Here you have all the reviews of people who are consuming the services of Kingston Mortgage Solutions (Loan Agency) around Bancroft area (Canada).
Right now this business receives a score of 5 stars over 5 and this score has been based on 127 reviews.
You must have seen that it reaches an opinions average is excellent, actuality, it reaches the highest rating it can earn., and it is based on a very large number of reviews, so we can say that the score is quite faithful. If there are many people who bothered to rate when they are satisfied, it works.
As you know, we do not usually stop to give opinions when they are correct and we usually do it only if we've had a problem or issue...
This Loan Agency is included in the category of Mortgage broker.
It was wonderful to work with both Janet and Lindsay! Even on short notice, their team was able to secure a fantastic mortgage rate for us. Being first time home buyers, they would the process as easy as possible on us. Definitely recommend, we had a great experience overall!
I would 100% suggest Jeff Stafford and his staff to everyone I know! Crystal was there to help us while Jeff was out of the office, and they both kept us in the loop every day. Jeff is a great guy, and willingly suggests the best thing for his clients, even if it means him doing extra work, which meant the world to my wife and I. We will always recommend his services, and there is no question as to why Kingston Mortgage Solutions is number 1! Thanks!
I've had the privilege of working with Janet and team for 3 mortgages and multiple renewals. The whole team is friendly, knowledgeable, and they provide excellent advice. They make the experience of buying a house seamless and much less stressful. They're a fantastic team and you can't go wrong working with any of them!
Just wanted to send a HUGE Thanks to Fred Cooke at Kingston Morgage Solutions. Our situation was quite complex, as we are currently undergoing extensive renovations, while transfering home ownership into our names, however, Fred was there from start to finish to answer any questions we had, and to guide us into the best deal, and rates available for us. He also had an amazing list of referrals for pretty much anything you could think of. This proved to be especially helpful with choosing our lawyer. He was very honest and upfront about the extra little details, and always made time to see us. He went above and beyond for our family right before the holiday season, and was able to save us thousands in fees with his quick action and dedication. Would definitely recommend a million times over! Thanks, Fred! Michelle & Paul
We used Jeff at Mortgage Solutions to help with financing the purchase of our home. He walked us through the process, providing us with a checklist of documents, etc. we would need to provide him. He immediately got to work for us, and had things ready so that we could start looking for a home and be ready to make an offer quickly. He worked to secure us the best rate possible. He responded to our calls and emails quickly and answered our questions thoroughly. Jeff also worked directly with our Realtor (with our permission) to make things move faster at closing. We would not hesitate to recommend Jeff to anyone and will definitely be working with him again when we renew.
Very helpful in gathering numbers to have an idea of what price of house we could afford before a pre-approval. Janet and Renae were both excellent and friendly throughout the interaction.
Janet and Renae have helped us a few times. Janet's positive and energetic approach makes what I find a very daunting experience feel much easier. I am always confident that she has found the best mortgage solution for us. She has also gone above and beyond for us, as once I was actually out of province with only my cell phone when I needed to sign documents. She recommended an app that would allow me to scan and return the signed documents--what could have been very complicated and difficult was suddenly very easy. I have recommended her to friends and they, too, have been very satisfied with the advice and service they received.
Anita is the best mortgage broker a person can ever receive. She is the best there was and the best anyone could ever receive. She cares and she listens and she works hard to get great results. I am impressed with her and would recommend her services to everyone.
We have just moved into our new home and we have Jeff Stafford to thank for a huge part of that. The process for us was not the easiest - we purchased a duplex, the City was on strike so closing date was up in the air, and we were looking to do renos right when we moved in. Jeff was extremely supportive throughout the entire process. He responded almost immediately in answering questions and relieving our concerns, he was available on a moments notice when the City resumed work and we were able to proceed with closing, he contacted us when he was on vacation to address some questions that had come up. This was my first time purchasing a home and there are so many "unknowns"; far more than you expect. Jeff was happy to keep us informed throughout the process, and made it as stress-free as possible. We would recommend Jeff to anyone looking at buying at home. Thanks again!
Experienced and professional experts! Made the whole process very smooth and easy! Provided us with great advice too! Check them out before you go to your bank!
Above and Beyond........ Janet and Renae are amazing. When my bank turned me down after being a customer for 40 years without a single default, Janet and Renae jumped in. I had a weird situation, I had not worked in a year due to a motorcycle accident and was on accidents benefits. Bank told me I would never get a mortgage......... Well Thanks to a amazing team at Kingston Mortgage Solutions I now have a new home at a price I can afford.
There are not enough stars here for Janet and Renae! My husband and I have been clients for over 15 years and deal constantly with them for multiple mortgages and properties. I used to shop around for each mortgage but my life became so easy when we were referred to Janet. I believe we have now done approx. 13 or more mortgages in total with her and I never shop around because I know she looks after our interests and gets us the best possible rate (unlike banks who have their interests first so you can't trust if their recommendation is because that is the most profitable for them!). She has never ever let us down and has always put the mortgage together - and we don't make this easy for her - this is often in very challenging circumstances and timelines but she always finds a way! Do yourself a favour and deal with Janet and Renae at Kingston Mortgage Solutions! Getting the best mortgage will never be made easier! Yolanda Thompson, Kingston, ON
I just completed on a house deal with Janet MacDonald as my mortgage adviser. Rarely have i dealt with someone as professional, competent and willing to explain the ins and outs of of the process as Janet. Direct dealing with banks insurers and realtors was seamless, the deal went though in quick time, and with the minimal amount of fuss or bother. negotiating the housing market can be a bit of a minefield but KMS/janet took all the major stresses out of the process, their help was was completely invaluable, and i was thoroughly impressed with their accessibility, efficiency and professionalism. so thank you. matt
Jeff has helped me acquire two mortgages. As a self employed person with a tricky income situation that has lenders shaky on issuing financing, Jeff was still able to find me good deals that closed. Shout out to Crystal as well for helping on house #2. This is the team you want to choose if you want a hard working, highly effective, professional people that are fun to work with. Highly recommend for personal home or investment property financing needs.
