Reviews of Buffalo & Erie County Public Library (Library)

Ahmed Albakri

Best library in western New York

Bertie Golf

I met with Dan Caufield to assist me with Reference USA and he was very helpful.

Gerry Rising

An outstanding library system with a staff of equal quality.

Ajay Grewal

Helped me...

Daniel Manns

Great library with plenty of resources to chose.from, always an open computer when you need one and helpful, happy workers behind the desk!

george pierce

Always learn something new. I love it.

Khristina S

I'm so grateful to be able to go back into the library! Some locations are still call-ahead/curbside pickup only. The website is helpful (once you realize you can scroll left-right for operating hours of each location). My children, ages 8 & 10, are avid readers and 3 months of online-only reading has been difficult. We're all grateful to have "real books" in our hands again.

Buffalo Gail

We are blessed to have access to such a large library, and the staff there is welcoming and helpful.

litnight1111

I like it

Hazal Bannach

I just moved to the city and first thing I did was to get a membership for Central Library. I just applied online and they sent my library card within a week to my home address. I could easily hold my first book on the online system and I just picked it up other day. The library is amazing and huge! It has so many sections such as kid’s, DVDs for music&movie, special exhibition of Mark Twain, 3D printing, computers for scanning and printing. This is one of the best libraries I had visited and I cannot wait to go there and spend more time. Considering that everything is free, I think everyone in the city should benefit from it and get a membership! Thank you for your amazing service. :)

Sarah Andrade

Living in Buffalo Ny has been a wonderful place to live in

john batts

Great selection or movies,and cds. Accessability to computers is un rivaled to and they staff is friendly,patient ,courteous and very helpful.

Amiyah Smith

The people were so nice and idk why but it felt so nostalgic.

Dan Whitcomb

Best downtown library we have

David Navarro

Great friendly service and yes they are open, staff wear mask and gloves.

Ametrice Adams

Excellent

Karl Brummer

5 Stars.

Jo-Lynn Estrada

Clean helpful

Ashley Smith

The people are wonderful, there is always something to enrich my learning experience, and the community programs foster diversity of thought.

Mukta Talukder

Greatest library ever!

Teeyada Cannon

I like it but sometimes when I bring my daughter to the kids corner some of the librarians are rude to her but we don’t pay that no mind I just tell her to keep on playing and ignore the negativity. Our kids are the future!!!

Diaz Haykal

Needed to use the computer. No line, no wait, no problems

Reine H

Amazing location, beautiful inside out, especially inside. The options are limitless, I could spend days getting lost in the smell of old books and browsing new books. Their music selection is the best of all libraries I’ve visited. Kids can really enjoy the amenities and the variety of books available

Mount Up 716

What beautiful landskaping an fragrant flowers ... They have take a book leave a book hutch so cute I have a stack to take in everyone outside www very nice

Cheryll Crowess

The place to be. I missed it so much!!! If you haven't been here for a while, the time is now!!

mamie chavelle walker-knight

great place to go when you need free computer access

Steve Prigg

Still able to get books but must call ahead for curbside pickup.

Judy Kikuchi

(Translated) I went to print the documents. It was clean, quiet and spacious, and the staff were very polite and attentive. The internet was free for 60 minutes and there were many computers. Printing is also 10 cents per sheet, which is much cheaper than a print shop. There was also a small exhibition facility and cafe in the hall. I want a library like this in my city. (Original) 書類の印刷に行きました。綺麗で静かで広く、職員はとても丁寧できめ細かいサービスでした。インターネットは60分間無料で使え、パソコンがたくさんありました。印刷も一枚10セントとプリントショップよりとても安いです。館内には小さな展示施設やカフェもありました。私の街にもこのような図書館が欲しい。

Liza Batts

Excellent

sean mackay

Great selection and online music for free with a card

Akbar Salaam

Nice clean place

Trevor Chichelli

Vast selection of books and media

Ernie Vc

This library is massive and great. They have a lot of books, movies and computers. They even have a section where they hold classes and special events. I would give it a 5 stars, but 2 stars are enough for what the staff (security guards) did. I wanted to meet there with mormon missionaries, and they came and waited for me as I was finishing using the computer. When I went to talk to them, the security guards came and starting kicking them out and accusing them of proselyting (preaching and passing around bibles in the library), which they weren't. They only came to meet with me. Those guards were just ignorant and very annoying. The library is a public, so I don't know how informed or educated in the law those security guards are. That is a bitter experience that changed my respect for this place.

Shaelynn Blue

This is one of my favorite library's to go to, I finish homework and my papers at this place because I am able to relax and focus so well. I visit this library at least 2-3 times a week.

Spencer Hamilton

Huge library, nice staff, and fun cafe that offers good lunch options.

Jude-jayla Brunner

Everyone was very helpful

Ray Snyder

This is the best library I've ever seen. The employees and people are very courtious and welcoming. They have a great computer lab among other things. Great place to visit with the family.

Shawn Spicer

Beautiful library. Nice to see Mark Twain material.

Adrián Guadalupe

This place is like an egalitarian sanctuary Downtown. Today the Black Dolls exhibit was lit!! (Pun intended.)

Bebop Ganymede

Came to print shipping labels and noticed the advertising for the book sale. I wish I had known about it sooner but I had about an hour left and rushed upstairs. Found a lot of cool cds! And the staff were very helpful and friendly and helped me bag my stuff. Even though I might have taken a few minutes passed 4pm to finish up. Best library in the city for a reason. ????

