Reviews of Capital Hyundai (Loan Agency)

Rocky B

Delt with this place twice, first time was good second time was horrible, I have an older 2007 Tucson that i was having problems with(no break lights or traction control). After some research i found out there was a recall that was never done. So i get an appointment drop the car off the next she calls me and tell me the car is" done" ok great i told her i will be down soon. Gets there and she said my car is unsafe to drive, What do you mean its unsafe to drive you just told me in was done? So it turns out the car was just looked at and needed the recall done, so i wasted a trip there for nothing. So they needed to order the part in no big deal. About a week goes by and she calls me and tells me they part is in and will be done late this after noon, ok awesome, three days later after me calling a few times its finally fixed (this is my work car so i told them i needed it) , when i got there and was dealing with the paper work she told me i was a low priority because my car was "old". So it seems they only respect you there if you drive new vehicles.

bonaventure amah

Service technicians are honest.staff is great.you get free coffee while you are waiting for shuttle bus. Great selection of cars at great prices.

Khizer Abbasi

Dealt with Eugene to lease a 2020 Elantra and had a hassle free smooth and experience. Eugene went out of his way and gave me a ride home when I first visited the dealership and subsequently again when I decided to come in to sign the lease.

Geoff Aylward

Considering possible purchase of Tucson. Salesperson Neale very well informed and cooperative at time of visit and with follow-up on trade-in. Good value for good vehicles. Our family has 3 Hyundai vehicles at this time and all have served us well over time. The 5 year warranty is a big plus.

T3CHGY007

Great service! A very welcoming experience! Highly recommended!

A D

Had to pay for a rental due to having no loaners while my car was in overnight.....not impressed!

Sharon Walsh

Great Service...Can't say enough good things about the staff.Awesome experience

Maggie Brown-Bury

Service has gone downhill a bit over the past 6 years, but still some good people there who are very helpful. Unfortunately sometimes they are being helpful in correcting poor service from their colleagues..

Shawn Clarke

Amazing as always, I have been dealing with them for 25 years.

Kevin McGrath

Car sales

Gary Bartlett

Great place to buy a car. Sales team is very approachable and strike the right balance. Love the Veloster I bought. Love the Finance guy too! Super easy team to work with. This is my second car I bought from them. Would definitely by a third!

Shilo Stagg

Awesome staff and service!

Robert P

Had my 2013 Santa Fe diagnosed by a certified mechanic as having the baffles gone in the muffler, Was informed by the mechanic that it was one continues welded piece from the catalic converter to the tail piece and that it would have to be replaced as a unit. Since the converter was warranted for 8 yrs or 130,00 km my car would be covered under warranty. Took the car to Capital Hyundai in St. Johns NL. and was told that it would cost me $1350.00 to have the muffler replaced as the muffler was not warranted. I explained that it was a continuous welded unit but they said they would cut it out and replace it using clamps . $ 950.00 for the muffler and @ $139.95 an hr. labour rate it doesn't take long to add up. This muffler is not available at any auto parts store in Nl I think this is a complete rip off. I bought this car new for $ 40,000 and was under the impression that if a part failed it would be replaced with the same original Hyundai part not some part cut out and an aftermarket piece put in with clamps . I will soon be in the market for a new car and you can bet that it won't be a Hyundai product with this kind of service .

Miss Co

Wonderful to work with. They always get answers to my questions, never make me feel like a bother, are very straightforward about my car.

Bertha Perham Stratton

I HAVE HAD 5 NEW CARS AND NEVER HAD A PROBLEM.

Chhicken LOL

Good services

Roy Galarneau

If you want a great car at an excellent price with no hassle servicing, Capital Hyundai is your dealer and a Hyundai is your car.

