You have the feddbacks of real people who consumed the products of Burnaby Public Library, Bob Prittie Metrotown Branch (Library) in the area of Burnaby (Canada).
At the present the business gets a score of 4.5 stars over 5 and that rating has been based on 127 reviews.
You must have seen that it has an average rating is practically the best one, and it's founded on a very large number of opinions, so we may be pretty sure that the rating is quite accurate. If many people have bothered to give their feddback when they are happy with the service, is that it works.
You know that we do not usually stop to place scores when these are good and we usually do it only if we have had a problem or incidence...
This Library corresponds to the category of Public library.
Great library. Staff always helpful.
Great place to study and read. I wish they had more seating space/tables for studying as it can be impossible to find a seat during the afternoon.
Friendly stuff, nice environment, simply love it, and hope it will be expanded with more books.
I usually go here to study after class and on the weekend. It's a pretty quite place most of the time (only upstairs, because downstairs has an area for kids). The staff is helpful. I needed to find some old books for class and the staff was very friendly in asking and helping me with it. I like the windows on the upper floor; you can both studying and taking a break just by looking out. However, there are lack of electric outlets on the upper floor. So 4/5 stars.
It's a quiet place upstairs, nice place to work, and the children area ia perfect for my child. They also have a nice and quiet lawn
Always cleaned and maintained Covid restrictions. I loved that place forever.
Love this library, has way too many books to check out. Great selection of DVDs ans CDs
Really lovely place, the staff is really nice and helpful and it's not so busy so you can enjoy a peaceful atmosphere
Great library! Have children's programs. Clean and renovated.
Nothing special, but a great place to study nonetheless.
Love this library, but extremely busy...
Has a variety of books and movies, but most of the good ones are always checked out. Staff isn't overly friendly, but the building is nice and you can usually find a good alternative to what you originally wanted.
Such a great space. Staff is very helpful and the collection is great.
Huge location with lots of parking. Close to the malls and public parks.
I like this library, its location and quite friendly personnel.
nice place! there is los of study space and free wifi is great. Always hosting interesting events for kids.
Very quiet and no lines at the check out at all. Books at the library are generally old editions. Should buy newer editions.
Great environment, lots of space outside for children to play and very serene inside, perfect for reading! Has a wide variety of books, perfect place for any bookworm.
Very nice staff. Loved the service
Chill and read books
The staff are very kind and friendly. It was easy for me to get on a computer ???????? and quickly print a few documents. Well maintained and easy to find. The flowers ???? in front of the library ???? are beautiful ☺️.
Very convenient location, close to the station and the mall. It has a big yard that people often lay down & get a tan in summer or read/take a nap between spring and fall. They also have a big multilingual section, so you can take your friends from abroad when they're missing their countries =]
The library is very nice and quiet, but the security lady is not nice to people.
It’s pretty good to be honest would recommend to go there :)
So boring and no exist anymore plugins
By far the best spot for the more obscure things in the BPL catalogue. Tons of non-fiction.
I like this library, its location and quite friendly personnel. But if you're looking for a quiet place to study it isn't for you. People are loud, constantly eating, and on the phones. Not much comments from the staff or security. Even the room for quite study filled with people chatting, eating and thinking that this is a cafeteria. No one reads the notes of no food or turn you phone off. Not support from staff to have a quite space. The loud poor mannered majority wins. As always.
I never knew I needed a library until my Wi-Fi went down! They have a bit of everything and the staff are very helpful. Great resource!
Very comfortable environment for reading.
Very nice place for everyone.
One of the only places now where you can gain something of value and not expect you to spend money. I haven’t been back here since I was a teenager and a bout of nostalgia brought me back. The staff was so warm and friendly and smiled as she told me my past library card was a children’s card - and finally gave me an adult card of my own. I spent the day reading and falling in love with books again. Took some home to read even more. They also removed all late fees to encourage more literacy ????. Thank you BPL and may you continue to be a place of knowledge, sanctuary, solace and memories for years to come ❤️
I like it ❤❤❤❤
Awsome for dvds
A wide selection of novels and paperbacks
It's not that big in size, but it has a lot of materials. It gets busy after school so get there early if you want to get a seat.
