez

Texting an agent was really fast and easy. It was my first time doing this and it’s a lot better then waiting on the phone for a long time for someone to answer the phone. Michael my agent that helped me was really fast and helpful. Thank you.

Humberto Leon

A very professional attention. I felt that I was talking to someone that is committed to help me.

Ricardo Perez

My wife had an amazing experience with your company, hassle free and professional!

Fia Velasco

Kyle was able to help me with my inquiries. The company is easy to work with, staff are helpful and friendly.

Chelsea Allen

These people call all day from multiple numbers and never leave a message, even after advising I lost my job and have zero means to pay.

JILL-MICHELE LEWIS

A difficult time was made easier - They were courteous and efficient and we resolved my problem - Thank YOU

Peter A. Van Tassell

Account management was quick, courteous and helpful. Issue resolved via online chat in a matter of minutes. They will work with you if you work with them. Debt collection is never fun, but Midland makes it as painless as possible for all parties.

Santa Dhakal

Very bad frauds. It’s an illegal company.

Leo Chan

Thank you for making me pay your fee even in a pandemic and threatening to levy my account. Now My kids won’t be able to eat since you decided to be greedy

Kevin Oswald

worst customer representative I've ever dealt with. not so much pushy as demanding.

Kimberly Poteet

polite and knowledgeable service

Sharron Reddick

They help me take care of my past due balances on my accounts paid in full

Angela Fugate

Allison was very helpful in answering all my questions to get this matter resolved.

Chrissy Cushman

Very understanding, and willing to work with you, poliet and knowledgeable.

James Monger

They have submitted several derogatory marks on my credit on a few day apart. But I will a complaint with FTC on how they treat clients.

Janice Basey

Website was easy to follow. Chat was answered quickly and friendly.

Sie

I appreciated the settlement offer given to me and it was really easy and simple to pay my debt off with them. They report payoffs twice a month to credit bureaus.

Philip Sanders

They have a 1000 different numbers which all are then put on my caller block. Everyday they call trying to reach another person. Harrassing

Jason o

Trash literally

Rose Ferraro

Very courteous, knowledgeable and helpful in paying my loan in full.

Ann

Jermaine Hussey was friendly and knowledgeable. He helped me understand what my options were and was not pushy. He is a great asset to Midland Credit.

Linda Townsend

I used the Chat for help, and they did. It did not take long to get a service person, and they were very helpful.

Jeff Newell

A legacy credit one credit card account assigned to midland for collections. CC company renewed annual fee and incurred monthly late fees. I want to clear from my credit but when spoke to Midland I got the nastiest person I have ever dealt with in my life. Barely spoke English- call center from India for sure. I asked for correct spelling of company which he refused to give for over 10 minutes. Constantly interrupted my responses, derogatory comments, unbelievably mean. I was quite shocked a person would treat others this way. I lost my job due to COVID-19 and no more stimulus or unemployment currently.I asked for his name so I could pray for him. Got a glimpse of what Hell must be like. Consumer beware and don’t let them ruin your day. I’m only using the website now to clear this up.

Conrado Medina

I made a phone call today trying to arrange a payment over a debt that I have with them. After being in the phone for over 20 minutes the manager went around with many different questions that were not related with my issue. Bottom line they denied my issue.

Brianna Brown

Very helpful and understanding.

Kailyn Popovich

They were helpful in resolving any questions I had and worked with me until we came to solution that benefited both parties. Thank you!

Alyssa Brown

Very fast and friendly customer service. The texting application was very quick and efficient and they quickly helped any problem.

Mike Bojaciuk

This is absolutely the worse company to deal with.! Every time I call I’m called another persons name. They won’t fix any situation that arises. The company was paid off in full and they will not send any documents stating that the payment was done.! They constantly give me reasons and different departments to talk to. Nothing ever get accomplished with this company.! They are a horrible company.!

Annie Hoffmann

Adam was easy to work with an amazing to resolve an issue I had no idea was sitting out there.

Luis Castro

Great service from Michael.

Jan Smith

The representative was able to help me with my payment set-up. She was patient and super helpful for something that could have been very stressful!

Ben Johnson

Very nice and respectful people!

U-m-h-r@molalla.net Logan107

Got my questions answered quickly and resolution was accomplished. Account manager was friendly and accommodating.

Joey Stewgatso

These are scammers that call you every day they have no idea what’s coming the great awakening don’t answer don’t even bother the central banks, financial system all scammers as well as these people.. leave people alone get a life

Bianca Eberwein

Very helpful today

Virginia Weaver

We are very satisfied!