Bingo Barns

Cars are reliable but the service is not good when something goes wrong. I had an issue with my car 9 months ago they ordered in the part to be replaced. They called me last week to let me know the part came in...in the time frame it took for that one part to come in I was able to list my house for sale, sell the car in question, buy a new car, sell my house, move to Nova Scotia, buy a new house and live in Nova Scotia for 2 months. Just to give you an idea how long it took for the part to come in....I'd probably look into these types of issues if you are looking to keep customers.

Elizabeth Layman

The people and service is top of the line. I have been dealing with Hyundai 20 years,wouldn't consider any other dealership.

char m

Will never buy a car from this place again. They were so unhelpful and uninformative. I felt like I had to pry for information and all of my questions were met with "brick wall" answers- no, rather than trying to encourage me to purchase there. Very disappointing as we had previously bought a car there too. The first time was the same experience.

NewfieGirlHolly

This place is amazing ???? beautiful building the largest in Canada, the staff are sooo good, I still can't believe there is a Bistro on site!! With Two real deal chefs!! The food is so good and made from scratch with fresh ingredients. Best soup yet! I'm so impressed, you really need to get some food there...oh and... free local coffee, and tea for you tea bags, literally go look and get a car there or service your car, and get a cookie and free tea. Yesterday I had a slice of homemade lemon loaf..????..it was a WoW ????

Steve Dowden

Amazing service and sales staff! Have nothing but good things to say, will definitely buy a car from Capital Hyundai again!

Samantha Piercey

Service has definitely gotten better over the past few months with the staff changes.

Shawn Sieiro

If you need a car, Saad Ifthikar is the salesperson you need to see. Excellent post sales customer service.

Reta

Had same car for 8 years now. Sales was so-so, but service has always been very good. Would like to see shuttle hours go a little later in the day.

bob griffin

Love the night time drop off

mike stamp

Good service

Jake Rostotski

*repair service review* I've brought my car here twice, knowing I'd pay more for what I assumed to be better service. The first time I had a timing belt replaced, and had to come back within a week to get it fixed again. The second time I paid a lot of money for break work, which turned out to be done wrong as well. I found this out when I went to get a noise checked out at a different dealer because I couldnt get in to hyundai with in a time that worked for me. So I had to pay to get the whole job done again (for half the price) at a different shop.

Echo of the Dead

Driver ( plate #TXP212) caught speeding well past posted speed limit. After coming down bryer ave. And hitting the columbus lights at well iver 80kph in a 50 zone. All caught on dashcam nd will be reported to police if not corrected

Brenda Gosse

Danny Crane gives excellent Customer service

Erik Hope

Purchased a new Palisade. Sid was my sales guy. He stuck through with me with all my very detailed questions. There were bumps through the process but Sid was upfront with me throughout. With his integrity those little bumps are easily forgotten and I'm very happy with my overall purchase experience.

Lucas Gillingham

Excellent service, decent prices, friendly staff, and quick shuttles. 5/5.

Marie Steele

Great buying experience from start to finish. Avery was personable, and respectful of time. Class act dealership all the way!

Leiah Matthews

So excited about my new Tuscon, Danny is amazing to deal with, highly recommended!

Joelle Quevillon

(Translated) Listening, respectful. Give you all your time. Super service. Thank you. (Original) A l'écoute, respectueux. Te donnes tout ton temps. Super service. Merci.

Bob Barnes

I have dealt with this dealership for over 10 years. Always attentive, always prompt and always flexible. With very short notice I was "fit-in" in order to make my vehicle winter ready.

Anthony legge

Great place if you never have any issues with your vehicle. Terrible place otherwise. Mechanics only know how to read codes. No idea how to use their heads and hands to fix a car. Management of the service department is no better as they can’t seem to return a call. First Hyundai. Last Hyundai.

Darryl Fillier

Great vehicles, excellent service! Very good value for the money. What more could you ask for?

Darryl Hollett

Great service and savings passed on. If you don't need it, tell them and you can save.

Dana Heitch

Fantastic people to work with. Great sales and service!

Gary Young

Service is hit and miss...only time you get good fallow up is when management is involved. .

