The moment we enter the facility, we were greeted not with a smile but a loud announcement directed to us, that they close at 5. I quickly looked at my cell to check the time and it was 4:52pm. My husband lined up at the front desk to return previous books while my daughter & I quickly picked random books for her summer reading club. This was done in a flash (return/borrow). My husband apologized to the elderly librarian but instead of acknowledging his sincere apology, she just shrug. By 4:58, I was already filling out 2 easy contest form (name, tel# & the jelly beans count) when the Indo-Canadian guy was motioning to my husband & kids to leave and kept on saying we're already close. The way they treated us made us feel like a dirt they're eager to get rid off. We understand it's Friday and everyone wants to go home to their families but they could have done something different, something less obvious about their distaste with us. As we approached the exit door, the guy said have a good day. Well, too late for that, the staff already made us feel like $h!+. We love going to walnut grove library coz of their approachable & friendly staff but since Muriel Arnason is closer to where we live, we decided to give it a try. It's only been our 3rd time at this location and we will never come back after we return the recently borrowed books. I work at a medical facility and I myself wants to go home on time too. But when a patient walks in 1min or even few seconds before we close, we still serve them and treat them with courtesy & respect. Different line of work but should be the same concept. Very disappointed.