Reviews of Superior Car Wash & Detailing (Laundry)

Amy McDonnell

Took my car in to get detailed. When I got it back it was spotless inside, outside and under the hood. Looked brand new.

Dee B

Superior Car Wash & Detailing is an amazing place to get your car washed. They did a great job on my car. Thank you Superior Car Wash & Detailing

Heather Morrison

When boss is there great service, good cleaning, decent price. Don't go when boss isn't there as kids get distracted, don't clean well. Last time left shammy in my car, only vacuumed half of back seat, left bird poop on door.

Lu LI

Would definately recommend this place. They are professional with great customer service and did amazing job cleaning my car. Just purchased their $17.99 monthly plan which I can use every day, now I feel safe for the bird poop season LOL????

Madison Manni

It was a great place and my car looked so clean and Kyle made sure to treat my car with extra car and made sure I was happy with the results

Jamal Strupp

Went here a few times and have left with new scratches on my car from the automatic car wash, obviously nothing beats a hand wash but the scratches left were pretty bad and I made sure to examine my car before going in the other times.

Parthajit Mukherjee

This is a fantastic place for car wash! The staff is very efficient, friendly, polite, and professional. The service is top-notch and they take good care of my cars. I'm particularly impressed by the quality of their interior cleaning and detailing. They were able to accommodate and provide timely delivery of a labour-intensive cleaning job on a weekend, despite being short-staffed due to COVID-19. Kudos to the team! I would highly recommend this place to everyone. :)

Helen Borges

They treated me like royalty when I arrived. When my rear wiper broke in the car wash they took care of everything! The best customer service I have ever received at a car wash!

Brittany Schoemaker

Superior cash wash is the absolute best in the Niagara area. I have been a long time customer and I am happy to refer all my friends and family there to them. They have AmazIng prices, spotless details every time and very helpful staff to guide you through the car wash. I love taking my brand new Ford F-150 there for a weekly wash! Thank you for keeping my new truck looking brand new!

Owen C

Not a very clean wash unfortunately, still spots left on the car that I had to go around and rub off. Didn't touch the tires or rims at all either :/ Edit 1: I purchased package #2 ($13 after tax, very affordable to their credit) which I believe included tires and rims. I may be mistaken but am unable to check as the website is currently undergoing maintenance.

OrangeList

Phenomenal service. They even wash the inside of my windshield for free if I just ask. I love how fast the line moves. And every time someone is there to do a quick wipe down of the car after. Cause you KNOW the dryers don't get most of the water off. We have a monthly membership. Insanely good value.

Sandra D'Alessandro

I can’t thank Sergio enough for the great job he did on detailing my daughters car. He went over and above and it was greatly appreciated. Kind caring staff at Superior! Thank you to all staff! I’ve been getting my car washed and detailed there for the last 6 years and I’ve never had a complaint or issue. Great job!

Gregry Garcia

By far the best car wash in town. Very friendly staff with a genuine service. The young lady who performed my interior vacuuming did a flawless job. I highly recommend this business and it is my new forever and ever “GO TO” car wash.

Jeff Romansky

Just got back from Superior Car Wash today and was extremely impressed. My car looks immaculate! Next visit is to bring the car in for a full detail to make it shine like new! If you are not aware, the wash is under new ownership. Gary - Keep up the great work, you have earned my business!

Ann Dempster

Really appreciate each of the staff from checking in, to the final polish. Very welcoming and informative; highly trained for customer service. Love the various services offered. Our 20 year old car looks great after visiting. Thank you. A good experience overall.

Jane Capstick

After 18 months of pandemic my care was in desperate need of an interior clean. It was disgusting as my family had been regularily eating in the car and I have dogs. It was as about as gross as a family car during a pandemic could be. The young people cleaning spent ages working on my car and it was sparkling when I got it back. I was incredibly grateful and thnakful for their hard work. Incredible value!

Mike B

Bought a new car in March and have been going here at least once a week since. Happy to say my car looks as good as the day I picked it up. The staff are fantastic/friendly and the service they provide is second to none! Keep up the great work!!!!

Austin Mulder

Superior Car Wash is hands-down the best Car Wash in the region! They have made several improvements in the last year and it really shows. The whole experience is better and I always appreciate the towel dry at the end of the line to make sure there are no streaks.