Great service. Very professional and knowledgable. Will greatly recommend for anyone looking for a mortgage.
Great service!! Speedy response times and did everything they could to get me the mortgage I wanted. I highly recommend Kingston Mortgage Solutions to anyone in the area looking for a new mortgage, or a renewal.
Janet’s team is amazing. They helped us get the best mortgage rate exceptionally fast. This was our first home so it was a new experience for both of us but they made it so easy. They even answer the millions of questions I had and we’re so quick to do so! Thank you so much!
I would never hesitate referring anyone to Kingston Mortgage Solutions. They are passionate and caring and on top of the mortgage rules and rates. Jeff Stafford and Janet MacDonald set the bar high and built a dynamic team. Proud to know them.
Kim Cormier has been a great resource for me and my family as we navigate our real estate adventures - definitely recommend this team!
My husband and I had an incredible experience with Janet at Kingston Mortgage Solutions. We came to her as first time home buyers and easily could have felt overwhelmed with the process. Janet walked us through every single step, ensuring that we were comfortable and confident with every piece of information. We were able to secure a mortgage with an amazing interest rate and the whole process was very positive! I would recommend Janet (and Renae) to anyone!!
Janet MacDonald and her team are our Go To Mortgage group! They consistently get our buyers the financing they need, and in record timing! Always on the ball and keeps us informed. As a Real Estate Team, we highly recommend them to our clients!
Janet, Lindsay and Renae were all so very helpful with my mortgage renewal. This was my first time renewing and they made it so easy and smooth. They also helped me refinance so I could pay down some other debt. Would definitely recommend them to anyone on the hunt for a house, looking to renew a mortgage or looking to refinance. Thanks ladies!
I reached out to Janet and her team early in my process of buying my first home. Janet (and the team) helped me navigate, the sometimes confusing waters ,of home buying and really helped me feel like I had a supportive group of people to turn to when I had any question - no matter how ridiculous or repetitive I was with my ask. The team at Kingston Mortgage Solutions helped me not only buy my first home, but got me rates that left my friends and family shocked, impressed and jealous. Thank you to Janet and her team for helping me get into my first home. While it may have seen small to you, your impact was greater than you'll ever know. Thank you.
Janet and her Team were amazing and went above and beyond to be there, answer all my questions and find so many options for me to re-enter the housing market and get my family settled. I strongly recommend them for any questions and your mortgage solution.
Spoke with Janet and told her about the mortgage I needed. She suggested I fill out the online application. By the time I got in the next day she already had things started and it did not take long to get a mortgage in place to meet my needs and with a modest interest rate to boot. Way better than what the bank offered me. Definitely would recommend Janet to anyone. Even Mom...she went through Janet as well and had the same success. :)
Highly recommended professionals who took all the time to explain all the details for someone like me who didnt understand much in this domain and made me feel at ease to take the right decision. Follow up with me even after closing the deal. Janet has a great knowledge and reach to give you the best deal. Almost all my friends were impressed by the deal I got thought her. Thanks!
Many thanks to Janet, Renae, and team for supporting us through our first home purchase! Your regular communication, easy-to-follow checklists, and clear explanations were so reassuring. I would recommend your expertise and service to anyone.
We used Kingston Mortgage Solutions and had a fantastic experience. It was my first time buying a home. They made it very easy to understand, and were very friendly and were so accommodating with ALL the questions I had as a first time home buyer. If I am ever looking for another home, this Jeff and his team will be my first call. Thanks for making this a special time for me and my family.
I highly recommend using Janet and her team at Kingston Mortgage Solutions. We have used their services twice and had nothing short of a great experience both times. They will provide you with the best mortgage that suits your needs! Accomplishing this in a very timely and professional manner!
We contacted Janet MacDonald in June for a mortgage (new house purchase). We had only ever dealt with banks for mortgages. Janet was so helpful and quicker than the banks as we were having to deal with a large influx of new home purchases in our area. Janet was much more personal and helpful than the banks and even obtained us a military discount (we had no idea about these discounts). We would definitely recommend her services! Thank you Janet, Rob and Lorinda Sherman
I cannot recommend Kingston Mortgage solutions enough. Working with Janet MacDonals we were able to complete a fast and efficient private transaction on our dream home on Wolfe Island. She is a problem solver and worked tirelessly to get the deal done. Top Marks!
I Highly recommend Jeff and his team. I've made two purchases through Kingston Mortgage Solutions and would not hesitate for a moment to come to them again in the future.
The staff at Kingston Mortgage Solutions helped us finance a rental property and were able to secure an excellent rate for us. Our questions have always been answered in a timely manner and we have been very happy with how they have serviced our file over the course of the mortgage term. Thanks!
Janet was simply amazing! Thank you so much for everything!
The team at Kingston Mortgage Solutions provided me with excellent service. I was anxious about the process of buying a new home and they made the experience feel easy, relaxing and enjoyable! I really appreciate the time they spent to ensure I got the best rates, to explain each step along the way, and to provide me with a quality experience that made me feel like I was buying a "home" and not just a "house". I would highly recommend them for your next home purchase!
This was my first time purchasing my own home and Janet made it very easy to get set up with my first mortgage. Not knowing what to expect, the process was very simple and quick. I am very pleased!
We were first time home buyers and needed as much assistance as we could get. Janet at Kingston Mortgage Solutions was recommended to us. She was professional, friendly, and very approachable. We felt comfortable asking her anything. I would highly recommend Kingston Mortgage Solution!!
We dealt with Ric, and we are incredibly happy in our new home. He helped us purchase our first home, and advised us through the entire process over the last two years. He was very diligent in explaining the things we would run into, and worked his hardest to get us the very best rate available. I would recommend Ric and his team to anyone looking at their mortgage needs.
From Kingston to Oromocto to Ottawa and back to Kingston! Renae is the best! Can’t see our family going anywhere else for our mortgage solutions. Thanks for always being there.
We had a few challenges along the way with our new mortgage. Janet was both patient and diligent in helping us sort through them in time for our house sale closing.
This is the second time I've used Janet for my mortgage needs. Both times she has gone above and beyond the call of duty. She is ways available to answer your questions. If I could rate more than 5 stars I would!
