We've got all the opinions of people like you who are consuming the services of Canadian Tire (Loan Agency) in the area of Bancroft (Canada).
At present this firm gets a rating of 4.1 out of 5 and the rating has been calculated on 127 reviews.
You may have noticed that its rating is quite high, and it's based on a very large number of reviews, so we may say that the evaluation is very faithful. If people have bothered to give their review when they are pleased, is that it works.
As you know, we do not usually stop to give scores when these are good and we usually do it only if we have had a problem or issue...
This Loan Agency belongs to the category of Department store.
Tiny and cramped, but it'll do in a pinch.
(Translated) Good (Original) Bon
(Translated) Good (Original) Bien
(Translated) Website not up to date (Original) Site web pas à jour
It's a great place to shop Cashiers are always friendly If your looking for something specific you will always find a worker to help you out. It sure will be nice when this COVD19 is over so you can roam the isles freely. They also have Curb Side Pick Up ☎️
(Translated) Lamentable service, I had a puncture at 7:30 p.m. in front of this store and when I asked for help the only answer I had was that they did not have the time, while it only takes 10 min, but must say that the garage worker to me 25 min to change a tire, and yet I had specified that I lived at the other end of the city, the girl who is in charge of garage, I think she is not aware of what customer service is, I will never buy from this store again. (Original) Service lamentable, j'avais une crevaison à 19h30 devant ce magasin et quand j'ai demandé de l'aide la seule réponse que j'ai eu c'est qu'ils n'avaient pas le temps, alors que ça ne prend que 10 mn , mais faut dire que l'employé du garage à moi à 25 mn pour changer un pneu, et pourtant j'avais bien spécifié que j'habitais à l'autre bout de la ville, la jeune fille qui est en charge du garage, je pense qu'elle n'a pas conscience de ce qu'est le service à la clientèle,plus jamais je n'achèterai dans ce magasin.
UPDATE: my call to the Customer Contact Centre didn’t resolve the problem but I called the Bancroft Store GM who honoured the sale price and apologized for the inconvenience. I’m a happy guy. And I didn’t have to build the Log Splitter which is a huge win. Original Post: I had been waiting for a log splitter to go on sale. I’d been saving up, and getting gift cards from family for birthdays and Father’s Day, but also decided to get a CT credit card to make the purchase happen. So I went into the store last week and I approached the customer service clerk and explained I wanted a log splitter that was on sale and needed a credit application and she said she wasn’t sure if they were doing apps in store because of COVID. I didn’t like the “not sure” response but she said I could do it online myself which I thought was fine and was approved for $3000. So then I called the store to make sure the inventory that was showing online was accurate and explained I now had approved credit and casually asked how they’d get my credit card number while I waited for the card so I wouldn’t miss out with on the sale. The lady told I had to wait for the card and then asked me why I didn’t fill it out in store because then they could access my credit card number. I was quite annoyed now since the other staff member staff sent me away and I think it’s just because she really didn’t want to do the credit app or find out. Had I known they couldn’t pull up my account afterwards, I would have asked the lady to make sure apps couldn’t be done in store. So then I asked if they could put the a splitter aside for me and I was willing to put a down payment on it and the lady said that everything was first come, first serve. I was trying to spend $1399 and they didn’t even try to solve the problem that they created. Seriously, they didn’t want my $1399. I am expecting the card any day now but now the splitter I wanted is back up to $1799. I’m a loyal Canadian tire customer but this is experience has left me questioning whether I should start shopping somewhere else. I’ve got other complaints about catalogue items not even being in inventory but I think my post is long enough. I get that COVID has made things more challenging but I lost out on a sales item, and CT Bancroft lost out on $1399 simply because the staff member didn’t want to find out if I could do a credit app in store. That lady didn’t even try. I also drove 45 minutes to the store and 45 minutes back. A complete waste of time and this has happened twice recently.
The staff was of great service!!!
(Translated) Something for everyone (Original) De tout pour tout le monde
Oh the employees at the Bancroft location are crazy great! They are so excited weather you're paying you master card or buying batteries feels like I'm wanted there every time I walk in!
Some of everything
So far has everything I need.
They carry everything.
(Translated) I find what I load (Original) Je trouve ce que je charche
Great employee's
They had nothing in stock. And one of the managers there seemed pretty "useless" when I asked him some questions. Overall bad experience. Mind you the students that worked there were very nice.
(Translated) Never disappointed (Original) Jamais déçu
(Translated) Nice store, but the staff looks so jaded ... almost apologize for coming to disturb them! (Original) Beau magasin, mais le personnel a tellement l'air blasé... qu'on s'excuse presque d'être venu les déranger!
Pretty much always have what I go there for at a price I can afford. Also, I'm surprised at some of the reviews, since I've never had any real problems with any of the staff. The vast majority of the time the staff are a Hoot ! - My guess is that the staff's attitude is most likely a reflection of the customer's attitude ! . . .
Elliot lake Canadian Tire one stop place get everything u need
Groceries,dollar store and a pizza place. All good.
(Translated) The service is more efficient than the Trois-Rivières branch (Original) Le service est plus efficace que la succursale de Trois-Rivières
Because
Crowded but ok.
The Elliot Lake online service is a joke. When I placed an order online at 11:30 am, the Point Of Sale online inventory shows they had plenty of the item on stock. My store pick up was assigned as the following day. I immediately received a notice that the order is being process. I noticed the store inventory started to decrease slowly. The next morning, I noticed the store inventory slowly decreasing to ZERO. At 12:30 pm, I received an email that my order has been CANCELLED ( not by me ) and no rain check. Why did they fill my online order at the last second??? Filed compliant with a reference number to the corporate office. No response from them either. Everywhere else, Canadian Tire is doing a fine job building their online pickup service. Not here in Elliot Lake.
Worst Canadian Tire!!! Basically accused me of stealing because my babies diaper bag is a backpack. When we questioned the "policy" we were told that we didn't have to shop here if we don't like the policies. Rude employees and managers.
(Translated) We are well received (Original) On y est bien recu
(Translated) Good service at your service (Original) Bon service à votre écoute
Yep Id have to agree with J Char 100% on this very sad such a shame its gone this way .... Maybe change the name to "LIBERAL TIRE" now would suit you guys alot better !!!!!
Product was located by staff , Thanks
Great always a plaseant place to brouse !
(Translated) It is often better to wait for the specials for good prices (Original) On trouve de toute c souvent mieux d'attendre les spéciales pour des bon prix
(Translated) Offers a wide variety of products from small kitchen appliances to car tires. Please note that this firm store is scheduled to be moved in May 2018. The new Canadian Tire will be built between Maxi and Staples at Galeries du Cap. (Original) Offre une grande variété de produits des petits appareils de cuisine, jusqu'au pneu de voiture. Prendre note qu'il est prévu que ce magasin ferme soit déménagé en mai 2018. Le nouveau Canadian Tire sera construit entre le Maxi et le Bureau en gros aux Galeries du Cap.
(Translated) Very dedicated staff, sincerely I recommend this place. People of hearts! (Original) Personnels très dévoués, sincèrement je vous recommande cet endroit. Des gens de cœurs!
Bought AA batteries.
I recently ordered a plow for my truck online to be delivered to Bancroft store. 2 weeks later I received an email that the plow was no longer available. The plow still showed available online so I called the online service. They looked into this and found the plow I ordered and paid for was shipped to Bancroft and was given to some one else even though my order number was on it. Now over a week later still waiting for the replacement to show up. Plow finally showed up after missing 2 more promised dates. The Manager was very apologetic and gave me a discount for the trouble, and had his team load the item in my truck. Happy to have the plow now not happy about the circus it took to get it.
Now that Canadian Tire closes it stores now I can't get on the website to shop for my daughter for Easter i can't look at bikes or nothing. How is someone supposed too see what they get. Very disappointing.
Disorganized and not very well stocked
Nice store, clean friendly staff
Got some really good deals.
(Translated) The laziness of the employees is impressive. (Original) La paresse des employés est impressionnante.
(Translated) Super nice store! (Original) Super beau magasin!
The Canadian Tire in Bancroft has GREAT customer service.
(Translated) Good place. (Original) Bonne place.
(Translated) Excellent service and choice (Original) Excellent service et choix
They are trying hard to push self checkout
Big store with lots of selection.
(Translated) What's flatter than crashing while traveling? Back from Montreal to Quebec, the alternator of the car lets us go ... I'm in the shnoutte until the blow! The tug brings my car to the Canadian Tire of Trois-Rivières rue Barkoff. It's Saturday night 22:30 ... From Quebec, I contact the store to let me know that everything is fine and that the repair is going well. All that is missing is the belt, damaged in the incident. Although it was Sunday and the suppliers of closed rooms, they managed to do everything, even my oil change! A big thank you to Steve who went out of his way to find the parts and keep me informed. A situation that started badly, but ended well thanks to you. Thank you! (Original) Quoi de plus plate que de tomber en panne en voyageant? De retour de Montréal vers Québec, l'alternateur de la voiture nous lâche... Je suis dans la shnoutte jusqu'au coup! Le remorqueur amène ma voiture au Canadian Tire de Trois-Rivières rue Barkoff. On est samedi soir 22h30... De Québec, je contacte le magasin pour me faire dire que tout va bien et que la réparation va bon train. Il ne manque que la courroie, endommagé dans l’incident. Bien qu'on était dimanche et les fournisseurs de pièces fermés, ils ont réussi à tout faire, même mon changement d'huile! Un grand merci à Steve qui a fait des pieds et des mains pour trouver les pièces et me tenir au courant. Une situation qui a mal commencé, mais qui a bien fini, grâce à vous. Merci!
(Translated) Super good service (Original) Super bon service
It's got everything your looking for. Prices are reasonable.
Ok
Well stocked
(Translated) Brand new store haha ???? (Original) nouveau magasin flambant neuf haha ????
It was ok but could have better experience.
(Translated) Beautiful new 2-3 year old store (Original) Beau magasin neuf de 2-3 ans
Great sales for christmas staff is nice and friendly, cashier was amazingly helpful and friendly. Thank you kim for your help in the houaewares department and the lady she called to help is with Christmas tree
(Translated) Very good personal (Original) Très bon personnels
(Translated) It's good. (Original) C'est bien.
(Translated) Always know you need it, even if it is not the quality you are looking for. (Original) Toujours sque tu a besoin, même si c pas la qualité tu recherche.
(Translated) Well moved in we easily find (Original) Bien emménagé on trouve facilement
Great selection with very friendly knowledgeable staff.
Canada's Kmart. Yes, a full auto part shop, but so much more. This store has an excellent outdoor department with a really large fishing tackle section.
(Translated) Lacks a lot. REALLY disgusting parking lot. Garbage cans not emptied for 2-3 days. It overflowed at the location of the baskets. (Original) Manque beaucoup de choses. Terrain de stationnement VRAIMENT dégueulasse. Poubelles pas vidés depuis 2-3 jours. Ça débordé à la emplacement des paniers.
Bancroft mall should have everything you need great service too
(Translated) Beautiful store (Original) Beau magasin
Too small. They need to upgrade some day. Small selection.
Same as every other Canadian tire
(Translated) You can find everything in a Canadian Tire, the staff are always smiling and the items are really cheap and the discounts are very advantageous compared to the competition! (Original) On trouve de tout dans un Canadian Tire, le personel est toujours souriant et les articles ne sont vraiment pas cher et les rabais sont très avantageux par rapport à la concurrence!
I had some issues this last time I went there, however as I was leaving the parking lot in my vehicle, one of the older women that works there asked if she could help me. And I was able to get my $200 item. It's a very busy place, the staff is hit or miss, the good ones are so busy they don't get to stop.. while the other ones stand and look at the wall. I would go back, but it's hit or miss.
(Translated) Very beautiful and excellent service (Original) Très beau et excellent service
Good mike and Ben are wicked help.in auto
(Translated) website difficult to follow ... for the rest the service is good (Original) site internet difficile a suivre...pour le reste le service est bon
Great place to get garden supplies, tools, sports equipment, or even to get your car fixed at the garage, but it is pretty expensive in there for my liking
(Translated) There's not the quality you would expect for mops and mops. (Original) Il n'y pas la qualité à laquelle on peut s'attendre pour les moppes et vadrouilles.
Good selection of everything, especially outdoors equipment
Came in for a few small cleaning items when the lockdown ended. Lines were moving well, and the door greeter was very friendly. I don't her name, but one of the employees that works on the floor is FANTASTIC. Always extremely friendly, positive, and more than willing to help. I've described things to her in the weirdest way and she knew exactly what I needed and helped me find it, along with providing ideas for the job itself. If I find out her name I'll update the review, as she deserves a raise. I believe she works in / around the hardware section.
(Translated) I found what I was looking for (Original) J ai trouver ce que je cherchais
This Canadian Tire store is excellent in Elliot Lake Ontario
Great store, fine staff.
(Translated) Lack of staff on the floor (Original) Manque de personnel sur le plancher
Always have whatever you want to down to the most particular item, its amazing
3 things I want to comment on; 1. The staff in 99% are very nice and helpful but VERY UNDER staffed. The 1% sucks when the manager is not available. 2. The items on sale are poorly marked, often NOT on shelf, nor is the price. The store itself, is too small. 3. The electronic price check is a joke; If I want to check the price guess what? It directs me to check the price elsewhere!? I don't shop there if I can help it. I avoid it if I can help it but most times...I don't have a choice. The entire structure and function as a store TOTALLY SUCKS!!!
