Reviews of Greenbacks Pawnshop (Loan Agency)

Shawnee Maracle

Love this place! Purchased alot of jewelry there great buys, fantastic service,great quality!

Aj Dayton

Could have deals on things

Vance Slofstra

Got everything I wanted, for a great price, and no Hassel returns before 30 day, great place to do business with

Paul G

Very good experience, very knowledgeable staff about there products.

Brian S

I've been in here a number of times to purchase a wide range of items; mirrorless cameras, a drill press to a turntable. Everything is working fine still. The one time there was an issue with a product, their technician tested the product out and fixed it quickly and correctly. I've sold a few records there and found the prices paid more than fair.

Dan Mossip

Took some records to the record guy to have them checked out

Tyrese Silcott

Highly recommend never doing any business with them. They are a bunch of liars and scammers. They will tell u something then put something else on the receipt then say they can’t do anything about. Manager also got in my face and started calling me a liar when he was not present during the deal. Very poor customer service.

KINGZ61THIRD

got offered 40 bucks for a 500$ mic and pre amp super cheap place dont recommend !!

Marilyn Genereaux

We found we wanted

Rod Plans.com

This is my go to place for tools. They often have everything I'm looking for. Sometimes I'm surprised and find some stuff I would have never thought to look for second hand. I used to rent my tools but after finding this place it only makes sense just to buy them used. I really like the warranty they have setup, its nice to find a good clean trusting place like this. Thanks guys, keep it up.

Viv Nation

Unless you love being ripped off DO NOT sell here. Chumleighs, P market and Bills buy and sell will always offer you more. Do yourself a favour and go somewhere better.

Craig M.

Sick deals yo.

MorphingSeaGull

Clean, bright, friendly staff. Lots of things to choose from.

Loner Promo

Went and asked about an item that I called about , item was sold before I arrived and the guy behind the counter laughed at me and said to bad. Rude workers and clearly uneducated people handiling the products. Terrible experience all around.

VIP BRIGADE

They sold an item out from under me, and gave it to someone else, “claiming” that the other person bought it first. What they didn’t know, (after lying to me) is that I was fully aware that they had it for sale on another platform. A platform that instantly updates when an item sales, by the way. So here’s how it happened: I’m a rare vinyl record collector (NOT a “dealer”/reseller) I found their record on a very popular site that allows people to sell/buy records. I read their full disclaimer, and it stated that sometimes stock is limited, and an item may not always be available, etc etc. So I decided I would just check out the website for their actual store, thinking I could serve multiple good purposes.. 1. Support their business directly (which I love doing, if possible), and 2. I assumed that if I bought it straight from THEIR SITE, that it would take priority over any other external selling platforms. So I purchased it DIRECTLY from them, and their website. After securing my purchase, I saw that it had updated on their website instantly, that it was no longer available for purchase. So I kept an eye on the alternative selling platform, (a site that also instantly updates as being “sold” as soon as someone purchases an item) and after about 3 hours, it showed it was no longer available on that site. At the time, I felt relieved, because I assumed that they saw that I purchased it directly from them, and updated the other site, and took down the listing. I was wrong… what they did, was cancel MY order, that was made hours previously, and shipped it out this morning to the OTHER buyer, who bought it after me. The only reason I can think that they would do this, is because it was $10CAD more expensive on the alternate platform, than it was through them. I sent them an email, and told them that I’d gladly pay that difference, because if I’m spending THAT much on a single vinyl album, then $10 extra is no big deal. They were under the assumption that I didn’t know any better.. but what they didn’t know, is that I check 10+ websites every..single..day, across multiple countries in search of this exact album, along with others. I’m a very loyal customer, who has no problem spending hundreds to thousands of dollars on his record collection. I was excited to see that they have a massive collection of records, that seem to update regularly, so I was gearing up to be a new “regular customer”. I’ll find another copy of this particular record one day.. but for me? It’s the principle.. they screwed me, and lied to me, over making a couple extra dollars. Typical pawn shop character, I guess. I should’ve known better. I will NEVER, take another glance at this place, and I advise anyone else to steer clear of them as well. I wish there was a “zero” stars option. I read their reply to another negative review, where they stated that they “strive to provide good customer service”.. what a sham.

Blue Spray paint

hands down the best pawnshops I've been to! staff is really friendly and helpful, they remember me by name which is really nice.

