Reviews of Liberty Tax (Loan Agency)

Zack Kenney

Always please at the service here. They go above and beyond and for a reasonable price.

Allan Wheelock

I have usually had a great experience here. But I have been inconvenienced greatly. Instead of bring slow and thorough. They took down the incorrect bank Information. Making my return already a week late. Now I'm inconvenienced with having to wait another 10 days to get them to reissue then another 10 days past that. So 30 days in total. I am going on vacation next week and was depending on that money... but I guess to bad so sad for me. I pay cash for a job done. It is done incorrectly and I pay the price. Not to mention I had to call Canada revenue to get them to fix her mistake.... another hour our of my day....Unreal

Lisa Chaldayeva

Great price, excellent service and over the top professionalism. These are the go-to tax experts!

Christine Overholt

Excellent and friendly staff ! Definitely recommend ask for Noel she was awesome

PC

Is there such a thing as a 10 star rating - because these folks deserve that and more. What they did for me goes so far beyond any rating system and I'm having difficulty in finding words to express my gratitude. My situation is/was desperate. I am a 65 year old female who has stage 4 cancer. I was sick for a long time before receiving treatment. Basically I was a vegetable who was only able to lay in one position for 8 months or longer. Prior to that I had been sick for over a year. I was unable to work or function owing to the extreme pain. It was the pain that finally drove me to seek treatment. During this time Revenue Canada chose to put me into their collections department and I was assigned a cold mercenary and relentless shark to my case. It was at this time that I went to Liberty Tax and met Heather - the Regional Manager and Tanya the owner. My situation was so bad that all my utitilities were in the process of being shut off - I was trying to exist on my pension and was receiving food from friends. I was completely devastated - alone and in agony which I barely managed with high doses of morphine. I couldn't even afford to get my taxes done. The shark assigned to my case threatened me constantly with loss of all that I had left which was my home. The stress was destroying what was left of me. Had I not done my taxes they would have initiated action to garnishee 50% of my pension which would have guaranteed loss of my home. Liberty tax did my taxes for free!!! Further - they took over my financial affairs and dealt with "the shark." He was removed from my case and replaced by someone who Heather tells me is fair. They have taken over the entire mess and are in the process of trying to find me assistance to alleviate my debt or at least modify it. Liberty Tax - i.e Heather and Tanya have gone so far beyond just "doing taxes" - any computer program can do that - but these folks are not only brilliantly knowledgable but they are able to find "out of the box" solutions to situations that my previous accountant (who I was with for over 20 years) never bothered to share. My guess is he didn't know or care to know. In additon to their vast knowledge of programs and assistance that exist that most of us have no clue about - they are the kindest and most generous people I have ever met. There is only one other business that is equally kind and they wish to remain nameless so I will respect that. In this world that is so often callous - cold and ruthless with only the bottom-line used as a marker - finding a business owned and run by genuine human beings whose sole interest is caring and brilliant professionalism - is like finding an oasis in a desert. There are no words - no "Thank Yous" that could ever cover or repay what these folks have done and are doing for me. If I do survive the cancer another year and am able to become functional and hopefully profitable again I will NEVER EVER go anywhere else to get my taxes done!!! To choose Liberty Tax in Ridgeway Ontario as the place to get your taxes done is to choose THE BEST - the most professional and the kindest people you will ever meet. THANK YOU from the bottom of my heart. PC

Kelly Rotundo

Great place to get your taxes done

ryan max

Take your money and just tell you what you want to hear and 2 months and still getting over looked . Smh????‍♂️

Michael Doberman

Great company to get your taxes done. Tanya and her staff are professional and friendly, letting you know what needs to be done in plain English while they go through the process with you.

Krystyna M

Got my income tax papers and everything was wrong. The lady that did it was Marianne Small and she seemed like she needed to retire because she truly messed a lot of things up that my husband have to wait and is still waiting because of her. The amount that he was to get back was false, she messed up on my birthday, the phone number, and put common law for some reason. I would not go back there even if I was in the area, and my husband and I never ever had a problem with our income taxes in Toronto.

Daniel Stewart-Martin

We (my beloved wife and I) stopped in at ~1pm to get our taxes done. A gentleman named Mark saw to our needs. It was quick and professional, and we were on our way with our taxes complete in short order. Beyond the expected offices/computers/desks, the walls have been decorated with the work of a gifted amateur photographer. Will likely go back next year for the same purpose!

Eron Stroud

Amazing service, with professionalism and competence you can trust. Always recommend to friends and family. Thanks for the great service you provide!

Patrick Armstrong

I'm just useless at doing my taxes. Fortunately, Liberty Tax is available to me. They do my taxes every year. Very congenial and knowledgeable staff. An easy decision for me as to where to get my taxes done each year. Price is right too!

John Dickson

Great ???? thank you ????

Cheryl Gordon

Great experience dealing with Liberty Tax! Very professional and easy to understand as to what's expected. Thank you for your great service!

Elaine H.

Tanya was great and completed our taxes promptly. She was very helpful in our transition as our 30 year long relationship with another tax person ended when she passed away suddenly in Dec. We were very happy to find Liberty Tax in Ridgeway and appreciate how smoothly it all went. Great job!

Lori Brooks

Noel from Liberty tax is very professional and friendly provided excellent services...I will continue going to Liberty tax ..thank you

Dylan Moore

Very good service at this location! The staff were very helpful in preparing my tax return and had advice every step of the way. Would highly recommend. Great price too!

Sandy Haun

Excellent service and great prices definitely recommend

Mike van Roon

Tanya and her staff are very knowledgeable, professional and friendly. They take the time to explain things as to what's needed, and help you every step of they way.

Joshawa Brooks

Very nice I recommend my friends and family

Jessica Roberts

What a great place to go when you need your taxes done. Great customer service, great location and clean well kept office. I will definitely be going back.

Brandy Bentley

Wonderful staff, incredibly helpful and professional. Highly recommended!

Judy Vongphachanh

Wonderful office and versatile services! They offer US tax services as well! The staff were friendly and professional. Any questions I had were met with respect and a clear, compassionate, straight forward answer. 5 stars for service, timeliness, education and overall sincere care. Thanks liberty tax!

Caitlyn Lees

I’ve always had a great experience going to Tanya’s Liberty Tax office in Ridgeway. Her staff are very friendly and helpful. My returns are done in a timely manner and I have zero complaints! Will be returning again this season.

swish pro

Did not file my taxes. When I followed up with them they found my file in their drawer. Now they are not able to produce the receipt that they filed my taxes. I am complaining to their Head Office.