Samantha Squires

I had a wonderful service experience at Capital Hyundai. The drop off was seamless with their new drive-through service bays and I received multiple text notifications regarding the status of my vehicle. This was very convenient and appreciated as it allows for pickup scheduling, etc. Very impressed with the customer service. Would highly recommend Capital Hyundai for service and look forward to using them for future appointments.

Vicky MC

Very good service.

Michael Bruce-Lockhart

I have dealt with most of the dealerships in St. John's over a forty-five year period. For the last seven years I've been with Capital Hyundai. They have the best service department of any dealership I've experienced.

Vince D'Elia

Ask for Bruce Chafe! Excellent customer service.

Reuben DeBoer

Went above and beyond to make sure my repairs were on time. Amazing job

Phil Lynch

Friendly

Ken Butt

Great service at reasonable prices for a dealer

Bill Hynes

Our experience was very positive from the time we entered until we bought our car. It was a pleasure dealing with the salesman and finance person. Ver knowledgeable about their product. We love our Kona

Roni Ibrahim

(Translated) Provides comprehensive maintenance services for its products (Original) تقدم خدمات صيانة شاملة لمنتجاتها

Tehroller

Just picked up my new Hyundai Elantra GT luxury, test drove that and the awd Kona preferred Felix and Jeff both wiped down and cleaned both Rigs with germ defender so I had no worries about cleanliness. Both vehicles were great but the Elantra GT was much more fun and that ultimately made my decision. Finance process was a breeze thanks to Mike Wheaton. Thumbs up

Tyrone Wheeler

I purchased a car here, great people in sales and service.

Isidore Phone

Service is over-priced! For what they charge, car should come back vacuumed and put through wash too!!!!

Dieselnewf

Great sales staff and vehicle selection! Ask for Denise Mackey.

Justin Murphy

Friendly and helpful

Andrew Chernenkoff

Its a new owner now so I'm willing to bump up the rating as before when i first purchased my car someone had used it when it got detailed for the Diamond Coating i put on the vehicle almost 100 km and when the shop is only approximately 8 km away there and back there was no reason for the added km's. When I noticed the event as there was the KM's there when i started the vehicle i was told by the old owner when i brought it to her attention shared, "it must be your eyes" you are mistaken, rather than take my information and investigate it was a defensive attitude from start to finish and all my fault. So i wouldn't have given even 1 star but with the new owner I'm willing to start at 4 and we will see what the future brings!

Donna Pike

Fast efficient service; great shuttle drivers!

Jerry Canning

2nd to none I have had great service so far

mark hickey

Never has any parts in inventory, would be fine if Hyundais where more reliable cars

mary walsh

Had issues with backup camera , took a month to get an appointment . Traveled 4 hours to get there , stayed in hotel so we could drop car in at 7:30 am . Was told we’d have it back about noon . 2 pm we were contacted that our vehicle wasn’t even in yet, and could we wait until tomorrow , , a day off work a hotel … no . Then waited 2.5 more hours only to be told that they had checked it out and they had to order a camera . We are on our 4 hour drive home now very unhappy with the service

Stephanie Gosse

We have been a hyundai family for 15 years. We are always treated like royalty and I will forever recommend anyone getting a new vehicle to check out this place. All the staff are amazing in particular my family's sales guy Danny C. One heck of an employee who goes above and beyond every time.