At the fishing area, the service was baaad!!! The young man was useless!! - 1 ????
(Translated) Nothing to say about the service ... there is none! You have to look for the tool clerk and when found she runs away! Fortunately, the promo on drill is interesting once you get advice! (Original) Rien à dire sur le service...il n y en a pas! Il faut chercher le commis outil et lorsque trouve elle se sauve! Heureusement la promo sur perceuse intéressante une fois qu on s auto conseille!
Interesting selection of guns
Great staff. They just do not carry as much as most Canadian Tire stores.
(Translated) Really blah the service. No clerk at the auto center at noon to come and pick up my car. Very disappointing to have to wait. (Original) Vraiment bof le service. Aucun commis au centre auto sur l'heure du midi pour venir rechercher mon auto. Très décevant de devoir attendre.
Need a better washroom
(Translated) I went with a friend to exchange a propane bottle, we asked a cashier to call a comis ... it took 30 min before getting our propane and the guy didn't even get into the car. Ouch seriously. (Original) Je suis allé avec une amie échanger une bouteille de propane, on a demander a une caissière d'appeler un comis... sa a pris 30 min avant d'avoir notre propane et le gars la même pas embarquer dans la voiture. Ouch sérieux .
(Translated) Committed not always easy to have (Original) Commis pas tjs facile a avoir
I'm always looking for a deal when I'm there
(Translated) Always a mess in the aisles ... (Original) Toujours le bordel dans les allées...
Staff are nice and helpful at this store.
Good location good selection okay prices but unbelievably busy at lunchtime today. What the...????
It's a Canadian Tire
(Translated) Well located and large area, you can find almost everything at a good price! (Original) Bien situé et grande surface, on trouve presque tout à bon prix!
Found what we wanted
(Translated) We find everything (Original) On trouve de tout
Very organized and Clean. Customer service is unbelievable. You don't see this kind of service in the city. Boxing week sales were a plus.
Someone helped me pick out a window wiper, but grabbed me a driver's side instead od passenger side. Exchanged it quickly, after I noticed (when I tried to put it on). Simple mistake, and I had a nice time helping an older man learn how to use the touchscreen to find wipers for his own car. Other times I have been, there have been plenty of people around to help me look for something.
Gotta love the tire
Its good but some of the employees are a little bit chessed 90% of the time
Friendly and helpful staff, except for one particular customer service manager. Returns must be fought for even when it's clearly within policy, and are given so begrudgingly it's as if the money is coming out of her own pocket. It's so silly, I shop at many Canadian tires, and I only experience that at this store.
Big store with good selection. Service is spotty. Checkout can be slow. Poor returns policy with very slow service.
(Translated) Very nice store (Original) Très beau magasin
(Translated) Nice place to find what we need (Original) Belle endroit pour trouver ce qu on a besoin
It had a sale
(Translated) There ruxe (Original) There ruxe
Courteous and quick customer service at the curbside pickup. I love shopping here.
(Translated) During the mechanical inspection of my car they gave me an estimate of $ 2,600 with plenty of things to do and I refused ... asked for another opinion in another garage and the other garage m said that the only thing in the Canadian Tire estimate that was true was a steering boot at $ 200 p / m ... CAUTION BE VIGILANT WITH MECHANICAL SERVICE ... (Original) Lors de l'inspection mécanique de ma voiture, ils m'ont sorti un estimé de 2600 $ avec plein de choses à.faire et j'ai refusé... demandé un.autre avis dans un autre garage et l'autre garage m'a dit que la seule chose de l'estimé de Canadian Tire qui était vrai c'etait un soufflet de direction à 200 $ pièce et main d'oeuvre... ATTENTION SOYEZ VIGILANT AVEC LE SERVICE MECANIQUE...
Had good help from the plumbing department Saturday
(Translated) The clerk Véronique helped me find what I was looking for and made the call to Cape Town so that I could have the pet item I wanted. (Original) La commis Véronique m'a aidée a trouver ce que je cherchais et a passé l'appel au Cap pour que je puisse avoir l'article pour animaux que je désirais .
Better than most.
(Translated) I always find what I want. (Original) Je trouve toujours ce que je veux.
good
Good service and good quality
(Translated) Super responsible customer service (Original) Service a la clientèle super responsable
Needs to be bigger and updated on stock
(Translated) It's a Canadian tire! What do you want to know more? (Original) C'est un pneu canadien! Qu'est-ce que vous voulez savoir de plus?
Terrible. Went several times over the summer to buy high end items that showed in stock but "can't be found." Some staff is fabulous, others are quite inefficient. One of the worst Canadian Tire stores I've shopped at.
Hard to find what you need, screens don't work and are slow as hell. Exit door takes forever to open, most likely broken.
(Translated) Very large and a lot of choice, good service. (Original) Très grand et beaucoup de choix,bbon service.
(Translated) Very good service (Original) Très bon service
Its Canadian Tire. Great customer service at this small town store.
(Translated) To find small tool camping (Original) Pour trouver camping petit outil
(Translated) Great employees giving great service (Original) Excellents employés donnant un excellent service
(Translated) Perfect when the product you are looking for is on special. (Original) Parfait lorsque le produit rechercher est en spécial.
(Translated) The wait is super very long imagined when its gonna be cold (Original) L attente es super tros long imaginé quand sa vas être froid
Why are there 8 EMPTY BAYS?
This place is a hit or miss on the customer service ! Yesterday I had a great one ???? I feel like management should work on the customer service ( staff being more friendly)!
Everybody, is ALWAYS SteALiNg...
The service is always great thanks to Doug
Worst Canadian Tire I've ever shopped at. Poor inventory, management and most of the staff. I now shop only at the Espanola CTC.
(Translated) They have everything and good specials (Original) Ils ont de tout et de bon spéciaux
(Translated) This is my favorite when I go to Cap-de-la-Madeleine (Original) C’est mon préféré lorsque je vais au Cap-de-la-Madeleine
(Translated) A Canadian Tire new large area l. (Original) Un Canadien Tire grande surface neuf l.
Quick, friendly service, they were very helpful at the automotive desk. The cashier was very friendly as well. Great store, great service.
So many tires!
I have always found the staff friendly and helpful, and the range of products is great.
Usually has what I need
Typical
Disappointed in the customer service department. Hard to find someone to help....
(Translated) If all Canadian Tire were as well maintained. (Original) Si tous les Canadian Tire étaient aussi bien maintenus.
(Translated) We find everything! (Original) On trouve tout !
(Translated) It's well organized (Original) C'est bien organisé
Great selection in the hunting and fishing section always walk out with something new
Friendly staff very helpful.
Nice Canadian Tire. Got some good advice from the guy at the parts counter for some boat problems. Prices were great and checkout was fast. Lots of great toys for he cottage for sale in here too!
Good
(Translated) The clerks are available to help us with a smile even when they seem to overflow ... (Original) Les commis sont disponible pour nous aider avec le sourire meme quand ils sembles déborder...
They have what you need.
(Translated) The people who serve us are always very nice, the tablets are well stocked and we answer our questions. Always a great experience and moreover, the new store is great. (Original) Les gens qui nous servent sont toujours très gentils, les tablettes sont bien stockées et on réponds à nos questions. Toujours une belle expérience et de plus, le nouveau magasin est génial.
love that store, new owners know how to stock it !!
Good sevive
It's a CTC - not enuf staff or they r all hiding
They have tires
Not a fan. I never get help from staff..ever....never a greeting or friendly face. They always make you feel like your in their way! Cashiers have been pleasant tho.
Always find something I wasn't looking for at a great price. Staff always make you feel welcome.
Always our favorite stores.
Helpful staff
For a small town they have a good selection!!!
(Translated) Very nice new store (Original) Très beau magasin neuf
(Translated) I bought Stanley brand work boots ... in March she had about two and a half months that the seams of the lace bands have let go ... canadian tire guarantees these boots only 60 days so for boots of 179 dollars I find it's expensive for two months ... deplorable service that sticks to the manufacturer's warranty ... don't sell this product if it's not good it's your reputation you're playing for (Original) J ai acheté bottes de travail de marque Stanley...en mars elle avait environs deux mois et demi que les coutures des bande de lacet ont lâcher...canadian tire garantissent ces botte que 60 jours alors pour des bottes de 179 dollars je trouve que ca fait cher pour deux mois...service deplorable qui s en tienne a la garantie du fabricant...ne vendez pas ce produit si il n est pas bon c est votre réputation que vous jouez
(Translated) Be careful what the employees tell you there. Sometimes they are mistaken in their information. In addition, the customer service is POURRI. A star is even too much. (Original) Attention a ce que vous disent les employés a cet endroit. Parfois ils se trompent dans leur informations. De plus, le service a la clientèle est POURRI. Une étoile c'est même trop.
(Translated) Very nice brand new store and much bigger (Original) Très beau magasin tout neuf et beaucoup plus grand
Great service.
(Translated) The place where we find everything (Original) La place ou on trouve de tout
(Translated) The Auto Center offers a very good service, we take the time to explain the work to be done. The costs are reasonable. (Original) Le Centre Auto offre un très bon service, on prend le temps d'expliquer le travail à effectuer. Les coûts sont raisonnables.
Like the store wish it was bigger so much stuff jammed in a small store .
(Translated) A lot of choices (Original) Beaucoup de choix
They tried putting item back that was returned missing pieces at full price... This store is always sneaky
(Translated) Beautiful brand new store (Original) Beau magasin tout neuf
(Translated) Very courteous and cheerful staff (Original) Le personnel très coutois et souriant
The best
(Translated) Personal your good guys. (Original) Personnels tes gentils .
Bin Bin correct
(Translated) Difficult to find a clerk who can answer questions (Original) Difficile à trouver un commis qui peut répondre aux questions
Gave us the wrong parts
Clean and organized helpful staff
(Translated) Very good and clean (Original) Très bien et propre
(Translated) I must not take a mask because I have an asthma disease so I have a face shield but mister right strength mask and not accepted face shield I do not go for Canadian end never more dsl sorry (Original) je ne dois pas prendre masque en raison j'ai une maladie asthme alors j'ai une face shield mais monsieur force droit masque et pas accepté face shield Je ne aller pas pour Canadian fin jamais plus dsl désolée
Great staff, great store, but the curb-side pick up self-check-in system is flawed. It doesn’t give any user feedback, 3 times out of 3 I see confused customers and chaos.
Nice store.
Before writing this I read the reviews and found some of the complaints about customer service disheartening. However, my experience with an employee, Jessica in Hardware was amazing. She was pleasant and was determined to make my experience a great one. The icing on the cake was when she noticed a cut on my hand and offered me a bandage. I thank you. I'm 70 years old and Jessica was a breath of fresh air in an era where customer service is getting more like the experiences of some of the lesser ratings this store is experiencing. I hope management recognizes people like Jessica and her great work ethic. Larry
(Translated) Personal qualities, advice and services, courtesies and courtesies are words that come naturally to me when I describe Canadian Tire Cap-de-la-Madeleine. I highly recommend. (Original) Personnels de qualités, conseils et services, politesses et courtoisies sont des mots qui me viennent naturellement lorsque que j'ai à décrire Canadian Tire du Cap-de-la-madeleine . Je recommande vivement.
(Translated) The aisles are too narrow and can of choice compared to others (Original) Les allées sont trop étroite et peux de choix comparé à d'autres
Understocked, failed to locate inventory several times.
Very small, cramped store with tiny isles and small inventory on hand.
(Translated) Nice store good specials (Original) Beau magasin bon spéciaux
I'm normally a very patient and understanding individual when it comes to retail purchases, returns etc, but the service at this location is just atrocious. If you are just looking to walk in, buy a product and then leave i suppose its fine. But if you aren't use to the layout, have a question or just want to be treated like more than a dollar sign, then head elsewhere. After my latest experience, that's what I plan on doing. I worked in retail for a number of years and I can understand what its like to be on the receiving end of customer's frustration (even when something isn't your fault). But every time I visit this location they are obscenely rude, don't converse with you unless its to tell you how much change/total is owed, and they are so unhelpful its almost unfathomable. I attribute all this to poor management, because I have never experienced such poor customer service in any other Canadian Tire location. Its frustrating because I have been a patron of this company for the last 15 years and I always speak so highly of its products and services. Unfortunately, I feel as though I should warn my friends, family and any other individuals visiting this location.
Ok
(Translated) Service is good, the NOMA brand is a disaster. (Original) Service est bon, la marque NOMA est un désastre.
Mom say's....I'm not supposed to say anything if I don't have anything nice to say...bye.
(Translated) Very good welcome (Original) Très bon acceuil
alway what U may need good cost
(Translated) Disappointed with the service received in the sports department ... (Original) Déçue du service reçu dans le rayon des sports ...
Excellent
(Translated) 5 stars, impeccable service. (Original) 5 étoiles, service impeccable.
Good service
(Translated) Apart from the famous Canadian prices, it is expensive for many products, the new store, I like separations and at least it's better than the old place. (Original) À part les fameux prix du Canadian tire cher sur bien des produits, le nouveau magasin,j'aime bien les séparations et aumoins c mieux fait que l'ancienne place.