Great Big Branch! Two expansive floors (three if you count the administration level) that cover anything you may need - from computers to children’s books and more. I love atriums, always have. The atrium views, the majestic skylights high up above, the grandiose windows and tasteful artwork, make this space feel oh so magical.
Great library, there's a kids' book section, open hours: Saturday 10a.m.–6p.m. Sunday 12–5 p.m. Monday 10a.m.–8p.m. Tuesday 10a.m.–8p.m. Wednesday 10a.m.–8p.m. Thursday 10a.m.–8p.m. Friday 10a.m.–6p.m.
I really like it!! I loved going there every weekend before COVID =< I like reading kid section ????
Wonderful atmosphere and selection. This is by far my favourite library. It always had new and interesting artwork on the walls and it is quiet. I also love the assortment of greenery outside. It is so lovely to be surrounded by so many lush trees. I can always find the books I want here and if they absolutely do not have it, they can get them shipped over from another library. It's very convenient and nice.
Fantastic library. Nice kids section.
Nice
The library is clean and well maintained.The library staff are helpful and friendly.Due to covid you’re allowed to stay 15 minutes in the library.They are following covid guidelines.
good Library
Not too many libraries in Burnaby but this one is a gem! Great staff, programs, lots of space - love kids section
It's a nice place to go to. Even if you're not going there to read it's still a super pretty place to go to. The staff there are super nice and don't judge what you would get, but there's also self check-outs that are incredibly fast (it literally takes 2 seconds to get every book) Overall a super nice place to go to.
Big big help . Very kind people . Cheers
Friendly staff... Assists you in each step
Very diverse collections. Quite "cultural" outdoor space.
- 1 star for overcrowding and small collections catalogue: the library should be Expanded. The lack of space is a problem even on weekdays. The library catalogue is much smaller than Vancouver Public Library which forces people to take extra money and time to travel to Vancouver.
I guess you wouldn't need to surprised if I told you the library had quite a few books. It does! And if they don't have the one you're looking for, you can get it delivered from another library for less than a buck. Hold service is free. It's awesome!
I believe this library should have more seating capacity. There are also eating restrictions. Like food or coffee allowed on which floor which should be specified on walls or notice board.
Set up nicely for social distancing with sanitizing stations in multiple locations. I was happy to see that the security personnel was asking people to put their masks back on if they had taken them off. Good!
Great place for you to study or work with your laptops! There is lots of space available at the second floor, where you can have wide window view. The staff are friendly. They also have a large kid zone and attentively-designed cute family washrooms!
This would be the biggest among all libraries in Burnaby, at least of southern burnaby. Great seating areas and wide collection of books and dvds
Everytime I drop off my elderly mother (97yrs old) to this library, the security staff remember her name and my phone number from the previous week, and i was pretty shocked that they kept mother's info on hand and knew who she was in addition to my contact info. Excellent service. Very impressive.
Its a perfect place for homework’s or for job yourself.
I really like this location. The catalog is fairly big, and they have plenty of space on two floors. The outside area is great, with benches and a lawn where you can sit and enjoy your book
A lot of materials in different languages. Supportive staff and convenient location. The reading areas are always crowded, full of students doing homework or getting tutoring services.
Lots of collection of books, and easy parking underground. Can also rent free movies. Very nice staffs and wonderful services. Free internet too.
Quite place with no disturbances
5 stars for staff and selection. 0 stars for lack of work spaces. Near-impossible to get a spot there.
One of the better libraries in Greater Vancouver. It has a huge selection of books, free WiFi, and computers. There is a very pretty park outside and plus, there is free underground parking. Would highly recommend!
Sometimes it can't be hard to find a spot to study. Overall, it's decent small library.
Beautiful place to study and enjoy outdoor atmosphere
Do whatever you want to do man!