Thanks to Kingston Mortgage Solutions we were able to purchase our home at a rate LOWER than our own bank could offer us. Our experience was comfortable and confident. We recommend Kingston Mortgage Solutions to anyone looking for superior customer service and the best rate available!
Renae Gilchrist was extremely helpful and took the time to explain everything to this first time home buyer. I am very happy with my experience and wouldn't hesitate to recommend Renae or anyone on the team.
We found Janet helpful and prompt, helping us to arrange a suitable mortgage at short notice, including taking account of my status as a newcomer to Canada.
I honestly cannot say enough about how wonderful our experience with Kingston Mortgage Solutions has been, on multiple occasions. But this recent experience, with all the difficulties in the World today, was exceptional. We wanted to re-fi and consolidate our loans. I spoke with Janet MacDonald, our broker, who as usual provided me many great options and a ton of information related to what we were asking. After initial discussions, Janet's co-broker Renae O'Brien took over. Janet is great and I highly recommend dealing with her if you can. In this case, it was Renae we dealt with most on this file. Renae is one of the kindest, most professional, and well informed people I have worked with in any capacity. She is a very intelligent, genuine, and professional person and it was a great pleasure to conduct a transaction this large with her and her group, who genuinely care and look out for their client's best. I outlined our family situation, what we were looking to do, and why, and she guided us through each step with care and patience, and ultimately got us a better re-finance than we could've expected. I am one who likes to know all details, to the point of annoyance haha. Renae never hesitated to respond or call me if I had a question, no matter how simple or often, and continually updated me on the file and explained complex and nuanced financial matters in a simple and straightforward manner. I really appreciate this attention to detail and continual support as it reinforces that Renae and her colleagues truly care about their clients and not just their business. Everything has worked out better than we'd hoped, and I cannot stress enough how instrumental Renae's knowledge and professionalism were in enabling us to get a great rate and some peace of mind. Thank you Janet, Renae, and the team at Kingston Mortgage Solutions. A truly great experience, with truly great people. Justin Smith
Jeff and Crystal were extremely helpful and found a solution to the many issues that arose when we bought our (first) house in Canada. They are reliable and really care about what they do. Strongly recommended.
Ric Nicholls was amazing to work with when getting a mortgage on my new home! He is very accommodating and explains everything thoroughly so you understand what you are signing. Highly recommend!
I had the pleasure of being able to work with Kingston Mortgage Solutions - specifically Lindsay MacDonald - while purchasing my first home. From the moment we first contacted Lindsay, she was courteous, responsive, and informative. Lindsay provided us with a ton of information for first time home buyers, and not only that, she took time to explain things to us rather than just sending us the paperwork. Lindsay was always able and available to answer any questions we had in a timely manner, no matter if it was during the day, in the evening, or on the weekend. It was so nice knowing if we needed anything, (questions, numbers run, etc.) she was just a quick text or phone call away. Lindsay was so enjoyable to work with and made us feel like we could ask her anything at anytime without having to worry about bothering her. Before our closing date, Lindsay continued to check the rates to get us the best possible rate. Even after closing, Lindsay reached out to us to thank us for our business and let us know that if we needed anything, she would be happy to help. I would definitely recommend Kingston Mortgage Solutions and I highly recommend working with Lindsay MacDonald. Thank you Lindsay for making our first time home buying process go smoothly and thank you so much for helping us to purchase our perfect new home.
Exceptional and timely mortgage professionals - Janet has secured several of my mortgages. Always quick to respond, and operates in your best interest. I would recommend her services for everyone, both simple and complex applications.
We contacted Janet in November to assess our mortgage as we thought we might find a better rate of interest than we had at the time. Janet searched the market and advised us to re-negotiate. She spent time thoroughly explaining the option she felt was the best fit for us and why. Janet referred our file on to the appropriate lending institution where we completed the documentation quickly and easily. Janet has helped me many times to obtain the best possible mortgage terms. She goes out of her way to make the process as easy as possible for her client. I would definitely go back to Janet when my mortgage is up for renewal. I recommend her wholeheartedly.
We worked with Lindsay MacDonald at Kingston Mortgage Solutions to secure the mortgage for our first home. She was very helpful and ensured that we understood each step of the process. Thank you, and stay safe. -M & D
Talk to Jeff stafford he's amazing. Great prices ans service
Jeff's expertise, patience and professionalism are second to none!
This month Janet helped my client qualify for two mortgages. What a great way to start the new year! As a real estate agent, and investor myself, I would recommend Janet to anyone looking for a mortgage. She is smart, professional and very hardworking. I look forward to many more years working with Janet. --Shawn Leclaire, REALTOR with Royal LePage and owner of NomadHomes Property Management.
If you are like most people and you find the whole house purchase and mortgage process a bit nerve racking, then let me suggest you visit Kingston Mortgage Solutions. Jeff and Crystal make you feel comfortable and there is no pressure. "Solutions" is a good word to describe what they do. I was able to purchase the home my family needed and every detail was taken care of. Thanks Jeff and Crystal! Kerry and Faith Woodland
We have used Janet twice now for the mortgage on our home. The process is quick and painless and the rates offered have been well below what our traditional bank has offered. I would highly recommend if you need to renew or obtain a mortgage you give Janet at Kingston Mortgage Solutions a call.
Janet and Renae have been helping me with negotiating my mortgages and renewals for nearly 20 years. They're the best: they always take the time to meet with me in person; they walk me through all the ins and outs of the mortgage details; they answer all of my questions and re-explain everything I don't understand the first time through. They are so kind and respectful, while always being professional. It makes a world of difference when you know the people you are working with truly care and take the time to show it. Thank you Janet, Renae, and team.
When we switched cities and purchased our home in Hamilton, it was nice to have the familiarity of Jeff and his team looking after the mortgage. They handled everything so it was one less thing for us to worry about—which was huge. Not only did they find us a low rate, but also very reasonable terms if we needed to move before the period us up.