It's frustrating that the actual store isn't open but I went to canadiantire.ca is an easy option. ????
Staff always helpful and pleasant
Huge fishing and outdoor selection friendly knowledgeable staff
I used to hold out on buying items in the city and try to support the stores in Bancroft but after the holidays, I will no longer do that for Canadian Tire. They refused to honour the 5$ off energy coupon issued by the Government! Then they didn't believe that the light bulbs were included on the rebate so they called the Ottawa store where I had purchased the same bulbs with the coupon. After they had me wait at customer service for 15 minutes so they could call the store in Ottawa, the associate on the phone told them that they honoured the coupon. They still refused to honour the coupon!! I asked for the store manager and she had already spoken to the associate and refused to even listen to me! I wasn't looking to trick anyone or take advantage of anyone and it was confirmed by the Ottawa store. Terrible experience and terrible business move on their part. I wont drive out of my way to go there anymore and ill do my shopping at Home Hardware or back in the city. Truly disappointed.
Friendly and easy to deal with staff. Took good care of us during our visit. Our car broke down and they were able to fit it in to see what might be wrong with it. Thank you!
(Translated) Excellent service (Original) Excellent service
Our car broke down about 20 minutes outside Bancroft on Saturday and we were towed to Canadian Tire after the auto service had closed. The service manager, Fred Potts told us we could leave our information and they would work on our car first thing on Monday. True to his word, when Monday morning came around Fred ensured that or car was looked at as soon as they opened and kept us updated. But, what was really phenomenal was how Fred responded when we learned our car was beyond fixing. He helped us try to sell our car – since we didn’t know the area – called car rental places for us, called a taxi for us to take us to where we were renting our car from, and arranged for a local scrap yard to buy our car and take it off our hands. He also offered to drive us - during his break – to the car rental place, if the taxi was too expensive. My husband and I are fairly young and had never been in a situation like this before; having the support of Fred Potts and the Canadian Tire staff was a huge comfort to both of us.
(Translated) Some improvements would be needed (Original) Quelques améliorations serais nécessaire
This is a smaller store than I am used to but they seem to have a fairly good selection of items. They are in the process of changing shelves at the moment
(Translated) Tire fitting on April 18, 2018. I left the garage and surroundings at .5 km I heard a noise, I disembarked and I checked my wheels, the bolts of the right rear wheel were not even screwed. Safety at Canadian pout pout is not their priority from what I see. (Original) Pose de pneus le 18 avril 2018. Je suis parti du garage et environs à .5 km j'entendais un bruit, je débarque et je vérifie mes roues, les bolts de la roue arrière droite n'étaient même pas visser. La sécurité chez Canadian pout pout n'est pas leur priorité à ce que je vois.
(Translated) Improved speed at checkouts with the addition of automated checkouts. Thank you! (Original) Rapidité améliorée aux caisses avec l'ajout de caisses automatisées. Merci!
Great customer service. Very friendly and helpful
Curb side pickup is a joke. They expect someone to wait 4 to 5 hrs to get a simple item off of the shelf. What are these employees doing inside the store if they can't simply walk over grab an item and bring it outside? I used to enjoy shopping at this store but now its a joke. Amazon is making billions while small businesses are dying off.
(Translated) more choice, and it's brand new. But Customer Service isn't all the best. Authentication (This writes on the paper that the person filling out the paper. You have to verify the identity, FAX, and DESTROY the EMIDIATEMNT paper. The lady took my paper and put it next to the other cash register with my re-bleeding card and allowed to be seen by all, not to fax it. When I got home the next day I applied the CT bank and told me that they had not received anything, and that it was supposed to immediately fax the paper and destroy it. I call the TC for tomorrow if she faxed the paper, and why she did not do as written on the paper, she replied that they keep the paper in a file and not destroy it, and that the only way to know if the paper is returned when I receive the card. That is the only way. So I called CT again but could speak to the manager and there the paper was sent and I received the confirmation they received. So be careful when you do the authentication, she didn't even send it and the others are telling you an irrelevant story. I apply Bank CT and Mont says they have no right to do as they please. This is written like that, that is what they are supposed to do. And even the bank asked me if it could give me a copy to confirm on the phone with the agent, which it did not do. A great experience thank you. (Original) plus de choix,et cé tout neuf. Mais Service a la clientele pas tout les mailleurs. Authentification(cé ecrit sur le papier que la person quil rempli le papier. Il faut verifier lidentiter, LE FAXER,et DETRUIRE le papier EMIDIATEMNT. La madame a pris mon papier et a mis ca a coter de lautre caisse avec mes remsaignement de carte et permis a la vue de tous, la pas faxer. Au retour chez moi, le lendemain jai appler la banque CT et mon dit quils ont rien recu, et quelle ete suposer faxer emidiatement le papier et detruire. Je rappel le CT pour demainder si elle a faxer le papier, et pourquoi elle na pas fait comme ecrit sur le papier, elle ma repondu que eux ils garde le papier dans un dossier et non le detruire, et que la seul maniere de savoir si le papier cé rendu cé quand je recoit la carte. Que cé la seule facon. Alors jai rappler encore CT mais poud parler au gerent et la le papier a ete envoyer et jai recu la comfirmation quil ont recu. Alors fait attention quand vous fait les authentification, elle lavais meme pas envoyer et les autre te dis une histoir qui na pas dalure. Jai appler la Bank CT et mont dit que ils ont pas droite de faire comme il leur tente. Cé ecrit comme ca cé ca quils sont suposer faire. Et meme que la banque ma demander si elle ma donner une copy pour comfirmer au telephone avec lagent,ce que elle a pas fait. Une belle experience merci.
Had trouble finding product, found peter who helped me and was very polite and a++++
Huge outdoor section with a great selection.
Droped a tire off to be repaired at 9am. to pickup at 11am. When I got there at 11am it was not even touched! Besides they wanted $20 . to just put it back on the car. On top of the $38 to fix it.. so I took it to Choice Tire got it done for $28. put back on. So i will never go back there again.. There service dept.. needs a major over haul.. Starting with the service manager..
Aisles are narrow and a bit crowded. But otherwise a typical Canadian tire.
This is where camo was born.
(Translated) I live there we feel at home (Original) J'y habite on se sent chez nous
It would be nice if the staff would take their air pods out of their ears while WORKING. He actually had to REMOVE the ear bud to even hear me when I had to repeat my question.... All the times I've worked retail I've NEVER been allowed headphones on the sales floor. Ridiculous.
(Translated) Lack of choice for caps..staff too young to do all the tasks required. .long to be served and long wait during the service because lack of experience. Very messy also throughout the store. (Original) Manque de choix pour les casquettes..personnel trop jeune pour faire toutes les tâches exigées. .long se faire servir et longue attente lors du service car manque d expérience. Très le bordel aussi dans tout le magasin.
Purchased a kayak at this location and found every member of the staff to be very courteous and friendly.
(Translated) too small, too many people, too many employees who sigh! ahhhhh beinvenue ct (Original) trop petit,trop de monde,trop d'employés qui soupire!ahhhhh beinvenue chez ct
(Translated) Well adjusted (Original) Bien aménagé
Closest Canadian Tire outside of Huntsville if you are on the South East Side (East Gate) of Algonquin Park. It is not a "mega" store, but it has everything you need. If you live in the area you can order items to the store for easy pickup. Staff are polite, usually helpful and expected knowledge base for a Canadian Tire Store.
(Translated) The store for everything. ???? (Original) Le magasin pour tout. ????
Great auto and in store service. Like small town.
Good shopping experience and friendly staff and covid protocols being very well followed.
(Translated) Massive choice, impeccable and courteous service (Original) Du choix en masse, un service impeccable et avec courtoise
(Translated) OK, thanks (Original) Ok merci
Only curbside pickup
(Translated) Very good clean and good services remembering there are some good special (Original) Très bien propre et bon services souvant ya des bon spéciaux
Shopping
I found the young man I dealt with was very helpful friendly.
(Translated) You find everything for your projects at home, tools and a lot of decoration. Good prices and very good service! (Original) Encuentras todo para tus proyectos en el hogar, herramientas y mucha decoración. Buenos precios y muy buena atención!
Have a cottage up this way and they always have what I need unlike the inventory issues in the city.
Took the wife's car in to have tires installed & changed around, they stripped one of the wheel studs& never even mentioned it. But made a note on the service order that one of the wiper blades had a crack in the rubber. I discovered the stripped stud& returned to tell them, they blamed me for doing it.
(Translated) Excellent service, courteous staff. (Original) Excellent service, personnel courtois.
Super helpful staff, I can always find what I need and if I can’t then they order things in, love this store!!
(Translated) Well he is quite new so that's why he's pretty (Original) Bien il est tout à fait à neuf c'est pour ça qu'il est jolie
It makes elliot liveable i guess
Hate those self serve tellers
Good little Canadian tire. Everything you need. Problem is on Saturday Tom Hunt and his dog are there.
(Translated) I will buy a lot of tools from Canada tire (Original) je vais acheter beaucoup d'outils chez Canada tire
It's got what you need
(Translated) The new location is cool. (Original) Le nouvel emplacement est cool.
Dirty,massy and unplaesant personal. I am surprised. Boris
(Translated) Trade difficult to attend for a client with reduced mobility. No motorized basket and the layout makes the use of a personal scooter impossible. (Original) Commerce difficile a fréquenter pour un client a mobilité réduite. Aucun panier motorisé et l'aménagement rend l'utilisation d'un quadriporteur personnelle impossible.
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Very good personal (Original) Personnels tres bien
(Translated) Very big with excellent price. (Original) Très grand avec d'excellent prix.
(Translated) For tires (Original) Pour les pneus
Your regular Canadian Tire.
(Translated) New store with a good area and a lot of inventory. (Original) Nouveau magasin avec une bonne superficie et beaucoup d'inventaire.
Need more people working, we as customers should not have to look for a employee to find something!!!
Great people they didn't have what I needed, but they showed me were I could get what I needed with their competition. Very thankful.
Customer service was not very nice.
Well stocked and clean with vrerh helpful staff
(Translated) We find everything (Original) On trouve de tout
This covid situation has made staff and customers forget to be civil to one another. Also blocking the ends of isles in order to create a ridiculous one way system presents a serious situation if there ever was an emergency. Not a pleasant visit at this Canadian Tire store
Will be moving to Barkoff st soon
(Translated) We find everything (Original) On trouve de tout
(Translated) Great shopping ???? (Original) Super achats ????
Nothing to say. Will travel to Espanola anytime!
worst canadian tire ever
Had awesome service from the paint dept. Helped me find everything I needed.
(Translated) Good service in general (Original) Bon service en général
(Translated) Brand new, clean and well lit. (Original) Flambant neuf, propre et bien éclairé.
(Translated) I really like! (Original) J'aime beaucoup!
A bit chaotic in store, but the staff is handling it really well and are very helpful. And pick up of pre-ordered items is a breeze.
(Translated) Yres satisfied (Original) Yres satisfaite
This is the worst Canadian Tire. Employees very public about hating working there. Never found a pleasant employee. And the worst, most unfriendly ones work at the Customer "Service" desk. Have to go there as it's the only one in miles.
(Translated) Have all can find in this store (Original) Ont peux tous trouver dans ce magasin
(Translated) Great service (Original) Super service
(Translated) The staff are nice and it's near my home. (Original) Le personnel est gentil et c'est près de chez moi.
good
(Translated) Good choice and good price (Original) Bon choix et bon prix
Purchased coffee maker and small ottoman. The young man who helped us as very friendly and had excellent customer service skills
Though I sincerely acknowledge these are unprecedented times and staff are exhausted and stressed, so too are customers who are doing their very best in this new world. Going into a store is now foreign and intimidating to say the least, completely outside our norm. Though the store layout and practices may be old hat to staff, this is not true for those of us who’ve been home for 2 months or more (for your safety and of course our own). 100% of the customers I encountered maintained complete distancing, where helpful in guiding each other through the store (especially areas that seemed to put us in a perpetual loop ... had some good chuckles) and kind. I wish I could say that for ALL the STAFF where so rude and made the experience all the more uncomfortable and exceedingly even more intimidating. Did I make mistakes in my nervousness? Most likely, but I was navigating while being fast to allow others constant flow in the store. Came home with 50% of what I needed. We’re in this together people ... each with our own stories and stresses ... rudeness and intimidation is not the answer, ever. I’m going to put this away and tell myself it was a coincidence that each staff member was simply having a bad day. The cashier was the icing on the cake, gave no verbal direction of how/where to proceed and succeeded making me feel supremely unwelcome. Come on people, we’re better than this.
The stuffs helped me a lot
I would give zero stars if it was possible. My wife wrote an email complaint to the store owner last week about a terrible experience we had with the clerk who was on duty at the service desk. Have not heard a word from the owner as of yet, five days later. I noticed that the owner only seems to respond to the good reviews on the web site. Some of the staff need retraining in the customer service department. I will no longer be shopping here in Elliot Lake at this Canadian Tire store, I will now be going to Espanola if I really need anything from Canadian Tire.
(Translated) often different web and store inventory. sometimes difficult to find help but when we succeed they have always been helpful (Original) inventaire web et magasin souvent differents. parfois difficile a trouver de l'aide mais lorsque l'on réussi ils ont toujours été serviable
Online inventory indicates one or two items but when you get to the store there are none.