Their teen fictions you have to hold online or else you are not gonna be able to find anything in that section.
I will never go there! the place is very nice and I like studying there. But the security woman is really rude and mean. I left my book there, she took away. when I asked her for it, she replied" did u just realize it?" and I almost lost it! There is no sign that I cannot leave book there for a while.
This is probably the best library in Burnaby. Lots of parking, study area, collection of books. Outdoor open space. Very nice environment. Family and kids friendly.
Sizable library with quite a good selection of materials from CD's to books to DVD's. The children's section is pretty nice, and the library does a good job in promoting reading. The sessions with Jon are always fun for the kids. Staff is pretty helpful and there is a good sized underground parking lot.
Beautiful
Open and spacious, this central branch is attached to a good amount of green space that makes even the surrounding busier areas pleasant during all the seasons without snow; especially in spring and summer with beautiful flowers in bloom alongside the small water fountains. Seniors gather in the open space for group exercises while organized activities (posted on the bulletin boards inside near the entrances) abound year round for all different groups. There's plenty of metered ground parking as well as spacious underground parking.
Lots of books of course, staff are nice there
Great and helpful staff. Thanks alot for returning my wallet which I drop at library.
It is a good place to hang out with little kids! It has a huge selection of books, movies, music, and newspapers. Public computers are available for free.
Amazing staff, They helped me for job opportunities. Great location and Safety precautions rule in place. I just feel if there could be one small cafe inside the library hall, it would be so nice to take coffee or snacks and study under one roof. Overall I loved the place for study.
They are taking extra measures during this pandemic which is highly commendable. You have options to call and reserve the books and collect the books later..
Extremely friendly and helpful staff with a huge selection of movies and books for my son
(Translated) great environment, good system for ordering books from other libraries. Who doesn't have a library card in Vancouver is wasting time and money because they have recent books and even many online, yes, amazing, online and new! (Original) ótimo ambiente, bom sistema para pedir livros de outras bibliotecas. Quem não tem carteirinha de biblioteca em Vancouver está perdendo tempo e dinheiro, porque eles tem livros recentes e inclusive muitos online, sim, pasmem, online e novos!
An amazing place to be. Great and helpful staff. Love the selection of books.
Great library!
Great environment and good customer service!
My 13 y.o childs couldn't find a non fiction book and there were people along the way who helped him. A few covid rules and paths were different but he managed and felt safe.
This time I visited can't find what I want. Less choices than before.
If you are a quiet studier, don't come here when the library opens. There are preschool classes IN THE LIBRARY where they sing songs for a couple hours.
So many books! A place for my mind to wander into space.
I love that they have scanner with computer that you can do your work, and print—and it’s free! Staff are friendly and knowledgeable if you need help!
(Translated) not easy to find a place to sit, rather difficult to find a place to sit (Original) not easy to find a place to sit,比较难揾位坐
Love local libraries, this one is among the largest in Greater Vancouver
Horrible experience. I had 2 items out and couldn't return them today so asked for a renewal. The 2 times were already a day late and I explained my situation that I cannot drop it off today but I can return them both the next day. They didn't even bother try and find a way to help me and said there was nothing they can do in a VERY snarky manner (one of them even started laughing when I told her I don't appreciate their poor customer service). I understand it's a slow library but they still need to provide good customer service.
Big book selection and parking
At the heart of the Civic Square, right next to the Crystal and Metrotown Mall is the Bob Prittie Burnaby Public Library. Opened in 1991, named for former Burnaby teacher, MP, alderman, mayor and library board member Robert "Bob" Prittie.