My wife and I truly enjoyed the time and effort Jeff Stafford and the staff at Kingston Mortgage Solutions, provided us as we purchased our first home. Once everything was decided and we made an offer, our turnaround needed to be quick. Jeff and the team made things happen on time and seamlessly! We cannot recommend them enough!
I've had the great opportunity, to take on yet another home purchased with the help of Crystal Dufresne and Jeff Stafford. These guys rock. Jeff has magic rabbits in his hat, and Crystal rocks all the way. She is on the phone all the time with me, just confirming and fixing problems with the lenders, before they happen. Well worth a visit and a consultation. Get in there to make professional and quality business relationship work with these guys. Pay your self first and get some quotes. You won't be disappointed. Thanks for the great work!
We worked with Kim Cormier and could not be more happy with the service! Not only did Kim get us a good rate but she was so personable and caring. My husband and I were first time home buyers and were very anxious about the process, but Kim helped every way she could. Even when her job was done she would still check in on us for how the closing day went and the move. So happy with our experience and would recommend her to anyone!
Janet is simply amazing. She made the whole getting a mortgage experience very Zen. She is very professional and knowledgeable.
I can't tell you how much we appreciated Meranda Locke's help during the onset of the COVID pandemic. At a time of uncertainty, she went above and beyond to help us with our mortgage. Thanks so much Meranda!
Janet and Lindsay made my first home buying experience so positive and as stress-free as possible. They were always available to answer my many questions and to go over all of the terms and conditions of my mortgage. I always felt that they were really paying attention to the things I was looking for and that they also asked lots of questions to make sure that they were providing exactly what I needed to get me the best possible mortgage. I can't recommend them enough!
The team at Kingston Mortgage helped us with the purchase of our home on Varty Lake, and team was always responsive and knowledgeable, great to work with! I say team twice because we were originally referred to Janet through our realtor Paulanne Peters, but every step of the way we had the support of the entire team at Kingston Mortgage. I would recommend them to anyone looking for a home in the area.
Janet, Renae and their team have helped us with all 5 of our mortgages over the years - I would not consider going anywhere else. They are simply fantastic. They always go above and beyond - if you are looking for mortgage assistance do yourself a favour and contact Janet.
I was a first time home buyer and with the help of Kingston Mortage Solutions, it was an amazing experience. Not only did they get me a crazy good Mortage rate, the service was friendly, fast and extremely professional! They completely remove the headache of trying to get a Mortage and were willing to take the time to explain each step to me. I couldn’t have asked for a better broker and you would be crazy to not use them for all your Mortage needs!!
This is the second time we have gone to Jeff for our mortgage renewal. We have been treated professionally both times and have received top notch service from Jeff and Crystal. The rate was also much better than any we could have gotten at our bank so, that is an added bonus. Thanks Jeff and Crystal, we will be back.
Great company, super friendly and helpful staff. Janet was able to help me find the best mortgage terms that suited my needs and was really quick to process my application. I would definitely recommend going to them!
We were incredibly pleased with our rate and the amazing service we received.
I was help by Janet and Lindsay and I received a good honest service with support in all aspects surrounding the purchase of my house. Thank you team!
Janet and her team are so professional and efficient. Very solid knowledge of the business and taking care of all of our questions and concerns. Always responded quickly. Haven't seen such dedicated and hard-working people for a while. Really appreciate their service.
I have worked with Janet on two occasions in the past two years. The first one was in purchasing an investment property and the second was in refinancing my loans and mortgages. Janet is extremely knowledgable and has an excellent working relationship with the financial institutions. She was able to educate me on my options and come up with the best solutions for my financial outlook for the present and with a view to the future. This is as a direct result of her intimate knowledge of the business and the changing rules and regulations. I would, without hesitation, recommend Kingston Mortgage Solutions when you are interested in financing your investment and home purchases. They have made a very big difference in my financial outlook as a result of the ideas that were put into action.
Absolutely would recommend to friends and family. Janet and her team helped me get an excellent rate and worked hard for me and explained the maths of the process in terms anyone can understand.
This was our third time using Janet, and our third time being thrilled with the results. We would use her services again in a heartbeat.
Renae and Janet were so helpful and timely in service. Highly recommend!!
Janet and her team were fantastic!! always answering my repeated questions and always keeping me up to date on what was happening with our mortgage. The professionalism was refreshing. Me and my partner would recommend Janet and her team for any of your mortgage needs!!
Janet is just simply awesome. I'll be returning to her for all future lending needs. She was the most helpful and knowledgeable person in the financial industry I have ever spoken with. She will revolutionize your mortgage experience.
Without a doubt the most professional and personal service services we obtained in the Kingston area. We were walked through a variety of solutions and opportunities to find by far the best financial solutions for our mortgage needs. Jeff far surpassed our expectations. I would HIGHLY recommend this business for all mortgage needs.
My mortgage was obtained for a low interest rate. It was secured on my behalf during a time when I was starting a new job under the 3 month probation period, which, generally, falls outside the bank's criteria for mortgage approval. This company was very professional and helpful, and I would highly recommend it.
I have been working with Janet and the Kingston Mortgage Solutions team for close to 10 years. I have bought, sold, refinanced, purchased rental properties. The support and guidance they have provided is second to none.
A couple of my coworkers recommended Janet MacDonald to me and I can see why. As a first-time home buyer, Janet MacDonald was there every step of the way. She was very responsive to all emails and phone calls, and worked around the clock to resolve any issues. I highly recommend her! Thank you Janet for all of your help and hard work through this difficult time. It was an absolute pleasure to work with you.
We have dealt with Janet and her team for over 10 years, always receiving exceptional service. They have continuously provided expert advice and counsel on the numerous mortgages we've had during our several moves (I think this is #5, but I'm starting to lose count!). While their professionalism is unmatched, it is the personal touch that is also greatly appreciated. Our many queries and issues were resolved with clear, concise and patient responses. Thank you once again! Curt & Sue
Profound thanks to Janet, Jeff, Lyndon & Renae for all the hard work it took to find a solution to my very challenging situation, and being so great to work with. Highly recommended!
