Reviews of Pioneer Jewellery & Loan (Loan Agency)

Bin F

Went in for a look and ended up talking to staff about a new set of tools they had. They were able to give me a substantial discount on the item so even though I wasn't planning on buying it, I couldn't turn down the price. We settled on a price, I would return the next day with the money. When I returned the staff had realized that they quoted me an offer based off another (MUCH cheaper) set they had... Indeed the price we settled on WAS too good to be true! Now, despite the huge difference in price, the staff STILL honored their verbal agreement with me they made the day before. Staff was pleasant to deal with, not pushy at all; and obviously very honest and trustworthy. Would deal with these guys again without hesitation.

Jessica Purcell

Great place they have everything and they have great deals! The staff are friendly and the prices can't be beat I come here and only here for a reason.

Jack Brisbane

Had a great experience here. Chatted with the staff, made a few jokes had a good time. They have a great selection of stuff, from cameras to TVs to tires and tools. Nice people. Very clean and very honest. Will definitely be coming back here

Juliette Herbert

Best service indeed. Patient, helpful, & honest feedback. Thank you Jake for being so kind & patient even when I was stressing myself trying to decide. Your calming personality was an added bonus, & was greatly appreciated. Awesome customer service.

John Sheppard

My favorite pawn shop in the city. The staff are very friendly and helpful. They usually always have everything I go in looking for.

Chris Noppers

Have been a pawn customer & a customer of many items from them. Always friendly & Always Professional. I have always recommend Pioneer First to all my family & friends!!!

Jessie Hobbs

Amazing store and even more amazing customer service! 15/10 would recommend going here for any of your pawn store needs!^.^

Christine Lapierre

I have been coming to this pawn shop for 5 years now since I moved to Edmonton, and I have never needed to go anywhere else! The best part about this store is the service! The guys who work there are so kind hearted and genuine. One time my friend's car overheated out front of their store and they took half an hour out of their time to come out to try and help us fix it. They really care about individuals and community.

Martin Ly

These fellas were quick and courteous. Not really pushy at all and they made everything go smoothly too. Staff is personable and like to make silly jokes lol. Store is well organized as well. Would go again =D

Rick Janes

I have been dealing with Pioneer Jewelry and Loan for a couple of years now. These guys are absolutely fantastic. They are always accommodating and friendly. It’s nice to go to a business where they really want to help you and are very …

Adetoyese Oyedun

This place is for everything second hand you can think of. Their prices are affordable and the goods are of high quality at least the ones I have purchased from them. I also enjoyed the 25% off the ticketed price Christmas sale. I will surely recommend the place if you are looking for anything second hand. Thumbs up!!!!!!!!

CrossOkey OkeyCross

This place i highly recommend. Friendly staff :-) Good prices ♡ and they mostly will have what u r looking for. 2 thumbs up ;-) $top in & check them out!!!

Jeremy Ward

A Wonderful Store, Excellent Prices and More then Fair loans. I would Take My jewellery Here Before Any other Jewellery, loan or pawn shop on the east side. They Had a Great selection and I spent a Fair amount of time just chatting it up with staff. Very Friendly.

Shane Plamondon

First time being in this location and was very impressed on the layout and setup of their tools!! They were very professional on how they took care of everyone lined up!! Definitely worth going back to them, cause they have items that are in very good condition. Thanks

Paul Smolik

Everyone is really friendly, a pleasure to come visit, worth the trip across town. Best selection of dvd's and Bluray's in Edmonton at great prices.

Lee Martel

Another great customer service experience. I've been doing business here for years and always very understanding and non judgemental. Willing to help your needs great job guys

Debb Cooper

I will never go to any other pawn shop after using Pioneer. The best service, great bunch of guys, fair, always greeted with a smile on their face, and never rude. I will be a repeat customer without a doubt! Best place, hands down!

Thomas J Bruner

They are reasonable and welcoming. Going to pawn items is never a first choice, but they make the experience professional and dignified. They also have an amazing stock of items to peddle. I have no qualms about traveling to NE Edmonton to pay them a visit as they are worth it.

D Smith

Best pawnshop in town. They’ve got fantastic selection at fair prices. The staff are Amazing and knowledgeable people. Keep up the great work, guys!

Debbie Harcourt

These guys are AMAZING!!!! They will without a doubt bend over backwards for you. I have never had a bad experience with them. I have never once felt judged, they understand that times are hard sometimes. I would never in my life go to any other pawn shop other then them. Keep up the great work, cause you guys are the best.

candace thomas

Great prices, friendly service and has everything you need.

