Reviews of Côte-des-Neiges Library (Library)

Jan Eurelson

Been coking here since 1995 since i was 5 Great selections for kids in the basement

Michel Gagnon

(Translated) Good courteous service, accessible in several times of the day. A lack according to some computer stations. (Original) Bon service courtois , accèssible en plusieurs temps de la journée. Un manque selon quelques postes informatiques.

Kiri Siva

Helpful, understanding and courteous staff.

juliette chen

(Translated) Poor service. It looks like it's only personal who knows no politeness. No hello no thanks with stupid heads. Always accuses us of breaking a book and makes no effort. (Original) Mauvais service. On dirait que c’est seulement des personnelles qui connaissent aucune politesse. Pas de bonjour pas de merci avec des têtes bêtes. Nous accuse toujours d’avoir brisé un livre et fait aucun effort.

pilot kayayan

Peaceful in the mornings but not worth it to come for long studying hours to prepare for exams. Most of the time there’s interruptions with kids passing by and the opening hours are way too short. Useful for High school students but not for adults at all...

ELS RD

(Translated) There is work in my building which causes unbearable noise for my 5 month old baby. I then decide to go to the library to be calm and be able to give him his drink on the spot. I had a take-out coffee on the way like every time I go to the library. I go upstairs to the adult book section and there, the boss of the library (who is usually courteous and "gaga" of my baby) tells me that I can't come home with my coffee .... I tell him explains that this is not the first time, but apparently it would require an airtight container to have the "right" to enter this so sacred place ... Because I would risk spilling coffee on their documents (it can be understood) I tell him then that I will just choose a book and leave like that no risk that I spill coffee on a table ...... This man has found no other solution than to direct me to the exit .... With a "sorry for your baby" .... The final sentence has finished disappointing me! From now on I would take my books online or else I would go to another library ..... Anyway considering the kindness of the snow coast librarians who don't even say hello when we greet them I don't lose anything apart from the only quiet place near my house where I take refuge for free to offer calm to my daughter during the works ..... Thank you to this great man .... (Original) Il y a des travaux dans mon immeuble qui cause un bruit insupportable pour mon bébé de 5 mois. Je décide alors d'aller à la bibliothèque afin d'être au calme et pouvoir lui donner son boire sur place. J'ai pris un café à emporté sur le chemin comme à chaque fois que je me rend à la bibliothèque. Je monte l'étage de la section livre adultes et là, le boss de la bibliothèque (qui d'habitude est courtois et "gaga" de mon bébé) me dit que je ne peux pas rentrer avec mon café.... Je lui explique que ce n'est pas la première fois,mais apparemment il faudrait un contenant hermétique pour avoir le "droit" de pénétrer dans ce lieu si sacré ... Car je risquerait de renverser du café sur leurs documents (ça peut se comprendre) je lui dit alors que je vais juste choisir un livre et partir comme ça pas de risque que je renverse du café à une table...... Cet homme n'a pas trouvé d'autre solution que de me diriger vers la sortie.... Avec un "désolé pour votre bébé".... La phrase finale a terminé de me décevoir! Dorénavant je prendrais mes livres en ligne ou bien j'irais à une autre bibliothèque..... De toute manière vu l'amabilité des bibliothèquaires de côte des neiges qui ne disent même pas bonjour quand on les salue je ne perd rien mise à part le seul lieu calme à proximité de chez moi oú je jais le réfugier gratuitement pour offrir du calme à ma fille durant les travaux..... Merci à ce grand monsieur....

céleste Marquis

(Translated) There is an adorable rooftop view and the librarians are lovely. (Original) Il y a une adorable vue sur le toit et les bibliothécaires sont charmantes.

OmarGamerChallenge

very good place

Smart Kids Preschool Academy

(Translated) Hello, this is our second year of attendance at the Côte-des-Neiges library and we would like to sincerely thank the youth section team for excellent monthly activities organized for our children. Every trip to this library is a happy and very pleasant event for us and our little ones from 3 to 5 years old. The choice of books, the storytelling workshops and the attention we receive from any team in the library are exemplary. We are more than satisfied with our experience and are loyal for years to come. BIG THANKS and see you soon! (Original) Bonjour, c'est notre deuxième année de fréquentation de la bibliothèque Côte-des-Neiges et nous aimerions remercier sincèrement l'équipe de la section jeunesse pour d'excellentes activités mensuelles organisées pour nos enfants. Chaque sortie à cette bibliothèque est un évènement heureux et très plaisant pour nous et nos petits agés de 3 à 5 ans. Le choix de livres, le déroulement des ateliers conte-brico et l'attention que nous recevons de la part de toute équipe de la bibliothèque sont exemplaires. Nous sommes plus que satisfaits de notre expérience et sont fidélisés pour les années à venir. GROS MERCI et à bientôt!

Latifa Mohammadi

(Translated) Very good place to study, quiet with a lot of books available. (Original) Très bonne place pour étudier, calme avec beaucoup de livres à disposition.

