Here you have all the reviews of people who consume the products and services of Skogie's Auto Spa (Laundry) in Kelowna (Canada).
Now this firm has a score of 4.1 stars out of 5 and the rating is based on 127 reviews.
As you can read, it reaches an feddbacks average is really high, and it's founded on a high number of feddbacks, so we can say that the evaluation is quite faithful. If people have bothered to leave their score when they are satisfied with the service, is that it works.
As you know, we don't usually stop to put feddbacks when they are positive and we usually do it only if we have had a problem or incidence...
This Laundry belongs to the category of Car wash.
The quick interior wash is the best part! For not much money the inside of your car is spotless!
Quick easy exterior wash that was reasonably well done for the price.
After reading other posts regarding the interior cleaning waits, I would suggest longer hours for this service to dilute the lineup. Possibly a evening window that offers a discount to lessen the midday crunch.
Just had our winter dirty car washed at the new Clement Ave location. The new equipment they are using is as advertised- terrific wash! Highly recommend
always professionally done!!
I always receive incredible service here and the odd time something doesn’t go to plan, the customer service and ownership is amazing.
I love having my car cleaning inside and out at Skogies! Otto & Lisa did a great job.
I don’t get my cars cleaned anywhere else but at Skogie’s. I go about once a week and it’s a really good price, the staff is friendly (Justine is my favourite but I’m not sure if she’s still there) and they do a very thorough clean. One tip: It looks like they changed their packages recently, but it seems like too many options which gets confusing. Too many questions at the front.
Currently sitting in the touchless wash and I love the facility! Have been going here for 3 years and would never go anywhere else!! Staff and facility are amazing
Has it really been 10 years? Yes! Skogies has been my first choice for a car wash & interior cleaning since I opened up my business. On my most recent trip last week, Alexander was a delight checking me in and another staff member made my dog feel welcome with a treat while we waited outside. Rolo and his colleague did an excellent job of not only cleaning but installing my new Weather Tech mats and disposing of the boxes. Their attention to detail is second to none and I love the friendly service. Thank you Jason & Team.
I had Andrew and Jeremy clean my truck today and they did an amazing job. I would highly recommend getting your vehicle detailed at Skogies and I will definitely be back.
Very well taken care of, clean. I would go there again.
I love your wash. Very quick and very clean. The inside detailing is top notch too
Great spot to have your vehicle cleaned inside and out! Very fast service, even if there's a line. Pre-wash, and post wipe down! Even after the blow dry. You need to make sure to take advantage of a vehicle wash discount by taking your gas receipt inside to purchase your wash, and double up if you collect Petro-Points or Save-On-More collector points ????????????
It is a professional carwash with free vacuums, but it scratches on the car's body. Also, it didn't wash the back very well. Maybe the small car's don't have this issue, but for the SUV, it was my experience.
We have purchased the 2x$50 gift cards at Costco for 20% off and go here to wash the exteriors of our cars quite often. We are very happy with the express wash and towel dries. The only reason for 4/5 stars is that both times I have had my interior cleaned (today the most recently by Lisa and Leo at ~10AM) on the express belt, I haven't been given the air freshener (am I supposed to go inside the store to get or should it be put in the car?), and after just getting home, I realized that my CD is not in my passenger door as it was before :-(. To add insult to injury, last time I had the interior cleaned, I was given part of someones console accidentally after picking my car up...There seems to be an issue behind scenes with car contents making it way back to the correct cars. Hopefully we can find a solution. Thanks Skogies.
Washbays always clean and bright, vacuums suck though. Hahaha bad joke they're awesome too!
Love skogies. Truck always clean and staff always helpful.
Very nice facility. I used the self wash, and it was great. I spent 8$ and my truck looked great. My only complaint is that they won't sell you tokens for the vacuums unless you have cash. The ATM charges 3$ to get cash, so i went elsewhere. The chevron on 97 allowed me to use theitlr wash and vacuum without cash so ill probably just go there from now on.
Great carwash. Went in expecting the standard drive through car wash, instead there were multiple attendants find a great job. And the price was very reasonable
WOW! I spilled a sugary latte all over the front seats in my car so I got the Seat Shampoo & Signature Clean done. I can't believe how clean my car is! Worth every penny. The attention to detail was so impressive. They even emptied out my glove compartment! I also had a really old mat in my driver seat that had some holes in it and they replaced it with a new rubber mat! Totally not part of the package, and SO appreciated. Thank you so much. I will definitely be back.
Quick and easy. My go-to car wash!
I would say that it's the best car wash in town. Excellent service and they do a really good job cleaning the interior of the car, at a good price. I use the wash frequently.
The best place to get your vehicle washed in town. Always does a good job and everything is sparkling clean afterwards. Have been coming here for years and will continue to do so!
Need this in Vancouver!
One of the best car washes in town. Best bang for your buck!
Skogies car wash for all types of cars and a Petro gas station. I think this place is great, there are lots of options, automatic wash, detailing, carwash bays you can do it yourself and lots of vacuums. Overall a great place to gas up, get your petro points and wash your car!!
Went on a Friday for a basic clean interior and also had a basic exterior wash. Staff were friendly however would have appreciated a more accurate time estimation as waited from 3pm to 6pm for my car to be detailed. Was estimated 2 hours total time. Overall work was done well and I would be back again at some point.