Bernadine

Wow. Dropped by today and the place was super clean. It looks like these guys are wiping down and following covid protocols well. Wearing masks and the who 9 yards. Exceeded my expectations. I like this shop.

Lisa Serafinchon

They are great and it’s wonderful customer service I would go here to pawn and buy things from them

Ej Demonize

Great shop awesome friendly staff. They are more then ready to wheel and deal with you. I will definitely be back. They had a couple things I was searching for and some I didn’t know I was searching for.

Leo Mason

Excellent and friendly staff. Fair deals and professional behaviour. Would recommend to anyone looking for a reputable business such as this one.

victor girardi

i have being borrowing money in times of need off pioneer for a long time. The staff is GREAT!! they are honest and fair. i live across the city, and i still use their services.

Jules K

Unnatural amount of dvds and other items from bikes to tools, and great friendly staff

Harvey Bartzen

Loved IT!!! Friendly staff, lots of laughs , fair pricing and tons of help and information. Lots of product with everything you could ever imagine and changing daily! :]

Ryancoke 420

Hands down best place to go in the city.

Squeek cura

They are super helpful and well organized. Not your tipical pawn shop. Great prices

Good ol HATCHET

Have purchased lots of quality products here at a fraction of the price of new. Very friendly and honest place.

Dominique Faith

Very nice staff with lots of knowledge about their stock. I find rudy to go out of his way more and be more helpful and kind. Definitely not a rip off for anything here.

Jacqueline Smith

Checked out this fantastic pawn shop in Edmonton Totally impressed with the kind and courteous service from Rudy! I bought an odd and unusual instrument and the guys looked it up in you tube to …

Jam Can

Very friendly community atmosphere.Guys is awesome and always willing to help and give a good deal where can.Very honest and trustworthy guys.10/10.Go see Rudie hes the best...

TrueNorthS (David Yu)

Great customer service, friendly and down to earth.

danielle landry

I'd give them a perfect score but no one is perfect. These guys get as close to it as earthly possible though. Very friendly and they are really good at remembering you. Especially if you are a repeat customer much like myself. They are fair and honest with their prices and are really decent people. They also don't just turn around and sell your stuff the first day after your time period is up. As one of them said, they will even call your mom to find you. Definitely worth the time to find them and talk with them. They won't screw your butt over, and you might even get a better deal here. (I will always love you guys! And I promise not to cheat on you with a different pawn shop, as long as you don't change) Love Danielle.

Cory Ulrich

Nicest dudes ever, very friendly atmosphere and I really enjoyed what they had to say. If you need help then these people will help you.

Shiny Sn0rlax

Love the service in this place and the staff are great! Definitely coming back.

Jon Pettipas (Evildeadpetts)

Most courteous staff ever. Best pawn shop in the city. Great deals. Ask for Rudy or Josh to get the best deal in town.

Familia houle

I really do appreciate the friendly and inviting atmosphere that the staff practice daily. Most pawnshops always radiate a condescending aura, but not pioneer, these staff are very professional and above all else, fair and on point with every detail. If ever you have a bad experience there then I promise you that that's on you buddy.

Christine Tremblay

Awesome customer service , very polite and courteous. Didn't have to wait long to be helped. Excellent staff very friendly and I will pass on to my friends.

Project Nemesis (MojoJojo88)

Kind and respectful, even made sure the items I had in mind to buy were in great condition . Most shops are content with just doing their own thing and ignoring others. Would recommend . ????

Alex Goulet

They just saved my sons birthday . I am beyond thankful for their help. They are AMAZING AT LIFE

Jennifer A

The guys at Pioneer are awesome. Best place to pawn. Ryan Rudy and especially Josh always helpful and friendly. Thanks guys for always being so great.

Andrew Verdon

Pleasant staff and negotiable prices

Mandy Paquette

I love coming here. Staff is always friendly and helpful. The prices are really good. Coming here is like going to a friends house because the staff make you feel like part of the Pioneer Exchange family with their joking around, friendly banter and wonderful chit chat. I highly recommend this place to everyone. P.S- WILLIAM SHATNER RULES :)

jamil alladina

These guys are super friendly and here to help! The gentleman that i dealt with at the store was Jake! And im sure if you ask him for something he will get it done. I will definitely be using these guys all the time! Thank you!