4 bangers performance

Very over priced , and poor service from the manager Matt Do not be a fool and get scammed going here

Steve Punchard

Never in a million years would I thought I’d get cell phone repairs done at a Pawnshop. The only Pawnshop I had ever visited was in downtown Toronto out of curiosity…it wasn’t a good experience being gritty and the feeling that noting in it was legit. Greenbacks was the exact opposite experience; it’s neat, tidy and clean. And more to the point the staff actually know what they’re talking about. Which brings me to the person that absolutely addressed my needs: Craig. He was recommended by another business (Tyendinaga computers...a place I swear by) as being THE cell phone guy around Belleville. My problem was my phone wouldn’t hold a charge and I was convinced I needed a new battery. Craig looked at the problem and determined it simply needed a thorough cleaning for which he proved by charging immediately. Moreover, my SD and SIM cards were, I thought, completely stuck where he extracted them within minutes using a nondescript tool. The charges for all this were completely reasonable and were done with an expertise I simply didn’t have. My only disappointment was that I couldn’t reach anyone by phone the second time around nor leave a message. I understand this is an in person customer first business so I won’t hold it against you.

Eryk

I love this place. Last time I was there I found three albums on vinyl that I had been looking for and I felt the price was very reasonable. Also, they had some cool guitar equipment. I got a guitar pedal the last time I was there and they were very accommodating. They allowed me to try it out before I bought it.

Cameron Foster

Ive been in alot of pawnshops and never have been low balled so bad in my life on a guitar for a pawn. Im taking it elsewhere what a joke. Update bringing down to 1star these guys are scammers 30% on 100$ 30days to get it back this is criminal worst pawn shop in probably the province these guys are going to burn in the deepest circle of hell for there greed and exploitation of the poor. Wow.

Cameron Foster

Ive been in alot of pawnshops and never have been low balled so bad in my life on a guitar for a pawn. Im taking it elsewhere what a joke. Update bringing down to 1star these guys are scammers 30% on 100$ 30days to get it back this is criminal worst pawn shop in probably the province these guys are going to burn in the deepest circle of hell for there greed and exploitation of the poor. Wow.

Matilda Aide

Very clean and respectable. The customer service is always top notch! They clearly care about the customer experience!

Chayla Fournier (Che Chay)

Overpriced items. Low buyouts. Lack of education regarding high-end items coming in. I brought it a registered Canadian Glacier diamond ring. There's is serial number that could have been checked regardless of paperwork. $150 offer for a $2600 value. I'll walk all day out the store.

Lindsay Macdonald

The employees at green backs are really nice, cool and helpful.

Sandy Birchall

I bought a very expensive (to me) computer from Green Backs. I was cautioned that I should be buying from an electronics store and not a pawn shop, HOWEVER I could not be more pleased with Russ and the Management at this store!! I did actually have an issue with the computer (unrelated and random) and they took care of my computer issues immediately and without any hassles at all. They made me feel like I was a very valued customer and I would HIGHLY recommend this store to anyone looking for electronics or otherwise. Thank you Greenbacks!!

Larry Yates

Clean, well run store. Sales include guaranty/return period for many items.

Novalley

Offered me 50$ for a 300$ electronic. Crossed the street to p market and got a better price. Service was great though, everyone was nice and they had really good prices for BUYING stuff but certainly not for selling it. It’s business.

Nick Arnold

Went in just to look around. Was not harassed by a sales guy as soon as I walked in which I appreciate. After 5 min or so I was asked if I could use a hand, by that time i had found somthing i wanted. They helped me demo it and made sure it was working. I've had it blasting music for a year non stop at my shop and still going strong. Highly recommend Greenbacks if your looking to buy or sell somthing. Thanks for the great experience. Will be back

Canforce 3

I am a regular visitor to this store. The selection of Movies and Vinyl records is excellent. Recently, I purchased a Nikon camera. It works perfectly. The sales clerks were very knowledgeable about the product, and I am extremely happy with it. The staff are always very friendly and helpful, which makes every visit a pleasant experience.

Kurtis Marleau

Bass guitar was shipped quickly and packed properly. Arrived in good condition.

