This laundromat is the best in town. The owner is very knowledgeable, friendly, helpful, polite, caring and goes above and beyond for her customers. The laundromat is very clean and well run.
I was in attendance on July 14th when an upsetting event occurred. This is in response to "MARC S" review. I have to say that you sir, ARE THE JOKE and you were the person that was loud, obnoxious, ignorant, rude and raging.
Why? All because you were politely asked by the owner to step outside for a few minutes as the Person Allowed Limit had been exceeded, as two gentlemen had come in to load their laundry into the washers.
I was folding my clothes at the back and you were hovering and pacing in front of the dryers, when your machines had 15 min. and 5 min left. The laundromat has COVID 19 protocols in place and clearly posted (as all businesses do) ---which you felt did NOT apply to you.
There is a rule about Social/Physical distancing and further limiting contact between customers, by asking if you have a vehicle to sit in your vehicle until such time as you need to shift/remove your load.
You SHOULD NOT have been in there at this point. You also went and stood right next to a gentleman that was removing his clothes from the dryer and he gave you a stare to tell you to back off, which you ignored.
The lady working approached you and politely requested that you step outside for a few minutes to allow the new customers the opportunity to put their clothes in the washers. She calmly stated she was over capacity and you proceeded to have a major tantrum, screaming, yelling, swearing and trying to bully her. She remained calm and professional throughout and I applaud her.
For a man who appeared to be in his 40s-50s, you exhibited boorish behaviour and you should be ashamed of yourself. No one is entitled to abuse anyone else, which is exactly what you did. Marc, you ruined what had been a pleasant outing at this beautiful business. When you finally went outside, the customers inside were relieved and spoke about your appalling behaviour. Marc, own your behaviour and take a long look at yourself. YOU were in the WRONG. Do not try to cause damage to this owner and this business by posting lies.
Why do some people think they are entitled to abuse people that are providing valuable services to us at the best of times and now during these difficult Covid times? We all need to be patient and work together.
I will definitely be returning to this business.