Amazing service, went through car wash and still had bugs stuck on the front of my vehicle. Before I even had the chance to notice an employee told me and gave me a free wash to go through again. Amazing attention to detail.
Skogie’s free car wash on Clement Avenue. Very impressed with the staff and the awesome car wash that was done on our vehicle. The line ups went smooth with no hiccups! We will be back.????
I’ve been through here many times in the past. Last time I did, I ended up finding deep, uniform scratches across the driver’s side of my new truck. Contacted management and they flat out denied it was their fault and made no attempt whatsoever to mitigate the issue.
I asked the attendant for change for the car wash. She said no. But there is a bank machine, it's a dollar seventy five. I left. They just let ten bucks walk out the door. Weird. I'm headed to the west side.
These guys are rock stars. Absolutely will return. My van is so clean and I'm excited to take advantage of the great detailing prices.
Good business with owner ensuring customer service is priority.
Carwash is great if that's what you are there for. However, if you need to fill your water bottles don't bother. All this year so far, two of the 23 times we came here to fill our bottles were we able to. Machine is always out of order. Fix the damn thing or buy a new one!!
Comment: Lisa and Justin did a great job with what they had to work with, a hairy puggle and winter grime makes for a dirty jeep! I come here on a regular basis, love it! We have a Vernon membership so exterior done in Vernon. Would be nice if vernon had the same services. Thanks so much
I’ve been going through skogies wash for the past 2.5 years since moving to kelowna and they have always provided great service, even the basic wash gets your car looking nice and clean.The complimentary micro fibre wipe at the end on all of your glass to save on water spotting is top notch and bonus points to the reps that lift the windshield wipers and get all the way to the bottom! Highly recommended! ????
1st time trying an auto spa my experience here was awesome. And it was very cheap.
The staff was very nice and made me feel welcomed.
Had an interior/exterior car wash at Underhill location today and everybody wash so very nice. Always take my car there.
Best auto touch wash and best place to self wash your car
This car wash gets your car cleaner than a touchless by far. I've also been going here regularly for a few years and haven't noticed any swirly scratches like the old non touchless washes gave. Highly recommend!
Jen and Otto did an amazing job on my car! A always a great experience at Skogies!
Do not go to the new one on Clement in kelowna if u plan on using the vaccums, unless your quick. They only allow 2 min vaccum with wash purchase and no option to purchase more time. I got front driver side done before time ran out and had to go to another place to finish vaccuming. I was dumb founded to find out you only get two minutes and that's it! Vacuum a whole car in two minutes?
Love the car wash. Fair pricing
Thank you Skogies for providing great car service in our community! Awesome & comfy place to stay and wait while they take care of your vehicle! Recommended!
Expensive self wash bays, $12 for a small car, and water isn't even hot. There are better car washes in town
I want to give a thanks to Alex, the manager. I came back after noticing some of the dash and door panels had not been completery cleaned. He took care of it. The origianl detailing took longer then expected, but overall was happy with the job.
Great service today! My suv looks great!
Got my car detailed for the first time at Scogies yesterday by recommendation from a friend. It's a new car so I just got the basic interior package, and the premium wash with the paint protection add on for the winter. I'd never been so I didn't know what to expect. All of the staff were very friendly and even though it was very busy, my car was ready in about an hour and a half. (I expected it to take longer, and I just puttered around the mall while I waited.) Anyways, got my car back and was thoroughly impressed with the job done. Great work for the price... I can tell you I'll never be cleaning my car myself again!!! Bang up job, will definitely be coming back!
Daniella and Rolo were just amazing at what they did to clean my dads car for me! It seriously looked felt brand new! Such incredible service! The teamwork, communication was just amazing. I'll be coming back in the near future to these guys for sure! Thank you for all you guys do there. Keep it up!
I have been using Skogies almost exclusively ever since the Okanagan Wash Zone closed. I can only rate it with two stars due to the following concerns: I refuse to use the automated wash after multiple scratched vehicles. The side brushes tend to pick up dirt from your wheels and tires, and scrape it along the lower portion of your vehicle. The pre-wash spray down doesn't seem to be adequate enough to remove the particles. Now, using the self serve wash, the foam brushes tend to usually be worn down quite low, causing scuffs. Also, many of the hoses and fittings leak. (Teflon tape anyone?) The credit card terminals are hit or miss if they will work with visa cards? Never have an issue with MasterCard. The "spot free" rinse creates more hard water spots than when not using it. How often is your filtration system tested or maintained? Im glad you removed the vacuums from the wash bays, as the exposed 110v maretted connections getting soaked continuously was an electrocution waiting to happen, or did it? Lastly, is there any way to keep the homeless out of your wash bays? Always have to keep an eye on them so I don't get robbed in there. Overall the concept and convenience of the wash is beneficial. I just wish these few items, that shouldn't have become issues in the first place, can be attended to.
the best, without a doubt car wash and staff that you will ever experience and bonus its affordable
I love Skogies - great, friendly staff and they do an amazing job whether it's a hand detail or just wiping down your windows and mirrors after the automatic wash! I always recommend Skogies for car washes :)
Fabulous job! Professional, friendly staff with attention to detail
super FUN car wash!! Even if you're an adult... guaranteed good time.
Love Skogies! They always do a great job on my car detailing and are always friendly.