Sonya Kirchlechner

My family gets our cars cleaned here but I’ve never have a car detailing done. Fantastic staff, my car looks and smells amazing. I’m extremely impressed! I will definitely be booking a full car detail in the near future!

D Leblanc

Had my truck washed outside and the outside was done good. Inside was done terrible.Crumbs left in cup holders display screen not wiped down.Passenger door was not even vacumed out.Back seat not vacumed off. Only partly wiped down dash u can actually see the spots that were wiped and missed.The drive thu was not even busy 1 car ahead and 1 behind me waiting.I sent email to them with pictures of the terrible job and got no response after 3 days so decided to do review today.For $30 It cost me it was not even close to a $5 job.When I have my 4 year old help me clean inside of truck she does a better job wiping it down & vacuuming. Usually I get good service here that's why I've used it for so many years but who ever was working that day clearly did not care at all..June 1st 2018

Kyle “thefiend” Geiss

Fantastic car wash, never disappoints, very friendly and helpful staff, neverending updates and equipment overalls ensure they are always the best wash in town! The memberships are a no brainer and awesome thanks to the contact free method they use especially during this covid pandemic it is the best.

Rebecca Charnock

Superior car wash is just that, superior! I wish I had taken before and after photos because if you saw the mess of my car before you wouldn’t believe your eyes. Once it was all cleaned up, you would’ve thought I had just driven it off the lot. Thank you to superior car wash for taking the time to really clean those seats, and paying attention to detail! I will be back!

Kad Vicente

Came here based on reviews, service was great and quick. Results are good also, did the No. 3 Full Exterior Wash. Definitely recommend for any vehicle that need a heavy wash especially during winter with the salt. It's not a touchless wash so just a heads up for those picky people who are worried about scratches (not saying though that I got scratches from my experience).

Lou Sider

Excellent service and friendly staff. Do a wonderful job.

Angie Taylor

Thank you Superior Car wash for rectifing the time I and others came at 8am and no one was there. Im sorry your belt was down and out of order. I was very happy with my complimentary car wash. Just an idea, but if it happens again perhaps a note in the door explaining the situation would really help customers understand, as these things happen. Thanks again for the great car wash yesterday.

S A

Came by to get my interior and exterior worked, had a little concern about the new pricing caused by Covid-19. Jordan was nice enough to direct me to speak with his big Boss Jason. Had a very intelligent discussion with Jason about the down time the car wash was facing, the long wait which was also affecting his productivity output and over all profit. These factors he explained was a result of following the health and safety protocols of the pandemic for Car wash and detailing companies. Jason was still however nice enough to offer me a great deal on my Total wash for taking time to seek explanation on the price change. Overall Sergio, Jordan and the boss JORDAN gave me a fantastic derive for my car. I was really impressed with the customer service, timing and attention to detail.

Jorsh Borns

What a great place! Todays wash was taken care of with extra special care. The guys were to the point and knew what we wanted. Very professional and courteous. Keep up the awesome work and I will be back. Best car wash in the city.

Adam C Maylott

By far the best in town. Very pleased with their work. Definitely recommend ???????? Also purchased a monthly carwash package. So worth it!

OLIVE AND SPLASH

The best place to get your vehicle detailed. The attention to detail from bumper to bumper is unlike any other car wash. Always impeccably cleaned from bumper to bumper, thank you!

GC

Extremely pleased with today’s Superior Clean plus Interior. Mike C. did a meticulous inside clean (Thank you Mike…I’d have to call it a detailing). With CAA discount, the price was right.

Lacey Gallagher

First time going here and I booked the Express Detail. Very impressed. The young people they have working there are very polite, helpful and thorough. My interior looked amazing. The waiting area is so clean and nicely decorated - very classic feel, well done. The car wash attendant was super friendly and kind. To top it all off the ride throughout the carwash is so nice, the neon signs they have in there are awesome. My car never looked better :)

M B

Wow! That's all I can say! Not only do they provide a great service, but they have truly HONEST business practices. Kudos to management... at the end of October I went in to cancel my monthly membership, I was advised that my November payment would still come out as I didn't make it in time to cancel. Several months later I realized that the payments for December, January, and February still came out of my bank account. I contacted management, leaving a message on their voicemail, and received a call back the same day. Rather than keep my money like most businesses, the immediately gave me a refund for the three months of service that was building my account! Bravo to the honest business practices Superior Car Wash! I'll definitely be back as a customer on your monthly plan in the near future. I highly recommend using this business.

