We have the reviews of real people who consume the products and services of Victoria Hills Laundromat (Laundry) in Kitchener (Canada).
As of day this firm has a score of 4.5 out of 5 and this rating is based on 119 reviews.
As you can read, its rating is practically the best one, and it is founded on a large number of opinions, so we may be pretty sure that the assessment is very faithful. If many people have bothered to rate when they are pleased, is that it works.
As you know, we do not usually stop to write feddbacks when they are good and we usually do it only if we have had a problem or incidence...
This Laundry is included in the category of Laundry service.
Excelente service , very clean place and affordable ????
One of the best place to get your laundry
Worst customer service ever. Very rude and unprofessional
A Dump.
Very clean, the store has a really good feeling to it. Will definitely come again!!
Very clean place, Awesome service, the owners are fantastic and so friendly. very reasonable prices. Thank you for the Excellent Customer service.
Friendly helpful owner. Extremely clean
Clean and spacious with many washers and dryers. Owner is nice and welcoming. Laundromat also has free wifi and enough tables for everyone to fold their clothes.
Awesome service, the owners are fantastic and so friendly
This laundromat was fantastic when it first opened, now it has lowered temperature and time for a quarter. Its is now 4 mins at a lower temperature for a dryer and on top of that now has no hot water made available to wash my clothes. Not a place I am happy with any longer.
In total agreement that this laundromat is clean, with newish machines and very friendly staff BUT BUT BUT the dryers never get really hot and only give 4 minutes per 25 cents.It can take a long time to dry your clothes, took temperature readings of two machines and they were 10-15 degrees cooler than other laundromats' driers. the normal size white machines (Maytag) never really get clothes truly clean the way I know other front loaders do. These 'new" machines are on par for cleaning clothes with machines from about 25 years ago, and why wouldn't they be as Maytag hasn't changed this design in that time span. While other manufactures have moved on and get clothes clean, not here
A best laundry ever I have been , fair prices .very clean Grat Dry cleaning services I recommend every to come here they have wash fold services 95 cent a pond
Best place to come do your laundry in town these guys are some top of the line professionals and I wouldn’t trust my cloths with anyone else
Can no longer use debit at this location which is why I started going, it gets over crowded at times, but overall I can get down what I need to in a reasonable amount of time.
I've been on travel for almost a month and always needing a laundromat. VICTORIA HILLS IS CLEAN, has MANY MACHINE SIZES and HONEST. You've got to try it out for yourself. Sofi has all the laundry supplies whether you're on travel or a neighbor. I only wish I found him sooner!!!
Great place to shop
Hands down the cleanest and best laundromat in the region. The owner is fantastic. Keeps the place so clean and the machines in great working order.
Incredibly clean and well kept. Staff is above and beyond helpful and friendly....helped me carry my bags in and out which was really appreciated! Machines are big and work great. Fairly priced.
Very clean and very nice owners.
The place was very clean, the service was great, and the machines were amazing. The store was also very warm. Lots of amazing washing machines to work with. Definitely recommend.
Great place to do your laundry. Clean and price was great!
Always nice and clean, washers and dryers are a reasonable price, the staff are super helpful if you need it. They have soap and such for sale if you don't have your own, the machines are always well taken care of. They have pretty good hours too.
Excellent. Owner very professional. Highly recommended. Very clean place!!!!
Very clean and safety place thanks
Exceptional service!
What a clean laundromat with a friendly staff and fair prices. Good to be safe here and wash nice my clothes. I like dryers big Gumbo with good price
A staffed laundromat with excellent machines
Clean place and friendly owners! Would not hesitate to recommend. Washers costs range from $6 to $9 but very large machines.
Great service. Cheap and will help you out if you have no clue what youre doing like myself
Great customer service
Best Laundromat in town. Owner and employees are super friendly. I prefer no scent soap and fabric softener and they had no issues accommodating that request. I need fast turn-around times for the wash and fold service for my business and they never disappoint! Highly recommend !!!
Clean and awesome friendly service
Terrible customer service, the person who was working was incredibly rude. Would not recommend.
Awesome clean new laundromat with great staff.
It's a very clean and welcoming environment. The owner greeted me with a smile and made himself available to help. While I waited, I watched him help people with their machines, open the door for people who had their hands full and he even went out to help a lady bring in all her laundry bags. By far, the best customer service I've ever experienced.
The owner of this place is extremely unprofessional and rude and treats his customer's poorly. I would never suggest bringing your business here unless you want your stuff vandalized and to be disrespected.
Excellent service...excellent washers and dryers..lots of room to fold laundry!!...youll love it❤❤
Nice guy best washers dryers ,great customer service , fair prices , way better then any other laundry , try to provide me change ,clean and try to keep every one safe with phsycale distance ,
A clean, well maintained laundromat. The owner is friendly and and enjoys helping customers who are learning about laundry.