Megan Wilson

I went in to see what they would offer me for a number of pieces of jewelry, all clearly visibly different in value. There were 5 pieces that they pulled aside saying that they were interested in them. They then took measurements of weight, size and types of stones, quality of the stones (clarity, colour), how many karats of gold in each. They asked what I knew about them and whether I had any paperwork telling me anything about them. I said no. I didn’t know much about them - but I knew enough. I knew the approximate value of one of the rings, as it was appraised before the auction it was purchased from, about 10 years ago. In the end, they offered $750 for the 5 pieces. The one ring from the auction was initially appraised for $10,000. It has 1.25 karats in diamonds, with a 1k princess cut diamond in the centre surrounded by additional smaller diamonds. I said that I will hold onto my jewelry, and went to a local jewellers on highway 62 that specializes in fine jewelry and custom design to see what they had to say. I no longer had any paperwork for it, as it was ruined in a basement flood, so I couldn’t actually confirm the value. The jewellers gave me a fair offer for my items, and told me honestly that I would get a much better price if I were to have it appraised and sold it on my own. His ball park estimate confirmed what I knew from the auction. The jeweller has a new customer for life and I’ll never step foot back in Greenbacks. I can only imagine how many people they have taken advantage of for not knowing what they have. Thank goodness I did know what I had, or I would be one of them.

Mark Johnston

I saw a bicycle trainer in the shop. They advised that it needed a part that the owner was going to bring in. I agreed to pay the $100.00 they were asking for and left them my name and phone number. I live more than 40 minutes away, but I came to town and dropped in. They said it had been sold. They had no answer why I had not been called. It was like the Seinfeld episode where he tried to reserve a car. I am not impressed.

Wayne McQuaid

I was there on Wednesday and I'm so impressed with everything they have done to make all of us safe. I went in for a tech issue taking my phone and tablet and I'm not sure of the young man's name but he was amazing. We weren't able to get the issue corrected but it sure wasn't for lack of trying. He spent alot of time working with me at no charge.

Max Chamberlain

I have found this place to be nothing more than a den of thievery. I lost a beautiful guitar I tried calling several times left messages on the Facebook page and had no response whatsoever. When I went in 2 weeks late because of covid issues. The young man who I spoke to was abrasive and ignorant beyond measure. Understanding that I have lost and had no stable ground to Stand. I enquired about purchasing the case, for it was for another guitar that was home . Off handed he said $20 so I offered without distaste $20 tax in. I replied that you guys definitely got the better of the deal so let me have it for only a 20 . His response was for the three dollars in question he would toss it in the garbage. I also witnessed them basically steal a 1970s tube Amp from a lady by plugging it in and not letting it warm up as you should but tell this sweet lady that it was garbage and they will dispose of it for her. I was discussed by the low brown tactics and will not be a customer or tell anyone to even step foot into the pawn shop of ignorance ,bad service and lack of empathy towards customers Not worth the time

Jessica Longmire

Poor customer service, do not recommend to anyone try bills buy and sell

Hunt R

writing this for a family member who has a learning disability. he went in to buy an external hard drive for his ps4 and a lady there had sold him one that's not compatible. he didn't know why it didn't work, and it is because it's an old model computer hard drive likely from before 2010. $50 down the drain

Rachael Lidstone

Lots of great finds and the employees are always super friendly/helpful!

Matt Harvey

Very friendly people who work there always greet you as you come in and ask if you need help looking for anything

Mikey Calbury

Friendly staff. Pretty knowledgeable as far as pawn stores go.

Ken Kellar

Recently in Greenbacks to look for a few items and was impressed with how nice this store was laid out and how helpful and friendly the staff is. I have bought multiple items from Mike who always took the time to answer any questions I may have had. All items were in great condition at the time of purchace and all are still working great.

Dr Nefarious

Very friendly staff. Awesome selection of used goods. Definitely recommend for finding things you need, cheap :)

T Muhlhausen

Price gounging Nintendo Switches during the pandemic.. Shame on you i once again will state that the owner does not seem like it but is the type of person who cuts corners and try's to make that little extra off of other peoples sweat.. you sold me a counterfeit product with an invalid model number on the package/controller they were mismatched then continued to sell these controllers affter the fact.. now your charging 500 dollars for nintendo switches. Dig deep so of us dont have consciences but pretend to

Colin Millar (EnDStealth)

Place is top tier in every way.