I usually come here after my shift at current taxi. Love the water pressure.... although the run time could be a little longer... also the vacuums don't suck hard enough half the time... other than that, love the 24 hour thing they have going...
Efficient, was a cleansing experience for my car.
Best detailing and car wash in town. Only place we go!
This was my first time at Skogie's and I had a great experience! I was prepping my truck to sell and they did a wonderful job, inside and out. Very efficient and friendly staff with really reasonable prices. Shout out to Hector and Elio who cleaned my truck, looks fantastic!
awesome service and awesome people. the finished product was great
What a waste of time and money. The pictures speak volumes. I paid for the "signature clean" which includes vacuuming, vinyl/plastic scrub, mat "shampoo", etc, etc. This was $45. I also paid for their highest priced drive-through exterior wash. All-in-all, I paid ~$72 including tax. I usually do my own cleaning at Sonic Car wash in West Kelowna. With a grand total of ~$8-$10 for the drive-in selfwash. And the included free vacuuming and mat wash...a little wash-down of the interior and some protectant, I'm done. Total cost no more than $10 and a little elbow grease. And total time around 45-60 minutes. I'm selling this vehicle and was a bit busy this weekend. Read the reviews for Skogie, and thought I'd let "professionals" handle this job this time. What a mistake. I do a far, far better job in almost half the time and with a little effort. I waited nearly 1.5 hours and paid over $70 to get back a vehicle that was still dirty. The white stuff in the console flakes off with ease using a fingernail. As you can see, they left it there. The mats were still dirty, as shown. Dirt on the door sills still. Specks and dirt all over the rest of the vehicle that shouldn't be there if they made even the minimum effort to vacuum properly. I mean finding an entire pine needle on the back seat (as shown), shows what terrible work they did. If you pay $45 for what's essentially a glorified vacuuming job, that should never, ever happen. And their exterior wash was no better. The drive through wash I get occasionally from Esso is much, much, much better. Pictures tell the story there too. $18 exterior wash and the vehicle looks like a dirty vehicle that was hosed down only. Like others I see scratches on my hood that were not there before the drive-through wash. DO NOT TAKE YOUR VEHICLE TO THIS TERRIBLE CARWASH!! What a rip-off. Thanks for nothing, Otto and Garret.
My car hasn't looked, or smelled, this good since it was brand new! Excellent job guys! And HALF the price of the competition - Bubbles - who were pushy and wouldn't quote a price til I got there. I'll be back and send all my friends and relatives to Skogie's!
Super friendly and respectful people! Thanks a lot. My car is shining bright like the Okanagan Valley sun ☀️☀️☀️☀️
Always pleased with the basic clean service ! Most recently Leo and Rafi did a great job!
Went in the ultimate car wash for $17 with a non-modified jeep wrangler 2014 2 door (drove from Calgary to Kelowna) Some parts of the SUV were not even touched by the automated wash 65% happy with the result - always better to hand wash or non touch automated if you dont want to do it yourself I dont recommend this wash to anyone who cares about their vehicle
I was getting gas the other day and went in to pay. The two staff members noticed my puppy in the truck and asked if she could have a treat. The one employee went running out and gave her the treat. It was the extra effort that impressed me and showed great customer service. It was a kind gesture and made her day :)
I had a good experience with these guys. I had a car wash and my engine bay cleaned. Quick and accommodating. I'll use them again!
Great service awesome interior and exterior services and gas is always cheap!!
Paid extra to have he diety undercarriage cleaned - left with wet dirt caked on, now dripping dirty water onto my carport cement.
Great customer service, fast turnover, and do a thorough, complete, detailed job.
Great service! Easy and convenient.
Just left and paid for a full wash 18.99 and this is how my tires came out guess ill go home amd do it my self
Really great carwash! And awesome staff!
Great car wash. They are rinse your vehicle before you enter as well as polish the windows after (in the summer)
Best place to get your car cleaned!
Really nice staff
This morning I take a great decision; go to Skogie's car wash. I was very impressed with how great my car looked inside and out after a Skogie's experience. My car (and I) was very happy, and it felt to good to drive around all nice and clean. Sherry and Felipe did it very well without spending too much time - Less than 40 minutes. Skogie's Kelowna - this is a good car wash to frequent. I'll be returning for sure. (Lucie, Kelowna BC)
The self-serve car wash is great. Awesome layout and plenty of bays so you're often not waiting that long. For those looking to clean tall cargo vans or short RV's, the self-serve area offers plenty of vertical clearance and is fully enclosed. Unfortunately, there were some low hanging branches that haven't been trimmed so our cargo van was brushed on the way out - not a big deal - but needs to be trimmed for sure.
(Translated) 1. Quality: 9/10. Very well 2. Speed: 1/10. It took 60min for me to get out of this car wash !!!! And they only cleaned the inside. The washing itself of the interior of this car was timed 30min (!!!!). Very very long! 3. Quite expensive- $ 45 interior only. (Original) 1. Qualité: 9/10. Tres bien 2. Rapidité: 1/10. Il a fallu 60min pour que je sort de ce lave auto!!!! Et ils ont nettoyé seulement l'intérieur. Le lavage lui meme de l'intérieur de ce auto été chronométré 30min (!!!!). Tres tres long! 3. Assez chère- 45$ pour l'intérieur seulement.
Otto and RAF did an excellent job cleaning my car. Excellent work, good value.
Not impressed as the back of the car was still filthy. Had to clean it when I got home.