Ryan James Couturier

Usually not the one for touch-less car washes But this place is different They do high end cars like Ferrari and Maserati and ensure everything is clean to the highest standard For around 20$ you get a premium wash and wax followed up by a hand dry and tire shine All the employees are well mannered and thank you to Kyle for guiding me through the wash

Cong Danh

Great service with compassionate employees. The first time got my car so I was very considered about find a place that provided not only good car wash service but also friendly staff. This place is one of the best that I was looking for. They have a variety of packages that could match your demand and I truly believe it all worth paying.

Connor D Peters

I could not be more impressed with my visit to Superior Car Wash. Even on a Friday after work, I was able to get a walk in appointment. The interior and exterior detailing package is affordable, was completed faster than I expected, and I left with my 14 year old car looking cleaner than I thought was possible. Definitely reccomend using their services.

sylvain methot

This was my first time there and they did a great job. Lots of Young people that works there and did a really nice job. I was always looking for a place where I can wash the inside of my car without having the detailing of a showroom that way I can go weekly. You got great prices. Thank you my truck looks awesome.

Ian Lesynski

Disappointed as usual, same over priced service for a 1/4 of the work. Funny that something like covid can prevent them from drying the windows are applying the tire shine. Especially when I can't get out of my car and the windows are closed. Maybe adjusting the price for a 1/4 of the work would help.

Darlene Mckay

excellent staff and management. Friendly happy atmosphere. Car wash does a great job. clean and shiny and towel dry.

Mike Wing

Today I had the displeasure of using Superior Car Wash on Ontario St for the second time. Last Thursday was my first. Both times I asked for an exterior wash, towel dry and the tires dressed. After paying $20 with gratuity my truck was soaking wet, still had dirt on it and no tire crap. I asked the attendant ( I call him the attendant because if he had any customer service ability, he would have been more professional ) to come look at the completed job at which he said they were busy and they couldn't get to every detail I paid for. I asked for a refund on what wasn't completed and he said that he'd take care of me next time. Well, there won't be a next time. I'm going back to what and where I know they will do an outstanding job. Welland Ave Car Wash we will see you tomorrow and for the foreseeable future. Yours Truly Mike Wing.

Jiwon Jung

this place made my car wash soooo easy.

Stefani Burger

UPDATE: Went back after reply and ran through again. Must say great customer service. ORIGINAL POST: Valet Car Wash up off 4th Ave is way better for the same price. I just had the $27 one done which is what I always get from Valet. My dash/console is the exact same and they didn't even touch the trunk!!! Dirt around my lights still so it dripped dirty water down my "clean" car. It was quick and friendly. But not worth my money.

Alyssa McInally

I've been multiple times. Staff is very friendly and do a great job! My car always looks so shiny and clean afterwards.

Wendy Peters

Best inside cleaning that my car has ever had!

Edward Verhaeven

I used Superior Car wash for the first time to-day following another recent disappointment with one of their competitors in South St. Catharines. I scheduled an appointment for the "EXPRESS DETAIL" treatment, which included a basic interior cleaning and an exterior wash. Excellent workmanship and friendly staff. This has now become my go to car wash.

Bruce Elliott

These guys are the best. Friendly and always a great job. Had some sap on the paint and they took their time in removing it properly. Not always an easy task. Thanks guys.

Shawn O'Leary

Easily the best car wash in St. Catharines. They offer a multitude of wash options, hand towel dry, and interior cleaning services. Superior also offers a number of affordable monthly options which is where this business really "shines". They are the only car wash in st. Catharines to offer interior cleaning with a monthly plan. Staff have always been friendly and helpful. Make sure to call ahead on poor weather days to ensure they are open.