(Translated) Good service (Original) Bon service
(Translated) The employees are not trained on certain things but on the whole it is okay. (Original) Les employés ne sont pas formés sur certaines chose mais dans l'ensemble sa va
(Translated) Super store i love (Original) Magasin super j adore
(Translated) I often find what I'm looking for different items (Original) Je trouve souvent ce que je cherche différents articles
Good service
(Translated) Lots of goods, very clean and very well arranged (Original) Beaucoup de marchandises, très propre et très bien disposees
(Translated) A must, always a lot of choice! (Original) Un incontournable , toujours beaucoup de choix !
They had the item I had been looking for and couldn't find in the city. I am happy I checked there.
Very friendly staff.
John in Auto service was great
The one star says it all, most would agree.
The worst place to get service ! Now I know why People call it....... "Crappy Tire"
Very nice store...great new and improved sporting section
Large store and lots of staff
This is a decent Canadian Tire with an excellent selection of outdoor and garden equipment and a wide selection of fishing and game equipment. Its a true Canadian Tire, not your run of the mill downtown store. Its a bit hard to navigate since its so packed with stuff. But you'll definitely find more than you would downtown here. The selection is much better and the prices are about the same.
They were very rude once again...
GREAT SERVICE DEPARTMENT
The staff are just amazing. Couldnt of picked better people to show off a canadian store ♡
(Translated) Caring staff The best organized TC of T-R (Original) Personnel attentionné Le CT le mieux organisé de T-R
good
I was unable to find someone to help me. Just like every other Canadian Tire store I have been. Always disappointed with your lack of customer support. Not sure why I wasted my time again. I called, they took my info, and still no one called me back. Go figure!
(Translated) Friendly staff (Original) Personnels conviviales
Friendly service, clean store hand sanitizer readily available
(Translated) There are really good prices (Original) Il y a vraiment de bon prix
Always good
All Canadian Tires are superb.
Fine. Keith
Lovely
Large and well stocked for summer
Store floors marked for social distancing but customers ignoring signs and staff, other then cashier's, are not redirecting customers. Store is cluttered and difficult to move around. Otherwise as far as a Canadian Tire goes, it's a Canadian Tire and mostly what is expected.
(Translated) We find excellent service! (Original) On trouve de tout excellent service!
The employees there are amazing
(Translated) Inventory often wrong otherwise good service (Original) Inventaire souvent faux sinon bon service
Great Staff friendly and efficient service!
(Translated) Good size, Good location (near the 40) courteous service (Original) Bonne superficie, Bon emplacement (près de la 40) service courtois
(Translated) Excellent service !!! (Original) Excellent service!!!
(Translated) Big area when you are looking for something in particular..and you have not much time to shop..tu searched for a long time Clerks in minimum number too busy to answer or else in found pad (Original) Grande surface quand tu cherche qq chose en particulier..et que tu n'as pas bcp de temps pr magasiner..tu cherches longtemps Les commis en nombre minimal trop occupes pr repondre ou bien in en trouve pad
(Translated) Excellent ???? service (Original) Excellent ???? service
Good staff, very helpful.
(Translated) Nice department store lots of choice (Original) Beau grand magasin beaucoup de choix
Thank you for enforcing the mask mandate against these silly Karen’s. Absolutely wonderful employees too I will definitely shop here again
(Translated) We always find everything (Original) On trouve toujours tout
(Translated) Variety and good service (Original) Variété et bon service
Brand New store! More stuff!
Great store. Just recently went in for some camping dishes that were in the flyer and the young lad went searching for it as it had just come off that days truck. Found it within minutes, where many would have said, it must be back there somewhere come back later. This store has always met our expectations!
(Translated) We find everything. Good service, (Original) On trouve de tout. Bon service,
(Translated) Quick! (Original) Rapide!
Had some of what I needed.
Positive
(Translated) Superb store, good variety of products and courteous employees, but prices are higher than their competitors on many items ... Shop before you buy! (Original) Superbe magasin, bonne variété de produits et employés courtois, mais les prix sont plus élèves que leurs concurrents sur plusieurs articles... Magasinez avant d'acheter!
(Translated) Nice and wanted items in stock. (Original) Sympas et items voulut en stock.
Ordered on line. Pickup at the store.
It's a big store for a small town and has pretty much everything you would expect and more from Canadian Tire.
Great store
Wrong item given at curbside pickup. Was a cheaper item than what I paid for. Runner employee was really kind and helped me quickly.
Picked up an order purchased online
(Translated) The only place to put rubbers on Sunday (Original) La seule place pour poser des rubbers le Dimanche
Completely useless since covid. You might as well shop at Amazon as you will get better service there. Nobody will answer the phone and if they do, they'll just transfer you to someone that doesn't answer their phone. Update: I called the number that was given to me. It's just a generic Canadian Tire phone number. I was put on hold. Probably "because of Covid".
Gas bar workers are very friendly and nice people. Enjoy going there every time. Rolly is a very nice lady.
This particular Canadian tire is overcrowded with merchandise and just seems too tightly packed. Staff are super friendly. Depending on the reason for your visit you may be disappointed. I found their tool section small but their hunting section is large.
Good store, and helpful staff
This was my first time into the Canadian Tire in Bancroft and definitely won't be my last. I got everything I needed and more. Bluetooth speaker to windshield wash fluid, oil and filter to cat food and litter. And who can forget sugar! And there wasn't a single shelf that wasn't fully stocked. Lots of friendly staff available and lots of computers to search if need be. I even got the wiring harness for my CD player in my van and antenna wiring. Plus a double charging cord. Amazed and I'll be back. :)
Most of the staff are friendly and helpful, they do the best they can with the limited space they have. One cashier, who I assume is the head cashier, is extremely rude and overbearing. On several occasions I've witnessed her belittle and berate other cashiers and customers, including myself on one occasion. I've heard her talk about customers who were only a few feet away at the next cash register. She needs to be fired ASAP. I WILL be talking to the manager the next time I witness such disgusting degrading behaviour. It's nice to see the new managers fire some of the other ignorant people especially those who worked in the parts department for so long.
(Translated) Good service and courteous (Original) Bon service et courtois
Very friendly and helpful staff, good selection. The associate in automotive even helped us pumping up our tires although we just asked for the nearest tire pressure check station.
(Translated) The mechanic did not check properly whether the new alternator was charging the battery. Chu fall down in half an hour (Original) Le mécanicien a pas vérifié comme il faut si le nouvel alternateur chargeait la batterie. Chu retomber en panne dans la demiheure
I recently broke down in a remote area north of Bancroft and was towed to the CT service centre after close on a Sunday night. I was stranded and had to stay the night. I spoke with Robert, a service rep, first thing in the morning and after explaining my situation he assured me that they'd try to get me back on the road ASAP. They did exactly that and I couldn't have been more appreciative. Many thanks to Robert and the mechanics working that Monday morning.
(Translated) Excellent (Original) Excellent
Complete joke. Staff has no idea what's in stock and if they do they have no clue where it is. Then when you ask them to find something they hide till you leave. Assuming you can even get an employee to acknowledge you at all.
(Translated) This place is great! (Original) Cet endroit est super !
(Translated) Very good service from the supervisor Mr Denis Fournier (Original) Très bon service du superviseur Mr Denis Fournier
(Translated) The butt to change just tank brakes (Original) La crosse pour changer juste des freins de char
Not impressed with customer service. Definitely more concerned with corporate policy than being useful or personable. They find excuses not to assist you.
Very disappointed with the customer service at this CT..especially the manager! I’ll be using the home hardware going forward
(Translated) I do not remember finding what I was looking for. (Original) Je ne me souvient pas d'avoir trouver ce que je cherchais.
Goog
Amazing Canadian tire
The very best Canadian Tire Around, and good service and staff.
good place to get basic gardening and home repair items
Canadian tire now sells mostly cheap junk. In a small community we depend on this store for small electrical, plumbing, and hardware. Always sold out of many items. I shop elsewhere when ever possible now. Sad to not support a local business
Had what I went for easy to find, service was great
Great! Great service from Debbie at Canadian Tire Elliot Lake.
Helpful staff and the cashier was incredibly kind.
Nice store with friendly staff
(Translated) I do not like too much (Original) perso j'aime pas trop
If you don't like Canadian Tire, we'll never be friends. Go there, shop, enjoy.
The staff, even though they were running for the first major holiday in the country setting heat, were very helpful and accommodating. I appreciate things like this.
Large selection and decent service
(Translated) His check mark (Original) Sa coche
I love this Canadian Tire, the people that work here want to help in all your shopping needs. In Toronto or Etobicoke they dont want anything to do with you. Specially the one on Albion Mall..
Sarah gave excellent service the car was finished earlier than they said it would be and the price quoted was fair and reasonable
Poorest customer service. Exasperated and rude from the go. No smile no service. Don't bother asking questions.
(Translated) I received a good service thank you (Original) J'ai reçu un bon service merci
(Translated) There is everything ! (Original) Il y a de tout !
Helpful
The staff at this Canadian Tire care and are willing to help make your shopping experience better. Very friendly and happy to speak with. The girl at the customer service desk was exceptional! Thank you Canadian Tire.
Was ok
(Translated) New store in cap de la madeleine (Original) Nouveau magasin à cap de la madeleine
Staff are always helpful, just little frustrated with directing arrows due to covid, otherwise everyone is super friendly.
(Translated) You can find everything, just check if the items are super special, otherwise we risk paying too much! (Original) On y trouve de tout, faut juste vérifier si les items sont en super spécial, sinon on risque de payer trop cher !
Very good
(Translated) Very nice place to shop (Original) Très belle place pour magasiner
(Translated) Oil change. 40 minutes. Meet at 3:00 p.m., they entered my vehicle at 3:15 p.m. (Original) Changement d'huile. 40 minutes. Rendez-vous à 15h00, ils ont entrée mon véhicule à 15h15.
(Translated) I like better the new bigger shop with a lot of choices better arranged the gone and courteous and competent service (Original) Jaime mieux le nouveau magasin plus grand avec beaucoup de choix mieux disposé les allé et service courtois et compétant
Friendly and helpful
I'm sorry for talking badly about the customer service at the auto centre of Canadian Tire Bancroft . It was Saturday August 5th 2017 around 9:30 . My husband wanted our car brakes to be fixed. We were in an art Show.. The guy in charge made both, a young guy and my husband to wait around fifteen minutes talking with another guy about the cars in a magazine. Then called the young guy in front of him. The "friend" came back again, talked for ten more minutes while my husband was waiting to ask a question. When finally his turn came He asked if the brakes could be fixed. He answered in bad mood that they won't do that because they would closed at 12:00 noon. Imagine My husband almost lost his temper. The guy saw him in the line from the beginning and made him waiting for around 25 five minutes talking nonsense with his friend. We are from Scarborough.
(Translated) Bs bike trip (Original) Trip de bs pour vélo
Guy at the service dest for parts and service was grumpy.
⭐⭐
Nice spacious clean store with everything you need for cottage Country. Lots of sale items. Helpful customer service and friendly cashier.
Typical town Canadian Tire. Trying to have everything for everyone, so maximizing inventory space means smaller isles and crowded isle-ways. Found what we wanted. Had a wide variety of winter equipment stacked in the seasonal outdoor covered section. Checkout staff was nice.
If you like to spend money for nothing...get your car fixed here! They do the bare minimum. I brought my car into them to fix an issue because my rear tires wore down to the cords so they made me buy 4 tires ($581) instead of just two because I have an AWD and they said the issue was caused by a worn bushing so I paid them $400 to fix it and then 7k kms later my rear tires were worn down to the cords again and it cost me another $251 to replace them AGAIN and they said oh well we thought that the bushing was the issue. They misinformed me because they said there was no alignment needed in the rear. I have never had any luck with Canadian Tire mechanics ripping me off and Elliot Lake is no exception!
Easy layout found what I needed quickly and was back on the road.
(Translated) Good service in the garage despite the lack of staff, nice store. (Original) Bon service au garage malgres le manque de personnel, beau magasin.
(Translated) Very well ! Modern! (Original) Très bien ! Moderne !
(Translated) 10 customers waiting in front of the only open cash register Each time the wait is over I hope that in the new store you will improve this I adore the Canadian brand pulls before but your prices are less and less competitive, even in discounts. (Original) 10 clients qui attendent devant la seule caisse ouverte A chaque fois l attente n en fini plus J espere que dans le nouveau magasin vous allez ameliorer ca J adorai l enseigne canadian tire avant mais vos prix sont de moins en moins competitif, meme en rabais.
(Translated) Clean and good service. (Original) Propre et bon service.
(Translated) Good customer service ... (Original) Bon service à la clientèle...
(Translated) very good service (Original) très bon service
It's your standard Canadian Tire store...Staff very helpful and friendly.
(Translated) Very large, wide choice, clerks at all corners! (Original) Très grand, vaste choix, des commis a tous les coins!
Thank you for squeezing my car in to get my tires done! My tires were in really bad shape, and they were fully booked, but they were able to get me in Soni could drive safely home (back to Ottawa) ! My car was done in the time the said and feels like a brand new vehicle. Price on the tires was good, and they tookt he old ones away (with a small fee) so I don't have to worry about them myself.