My new favourite place in Kelowna to get my vehicle washed for an auto wash. They pre wash your vehicle before going into the automated wash. Then once that process is finished they dry off all your windows. I was expecting a basic quick wash but was suprised it got all the dirt and salt that was caked on from the Coquihalla. Will be coming again!
So far so good. The auto wash doesn't seem to miss much. The monthly subscription should work out well. Wish they had a detail service in Vernon. Maybe in the future. Also, can Vernon monthly subscription members use the Kelowna Skogies. Anyway, thanks guys. Car looks great all the time now. Every four or five days it gets a wash. Maybe next time I'm in Kelowna I'll get a wax and detail. Two thumbs up.
Wand bays don't accept debit card. The machines STILL to this day dont accept "new stlye" 2014 toonies which they gave me inside the store because there cash machine in the wand bay is out of order as it usually is. Poor equipment for a highly rated super busy car wash. I wont be back not worth my time
We encourage all of our customers to get their vehicles cleaned at Skogie's! They have a very competent staff and you can count on them to ensure your vehicles leaves spick and span!
Very professional and very clean. Good job Matt and Taneal.
In Kelowna for some holidays and Wild ???? desperately needed a spa day. She is cleaner and more shinier now than when I drove her away from the dealership. Please please open a Skogies in Abbotsford!
For a brand new car wash it's using outdated technology. If you use the self serve bay you don't get a token for the vacuums and must pay cash. If you don't have cash they have no other alternative way to pay.
Very good
Great interior clean. Friendly staff!
Wish the self serve bays were more affordable or there was a monthly membership for access. Otherwise the bays were clean, inside was warm, had no issues.
Great job guys. This time Jeremy and Devon worked their magic. Last time I had Brenden and Otto with a superb result.
Excellent overall experience. Lives up to the hype.
Very clean and user-friendly
Alex, Lacie and Lisa did a spectacular job detailing my interior! Man, other places I can look at the interior and say, hmm I could do that better. But not here! Friendly, accurate with time given, my fav spot!
Always consistent, an attendant pre-treats your car and a towel dry of the windshield is a nice touch at the end. My favourite car wash!
I had Jeremy & Alex D clean my car. They did a fantastic job As I have an 8yr old daughter whom can make mess in the back seat (what kids do) I also had my floor mats shampooed, which they turned out like brand new (coffee & pop spills) I have been coming here for at least 2 yrs or more, I always recommend my friends to come here. I always have a good experience, The staff is friendly and knowledgeable. I look forward to my next visit Thank you for taking care me and my car 5 stars!
Love the place, been a member for 2 years now. Always an excellent wash and shine. Regular maintenance gives me peace of mind. And great vacuums that actually suck!
Great service and thorough interior cleaning. Our store vehicles will certainly be returning. Thank you !!
They did a fantastic job of removing black dye from the walls and carpet of my SUV. Cudos to Douglas who was honest and knowledgable.
Like a rollercoaster ????
Awesome customer service. Well mannered employees. And a carwash
Was in a long line, waited about 12 minutes. As soon as I pulled up to pay staff finally informed me that they only take cash. When I recommended they put up a sign they looked at me like it was a foreign concept and shook it off. The day afterwards a friend of mine took his truck in, and when the machines ripped his antenna off, the staff grabbed it and through it in his box(not informing him and attempting to cover up the damage). Heard similar experiences from a lot and I won’t be going back nor recommending this place to anyone. Atrocious service overall.
As someone who worked at Skogie's as a kid, maybe I'm biased, but I love taking my car to Skogie's. The exterior washes are well priced, quick, and do a great job. The full service "in and out" cleaning is a real treat and gets my vehicle in shape for taking clients out - also well priced, and they take meticulous care to get in all the nooks and crannies. The waiting room is comfortable, and the team at Skokie's is always friendly.
Nothing works
Skogies detailed the interior of my wife's truck this week and the results were amazing. We're both really impressed with the service.
I would like to say thank you to Skogies’ Kelowna Staff. Tracy and her staff do an outstanding job at looking after their customers. Always a smile, very helpful and excellent customer service. Look forward to frequenting Skogies’ for my gas and car cleaning. Thanks again, Sharon McRae
It must have just been a bad day at this location.... I come through Skogie's about 8-12 times a year and it's usually pretty good... Yesterday I splurged and had them clean the inside of my car so I left it and came back a couple of hours later. And the front of my car was not clean so of course the manager sent me back through the exterior clean.. I ran out of time so I didn't go back to complain about the inside... It looked like there is overstay from the cleaning solution on my dash and console and they did a poor Jobe of wiping the dust off my vents and other things... All in all just a bad day at Skogie's...
Awesome job! Great staff and a job well done. Thank you! ????
Pros: - all the features you want or need: SOFT cloth, LOTS of soap, vacuums outside Cons: - expensive! Even with a small car and a quick wash, I've never paid less than $10 - no one on hand to give me a receipt
You guys are the best! Love the self serve car wash area.
Skogies is where we always go for our cars to be washed. They always do a terrific job. They are very generous with giving to the community and why we keep going back. Thank you Skogies!!
First time for an interior clean and I will be back - excellent job/
Worst experience ever! Will not recommend or return. Still dirty after leaving all day. Very disappointing. Very poor customer service. Busy or not things should get done.