Kim Cormier was my mortgage agent of choice for the purchase of my current home as well as my previous home. Kim is efficient, personable and she goes above & beyond. She helped simplify the buying process by taking on the task of communicating not only with our mortgage company, but also with the home appraisal company and the real estate agents on our behalf. So grateful! ⭐⭐⭐⭐⭐
We arrived in Canada a year ago, and started working towards buying a house in November. Janet MacDonald was recommended by our realtor, Lorna Willis. From the beginning, Janet was a pleasure to work with - very understanding of the particular problems facing newcomers to Canada, and very solutions oriented. This was essential, as the way that finance and real estate is handled in the country we had previously been living was, and is, very different. We highly recommend her to anyone buying a property in Kingston in need of a mortgage broker.
We worked with Janet at Mortgage Solutions, and our experience was excellent—all of our interactions were quick, smooth, efficient and friendly. Highly recommended.
I would never hesitate referring anyone to Kingston Mortgage Solutions. They are passionate and caring and on top of the mortgage rules and rates. Jeff Stafford and Janet MacDonald set the bar high and built a dynamic team. Proud to know them.
We were extremely pleased with the service at Kingston Mortgage Solutions. We were referred to Janet by our real estate agent, and she was incredibly helpful, working closely with us to secure a mortgage with a great rate. I would highly recommend them to anyone - particularly first time home-buyers who may not be familiar with the process and would benefit from their patient, friendly approach.
Ric went above and beyond to help us get into our first home, he was always available to answer questions and was quick to call to provide reassurance when he could tell I was stressing! I will always return and recommend to everyone I know
Thank you Janice and Lindsay for making the experience so easy for us . Thanks for the quick responses and being able to get us a great rate and helping us buy our dream home ! The office was so kind and made the whole process stress-free. We appreciate it . Looking forward to working with you again some day!
We were referred to Fred Cooke from our realtor as we were relocating to Kingston 8 years ago from Out of province. Fred helped us secure our mortgage in Kingston. He is knowledgeable, creative, friendly, honest, and efficient. He was always available to answer questions and stays in touch throughout the year to share trends and tips. We have since worked with Fred on other purchases within the Kingston area and he continues to have his clients best interest at heart and find solutions to assist with every situation. He’s always helped us secure the best rates! We’ve referred Fred to friends and won’t hesitate to continue to do so. We highly recommend Fred at Kingston Mortgage Solutions.
Very straightforward and professional service. I did my initial mortgage through Jeff Stafford and renewed with him five years afterwards. Both experiences were very smooth and no surprises. Anytime I had a question I would contact the office and either Jeff or another staff member were able to clarify any concerns. I encourage anyone looking for a mortgage to contact them as he is quite familiar with the lending companies and will be able to get you a better deal than the banks or competitors.
Janet and her team were awesome when it came to finding options and securing a mortgage. Janet offers excellent advice and is clearly very knowledgeable when it comes to this industry. Lindsay was extremely responsive as well. I highly recommend this team of professionals to any homebuyer.
Janet and her team were very helpful and professional. We would not hesitate to recommend them or work with them again in the future.Thanks
A wonderful experience, everyone was so helpful. Janet and Renae appeared to be very motivated to create the best situation for our needs. Thank you!!
Janet and Renae were great to deal with, and very attentive to our situation that required a quick closing!
Janet and Renae were wonderful to work with I've gotten multiple mortgages with their assistance. They listen well and educate you step by step making the process seamless and easy. I would highly recommend their services!
I have worked with Janet and Renae on two purchases and a refinance. Always a great experience, all options clearly explained and quick and professional responses. I look forward to working with her again.
Janet and her staff were awesome! Professional, approachable and extremely knowledgeable. Highly recommended - we will be using her again when our mortgage comes due.
Janet and her team are absolutely fantastic with getting you the best rates. They work quickly and efficiently and respond to your questions and inquiries promptly. Highly recommend them!
Janet, Lindsay and Renae have helped me with my mortgage twice and will continue to be my go-to team for any of my mortgage needs. As a single mom with little experience/knowledge in the financial world, they have been a blessing. They are quick to reassure and calm my nerves. I am positive they have my best interest at heart and I trust them completely.
There are not enough good things that I can say about Janet and her team. They were fantastic throughout our first time home buyers experience. They were always responsive, even to questions late at night, which is incredibly helpful to those who work all day. Also, they found us several incredible rates that I never thought possible with our credit rating. If you are looking for a mortgage solution, I HIGHLY recommend sticking with Janet!
Janet and Renae are the dream team! I have had the pleasure of working with them twice and they make the mortgage process seamless and stress free. See you at renewal time!
It was an absolute pleasure working with Janet and her team. She was extremely knowledgeable, and was able to help us obtian a mortgage, despite us having a few hurdles that might not have made it possible. She also secured us an amazing rate, that was very competitive, compared to a rate we would have gotten had we used the bank. She always responded promptly to our correspondences, and was even able to help us expedite our approval, when we were able to secure an earlier close. We would highly recommend Janet and her team if you are in the market for a Mortgage Broker. You won't be disappointed!
Great to work with both Janet MacDonald and Renae Gilchrist. Janet helped with the purchase of my first house 6 years previous and was able to help me with a renewal this fall. The both of them were amazing and wouldn't hesitate to recommended to anyone in the market.
We have been with Janet MacDonald and her team for over 5 years, first in brokering a mortgage for us and most recently for renewal, then refinancing. Janet and Renae always have swift responses to any query, and guide us through the maze of details in a calm and professional manner. I would highly recommend that you contact Janet for any of your mortgage needs. You will be amazed how easy this makes a stressful time!
Lindsay Macdonald was such a great help to us when purchasing our first home. Lindsay was very responsive to the 100 questions we had and found us our best possible rate. Lindsay also helped us with setting up bank & lawyer appointments. It was great !
I've had the pleasure of working with Janet and Renee who always went above and beyond for my family and I. Everyone who I have recommended always has the same experience as I.. Janet is incredible to work with!