(Translated) a guy always finds something useful at canadian tire (Original) un gars trouve toujours quelque chose d utile chez canadian tire
It's great in there. Sometimes the floor arrows are confusing, but only if you don't pay attention to where you are going. The app tells you what shelf and how many are left in whatever store your looking in, which makes navigating the store a lot easier. There is plenty of parking, and wheelchair accessible entrance. Friendly staff.
(Translated) Average (Original) Moyen
(Translated) Very nice super practice (Original) Très beau super pratique
Great mech finally at this store
(Translated) Clerks are nice. The store is clean. The paths are well filled and it is well indicated. (Original) Les commis sont sympathiques. Le magasin est propre. Les allées sont bien remplies et c'est bien indiqué.
(Translated) Up to date, space, service and excellent accessibility. The only problem is the main street "Barkoff" access to the problematic highway (Original) Au goût du jour, espace, service et accessibilité excellente. Le seul problème est la rue principale "Barkoff" accès à l'autoroute problématique
Love this place
I was returning an item that was faulty and I was treated like a criminal it took 45 mins and the employee called her mgr and he hmmd and hawed. I was getting furious by this point, I mean wow really. Really realty bad service. I have spent a lot of money there and to be treated that way just ridiculous.
What a nice change. The New owner was actually on the floor. Helping customers, setting up new merchandise. This it's a welcome positive change.
This place is great good people if u need help there is workers rite there to help messa
(Translated) Very nice store (Original) Très beau magasin
(Translated) Advent we had 3% by dolor the 1/2% (Original) Avent on avais 3%par dolor la 1/2 %
(Translated) A little similar to its competitors (Original) Un peut semblable a ses concurrents
(Translated) Always practical (Original) Toujours pratique
Great selection & perfect cottage country hours. Lots of parking & close to many other main staple stores. Always love to check out CT! Pricing is on point & sales are always ongoing.
(Translated) Very good store (Original) Très bon magasin
Smaller store, friendly staff.
Regular Canadian Tire - same as every where in Ontario
Great store
Great store. We found everything we needed. Spent over$200. Love the big chair out front! Cashier was friendly.
Love this store!
(Translated) Succeeded in finding what I was looking for. (Original) Réussi à trouver ce que je cherchais.
(Translated) Noticeably better since the move, the store is much bigger and functional! (Original) Pas mal mieux depuis le déménagement, le magasin est beaucoup plus grand et fonctionnel!
A couple of weeks ago while driving through the area, my tire got a pin hole leak. Thankfully Canadian Tire was open and I spoke to Fred in the Auto Department who was able to arrange to take me right away. They fixed things up in no time and had me on my way. Thanks to Fred and the team for your friendly support!
Good
The people should stay at home get pay from the prime minister. There no good there .
Nice store. Staff are helpful but swamped with summer time business levels
(Translated) I found what I was looking for flares, lights (Original) J ai trouvé ce que je chervhais fuses , lumieres
(Translated) Always poor service at this branch !! If you need help with a tool or the like, it's very difficult to find an employee who can help you. I do not recommend. (Original) Toujours un service médiocre à cette succursale!! Si tu as besoin d'aide pour un outil ou autres, très compliqué de trouver un.e employé.e pouvant t'aider. Je ne recommande pas.
They never have stock
(Translated) There is a lot of choice and nice shop. (Original) Il y'a beaucoup de choix et beau magasin.
(Translated) I bought a Sodastream machine last year from your store, I am very satisfied. Since that time, I have been exchanging my Co2 bottles at your business. I ended up with a 2nd bottle of Co2 this summer. So I went to your store this morning to simply return it to take back my deposit. A deposit of about $ 15 on purchase and I was told this morning that the system now only refunds $ 1 and not what I paid initially. We get along here, I'm not $ 14 of happiness in life, but I do expect to gain respect as a consumer and not feel like I'm paying here for, I imagine, a form of abuse that there may have been on returns. I am therefore extremely disappointed with the situation, in principle of course. (Original) J'ai acheté une machine Sodastream l'année dernière à votre magasin, je suis très satisfait. Depuis ce temps, j'échange mes bouteilles de Co2 à votre commerce. Je me suis retrouvé avec une 2e bouteille de Co2 cet été. Je me suis donc présenté ce matin à votre magasin afin de simplement la rendre pour reprendre mon dépôt. Un dépôt d'une quinzaine de $ à l'achat et on m'indique ce matin que le système rembourse maintenant seulement 1$ et non ce que j'ai payé initialement. On s'entend ici, je ne suis pas à 14$ du bonheur dans la vie, mais je m'attends par contre à me faire respecter en tant que consommateur et à ne pas sentir que je paie ici pour, j'imagine, une forme d'abus qu'il y a pu avoir sur les retours. Je suis donc extrêmement déçu de la situation, sur le principe bien évidemment.
Staff are excellent and will try to assist any way they can
(Translated) Clean, easy to find what you are looking for. (Original) Propre, facile à trouver se que l'on cherche.
Picked up online order
(Translated) To move out. . . (Original) Déménager. . .
Great staff
(Translated) My store par excellence ..... (Original) Mon magasin par excellence.....
Had to wait quite a while for my curbside pick up even though there was only one car ahead of me and I had received my email saying my order was ready.
(Translated) I find everything for cooking at a very good price. (Original) Je trouve tout pour la cuisine a très bon prix.
Always friendly staff would like to see the store updated and renovated like Belleville in Peterborough
Very Very slow! And they are rude. Is 6h not enough time to get a 1 item order ready? Not good.
Went in for a truck battery. Good service in and out quickly
Great service today. Some businesses would just tell you what aisle to go down when looking for an item, but not Kim, she took me exactly to the item. She was very customer service friendly. It was like having my own personal shopper while visiting Canadian Tire today. We come every summer from Peterborough & always shop here. When I said Thank you to Kim for her help she said she treats all her customers the way she would like to receive service herself. They should make Kim, employee of the week. ???? Cheryl ????
I tryed to get some help but the one lady just walked by me
A+
Friendly staff but prices are high for the items that they have in stock.
(Translated) You are going to have beautiful tickets I want to have the word ticket (Original) Tu vas avoir des beaux tickets je veux avoir le mot ticket
(Translated) Never disappointed. Except the employees are a bit hard to find haha (Original) Jamais déçu. À l'exception qu les employé sont un peu dure à trouver haha
(Translated) Good place for auto accessories (Original) Bonne endroit pour accessoires automobiles
Clean and friendly
(Translated) Customer service leaves something to be desired, employees run away (Original) Service clients laisse à désirer les employés se sauvent
(Translated) His super Canadian pulls we find everything we need for the house hihi (Original) Ses super canadian tire on trouve de tout ce qu'on a de besoin pour la maison hihi
I always have the best customer service at my Bancroft Canadian tire. My husband and I were looking for certain length of battery cable and were approached by a sales associate. He offered help and found us what we needed. Awesomeness! Updated April 16th 2020 : We called today to place an order over the phine due to COVID. Our sales agent Karen S. was the most patient and friendly lady and was such a pleasure to deal with. Thank you so much for all your help today, you are an amzing sales associate.
It took a longer time frame than it should have to get my new tires - well over a week and a half so I wasn't happy. The Parts Services staff to me weren't exceptionally helpful or willing to do more to get the order delivered
Found what i was looking for quickly and easily store was clean checkout staff polite.
(Translated) Too bad things are moving ... (Original) Dommage que ça déménage...
(Translated) No clerks as usual for information and not know products. (Original) Pas de commis comme d'habitude pour informations et connaissent pas produits.
Great selection of outdoor and sports stuff.
(Translated) We find everything at good prices (Original) On trouve de tout il on de bon prix
(Translated) The store is ok but the return service was very slow we served a customer who arrived after me before me and finally made me wait even longer (Original) Le magasin est ok mais le service du retour a été très lent on a servi un client arrivé après moi avant moi meme pour finalement me faire attendre encore plus longtemps
(Translated) I bought a car battery and some acid from their battery leaked onto my coat in the store before I paid. It scrapped my coat. They changed the battery but my coat nothing. The manager was very condescending and rude (Original) J'ai acheté une batterie d'auto et de l'acide de leur batterie a coulé sur mon manteau dans le magasin avant que je paie. Ça scrappé mon manteau. Il ont changé la batterie mais mon manteau rien. Le gérant fut très condescendant et impolie
(Translated) Fast service (Original) Service rapide
Cool
(Translated) Cashier service super slow (Original) Service aux caisses super slow
(Translated) New and very large, you can find everything, it's a must. (Original) Nouveau et très grand, on y trouve de tout, c'est un incontournable.
Went to buy stock item and was told the has sold the last one. Askd for a rain check and was told I would need to prepay it. Prepay for a stock item ?? Rediculoius.
This store is a waste of time . I try to shop local however they never have the sale stuff out. Hardly ever carry what I need . I find myself having to go to Espanola to get items that should be in stock for a sale .
What lacks in supplies they make up in customer service! Edit 2021: Best prices for fishing gear, and very helpful staff. Big line ups since covid, but I'm glad they're open again!
Everyone at that store was so helpful and cheerful! Was great!
Very nice people service good
(Translated) Young people lack motivation ... (Original) Les jeunes manques de motivation un peu....
(Translated) Nice hardware store and qualified person (Original) Belle quincaillerie et personne qualifier
Awesome, staff is very friendly
(Translated) We find everything (Original) On trouve de tout
I own a mobility bike and they moved a display so that I can get out easily good store good people.
Shop here often when visiting friends. Anything you need they can order in. They are very helpful staff.
My first carb cost me 23 bucks ,they may cost a bit more this is my go to for any thing to fix the house the staff are friendly and will be glad to help you got good parts and auto repair ,gas bar and every thing for the home and car .
Small store..okay service
Love this store more than other CT's
Good place to shop
Great prices, lots of choices on everything!
(Translated) Very well (Original) Très bien
Very difficult to recommend this store. Staff are unwilling to help you with questions. Had a very unpleasant experience with a cashier. Extremely rude and unprofessional. Shop anywhere but here.
Lousy staff attitude!!
(Translated) Lots of choice and good service (Original) Beaucoup de choix et un bon service
(Translated) Uncompromising service, I went for a flat tire and they served me straight away upon my arrival. They even made my tire change on the side of the garage since all the doors were occupied I don't know if it's because it's a young team but they are really dedicated In short, local garage service while it is a national banner. (Original) Service intraitable, je suis allé pour un pneu crevé et ils m'ont servi tout de suite dès mon arrivée. Ils ont même effectué mon changement de pneu sur le côté du garage puisque toutes les portes étaient occupés Je ne sais pas si c'est parce que c'est une équipe jeune mais ils sont vraiment dévoués Bref, service de garage de proximité alors que c'est une bannière nationale.
(Translated) Find any beautiful store (Original) Trouve de tout beau magasin
(Translated) Perfect (Original) Parfait
Impressed with the outdoors section here i never mind making the hour commute to check things out and i always find what i need !
(Translated) We find everyone (Original) On trouve de tous
5:25 pm shopping!
If you cant find it there us always a very helpful employee that will go the whole 9 yards to help
Hey, great service....
Typical Canadian tire but son the staff who work customer service are a bit hostile at times.
Always great assistance and prices
(Translated) Nice shop but the service too long. Yesterday I was honing my skates learned 45 minutes (Original) Beau magasin mais le service trop long. Hier j été faire aiguiser mes patins sa appris 45 minutes
Friendly and helpful
(Translated) Quality service and answers to our questions (Original) Un service de qualité et des réponses à nos questions
One stop shop
Great place
Don't like it
(Translated) Moving sale until October 14, 2018 (Original) Vente de déménagement jusqu'au 14 Octobre 2018
Cashier was the nicest lady. Long cash out line that moved very quickly
(Translated) Always fun to go to this place wow (Original) Toujours le fun daller à cette endroit wow
No line ups, in and out with everything I needed in under 5 minutes! Clean store friendly staff.
Having the circumstances of driving an old and worn-out car has its challenges. The service, care, concern and adaptability of the Automotive group constantly gave me the most excellent service, customer care, understanding and flexibility in keeping cost down one could imagine. I trust them totally and need never find any other place to meet my automotive needs. I am treated like a friend and family. Sitting in the waiting room and listening to the abuse of anxious and fearful customers troubles my mind. Hats off to the service reps who calmly deliver daily excellence behind the desk and in the shop! .
Nice store, staff friendly and helpful
(Translated) Excellent service and very fast (Original) Excellent service et très rapide
(Translated) my favorite store youpi (Original) mon magasin préféré youpi
Good store
(Translated) Excellent service as always thank you (Original) Excellent service comme toujours merci
(Translated) David and his colleagues at the garage tonight offered me exceptional service. When I ran out of a starter on my way to Quebec, they repaired my emergency car. Sincerely, a huge thank you to you. Professional, friendly and very efficient service! (Original) David et ses collègues au garage ce soir m’ont offert un service exceptionnel. En panne de démarreur sur ma route vers Québec, ils ont réparé ma voiture d’urgence. Sincèrement, un immense merci à vous. Service professionnel, sympathique et très efficace!