Large library with lots of books. Might need to upgrade with new books
(Translated) It is a beautiful library that has been properly maintained and organized. There are learning spaces here and there, so I think it's good for studying. Even if I study from the morning, there are many food stores around, so I don't have any trouble eating. Above all, the surroundings of the library are surrounded by greenery. I think it's easy to refresh. Also, it's quieter than downtown, so I recommend the library for those who are not good at being a little noisy. There are fewer non-English books than downtown libraries, but nonetheless the genre and variety are substantial. (Original) きちんと整備、整頓された、綺麗な図書館です。学習スペースも所々にあるので勉強にもいいと思います。朝から勉強していても、回りに沢山フード店があるので食事に困らないし、何より図書館の回りも、グリーンに囲まれて素敵です。リフレッシュもしやすいと思います。また、ダウンタウンよりも静かなので少しうるさいのが苦手な人のかなはお勧めの図書館です。 英語以外の本はダウンタウンの図書館より少ないですが、それでもジャンルや種類も充実しています。
I love this library
staff was very helpful and nice
Great and clean public library. Book collection is awesome and they even have DVD and some computers available.
Good library in beautiful location pick up you r book and go outside to refresh up
Open for public, with mask on.
Good place to read
Lovely place
People here are super awesome, so helpful and well read
Too noisy for a library.
I had a great time at this Library. The staff was very helpful and informative . I will refer this library to all my friends.
good and quiet
Very good place to study and learn something what we didn't know before.
Love it. Well organized and also comfortable for reading.
First time, I visited this library and their Staff is very helpful. Thank you.
Metrotown branch is fantastic. Seating for group and quiet study. Computers, and many community programs happening all the time.
(Translated) Very clean, there are many books to learn from. (Original) 很乾淨,有很多書籍可以學習參考????????????????????????
Lots of study/reading space.
So many books, nice staff :)
Sure it's all great but recently 90% of the times I enter I leave in a worst mood bc there is never a spot to study. At one point there used to be 3 tables upstairs and I could usually come early and sit at those to study. But since a while idk how long, since the beginning of 2021 i think, those three tables were removed and nothing to replace them was put in place. I've come back for the past 3 weeks and leave FUMING bc there's still nothing. I asked when those tables would be replaced and I was told "soon". wth. I totally respect everyone that works there and my gratitude to you but PLEASEeeeeeee PLEASE put some tables on that huge spot or provide more study space somewhere else. Edit : THERE ARE TABLES NOW!!!!! Thank you!!!!
Very helpful staff
I love it. it a quiet space with a wonderful views. You can enjoy nature while you are studying. The stuff is amazing and friendly It a place for all family and kids will enjoy the most
The beautiful windows overlooking Confederation Park makes reading in one of the armchairs feel like an afternoon in a mountain top chalet.
A really cozy library, but you must whisper if you want to talk.
Nice library with a large park where people walk, dance, do tai chi, and play with dogs.
I come here almost every day to study for my Law exam. One incident happened recently that really got me thinking, do the staff really need to be this up tight?. I needed to create a case-law formula sheet and I did not have any on me. I did not want to walk home 20 min each way to grab a piece of blank paper, so I asked one of the full-time staff members for a single sheet of printing paper and she said that she cant. I offered money and she declined. I get that its policy, and the paper is only for staff, but do you really need to be that uptight about it?. If I was repeatedly asking for paper or wasting paper, that's a different story. (I know she did the right thing, clap clap, but seriously though). Anyways... conclusion, bring your own paper to this library, cause there exists no kindness in here. Never the less, the library location is great, the environment is pretty quite (most of the times) and its pretty clean. Theft happens quite a bit, dont leave your valuables unattended. To the librarian, lighten up, smile and enjoy life. I hope karma doesn't get you.
This is so stupid that this place can’t let u take a nap when u r tired!!! And the security woman is rude!
Nice
nice place!
exceptional service, material, and establishment
Library is useful for new immigrants & Excellent service staff.
My favorite place ????
Love the library, but it’s hard to find a table.
They have a kind and respectful behavior
not nice than VPL . who care ?
Excellent Service & Wide Range Of Books.
no power outlets near most study spaces. I have to go to a weird and uncomfortable spot to find and use a power outlet.
Plenty of parking and friendly staff, it is surprisingly cozy to be here.
Sometimes busy.
Very clean library. It's great to see the building outside too!
nice place, will come back again!
