Reviews of Chris Coin Laundry and Cleaners (Laundry)

Prerna Guleria

I had to get the length of my dress altered. When I went to collect my dress, the interlocking was done in the most shabby possible way. On pointing that out, the lady behind the counter started shouting and tried to convince that this is the best they could have done. She was totally unprofessional and least bothered about customer satisfaction. It was an expensive dress and I asked asked for the same factory finish when I had handed over the dress. But when I got it back, it looked as if an amateur had done the sewing - and that too in haste. Just hated my experience there and will never go back.

γώργιο Κοντος

Good place , good service, good people

Sabih Ahmed

Great service. Enough machines so you never have to wait in line.

Hesham Osman

The service was way better when the owner was on the place her self but seems they hired a lady that do not respect her customers and has no idea of how to maintain customer satisfaction. They have an issue with money exchange machine and she got mad when people asked for her help!!!!! I will not make it there again , better to go to the coin laundry near wholesale club. POOR CUSTOMER SERVICE

ESS MiWay

Great Cleaner’s! They are close to my building and offer many services. I drop off my wash and fold weekly and they finish it on the next day . My husbands dress shirts have been cleaned there for many years.

Marc Lawrence Lee

No issues with the how they clean and how quickly they get it done. However, watch out when you're dealing with the owner. She will try to get at least one of your items to be dry cleaned when it's not necessary. It doesn't matter what the cleaning instruction is on the tag. She'll insist it's their (or her) policy to have it dry-cleaned.

M. nabeel

Great place.has big machines and dryers

Tatiana

Disappointing WASH AND FOLD service. Clothing came back poorly washed, slightly damp and stained.

Mary E Corpus

Great customer service compared to other places I have been in the area. Will definitely be coming back

Manisha

Used it some times, a clean place to wash clothes.

Jesica Fraser

Gets the job done

Summer W

Great coin laundry. I live just around the corner and they are way bigger machines and better dryers than the one in my apartment. They also offer dry cleaning and alterations the lady was so nice and was able to get my dry cleaning rushed for the next day that morning. My shirt was so clean very impressed.

Natasha Norman

**owner stealing clothes****despite my issue I had before in the paragraph under, I went back. the owner stole my clothes. another worker showed me the security footage without the owners permission. The owner was around my clothes picking things off the floor and the camera jumps from 11:58am to 12:10pm. And then the owner is no where to be found. It's clean but not Worth the b.s. she fails to replace that load of missing clothes. I use to go there every weekend to do laundry for myself husband and 4 children spending up to 60$ a week. The owners wife knows my face very well to the point where she knows I just had a baby. Moving one one day I put 2$in the dryer which is 25 cents for 5 minutes, halfway through my clothes are still wet and she did not want to refund me or add more time to the dryer to dry my clothes. She also told me I should have checked the lint mesh ,which is impossible because she used a key from her office to open it. What made matters worse is another lady had the same problem and she gave her the money back and that put two loads in one dryer for 30 min vs me who uses all 6 -8 dryers for 50 min. Anyone can do the math I am the customer that spends more money and it obviously is not valued. I am a customer service rep for over 10 years so this definitely pissed me off. I'll just bring my $2880 a year to another laundry mat that values my hard working money! All over 1$.

Jess L

Thank you!! The alterations were for my wedding gown very great here and fit me very well. My tulle/ layered sequin dress was able to be shortened and put in even though most of the tailors weren’t able to shorten it due to the complexity since the sequins were blocking the seams along with the lining. I am so excited to wear this on my wedding this spring! Thank you so much!

maryse nashime

I have been there for quite a few months...and will look for another dry cleaner. First, some of my items got lost. Second, some of my partner's shirt and one of my very expensive jacket got ripped. Thirdly, I brought items there for repair and they would come back half repaired. Finally, the worst and the reason why I don't recommend this place, I brought in a wool sweater for repairs on the sleeve and dry cleaning...when I came the sweater was stained at the back so they sent it back for dry clean again. When I came back again to pick it up, they had ripped the back and very amateurishly repaired it...the sweater was worth more than $150 and is sold out so I ask for a reimbursement. I was told that it was my fault if the shirt was ripped because I had bought a material (wool???) that was too fragile for them to take care off. They did not reimburse me anything not even the original dry clean............

Marieyo Ngume

Good place but Horrible and very unpleasant customer service

Peter Katona

The best place to do ypur laundry

Petrina Johnson

I came in to wash my UGG comforter as it can't fit in my washer at my condo. They have various sizes of washers, big dryers, and the staff and the regular customers were friendly and helpful.

Anas Maassarani

Lost my pants and refused to admit or refund. I looked for 3 days at home. She looked for 5 minutes and insisted we should have counted before leaving to make sure they aren't thieves.

Grace G

I got my shirt dry cleaned last week and they did a great job! The stain on the left sleeve was absolutely vanished. Thanks!