No one came to serve me so I left. Wanted paint
Just don't use their automotive dept and you'll be fine ;)
friendly but a concern returned a sleeping bag that cold spots when transaction was completed and cashier made a bunch of circles on my original receipt I asked for a receipt showing the return... you don't get one ... nothing even a photo copy? no never had this happen before you always get confirmation of the transaction
95 cents for gas WTH this is insane
June 24, 2018 we had a flat in Killaloe and were told we could drive for five hours on the donut, I disagreed. When we got to Bancroft the service area was closed but my sister found someone to help us. Kevin was absolutely wonderful, my sister bought a new tire and he put it on for us so that we could continue to Peterborough and Stratford. Thank you Canadian Tire Bancroft and especially Kevin!
Handy store for everything from repairs to new items
(Translated) Good service in general. (Original) Bon service en général.
I found everything I needed and the store wasn't busy or clutter the staff was very nice
Rudest Canadian Tire staff ever!! Will never walk into that place again! Disgusting and disappointing.
I was at the end of an isle with a cart. There was an employee with a cart blocking my way. I waited patiently until she asked if she could help. I told her nicely that id like to go down the next isle. If looks could kill ida been lying on the floor! My only alternative would have been to turn the cart around and wheel it back down that isle and around. She had to move her cart 4 feet! Im 61 years old and spent $415 in this store! In the future ill go to minden which is the same distance.
Good always find what i need or get good help when i need it
(Translated) Very poor service not even give the right parts for tanks (Original) Très mauvais service donne même pas les bonnes pièce pour les chars
Friendly staff. Had what I was looking for. In and out in less then 10min
Went to Canadian Tire in Bancroft on the weekend to buy a generator. When I called about it, they told me that they didn't sell dual fuel generators and they were being discontinued and wouldn't be getting any in. To my surprise I seen that they had one in stock while online. I went to purchase it. They gave me the run around saying that because of covid I would have to go to the shipping department and load it there. Just pay for it first they told me. I did. I went to get it and they loaded it on my truck. I had other purchases but they were just rushing me to pay for the generator before I could get anything. I went back to the store today which is 2 days later. I explained to the manager Norma-Jean that I didn't realize it wasn't an electric start generator, she told me that I should have asked more questions, (which I am not sure I would have gotten an honest answer) and that it was an expensive lesson. She had no customer service etiquette what so ever. She was rude and this isn't the first time. It will be the last time I make an expensive purchase there. I will shop in the city from now on.
Typical ctc store in cottage country
(Translated) Found what i wanted (Original) Trouvé ce que je voulais
Overwhelming with all the people, no one was following the arrows or giving me my 6 feet of space and there wasn't anyone enforcing it. I work in retail, I know how hard it is but the guidelines need to be followed.
by far the friendliest CT in the country
They almost always have everything I am looking for and most of the staff are very knowledgeable and small-town Friendly
Very courteous ☺☺
Bancroft Canadian Tire has a huge assortment of everything you'll need while living in a cottage Country. They are stocking shelves regularly. I also like holiday teamed shelves. Even though Bancroft is small, happened to me few times that one person from staff was rude, what's funny that was the same person all those times and I am local. Other than that still 5 stars. I've been to few other Canadian Tire stores and this one is the best so far.
**SEE EDIT (Knowledgeable staff especially in the auto department, never hard to find someone to help you. They have a lot of inventory but that being said, the negative is narrow isles throughout the store. You can barely push a cart without banging into corners which I find difficult with three young children, so it's noticeable for me.) **EDIT when I was asked to write a review, I mistakenly thought it was for the Canadian Tire in Espanola. The review in brackets is for the Espanola location and the difference is that the isles are not as narrow or difficult to navigate in Elliot Lakes' Canadian Tire and I would not have removed a star from my rating.
Huge selection of tools and not bad prices
The lines and arrows for covid makes things complicated and confusing. Blocking off isles doesn't make any sense. It causes people to run into eachother, the opposite of what it's supposed to do. Super friendly staff that are knowledgeable make up for it but the floorplan needs to change. Take note to how no frills did things. It works.
Always a great place to pick up quick things to help whatever endeavor but my only complaint is that it's hard to receive help in English in this specific Canadian Tire
Horrible they send out flyers and dont have the item in the store when you go.Dont send out flyers until ITEMS COME INTO THE STORE!!!
(Translated) New store, spacious !!! (Original) Nouveau magasin , spacieux !!!
(Translated) Store too tight, next fall with the new store c.tire it will be better. (Original) Ranger trop serré, l automne prochain avec le nouveau magasin c.tire ce sera mieux.
(Translated) There are lots of household items and everything! (Original) On trouve beaucoup d'articles menagers et de tout!
(Translated) A lot of choices (Original) Beaucoup de choix
(Translated) Very good service (Original) Très bon service
Very friendly staff, helped me load a patio dining set in my truck.
(Translated) Have found everything we need (Original) Ont trouvé tout qu'on as besoin
(Translated) Services and products in profusition the place par excellence for holiday gifts monitor specials ... (Original) Services et produits en profusition l endroit par excellence pour les cadeaux des fêtes surveiller les spéciaux...
(Translated) There was a lot of stock but no helpful clerk (Original) Il y avait beaucoup de stock mais pas de commis serviable
Always tops and great staff at this location
Seen kbe seen them all. Can always find what Im looking for.
Very good and helpful.
Out of stock on items in flyer
(Translated) Excellent service. Friendly staff and work diligently. Well done! I'm impressed. Louis renaud (Original) Excellent service. Personnel affable et travaille avec diligence. Bravo! Je suis impressionné. Louis Renaud
A bit expensive for its selections but it is well stocked
(Translated) I asked for a set aside for a freestanding outdoor cooler and when I arrived at the store I was offered the demo that was on the floor. They dismantled it, they brought the pieces back to the cooler and the wood in the cooler was full of cracks. A real farce. I had to ask to check if they had others so that they brought me a new one packed in a box. What a waste of time. (Original) J'ai demandé une mise de côté pour une glacière extérieur sur pied et en arrivant au magasin je me fais offrir le démo qui était sur le plancher. Ils l'ont démonté, ils ont rapatrié les pièces dans la glacière et le bois de la glacière était pleins de fissures. Une vraie farce. J'ai du demander de vérifier s'ils en avaient d'autres pour qu'ils m'en apporte une neuve emballée dans une boîte. Quelle perte de temps.
(Translated) It's more expensive things. (Original) C'est plus chers les choses.
(Translated) Cool my store (Original) Cool mon magasin
(Translated) All your prices have exploded since the construction of your new building is costing or what. Mobil one 1 liter spend from 12 as $ 15. Carquest sells it for $ 12 per liter and $ 32 5 liter at regular price you $ 60 per 5 liter mobile one. Personally, I no longer buy anything at regular price from you. Most of your prices don't make sense. I take my oil from carquest now much much cheaper. (Original) Toute vos prix on exploser depuis la construction de votre nouvelle bâtisse ca coûter cher ou quoi. Mobil one 1 litre passer de 12 as 15$. Carquest le vend 12$ le litre et 32$ 5 litre prix regulier vous 60$ le 5 litre mobil one. Moi personnellement je n'achète plus rien a prix régulier chez vous. La plupart de vos prix ont pas sense. Je prend mon huile chez carquest maintenant beaucoup beaucoup moins cher.
My 2nd home
They are very helpfull
Pleasantly surprised. John in the service area very helpful and Mark the mechanic took time to show and explain the issue with my vehicle.
(Translated) I liked it and I found everything as usual (Original) J ai bien aimé et j ai tout trouvé comme d habitude
(Translated) Great atmosphere (Original) Belle ambiance
Nice store
Good quality place to shop
(Translated) Very large store (Original) Très grand magasin
Lots of products and very helpful staff. One of the biggest selections of guns and ammo out of all Canadian tire loacations.
(Translated) Fast for service (Original) Rapide pour le service
(Translated) I had very good service. I like your store (Original) J'AI eu un très Bon service . J'aime bien votre magasin
(Translated) You will find everything you need for the garage, the sport and the house (Original) On y trouve tout ce qu'on a besoin pour le garage, le sport et la maison
(Translated) Super good service and good choice (Original) Super bon service et bon choix
Very helpful staff
Cashier was rude, staff didnt maintain physical distances and aisles poorly organized. Never go on the weekend!
Great help at lighting section
Very good service and super friendly people .
(Translated) I found what I was looking for (Original) J'ai trouver ce que je cherchais
Not good
(Translated) No horticulture section, poor plant scattered here and there in the store Seek and walk and search (Original) Pas de Section horticulture, plante de piètre état éparpillé ici et là dans le magasin Cherche et marche et cherche
Customer service at the self-checkout Lanes has a lot to be desired
Well stocked
No comments
In and out. No wait
(Translated) I bought tires and rhymes and I am very satisfied with the installation and the service they give me (Original) J'ai acheter des pneu et des rime et je sius tres satisfait de l'installation et du service qu'on ma donner
Always extremely helpful here in the sporting goods department
(Translated) Good (Original) Bien
(Translated) Miscellaneous items and lots of specials (Original) Articles divers et beaucoup de spéciaux
(Translated) Beautiful building and good service???? (Original) Magnifique bâtisse et bon service????
Well stocked, friendly staff!
(Translated) As usual, still mixed, a propane tank announced at $ 31.99 in the flyer but the price to display is $ 44.99 half an hour later and the manager leaves me at the circular price, a beautiful band I'm wondering why it's still open! (Original) Comme d'habitude, toujours aussi mêlé, une bonbonne de propane annoncé à 31,99$ dans la circulaire mais le prix afficher est 44,99$ une demi-heure plus tard et le gérant me la laisse au prix circulaire, une belle bande de ploucs, je me demande pourquoi c'est encore ouvert!
On every Sunday morning, one of the busiest time, they only have 1 cashier before 10 am. Do not shop before then because you will have a minimum 45 minute wait should you be customer number two. This was my case and it piss me off.
Great store with helpful staff!
staff shortage and cashier rudeness
We usually wait until we go to Sudbury to buy most things we need since this store is small and has a limited amount of merchandise to pick from. The Canadian Tire store in Sudbury is the size of a Costco and has plenty of product options.
(Translated) In an emergency, they managed to pick us up from the auto center and offered us more than extra service! Thanks again! (Original) En urgence, ils ont réussi à nous prendre au centre auto et nous ont offert un service plus qu’extra! Merci encore!
nice staff
Extremely poor customer service and disregard for the current pandemic precautions they should be taking...reported to their corporate office
(Translated) Good service (Original) Bon service
Always find what I am looking for
A place for all your hardware needs
If you're in Elliot Lake and need anything, as always Canadian Tire is a great choice. They're well stocked and have very helpful staff, especially Reed, who offers grest customer service, willing to go above and beyond to help the customer.
Now here is a Canadian tire that has everything that you need under one roof and more! We enjoyed our visit here, lots of snow, a real winter wonderland.
(Translated) Too long to wait to checkout (Original) Trop long attendre pour passer à la caisse
(Translated) Nice department store, but a bit slow service. (Original) Beau grand magasin, mais service un peu lent.
It's Canadian tire. More than just tires. I used to love shopping there. Now the prices are no different than any place else. Poor quality. Mostly Chinese products.
Everytime I go into this particular store I cannot find anything that's posted on their website even if it shows to be in-stock. The help there is minimal. No one knows anything or where to find something and they make no attempt in searching. Either they need to hire experienced people or those who like to work.
Always lots to look at for your home. Got a good deal on Timothy's K- cup pods.
Staff was helpful to us in a quick moments notice.
Friendly cashier. Good selection of stock. Aisles aren't well laid out for social distancing. Otherwise great.
(Translated) Superrr is my favorite shop !! There are so many good specials !! Excellent !!!!! (Original) Superrr cest mon magasin préféré !! On y trouve tellement de bons spéciaux !! Excellent !!!!!
(Translated) I can't wait for the new store (Original) J ai hâte au nouveau magasin
Driving home from Algonquin I suddenly had problems with my brakes, so I stopped in at this location late on a busy Friday afternoon - within 5 minutes they had a mechanic looking for my problem and he found an almost invisible hairline crack in an air hose coupling. This he quickly replaced, and my brakes were as good as new. - they were helpful, and polite, and what is more - they did not charge me anything as the work had been done so quickly!
They always have what you want with excellent service
(Translated) Much bigger (Original) Beaucoup plus grand
(Translated) Often difficult to find an employee for service but once found we are well served !! (Original) Souvent difficile de trouver un employé pour du service mais une fois trouvé on est bien servi!!
Department Head served us and was rude and miserable will try and go elsewhere in future
(Translated) Really slow and difficult to navigate website (Original) Site Web vraiment lent et difficile à naviguer
Standard CT. Staff were kind. Good selection of outdoor products.
0/10
Automotive slow service
Staff needs to smile more and be more friendlier
Excellent auto service.
Well it is Crappy Tire, not much else to expect, good and bad products, good and bad sales. Employees so far seem to know what they are doing, no bad experience yet.
Found everything I needed
(Translated) Good deals (Original) Des bons affaires
Fast and friendly service
Order Tru internet 20 sek p/c 1h .