Jazz Rock Fusion & Synthesizer Music

VERY HELPFUL OVER THE PHONE PROCESSING A BUYA.COM PURCHASE. SELLER WAS PROFESSIONAL AND ITEM WAS AS DESCRIBED AND SHIPPED QUICKLY. WHAT MORE CAN YOU ASK FOR? RECOMMENDED.

cameron crowe

This is quite a great store. I mean ya some items are overpriced a bit but you just gotta watch it. I do recomend this store and i will come back. I havent had any issues whatsover with there products they sell or there customer service. Havent sold anything yet so i cant say anything about that but from the experiences ive had, im extremly satisfied.

Brett McNaueal

Best in the area. Service and selection is always top notch. Great people!

lock'n load

Have been to this store many times . Always leave angry and disappointed . Overpriced items not willing to give you your money's worth on anything . Blue rays are bought for 1 dollar each no matter circumstance . Just an upscale bissness in a low income town taking advantage of people with no money

Mario Villano

Excellent second hand shop!

Jeff Cross

Continuously have a great experience shopping here. Always friendly, honest and up front with their products. Have found lots of things in great condition there and would highly recommend taking a look here for something you may want/need.

Ben Graham

Game prices We’re mostly pretty poor. Ex: Used switch games for the cost of brand new. I looked at PS4 titles as well and had a bunch in hand, a couple prices a little more than they should be considering age and how many doubles they had. I asked if they would come down then a bit if I bought multiple games. They didn’t even look at what I had in hand and just said ‘no’. Which is fine. I simply would have bought more if there was any sign of negotiation which at every pawn shop I’ve ever been in there is always wiggle room. Simply wont look to buy from there selection knowing I can get a better deal on this stuff almost anywhere. That being said the store was clean and presented very well.

Derek Watson-Avey

I spent half of my day going from hardware store to hardware store around belleville looking for a tool I could not find whatsoever. I called up Greenbacks and spoke to Steve. He's the guitar tech of the store and out of pure kindness and empathy for my situation (missing a tool for my guitar) gave me the only tool I needed. Great customer service and I have been a customer of theirs for a few purchases. Great place to find hidden gems! I will be returning because of this Kindness. Thank you Steve!

travis stuffels

Very friendly. always helpfull. very understanding. And always understanding Situations and try to give the best price on everything

Dana Torch

I've been a regular customer here for many years and they have a friendly and knowledgeable staff that's always happy to help you out. They're great at helping you find what you need in the store and recommending similar things to what you buy. One of the best pawn shops in Belleville and the surrounding area.

Jeromy Purnell

I have only had a great experience here. That staff are all very pleasant and honest people. There is a great selection of goods for sale. A great place to go treasure hunting and find a great previously enjoyed item. I highly recommend!

Chrisanjay Moodie

Best place to shop....staff are friendly and will do what it takes to meet your needs. Yes im speaking from experience, thanks to the whole greenbacks team I was able to get my computer for work traded though I had lost my receipt. There is a little something for everyone at greenbacks just go in and check it out

Paweł G

Positive experience, with this place overall. Very satisfied with the level service i got.

Jesse D'Hulster

With such a wide selection of products, including the sweet sweet Canon L Series 100mm I saw, Greenbacks Pawnshop is THE definitive choice for everything you want or everything you don't know you want.

Travis Little

Best pawn shop in town. Real professional staff. They even carry Sim cards which is great... saved me a walk to the mall.

Christian Trumpour

Absolute worst people to deal with in the Quinte Region. To save the headache dealing with ignorant and belittling staff, go across the road to P Market or go visit East End Exchange long before you consider stopping here.

Melissa Ethridge

Great service, great atmosphere. Cleaner and better organized than most pawn shops I've been to. Dealt with Jessica who was very knowledgeable and patient with my many questions. Would definitely recommend a visit to check out the great variety of items on offer.

winstan

Excellent prices for used vinyl and bluray. Gave me super fair price for an old iPhone and saved me the hassle of selling it myself on kijiji. Friendly staff, very knowledgeable. Have always had a great experience in your store.