Darriel Reynolds

DON'T PAY THEM ANYTHING!! SCAM. SCAM SCAM I paid the credit card off and for some strange reason a $84.00 charge is on my report. And they will not take it off.

Nancy Escobar

Michael Gurcheik, MCM online customer service, excellent, efficient, was able to clarify questions as to payments. Thank you!

Loretta Jones

Corey Christopoulos was very helpful and knowledgeable with helping me with the information that I was needed.. Wish every customer care agent was a Corey.

Info Eagle

nice and understandable people, willing to help you settle your debt even reduce it and offer payment plans the one that fits you.

Aaron Rodriguez

Had no problem with my other accounts all of a sudden I pay my debt with these guy then my Amazon account got hacked my Wells Fargo account got hacked then Walmart account got hacked something going on did they give my info out I don’t know

vanessa vega

quick easy and very nice!

Adam McCreary

Corey, the digital agent was efficient and knowledgeable and got me the answers I needed. Thanks, Corey.

a t

They made me a fair deal and were honestly very easy to work with either to pay off immediately or to pay off over time without even thinking about it. I know cause they have had two of my accounts from my younger days. Customer service in the online chat was fantastic!

Andrew Thomas

I had a good experience with them. It was easy peasy to go online and pay and I didn't even have to talk to anyone. Sweet. I owed the money so I didn't have any weird stuff like some other people have going on I guess.

Brenda Glasford

Easy to work with during a time in historical history of hard times. Able to afford me the opportunity to a settlement agreement. Thank you

Jodi Zimmermann

Wonderful customer service!

Eugenia Graham

My bill went from 869.00 to 2,200 ?? I told them send me itemize purchases.. have it on my credit report as a 1,700 dollar loan when it is a credit card if they give me an agreement amount they going to send me. a 1099 c and say this was additional income and report it to the Internsl Revenue Service as income when it is not. so I will contact my attorney general in Florida. Contact your attorney general in your state they taking advantage,,,,.

Sonia Robinson

Great service. Willing to work with your budget.

Gloria Avendaño

Well,well, this company is a scam, I was making my payments, and after I paid them more than $500 dollars in payments, instead of the balance going down it went up, by more than $400 dollars, so now I'll see them in court, cause they're trying to take advantage of the little guy, and they're being dishonest.

Susanne Gladding

Adam Vinton, great service.

Michelle Gray

agent was helpful as she said she could be. Unfortunetly we could not come to an aggeement and settle my debt claiming her manager would not except my offer. which was only 200 less then their offer and i would make 1 payment instead of 3. seems to me they really dont want to settle your debt. even though they most likey only paid pennies on the dollar for the debt

manda baugh

Very easy to deal with. Great customer service

Ernest Attaway

It was informative and professional

Deanna Lewis

This place is incredibly irritating I've asked them over 20 times to remove my number from their list they keep calling me asking for someone who this number does not belong to any more I'm really getting sick of it they're calling me all day while I'm at work I'm going to figure out how to report them because this is absolutely ridiculous

matt duran

very polite and considerate.

Andrea Howard

Great to work with and they will work with you. Spoke with Grace today and she answered all my questions

Roni

Awesome

Katrina Lee

Excellent customer service.

John Saladas

So my experience with MCM was overall good I had a discount for my debt that I owed, and In times like this it was very relieving. In my opinion they did a good job answering my questions didn’t have any issues. I love the options they have with the discounts and payment plan. I know some people will have a different experience than me. And I know that some collection company aren’t very helpful but I think MCM really do there best to help you out. So thank you MCM. For everyone else stay safe have a great day

Anna Spring

The person I chatted with was very helpful.

Jean Palmer

Very good experience! Kind and efficient service. Thank you.

Brittany Graff

I was trying to pay my collection due and Michael Gurchick gave me the website to anwser my question and a phone number to call instead of helpping me. awful customer service and now someone else will get the commission.

Lena Agostarola

very helpful agent

Gene Ligotti

Very please with the results of my inquiry with Adam.

Patricia Long

Jarmaine was very helpful

Ashley Lumapas

Very helpful and friendly service assisting me with my needs.

Franklin Howard

When I contacted. MCM today about my account I was giving very good option to settle my account in full or make payments arrangements the staff I talk to was polite& professional and was very patience I am amazed at the comfort I felt solving this matter it has made my day better knowing that there are peoples that are willing to work out conflicts in these difficult times thank you from the bottom of my heart

Aequiria Sanders

The online rep helped. Was able to pay what i owe online easily.

Dj 1738

Midland are huge scammers take it to court these people need to be caught do not give them a dime stay away from the scam and fraud midland credit does on people

Kevin Murphy

Great customer service!