Lee Keebum

I had a great experience with Superior. My nephew threw up all over my back seat. I cleaned it all up but couldn't get the smell out. The guys over at superior had my answer. Rather than upsell me a detail that wouldnt fix the smell they used one of their machines in my car and after an hour or so the smell was gone. I waited to review until a month had gone by so I knew the smell wouldnt come back. It was cheaper than a detail and I couldn't be happier. It's good to see you can still trust some people these days. Try them out and tell them Lee sent you.

Bob Doherty

I have gone to this car wash on Ontario street for 3ys. Great service The last time I was there the young lady that was taking payments for the car wash when I arrived asked how I wish to pay. I said by Debit card. I believe the system went down and I could not use my card. The lady told me the car wash is free as the system went down She did not ask me for the cash which amounted to $18.00.Great customer service. I will continue to use their car wash facility.

Shelley Dion

Not too sure yet as I gifted a car exterior and interior wash with wheels and rims being cleaned. I'm waiting on the recipient to see if she liked it. When leaving, she wasn't happy with the cleanliness of the front windshield so I went back in to mention this and the owner of Superior Car Wash personally came out to redo the window. The owner of the car said that this was great service. The gift recipient will let me know about the front windshield when she is driving at night.

brian chase

Had taken possession of my parents Jeep Compass to find squirrels had been living in the engine. The interior was also musty with deep stains. The professional prompt service provided was excellent !! I would recommend to everyone great work and great value thanks Superior Car Wash

Joe Francisca

The best car wash I have been to.

James Karr

Decent wash but the hand dry was rushed and not well done. Also, having to quickly pull out the door, rush back in to pay then rush back out to move my car was a hassle. Collecting payment at the start of the process would be better.

mitch ramirez

Great for regular car wash, terrible for detailing!!! car was has same results except you pay $120 less!!! stay away from detailing service

Gina Bush

Great, drive-thru, car wash service! Friendly staff and best car wash in the City! Minimal wait time ... highly recommend!

Stan Vance

I periodically come in for a quick wash and vac. Always amazed at the improvements the owner is up to. Love to see the money being used to improve. Workers are a great bunch and always so eager to help. Great place to get a quality wash.

Stuart mckay

Best car wash in the Niagara Region n prices are excellent. Staff are friendly n professional

julie copithorne

If you want a great wash try this place - same price as other local washes but they do way more - dry your car - tires - they really go the extra distance. And, if you need the interior done they do an amazing job.

Zachary Quon

Hands down one of the best car detailing places I have ever gone to. Easily one of the best in Ontario, highly recommended!

Laurie Straw

The new car wash does a beautiful job. They have a great deal on, $17.95 a month for as many washes as you want!

Allison

Definitely reccomend! Had stains on a seat removed....done in less time and for less than I expected. Great car wash too!

Brent

These guys Just did my parents Jeep. My brother showed me the pics under the hood. Great job. Considering it was full of squirrel droppings and urine. Car was left under a tree. Inside of the car smelled as well. My brother says the job was 100%. Pictures say the same.

William Bould

I have a yearly membership here and am always happy with the service they provide. Staff is very friendly. Recently I had a windshield wiper broken off while going through their car wash. I filled out a report and was called back immediately with a solution. Great service and people!

Scott Ridge

Had my Jeep Rubicon detailed by this shop, They did a fantastic job and in a very timely manner! I was a little hesitant bringing my vehicle through a not touchless car wash but the operator assured me that it is all state of the art equipment and that they have had zero instances of scratching to vehicles, and as promised my jeep came out the other side looking brand new and not a swirl mark to be seen! very happy with this service will 100% be returning

Yadhav

I did the interior clean and basic car wash. They took out the carpets and cleaned them but whatever little trash was in the rear foot well, they did not even bother to vacuum out, even though they cleaned other surfaces pretty well. So don't bother getting this service. Car wash is average

Lisa Krahn

I'm overall not happy with how they cleaned my car. I got a full car clean, inside n out and I had made an appointment a few weeks prior to this day and when I show up nobody knows about the appointment and they take the keys and I left for 2 hours and when I returned nothing was done to it n it was still in the same place n then they wanted to start cleaning someone else's car who came after me had I not said something who knows when it would have been ready and then I had to wait almost another 2 hours till they finished it. And the glove department wasn't clean at all and there was crumbs under my seat and when I left the car completely broke down so I had to get my mechanic to come work on it for hours trying to figure out what was going on, on a weekend the day before my wedding ???????? and I had to pay 250 bucks, ???? and we find out they put water into a sensor so they totally ruined my day and didn't clean my car and charged me way too much and so I'd say I don't recommend at all and I think I should get some sort of a refund! They're not even replying because they know they way over charged me and and ruined my car.