Katelyn Kate

Can't complain about the guys they were all friendly but I will say the lady that works at the jewellery counter with the shorter blonde hair has an attitude

Chris Little

read some of these negative reviews on here and it is true.... they put fake serial numbers over the real ones...i even called fender and they told me they dont do b stock or "defective" guitars and that this store is not an authorized retailer.. they do it with other brands too like yamaha and norman and they tell you it is all new but it has a fake serial. they lie in store with their product and they lie online in these reviews. dont buy a guitar or anything for that matter from these guys. absolutely disgusted

A Townsend

Loved the customer service. Amazing people that shared their knowledge. Also very considerate and helpful

Cathie Dillabough

Totally disappointed that they don't test their electronics before selling.. Not good to sell broken and unrepairable products. Money was returned but still a pain in the ###.

Jessica mcGrath

this place is a joke hubby went n got my ipad out of pawn n they had it on the floor n they still made us pay the extra month and when i called to talk to matt he gave me some stupid story will never go back there again

Dustin Wesenberg

I've sold and pawned a few things before. They always have good service, and friendly staff, the knowledge and experience is outstanding.

H S

Greenbacks can not be trusted. Get everything in writing. My feonce got my ring from them with the promise they would size it. They did not and I feel this is unacceptable. Calling their head office because they are a bunch of untrustworthy liars. Very disapointed. Amber was the girl who speals the nonsense. Do not trust a word out of her mouth.

Alexis JaQuay

I ordered a laptop from them as a gift for my little brother this Christmas. The laptop came just as pictured and works wonderfully. The customer service went above and beyond to help me and answer any questions I had. Definitely would buy here again!

jake g

Very clean place with a great selection of reasonably priced products from video games to electric guitars.

Jennifer Thomas

I had the best experience at greenbacks on Saturday. Cameron was such a delight and cared for all of my concerns. He made sure all of my questions were taken care of, and even stayed around to make sure I was taken care of. Greenbacks is the best place for browsing, pawning or shopping!!

Sliki Girl

Awesome place, awesome people and even better customer service. SHOP HERE!!! Great staff helped my friend out with his phone, even though they didn't have to!!! He needs a phone as he is waiting for a kidney and needs to be able to receive a notification when one is found. I will go back, buy a laptop, maybe some tools, jewelry, whatever I need. Thanks Greenbacks!

Animal Geotrail

I've made trips to both locations and am always impressed with the selection and prices.

John Moxey

Good people to deal with, they will buy your stuff but won,t give you much for it, but I understand they have to make money when selling, Bj was fair guy to do business with, friendly guy.

Rob Hicks

This place is always great to stop in and look around. I just purchased a new phone in great condition at an even better price. The staff was very friendly and helped move all my information to the new device! I will be back soon. p.s. check out the vinyl section!

Karen and Wayne KingSauve

Sadly disappointed. Noticed a violin on the wall that was missing a string. Was told it would be fixed by their tech soon. Came in shortly after interested in purchasing it, but still not strung. Soon after, purchased the violin with assurance the tech would string it. When brought back in to have restrung, was told tech would not string it, that we had misunderstood. Not so, Greenbacks. Took to a professional who was aghast to see the bridge was glued down. Hmmmm. Maybe that's why it was relatively inexpensive? Perhaps could've mentioned that? Sketchy, man, sketchy.

Kim Neville

Best pawn shop in town. The proprietor is a nice guy and the folks who work there are on the ball.

Taylor Lewis

I was in the store a few weeks ago looking into a Pawn Loan. The second I walked in the door, a nice man came right up to me and greeted me and asked what he could do for me. He lead me right over to the Pawn Loans counter. I was hesitant to get a pawn loan because I have never done so before. The man that greeted me explained how the process works and gave me peace of mind. The other gentleman working behind the counter really knew his stuff when it came to guitars (and had a sweeeet hair doo). He was extremely friendly and helpful. Both men that were working were very knowledgeable and genuine. Would definitely suggest going there. I unfortunately did not ask their names as I was in a rush. I will definitely be finding out when I go back in to buy my items back. Thank you guys!!!