I'm sitting here watching the staff clean my car and it's amazing how much detail they are applying to it!!!
I had the worst experience today! My SUV had mud on it from the weekend. It's spring! I go to skogies to clean it. Like I do every other week. This time they take my money and start. Then the guy washing it down asks me to roll my window down, he decides to berate me about how dirty my vehicle is!! He advised me next time my vehicle was muddy to go to another car wash, spray my vehicle down until it was clean, then come to Skogies! I was fortunate there was enough staff on. Well thanks for advising me to go elsewhere. After paying $15.00 my car was still dirty, I went to Cruizers had a much better experience, friendly staff, and will continue to give them my business.
Good Fast Car wash’ BUT.... the payment machine is LED and if your in a car, you can’t see the screen’ especially in the sun. You actually have to get out of the car to pay.
Does a good job
Got my car detailed for the first time ever and it was awesome! Alexander was great for helping me out and making it happen! Thank you. Great service.
Awesome job of cleaning our truck great job Steven & Andrew
It was amazing! They did a great job cleaning my hunk of poo car and they shined her up real nice and the little boy cleaning it was very kind, i think his name was emu or something
The employees at the Vernon location are friendly and do the job well. The wash is good. Some times spots are missed but overall good clean.
I had not given our new Jeep a car wash for many months. It really needed it. The car wash was perfect and then I had the inside done. That was such a pleasant surprise Rolo and Rickey really did a great job. The vehicle felt new again! I will do this again and not wait so long! Thank you to the team!
No interior cleaning available when I went thru
Always quick, and cleans every part of my van where as many other car washes miss the back.
Best thing, everything spotless. A simple was feels like you buy new vehicle.. ????????????????????❤ emi/lisa/haile????didn't get the spelling and otto you peeps did a great job. Perfect..
Skogie's has gone downhill big time. Most of the time I have been there something crucial is out of order. Either the card machines in the booth will not read your card or if they do read your card the pressure washer is broken. The soapy water is cold not hot. The booths are very messy. When I spoke to the manager she did not know what as going on in the outdoor section. I used to love this car wash as I have been going here for 20 + years since I was a child. Now it seems like they simply do not care anymore.
Not a good job - I had to spend over an hour finishing up cleaning of missed scuffs\spots, vacuuming job was poor at best, and the wait time was insane (3 hours for early Saturday morning). I cannot recommend Skogie's Auto Spa. Given 2 stars for doing a "half decent" job but if I wanted a "half decent" job done I would have asked my sons to do it.
Combine amazing customer service and detailing with community-focused company and you get Skogies! I am proud we have you guys in our community :)
Great quality wash and fast.
Just wanted to say that the quality of customer service from Chris Skoglund from Skogie's Auto Spa has been top notch. So thank you Chris and your staff for creating a great place for me to keep coming back to!
For the longest time, this was once the best place in town to wash your car. It's still decent but some of the wand wash bays are in need of some maintenance. I was just there and the water pressure dropped significantly a few times, lengthening my wash time and adding extra cost, which was frustrating, so I tried another bay and the same thing happened. Also, Petro Canada offers RBC customers a discount on fuel, but it no longer works at this location, so you have to buy your fuel somewhere else in order to save that 3 cents/litre.
Hard water, leaking systems, weak vacuums & the machines constantly eat your coins. The only upside is the fact they are open late . . . but not the vacuums. We've been coming for years but honestly don't understand why. The quality has never changed for the better. There are much better options in Kelowna. Check our other reviews. This review is speaking for the self serve wash bays. We have never tried their detailing services.
Auto Spa? They advertise packages. I got one for a gift. Phoned to make an appointment and was told it would be for the whole day. Get to the appt. and was told they don't take appointments. My gift was for a car clean package 148.00 so apparently they didn't mind taking money for the appointment. They took the card and the keys and punched in a car wash and gave me the card back with a balance. I said I wanted the cleaning package NOT a car wash but the car was in the line up. When the purchaser went to ask them why he didn't get what he had paid for a young fellow came out and said he didn't pay for anything, he was a liar and a thief, his manager would kick him off the premises and to "F" off. Serenity now...you are at the Auto Spa. The car was now in the car wash. The manager came out and said there may have been a miscommunication. We left the car and came home. Got the call to pick it up and I went to get in but the outside had not been touched. Back to the booth. I was given a ticket to put on the dash and drive it through. Ten cards in the line up. I asked for the balance to be put back on the card as I thought the car was finished and I had an appointment. They didn't know how. Go into service station and get it. I am home now, 4 hours later with a wipe over on the inside and dirt on the outside. No package clean, and never want to be treated like that again. I am not a trouble maker or quick tempered but they just about did me in. If you are looking for an Auto Spa experience to give yourself a break I have a card I am willing to sell you.
Excellent car wash - really enjoy a clean car from Skogies
Quality job and great staff.
Waited 45 minutes in line because the wash broke down. Left the line without getting a wash cause I couldn't wait any longer. Then the staff inform me they don't give refunds. Worst customer service I've ever had.
I've been going to skogies for years and years and their service, staff and quality of wash is the best in Kelowna. My last 2 cars have both been black and I find it's the only car wash in town that truly gets my car sparkling clean. Excellent value for interior cleaning as well. State of the art technology. Would highly recommend Skogies.
Took my car to through the automated car wash yesterday(21 June 2021) and I noticed several scratches on the roof post the wash (image attached). Definitely not going to use this one again!