(Translated) Very nice store but flagrant lack of staff, especially during the holidays. Inefficient manager and overwhelmed by events (Original) Très beau magasin mais manque flagrant de staff, particulièrement durant le temps des fêtes. Gérant inefficace et dépassé par les événements
(Translated) Lots of beautiful items at a discount as well as friendly staff (Original) Pleins de beaux items a rabais ainsi que du personnel sympathique
Good selection and good service
(Translated) Excellent (Original) Excellent
Rudest customer service. We have a cottage in Bancroft and have been shopping this location for years. Every visit we’ve had the “ladies” working there have been extremely rude and unhelpful. I would recommend new staff that actually want to work & be helpful to customers.
They also sell tires and have mechanics. In the summer they have a garden centre. As It's a tiny building, well, compared to the monster stores that are being built now. They pack a lot in that little space. Sometimes it's only one or two of an item which can suck if three people need the same thing in the same day. Everyone who works here is great. They know where everything is and are more than happy to help. Also. I have to say they are always fully staffed. You can always find someone. Well it's rhe only one in Elliot lake and the next one is an hour away so it's the best bet.
(Translated) It is a beautiful department store. I found the items I want. The service is good and pleasant.???????? (Original) C'est un beau grand magasin. J'ai trouvé lès items que je veux. Le service est bon et agréable.????????
(Translated) New and very well furnished (Original) Neuf et très bien aménagé
Staff are friendly the service is good.The only complaint was the space between isles.
(Translated) Very courteous personal (Original) Personnelle tres courtois
(Translated) Like the others (Original) Comme les Autres
Often short onspecials
Best Canadian tire I've been to, great selection for hunting and fishing, friendly staff , aside from groceries this Canadian tire is the only store you need when in bancroft
(Translated) Very very good (Original) Trestres bien
Not enough product
Great place to socialize with friends also
As always they were very helpful the store was very clean and I enjoyed my experience shopping there
Nice to go into the store.always great service .
(Translated) Very well. (Original) Très bien.
Great helpful staff at part desk
Always a great service!
Nice store. Clean and staff are quite nice.
Store is your typical Canadian Tire store. Some staff are rude and ignorant and shouldn't work there.
Just wanted to get a price on something and had no problems finding it
This location has been pretty amazing during the Pandemic!
Typical Canadian Tire store, good staff, but handicapped by small store size.
(Translated) Little advice to attend the specials, it usually comes back every 3 weeks. (Original) Petit conseils attendeder les spéciaux ça revient généralement tout les 3 sem..
(Translated) After waiting for a clerk ..... well he never came, I left and they lost a 200 dollar sale. Once again... (Original) Après avoir attendu après un commis..... et bien il est jamais venu, je suis parti et ils ont perdus une vente de 200 dollars. Encore une fois...
Customer service is poor
Didn't have the details on an e-bike I was interested in
(Translated) English kept coming back. Even when I asked for French as soon as we changed the article, English kept coming back. Sufficiently to discourage continuing. I bought elsewhere. (Original) l anglais revenait sans arrêt.Même en demandant le français des que l on changeait d article l anglais revenait toujours.Suffisamment pour décourager à continuer.J ai acheté ailleurs.
(Translated) Beautiful store !! (Original) Beau magasin !!
Last 2 visits where excellent. Very very pleasant and professional service.
Big store lots of selection lots of parking
Small store but clean and well stock for the size of store.
(Translated) He's a big Canadian pulling well together ... (Original) C'est un gros canadian tire bien commun...
(Translated) Great location (Original) Très bien situé
Ups and downs but generally good enough I guess for Elliot Lake?
(Translated) I have good service at the garage! (Original) Jai un bon service au garage!
(Translated) Employees don't care about customers and don't bother looking for products in inventory. The only time I had service was the manager who took over. (Original) Les employés se foutent des clients et ne prennent pas la peine de rechercher les produits en inventaire. La seule fois ou j'ai eu du service c'est le gérant qui a pris le relais.
(Translated) Very good service (Original) Tres bon service
Everything you need
(Translated) Small and old ... The store is moving soon to new and larger spaces on Barkoff in the fall of 2018. (Original) Petit et vieux... Le magasin déménage sous peu dans de nouveaux espaces plus grand sur Barkoff à l'automne 2018.
It new ,so far great ,service too
Very clean and neat store! Had everything right down to ice!
(Translated) very accessible and close to everything (Original) très accessible et près de tout
They do not honour mask exemptions. Extremely rude employees. Bancroft CT was my daughters and I favourite place to go for a day out together. We live in a rural area so a big retail store is a bit of a fun excursion for my 6 year old. I will never support this location again. Also have heard the same from numerous other people that aren’t ever going back to this establishment. Very sad they won’t support the people who support them.
(Translated) courteous service (Original) service courtois
Yup, I 100% agree with J Charr. It seems as though a lot of Negative Reviews, Magically Disappear so that their Reviews look a lot higher than they actually are. Many Negative reviews seem to be Deleted????
Helpful
(Translated) Good service (Original) Bon service
Dont buy the quantum fishing rods that are on sale. They all break at the tip.
Need bigger store ASAP
The garage was awesome the girl that was the mechanic did amazing
(Translated) Good but new so the stock is placed bizard (Original) Bien mais nouveau bonc le stock est placée bizard
Friendly and helpful service clean store Pleasant place to shop
(Translated) I really did not appreciate my customer service experience over the phone (sports department). I called for snowshoe information for a project with the CIUSSS. The clerk who answered me did not take the time to: 1- take the time to check the 3 sizes requested under the pretext of being in the "rush". 2- She was really dry in the answer. 3- She even said arrogantly (why you have not been on the internet !! ??) (Original) Je n'ai vraiment pas apprécié mon expérience au service à la clientèle par téléphone ( département des sports ) . J'ai appelé pour des renseignements sur les raquettes à neige pour un projet avec le CIUSSS. La commis qui m'a répondus n'a pas pris le temps de : 1- prendre le temps de vérifier les 3 grandeurs demandés sous prétexte d'être dans le 《rush》. 2- Elle était vraiment sec dans les réponse. 3- Elle a même dit de façon arrogante ( pourquoi vous n'avez pas été sur internet !!?? )
(Translated) Good store (Original) Bon magasin
We showed up in the middle of busy snow tire season with 2 sets of tires to swap over the day before the Rally of the Tall Pines and they kindly stayed late to get it done for us. If not for that, our race weekend would have been over before it started. Thanks!
(Translated) I find that things are expensive since he's moved (Original) Je trouve que les chose son cher depluis qu il déménage
(Translated) Great location and lots of good value goods (Original) Très bien situé et beaucoup de marchandises à bon prix
(Translated) Ok (Original) Bof
(Translated) Lack of service. We ask for a call back. Yes he calls back but does not leave a message on the voicemail. Too hard? (Original) Manque de service. On demande un retour d'appel. Oui il rappelle mais ne laisse pas de message sur la boite vocale. Trop difficile?
(Translated) Like everyone else but big (Original) Comme tous les autres mais grand
(Translated) Hello I live behind the store in Cape Town and would it be possible to have the ground clean behind your store is a little unclean and a lot of pigs in the small wood. Thank you to pay attention to my request. (Original) Bonjour je demeure derrière le magasin au Cap et serait-il possible de faire nettoyer le terrain derrière votre magasin c'est un peu mal propre et beaucoup de cochoneries dans le petit bois. Merci de porter attention à ma demande.
Unfriendly, takes your bag like your a kid, And points where products are: Bad c. s.
(Translated) Find everything, space to walk around (Original) Trouve de tout, espace pour se promener
Brought a tire to get a simple patch for a hole then they must have taken off the tire roughly since the rim cracked.
small selection, everything is always out of stock
(Translated) Outstanding service (Original) Service remarquable
Considerably smaller than most modern stores, but it has a good selection of what you need, also has a gas bar
(Translated) Never leave your car for repair !! I bought my tires there and left my 15 inch rims to have them installed on them. The advisor calls me back later to tell me that his mechanic (who is a "great" mechanic he says) says my rims are 16 inches. I return to the spot with my tape measure to measure my rims in front of them. They are 16 inches outside, which is normal since the measurement is taken on the inside of the rim. The "big" mechanic keeps telling me it doesn't work. I even had to try to explain to the mechanic that if the rims and the tires were the same size, they wouldn't fit on them !! It makes sense ... Until they go find a new 16 inch rims to compare and realize that mine are indeed 15 inches ... we are talking about basic skills here. Don't entrust your car to such incompetent people. (Original) Ne laissez jamais votre auto pour réparation!! J'ai acheté mes pneus là et laissé mes rims 15 pouces pour les faire installer dessus. L'aviseur me rappelle plus tard pour me dire que son mécanicien(qui est un "grand" mécanicien dit-il) dit que mes rims sont des 16 pouces. Je retourne sur place avec mon ruban à mesurer pour mesurer mes rims devant eux. Ils font 16 pouces extérieurs, ce qui est normal puisque la mesure se prend à l'intérieur du rebord. Le "grand" mécanicien continue de me dire que ça ne fait pas. Jai même dû tenter d'expliquer au mécanicien que si les rims et les pneus avaient la même grandeur, ils ne tiendraient pas dessus!! Cest logique...Jusqu'à temps qu'ils aillent chercher un rims 16 pouces neuf pour comparer et se rendre compte que effectivement les miens sont des 15 pouces... on parle ici de compétences de base. Ne confiez pas votre auto à des gens aussi incompétent.
(Translated) Good service (Original) Bon service
(Translated) A bit slow to get served but when we are served, the customer experience is great! (Original) Un peu long à se faire servire mais quand nous sommes servis, l'expérience client est super!
Small Canadian tire and great service. Kudos!
Great selection and almost always have the products that they advertize on sale. Staff are friendly they have a great outdoors section in the summer. I wish they would have a larger display area for the seasonal items...it a little cramped inside with everything they are trying to offer there customers.
(Translated) The new is still as small as the old (Original) Le nouveau est toujours aussi petit que l ancien
(Translated) Very good service (Original) Très bon service
Had the parts I needed
Not many places to shop in town
(Translated) Excellent choice and good price (Original) Excellent choix et bon prix
(Translated) Best price for automotive tools and accessories! (Original) Meilleur prix pour les outils et accessoires automobiles !
Can't go wrong with CT!!
Staff was friendly and I found what I was looking for and more. Like shopping here.
Iam a regular shopper at canadian tire. I wanted to return an item without a receipt. I bought it with a canadian tire mastercard and it was a canadian tire house brand. The card is supposed to make it easier to return merchandise. The woman at the return counter made it difficult to talk to because she seemed to be in a bad mood. I have never had a problem returning anything at canadian tire until this recent event.
Wahroom was a mess, with toilet backed up.
(Translated) Excellent service by a lady in the automotive department (Original) Excellent service par une demoiselle dans le département automobile
Great service
Great little local CTC. Nice friendly helpful staff with quick service. Gas bar available here too.
(Translated) The lady at the hardware store told me sorry I couldn't help you, I don't know much about plumbing. The girl at the cash desk asked me if I had found what I was looking for, I replied that no, since the lady from the hardware store could not help me for lack of knowledge. The cashier did nothing more ... A chance that she took the time to check that I had found my happiness. 3 stores away ... Canac .. 5 minutes and I had my piece. In short, Canac if you want expertise, in addition it is a young person who served me. (Original) La dame de la quincaillerie m'a dit désolée de pas pouvoir t'aider je connais pas grand chose en plomberie. La fille a caisse m'a demandé si j'avais trouvé ce que je cherchais, je lui ait répondu que non vu que la dame de la quincaillerie ne pouvait pas m'aider par manque de connaissance. La caissière n'a rien fait de plus... Une chance qu'elle a pris le temps de vérifier que j'avais bien trouver mon bonheur. 3 magasins plus loin... Canac.. 5 minutes et j'avais mon morceau. Bref Canac si vous voulez de l'expertise, en plus c'est un jeune qui m'a servi.
(Translated) Very good service !! (Original) Très bon service !!
Ordered online to pick up in store. Waited 45 minutes in line to get to the only customer service person available. Unacceptable. When I finally got to the agent, I then , and still am, as we speak, waiting for my item to be brought up to the front. I I used to love shopping here, but I will NEver shop here again. The attitudes of your Bancroft Manager and customer service agent is horrible.!!!
Never seem to have what I'm looking for.
Service mediocre.....
Lots of helpful staff. Very direct and to the point. Lots of variety for a medium sized town Canadian tire. Garage has been known to overcharge but is always ready to make it right when you notice the issue! Always has some sort of sale event happening. Most of the grocery carts have seat belts that aren’t broken which is a great change when you have two little ones to bring in. Great for rain checks. Auto parts staff is a bit understaffed at times but for the most part is very knowledgeable. We frequent here almost every week and very rarely is it a negative shop for us! Overall a great experience Would recommend to any do it yourself-er or auto enthusiast.
(Translated) Good (Original) Bien
One of the best Canadian tires that I have been to! Helpful staff that always makes you feel welcome.
(Translated) Hello the beautiful discounts! Surely due to the move (Original) Allô les beau rabais! Sûrement dû au déménagement
(Translated) Bad service, some clerks are stupid and impatient, and beware the interac does not work well ????? (Original) Mauvais service, certain commis sont bètes et impatient, et attention l'interac ne fonctionne pas bien ?????