Anne-Sophie Tougas

(Translated) We have always been kind to me, but the organization needs to be rethought. It doesn't make sense that to return children's books, families (sometimes with strollers) have to go down one floor or take the elevator. We do not offer a return counter on the ground floor, while employees have access to trolleys! Not practical at all. (Original) On a toujours été aimables à mon égard, mais l'organisation est à repenser. Il ne fait pas de sens que pour retourner des livres jeunesse, les familles (parfois avec poussette) doivent descendre d'un étage ou prendre l'ascenseur. On ne propose pas de comptoir de retour au RDC, alors que les employés ont accès à des chariots! Pas pratique du tout.

Mirella Tranquille

(Translated) This library is a "hell to the no". Depressing, irritating energy probably due to the number of bad apples they hired to work in the service. If you have children, I would recommend going to the Grande Bibliothèque instead. It's bright, spacious, comfortable and there is a lot more to choose from for books and DVDs. (Original) Cette bibliothèque est un "hell to the no". Une énergie déprimante, irritante probablement due au nombre de mauvaises pommes qu'ils ont engagé pour travailler au service. Si vous avez des enfants, je recommanderai d'aller plutôt à la Grande Bibliothèque. C'est lumineux, spacieux, confortable et il y a beaucoup plus de choix de livres et DVD.

Michel Condoroussis

I am surprised that I never reviewed this library and not sure why I never went to it before I had children. It is amazing to see how libraries have evolved since I was young, you can get a lot more than books and there are a lot of activities all year round. One great part is that with a membership at one Montreal library you get access to them all and can reserve books online that are sent to the library of your choice for pickup. The self checkout, online renewals and allotment of up to 40 items are all excellent. They also have DVDs, board game to play on site, computers and magazines. I much prefer to read my magazine on paper versus on my phone, although books I prefer to read on an e-reader and sadly there is no Kindle support in Canada (making me lean towards a Kobo for my next e-reader). With your membership you can also rent audio books through an app. Now I come all the time and my kid loves all the variety of books we have.

Catherine Johnson

The first thing I do when I move to a new place is to check out the public library. This library is wonderful, rather spacious for a community library, with a nice selection of English and French books and a good selection of DVD's that are pretty new. They have a lot of comics and graphic novels as well, mostly in french translation. The cultural center next door has frequent events, concerts, art displays etc that are free. And the staff is extremely helpful, they will track anything down for you and reserve it if they don't have it.

Vinay Paramanand

Excellent ambience. Courteous staff. Children's section needs more books especially diversity. Play area is good.

jo rod

(Translated) Good location, lots of choice, lovely staff. (Original) Bon emplacement, beaucoup de choix, personnel charmant.

Jean-Claude Leon

(Translated) Overall satisfactory service. But when you sometimes have to make an exception to the rule, you hit a concrete wall. (Original) Dans l'ensemble un service satisfaisant. Mais quand il faut parfois faire une exception à la règle on frappe un mur de béton.

Denis Lawa Takpara

(Translated) There are the best books in the bas????????et and I discover lots of new words ????????????????????❤???????????????????? (Original) Il y les meilleurs livres la bas????????et je découvre plein de mots nouveau ????????????????????❤????????????????????

Nolwenn Lapierre

(Translated) Not enough seats, the wifi that works randomly and some members of staff frankly unpleasant (see contemptuous and rude). Fortunately, other employees are extra nice and make up for the rest. (Original) Pas assez de places assises, le wifi qui fonctionne de façon aléatoire et certains membres du personnel franchement désagréables (voir méprisants et impolis). Heureusement, d'autres employés sont extra gentils et rattrappent pour les autres.

Cedric Deukam

(Translated) Recommended place for reading, revising and more. This place has a wide variety of universes and collections in various fields. It is possible to read on site, to borrow as we wish. The membership card is drawn up and issued on the same day you present yourself. Welcoming and very dynamic staff. There are also computers for research and reading. Tables and many others are also available. (Original) Endroit recommandé pour la lecture, les révisions et autres. Ce lieu dispose d'une grande variété de livers et recueils dans divers domaines. Il est possible de faire des lectures sur place, d'emprunter selon notre vouloir. La carte de membres est établis et délivré le même jour où l'on se présente. Personnel accueillant et très dynamique. On y trouve aussi des ordinateurs pour la recherche et la lecture. Des tables et bien d'autres y sont aussi disponible.

Ge MIIO

(Translated) The library is nice but the staff sometimes really rude. (Original) La bibliothèque est agréable mais le personnel parfois vraiment désagréable.

Andrey Chebotarev (AC)

Great Library, well located, near metro, very professional and pleasant personelle.

anick desjardins

(Translated) Nice place to go to work, good selection of books. Uneven service from employees, some are really nice but the other half are impatient / condescending and I'm happy to have a machine rather than a human to do my loan which is sad all the same ... It would also be wise to change the reservation system which requires 1 sheet of 8.5 "X11" paper / document, for a municipal service and in 2018, it's a bit too wasteful, right? (Original) Endroit agréable pour aller travailler, bonne sélection de livres. Service des employés inégal, certains sont vraiment gentils mais l'autre moitié sont impatients/condescendants et je suis heureuse d'avoir une machine plutôt qu'un humain pour faire mon prêt, ce qui est désolant tout de même... Il serait aussi judicieux de changer le système de réservation qui demande 1 feuille de papier 8.5"X11"/document, pour un service municipal et en 2018, c'est un peu trop de gaspillage, non?