Great car wash location and lots of spots open. The issues I had though was the mat holders were broken and could not hang my rubber mats up to wash, also water was cold, not sure if cold water is better for wash or not, but warm or hot water would be better in my opinion. When I was out wiping down my car, there was no rags left except one, there was no indication of where I could get more, and with being there a good half hour vacuuming my car you would think someone would check the stack of rags a bit more often. Good experience, but it’s the detail that makes a great experience.
Great quality!
Fairly decent car wash. Free vacuums with an express wash, lots of vacuum stalls. The self serve bays are great.
Completely unacceptable management of buisness complaints if you have a problem fix it or your buisness will suffer. Drove a brand new car through here and it is completely scratched all over. I'm in involved in multiple car clubs and I will make it known to all the groups not to ever use this car wash. What a terrible feeling as a customer that you can't even trust a company to take care of you and not damage your property.
Got multiple scratches on my new car in autowash.
Incredibly supportive of our frontline nurses here at KGH! Skogies has donated free car washes to our COVID nurses to celebrate National Nurses Week and I am beyond grateful for their generosity! Thanks to Skogies and Bonnie!
First time using SKOGIES - came in for both interior and exterior cleanings. Top notch all-around. Attention to detail was way more than expected - well done to Moh, Otto, & Akayshia! Will continue to use your services in the future! Cheers!
Faster and cleaner than any other place in Kelowna.
Great service and great pricing, I would recommend for sure. Thanks
Great place and great prices will be back
Such a great experience. The staff did such an amazing job detailing my car!!!
I love this place. Been coming for years. Can always rely on a good experience. Thanks team.
Great. Staff nice. Got the SUV washed up after our road trip lickety split
Great place to wash your vehicle!!!
I recently had a very unfortunate experience at this location. I went in and put $4 in for a 6 Minute Car Wash. 30 seconds into the wash the water pressure dropped drastically. I went in to explain to the teller the situation and it seems a few of the Bays we're having the same issue. All she did was give me a code they gave me a 3 minute wash instead of giving me one for the original sixth that I purchased. My truck is now half washed as I wasn't about to give them any more money. The right thing for a company like this to do would be to reimburse the full amount to its customers. I will be happy to take this post down if the company is prepared to rectify the situation.
Nice place
I have been to Skogie's in Kelowna many times but they really impressed me at my last two visits. My second last time I went the machine shut down while my car was mid wash. They were very responsive and tended to every customer immediately so that we knew what was going on. There were no issues extracting my vehicle and they indicated for us to pull over and wait for compensation. The manager (he was in dress pants and collared shirt) personally came out and gave every customer who was waiting in line a free car wash, and the few of us that were in the wash two free washes! One to compensate for this one, and an extra one. Also my car had just been sprayed down with the soap and he informed me that this could damage my paint if it wasn't washed off. He then told me to drive to the self-wash and he would personally spray down and dry my car! He went over and above when he easily could have told another employee to wash it down, or easily could have let me leave since I didn't know that this could damage my paint! I also went back today to use up my first voucher and found out that he had given me the highest exterior wash available when I only paid for the basic originally.
Thanks Skogies for making my car look so great!!
The auto wash misses a ton of spots If you have a logo for a business it will not do good there either Spend the extra few bucks on a hand car wash or for the time go to a wand bay and do it yourself
I had my Ford Windstar van cleaned inside and out this afternoon.. Avery and Aly did a great job..thank you all... Carol Ruttle
I have been getting car washes at Skogies for over 15 years. Whether it's self wash or machine wash I have never been disapointed. Friendly and competent service every time.
Best self-serve bays around. Free towel service and everything works.
I love coming to Skogie's! Best of the Best!
Always an awesome clean!
Good business
Skogie's does a fantastic job. I've been going for years. I love that they have someone spraying your car before you go through the car wash and then have someone drying down the windows at the end. They have the "personal touch". Best around.
Last evening Friday August 16, Skogie's did a fantastic job on our very dirty 2016 Santa Fe. And very quickly we were on our way in a very clean as new car. Thank you Daysen and Zach, good job gentlemen!
My old car has NEVER looked so clean. They got out years of dirt and stains. So impressed
I brought my daughters car in last Wednesday...it was very dirty and I apologized to the workers ...my daughter had taken the dog to the lake a few times and it was a mess ...Matt and Otto did an awesome job ...it looked like a new car...Thanks guys
they took everything out of the dash compartment and forgot to put it back. Had to drive back and get everything. when picking it up the woman was very rude and said "that's the best we can do". not sure what she was meaning as I didn't ask for anything free. huge hassle and will not use them again
Recently had my car detailed for winter storage. Skogies staff are outstanding. The attention to cleaning goes beyond anything I have seen in the car wash and detailing industry. These guys are dedicated to perfection and total customer satisfaction. And it's bloody hard work. Due to my schedule, I had to leave sooner than expected so they offered me a rain check to have the car returned so they could have time to finish the job. Who does that? Skogies - they do that. Only place in town to have your car washed. Love these guys.
Love bringing my car here to the drive through detailing! Looks like it did when I bought it brand new from the dealership after they are done with it! Thanks guys!