Tim Kukulka

Lovely sections and huge reference

Matt

This library has limitless stacks of literature and other mediums of culture. The resources of this institution, however, are poorly advertised and unavailable during the evening.

Ward Bray

Safe and easy to navigate and helpful

Liz R

I had moved to buffalo from nyc a while back and this is one of the only places i can really say i felt like home in. the amount of selection that is available is out of this world. keep up the good work buffalo and erie county libraries !

Olivia Udon

I feel entirely at home here. The people who work there are such an amazing and passionate crowd. I'm always blown away by how wonderful libraries are and what they do for local communities, but this one is especially extraordinary. Please appreciate library employees, they do so much good.

Elizabeth Diaz

Everything

David Cates

Great library

Cindy Zubler

Great educational and recreational space!

Jason Marciniak

I like this library. It has a fairly large selection of books. It also has the Grosvenor Room. That room is has plenty of research about Buffalo.

Mandy Querry

Great selection, mostly friendly staff, and very convenient with self checkout and easy returns.

Taylon Adon17

Big and spacious amazing selection for all you can think of. Quiet,peaceful,overall perfect place for with family

Patriotforlife

Very spacious library. Free internet access. Very friendly and knowledgeable staff. Good spot to relax if you're downtown.

Guhan Velmurugan

One of the best things about Buffalo

clarissa jones

This library is huge, clean, happening.

suzanne sherk

Awesome

Christie Rollain

0 stars. Very rude staff and very unhelpful. Apparently closes 10 minutes early because they want to leave early. Very unorganized sections. So unorganized that the staff don't even know their own sections. Just point where you came from. Won't even leave the desk to help you. Lazy. Horrible library. Terrible. Will never go there again.

Janice Tennant

They had a free packet for the kids for indoor camping. .really nice ..and such an amazing kind engaged staff !!

Gary Clemons

Very clean like it

Tamera Sutfin

Employees at the library are always very polite and helpful!

Khaebffbfalis Badbf b vzxbvdjcharaka

Love it

Brian Jurewicz

Great experience

Benjamin Coger

Quiet, great collection of books, very clean and to top it off they had a book sale!

Clay Hart

Relaxing

Joyce Livingston

Computer training class, tax preparation, books and videos etc.

Mya Grimm

Wonderful library with a great staff, I go there often and the staff has always been very kind and helpful. There's such a variety of books to choose from and they're organized well. The Maker's Space is amazing, they have 3D printing, a tablet you can use with multiple Adobe programs, and a mutlitude of other things - you should go and check out what they have for yourself, it's definitely worth it

Morgan Kristal

Love it!

Peter Jonas

Its nice and clean

Judith Postelle

The rowdies are back.???? Now i get my ???? and leave. Use to read for an hour. But no more. Hurry in and out. Maybe I'll try Crane library.

Eric Tebo

Thanks for all that you offer, truly valuable asset to our community.

jeff schaffer

The main branch has kept me sane, engaged and entertained. My son and I spend hours at a time, often losing TRACK of time. It's an inexhaustable resource, unless one lives 300 yrs or more. PRICELESS!!

Joseph Lobosco

The library is a peacefully serene place where one can think without any distractions! It's perfect for aspiring screenwriters like myself!

Cedric Hargrove

The public library is open it's a place to visit.

Bb Gg

No parking. In a nutshell. No parking available. It desperately needs a free parking garage for library patrons. With electric car charging stations and micro parking spots for smart cars. And with enough clearance to fit a stretched cargo van so tradesmen can get in and out with ease.

Elizabeth Deleon

(Translated) Very good service. They help the community and they have something to learn. (Original) Muy buen servicio. Ayudan a la comunidad y tienen cosa para aprender.

Naagy Al Wazeer

Awesome place, especially great for kids!

SCS

Friendly and professional!

thomas wall

By far, one of the best public libraries I have had the multiple opportunities to enjoy. Thanks for the access.

Peggy Doherty

As a foster parent I do visitations for up to two hours three times a week there are plenty of things for the little ones to do and many events.

B Nelso

It is OK but there are bad communist newspapers (called "Worker's World") on display.

Darrell Kramer

Decent library with something for everyone. It's unfortunate, however, that security guards have to monitor the building to crack down on drowsy patrons.

Brian Springstead

Great place to relax and enjoy your self

Darlene Dixon

There were'nt enough computers available Monday, there was some kind of glitch.

Maryjane Coons

This place is my home away from home. ????????. The staff is wonderful and always helpful.

gina b.

Convenient location in beautiful downtown Buffalo!

Shawna Jones

Very helpful

Paul Kriedeman

A wonderful library with many interesting exhibits !

Damen Currie

This library is an awesome place to go to relax and escape the world, if only for a little bit. The selection of reading materials is excellent, and the media room is chock full of all kinds of media gems, be it movies or music! The staff are helpful, and the exhibits present at the library are fascinating. If you are in the Buffalo area and are looking for a good place to hide away and relax, the library has got you covered!

Imran Hossain

The hours of this library is inconvenient. They're closed on Sundays (during the summer) and closed around the time people leave from work. Kids and adults needs access to the internet and a place to study. It is shameful that the hours of the library isn't extended to close around 10pm.