Shylee Gow

Great customer service, helpful and entertaining. Got what I was looking for for a competitive price. Will definitely look there again when searching for electronics or movies

Jennifer Kelly

The staff is very pleasant and the prices are fair. Been going to this pawn shop for many years and will keep going there. Always something new to buy. The staff is very knowledgeable and know what they are doing. Definitely worth checking out!!

Amanda Jenkins

This place is amazing! !! The only pawn shop I trust. The staff are SUPER friendly and make you feel welcome instantly. I highly recommend this business ????

Susan Kapty

This was my first time buying from this store, such a wonderful experience. Sales clerk greeted & acknowledged me right away. Was very informed, helpful, patient in helping me find what I was looking for. Excellent customer service which will make me be happy to come back and see what else they have next time. Would recommend others to come to this store.

Tyra Bye

Pioneer Jewellery & Loan is the best pawn shop ive been to. I love the staff, always so helpful and awesome and have great deals. Always my go to when checking out pawn shops.

Lexci Krahn

Stoked to pop in for some car audio needs. Jake and the guys quickly hooked up a couple different subs for me to listen to and didn’t make it seem like it was any trouble at all! They were fair and flexible with the pricing and Jake helped me carry my purchases out to my car.

Shauna Fisher

I went in today with my daughter and grandson to look at the kids movies, not a big selection as they sell out quick i was told....but Awesome service....!!! They were right there to help, friendly , smiling, helpful .....impresive. Great Job! Shauna Fisher

Aryka Duquette

Was looking for an Xbox 360, and couldn't find one that was a good price. Got a great deal, staff are amazing and super easy to talk too. Will go the distance for you to find what you're looking for with a good price. And I always feel welcomed. Plus movie selection is awesome!

A Jacob

Amazing service, they are always helpful and patient. Definitely worth the time to stop by and check out the deals.

Ian Broen

Great service every time I'm there. Very helpful and Rudy is awesome. Keep it up!

Cruz Soloway

Very Friendly and Great Customer Service

krystal Carifelle

Great prices friendly service Great layway plans Check it out you never know what you will find

Grant Kidd

Pioneer has been the best pawn shop i have ever been to i would recomend this pawn shop to everyone The staff is outstanding

Chantelle Sama

This pawnshop is the best they will work with you honestly if you go in with a positive attitude I highly reccomend this pawnshop

Patience Time

The staff are amazing. They always give me the best deal on anything I pawn or buy. I wouldn't go anywhere else.

Stacey Whitehead

So happy we came to Pioneer! My boyfriend and I came in looking for two specific movies and tools. The staff were extremely helpful and kind. They gave my boyfriend an even better deal on the tools than he had hoped for and sent me home with the two movies I wanted, on the house!

Chris Davies

Pioneer is 100% Edmontons best pawn shop!!! The staff us the most curtious in the field of customer service I've ever came across. I had an issue with a tool I purchased from them and they were beyond willing to make good and stand behind there product. I will never buy anything anywhere else!!!

Martina Sirm

I recently went in to look at their selection of Blu-Ray movies. I asked for a specific movie and the guy found it right away, which was amazing given the number of movies that they have. I didn't need to spend a lot of time myself looking through their selection. The guys that work there are helpful and seem to have a great time. They are friendly and made my time there fun. The owner was telling me about their upcoming trip to Vegas and how much fun they had last time they were there. Everyone is SO personable and approachable. I would certainly go back there and I appreciate that they are willing to make deals too! Thanks for a wonderful experience! And yes, we had fun in Vegas too when we went in 2008. It's been 16 years this month of August that we have been together. I don't know where the time goes!

Ella Karpaski

In the store today, I was looking for a videogame, and I found it. The clerks were very helpful and nice. It was a good shopping experience for me.

Tammy-Lynn M

Support local and family run businesses! The world of 'Pawn' can be intimidating to say the least. At Pioneer, the team really take the time to answer your questions, they carry quality goods and honestly? Their customer service is …

Kyra Buchanan

Pioneer is great. Friendly staff, great service and good prices. I have been going there a long time and they are awesome.

RG Painting Services

The Workers Are Good People, Good Customer Service & They Give Pretty Good Deals Also On Movies, Tools, Etc...Way Better Than Any Cash Canada Or All The Other Hack Pawn Shops Around, Thanks Guys - "Ray"

Jeff Place

I have traded, pawned, and bought from this business for over ten years now. Great service, friendly staff, and great pricing. I've seen other types of business' like this before. No where near as good as this place. Highly recommend you shop here.

