Reviews of Blue Ribbon Appliances - Welland (Laundry)

Stephen Kelley

Very quick to be on-site, fair prices, and great service

Graham W

No doubt about it, Sean is absolutely the best. Great selection of appliances. They deliver, they repair, they do it all.

Matthew Mikituk

Service call placed and time rescheduled. Perfect customer service. Technician came at specified time, personable and patient. Issue corrected immediately. Highly recommend this Blue Ribbon Appliances.

Greg Adams

Competive pricing.Outstandind service.l will go here for my appliances.

Jr Gug

Needed a Part for my washer, went to the store and talked to Sean. Awesome customer service part was ordered and arrived the next day. washer is fixed and working again. Highly recommend Blue Ribbon knowledgeable and friendly and super easy to deal with.

Christopher M

Friendly, knowledgeable staff. Good service and fair prices.

Peter Smith

Got the parts for a dishwasher, all good now . Going in monday . Need a fridge.

Jake Peters

Exceptionally friendly and helpful service! Kindly helped me find the correct part for my machine so I could do the work myself. Highly recommended.

camart

My senior mom went there to get assistance, they were incredibly helpful and did what they could to keep her from paying a house call fee. They diagnosed the problem and she was able to buy a $17 part to fix it. Thank you for looking out for my mom and not taking advantage! Friendly service :)

Farhad Majzoubi

Over priced parts and nuclear return policy.

Sheila Chaffecombe

ALL our appliances are from Blue Ribbon. They deliver, take the old ones away & install in one efficient swoop. I'd give more than a 5* rating for Jeff & Sean if allowed.

Lynn St Laurent

Unfortunately my fridge started to sound like a 747. After doing some online research I decided on Blue Ribbon, which was highly recommended by both my mom and sister. Low pressure sales with lots of information. Free delivery and take away with competitive prices. No additional cost for stainless.

Kelly and Eddie Zahra

Fantastic customer service!! I called on a Monday morning and same day they were able to get someone to come out and assess our dishwasher. Paul was SUPER professional, calm and informative. Having worked with Sears for many years, his experience really showed. Our pup Wilbur loved him too! He was able to find the root of the problem and showed me everything so I understood. No nickel and diming here... very honest and great pricing. We highly recommend this company and especially Paul!!!

Tom M

I have a 90's/early 2000's direct drive top loader Kenmore washer that was leaking from the bottom. I know very little about washers, so decided to call Blue Ribbon Appliances to come take a look. The prompt service guy was quick in diagnosing the problem. It turned out to be the water pump that had a small hole in it. It was replaced and the washer was working without leaks in no time. As a bonus, the price for the part along with installation, as well as the service call was very fair I'd gladly recommend Blue Ribbon Appliances for anyone that needs appliance repair

Nancy Duff

Called for help, I was told they would call the next day to arrange a time, I'm still waiting for that call... thanks for the help ????

Glenn Elliott

I went into buy a replacement burner for the oven, they actually had it in stock! The price was the same as Amazon AND I could go and get it right now. I brought my old broken element in, to be sure it was the same. The sales guy took my old part and tested it. He had already given me the new part and I was just going to pay for it. He took the new part back, gave me back my broken part and told me that the element is good. He could have sold me the part and I would have been out for the cost, but he took the road less travelled, he was honest in his dealings with his fellow man. I am now scheduling an appointment to find out the real problem with these fine people. Highly recommend.

Greg

What an honest place. I went there to buy a $40 part and the first thing they did was ensure I had diagnosed it properly using the manual and not the internet. During the discussion they helped me realize there were other problems and that the next parts would be over $400. Way too much for a 10 year old washer. Thanks for saving my time and money.

Keith Moore

Sean & Jeff are amazing. Reasonable, reliable, trustworthy. They are my go to for home and investment properties.

