Reviews of Quality Cleaners & Tailors (Laundry)

Burt Pontiaco

Great place

mouse ryan

They do a very amazing job on altering tailoring and fixing ripped clothes in a timely manner and price is very good too I will always go back to them

Matt Scott

Great experience! They have very talented staff that are quick and polite.

Julie Maltais

Went to get a zipper replaced (I had the replacement zipper). They want $32 plus tax!! It's not a complicated fix. That's not what makes me mad. What made me mad was the rude face the lady made when I mentioned I'm going to look for a better price. I work in the service industry and I have to be nice. Is it wrong to expect the same?

Kimberly Lauzon

Had a little mishap with my wedding dress BEFORE my wedding and took it straight to quality. They took out the stains (which made my ugly cry in the store) and even deliberated it to my MOHs house for safe keeping. Unreal service!

lenbot

When kids are impatient sometimes they rip zippers. They replaced zipper quickly and professionally. A lot less expensive than replacing entire coat! Thank you.

steve sharp

Called to inquire about replacing zipper on my boot,,her reply was not my job we don't do that,I then asked for a recommendation was rudely told this isn't a call center. I recommend you change your ad and hire staff with a little customer service

Robert G

Not a good place to drop things off staff needs to be trained in customer service

Tabitha Running

I went in to get professional measurements for a dress and the ladies were super helpful and very friendly.

Greg Beith

Terrible customer service. Did not complete tailoring as discussed. When asked to repair it properly they made a mess of the garment and added poor stitching on top of poor serging on top of the wrong repair and still failed to complete the task.

Ian Dewar

Great place

Jeffrey Matthews

After having a $500 French hoodie collected at my house by this company for dry cleaning, some little girl phoned me up a couple of days later and basically accused me of trying to abscond over a $24 payment and demanded payment immediately with a credit card, which I paid, immediately, with a credit card. I actually couldn’t believe what I was hearing. I gave the manger the opportunity to correct this privately but he dug in with the ludicrous accusation and told me I should have paid in advance and that they “always require payment in advance” which is total nonsense because they never have requested it in the dozens of times I’ve dropped things off. I don’t know if there’s new owners or what’s going on but I must warn against using this company now and everybody in my family refuses to go to them anymore. If they had just apologized, I would have accepted it and that would have been the end of it. Ironically, the cleaning was good.

Terry Esposti

Always helpful. Friendly staff. Easy in and out.