duane walsh

Good day We as a society are often critical of services provided by various Companies especially Car Dealerships and I'm no different than most persons but the purpose of this E-Mail post is to give a little praise. I own a 2012 Santa Fe. It's a good car that has given me little grief in the 6 years I have owned it. It's my second Hyundai. I drove a 2006 Elantra for 12 years before it died on me. I'm not complaining 12 years is pretty good for a Car in Newfoundland. My family and I went to Florida for 3 weeks this past May (2018) when I got home I started up my Santa Fe and when I took it for a drive I noted a clunking sound coming from the front end. I had my local garage check it out Budden's Bumper to Bumper and he told me that the front spring had broken which was given me the funny sound. Steve Budden the owner advised that the repairs would cost approx $500.00 but he suggested that I first check with Capital Hyundai before I comitt as they may be able to help me. Kudos to Steve Budden he didn't charge me anything for his assessment. A truly honest mechanic. When I first spoke with Capital Hyundai they first advised that my warranty had expired over a year ago but they would check further. The end result was that both front springs were replaced at no cost to me. If a company is going to treat me that well I will in all likelihood be a lifetime customer and I will purchase my next vehicle there. Thanks to all the staff at Capital Hyundai for all they did for me. Best regards Duane Walsh

Terry Parrell

Clean, Fast, OK pricing on regular maintenance

Andrew Walsh

I've had my car for 5 years and haven't had anything bad to say about them in that time. Always fast service and sort l short waits for appointments.

Azer S

Very good service!!!

Brian Piercey

Very happy with our new 2022 Hyundai Tucson. Chris Owens was our salesperson and he was amazing to deal with. I happily recommend Chris and Capital Hyundai!

Martha Brewer

Nice

Jonathan Young (Jonny Fever)

Great service

Charlene Jenkins

My experience was great. The staff were friendly and very helpful. I was in and out within 5 minutes of my appointment time. The service advisor kept me informed of the status of my appointment and called me as soon as it was ready which was when she said it would be ready.

John Hill

From the time I walked into the dealership until the time I left with my brand new car, I always had the feeling that Jon cared about me and my purchase. He did everything in his power to provide me with excellent customer service.

corey cake

Friendly staff. Recently purchased a tuscon, love the vehicle and great service

eddy tsobgny tako

very very poor sales staff. Had no interest in assisting me.

Joyanto Ali

Great service, got vehicle I wanted, finance was approved really quick, no dramas

Stephanie M

Had an excellent experience here with amazing staff. I couldn't be happier with how I was treated from beginning to end. Highly recommended. Especially Matt P.

Paul Murrin

Friendly and helpful

Ryan Miller

Some of the worst customer service I have ever experienced.

Graham Cunningham

Great experience with personal very professional.

Anne Sheldon

Switched to Hyundai after being a loyal Toyota customer my entire life because Toyota has become far too expensive for too little. Hyundai has exceeded my expectations and then some! Loving everything about the 2021 Kona!

Tony Scott

Good service

Craig Clancey

As always, a great service experience at Capital Hyundai! Really appreciated the added precautions taken during this trying time, Cheers!

Roger Mercer

Capital Hyunda what can I say about them other then there great from the receptionist salesmen to the guy in finance and I can't forget the service department all great to deal with.

Garry Parsons

Service was excellent as usual. Tanya was very helpful and I also spoke with Stephen who was also helpful thank you so much.

Bryanna Hewitt

Fantastic service. They were relatively quick 3hrs... But they did have SEVERAL appointments, and big projects going on. ( Few engine replacements). So I understand. I'll keep coming to them for my vehicle needs.

Dawn Abbott

Didn't get a water bottle ????

Robert Hepditch

Great sales team

Darryl Tucker

Friendly staff. Super courteous, very professional.

John Hart

Out recent experience with dealing with and purchasing from this dealership has been top notch. From the time we entered the building every one from the receptionist to the last person we saw were very friendly and helpful. This is our first time dealing here and our first new Hyundai and I would have no problem recommending Capital Hyundai and their team to any of our family and friends. Thank you to Eugene Hedd and the others we dealt with for a good purchasing experience!

Susan Vere-Holloway

Fast and friendly service

hussein almajid

Is very good service

Darla Hartery

The staff are nice and experienced. Excellent service

Darnell Downs

Capital Hyundai is a great dealership to deal with! My salesperson, Danny Crane, was very helpful in the process of me buying a car! I will be back again.

Denise Shute

Excellent service by the staff at this dealership!!