Joseph

Very affordable if you sign up for the monthly wash.

jeff zylstra

This place was great. Truck looks brand new. I hope it snows so I can go back there. Not all car washes are equal you know!

Lorrey A

We brought two cars in for express detailing this afternoon and was given prompt service. Both cars were more than immaculate when we picked them up. Sergio provided amazing detailing services, paying attention to the smallest of details. He took great care to ensure the cars were in exceptional condition. We are very happy with the quality of the service and the pricing is good value too. All staff were friendly and professional. We highly recommend Superior Car Wash for detailing services. We will be back.

Damon Delong

Update: Owner made contact and provided resolution to my satisfaction. Visit occurred on Sep 22, 2019. Service prior to entry and during was normal. During service a bang was heard at rear of minivan similar to wiper being lifted and hitting back down on rear window. After service, the service people were observed putting the wiper back into position. I asked them if the wiper was damaged to which they replied "no, it popped back in place." Drove away, operated the wiper and it fell off window. Upon inspection the wiper arm was broken at the hinge and no longer functional. Drove back to the car wash and had same individual that told me it was fine inspect it again to verify the damage. Individual took my contact information and I provided detail of car make and damage incurred. He informed me he did not know the damages policy, the owner was not in that day and that he would call me the next day. I have not been called to date.

Trapstyle Sixsixsix

I've been coming to this place for years now and I have never had a bad service their pricing is on par or beats the competitors in town, I recently signed up for their super clean monthly membership and it is a huge savings compared to paying individually for washes and I'm very grateful to the fact that it is a no-contact service I can keep my window rolled up and don't have to make physical contact with anyone especially during this pandemic, I would say it's a must-have.

Skye A

Absolutely incredible! I usually get option #4 which has always been well done. But with a puppy and child, things build up everywhere so I took my car in for an Interior Detailing Package. I must say, I was hesitant because, well it is a bit of money to get it done and I have never done it before but it was completely worth it!!! Perfectly spotless, looks like when I first bought it 3 years ago. The workers were professional and very friendly. I am now going to keep it up by choosing #6 for an Express detailing package and come more regularly. Thanks so much! Jenn

roger black

love this place with the monthly inexpensive fee, they do a great job and are always friendly. Where I work gets my company truck filthy, I come through at least once a week lots of times more just to keep my truck looking clean. I know my neighbors appreciate it too for when I have to park on the street. Thanks Superior keep up the good work I recommend you all the time.

Dream Taylor

The price for the wash is good. They did a ok job on cleaning my car. There was still a straw wrapper under my set and dirt in my cup holder. Also sadly the guys cleaning my car left a bad body odor in the car. I was headed to Toronto and dif not have time to complain. The guy at the cash was nice and i like to think if i went back he would have fixed any problems i had. I would go back but will not let these things slide if it happens again.

Frederick Durst

All i can say is wow. Went in today for an in and out. And these guys were slaying away. Even in the heat they were all smiles and worked hard. Everyone was polite and the atmosphere was awesome. Will be back as soon as the car is dirty again.

Andrew Sterk

These guys are Awesome! Especially John the Detail Manager, i brought my car(MUSTANG GT CS 2020) in to get touched up and he did an amazing Job!!!!! Thanks guys for making my car look better then NEW!!!!!

Remona Colbourne

I took the car in to get the winter off and was surprised of the dirt that was left on after the car wash ..it cost $30.00 and I was hoping that the outside would have been cleaner. the cloth that they used to wiped it down inside must have been used lots and lots of time because inside my car it smelt so bad. I hope this was a one time deal.. I will try it again to see if this is the way they clean my car and if so...lots more to try.

Brad Knowlton

Been a few times always a amazing pleasure to get my truck washed and taken care of! The monthly plan is amazing deal and by far the way to go! Best place in St Catherine’s for all your car wash needs!

