Reviews of Chatham Honda (Loan Agency)

Krystal Lastman

I am not with Honda, but this was the only place that was able to help me. They had excellent cx service, and got the job done quickly. Great place

Dan Lebedyk

Been coming here for service for decades. Best Honda service in all of southern Ontario. Very friendly sales and service staff. Many of my acquaintances have purchased new or used cars at this dealership and have been extremely satisfied.

Nicholas Stenton

Quick and painless - knowledgeable staff in a friendly atmosphere. Free coffee and drinks, too!

Herbert Wanger

VERY UNPROFESSIONAL SALES STAFF!!!!!!!

Phillip Rutledge

Convenient place to shop Honda

RoseyandBilly Bourne

We had an emergency on a late Friday afternoon when we drove right in for a repair with no scheduled appointment. Just hoped they could help us. Honda House went above and beyond our expectations to get us back on the road in less than an hour. Excellent Customer Care.

Ashe Ouellette

They're not bad. They did my recall really fast, gave me a ride to work while they did it and dropped my car off aftet. So that was super. But they couldn't help me get my radio out of anti theft mode without bringing it in when the one in Windsor was able to help me over the phone in minutes.

S V

I am not normally a dealership service person but on my latest issue with my Honda Odyssey, i went in for two things (jammed third row 40 split seat & to have my spare key cut & programmed). Not only was these issues taken care of professionally but Brandon (Service advisor) and Dan (Service Technician) took very good care of my vehicle and me. I must say, i was pleasantly surprised that they did not do the usual pitch of up-selling which many dealerships are notoriously known for in the GTA. I guess, as they say, people out in semi urban and rural areas are very nice and friendly. Honda House has definitely earned my respect and future business.

Ryan Walker

Awesome place!

Desiree Root

Where to even start! I've been plagued for the last 7 years, driving an unreliable vehicle, paying through the roof rates. Seemed as if every time I got into the vehicle, something else was breaking. For the last couple weeks, I drove around countless dealerships, looking at each and every single car, SUV & truck on the lot. Nothing seemed to catch my eye or give me that WOW factor. That is, until I went through Honda House's lot. I saw my car and immediately fell in love. This was exactly what I had been looking for. My Civic checked off EVERY box of what I had been longing for, for so long. I chatted in Thursday night at which point they advised me a Sales Rep would reach out to me within the next x amount of hours. This is where the magic happened. Chris reached out to me almost immediately, providing me with all the information. My experience with car sales reps has not been great, they're usually VERY pushy and agressive, doing and saying whatever they feel they need to do or say, in order to make the sale. Not once did Chris make me feel as if the sale of this car was his main objective. He took the time to figure out what it was I was looking for, and let me know about the awesome incentives they were currently offering. Given the COVID Crisis, not being able to meet in person to do the usual thing ( like test drive and paperwork), was an obstacle that he was able to overcome. He was very polite, very informative and made sure that I was getting everything I was looking for. Not only was he able to get me into my dream car, he was also able to bail me out of the remaining term on my Jeep Compass. Thankfully, the government decided to open dealerships on an appointment only basis, which allowed me to take my car for a test drive before making the final decision to purchase. This process started on April 30th, and Chris had me in my new car on May 8th. I've never heard of a turn around being that quick, especially when you're financing. I'm over the moon with the exceptional service I was provided. Chris and Ashley were a DREAM to deal with and made this normally stressful decision a very easy one. I wont need a new vehicle for many years to come now, I finally feel safe making trips to the grocery store and now have the freedom of going wherever I'd like, knowing with certainty that my vehicle is 1000000% reliable and safe. I no longer have to worry about my safety, or my daughters safety. That itself has won me over. If anyone is thinking of purchasing a new vehicle, I HIGHLY recommend Honda House.