Reasonably clean. Fair price. Owner is a nice chap
New business, great service
Just move to Kitchener and decide to give this laundromat a try. Have to drive 10 mins out of my way but it's all worth it. The owner is friendly, the machines work great and the place is clean. Would definitely return. ????????????????????
Great service!!
its clean like it
My new favourite laundromat! Very clean. Lots of washers and dryers. Friendly and hospitable staff. I put two large loads of towels in one dryer and expected them to still be damp after 45 minutes-they were totally dry! Regular washers are $3.00-there is an extra rinse option Large washers are $5.00 Even larger washers are available but I didn’t use them. Dryers are huge! $0.25 for five minutes I will be back for sure!
The guy who's always here when I come in is super nice. He always helps me out whne the money machine isn't working and even explained the system to me when I came for the first time
.Machines worked well, plenty of them, staff friendly.
I love this laundromat and Dry cleaning, fair prices clean washer jumbo dryers 4 minutes for just 25 cents nice owner nice service the dryers are very big as same as washers I recommend every to go there
Very nice laundromat and dry cleaning. Clearness fair price, nice services, wash fold 95 cent wow
I like this laundry, clean place to wash and big washers,humbo dryers fair prices ,helpful staff special ly the owner helped with folding, loading my clothes,
Spotlessly clean, new machines, friendly staff, fair prices. Easily the best laundromat in the KW...
Great Clean laundromat with great customer service and newer washers and dryers at a great value and they work great I highly recommend Victoria hills laundromat
Very clean. Owner is usually there keeping it that way.
One of the nicest, cleanest laundromats that I've ever been to (and I've been to many). The attendant was very kind and patient as he explained how their system works. The prices are good, too.
I like this laundromat, very clean, nice prices , Jumbo dryers $1 for 16 minutes, brand new washers dryers, nice fair price , nice customer service all the time , Nice dry cleaning service , compare to other laundry , the is the super nice one , I recommend people come here all the time .
Great machines, very clean, excellent service. I even lost some jewelry there and the owner found it and gave it back to me. Highly recommend.
Owners are very rude
I went there the store was very clean , fair prices , the staff was very friendly , I like this laundromat
Have to change my review here-after 6 months of going to this laundromat I have decided to find another. If I feel the need to get into a 10 min argument with the owner/operator because I asked for change (because the dryer wouldn't take quarters and the change machine wasn't working) I will come back!
Friendly ownership. Very clean!
Clean well organized, and friendly staff. 5 stars from me :D
The owner is very unprofessional and rude. He watches you and complains about how much clothes you put in the machine, even when it's a decent amount. I was literally two minutes late to pick up my laundry and when I got there, all my clothes were taken out of the dryer with all of my undergarments exposed. I told him that I would never come back to his business. My mom went there a couple weeks later and he did the same thing to her. She told him off and told him that she wouldn't be back. I would not recommend this place to anyone. I have never met a more money hungry, arrogant and unprofessional owner of a business. It literally makes me sick.
I had to wash some bedding that would not fit in the regular washer and dryer. After doing a search on Google, I decided to use this laundromat. I met Linda when I walked through the door. She had a bright smile on her face and was quite welcoming. Linda immediately made sure I had all the help I needed to finish my wash properly. She is a great people person. This laundromat was clean and the machines worked well. I enjoyed my time there. Thanks to this awesome person who does her best to make the customers comfortable. I will be doing my laundry at this place when I need to wash the bigger stuff.
I love this laundry and Dry cleaning, super clean , resenabl prices , Lots of Washer & Dryer ll jumbo dryers , one of the best laundromat on town
This is a clean laundry and fair pri es big jumbo dryers with good fair price And good place for Dry cleaning professionally done good staff with great behavior ,all brand washers and dryers I recommend every one to come here love this place
The owner is very unprofessional and rude. He watches you and complains about how much clothes you put in the machine, even when it's a decent amount. I was literally two minutes late to pick up my laundry and when I got there, all my clothes were taken out of the dryer with all of my undergarments exposed. I told him that I would never come back to his business. My mom went there a couple weeks later and he did the same thing to her. She told him off and told him that she wouldn't be back. I would not recommend this place to anyone. I have never met a more money hungry, arrogant and unprofessional owner of a business. It literally makes me sick.
I like this laundry cuz very clean, fair price, Brand new Maytag washer and dryer, great service, I recommend people to come make it your regular laundry and dry cleaning. 20% off on everything. I wish I could have more star to give .
Love this place... very clean and most importantly... great customer service ????????
Went there with so much laundry and the man working there(I’m pretty sure he’s the owner) was more than accommodating and helpful. He probably was one of the nicest people I’ve ever met. I brought my daughter with me and she started to get very bored and he was so nice to her and even gave her crayons and paper to keep her occupied. The washers were very quick and spacious and the dryers were amazing, huge and quick. Would recommend this place to anyone that needs a laundromat. I will be back for sure!
