We've got the reviews of real people who are purchasing the services of Klippenstein Service Inc (Loan Agency) in Chatham-Kent (Canada).
Right now this firm has a score of 4.9 out of 5 and this score has been based on 48 reviews.
You may have noticed that its rating is practically the top, and it's founded on a high number of feddbacks, so we can be quite sure that the evaluation is quite credible. If people have bothered to value when they've done well with the business, it works.
You know that we don't usually stop to place reviews when they are correct and we usually do it only if we have had a problem or issue...
This Loan Agency is classified in the category of Used car dealer.
State of the art shop, and friendly service, of course. You can trust your car is in good hands here.
Good communication and honest, straightforward information. Melvin runs a clean shop. Great to work with.
Seriously the absolute best dealership around, the staff is extremely friendly and will do whatever it takes to keep you happy. They made my first buying experience an amazing one, they stayed two hours late just to put new wheels on my new truck and also did some extra work to the front bumper so that the tires fit safely since I brought my own. I can honestly say Klippenstein will be the first place I look to find a new vehicle from now on, and I’d recommend them to anyone.
Highly recommend! I’ve been to many dealers in my life, and nothing compared to Klippestein’s service and cleanliness of their vehicles. I would definitely go back, no doubt!!!!! Thank you Melvin and Klippestein family!
From Windsor. Bought a car. Get Service. Would buy again!!! Thank you Melvin
Only dealership in Southern Ontario that had what I was looking for. Better price than the big cities...and much better service. I had the vehicle financed and keys in hand with no hassles almost immediately ???????? Thanks
Family owned business, awesome group of guys that work there. Very competitive pricing, very helpful, honest and knowledgeable. Also the cleanest shop you'll ever find :) I highly recommend Klippenstein Service to anyone!!
Very fast, reliable and professional service. You guys exceeded my expectations. Very reasonable rates. Thank you.
Great place to buy a vehicle! The service was amazing!
Ike was very helpful
Great service! Melvin made the purchase of my truck very easy and pleasant, he went out of his way to make things easier on me and gave me the best price possible. Him and his employees were very easy to deal with. I would definitely recommend Klippenstein service for the best service
Great experience with this company and definitely coming here again on my next vehicle purchase . Melvin and his employees were very professional and answered all my questions promptly.
My son recently bought a Ford F150 from from Klippensteins. I had spoke to them a few times to get some details and help out my son. I found them to be very professional and easy to deal with. I would recommend them without hesitation. They negotiated fairly with my son and the truck is beautiful!
Very Professional, Polite an friendly. Great service, Highly recommend, Thank you.
I had the best experience with Melvin at Klippenstein. He spent the time finding me the right truck at the right price. When we went to pick up the truck Melvin had everything ready for a smooth and fast pick up. I will definitely be back it was worth the 4 hr drive for amazing and reliable service. Thanks Melvin
Mel Klippenstien was very helpful and professional with my trade in experience. Would highly recommend.
I’ve been visiting and doing business with Klippenstein for a couple of years now and there really isn’t any other place like it in the region. The first time I visited them I immediately got that feeling that I had finally found a place that I would truly be comfortable at. The Klippenstein family is professional, knowledgeable, honest, reliable, caring and friendly. Most important of all they treat you like family, which makes all the difference in the world in this line of work. Me and my wife are incredibly happy with the fantastic deal we got on the car we recently purchased from them. If you’ve been thinking about stopping by Klippenstein for service or a new vehicle stop hesitating – you will not be disappointed. Joe B
Melvin took time out of his own night after shop hours to make sure I received an answer to my inquiry, and I appreciate the dedication he puts towards his business and the reputation they uphold.
Had a great meeting with a couple of the brothers today. Great guys!
We have been using Klippenstein Service for our vehicle purchases and service for 15 years! They are excellent to work with and you won't be disappointed! Never fear with Klippenstein's near! John E Weaver
I have nothing but praise for the dedicated professionalism of this Service Centre. On several occasions I have had some issue or other with our BMW but Isaac and the team have provided best options available and have saved us many hundreds of dollars as a result, on sourced parts from overseas, as well as installing the correct parts here at home. Any work performed is fully guaranteed and if any issue arises requiring additional efforts in this area they have been up front, advised that warranty work is required and have performed the same free of charge on parts and labour. I have total trust in the integrity of Klippenstein's and strong recommend them to any motorist.. Philip Howe, Ridgetown, ON
UPDATED REVIEW: Since my last post, Melvin Klippens has gone out of his way to rectify any grievances that were posted. We spoke about the issues that were posted with the vehicle and what we personally had to do to fix them. He made me see that this company wanted to rectify any issues that I had and presented a generous reimbursement for the repairs we had to pay out of pocket. Not many companies would reach out and work with the customers once you are out the door and we previously felt that but we now see that this company wants to help their customers in hope for future business. We applaud their customer service and their willingness to retain good business standing. All of this deserves a 5 star rating
Great experience, freindly knowledgeable staff and honest! Definitely worth the drive from Orilia . I would highly recommend buying from them !
The guys at Klippenstein Service have been my go-to shop for 5 to 10 years now including several vehicle purchases and many services and repairs. They have always went out of their way to provide excellent service and in the rare event they made a mistake they always accepted responsibility and made it right. The shop techs are outstanding and I love that a vehicle cleaning is included with a service.