Beth Allen

Great experience. Does not harass and is willing to work with the customer.

Regina Abukar

Would like to thank Annie for her outstanding service.

Amber

Very good company to work with for paying off debt. They have worked with me for years to pay down my debt as little as $5 a month which is helpful when you don't have a lot of money and living check to check. Even at paying $5 a month I felt good still being able to pay down my debts little by little. Today I paid off my debt and it feels soo good.

Priscilla Reardon

Wonderful customer service!!!

Lexus Wilson

I appreciate the constant help and support I receive when I have questions about my account. The people I speak to are always courteous to me.

Sergio Moreno

Had several questions regarding my accounts, and Linda was extremely helpful in providing assistance and answering all my questions.

Karen Bosio

Adam helped me out to resolve this issue even when I have lost my job.

Angel B.

Once again, I had the most wonderful experience with MCM. Rose was awesome and she provided me with stellar customer service even when I was having all sorts of technical issues. She was patient and so helpful and I'm grateful.

Austin Bryant

Great Customer Service!!! Thank you!!

Ambre Keys

Very helpful and fast.

D Dan

Was being harassed and sued by Midland which goes by other names as well. They have had Class Action Suits against them and had to pay out Millions in damages. I contacted the Attorney Generals office in my State and they backed off only after I had hired an Attorney and fought it. It cost me for an Attorney but the Attorney's Office had a big impact on the outcome. Fight them by asking for a Class Action Suit to be filed again against them and file a claim with your Attorney Generals Office.

sokha ka

Rep needs better training, company policies that doesn't allow a sibling to pay off their dept is foolish.

martin rivera

I HAVE A HARD TIME UNDERSTANDING WHY THERE IS ALWAYS A INDIAN MAN ANSWERING THE PHONE AND YOU CANNOT EVEN UNDERSTAND HIM! also they refuse to remove an account that was under my bankrupcy? i explained this to him and he started getting mad demanding all kinda of proof, i told him its public records he can look it up but he just insisted i need to do all the legwork and proceeded to demand more personal info. HORRIBLE HORRIBLE CUSTOMER SERVICE! i feel like this is a scam!

Joe Hernandez

I contacted Midland through their online chat. Allison was helpful in helping me with my account. Thanks!

Kamber Smith

Very helpful in resolving debt

Mahaley Graham

I mean they are collecting on a debt. The ones on the phone are a tad pushy and rude but it was fine doing the chat.

Haley Morehart

Jermaine was very helpful through online chat in getting me a payment plan set up while also accommodating what worked best for me! He was very friendly and quick!

D G

Tonya the supervisor is completely unprofessional. I had a very horrible experience.

Adam Mark Tasha

Great compassionate team during hard times. Thank you

Karen Mitchell

Super easy

Tanja McCracken

I really like the fact that you can set up an easy payment plan! Just wish they would update their online app as it shows scheduled for even the once I paid already

Elliott Matthew Lopez

So very helpful. Did not make me feel bad like so many others have.

Cat Bedford

Contacting customer service was quick painless and easy. Got it handled in to time. Associate was very friendly, professional and patient

Miss Mills Baby

Horrible customer service

Kelley Huckstep

MCM helped answer all of my questions in detail and the online messaging system was fantastic!

Tina Cordova

The agent I, spoken to was Jermaine Hussey .Was very resourceful and gave good advice on easy affordable low payments to get my credit back on track.

Joe Healey

Ha They say they help with peoplse credit a management company what a joke they should be reported And not allowed to do businessThey do not put the proper amount that you owe they do not put in any payments down that you have paid and lie to the credit reporting companys

Antonioette Sierra

Michael was a great help in answering all of my questions. It did not take long at all.

TAYLOR LONGDEN

Midland account managers were kind and easy to work with. They were professional the entire time, I was worried I was about the deal with a rude robotic person due to their bad reviews but I was surprised at how pleasant it all was to deal with. They were not able to settle for as little as I needed, but they are willing to work out a payment plan or a lump sum amount.

Paul Warmington

I was confused regarding a problem with my account, that the last person I was connected to did an excellent job in helping me and explaining to me what the information really was all about so I could understand it better and I greatly appreciated the help. THANK YOU!!!!!!

Trump Won

Let’s go Brandon!!!!!!!

Steven Newell

This company worked with me to resolve our issue.

James

I keep getting calls at random times from 3am -7am almost daily. The calls on my caller ID say it's from Virginia but when I asked guy where he was located he told me Florida lol then I asked again then he admitted he was in India. Hey MCM instead of outsourcing your jobs maybe you can help out unemployed people with jobs in america first.