Reviews of LUXE Appliance Studio (Laundry)

Mike Di Tommaso

Chief Dustin is amazing. Product knowledge is excellent.

Mark Wilson

All you want in a showroom for Gaggenau, Thermador and Boscj6

William Gyamfi

Great place for quality upscale appliances

Mark Eff

The Luxe Studio, is a perfect place to see all that Thermador and Bosch have to offer in their home appliance line up. You will see most of the key products there. Book an appointment ahead if time, and have a private viewing / consultation with one of their brand ambassadors. They are all knowledgeable, and help a lot with your decision making.

Tony M

Very Good

Active Aircare

It was nice to learn

Brent Schaufele

Unbelievable products

Nael Cemoc

This is an awesome showroom, with awesome products. But the entire Bosch experience breaks down when you have a warrantee problem. Bosch Canada has a dysfunctional customer service team. They don't answer their phones, and when they do, you will wish they did not. We have scheduled 3 technician calls, only to find out that the technician solved one problem only to create two new ones. And Bosch seems incapable of sending him out again to fix these. Stay clear.

Dan Monaghan

$25,000 plus 3 bucks will get you a cup of coffee. We have purchased several Sub Zero, Wolf, Miele appliances over the years. In redoing our kitchen in Toronto recently the designer suggested we try Gaggenau. We bought a Gaggenau steam oven, speed oven and Coffee/Esspresso maker. One of the ovens was delivered broken, the other with the wrong hookups, and the coffee maker has never worked from day one…makes a cup then error messages continually. Still doesn’t work. I walk to Starbucks every morning while I have a brand new machine sitting there while I get the answering machine at the service department. Aside from the low quality of the products, what is even worse is dealing with their service. Highly non-responsive. Appliance Canada is also half the problem as they are equally poor and non-responsive in their service. When you spend 25K on a few appliances you’d think you’d get some level of service. Finally, I can count on one hand the number of reviews I have ever put online – bad Karma etc. but we have talked about posting a review repeatedly to warn others, and finally I decided that others need to know that is company could care less about their customers. The real question will be if I even get a response to this review. I wonder if anyone is tracking Gaggenau Appliance Reviews in Toronto. If not, I’ll have to post it in other locations until they see it and respond. Can’t be any worse than trying to get response through traditional channels.

Sunita Panchal

Love the appliances.