R H

Great place to go! Friendly staff and my car has never looked so clean! Will be back for sure!

Anne Hieronymus

The staff is friendly and courteous. The new owner takes pride of ownership and has done extensive improvements. Great reasonable spot to go to get car washed. You won’t be disappointed. It’s the place to be.

Kieron Keegan

Was in St. Catharines helping out my mom and needed a car wash (I usually use a car wash in Niagara Falls, but my mom recommended Superior). The staff was great, right from the moment I pulled up and didn’t realize I had to stop at the little booth first! I told the girl I needed an “in and out” wash, and she asked me if I just wanted the basic exterior, or upgrade. I decided on the “Super Clean” wash, because $16 seemed like a fair price for an exterior wash and quick vacuum. I paid via tap, and walked around while they did the interior work… once my car was done, I hopped in and was on my way! Throughout the day, I started noticing that the job was less than spectacular… the cup holder my keys were in hadn’t been wiped, the centre console wasn’t wiped, the liner in the back hadn’t been cleaned, there were still bug guys all over the windshield, and as the water drops dried, there were spots all over the car (despite that there *should have been* a hand towel drying). To top it off, I noticed my credit card was charged $43! Apparently, it’s a $27 add-on to have the interior vacuumed and wiped down - significantly more expensive than going to a $10 gas station car wash and then spending $5 at the vacuum in the parking lot - with an equal result. Customer Service - ⭐️⭐️⭐️⭐️ Convenience & Speed - ⭐️⭐️⭐️⭐️ Quality of Product - ⭐️⭐️ Value - ⭐️⭐️

Renato Colantoni

Just picked up my vehicle from Superior car wash . I brought it in for "detailing" , specifying not to even worry about the exterior . The interior exceeded my expectations , but even more impressive was that they also washed the exterior and cleaned the rims beautifully too - complimentary !!! .... My neighbour told me my vehicle looks "Awesome" . I highly recomend Superior Car Wash .... To Gary and the crew - Thanks again guys for a Superior job !

Carl Hayes

The team at Superior Car Wash always do a great job when it comes to customer service. Since being under new ownership the car wash has (and continues) to benefit from investment in new equipment that helps to ensure an ever better clean. Their monthly plan provides excellent value for anyone who is serious about keeping their car clean.

Michelle K

Just had the backseat of my car cleaned out. Excellent job. Seats look brand new. They also were able to fit my into their busy schedule. I will be returning for my other vehicle!

Irtiqa Ahmed

Good service, reasonable price but the car wash system touches the vehicle alot and also gave some tiny scratches to my new SUV. The vertical soft cloths grabbed my rear wiper and pulled it straight every time I went their. I had one month pass which I won’t renew only because of the fear of scratches and to save my rear wiper. The drying system also touch the vehicle to blow the air directly on surface which seems to be plastic and could give scratches.

Ian Charnock

The service is fantastic and the place has taken on a whole new look I must admit the value is worth every penny and if you love a clean car buy one of their yearly packages I know you will not regret it !!!! Thanks team Superior !!! Keep up the great work !!! Ian

Nick Albu

They used to do in and out cleaning for about $20, now its a $15 exterior wash and $27 for interior. Didnt even get a towel dry. This place used to be the best wash in the city, now its no better than any gas station wash. Its a shame.

Gene Botman

Just want to thank Mike for going out of his way every time to make sure my rims and entire vehicle are clean every time...thank you

Eddie

Amazing experience and customer service! 5 star finish and very professional. I would highly recommend, Looking forward to my next detail!

Liam Gainey

I’ve been to this car wash several times now. The first time, I wasn’t happy with how the car turned out and they happily made it right. The unlimited monthly washes are great value. It’s a bonus that my daughter enjoys watching the car go through the washer so much!

Mylo Golden

I brought my SUV to Serperior To get a full detail. I was extremely happy when I got it back. Every single minut detail was taken care of. And the vehicle? Hasn't looked so good since I bought it. The detail shop manager even gave the courtesy Of running my car through the wash for free a second time after I picked it up Because it's snowed a little bit and they wanted it to look perfect when I left. I will more than likely be signing up for Unlimited washes And will be telling all my friends and family. Thanks again Superior.