Josh M

I had been looking for a place to test my ring in order to see what metals are in it, it took them all of 5 seconds to give me the exact makeup of my ring. The method they used didn’t effect the ring at all and they didn’t even charge me for it. If I could give more than 5 stars I would!

Norman Hart

I do like the location as well I had found what I was looking for. I have got the box set of the Harry Potter Series Box Set on blu ray DVD for a really great price. The prices are good and they do give great deals to.

Jason Blake

After my daughter lost her favourite ring swimming I was hoping to replace it without spending an arm and a leg, to me there was only 1 place and it’s Pioneer the boss helped us out and gave me a great deal! She loves the ring more than the lost one. Great store with great people. Thanks guys

angie lowerison

My friend and I just stopped in to look around see what they all had. When we noticed they had a bunch of tools we remembered that we needed a basin wrench. We couldn't find one so we asked the guys there for assistance. Unfortunately they didn't have one but one of the guys that worked there volunteered to call a near by plumbing shop (and stated he likes to support the community businesses) to see if they could help us out. Seeing as it was CanadaDay the shop was closed. Then another employee overheard what we were talking about and was going to offer up his for us to borrow as we only needed it for a one time use, but instead we chose to buy one at Canadian tire. These guys more than impressed us. Not only did they provide us with great customer service but they went over and above with the help they offered. It is nice to see that level of human kindness and chivalry in a society where there are so many people out for themselves. A huge thanks to those boys from the pioneer pawnshop for offering up such a great experience. We highly recommend this business!!!

Lindsey Mandryk

Just went in with the hubby as he purchased a battery and drill bit. Very friendly and helpful staff and received a killer deal! Will definitely be visiting again!

Brian Hurst

I just bought a welder at Pioneer for a really great price. Thank you very much . I will be back looking for more deals in the future Brian H.

Mark Michaud

Great staff and ownership. Really helped us out when we were in needed it. Awesome people. Highly recommended

bruins7708

Great staff friendly willing to give honest opinions.

Christine Pellerin

They use to be so good. And I use to love going to this place... Employees were great. But in the last few months that I've been going there they've had attitudes. Once I called about a product they told me a price on the phone just for me to drive from the south side for them to say they didn't want it they had two for sale. And then I tried to pawn my gold chain and they offered 80$ when cash Canada gives me 200$. So I wasted a hour or more trying to go to my "use to be favorite pawn shop". And this has continued to be the service I got the few more visits I went. I will not longer be going there or recommending this place to anyone. But will remember the great memories I once had.

Gw Dnenne

Very nice people definitely recommend to other people in the community to do there pawning here

Shannon Lafferty

The boys helped me out when i was short for DD and rent and went the extra mile for me to ensure i got what i needed. Very friendly, very welcoming environment. My daughter absolutely loves picking out new movies and the boys make her feel right at home aswell!

Kurtis Ruth

Best place to go for lots of different things! Amazing staff! Love coming in even just to say hi!

Amy More

Knowledgeable and very kind. Best Pawn shop in the city!! I highly recommend them!

Lori Galas

I have been into Pioneer Jewellery & Loan several times. I have always been treated well by the staff who are extremely friendly and informed on the products they have. I have purchased several items from their store and always felt I got a great deal :) Will definitely recommend to my friends and will be back again. Thanks guys Lori

Jade Woelke

The guys here are absolutely awesome. 5 stars hands down. They gave me such an amazing deal on a tv. Keep it up guys! I love coming into your store and chatting with you. Always so entertaining which makes it so much better!

Sherry Waskahat

Good customer service. Found what I was looking for and they were very friendly

leonardo smith

Awesome staff! They have a wide selection of everything there. The jewelery is a great price for quality items. Make that good prices for everything.

Robert Denine

This place has helped me and my fiance and her family so many times they've become family to us, they were completely understanding with our situations and gave us leeway to get us our stuff back so we didn't have to stress more than we already are and were, they continue to be the best pawn shop in the family of pawns. I recommend them to everyone who asks us to take them somewhere like cash Canada I tell them no and drive them to Pioneer against their will lol. 5 stars. Outstanding establishment. Excellent service of their employees truly worth the experience of going there to pawn and buy.

Tina Melvin

We go into this store all the time the staff at this store are Awesome very friendly always have smiles on and having a great time at work. I just love them. We buy from Pioneer first because of the prices I have gotten so many good deals …

Michael McMahon

Service was good didn't give me any issues and it was the first time I've delt with them