Friendly people, good to have space and community interested in books and knowledge, 45 minutes of computer time at peak hours. It's good, and it cannot be better than this. I would love to do recreational things or volunteer for them.
The library is like other libraries in Greater Vancouver. The only thing for this library is there is hard to find parking spot. There is one underground parking space but the lot is very limited and the road is very narrow.
Great library, spacious and chill place. 2 things to note here: 1. You are not allowed to take naps here. For those who take naps at public places due to night shifts and such, this is not for you. Hilariously enough, they ask if you are okay. As if you fainted or something. It is called a nap... 2. There is a weird way of them trying to keep the silence consistent. What I am talking about are the tutors who work there. Some tutors get away with speaking a bit loudly during their entire session. Some get kicked out for tutoring in the first place. Does not make sense at all. Even had a couple flirting while the guy was teaching her. Guess that is one effective method of getting tutored for free.
(Translated) Quiet, conveniently located library. Sitting in the garden outside the library in the morning is also comfortable. (Original) 寧靜,地點方便的圖書館。早上在圖書館外的花園坐也舒適。
I can just say this is not a proper place for studying. It's too crowded and noisy here even though is not the peak period and the tables are not very clean.
It was a really good quiet and very resourceful library with staff who are ready to attend to any problem you may have
Enjoy reading here!
The staff is unable to maintain silence for others to study in peace, not a best place to study if you get irritated by noises and disturbance people and kids cause. Atleast they should not allow kids on the upper levels, they do annoying stuff like screaming and running around, can't even say anything to them coz if u do u are mean?!
Large, but kind of hard to find a place to seat. I wish I lived near here.
Is this great place, very complete and comfort the library have lot space for many people. The library it busy every day, maybe for have a lot number of books.
Nice library. My son loves going to the library to get books, then sit and read them in the adjacent garden. Staff are friendly and it's usually not too busy.
This place is quite great, lots of book, kind staffs and a great learning place.
Thanks for opening during the pandemic.
Amazing selection of books, great choice for kids too.
It was a sign for me to go here today.
Metrotown Branch has some of the best children's librarians I've ever met, involved in organizing and executing many activities at the library that encourage and inspire reading at a very young age. Story times for all ages, Man in the Moon, and so much more.
Nice & cool place, i loved their peachful atmosphere.
I am pretty sure that I dropped a dvd that was overdue into the drop box, before I entered the library entrance. I went to the check out desk to pay for an overdue fee of one day and the check out lady went to see if the dvd had been returned in the slot. She checked the slot and came back to say it wasn't returned and she couldn't find it. She checked all the other slots and it wasn't found in them. It doesn't just disappear into thin air magically! So she ended up writing up a yellow card and would pass it on to her co worker to figure out the problem. Certain employees that work there are so incompetent. I guess I won't be paying the overdue fee until they find the dvd I returned.
It's as loud as a mall in there. I thought a library was supposed to be quiet.
They need to find a solution for the rats. They're just everywhere. I don't know how to walk to the library without seeing so many rats jumping around . Every time I go there I at least see 10-15 around.
I love the library but the staff are complete B's. I swear they only hire the rudest women.
This is an awesome library, clean , quiet and a contains a plethora of wonderful books. While studying for some technical exams I needed some books from Oreilly , these cost usually around 60-120$ each and I needed a variety not just one. With the my BPL membership , I got access to the Oreilly site and was able to read these books [full] online. I had an incredulous expression on learning the full depth of resources(not just the hard copy books) this library provides. BPL is a bastion of learning, discovering and improving and I am very thankful for that !!!!. I would give this 10 stars if Google allowed :)
this library has great source of books.excellent service as well.
Staff was very helpful and pleasant.
(Translated) There are frequent places to go, and there is an underground parking lot. It is a pity that there are not many desks and chairs in the children's library, and there are no series books until the end. (Original) 자주 가는 곳,일단 지하주차장이 있어 좋고 책이 다양하고 한국책도 조금 있어 편하다. 어린이도서관의 책상과 의자가 많지않고, 시리즈책들이 첨부터 끝까지 없는게 많은 건 아쉽다
A nice place to focus on ur work. Please don’t allow people to take a nap who snores loudly in the library. It’s hilarious.