Do not use credit card I was charged 25 dollars twice then my 7 dollars on top of that . Please check your statements I called to ask what was going on and the persons working there just bruused me off telling me they cannot do anything about it
Horrible service I have pictures of the after clean it was a complete waste of time and money I was already late for an Appointment so I had no time to argue with anyone
Just starting to stop by here but the store is always neat and clean and the employees are helpful and polite.
I took my car here on Sunday May 26. When I go through the other side, the back of the car looked as if it wasn't even washed. I paid for the Deluxe.... I think it is time to go to the car wash on the westside as it is cheaper and does a better job.
Have always had great service and a great car wash staff are always friendly
I checked out the website and decided to get my car interior cleaned. Showed up bright and early in the morning only to be told I needed an appointment. Nowhere on the website does it state this and had I known I would have made the appointment. Very disappointed in the poor communication. Oh well, saved myself $250+!
I have had 3 of my vehicles done in the month of nov and was pleased all 3 times by rolo justines and the rest of the team that helped out so pleased with the work and out come ???? M
Overall great experience! Lacie, Otto and Phil did a great job on the interior - very happy with the price as well. Would love to see the exterior clean included (for a bit more $$) so that when its all done I don't have to go back around and drive it through myself. Maybe its an insurance liability and that's why they don't do it? Other than that A++++!!
Great job, would have given 5 stars but the rims were not really cleaned but they did do it after I asked. A few areas of window were smudged but nore so in the corners. Outstanding customer service and professional! I do love this place and will be back again and again!! 4.5 stars
Love the attention to details. The free towel service, the guy drying your windows. Great place!
As long as you can get in before the line up starts, the wait time to get up ur vehicle cleaned up, is reasonable. They do a great job.
After paying $75 to get our car cleaned, I was shocked to pick it up and the exterior had not been cleaned. In speaking with the manager, she insisted that she had reviewed all the details with me. Never did I imagine that after paying all of this money, my car would not be taken through the two minute wash. It wasn't until after an argument and my asking her name, that she printed a car wash token so that we could get the exterior washed. Upon closer examination of the cleaning, much of it was half done. Sloppy work. All of our door items were crammed in our console and the vents were simply brushed over. A very disappointing experience for me. We won't be returning.
This is the cleanest most professional car wash around. From the ticket takers to.the attendants they are always punctual. Friendly and very good at what they do.i would highly reccomend skogies
Had an issue with my wash not cleaning properly but they fixed it right away! Much appreciated!
Great service at Skogies! The staff is friendly and helpful
New to the valley and have been to Skogies a few times. I am very happy. Staff are nice and my car comes clean. Great spot.
Ive been goin there for years and Dallis and Tanisha are always a super delight to see in the morning......if all people were as happy and exciting to see everyday my life would be great ???? ???? ????
The most frustratingly maddening experience I've ever had trying to get my seats shampooed! After a Saturday night passenger incident I found myself in dire need of an interior shampoo. I was told on Sunday that interiors are only done FIRST COME FIRST SERVE mon-fri. But the self serve shampooer was available. After pumping money into the machine I found that no soap came out at all... After talking with the staff they said "um no one actually told us how to use this and we didnt know it even worked." No signs or anything were posted that the machine was out of order. But I was welcome to come anytime mon-fri as early as 745am. (Not an option due to my work) Monday : After getting off worked I called to get my car in to be cleaned and I was told they closed service for interiors at 5pm. I was quoted prices for shampooing and again told it was first come first serve. Tues: After leaving work EARLY to get to the 5pm cut off I was told by the cashier that interiors are done BY APPOINTMENT ONLY and that does not include shampoo services!! Their only response to my disappointment was "I'm not sure who told you that. Sorry bout that." Worst communication at a business ever. Don't go here.
Went for a wash today to get the bugs off. Machine drzzled like 6 drops of water on my truck and the brushes didnt spin. Customer service was great, was was suck. Dont spend $18 bucks here unless its on smokes.
Otto and McKayla were AMAZING! They worked so hard, and so fast. In addition to being professional and a great price, Otto would make actions while he was cleaning that made it fun for our children (and us) watching. I have never written a Google review before, which highlights how impressed I was at the service we recieved here today. We will most definitely be back. Thank you!
Paid $55, just for interior, resulting in a superficial clean that left water residue on the interior glass and a half hearted wiped down of the seats were the sides were neglected. Corners in general were missed and gunk was still left in one of the rubber mats. Vacuum job was good but floor itself wasn't cleaned. Fabric mats were shampooed but not scrubbed well. Not worth the money. However, a professional job in, what my guess is a strict 30min limit, is a lot to ask of just two young people.
By far the best in the Okanagan.
Been a customer for a long time and have always been pleased with the wash quality, pricing, and staff. Great place.
Otto and Moe went the distance to make my Honda look fabulous inside and out. They put more than the usual time and detailed effort into their cleaning. My wife and I are very happy with their service and we will be back soon!
I have never been disappointed at the quality of service at Skogies! I usually only get the inside of the car cleaned, because it’s kinda like a person; it matters more of how the inside looks than the outside... Special Thanks to Andrew and Lisa, for doing a great job! Monica:)
I brought a truck in that had been sitting collecting dirt for 3 years. The detail department did an amazing job, the truck looks brand new!!
(Translated) Yes Best !!!! (Original) Da Best!!!!
No complaints. I'll be back.
My truck was not clean of all bugs on my grill the main reason for going.I would suggest doing a walk around before leaving you would think they would do a proper walk around for you. Hope this helps.
