Reviews of Lavoir De La Roche (Laundry)

4479 De La Roche St, Montreal, Quebec H2J 3J2, Canada

DESCRIPTION

You will be able to see the opinions of real people who used the services and products of Lavoir De La Roche (Laundry) in the territory of Montreal (Canada).

At this moment this firm gets a rating of 4.2 stars out of 5 and the score has been based on 33 reviews.

As you can read, it has an average rating is really high, and it is founded on a very high number of reviews, so we may conclude that the evaluation is quite reliable. If people have bothered to rate when they've done well, is that it works.

As you know, we don't usually stop to place feddbacks when these are positive and we usually do it only if we've had a problem or issue...

This Laundry is classified in the category of Laundromat.

Where is Lavoir De La Roche?

REVIEWS OF Lavoir De La Roche IN Montreal

Laly B.

(Translated) First experience very unpleasant. The machine accepts money without any limit and does not return coins. The person present is condescending and implied that I did not know how to use a machine, refused to give me back my money by taking out an argument that is given by all: if I repay you it comes from my pocket. Moreover he did not accept that I against argue. This system promotes the payment more than necessary for a wash in hope of repayment. Unpleasant. (Original) Première expérience très désagréable. La machine accepte l’argent sans aucune limite et ne rend pas les pièces. La personne présente est condescendante et a sous-entendu que je ne savais pas utiliser une machine, a refusé de me rendre mon argent en sortant un argument qui est donné par tous : si je vous rembourse ça vient de ma poche. De plus il n’a pas accepté que je contre argumente. Ce système favorise le paiement plus que nécessaire pour un lavage dans espoir de remboursement. Désagréable.

Cedric

Monique Bonin

(Translated) Clean place-friendly staff - offers good and reliable services (Original) Endroit propre-personnel accueillant - offre de bons services fiables

Kenneth Gibson

This laundromat has always been clean and affordable but they really don't have the customer's convenience in mind. The posted opening hours are until 8 pm, but the staff will start making you feel very unwelcome at 7 pm, constantly sweeping and re-sweeping and mopping the floors, not letting you use the change machine because they already mopped that part of the floor, and just generally being in the way so you constantly have to be saying excuse me, pardon me to get around them to get access to the machine you are using. And now to top it off it seems they don't open until 1pm on Tuesdays? I'm off to Chez Bobbette and I'll probably be sticking to there from now on.

Gervais Katherine-Josée

(Translated) Super clean and the owners are very nice! (Original) Super propre et les proprios sont très gentils!

Maxime Soulier

E. Freeman

Been coming here for over a year, and never had any issues. However today I was in doing about $15 worth of laundry (a lot) and their change machine cut out, and the light came on singling that it was empty/jammed/whatever. The machine hadn't finished giving me my change, so I asked the woman at the front for the $2 that the machine still owed me (I had never seen this employee before -- she is not the boss/owner who is usually very nice and accommodating), and she told me that she couldn't help me! She just kept saying 'I'm not the boss" and "sorry" and told me that she wasn't helping me because i wasn't speaking French to her, which is totally disciminatory and unfair, and poor customer service. She never did refund me the money that the machine owed me. This is very poor customer service... They profit from the money in the machine, so I don't know what the issue was regarding her refunding me the $2.... She literally just stole $2 from me and told me 'sorry about your luck'... All she had to do was just give me $2 from the drawer and call it a day, but she refused to refund me, when this is their issue!! I still cannot believe it. I will not be going back there.

Michele Levasseur

Very friendly and low key. Machines and facility are very clean. ..

Moises Anzora

(Translated) I like this (Original) J'aime ça

Borislava Klaturova

(Translated) Super Washhouse, very, very clean, with good conditions for doing your washing, I highly recommend it! (Original) Super Lavoire, très, très propre, avec des bons conditions pour faire votre lavage, je la recommande très fortement !

Alban Soto

(Translated) Very clean and attentive staff. Mansue that the wifi to have 5 * (Original) Tres propre et personnel attentif. Mansue que le wifi pour avoir 5*

Nicholas Merkouris

Nice place. Convenient.

Emile Sundara

Daniel Slapcoff

Never had any issues with machines, good service, average pricing.

Vincent Bedard

(Translated) I was called a thief ... very unpleasant ... Unpleasant little family laundry room (Original) Je me suis fais traité de voleur...très désagréable... Petite buanderie familiale déplaisante

Radu Raicea

Very clean, the lady is helpful and very cheap prices (only 2.50$ for a large load).

Florian Bréau

(Translated) Great, I recommend! (Original) Génial, je recommande !

Andrew Wilcox

Lady only spoke French, fortunately I'm bilingual, and she was very helpful. Prices are a bit high, but better than some other laundrymats. They have extra large washer/dryers and you can buy supplies if you need them. Limited seating. They have a machine to make change.

Maria Angelina

I have to say that the place is Amazing! Service is excellent and the owner is Top Notch! Machines are clean. Well kept. Place is Impeccable! Highly recommended for a great laundromat. Nothing compares. Prices are just! I say...YES...No Regrets! Cheers! Enjoy!

Steady Fingers

As mentioned by another reviewer, the lady was very helpful. Merci.

Victor Lopera

(Translated) Very clean and modern washhouse. Super friendly staff and there is almost always a manager to answer our questions. (Original) Lavoir très propre et moderne. Personnel hyper sympatique et il y a pratiquement toujours un responsable pour répondre à nos questions.

Ken Ilasz

Owner operator Giovanni (John) operates the cleanliest most hospitable laundry mat often frequented by support staff of the numerous AirBnB's nearby. Always pleasant and smiling, you can find him there until 8pm almost every day of the week unless the Bruins are playing!