Tim Skene

Very friendly service

Briar Hill

Friendly, knowledgeable and reliable!! Best service and very competitive rates. Highly recommended.

no-name

I bought a part there for my dishwasher and it ended up I misdiagnose the problem and I didn’t actually need the part I bought which was $288. When I tried to return it the next day I was treated extremely rudely and refused a refund. According to Ontario law refunds are not regulated so I am stuck with this part I don’t need. It was obvious from their attitude that they run into this all the time and instead of doing the decent thing and warning people that they don’t offer refunds on parts at the point of purchase they sell you something not warning you knowing they have a legal right to make you keep it. I think this is a very dishonest and disrespectful establishment and I would never deal there again and wish I never had.

Joe Michlik

A couple of repairs.....for the time they put in they didn't charge accordingly. They helped out with used parts to keep costs down. The guys are very decent. Their new prices seem to be well in line with big box stores and have better service.

Craig Barton

Very helpful and competitive price I have purchased more than one appliance any delivery and setup was great

Sylvia Wheeler

Amana is a nice cheap washing machine. They did not tell me it did not have a hot water function. Please be more helpful in future. Otherwise Amana is a good pproduct.

Denis Gosselin

My sincere THANK YOU to the Team @ Blue Ribbon Appliances - Welland They helped sort out the right Fridge at reasonable price- Not only once but on 3 occasions being its an Apt. Building. Every single time these Guys are absolutely the BEST. If you are shopping around. Stop wasting your time! Buy from Blue Ribbon

Dale Duncan

I would like to say that Blue Ribbon Appliances was exceptional. Sean the owner answered all of my questions honestly and quickly and was very pleasant to speak with. Once I had purchased my merchandise the delivery and service men were efficient, friendly and very professional. I will definitely return to Blue Ribbon and I hope that others who are interested in buying appliances visit this store.

Jeff Smith

Feels like home. Very comfortable place.

Lise Clayton

Excellent service! Very pleased with my new appliances. Small business you can rely on.

Gary Bee

Been here about 4 times each time very impressed. Knowledgeable staff and friendly. If they don't have a part in stock they can get it next day. I was in this Sat. and was sure the pump on my dishwasher was gone. They gave me some ideas of a couple other things to check before I spent money on a pump. Sure enough they were right and saved me my money. Great job, these guys have old school customer service that is refreshing to see nowadays.

dan cook

Great staff great service I have an apartment building and repairs and service is top notch

Yvon Lessard

They had what I needed in stock. Was reasonably priced with friendly service.

Chris S

Called Blue Ribbon for a service call on my GE refridgerator that wasnt cooling. Service man (Paul) was top notch, explained to me the possible causes and showed me the issue after his diagnosis. Dont hesitate to call Blue Ribbon for your appliance repairs. Price was more than reasonable. Added them to my phone contacts for the future. ????????

Aline Domagala

My husband and I bought appliances from Blue Ribbon in late April. We picked Blue Ribbon for our appliances since they will be the ones we call for service, if and when we need them. Their price was comparable to other stores. The staff have been wonderful from the get go. Very helpful when choosing appliances and also after delivery. I have been in a few times to ask a question about certain items and they have always been very cheerful and answer my question right away. I would recommend Blue Ribbon very highly.

Alice Welsh

This is the second time that I have used their service; and I have been delighted both times. Paul, who was my Service Man both times, is polite, courteous, knowledgeable and considerate, with a great sense of humour. He offered a choice for repair parts, explaining fully the pros and cons of each choice. There was no pressure, just facts. I can recommend Blue Ribbon Appliance Service with confidence. Ask for Paul.

Christofir Vogin

Great service, no pressure sales. Comparable pricing with free delivery and take away of old appliance and they service what they sell. recommend

angie labreche

Amazing customer service! Called for an issue with my dishwasher , booked an appointment for Wednesday but got a call back that an appointment was available same day! He was here within an hour! Sorry I forget the man's name but he loved our dog Bailey! Dishwasher fixed and works perfect now! I would recommend Blue Ribbon Appliances 100% !

Debra Paul

Fast service. Pleasant technician and I can get baking again! Hooray for the Maytag man!