Referred to me by a friend, Janet at Kingston Mortgage Professionals was extremely helpful, especially for a first time home buyer. She made sure I understood everything about the process of buying a home and applying for a mortgage. I asked a lot of questions and she was always available to answer them right away (even after hours!). When I ran into road blocks, Janet always had a solution or a suggestion. Not to mention, she found me a great rate! Janet is very professional, yet makes you feel very comfortable and at ease. Thanks for your help!
Janet and her team were excellent in navigating our path to building and financing our new home. Despite COVID and the obstacles Janet and her team were always quick to respond and get us the answers we needed. Their patience’s and knowledge instilled trust and they were so professional and courteous to our sometimes repetitive questions! Our young family of 6 really appreciated having Janet and Kingston Mortgage Solutions on our side! Thank you so much!
I had my first business with Fred, but I am sure this will not be the last one. I really liked his performance to find a mortgage for me, which many other brokers even did not try because of my residency status. He has done his job very wellawell he had promised me. I am really happy to work with him. Thank you Fred.
As an entrepreneur, getting a mortgage was not a simple task. Fred Cooke took the time to review my file and familiarize himself with the details to ensure I got the mortgage approved. He even made amendments to it after discussing future goals so I would be in the best situation possible. Highly recommend him and Kingston Mortgage Solutions!
Back in 2016 I had a mortgage coming up for renewal and unhappy with the service being received by the competition I stumbled across Crystal Dufresne and her team. Crystal had not only promptly answered all my questions, but she also offered advice and support on moving forward with my goal of building a mini real estate empire. Fast forward to the ending of 2019 and I am a proud home owner and landlord of three properties with my most recent purchased acquired earlier this month! Crystal has made all the magic happen and I look forward to continuing to do business with her and her team for the foreseeable future. Thanks Crystal + Team!
Janet and her team go above and beyond to suit your needs and make sure that they do everything in their power to find the right lender for your situation. I’ve been working with Janet for over 10 years through different deals and will continue to do so in the years to come. I’ve sent family members and close friends to her when they were purchasing their first homes and she had always made their experience as smooth as possible!
We were very pleased with working with Crystal for our recent mortgage refinance process. Everything went smoothly beginning to end! We felt prepared with the right information, and especially the right rate, at the right time. Thanks so much!
We renewed in the fall of 2016 and had a fantastic experience. Jeff and the team at Mortgage Solutions so out of their way to help you. We are using them for our next purchase this spring! Couldn't be Happier!
Janet and her team have helped us with three mortgages now and considering this won't be our last move we wouldn't hesitate to ask for their assistance again. We love that she can work anywhere in Canada and has always found us a lender that suited our financial situation. Janet's team has always been professional, personable, and efficient. Their knowledge and expertise has saved us many headaches. Thank you ladies for your service and all your hard work!
This is the second time we've had the pleasure of working with Fred Cooke & it is the second time we are incredibly pleased with the wonderful service we received. So very attentive to our needs & questions. Going over all possible plans of action (refinance/buy/sell/etc) & helping us to understand & choose the best mortgage plan for us. He's always been more than happy to help & go the extra mile for us, making himself available when the lenders/lawyers/agents/etc were dragging a little or even when we had a simple question or concern that wasn't his responsibility to address. Very caring & helping in relieving our worries. We couldn't recommend anyone more - Fred is the best broker around! We are loyal customers & wouldn't want anyone else.
Janet and Renae were fantastic. I bought my first house last year and Janet put me in touch with a wonderful realtor, scheduled meetings when I needed them (or when needed) and made all the time in the world for me. She explained things very clearly and was extremely knowledgable. Renae was awesome to respond quickly and corresponded very effectively with Janet. Smooth sailing from my experience and would recommend this duo in a heart beat. Seriously.
We had an excellent experience dealing with Jeff Stafford. He got us approved on 2 mortgages in under a week (we were refinancing an existing home and purchasing a new one) with rates that we would not able to get dealing with a bank directly. Not only was he efficient and professional, his after sales service was also top notch. We had a glitch in the financing on closing day where a bank delay resulted in additional legal fees, Jeff stepped in and advocated for us to get the fees reimbursed by the bank. I was very impressed with his service from beginning to end and would certainly recommend him to family and friends.
I had an excellent experience with Kingston Mortgage Solutions. We received a very agreeable rate and were always addressed with timeliness from Janet and Renee. This will be my primary business for referral to family and friends who require mortgaging.
I had the pleasure of working with Janet and Lindsay to remortgage my home after a separation. I wasn’t sure how smooth things would go as it included a buyout, but it was better than I ever could have imagined! There were absolutely zero issues and everything went smooth. Janet and Lindsay get back to you quickly and make you feel at ease. They helped me understand the process start to finish and I highly recommend them to anyone!!! 10/10!
A big shout out to Renae from Mortage Solutions for helping us find the BEST rate possible. My fiancé and I didn't even know we were in the position to buy a house but Renae sat down with us as first time home buyers and helped show us that it was possible! Renae took the time to answer all the questions we had, whenever we had them! I couldn't recommend a better person or company to help get a mortgage!
We have used Janet several times and she has always provided wonderful, timely service. We will use her again when it is time to renew our mortgage and I would highly recommend her to others.
Janet and Renae have been absolutely incredible to work with. Janet is extremely knowledgeable and professional. My husband and I both knew we were in the best of hands from our very first meeting with her. We highly recommend Janet and her team for any mortgage needs you may have.
I was in the middle of a separation when I called Jeff and Crystal to help me with a buyout. Their compassion, expertise and efficiency were especially reassuring during a difficult time. I highly recommend them to everyone I know. You won't find any team more hard working than this one. They have my gratitude and my loyalty as well.
Janet and her team are amazing. I would not deal with anyone else for a mortgage. I had a terrible experience when my bank made a huge error on my mortgage and was giving me a really hard time. Janet had gotten me this mortgage. She stepped in and went above and beyond to help me solve the problem. I highly recommend her for any of your financial needs. Give her a call! 5 stars+!
Renae has been great at getting deals done for me at lowe rates when the bank said it was complicated. Highly recommend!
Janet, Lindsay and team were excellent to deal with. They're very knowledgable about their products and customer service is best in class - Highly recommend them.