Renovation is good
The security person really needs to work on his mannerisms, and show some kindness. I would rather go to a smaller library and have my items delivered there than come to this one.
Great library! The staff are all very friendly and helpful and there is a large selection of DVDs and other resources. My kids have used the children's area for years and love it!
The female manager( in Metrotown Branch) is rude and terrible...
Friendly employees, and well functioning library. Happy to see them open again. We all missed being able to get new booksdue to Covid 19.
Great selection of books. Everything is clean and nicely laid out. The grounds and green space is second to none.
Free WiFi .public washroom first floor,2nd floor more reading space.near metro town bus ,skytrain wheelchair ok.
quite, nice, outdated
Its huge and big, at the summer they have a lot of activeties for kids, I like the park behind it, the staff so helpful.
Huge variety of books, magazines, newspapers, and CDs & DVDs. Everything is well-organized with clear instruction at every aisle. Employees are nice and helpful, happy to answer any of your question. Good place to study and to read. Gets slightly noisy during weekends due to great number of people in the library.
(Translated) I had a good time with Korean books. Quiet and good library. (Original) 한국어 book이 있이 시간을 잘보냈다 조용하고 공부하기 좋은도서관
Very large library
Well organized, well sanitized for Covid protection.
Finally the library was open so I can stop watching bugs bunny on tv. Librarians here are great.
good environment for study,quiet place,maybe need update their computers
Very quite I like
Love the ambience
Love this library and park around!
Great library!! :)
I love this library
The outdoor mini park where seniors can hold activity sessions is great. A peaceful surrounding in contrast to the bustling metrotown next by. Bookable rooms, discussion room and computer stations on second floor. Chinese language book shelf on the first floor.
This is my go to place for studying/job hunting or reading books and magazines. I love the wide selections of dvds and books. I've been going here quite often and I found myself irritated because of loud talkers and homeless lady (I saw her smoking in the washroom and wandering around the library), and the old Chinese people who brings lap top to watch movies in studying area. People seemed to ignore these signs and have no respect for others. Some security seemed to do their jobs and some didn't. One time, young mother walked through emergency exit and everyone heard the loud alarm until someone told her about this. I wish there was plentiful of power plugs and seats. I had a hard time finding a seat on Sunday afternoon. I personally like Central Library for the quietness and seats. Printing is about 40 cents per page. Convenient location next to Metrotown Skytrain and Crystal Mall.
The worker all very nice.
lovely
This is a perfect place to read and study and also has many friendly staff.
you can stay 45 maxium inside an asian female stuff help me a lot ftom the printer
Loved this library. Spent some worthy time
Nice to visite to read a book and take a rest
they need more comfy chairs and modern security updates on their computers. traffic is backed up getting out of the underground parking lot very sad. government communist library is way more efficient than capitalist private property books! think about it: a book in a persons private book collection probably sits unused 99% of the time. where in a government library the books are shared and more efficiently used. save ur money, and use government burnaby public library where everything is shared.
This is a great place to take the little ones For a rainy afternoon. Lots of things to do here. Very helpful staff. We come here from time to time and every single time it is wonderful.
Lots of books
Expensive and airy. Easy access to stacks
lovely library. been here since childhood. you can read or do your work, absolutely no complaints
This library ain't got beer are escort
(Translated) A great place to read quietly, it also has a very extensive catalog of books, dvd and audiobooks (Original) Un gran lugar para leer tranquilo, además tiene un catálogo de libros, dvd y audiolibros muy amplio
lots of a parking. It's overall quite clean and the staffs are helpful. I didn't really this one was good until I went the other library at edmonds.
Massive with an excellent selection
There are screaming kids or some loud people talking skyping on their phones literally all the time. Good location for books, wifi, etc. but don't expect to get much work done.
Great!
Great library with some awesome books, also a very good place to study!
Nice Quite place!