Reviews of QPS Heating and Cooling (Loan Agency)

Jason G Ridge

Awesome quality, service and price. Had the pleasure of seeing their crews in action in both commercial and residential jobs. Have to say I've been nothing short of impressed with their level of professionalism from their staff and the service was bar none. Not to mention they have saved me as recently as today because my thermostat went and its unusually cold for May. I called this morning, it was completed by noon. If you need any HVAC related work, do yourself a favor and call QPS - You wont regret it.

preston rolls

I have used QPS for over 20 years a with total confidence that I'm receiving top notch service. They always take my calls 24/7 in the winter on the coolest day or nights and in the summertime heat. I have used them for my rentals and my businesses and always feel better when pros take care of the problems. Thank you so much QPS heating and cooling

Lisa Cook

I called QPS for the first time today and Debbie, who answered the phone was friendly and very helpful. Our furnace had quit and I envisioned a weekend without heat. Debbie dispatched a technician who arrived within 15 minutes!! Wow! Hayden was professional, personable and polite. Within 20 minutes of his arrival, he had diagnosed the issue and we had heat again. We will be looking to sign up for the maintenance package. Thank you Debbie and Hayden. I highly recommend QPS!

Paige Solomon

We were stranded on the side of the road and a nice gentleman from QPS was the only one to stop and help

Randy

Furnace repairman came to clean the coil inside my furnace as the A/C wasn't as cold as it should have been. When he "finished" he left the drain hose for the AC on the floor for 3 days while we were away at a baseball tournament, instead of putting it back in the laundry tub where it came from. We came back to a partially flooded basement. The tile in the furnace room had all lifted up and the carpet outside the room was soaked and stained. Called to speak to the owner and he wouldn't speak to me even when I showed up. He made his secretary talk to me and she was very uncomfortable doing this when she shouldn't have been put in that situation. This went on for 3 months, until I finally sued him for damages. Court day came and he didn't show and I won, but even if he did show up I still would have won as it was clearly negligence. He told my Paralegal that he wasn't going to pay for damages despite the court decision. My Paralegal told him that it would be more expensive for him to ignore the courts decision. Finally after delaying yet again, I was issued a payment and I was able to make the repairs to my damaged tile and carpet floors. A few days later I was sent a bill for the "wonderful" work his company did. Is this the people you want when your furnace needs repair or you are looking for a new furnace to purchase? They pat themselves on the back for their customer service, yet this story speaks volumes about the way he treats customers when his company drops the ball. You shouldn't have contempt for your customers, they are the lifeblood of any company. A furnace is a big expense. I am having my furnace and A/C replaced right now. I can tell you 1 thing, I know who I didn't choose.

Terri Kirby

The guys were amazing..always told me what they wanted to do that day. Didn't mind Thor running around. Wade, Bryan and Derek are welcome here anytime. YOU GUYS ROCK!!! Thanks so much!! Big hugs from Terri and Thor

The Man's Garage

Local same day service

Derry Williams

Reliable, fair pricing, great HVAC company

Ken Warnock

Great Company and won't hesitate to use them again and would highly recommend them. They were here shortly after we called and the technician was knowledgeable, professional and Courteous.

Lefthanded Marketing Media & More

Thank you to the outstanding staff at QPS from the moment we called till the job was completed I was so impressed. First the came so fast it made me feel I was a priority, then the quickly found the issue off my concern and carefully explained the situation in a way I could understand fixed the problem and invoiced me and I thought the price was competitive and fair . The end result I live in comfort and feel confident in use or referring them to others

Cary Templeman

I wanted to thank the QPS man, for his prompt response on the hottest day in the summer 2017. My AC for some reason stop working, and with a quick call to QPS they arranged for one of their experienced employees to swing by, assess the situation and he explained it and resolved it, within a short time and the bill was a small price to pay for my family and I to be comfortable. My go to guys is QPS Im going to invest in the maintenance packages that QPS offers for piece of mind all year around. Thanks QPS

A Spurgeon

Great job.

steve ohara

I’m very impressed with the workmanship, the quality of the equipment and overall experience that Todd and the crew do day in and day out, my particular install wasn’t a straight forward one, a furnace, air conditioner and tankless water heater, in one day!!! But the installers rose to the occasion and where still all cleaned by 5:00pm!!

Owen Cooper

They installed all the air ducts and my furnace.and polite. They did an excellent job! Very friendly

Malcolm Campbell

Outstanding service! This issues we had with our furnace, were quickly resolved. Thank you to the staff

Rick Trahan

Crooked people charging for repairs the don’t do then charging again when they come back. Wouldn’t buy a train, very over rated,and not built to last and the company don’t stand behind there work. Stay away from QPS.

Jb ?

Friendly and knowledgeable receptionist

Scott Burke

Great company , new central air unit and hot water tank . On time and a great price . Would not hesitate to use them again. Thanks Q P S

Vivianne Ruttle

We would like to thank all the service guys and Deb for providing outstanding service. We know it wasn't easy getting someone out to solve our problem when it is so hot! So thank you once again for your outstanding customer service! Scott and Vivianne Ruttle.