Kim Cormier was our first mortgage broker and we don’t think anyone else could compare. Kim was super helpful explaining the process of getting a mortgage with a new house, she was open to explain any questions and she was reliable when we needed her. We will be recommending her to friends and family.
We've used Janet now for three different mortgages. She got us an excellent rate each time and has always been very friendly, knowledgeable and professional. Highly recommend!
We have been using Janet for a few years and she never disappoints. Her and Renae go above and beyond every single time. They are very knowledgeable and take the time to listen and answer all my questions. They work hard to get you the best deal possible! Would HIGHLY recommend this team to anyone :)
My husband and I were first time home buyers last fall and Janet at mortgage solutions was amazing in helping us get all the information we needed and walk us through the entire home buying process right from pre-approval to move in day! Always available and super helpful!
Jeff Stafford and Crystal Dufresne have helped me with a couple of mortgage renewals, each time going out of their way to ensure i get the best rate possible. They are always available to answer questions and get back to me promptly. They have repeatedly gone above and beyond to make sure i understand all details, and that i am comfortable with the decisions I've made. I will continue to use them for all my mortgage needs!
I went to the team here at Kingston Mortgage Solutions when purchasing my first investment property. Their knowledge and expertise made getting approved and the right rates super easy. I can't wait to use them for my second and third properties.
Lindsay of Kingston Mortgage Solutions did an absolutely amazing job. She was available when we needed her and provided us with clear and concise advice and support. She provided us with the best rate available and ensured we were well informed throughout the entire process. Highly recommend!
I have been fortunate to with with Kim C for our last 3 mortgages. As two people who are self employed, mortgages aren't always easy or straight forward and Kim showed us patience, determination, and compassion at every step. She talked us through each part of the process and she worked to ensure we had the best deal to suit our needs. I will always happily recommend Kim to anyone looking for mortgage advice.
Janet and Renae have taken care of our needs for our first mortgage and renewal with great professionalism. Great to have someone to find good rates and take care of all the details!
Thank you Fred for all your hard work, patience and understanding through this stressful time for us! You worked hard to get us a great rate in such a short time. You were very understanding and responsive to our questions and worries during the unprecedented events relating to COVID-19. You are a true professional and expert guiding us patiently through the process. Dave and I are very pleased and grateful with our experience!
This is the go to spot for all your mortgage need!! Not only do they know their stuff they work hard for you and will even get you a better rating if one comes available after you have been offered a rate, and before closing. Kim is wonderful. Friendly, hard working and checks in on the client's emotional state as well. With a broker your credit is only run once, but they reach so many lenders and shop around for you, at no cost to at all. It was so effortless to have now two mortgages through them. We will definitely be repeat customers.
During these difficult times with restrictions in place Kingston Mortgage Solutions were there every step of the way with quick responses and answers to all my questions. They made sure my mortgage negotiations and home purchase went smoothly. Both Janet and Lindsay MacDonald were a pleasure to work with. I would highly recommend them. Thank you so much.
Would highly recommend Kingston Mortgage Solutions and Lindsay MacDonald specifically! She is so diligent, responsive and warm! The mortgage process was seamless and Lindsay was there every step of the way for us, as we were first-time home buyers. Even months after we have moved in, we know that if we need something, Lindsay will be there to support us.
The team gave great service and were a pleasure to work with, especially during the ongoing pandemic. They helped me find great mortgage rates and I recommend their services especially for first-time home buyers! Great experience overall!
We've worked with Jeff twice in the last 4 years, most recently this past November. Jeff is the kinda guy who does everything he can to help his clients achieve their goals. We couldn't be happier with our last mortgage renewal and how he tremendously helped us rearrange our finances. We will definitely return to him for our next ventures.
Pam and Jeff were great to work with. They were always there to answer questions and were easy to get in contact with.
The constant emails and the risk assessment put into place seemed a bit overboard. It took days I mean days to get a response from the broker working with us. We missed our closing date as a result, but because it was private sale, the seller granted us an extension. In that time more repetitive questions were asked ;we had already answered them before. You felt incriminated, under valued as a person and overall this process made buying a home for the first time pretty unsatisfying. Good news though, we got approved and mortgage processed all within the same week with life insurance on that bad boy too! Not from this company! A bank, go figure.
Janet and her team made renewing our mortgage simple and painless. Given the COVID restrictions that were in place I anticipated far more difficulties. Highly recommend her to anyone coming to or living in the Kingston area.
When buying my first home I was nervous and not sure how the process would go, but Janet and Renae were amazing and made this experience a wonderful thing!! Their excellent customer service and attention to detail made me feel at ease. I highly recommend Kingston Mortgage Solutions!!
I had an extraordinary experience with Jeff. He did for me what banks could not! I was racing against time to beat deadlines, Jeff got me approved in less than a week, with an unbeatable rate. Fast, efficient and professional indeed! Kingston Mortgage Solutions will be without doubt my first option for my next purchase. I highly recommend this team to anyone. Jeff and his team will look after you for sure. Thanks Jeff for your dedication, extraordinary work and professionalism!! See you on my next purchase.
Excellent customer service! Helped us through each step of the process of assessing our needs, obtaining a mortgage and finally got us good rate of interest. Thanks KMS!! I would highly recommend Kingston Mortgage Solutions to anyone looking for buying a home.
Janet and her team were fast, efficient and incredibly accessible ! My partner and I were able to snatch up a dream home at a moments notice because of mortgage solutions’ due diligence and assistance. Would highly recommend this company!
Outstanding in every way.. Thanks Janet and Rene for all your help ! You are truly the best !!!!
Janet MacDonald, it is a great person and very profesional. She always answered all our questions very detailed and gave us a lot of advices.We were very lucky to met her.
Janet and Renae have helped us to make numerous decisions surrounding mortgages, both residential, recreational and commercial. You won't find better advice and nicer people to deal with and who are more trustworthy than Janet and Renae.
I had the absolute pleasure of dealing with Janet and Renae and they were fabulous! They were both extremely knowledgeable, very responsive, professional, kind and helpful! I look forward to dealing with them again in the future and have already recommended to friends, family and colleagues! Thanks Janet and Renae!
