Reviews of Grand Central Consignment (Laundry)

shirley jensen

The fabulous different styles for all of my important and fun events. The owner is always helpful and she knows how to dress my larger framed body in a flattering way. Shopping at Grand Central is always fun

Trish

Shopped here today for the first time.. Bought some coach high tops and a vintage fur sweater jacket that came with a matching scarf and gloves. Both were such awesome deals. Luckily I live up the street now!

Wendy Smith

I was in the store a couple of days ago and found it to be way over crowded. Owner has the right to run her store as she wishes but it is definitely more of a thrift store. So sad to see grand central to have gone that way

Debbie Bryson

Way overpriced. Shoes were crazy expensive for used. It used to a good place to shop.

Ms Viv

Some pretty items at a fair price.

Mandy M

I love this store. I get amazing deals. Lots of high end clothes and the prices get cheaper the longer it takes to sell them. Check it out. You'll be glad you did!

Paula Anderson

Have filed a complaint with BBB as I am still owed money after over 6 months .

jen weeks

Great merch fair with sales

Kateryna Melnykova

One of my favorite shopping spots. Pros: Clothes are used, but overwhelming majority of cloths look as new. Overall, it's a consignment store with better quality cloths than an average thrift store. Moreover, it's a great variety of medium-to-plus size clothing. The owner is a very friendly and wonderful women. Cons: the collection can be good or bad -- it fully depends on your luck. But that's true for any consignment store! Also, while majority of items are very reasonably priced, some prices can be high without any reason (at least I am not able to notice one)

شراره فریور

Locally owned small business in New Westminster, amazing for treasure hunting. Got two new fav shoes ????

DD Wolf

Great selection! Friendly and knowledgeable! Street pay parking. 2 levels and a great plus size department.

A. M. Donald

Celeste is amazing and so friendly and hard-working. I love her shop and always seem to find something that ends up coming home with me! Her new location is even more conveniently located to the sky train station, for those on transit.????????

Jess Clarke

Clean but very very expensive!!

Ann S

Still a bit messy, but getting better

Susan Robertson Smith

Great quality clothes for women. Love going here as I always find something I love at a great price.

Kathy Petersen

Alot of ladies clothes and accessories of all sorts

Roselyn Sabio

My experience going their shop was absolutely great.They gave me pretty good deals which other consignment store doesnt. Warm and sweet staff especially Ms.Celeste i love her..I would recommend this shop to others who is looking for a classy pieces of jewelries and clothes.

Cindy Chernoff

Great store, good verity of sizes.

Cole Engelhart

I love this place! I always find amazing items and the owner is so sweet and helpful. I usually hate shopping but I happily go here whenever I get the chance. I always find new treasures

Pixie Riches

Lovely people, great deals!!!

Anne Maniam

On a Saturday afternoon I entered the store, carrying some groceries. I was hoping to find a dress for an event I was invited to. I had about an hour to spend looking for one. When I entered, the store had no customers and there was a woman by the cashier; I asked her where the dresses are. Immediately she told me that they are upstairs but she said I wouldn’t “appreciate” her items since I looked like I was in a rush. She kept going saying that if I really wanted to shop at her store, I should return when I had more time and less groceries in my hand. During her rant, she never asked me how much time I had or what I was looking for; she went on to say that she knew this by the way l looked While she was giving me a piece of her mind, another woman entered with bags in her hand but was not stopped. The only difference here is I am brown and she is white. In conclusion, I will never shop in that store again.

Jackie Vargas

A treasure trove of fun finds! Like shopping in your girlfriend's really big closet! Celeste is delightful and affordable options to give your wardrobe options new life!

Barbara Scutt

It's not as good as it was since management changed. Clothing is not the same quality, turnover of seasons is slower, and sales clerks are pushy.

Hollie Smith

Jody look up court cases salvation army sunshine coast . Took them to court and won 10 years ago ground breaking.

Anna Kowalewski

This place has gone downhill since the new management.

Tim McGinnis

Great selection, great service, knowledgeable and helpful ???? ????

Robert Cocking

Excellent selection of clothing at great prices.

Sandy Leigh

The staff of Grand Central Consignment are compassionate and understanding. I deeply appreciate their kindness shown towards my gender transitioning. I love the variety of the clothes especially the skirts . Celeste is marvellous and has helped me immensely with her knowledge in my journey in becoming a new woman. Thankyou

Jodi Gray

Staff was insensitive at the least but leaned more towards outright trans phobic. Called me out in front of all the other customers. I guess you shouldn't shop there unless you fit into their idea of what a customer should be. I can't support a store that would hire someone who demeans a potential and past customer like that.

Sandy Deforge

The staff are so nice and helpful , I really enjoy shopping at grand central consignment.

Brenda Roemer

Owner is very helpful and friendly. Great selection of clothing in both regular and plus sizes.

Wendy Walker

My experience very closely matched earlier reviews from Katie and Genevieve. I never received an item list as promised and had to finally request one. After 4 months and only a few things sold, I tried on many occasions to come in to get paid and retrieve my remaining items. Celeste eventually said she could not do that as it was too time consuming to pull the items from the floor. Mid summer after more requests, I received some items back but was told there were likely some missing which there were and more than she indicated. Luckily I kept very good records and was able to ascertain what was sold, returned and missing. This whole thing became a laborious process that took over 13 months and during this time only 8 items were sold, 9 returned and 7 were identified as missing and probably stolen. I settled with the owner and for the 7 missing items I received $19.20 (she initially offered $9.60). One of these items was a jacket with a retail value of $275 that she had priced at $55.00. I received rock bottom prices for every item and there is no way to prove what she even actually sold them for. I wish I had just donated to a charity and saved myself the hassle for the few measly dollars I received.