Matthew Hamilton

Excellent dry cleaning service and alterations. I have dropped off all of my clothes for wash and fold and they do it very promptly and professionally. My bag had a few holes and the seamstress kindly fixed it the same day. Thanks! Would recommend for quick and clean service.

shrisowdhaman selvaraj

Snow jerkin zipper are repairing here. Average Cost for changing zip is 45$

Earl McLean

Busy place so expect to wait on weekends .. dryer number 16 is suspect and should be avoided as well as washer 39 ... in need of servicing among other machines

Fab B

Been going there since April 2017,never had any issue, owners are nice and friendly..I don't understand all those review of people lying ...they should be banned from using Google for ever

Salwa Alzahrani

I would like to give them zero stars! I gave them my dress for dry cleaning with tiny dirt on it and without any smell. Then I waited for 3 days when I came to take it I found one of the spots is still there. I said that is fine it might not come off. However, when I arrived home I took my dress out of the bag. I found a very very stink odor from the dress! I would like to wear my dress with a spot on it rather than wear it with a bad odor!! ???????? I added the receipt as they deny that I am one of their customers! Just fix the issue better than just deny you have made a mistake! ????????I can’t write a new review? Anyway, you see their reply after my comment they asked me to go back for re-cleaning but guess what after I arrived they refused to re-clean my dress, and they told me they will charge me again to remove the stinky odor which was a result of their poor cleaning! They told me it's too late! Even though it's less than a month and I was outside Ontario for vacation! The worst customer service I have ever experienced!

Sandra Coles

Large machines to get your laundry clean!

Crystal G

I have been a regular customer for the past 10 years in their coin laundry, their facilities are clean, have many machines, with many sizes. They always have nice staff there to help with any issues and they do a great job. I just recently got my pants altered and they were done great, the seamstress knows what she is doing and would highly recommend for anyone looking for alterations.

Thomas Kreutzer

Used the coin laundry once, machines worked just fine, reasonable priced, free wifi, all I needed!:) Had a chat with the owner and his wife, seem to be very nice people

FX S

Friendly and professional. Recommended +

mark juelli

Over priced, very very very slow, unorganized. Had to revisit twice and she still didn't have anything finished.. Made me watch as she sewed a button on my shirt for $6! I could off done that my self. That was the point. She just left the shirt on the counter and asked "Do you want a bag?" :) Never going back again...

harry nicki

Terrible dry cleaning. Picked up some shirts and on looking at them when I got home discovered that they were all deeply creased in places they shouldn’t and other parts of the shirts weren’t pressed at all. The shirts were unwearable. I thought to bring them back but didn’t want to get into it with the staff so I brought the shirts to (I hope) a more reputable cleaners to have them redone properly.

rajwinder sandhu

The lady Jessica claimed that she was the manger ALTHOUGH SHE WASN'T and i had to go back twice to pick up my shoes that i had asked to be washed and THEY WERE STILL DIRTY I PAID $65.00. THEN SHE ACCUSED ME OF NOT PAYING BUT THEIR POLICY STATES THAT YOU MUST PAY UP FRONT AND KEPT ACCUSING ME OF THEIFT AND SAID SHE WOULD CHECK THE SECURITY TAPES AND SHE JUST WENT ONTO A COMPUTER AND SAID I NEVER EVEN CAME BY AND SHE WAS GOING TO CALL SECURITY ON ME . LIKE HOW WOULD MY SHOES END UP A GOOD FOR NOTHING DRY CLEANERS. LUCKILY I HAD A PICTURE OF MY RECIPT AND SHOWED IT TO HER. IT WAS BY FAR THE WORST DO NOT TAKE YOUR BUSINESS HERE THEY ACCUSS YOU OF THEIFT AND TRY TO CALL SECURITY ON YOU. THEY DO NOT KNOW THEIR OWN POLICIES AND TREAT CUSTOMERS WITH LITTLE TO NO RESPECT. TRUST ME WHEN I SAY THIS THAT THEY ARE OVERPRICED AND TRY TO MAKE MORE MONEY OUT OF YOU. ON THEIR SYSTEMS IT SHOWS THAT YOU STILL HAVE A BALANCE OWED EVEN THOUGH YOU MIGHT HAVE PAID UP FRONT. TAKE YOU BUSINESS ELSE WHERE YOUR WALLET WILL THANK YOU.

Rob Caputo

Great service good prices good hours

Sh' G'

Jessica (the owner) is very nice. This laundry mat is clean and the machines are high quality.

anand jayaraman

old machines only 2 dryer work well

Fabian

My place of choice for alterations. The lady is an experienced professional and prices are very fair

Tom H

They ruin your clothing and does not take responsibility for it. Would not come here ever again

Nic Mon

Decent Laundry machines a bit older . Big dryers. Friendly staff. Free WiFi. Great location you can shop or get lunch while you wait.