Ayla Blair

Serg at Hyundai is the best to work with and a wealth of knowledge in what he does. Friendly, professional, approachable, available with no pressure. Highly recommend working with him to find the vehicle right for you!

Gary Lane

Excellent service for my 18,000 Km checkup. Thanks Gillian and Capital Hyundai Team.

Stew Hamlyn

Service was excellent from start to finish.

Sarah Baker

Excellent staff (everyone was so nice, helpful and very informative), very positive experience and I love my new 2018 Tucson!

Odily B Onyia

Great ????

Jasmine Braithwaite-Selman

Fantastic service. Very efficient and dedicated team. They were very helpful and upfront and really make your decision a million times easier!

Daniel McCabe

Friendly staff and great facility

Chris Smith

Seemed OK for a first service visit. Staff were pleasant, helpful, and thorough. Good service experience.

Judy Lawlor

Not good

Cheryl Breen

My sister's and my experience with Capital Hyundai was great, as usual. Exceptionally clean showroom, covid-19 safety measures in place and extremely helpful and friendly staff. This is our second new vehicle from them, and again we weren't disappointed. Would definitely recommend this dealership to anyone looking for a new or used vehicle.

Joyce Doyle

Reception and service great

Ina Martin

Excellent service

Andrew Ledrew

Terrible business. Robbery.

Heather Courage

All the staff were excellent, friendly, helpful, polite and very efficient. The whole appointment went very smoothly with no issues. I was very pleased!

Morgan Freake

Very poor service department. 1st bad experience - during an overall inspection and oil change of my car I was due for a tire rotation. Was told it couldn't be done because my lugs were on too tight. Was told when I change my tires back to summer I would need to order need studs because they would break off due to the tightness. A 60 year old man got my lugs off without any power tools and without any issues. The ordered studs were unnecessary. 2nd - was told I didn't have a tire warrenty through them since I purchased my car in gander. After talking to the people in gander they tell me it's wrong and I have full coverage. They tried to make me buy a new tire which I refused. She said she would look into the warranty but no promises it would be approved? Yet the girls in gander said it's not a problem and no charge to me since I pay for the warranty. 3rd - tire was supposed to be ordered and delivered by July 27th to the store then they would call me and set up an appointment to change it. It is now august 16th, after calling them and they have no idea where my tire is or if it was even ordered. I will not be going here anymore. I would rather pay extra money and drive to clarenville or gander where they have a much nicer and helpful staff.

Janice Kelland

Great service, popped in because my oil came on. They took it in right away to have a look. Turns out I needed a new oil seal. All being covered under warranty. ????

Cory Allen

Great cars, very poor service department. Took 3 hours to change tires with a booked appointment. They were storing the winter tires and didn't even bother to get them before hand. I was not informed of any of the situation and was only told that it would soon be ready. I guess soon was still another hour away. This is the 3rd mishap and I cant see myself returning there. Really wish I had better experiences there. Will consider other manufacturers when shopping for my next vehicle.

Sukhman Kamboj

I’m not satisfied with their service.

Brian Butler

Great vehicles bad service.

Tracy Blundon

Gave the extra star for the lovely lady who sold me my car and the polite gentleman in finance. I was not impressed that apparently there is no communication between sales and service though. My car was in my ownership and purchased at the dealership to only have service question my ownership and require me to produce documents stating so. This should have been updated across the board in my opinion when selling used vehicles. Also was not impressed with having to call to look for the tires about a month later that were included in purchase as they were not available at time of sale. I ended up taking my tires elsewhere to have them put on and studded as by the time they arrived the dealer was too booked up. Since then I’ve only taken my car here once for an oil change which was included in purchase opting to take it elsewhere for anything other than warranty work.

Jillian Roberts

First time purchasing a new car and Felix and Eugene were awesome to deal with. Highly recommend Capital Hyundai.