Wendy McKay

I love this store. Beautiful clothing and accessories at great prices. One of my favorite shops. ❤

Sammira Shivji

BEWARE OF THIS STORE OWNER! PLSE BE CAREFUL WHEN CONSIGNING WITH HER. I HAD A WHOLE BUNCH OF NICE, HARDLY WORN DRESSES WHICH SHE DONATED WITHOUT ASKING ME OR LETTING ME KNOW. SHE SAID SHE DID NOT WANT TO SPEND TIME SANITIZING DUE TO COVID-19 SO SHE JUST DONATED THEM. SHE JUST WANTED ME TO UNDERSTAND AND NOT SAY ANYTHING. AT FIRST I DID NOT SAY MUCH BUT AFTER TALKING TO MY FRIENDS WHO ALSO CONSIGN AT OTHER PLACES, I REALIZED WHAT SHE HAD DONE WAS VERY WRONG. WHEN I QUESTIONED HER, SHE SENT ME E:MAILS TELLING ME "THIS IS NOT HOW ADULTS BEHAVE" AND WHEN I TOLD HER THAT OTHER PEOPLE HAVE COMPLAINTS ABOUT HER, SHE TELLS ME "IT IS PEOPLE LIKE ME and THEM WHO SIT BEHIND THEIR COMPUTERS AND CREATE TROUBLE FOR HER" DESPITE KNOWING THE FACT THAT I SUFFER FROM NEUROMUSCULAR DISEASE SO I CANNOT GO TO THE STORE TO TALK TO HER (MY FRIEND USUALLY TAKES ME STUFF). I had also told her that I really need the money as I am on long-term disability and have to spend a lot money on medications for my disease. I DON'T THINK I HAVE EVER ENCOUNTERED ANY BUSINESS OWNER WHO INSTEAD OF ACCEPTING HER MISTAKE AND APOLOGISNG, SHE BERATED ME BY WRITING NASTY E:mails. I am still thinking of reporting her to BBB like the other customers have done!.

betty higginson

Wonderful lady owns the shop. I look forward to my visits there. I stop in every couple of months and peruse the inventory. I've found some absolutely fantastic deals there. Most recently, I purchased a brand new pair of 'coach' loafers for $30. She's moving the shop a couple blocks away, and down to Carnarvon. Glad she's part of the neighbourhood!

Amy LaForge

First time shopper. Scored a funky retro jacket and a pretty silky thing. Customer service was A++. She let me split up the matching set and gave me a great deal. Thank you! I'll be back.

terri welch

It was once a decent store, now looks like a fire hazard. I rarely "walk" by usually drive , however last night I happened to walk by just looked in the window. So over crowded, just looked junky. Im sorry you dont like my "review" , just being honest.

Kathryn Webb

I have shopped here for years as well as given clothes for consignment. I've always found it one of the best stores of its kind. However, I visited it yesterday and it seems it must have have changed ownership and I will not be using it again. The racks of clothes were in disarray with clothing hung backwards and a total mishmash of types of clothing and misplaced sizes. it was hard to find any order. I used to love the perfect arrangement and easy to find sizes, all colour co-ordinated with seasonal items. You used to have the feeling that you'd discover some fabulous find. Jewelry used to be attractively displayed and shoes used to be easily looked at. Now there is just a big jumble in a pile on the floor. Scarves were the same-just heaped in a basket. There is no panache there anymore. As well, the prices are totally ridiculous and I would never pay what is being asked. There is no sense of the quality of clothing there used to be and it has just become another (bad) thrift store.

Niki Montgomery

Excellent customer service, very welcoming and tons of selection. They sure take the time to help you and dig for what your looking for

Sunil Gupta

I purchased a lovely coat there a year ago and got great use out of it and then took it back to the store that I bought it from and they sold it again for me . They have wonderful service and a great selection and absolutely reasonable prices.

Leslie Blazecka

This used to be a lovely store with nicely curated clothes, no more than a couple of years old. Just went in today and it's totally changed. Feels like a Value Village. I saw a silk emerald green jumpsuit from the 80s. I know as I used to own one! Everything is crushed in now and the layout has changed so there's this big open space when you come in and all the racks are pushed towards the walls. Plus there is a kettle for making tea/coffee at the entrance. Who wants to walk around with hot tea or coffee while looking at clothes or why would a store owner even encourage that. I walked by what used to be dressing rooms and now bags are piled up in that area making it feel even junkier. Tons of shoes on the floor and in racks to lend to that haphazard air. What turned me off even more was the Christian rock station playing. Not the type of music that lends itself to browsing. Won't be going back. Too bad as it used to be a really nice store. I understand new owners took over in September. They need to take a course in merchandise display.

Sheila Williams

Cool neat consignment store

Serafina

Very friendly and very helpful , great customer service and amazing deals.

Netty Verbeek

Walked out with 3 bags of good quality clothing, staff was very friendly and their new location is much nicer and well laid out! This place is a rare gem for plus size clothing that is fashionable and inexpensive.

Andrea Mattinson

Used to be a great classy consignment store with the previous owner. New owner, very sketchy! Horrible accounting methods...computer crashed, no backup, brought my stuff in end of October for a 3 month contract - was told it was not put out til November, then was quoted being owed an amount when went into check on my sales in December ...then at end of January was told nothing else had sold...couldn't get my stuff back and my money's owed...and my stuff was still on the floor being sold. Didn't get my stuff or my money owed to me that was quoted in December until I said I was going to call Better Business Bureau and make a report. Was not able to get my stuff back until May 10th, after hearing every excuse in the book! Don't take your stuff here!

Wendy Wong

Find gems

CHARLENE IZZARD

Neat little place with lots of clothing and shoes to buy.