Not very friendly staff in garden centre. I think they hate their jobs
(Translated) The service is slow (Original) Le service est lent
(Translated) new address soon rue Barkof (Original) nouvelle adresse bientôt rue Barkof
Gave donations to our Atv Fun Run 2018
I was very insulted by an employee today. I stopped to ask an employee where heaters were , she told me but she looked at me with suspicion, which confused me. I suddenly realized she suspected me of stealing. I was very perturbed and seconds later she came with a co-worker and instructed me to take my travel cart to the front of the store. I was not happy and swore as I went to check out my purchases. I was adamant I would not be returning to the store any time soon. I left my complaint at the checkout with my cashier and as it turned out the acting manager was at the next till. The cashier was pleasant and tried to get me to understand it was store policy that all bags and carts be left at the front. After 6 years living here I never knew that. Never saw any of the signs posted throughout the store. As I was leaving I ran into Deb, your wonderful employee. After explaining to her what happened she quickly explained the extreme theft problem within all stores in Elliot but apologised for my experience. She has away about her that makes your day better and brighter. I just wanted to say thanks and I had know idea the problem of theft was so rampant. Suggestion: Maybe the signs could be updated and a little brighter and more noticeable. Also sorry for my rudeness to the other employee, but she could of handled it differently. Signed an enlighten customer and very disappointed with the residents of Elliot Lake who spoil it for everyone. It's 4 Stars now
(Translated) Very courteous employees. Very well organized store. And we are not looking (Original) Employés très courtois. Magasin très bien organisé. Et on cherche pas
Wish it was bigger
Small store, but good collection of goods there.
Seemed organized well for Covid on a Sunday in a tourist town, your regular supercenter otherwise.
Great shopping and staff
(Translated) Clean a lot of service (Original) Propre beaucoup de service
(Translated) Good (Original) Bien
Good visit. Helpful staff and ready assistance with a bulk puchase of totes.
(Translated) Difficulty getting an answer from a clerk Often "back order" products Inform me by phone if they have the product I want and say yes. When they got to the store, they didn't have the product in the end (Original) Difficultés de se faire répondre par un commis Souvent les produits "back order" M'informe par téléphone s'ils ont le produit que je veux et disent oui. Rendu en magasin ils n'ont pas le produit finalement
I wanted to return a socket set after a ratchet broke the third time I used it. I did not trust the set to stand up to being “professional grade” as it claims. Was told I am unable to return it even though I bought it within 10 days. I would have to deal with the manufacturer directly. I guess Canadian tire does not stand by the products they sell. Terrible customer service.
(Translated) Beautiful brand new store! Beautiful brand new store! (Original) Beau magasin tout neuf! Beautiful brand new store!
i dropped in to this store to get some salt for our water softener, after being directed by several employees to where the salt was (couldn t find it and being directed again to another area of the store) i gave up and went to pay for what i had picked up, I mentioned to the cashier that I couldn t find the salt, and my back was bothering me so I was leaving the store. This cashier asked me to wait for a second, looked up where it was supposed to be , got hold of an employee, Wayne to bring me two bags which he carried out to my car for me.Thank you to operator #112 for helping me get what i came for. A very thoughtful and considerate employee. This tool place today on January 22/17 @14.48.
All rights
(Translated) very nice store (Original) tres beau magasin
(Translated) To visit absolutely! (Original) À visiter absolument !
(Translated) new store (Original) magasin neuf
Well hot damn, if this place isn't the bees knee I don't know what is!
Good service this time
(Translated) Very good and the staff are very attentive to help you thank you (Original) Très bien et le personnel sont très attentif à vous aider merci
Never had a problem or issues iv gone in looking for parts for old cars n 4 wheeler and they actually have the stuff that no where els in Ontario does also love the auto machinics last week i did a tierood end and realized some one stoll my grease gun went an asked if they could hit just the one an to my surprise they wheeled out the grease machine hit them all an charged me 5 $ with no appointment you guys f**kn rock
Very busy.
Only one cashier need more staff on a saturday morning
Friendly atmosphere but small store. Unable to carry everything.
(Translated) The choices are not obvious because there is no indication for the sectors and the sectors are mixed for me everything is good for you to see (Original) Les choix ne sont pas évident car il y a pas d'indication pour les secteurs et les secteurs sont mélangés pour moi tout est bon à vous de voir
We went in just before closing (so sorry, folks!) looking for some gear to shore up our camping supplies on a rainy damp day. Staff was super helpful, made great recommendations and tried their best to help us, thinking outside the box, and even told us where to source something CT doesn't stock. Thanks, Canadian Tire Bancroft. I felt very served, I felt like I was in good hands and all in all, a perfectly Canadian experience.
They usally have it all
(Translated) Not committed floored (Original) Pas commis sur planché
(Translated) Interesting services and diversified products (Original) Services intéressant et produits diversifiés
(Translated) Slow checkout service. (Original) Service au caisse lent.
(Translated) I do not advise you to change your tires here, I had an appointment today 2018-11-03 to change my winter tires A receptionist at the automobile center with glasses too stressed, pissed off, no smile, no hello. We would say that we bother her a lot when asked simple questions she wanted to know nothing, she brings me an invoice of $ 78 for the change of 4 tires knowing that my colleague mentioned $ 39 + tax when I made the appointment, it wouldn't bother me to pay $ 100 if I had good customer service, results I canceled my appointment soon after . (Original) Je vous conseille pas de changer vos pneus ici,j'avais un rendez-vous aujourd'hui 2018-11-03 pour le changement de mes pneus d'hiver Une réceptionniste au centre dautomobile avec des lunettes trop stressé ,énervé, pas de sourire ,ni bonjour .on dirais qu'on la dérange beaucoup quand ont demande des simple questions elle voulais rien savoir ,elle m'amène une facture de 78$ pour le changement de 4 pneus sachant que sont collègue ma mentionné 39$+tax quand j'ai pris le rendez-vous,ca me derane pas de payer 100$ si javais un bonne service a la clientèle,résultats jai cancellé mon rendez-vous tt suite .
(Translated) Canadian Tire newly installed. Grand, superb, there is everything. Large parking, superbly clean, finally a place where the customer as it should be. Clerks advise you, listen to you and take the time to serve you .... (Original) Canadien Tire nouvellement installé. Grandiose, superbe, on y trouve de tout. Grand stationnement, superbement propre, enfin un endroit où le client comme il se doit. Les commis vous conseillent, vous écoutent et prennent le temps de vous servir....
Great service!
(Translated) For tool lovers these the best place (Original) Pour les amateurs d'outils ces le meilleur endroit
On Wednesday 19 February 2020, my wife and I attended the Elliot Lake CTC for the purpose of purchasing snowshoes. We were assisted by a store associate by the name of Terry. This gentleman has the patience of Jobe. He went above and beyond any service we have ever received at any big city CTC. He retrieved at least three different sets (brands) of snowshoes for each of us, and ensured that they fit and that we were comfortable with our purchase. This gentleman is a real credit to his store and should be recognized as such.
Enjoy this store. Staff are very knowledgeable realistic and helpful. Bought a canoe and they brought it to our car and helped us put it on top.
Too small, cramped and dingy. They really need a new store. Staff members are terrific however and make it worth going just the same.
Wanted to say how exceptional the customer service was yesterday, by Jennifer McDougall. She made my covid, curb-side pick up easy and hassle free. Thank you Jennifer.
(Translated) 155 st-emille (Original) 155 st-emille
(Translated) Good service offer (Original) Bonne offre de service
Easy and quick
Over priced and lazy employees. We were at a cottage for a week and needed some after bite because it was an all you can eat buffet and we were the meal. Every place we checked was out and this was our last hope. We checked the spot where the after bite was located and the shelf was empty. We asked an employee if they had any more and he had said if the shelf is empty, then that's all they had. We went to customer service and spoke with a kind lady there and asked her the same question. She checked her computer and it said they had 61 in stock which was odd cause there shelf was empty. She radios to the wearhouse to inquire about the 61 and turns out there's lots back there. She then asks for someone to bring 2 out to the desk where my wife and I are waiting. About 5 mins go by and my wife and I are starting to wonder where the employee with the after bite is. The customer service desks phone rings and the lady helping us answers. She says " Oh... ok" and hangs up. The customer service lady then turns to us and says " I'm sorry but apparently we can't bring the after bite out because we just got it in and it hasn't been entered into our inventory yet " After waiting the 5 mins, astounded to what had just happened my wife and I both looked at one another and walked out. My final note to this poor encounter is this.... If they had just got their order in, and it hadn't been entered into their inventory..... then why when the kind lady that actually tried to help us checked her computer did the 61 even show up on her screen. In my experience when your inventory depleats it goes to 0, and once you receive more you update your records to reflect your current inventory.
(Translated) Forgetting to order the part. (Original) Oubliger de commander la pièce.
(Translated) Everything is expensive (Original) Tout est cher
Awesome place to shop
Thanks to Tyler and Peter for going over and above customer service to help me get my stuff today!
Been dealing with Canadian Tire for the last 15 years and have never had any problems. It's always been a pleasure to shop there. Staff is amazing.
Correct
I have had good experiences with both the store and the auto service. While to store is somewhat cramped I have had reasonable assistance in locating items from staff.
Good selection of bug spray
Lots of products that are affordable
Always great..
Good
Always great prices and selection.
(Translated) Some staff are very helpful others ignore you (Original) Certains membres du personnel sont très serviables d'autres t'ignore
They had what I wanted and it was on sale. So good deal.
(Translated) FREE FOR ALL! We pile on it. Customers who have not made any purchases, must "step over" the world, in the queues, often endless ... in order to come out and in addition, NO HAND CLEANER, ???? to quit ... (like 50% of poor businesses.???? (Original) FREE FOR ALL! On se pile dessus.Les clients qui n'ont pas fait d'achats,doivent "enjamber" le monde,dans les files d'attentes, souvent infinies....afin de ressortir et par surcroit, PAS DE NETTOYEUR A MAIN ,????pour quitter...(comme 50% des pauvres commerces.????
(Translated) Don't even take replacement parts for their own products; here a $ 10 coin for a compressor. The seller trying to sell me a brand new Mastercrap compressor again, for $ 160 ... Are you walking to commision by any chance? What a lack of professionalism! (Original) Ne tienent même pas les pièces de remplacement pour leur propres produits; ici une pièce à 10$ pour un compresseur. Le vendeur à essayer de me vendre un compresseur neuf Mastercrap encore, pour 160$... Marchez-vous à la commision par hasard? Quel manque de professionnalisme!
(Translated) Very quick and very courteous (Original) Très rapide et très courtois
(Translated) Perfect (Original) Parfait
(Translated) The aisles are very small store well maintained but overloaded in the aisles (Original) Les allées sont très petites magasin bien entretenue mais surchargé dans les allées
Not very helpful
(Translated) Nice choice of tools ... good quality guarantee! Reasonable prices ... (Original) Beau choix d'outils... bonne garantie de qualité ! Prix raisonnables...
I have always found the items I need and a fantastic staff to help thanks
Had what I was looking for and did some shopping there as well?
(Translated) Many special goods (Original) Beaucoup de marchandises en spécial
Like going to stroll through the store at least in Bancroft...
Typical department store
You can get almost any thing you need here.
(Translated) I find the store in a mess ... Especially in front of the seasonal / sports counter ... I often ask the clerks for help to find an item and people always come back to me saying: have not found it ... Moreover they have plenty of external warehouse ... The other time I wanted pool chlorine and had to have it delivered from another warehouse ... lala at one point ... I change to Canac .... good day (Original) Je trouve pomal le magasin en bordel... Surtout devant le comptoir du saisonnier/sport... Je demande souvent de laide aux commis pour trouver un article et on me revient toujours en me disant: ont le trouve pas... De plus ils ont pleins dentrepot externe... Lautre fois je voulais du chlore de piscine et ya fallu que je le fasse livrer dun autre entrepot... lala a un moment donner... moi je change pour Canac.... bonne journèe
Excellent
Got what I needed at the last minute.
(Translated) I like bcp and very good service especially from the one who worked on toys Thank you !! ????????♀️ (Original) J'aime bcp et très bon service surtout de la part de celle qui travaillais aux jouets Merci!!????????♀️
We ran into a flat tire situation on a Saturday evening just an hr or so before the shop closed. The tire wasn't repairable. I called the service Dept and spoke to Shane. He looked up the tires we needed, physically made sure they had them on hand (they were on sale even) and said they would be happy to help if we could make our way in asap. We got to the shop. The tires were out and waiting. They replaced both front tires (install balanced etc) within a half hour and we were out the door! Amazing service start to finish. Would highly recommend their auto service dept for your vehicle needs.
(Translated) It's very big, and there are at least 10 crates. (Original) C'est très grand, et y a au moins 10 caisses.
(Translated) Lots of choice, very clean. We were well served. It is a Canadian company that deserves our encouragement. (Original) Beaucoup de choix, très propre. Nous avons été bien servi. C'est une compagnie Canadienne qui mérite notre encouragement.
Rat maze with a alot of selection. Staff seems overwhelmed at times but are nice . Marks work warehouse is a nice touch in the back. Still a Canadian classic. Ps try the sausage stand outside ( sry vegans)
Fantastic staff at this location. Always well stock seasonally, everything you could need you will find here!!!
Always have what I need good prices helpful staff.
Busy store! Helpful staff and very friendly.