Justin Buck

Good service. However, if you need a shuttle to get back to the dealership to pick up your car, let them know when you drop it off. They didn't ask, and I already had a ride from the dealership. But when they called me to tell me that my vehicle was ready, there was nothing they could do to pick me up.

Karine Giguere

(Translated) No pressure and very nice staff. They found an option that suited us. And even told us to take our time .. It's very rare to have done 5 dealers. Thank you!! (Original) Pas de pression et personnel très gentil. Ils ont trouvé une option qui nous convenait. Et nous ont même dit de prendre notre temps.. C'est très rare pour avoir fait fait 5 concessionnaires. Merci!!

Jason Lambert

Were I got my new car

Deanna Janes

Very friendly and prompt service.

Barry Clarke

Excellent customer service from start to finish. Great job guy's.

William Griffiths

Oil change should notcost $70.00 plus.

Dwayne Chaulk

Excellent service

Breagh MacDougall

I have had the hardest time with Hyundai. My 2020 Kona broke down due to a recall. It has been almost 3 weeks I've gone without a car and every time I call I get nowhere. I was approved by Hyundai Canada for a rental but due to my age they told me at the dealership that I can't have one. But then when I call rental companies, I am of age to rent one.Today I called hoping to get a car for the weekend, I was transferred 7 times on the phone, each person I talked to said I needed to talk to someone else. I got so frustrated that they were just transferring me instead of listening that I ended up getting nowhere and having to hang up. I will never deal with this dealership or company again after my contract is up. Totally disgusted by the way I have been treated.

Sarah Osbourne

Topnotch service in the city. Look no further than Capital Hyundai.

Jennifer Dawe

Great service!

Lorna Case

Great service!!

Kimberley Devlin

We love our new Tucson! The base model has so much: heated seats, a great console, lane control, rubber mats that fit all seat wells *and* the trunk! We leased an Elantra for four years before this purchase, and we've always had great service at Capital Hyundai. Years ago we had a Santa Fe and loved it too. We're very happy with our new vehicle and our experience purchasing it.

Bruce Gollop

Excellent service. The best.

chris hanley

I scheduled for service as a “Wait” appointment at 8am. Upon checking in my car at 7:50 I was told that there’s “ a lot of people ahead of you” and my car would be an hour before it is going to get in the shop???? WHY DID I BOOK AN APPOINTMENT TO WAIT??? I took an hour off work that I had to BEG for and now I’ll be late and the Boss won’t be happy. Not very considerate of my time.

Joe Rozich

The Comox Valley Hyundai offers very Professional, Friendly, "Above the Norm" Service to their clients... Whether you purchased at the Dealership or not they welcome you and strive to make the servicing as pleasant and convenient as possible. Depending on the day and service requirements of your vehicle it could take several hours. I have availed myself of their FREE Shuttle Service to go to Costco, out for lunch and browsing on Main Street on several occasions. A text or call lets me know when my Vehicle will be ready and I am picked up at my convenience. My Hyundai is sparkling clean inside and out, the Service Agent has my paper work ready and informs me of any concerns, next appointment is booked...and I'm on my way. Just Excellent all round Service Team and Dealership..

Kelly Price

Jonathan Butt and Josh Hare just made buying a car the best experience ever! Efficient, friendly and all around GREAT experience. Thanks!

trevor peckford

Not a fan of the service department. Very frustrated with what's going with our vehicle and they don't seem to care really. Their motto seems to be "is what it is" and "nothing we can do about it" Gotta love those responses! So here's an update for anyone who wants to know. I've sent in invoice claims twice now.....one for rental and one for towing charge. (To clarify capital hyundai had no loaner for 38 days and due to a shortage of rentals here in NL a rental was out of the question....which I totally understand.) First time sending these in the claims were denied by hyundai warranty due to insufficient information. So I had the towing and rental invoices revised by the companies and resubmitted to capital hyundai to send into the warranty department. Once again...... Denied. Trying to tell me that the invoices were tampered with. So unprofessional it's not funny. Capital hyundai or hyundai canada might be a great company to deal with when buying a new vehicle but as far as warranty or recalls on a used vehicle....... They desperately need some upgrading when it comes to customer service. Perhaps it's because I have a used hyundai and not a new one...... Who knows! All I know is we are out approx 1600 when all said and done when it should be covered by recall/warranty. End of rant.

