Reviews of Edmonton Public Library - Castle Downs (Library)

MA GRA

STAFF are amazing and super helpful. Great place for kids as there are all sorts of programs books and computers to keep them entertained. Really good resources for adults too! We are truly lucky to have such a wonderful library in the North end!

Richard Russell

Free Internet, Free Computer Access, Free Books, Movies and Games? Yes that will get 5 stars from me.

Andrew Fraser

Helpful and can get any book in the EPL system easily sent to this branch

Wiktor

Nice place has a lot of books and games

Nathan Warkentin

Seems to always have computers open, lots of books ready for check out. They almost always greet you when you walk in.

gzatronn

Great location.

brennan warner

I think of this Castle downs library of family because I live not to far from castle downs library I love this library

Yannis Jamal

You are awesome

Celine Sajan

This is my favourite library in Edmonton. It's the only library that is not too busy, quiet and convenient! The staff are super friendly. Some of the other libraries in Edmonton have kids running around and it's not quiet at all, which makes it so hard to focus. I've never had that problem at this location!

A B

Love it

denizfirat kaplan

Friendly staff, great customer service

Jared Topilko

Friendly and easy to use.

Yann Yappi Fanleu

I love the varieties of books they have there. Also they have an Xbox One with Fortnite

Josh Le

Great EPL location for Northsiders to reserve and pick up books since the reserve section is right at the front and you can be in-and-out in a few minutes. Staff are always helpful if you need a hand.

Brendon Jones

While one of the smaller libraries in Edmonton I've always found the staff here quite helpful and understanding whenever I've needed it. And even if it is small - EPL has a world class website to book holds and such from so I often come here.

Enricka Julien

I love this place! Although the building where the library is small its clean and filled with an excellent selection of books and friendly staff.

Isabella Wang

Awesome Environment!!

Pen & Paper

I like these libraries. Pre-covid however. Back 4 years ago, I found it incredibly noisy. Honestly why are people allowed to play video games there? Most computers are taken by kids playing games. Once I saw a teenger walk in with 5 boxes of pizzas to share with his friends at a table. What is this place? Not recommended for quiet and focussed reading. But, I liked this location as it was where my therapist was located.

Luam Mehari

Great service .

Robert Brooks

The staff are nice, and usually help you find what your looking for!

Austin

I have never had a bad experience with this location, Great selection of reading material and friendly staff. It can get quite busy in here

Little Homestead Project

A great library, staff are awesome. They are very patient and always willing to help you find the right resource. The selection of books and media is great. There is an area for the children at the front stocked with toys and small couches to sit on and enjoy a book with mom or dad. This area can get pretty noisy at times but this is part of having so many visitors every day. What I like the most about this library is the view from the large windows at the back. Sitting at the study tables (that offer outlets to plug in devices and laptops) and looking at the lake is great. What's more, it's never busy at the back. Very nice place to finish an assignment or read a book. The best for me.

Ferdinand Aguillon

I'm impressed with your staff Elton who helped me get reset-up with my old account and re-issued a new library card. Elton re-acquainted me with what's available at the library as well as on your epl website Thanks Elton for your excellent service!

Christopher Gagnon

Children's programs are excellent. Lounge with toddler toys are great. Grab a coffee and go!

Chantel

Fairly spacious library with many tables spaced out for social distancing. Public computers available for all and tons of great books at this branch.

Jay Bortnik

What other place in all of Edmonton can you come to "borrow" books, DVDs, CDs, magazines, and even time on computers that have internet and word processing? And all this also comes with helpful staff to answer your questions. Wow!

Geraldine B.

Great place for kids

jama jijo

Very good place for studying exams, tests, etc. ????

Tombe Andrea-Santos

my bike got stolen there there are some ignorant people there but overall staff is amazing

Marcelle Trybuch

Very helpful staff

Despina Dellezay

This library is badly run by some of the younger generation staff members( post 1970 born people) who have no respect for their elders.

Ro Barodi666

(Translated) Great library and has English lessons every Wednesday (Original) مكتبة رائعة ولديها دروس انكليزية كل يوم اربعاء

Pen & Paper

I like these libraries. Pre-covid however. Back 4 years ago, I found it incredibly noisy. Honestly why are people allowed to play video games there? Most computers are taken by kids playing games. Once I saw a teenger walk in with 5 boxes of pizzas to share with his friends at a table. What is this place? Not recommended for quiet and focussed reading. But, I liked this location as it was where my therapist was located.

Bella Sharon

Got a really nice lady at the customer service desk who helped me with the door coz I have a small baby and gave me a warm welcome. Good job!

Don Samons

Great people fantastic , very helpful

Bryan Gunn

Staff mean dirty enviroment.

E Quan

People were lined up for new Library cards trying to get the free entrance offer for K-days. Unfortunately, Nicole A. (manager) wouldn’t let loyal existing customers into the “Customer Service” area and instead forced everyone into the understaffed “New Account” table which was operated by one poor girl. The line up was 20 deep. This is my favourite library but today was the worst management of the place. And to make it even worse the manager just retreated back into her office without helping any customers or her staff. Disappointed to see this. Would have given only one star but gave it a second star for the overworked “new account” girl. She tried her best to manage.

Omru Dawood

good place but more computers would really help

Abraham bisrat

This Library has a very cooperative and staff.

Kyle Nebeker

Fabulous library. Kids are always busy at the computers, or reading, or enjoying one of the many activities here. The Sing Sign Laugh and Learn program is very busy on Saturdays but they always have a secondary program going on if it becomes full. Staff I've interacted with seem to care a lot .

Steven Thomsen

Great selection of books

Raymond Los

Nice quiet library an excellent place to read and contemplate with a beautiful setting.

nl ln

good library

Teresa Liew

Went there one Saturday, it's full packed and the computers are busy......with kids playing online games. It's noisy and all of them enjoying the online games and chatting with each other. Kids section also have adults sitting there occupying the computer and it's just 5 or 6 computer. My son gets very excited but nobody pays attention to him but just asking him not to disturb them playing games. We have to leave because the people working there said my son too disturbing. Overall, disappointed because don't feel like a library but an online game centre. Not a great place for study. Not sure if any other days.

Ghada Chaya

Very good customer service ????