Kisha Clarah -Belgrove

I’ll start by saying my boyfriend and I have been coming here for years and never had a problem. Up until I brought a brand new outfit that I have just bought into them which I have gotten wax on. Instantly I brought the outfit to the cleaners while I was there she asked me to scrape the wax off the outfit as it hasn’t even started to hardened. I began to do so as we both went along the outfit as she stuck her yellow stickers all over the outfit to make sure we were pointing out all the flaws. At this point the outfit when out to be cleaned and at pick up I was amazed at how the wax was completely gone. To then bring the outfit home to open the bag and I instantly notice as I’m looking over my outfit a new stain at the bottom of the jumper on which was a wide leg jumper in a blush colour. I have brought the outfit back as she put a note on it to be sent out to be re-cleaned by the time I came to pick it up a couple days later. She began to give me a speech about when they take the outfit they warn you that they will try their best to get the stain out but it does not guarantee which was FINE because when I brought the outfit to them to be cleaned it was brand new with wax on it which was my own stain I created, WHICH THEY WERE ABLE TO GET OUT. But then I received my outfit back with a completely other stain on it which look as if my outfit got splashed with some sort of dye or maybe even something else they were cleaning which was very potent with colour and splashed on my outfit, at the end of the day I don’t know what it is all I know is it was not on my outfit before and it was not on my outfit when I bought it in with wax on it, when we're stickering off all the areas that needed to be looked at to be cleaned. Instead of taken fault or trying to fix the problem with whatever policies or procedures she should've followed through with was not taken she began to blame me instead of taken fault, which I couldn’t understand because it’s not like they dry clean the clothing there they send it to be dry cleaned by another place. At this point, they made a mistake and all I wanted from them was for them to acknowledge that they made a mistake and solve the problem, the Customer Service skills with dealing with this situation were 100% lacking when it came it a mistake they had made. It actually took me breaking down not understanding why they wouldn’t just take fault and try an solve the problem in any means not even a discount in the end after getting a middle person being my Aunty over the phone the lady them gave me $10 for my $300 worth jumpsuit, when i paid 17.25 for it to get dry cleaned to begin with they couldnt even give me a full refund for the dry clean, because I was upset at this point and didn’t feel as if the lady treated me properly which then I just left because the lady couldn’t even deal with me to try and resolve the problem, when I was the one in front of her with the problem, still composing myself in a respectful manner.

Noah K

Brought a suit to be cleaned on a Saturday and was told it would be ready on Tuesday. Went on Tuesday evening and was told to come back Wednesday evening because "they needed to clean it a second time". Picked it up and the armpits of the jacket STUNK and there were tissues in the pockets. Not sure what happened but I do not believe my suit was actually cleaned.

Roicy Coelho

Dont waste your time some dryers dont work and bad customer service

Arif Ali Versi

Great place Excellent owner. If ever an issue with weekend staff as owner is off make sure u speak to her thay hard wprking great service very accomodating i have been going there for years

Elif

Highly unprofessionals ,i gave my uniform shirt for alteration and the chinese lady (owner) promised me to done it by friday 5 pm guess what after 3 days when i went there and asked for my shirt she got panic and started looking here and there because she didn't even touched it from the last 3 days ,there was no shame on her face and on top of that she didn't even said sorry to me but said give me half an hour i will do it now , i was already getting late from my work just took the shirt back and had to wear it as it is in an very important interview because of her mistake, Please stay away from them

Cee G

Quality dry cleaning and clothing alterations. Overall good service

Kuldip Singh

We just showed up to this store and its closes at 8pm. Please update your website

Lou Umai

Do NOT go here!!! She will shorten or hem your pants than ruin the stitches on the side so she can charge more... she will claim that is a factory defect.. better business bureau should be aware of her tactics

Sebastian Camacho

Came in to get my winter jacket dry cleaned. Problem isn't with the people that work their. They're very nice and polite. They charged 20$ which I thought was fine since I figured when I picked it up it would be worth the money. Took them like 5 days (no kidding) to have the one jacket cleaned. Sad part is that when I picked it up and got home to look at it. It looked faded and honestly looks like an old jacket now. Now I'm 20$ down and jacket looks like I've owned it for a whole lot of years. I wouldn't recommend their dry cleaning services at all.

Ev Fr

Do NOT get alterations done at this place. I took in a comforter to get fixed and it was a simple fix of sewing some material together that had ripped. The lady did a horrible job and patched the area with an ugly material. The material or color she used didn't even match the rest of the comforter. Also they were going to charge me way too much, $25. I took the comforter to another place that fixed it the way it was supposed to be fixed for and awesome $10. No customer service skills, I had to convince her for a long time to un-sew what she did as she tried to convince me that it was the only way to do it and nobody else could fix it.

dina belerique

Yes it's a great place.

Christopher Carrasco

Poor cleaning sent my Nobis jacket and they shrunk it. This is supposed to be a professional cleaning service not a shrink your clothing service

Enrique Lopez

They repaired and cleaned my jacket making look almost brand new!!! Highly recommend going to these guys. Great prices amazing service. Also their wash and fold services come in handy from time to time!

Lisa Ooi

Bad customer service