I reached here at 7.20 and the lady working here told me 3 times she is closing at 8 pm. I said it's fine, i will be done before that. Next, i put my clothes in the machine and about to put detergent and she goes - haven't you used this machine before, i said no i am here first time. After few mins, i asked her for washroom keys to wash my hands and she shakes her head and not happy about giving me the keys. Not sure what her problem was but she was extremely rude and unprofessional. Not sure what she was upset about. Not coming here again. Not recommended ????????
Well Maintained Facility. Has Large Machines ... Pleasant and Helpful Attendant!
I had to take all my beddings for a wash today as it wouldn't fit in my apartment laundry. Looked up on google for a laundromat and Victoria Hills had a tons of great reviews.. So I went where the crowd went. Laundromat is a new thing to me so I didn't know what to expect or needed. My first impression of the place was... "Wow, it's so clean I can probably eat in here.. Don't". The machines are huge and they come in different sizes as well depending on your needs. I was greeted by Jafari (I believe he is the owner). He was extremely friendly, helpful, and knowledgeable He explained everything I needed to know. I didn't carry enough coins on me as a newbie to all this and he helped me resolve the problem. There are many laundromats around so make sure to read reviews and maybe you will find yourself a regular!
Good washer ,fair prices . big jumbo dryers $1 give you 12 minutes' love this place , good guy running this laundromat . i wish i could give him 10 stars .
Love doing my laundry at this location. One of the cleanest laundry store in town. The machines are big and in a perfect working condition. I'm so glad that this laundary store has opened in this area. Would definitely go back again and highly recommended.
Victoria Hills laundromat is a perfect place for all customers bcz it has brand new mechines & they have a good customer service,their price is reasonable.i had a good experience So the shop keeper is really friendly
The owner is a nice guy, helping me all the time. Clean washers and dryer, fair prices ' great place to do laundry.
Quiet and very clean. Cheap prices on dryers- washers are standard at $3. Will come again!
Great Clean laundromat with great customer service and newer washers and dryers at a great value and they work great I highly recommend Victoria hills laundromat
Great place to shop
So pleased with the services at this laundromat. Staff are very kind and friendly. The store is very clean, the machines work perfectly and the clothes come out just like brand new. Very happy that this store has opened close to me.
Very clean. Supervised with staff and very friendly. Equipment is in very good condition. Lots of parking.
What a clean laundry , nice guy always helps people, taking care of his business good , fair prices , big jumbo dryers with good price . Always trying his best to help people. Brand new Maytag washers and dryer’s.I recommend people to come do wash and dry their clothes.
Amazing owner, astonishing service! There's a reason why I go home to use the family laundry room. Simply put, my clothes are more clean and well folded like no where else! Keep up the good work!
Its a great place to do laundry.
I like this laundromat and dry cleaning, very clean fair prices , what a great place to wash and do dry cleaning, lots of parking available, great service with good manners,
Dude asked me to bring my own coins from ATM next door. What else? Should I bring my own water too? Ridiculous!
My dryer broke down today and as a mom of 5 kids I really needed to get my laundry done ASAP. It was an extremely pleasant experience, the man working there was extremely kind and walked me through everything as I had never been to a Laundromat. One of my children even accidentally put money in a machine and the man working there was kind enough to give me back what she had put in! I was also super impressed with how clean and bright it was in there. Has a wonderful experience!
I am new to the area and googled laundromat. I'm sure glad I chose this one. You need help figuring out the machines or best timer for wet clothes? You'll get the most professional and friendliest help. I do apologize for misspelling the gentleman's name but Zafir is amazing. Also, this is the first laundromat my clothes came out clean. Really impressed.
Very friendly guy , he helped unload all my clothes from my car with me , He asked me I would love to help you if you have any questions . I gave him $100 in the early morning he didn’t have enough but took out right the way from his machine, he asked 3 other Customers if they need help with bed sheet nad blankets to fold with them , very clean washers and dryer’s all very reasonable prices, I would recommend everyone to go to this laundromat, The washroom was open all the time clean but now he closed , I asked him but he said it’s for the safety of all consumers which make sense, if I keep my washroom open then I have to clean right after each person use it because of Covid it’s better keep it closed,
Suprisingly very open spacious, very clean, and a organized environment. No problems with finding anything. I found it very simple to use the machinery. If needed help feel free to ask the owner. Whom was very kind and respectful. As they are a new laundromat I hope they continue to keep this standard up. I look forward to come again as it was a delight to do my laundry.
Wow . What a nivn clean store,with lots of Maytag washer and dryer. Great Customer service, 20 minutes dryer for just a $1 ,
Perfect! I will definitely take laundry there the next time my own machine breaks down