Over the last few years the professionalism and knowledge of Team Soubrin has been so valuable to us. Corwin takes the time to ensure that you understand the entire process and is quick and patient to answer any questions. I recommend them to anyone in need of any kind of mortgage needs !
Working with Janet was a great experience. We had a couple runs at a getting a mortgage for a new home over the past year until we came upon our current home. The process was never rushed and my wife and I felt very comfortable talking through issues with Janet along with some good advice. Thanks so much and we would recommend Mortgage Solutions to anyone and especially Janet.
First off, Kim Cormier is amazing!! She goes the extra mile exactly when and where it counts! Buying a house is stressful enough, and Kim truly helped me through the entire process. I give her five stars, she is an expert at what she does!
Lindsay was an absolute pleasure to deal with and extremely helpful. I would definitely recommend these guys to anyone looking to get the best deal possible on their mortgage!
We have used Janet MacDonald's services a few times now, and each time we walk in feeling nervous and worried and leave feeling reassured and confident. Janet is excellent at making sure that you get the best possible financial option available. I highly recommend them!!!
We were recommended to meet with Janet when purchasing our first home and it was a great decision! Janet provided us with all of the guidance that we needed as first time home buyers not to mention she was able to secure us a great rate! We would definitely recommend Janet and Renae to anyone looking for a mortgage.
My experience in dealing with Janet McDonald has been excellent. I feel confident she got me the best mortgage rate available. She's very easy to work with. All I had to do was tell her what I wanted and she did the rest. In the end all I had to do was sign and make the payments. I have no regrets and will continue to deal with this company and Janet. I highly recommend MORTGAGE SOLUTIONS,. Sincerely Fred Spike
Thanks to Team Sabourin (Corwin & Adrienne), I was able to achieve exactly what I wanted with my mortgages! Highly recommended!
Janet and her team are not just great at what they do, they are really good people too! You can trust them to do what is right for you!
My dealings with Kingston Mortgage Solutions was the most comfortable experience I have every had surrounding mortgage business. I will most certainly be using their services in the future and will be highly recommending them to friends and associates. They took all of the stress of dealing with banks and loan officers out of my hands. Their team inspire confidence. A great experience.
Thanks to Janet and her team, I’m in my own house. We had lot of complications to get mortgage as we just moved in to country before 3 years and Janet really made it easy for us to get it. My kids really love a house. Thanks again.
We had Janet set up a not-so-straight-forward credit line for us. She did an incredible job pulling it all together. Lots of energy, communicative, quick response and personable (and tolerant). I would recommend Janet to anyone doing any kind of financing. John V
Janet's team has earned our respect and trust, not only with our past mortgage needs, but with our construction builder's mortgage. Acting as your own General Contractor will always have a variety of stressors, but because of Janet's expertise and partnerships with various lenders, this was the easiest part of building our home. Attention to detail, their commitment to best rates, and facilitation of the process are very much appreciated.
Janet is great! Easy to talk to, explains everything you wana know. She's emails you articles that are informative and helpful. And it's not a constant emailing thing it's an every now and then she sends an email, not to be confused with junk mail!. Always gets back to you!! That I would say is so important! You want to know something or if you have questions and you email her, she emails you back fast! Your not waiting, she doesn't send those emails that some people may interpret as being short with them. Always polite friendly and warm. I don't think I'll ever go anywhere else because all my experience have been positive. I always recommend Kingston Mortgage Solutions to others!
Jeff Stafford at Kingston Mortgage Solutions is fantastic to work with. We had a great experience. Jeff made the mortgage process quick and easy, well within our deadlines. I would definitely recommend Kingston Mortgage Solutions.
The KMS team are excellent and have provided us with fantastic rates and great service. Some of the creative strategies taking advantage of unique market opportunities has saved us thousands.
Jeff Stafford was recommended to us by friends, and in the first half hour of meeting him, he saved us over $26,000. After dealing with the big banks for many years, Jeff explained to us what they didn't want us to know, and 6 months later we signed on with him, and again saved money with a lower interest rate than the banks were offering us. When we purchased current home, Jeff went above and beyond by working with lenders to get us the best deal, and to allow us the flexibility of paying off our mortgage sooner. Jeff and Kristen are professional and honest, which is difficult to find in the business world. They genuinely care about their clients, and work beyond the regular business day to ensure client satisfaction. You won"t be disapointed at all.
As first time buyers, I was so grateful for Fred’s expertise every step of the way. He made the process stress-free, was available to answer questions day and night, and worked hard to get us an amazing rate to make buying our first house affordable. I’d recommend him to anyone!
We used Janet at Kingston Mortgage Solutions to buy our first home and we were so happy. Buying a home is stressful at anytime but especially when you are 8 months pregnant. Janet made the process simple and straightforward. She was always quick to respond to all of our questions to make sure we didn’t stress. Highly recommend Janet!
Janet was a life-saver when it came to the mortgage process. She helped us in a time-crunch when others couldn't, and meeting her by chance may have been the luckiest break we got! She always had our best interests in mind and was very easy-going in answering all our questions/concerns. Janet and Renae played a huge role in getting us into our first home, would definitely recommend!
Have always been very knowledgeable and friendly will continue to have are business in the future cannot not think of anyone else to recommend that would do a better job
I had a sizeable line of credit that I just couldn't ever get paid off, and a credit card to go with it. We had been homeowners for some time and Renee helped us renegotiate our mortgage to include funding to pay off these bills, and even have enough leftover for some house renovations! This was all accomplished with very minimal impact to our monthly spending and with a friendly and really efficient attitude. I highly recommend! Thanks Renee. - Karen Liddle
As first time home buyers we had a lot of questions and concerns. Mortgage Solutions walked us through every step and put our minds at ease. Fabulous customer service!
Efficient and easy! The staff was so friendly and helpful! Jeff was awesome! :)
Best in town—hands down! I worked with Janet and Lindsay on my recent mortgage and they were efficient, communicative and got me an amazing deal for our home mortgage. It’s great to know you can trust the people you are working with on these huge decisions.