Have had my family's cars worked on here for years without problems, and we go out of our way to come here. I recommend these guys to everyone that asks in the whole Chatham area.
My husband and I highly recommend Klippenstein Service Inc for your next vehicle purchase. We drove three hours to make our purchase and it was well worth the drive. Melvin and his team made our purchase a fun and exciting experience. We cant thank you enough and we will be back for our next purchase.
Im updating my review from earlier, I received excellent and timely service from Melvin Klippenstein and his team at Klippenstein Service, they really did go above and beyond to make me happy after my original review. I would love to give them a 5 star rating, however the original problem is going to stop me from doing that, and even though Daniel Klippenstein is alledgedly not affiliated with the dealership, and they are not a dixie chopper dealer, he is the president of this cpmpany, and this is who I wrote my cheque out to when I purchased the mower. So I can't fully endors anyhting that is going to put money in his pocket. I had the Kubota Dealership in chatham fix my mower because Daniel and Dixie Chopper refused to do so. Please keep in mind that my mower is a 2018 model, with 42 Hours on it, and I was unable to recieve any warranty work from Daniel Klippenstein, or Dixie Chopper. The Kubota Dealer had my mower for 2 days, and it worked perfectly when I got it back. Klippenstein service then picked it up to replace the seat cover that was torn when I took delivery in may of last year. they returned it the same day and washed and waxed it. They even paid the bill from Kubota. All in all, I was Extremely pleased with Melvin and his team. I dont know if they treat everybody this way, or if they did it in exchange for me giving them a 5 star review (which I was asked to do). Drop Daniel from your company, and ill give you 5 stars. ill even bring some of my cars in when they need work. ORIGINAL REVIEW I would love to give this dealer a 0 star rating, but that's not an option. I bought a new 2018 dixie chopper law mower from Daniel klippenstein, he claimed he was removing the mowers from his car dealership to a stand alone dixie chopper dealer/service center. This of course turned out not to be true. My new mower was delivered with a torn seat that was supposed to be replaced but hasnt. And Ive been trying to have my starter changed under warranty since last fall and am getting nowhere. I contacted two other dealers (neither are close by, or I would have taken it there) and neither of them were surprised about the issues I'm having with Daniel klippenstein. He has no support staff, and no mechanics, he is just a one man ripoff crew! I paid $12,000 for a lawn mower that I can't use. BEWARE OF THIS CON ARTIST!
Friendly and helpful
I couldn't believe how easy Melvin made the process of getting my new car which I Love and the Customer service was Excellent. Melvin went above and beyond for me and I believe he does and will for all future Customers.
We brought our vehicle into klippenstiens and were taken care of in less then 10 minutes thanks to melvin klippenstein. The staff was curtious and very proffessional.
Not one to do many reviews, but this one is definitely warranted..... Currently in search of a minivan, and up to this point I have contacted a few dealers with klippenstein being one of the last on my list due to the fact that they are 4 hours away. Upon calling I was greeted by Melvin, who I later found out was the owner. Upon calling I was honest with Melvin and told him that I was extremely picky with detail and I asked him questions that 90% of buyers probably wouldn't due to my extensive background as a car salesman myself. Long story short Melvin went above and beyond, answered every question in great detail. He was brutally honest (maybe even more than I would have been lol) He took long and detailed videos and more pictures then he already had on his ad which was about 40,and most importantly he was very willing to work with me and my budget........keep in mind I haven't even purchased this vehicle yet and there's a good chance I may not due to distance and my overall quest to find the perfect vehicle due to my own crazy picky self, but nevertheless, credit has to be given where it is due. A++ Plus for Melvin and his exceptional business ethics. If you are relatively close to klippenstein autosales, do not hesitate as I guarantee you will be as pleased as I was.
Mr Melvin was very professional and helpful in purchasing a Honda CRV he had for sale very honest gentleman he make selling and transfer of documents very smooth also help with temporary tag I would recommend this dealer any time.
We had a great experience dealing with Klippenstiens service and sales department when we were in need of an upgrade for our new car. They made it an easy process to trade in our old car and took that burden from us having to deal with it. They have been very accommodating for any of the small fixes that were needed before purchase and can say we are satisfied and comfortably cruising the roads in our new ride. Thank you guys for all the hard work and we will be back for any service needs required!!
I love the shopp very nice
I recently had a truck give out on me and needed to replace with a heavy duty and I came across Klippenstien services and dealt with Melvin the experience I had with them was excellent they went above and beyond to get me up and running I would highly recommend family friends supper honest businesses and people! Keep serving the Lord Jesus Christ!
We're from the Windsor area and kind of "stumbled" on this Ridgetown dealership when shopping for a van. Upon arriving, greeted by a pleasant gentleman who chatted with my wife and I - only to find out later that he was the owner. No pushy, scammy, "my mom drives one of these too" stories - just friendly and answered the millions of questions we had about vans, and got back to us ASAP when he didn't immediately have the answers. Straightforward transaction and really helped us with some at-cost options. We highly recommend this dealership, unlike some real unpleasant past experiences we've had in others (Windsor Hyundai!!).
Went above and beyond to assure I was satisfied, if my car needs any work in the future I will gladly consider bringing it to the team here in town.