Oriol Sierra

I love this small library. Great architecture, helpful staff, good vibes in general! Nice expos in the art gallery as well. I order books and dvds via the internet site and pick it up there.

Sam Totah (montrealsam)

A much needed presence! Excellent idea. Wealth of the cdn population. The piano is extra. Popular players stop & play. A montreal scene to be heard and viewed. Enjoyable. Puts a pep into one's existence. Bravo for the initiative!

Claude Brasseur

Heureux de la retrouver!!!

Hans Villarpando

(Translated) I like the division into 3 floors, there are several stores and books and places to relax and read (Original) J aime la division en 3 étages, il y en a plusieurs magasins et livres et des endroits pour se détendre et lire

Florence LM

(Translated) It is an old library, but it may turn out to be an Alibaba barracks. If you are looking for a book, librarians are real pros and will help you find what you need. The clientele is rather heterogeneous. The children's section seems to be one of the most beautiful !!! (Original) Il s'agit d'une vieille bibliothèque, mais qui peut s'avérer être une caserne d'Alibaba. Si vous chercher un livre les bibliothécaires sont des vrais pros et vont vous aider à trouver ce qu'il vous faut. La clientèle est plutôt hétéroclite. La section des enfant semble être l'une des plus belle !!!

Pearl Duval

(Translated) Courteous employees, efficient service (Original) Employés courtois, service efficace

Marie Valiquette

(Translated) Very pleasant and bright. There is a play area for children in the basement. (Original) Très agréable et lumineux. Il y a un espace ludique pour les enfants aménagé au sous sol.

Roni B

Public library , excellent selection of books and AV

Chantal Plamondon

(Translated) No star! I do not return to this library anymore. In 3 years I met 2 librarians of kind! To believe, they are the busiest people in Montreal! (Original) Aucune étoile! Je ne retourne plus à cette bibliothèque. En 3 ans j'ai rencontré 2 bibliothécaires de gentil! À croire, ils sont les personnes le plus occupées à Montréal!

Krystal Kim

(Translated) The service of the librarians is very bad. They are very disrespectful. (Original) Le service des bibliothécaires est très mal. Elles sont très irrespectueuses.

mono655 “mono655”

so much kids when its 3 h 00

Kaushik Pattnayak

The building is beautifully designed. The basement floor is the children section and good place. It's a very friendly place. Lovely location.

Emilie Guérit

(Translated) Staff back book extremely rude. Hardly a hello, and comments on a so-called damaged book return ... which was made in the same condition as the one when borrowing. Check the condition of your books before making such comments, and especially a hello and a goodbye have never killed anyone ;-) It almost makes you want to wait until the closing at 18h to be able to redeposit the books in the books. outside, and not having to deal with the employees. Too bad. (Original) Personnel de retour de livre extrêmement désagréable. A peine un bonjour, et des commentaires sur un soi-disant retour de livre abimé... Qui a été rendu dans le même état que celui lors de l'emprunt. Vérifiez l'état de vos bouquins avant de porter ce genre de commentaires, et surtout un bonjour et un au revoir n'ont jamais tué personne ;-) Cela donne presque envie d'attendre la fermeture à 18h pour pouvoir redéposer les livres dans les contenaires dehors, et ne pas devoir faire face aux employés. C'est dommage.

Amir Yadghar

Perfect library, a full floor for kids

S K

It's very dim inside, few outlets for use, poor internet connection since they switched to "WifiMtl". The service is so-so. Sometimes the librarians are nice and helpful, other times you can't find the one on your floor and when you ask the one on the next floor down, that one gets annoyed. The computers used to look up books is on the second floor, which is counter-intuitive; it should be on the first floor near the entrance.

Charles Bohbot

(Translated) some unpleasant people, sometimes aggressive or flippant in relation to customers. But the new employees seem more helpful to me. (Original) quelques personnes desagreables, quelquefois agressives ou desinvoltes par rapport aux clients. Mais les nouveaux employes me paraissent plus serviables.

Aurelie Bonaventure

(Translated) Beautiful and practical library. The neighborhood is diverse and the book selection represents it well. Easy to use internet too;) (Original) Belle et pratique bibliothèque. Le quartier est diversifié et la sélection de livre le représente bien. Internet facile à utiliser aussi ;)

Sébastien Tremblay

(Translated) I like spending time in this library. Jlurnal section is my favorite. (Original) J'aime passer de temps dans ce bibliothèque. Section de jlurnal est ma favorite.

Camille Massé

(Translated) Close to the metro. Quite small and no study rooms. (Original) Proche du métro. Assez petite et pas de salles d'étude.