Shervin Milani Kia

Great staff

Kim Haddock

Amazing service. A 30 min appointment is ready in 30 minutes, not 2hrs like other dealerships. No extra charges

David DelCiancio

Great sales staff, relaxed atmosphere no pressure sales environment.

cheriss marson

I had the privilege of working with Chris DeGraw to purchase my beautiful 2020 Honda CRV. The entire process was seamless. Prior to working with Honda House I had been in contact with multiple dealerships from the GTA, London and Windsor and am so glad we finally purchased from Honda House. The team was very considerate and polite mannered with effective professional communication. The dealership had a small-town feel and the team was transparent with me and didn’t try to sell me anything that did not meet my needs. My car was meticulously detailed by their service department and the sales manager delivered it to my house ( out of town ). He did a thorough delivery and made sure I was comfortable with the vehicle before he left. I was provided with multiple resources to learn more about my new car and I now feel like part of the family. If you are looking to work with an honest, transparent team who are client focused and extremely patient – Honda House is the place to go!

Derek Bolichowski

Today was my first time at this dealership. I called Friday afternoon, booked service for first thing today (Monday). Dropped off my car at 8AM, service advisor was very friendly. Shuttle driver was great as well. Had my vehicle repaired (AC condenser needed replacing) by lunch time. Shuttle driver came and picked me up on-time and I had my car back in working order. No fuss, no hassle. Great experience, especially during COVID19. Thank you for a great experience.

Lawrene Denkers

Fast and friendly service and great cars! Comfortable and clean waiting area with coffee machine.

Brandon Swance (swancebeetle)

About as good as Honda dealers come.

DJB 123

Had an issue today with another dealership and Chatham was able to help me out within hours of my call for help. I honestly cannot thank them enough for everything they did for me and have definitely made a future customer for a trade in. Again, I cannot thank this place and Shelby especially, for all their help.

Rosebud

Got my Honda Civic from here????????????

Chintan N Patel

I wish there was an option for negative ratings... cannot comment about the SALES department but they have the WORST SERVICE department that can exist on this planet.... Very rude and disrespectful service people... zero knowledge of the car... Just to give you an example in short that i went there with something which i thought is a problem in my car and 3 hours later they tell me that its a normal feature in the car... they billed me just for informing me that its a normal feature in the car, thats how ridiculous these people are... Strongly recommend everyone to not ever take your car over there for service........you'll be highly disappointed...

Stephen Cheng

First time I walked away from a dealership without that feeling that I've been scammed. I live in Toronto and drove the 2.5 hours to avoid that and score a great price based on the experience of family members. Amazing service and frank discussion about the individual cars.

JZ V

Unfriendly staff

Ted Basiak

Great service and helpfull staff.

Marcin

Great service highly recommend!

Samantha Bond

Luu at Honda house was amazing to me. I work in Chatham but live in Windsor and he made the whole process very quick and easy. He found me amazing financing and got me out of a car I hate and into one I love!

Tracey Walker

Took wonderful care of my Mom. Whole team were comfortable to work with. No pressure sales.Great product and a team that gives you peace of mind ...priceless.

Stacey Fraser

Always friendly, and efficient

Joe Delaney

Chris and team were great to deal with. Would recommend.

Dave Blondeel

A great big THANK YOU to John for setting us up with a great deal and a loaner for our short time waiting for our new 2019 civic to come in. Dealing with Chris and Brandon was a pleasure. Great sales team. Loving our new civic what a big difference from the 2014 civic.

Trent Ellis

I know it's always difficult to make decisions to close during difficult times like these. Really impressed how you are taking the lead to protect your employees, clients and community. I look forward to seeing you again soon!

Rachael Smith

Amidst the Covid closures I needed service on my car. Honda house provided service by appointment and had excellent social distancing practices on top of their usual 5 star service.

Macey Dziadura

if it wasn’t for a select few of employees that no longer work there i would’ve been overcharged tremendously without the proper fixes done

Tessa Lynn

Recently found out this is an Axe or Vx employer. Will be taking my business elsewhere.

Christina Reid

Always so friendly, helpful and go the extra mile. Following all protocol.