Heather Simpson

Best pawn shop around friendly staff

Jeff Houston

I went to the mall for phone repairs before… but now … I’m going here. Someone told me they do great repairs ask for a man named Greg but To my dismay it was actually Craig. He will treat your phone like a phone wants to be treated. He’s the real deal. The guy took my phone I dropped doing an excellent throw on a shiny in Pokémon go cracked the screen something fierce. Fixed the screen and put that tempered glass cover on it. Which I don’t know about you fellas but every time I try I get pure air bubbles under it. Also scored me a mean Pokémon platinum while I was there for decent price

Laura Cross

All staff are always welcoming and knowledgable. Prices are good and they are honest and upfront about their products. Highly recommend

Clayton Lajoie

The lazy people they have employed cant pick up the phone nor take more than 10 seconds to determine if an item has any value whatsoever. They are often rude and eager to get you out of their way.

Jane Cox

Bought husband a guitar and upon getting it home he found the switch was faulty so he returned it. Was told to take it to Ardens and they would fix it for him. Their bench cost at Ardens is approximately $80 plus cost of parts. They advised their guitar repair person wasnt in and were offhanded so husband asked for money back. I have inquired about a gold bracelet they have listed on line for sale...gone into the store 3-4 times and asked. Called again yesterday and again was told that the person handling the jewellery wasnt in until Monday and they didn t have access to it. Thanks so much for your lack of customer service. Purchased a beautiful 14K gold bracelet from one of your competitors.

Heath Crawford

I have been buying and selling music, equipment & electronics here for a few years and have always had a great experience. The staff is knowledgeable, helpful and always friendly and the prices are fair. Highly recommended.

Dave Johnson

Bought a fender acoustic from this store in June and noticed there was a sticker over the serial, went onto the fender site and typed it in only to find out that it’s not a valid serial and that I’ve bought a used instrument labelled and sold as “new” I searched through the fender site and came to find out this store is NOT an authorized Fender guitars dealer. Very disappointed in the dishonesty they try to cover, will never be shopping here again

Chad Horne

If I could rate this place lower I would, they have slimy sales practices and will deliberately lie to you about their services. If the slimeballs tell you a service is included, "just bring the receipt", be sure to get it in writing as they will deny it and will try to charge you. I recommend avoiding them at all costs as it is a disgusting way to operate a business.

James Kerr

Prices suck, staff is rude.

Jessica Chartrand

AMAZING STORE! Great selection of tools, video games, electronics, musical instruments and jewellery!! Would highly recommend this store to anyone. The staff are extremely friendly, personable and extremely knowledgable. Also love that everything in the store comes with a 30-Day Warranty. Definetly not your ordinary Pawnshop, very very clean and inviting.

Chris Riden

Bought used records there couple times both records are missing dynamics dont sound right theres no scratches or pops just missing something maybe over cleaning

Cody Dewal

Great experience! I brought in my cellphone & laptop to get repaired. The staff answered any questions I had and the repairs where done quickly. Thanks again

Hannah Doucette

Guess what! I have some good news! Blockbuster Video Store will come back to 170 North Front Street in Belleville, Ontario!

QW C

needed some money for a bill so came in for a pawn loan. really friendly people and were able to help me out when i was in a bind. thanks alot. i will be back!

Stephen Donia

Fantastic experience the other day, staff were excellent and quite knowledgeable. They are something new everyday I’m sure and you’ll never know what will come through the doors

Tanya Lloyst

The guy that helped me was courteous and so helpful! Knew what I was looking for right away.. Thank you for everything!

Chayla Fournier (Che Chay)

Overpriced items. Low buyouts. Lack of education regarding high-end items coming in. I brought it a registered Canadian Glacier diamond ring. There's is serial number that could have been checked regardless of paperwork. $150 offer for a $2600 value. I'll walk all day out the store.

Rich Masters

I have purchased numerous items from this store and have never had any issues with quality of the items and the staff is extremely helpful and friendly as well 5 stars

Chris Stevenson

Awesome place, lots of selection and excellent service!

Ted Akerman

Great place, went in sold some tools that I had kicking around, bought a ring for my wife, very nice lady at the jewellery counter and great service from the guys at the pawn counter and cash register. Thanks guys.

Courtney Hazzard

Amazing customer service here! I bought a Samsung Galaxy s9 here and the quality is absolutely amazing and the staff helped me find a good screen protector, they also have good finds for video games too! I love dropping by here to look at the selection of items

Richard Small

music section is lame. these guys are nothing without bj the dj

Robert Read

Fantastic service and support by far the best place to buy Tech and have peace of mind when buying. A special thanks to Mike for outstanding support. I will buy from them again!.