Con Milmore

Wecelent surface of you go in look for serg

Young Guy

Terrible service department

Betty Berkshire

I have to say we had the worse service at Hyundai in St. John’s today. We were asked to have our car at Hyundai before 8:00am this morning for an oil change and tire change . We called at 1:00pm to check on when the car would be ready and we were told that somebody would call us back in 10 minutes, well that didn’t happen. We called again around 4:00pm and we were told it would probably be around 6:00pm. and that’s when we got the call . Plus it cost $180.00 pretty pricey. So disappointing. I certainly wouldn’t rush back there. ????

Darlene

Fast service. Friendly environment. Great staff

Barry Dawe

Always excellent service at capital Hyundai. Best service of any car dealer in the city!

Rod Meadus

Great service!

Terry OLeary

Value for less

Matt Doyle

A+++

Danny Reid

Staff was great to work with and learn from

Rob Roy

We bought a used 2015 Santa Fe from Capital Hyundai in September 2020. We were told it was inspected but I would highly doubt that. In less than a year it needed 2 new front wheel bearings and new back brakes plus a brake caliper and a trailing arm bushing. We confronted our salesman who basically just shoed us away and didn't really care. They were nice to deal with initially but I feel they definitely wanted to sell us the car as fast as possible to meet their monthly quota.

Steve Locke

It's unfortunate having to give such a low rating when it has been a 5 star dealership of mine for 10 years. I assume with the major growth in their dealership they are too overwhelmed to provide consistent and quality customer service. Maybe it's difficult to find proper staff and management in service who are able to process a warranty, or attempt help a customer Or maybe i caught them on a wrong day. And please don't reply with " we'd like to hear more about your experience......."

Judy Coffin

One star for the shuttle driver......customer service so poor

Roy Douglas

Very fast, very friendly service. Competitive price too!

Victor Renney

It was a totally new experience for us as this was a new process that Calgary Hyungia was using. They asked us a bunch of questions in regards to what we wanted for performance for reliability or workability and a few other areas they said this would give them some clarity as to what our actual needs might be. Dam they got it right they put to getter a basic package and then offered options to make it last longer. All in all it was the best put together a package where the dealership listen to the customer and heard what they were saying put the basic package together to meet the customers needs not the dealers needs. This is what I would refer to as a paradigm shift in a positive direction.

Jay Mack

I recently purchased a new vehicle at Victoria Hyundai and was extremely impressed by the staff that I dealt with. They were extremely helpful and professional. They called me back when they said and were were on time with all dates regarding my purchase. Scott Muir, the sales manager goes above and beyond in making sure all your needs and wants are met. Extremely friendly service???? I would recommend Victoria Hyundai to anyone, now that it is under new ownership. J.MacKinnon

kim childs

Friendly service ,tad expensive for oil change though

John Corrigan

The most unorganized business I ever come across in my life

Bruce Chafe

Had the pleasure of purchasing a new '21 Kona from these folks back in May. The delivery experience was great, and the service department has been excellent to deal. Looking forward to being a customer.

Daniel Boland

By far the best dealership on the island and soon to expand, also owned by one of the best companies around. The people here always go above and beyond to satisfy their customers, one of the main reasons it'd be the only place I'd recommend to go for a new or used car. As for when the biggest Hyundai dealership in Canada arrives here in it's place I can only imagine service will improve.

Lori Penney

service was excellent. I would definitely reccommend Capital Hyundai to others.

Patrica Ivey

Good

Jocelyn Kelland

Friendly, professional service. Made it easy to buy my car.

Joshua Brown

Service department is on point!