Reviews of Yazz Cleaners (Laundry)

Nancy Elizabeth Parker

Great friendly service.

Micheletto Corella

Been going to Jackie for years. She is wonderful and capable.

A P

My family and I have been going here for years now. Always great service and always good prices. Thanks again for recently shortening some of my new jeans.

bailey cournoyea

Went in to inquire about getting my zipper fixed on my jacket. The first thing i ask was is it clean? I said I washed it at the end of the season and stored it in my basement. She said well it smells like it could be moldy go home and wash it first. That put me off a little bit but i was going to do it but as i was about to leave the woman started to complain about how much she didn't want to do it because she hates doing zippers. I had 4 jackets that needed to be done. I will not be going back.

Kim Downey

My daughter wanted a dress hemmed. They measured but cut it way shorter to where her bum wasn’t even covered. On the phone she said we could have a refund for the service but she would not give anything for the dress. When we got there to get the refund she had already locked the door 15 minutes before they were supposed to close. We saw her hiding behind the racks of clothing. It is also a mess in the shop with fast food and snack wrappers all over the place. Do not go here

Lidiana Cazola

Super quick and great costumer service

Harish Aggarwal

This lady is very rude and unprofessional. Every time I go in there she is always inconvenienced by bringing her clothes to alter or clean. Won't be going back again to this horrid service. Brought her a sweater to clean and when it still had dog hair on it after paying the $15 fee, she refused to refund or re-clean it because she said it was my responsibility to clean it before bringing it in. Are you kidding me? She also said that she doesn't get paid to sit there and use the roller on clothing...I'm pretty sure that's exactly what I'm paying for. STAY AWAY from this place if you want to deal with a bad attitude, terrible service, and overpriced cleaning and alterations. This lady should not be in business.

Trish Sullivan

As the store manager of the Niagara Falls Moores store, our store takes pride in being able to help customers in all kinds of situations. On occasion there are last minute shoppers, or unexpected events that our own in house tailor shop is not able to accomodate . In these occasions we have always suggested Yazz Cleaners, as their next option. However after today, I will no longer be recommending their services to any customer and will be recommending another alteration service. The associate I spoke with today, in regards to if they had time for alterations for a last minute shopper of ours was extremely rude towards me on the phone, and she insulted us by implying we were not selling proper fitting garments to our customers. This is simply not the situation, every suit does require alterations to properly fit each individual customer, as every person is built differently, has unique tastes, budget and suits are all different. We strive to give our customers top notch service and accommodate their requests in price, colour etc, customers are more than understanding that suits require alterations to fit properly. For years we have recommended Yazz as they are a local business and we want to help support the community, but with the way I was spoken to today, I hate to imagine what has been said about our products and ability to properly fit our customers. Even more alarming I don't want to even think how our customers are treated when they have arrived at Yazz to have their new purchase from Moores altered to fit them.