Patrizia Plante

Recently dealt with Chris love my Honda Passport. Great service appreciated all your help Chris. Thank you

Chad Sherret

Great staff and even better selection and service.

kevin smith

I bought my car in Brantford Honda and it was a lease so when I went to pay it off they were going to charge an extra thousand dollars more than Chatham Honda so I know where I'll be dealing with my next car Thank you Chatham Honda House

Andre L

Great sales and service. Chris in sales is great. Rob and Jeremy from parts and service are very fair, honest, and provide fast quality work. This is definitely the best Honda dealership around and worth a drive. Thanks!

Mike Hay

Fast, efficient, friendly service!

Barb Lauzon

Huge thank you to Chris Degraw for being totally awesome !!! He has been so great to work with as we started a deal involving a new lease and a lease transfer before all the changes from COVID 19, and were finally able to wrap it up this week. Chris was great to deal with and kept in touch through email, text and phone calls … and managed to keep a sense of humor through all the stress !! Much appreciated.

Aggy Nancy

It was awesome!

charlene stoffle

I cannot say enough great things about the team at Honda House. Luu made the process of buying a vehicle smooth and easy. If you need a reliable service contact them today!

Basel El Tawil

I bought 3 cars from there so far and my experience with sales and service was excellent . People were very pleasant and professional .

Cheryl Munro

Great experience at Honda House in Chatham. I had the worse service at the Windsor Honda Dealership yesterday. So bad that I didn't get my oil change done. I called Honda House yesterday and was able to get in for my oil change at 1pm today. I will be bringing my Honda Civic to Chatham's Honda House from now on. I will drive the 55 mins from Windsor because of the great service I had today. I would definitely recommend Honda House to anyone

Erin Jones

I had a tire issue in my 2020 Honda CRV. I showed up at 4:55 without an appointment. They had my tire plugged and I was on my way by 5:20! Great friendly service!

Greg Sparling

Great people to do business with!

Marshall Kidston

Absolutely amazing service , Luu was was especially helpful during the purchase of our new civic ! Keep on doing what your doing guys !

Ron Hilroy

great dealership to work with. Just bought a new Civic. It is was a great experience.

Christopher Walker

Don't know much about there own brand need to train personal better

Rick Stafford

Sean in sales sold me a great Honda Civic .. a lot of new things to figure out but it was a great purchase and everyone was very helpful

Mary Jane Bartlett

Enjoying a fall drive in our new 2019 Honda CRV EX AWD. It's a beautiful vehicle and comfortable ride.

Mike M

Very prompt service

Frank Loewen

Sean Hill and Chris were extremely happy and pleasant, and so very helpful. Best car buying experience I’ve ever had! Just amazing service even now when times are tough.

fuglyestjedi universal

Greatstaff, good service.

Steve Rempel

Absolutely great experience. The level of service was top notch and refreshing to deal with. Thank you to Chris and his team.

Jim Walker

Customer service spot on

Leyte Jim

Greta service

Stanko Bezarevic

very poor service department

jawed qadami

Tim is a great man and all the staff is good

Andrew McKinlay

Just bought a new CR-V. Excellent service from Luu and Steve.

Precision Mobile

Great service

Gary Broidioi

Great as always

Scott Keating

Very welcoming staff

Boujon Little

Shopped out of town...not much help here.

Mrs. Sparling

Always excellent service. Fantastic staff

Judy Ahlstedt

Could not get over the friendliest dealer ship around . Awesome place to buy . If looking for something newer or used Lou is your guy . Just adored his friendly disposition and not pushy at all . Would recommend 100% . Thank you Lou and Honda House .

Atish C

Jennifer Rankin is very unprofessional. When we emailed her for a quote she told us "you know I get paid by commission and not hourly?" Just seemed like a unnecessarily rude way to reply.

Jay Renaud

Great service

Diana Phan

Cannot thank Sean, Chris, and Brandon enough for their help getting my first car! Chris had helped my mom and dad get their own cars and after looking at a few other dealerships, we knew we had to return to Honda House for my own. We are beyond grateful with our purchase, will be sending anyone who asks to them!

Sue Clarke

Excellent,fast service..ladies at the counter were great...can't say enough good things about Honda House...