Sherry & Geran did a very thorough job of getting my vehicle shiny clean inside and out after a very long winter. It was a great way to kick off spring with a detailed clean and the staff were incredible. Many thanks for the service you provide
As always, thanks for the great service!
Best detail and wash you'll get in the Okanagan...at prices that no one else can match! Loyal customer since 2006. Can't beat it.
I was exceedingly disappointed by the quality of the interior vacuuming. My vehicle was already tidy inside so there was not much work required to clean it, however after I got the vehicle back I noticed they did not not do it properly; I found French fries and other debris so I had to vacuum it out myself. I will not be returning and I would not recommend this place to anybody.
We are selling our truck to a friend and wanted it to sparkle for them. We called Skogies and their staff were very helpful and squeezed us in. There was no pressure to upgrade, no hidden service fees and the truck looks amazing! I was very impressed from the first call to pick up in the great waiting area. We'll definitely be back!
Fast and efficient service on this gloomy Friday! Thank You for taking pride in what you do. It shows! Until next time! ????
Great friendly and polite service. Thank you for the great service.
(Translated) Great selfwash (Original) Great selfwash
Great car wash
WOW what a wonderful experience......first timers....the truck looks amazing! Great job" team" at Skogies Auto Spa......job very well done! Barbie and Ken
Super job on interior detail. Highly recommended
Always do a wonderful job and for such great prices. Had a bit of incident last time but they resolved it so well! They accidentally put my rubber mats in another car. Waited a couple days to see if the other driver would return them, but she they didn't, they bought me new mats. Plus I received a free wash. Very thankful for the great service and quick resolution. Will definitely be back.
Love going to Skogie's!!!!!!!
I noticed the outer rear view mirror cover on my wife’s 4Runner was missing. On a hunch I called Skogie’s to see if perhaps it came off in the car wash. The woman who answered the phone was cheerful, solicitous and helpful but couldn’t find anything in the lost & found. They checked the wash station but couldn’t find it there either. Frankly, I was fine with that given that it could’ve come loose while driving and be lying on the road anywhere. Later that day, I received a text from Chris (the owner?) with CCTV photos of my wife’s 4Runner going through the wash with a loose mirror cover! Chris searched the wash station again carefully and found it! THAT is customer service. It saved us buying an $80 piece of plastic from Toyota! As a veteran police officer, I must also say I was very impressed with Chris’s “investigation”! In terms of the general quality of Skogie’s, I’m impressed. I’m a pretty finicky “car person”. Since moving to Kelowna three years ago we use Skogie’s regularly for both of our vehicles—sometimes doing a full detail, sometimes just a quick wash. I drive the Coq 6-8 times a month and use Skogie’s whenever I’m too lazy to wash my own truck after a particularly messy drive. Thanks to Chris and his team!
Very disappointed, for the money spent. So many areas not wiped down and dirty still. I had the come home and clean myself. Most disappointing was calling to discuss it and not even getting a ‘sorry’
Today I tried Skogies for the first time. I was greeted by a lovely lady at the outside hut and she explained the services to me clearly and got me set up with what I needed. The place is clean, has everything, and everyone is extremely nice and helpful. Very impressed!!
Half asked job. They used to be half the price and do twice the cleaning.
Great staff
I have nothing but good things to say about Skogie's .. I have been using their services for about 5 years and feel they always do a good job.. and today May 10 I had my van detailed by Rickey /Alex D ..another great service.. thank you .carol
A wonderful local company that take the extra step to support the community. Not only do they do a great job with your vehicle, but they have big hearts and put the community first. I highly recommend them! Support local!
Good quality wash. Supreme keeps you looking good for long time. Fast service.
The staff and store here are excellent! However, I went through the auto wash and had a spot of paint blasted off the mirror. The paint was dangling off, you could clearly see it had just happened. The employee even took a photo of it, and said she would keep it on her phone. They gave me an owners phone number, Jason, who i i called and left a voicemail with details on what happened, and what employee to talk to, and i i never heard a thing back. 3 months later now.
Service is always efficient and friendly! Easiest place in Kelowna to get a quick wash that works!!
Been coming to Skogie's for years and years. Today they went above and beyond my expectations. Thanks for the great service guys!
Employees are super helpful and friendly
Great service!
I have never been disappointed getting my car detailed here. They do a great job.
VERY NICE PEOPLE
This car wash is way better than the touchless ones that leave dirt behind. When my car needs a good cleaning I drive out of my way to this carwash because I know it does a good job. Thanks Skogie!
Amazing Job on the interior of my car!!
Trennon is the man, was dying for a coffee he made me a fresh batch. Tracy and Megan are also amazing. I come here daily. Customer service at its finest
Otto and Phil, fantastic work ! Thanks
Best car wash in the city! Exceptional service and their attention to detail is spot on. Skogie's never disappoints.
I recently had our truck detailed, for the first time, at Skogies. I was very impressed with the prompt friendly service I received and the cleaning job provided. I chose the basic clean with a car mat shampooing and felt it was excellent value, and it was completed in just over an hour. Branden and Sherry were the employees who completed the service and I will certainly be back in the future. Thanks again! :) -Shayne
Lacie did a great job cleaning the interior of my truck. Good price too. I'll be back !
The best service I've every received in a car wash. My car has never been cleaner! Thank you to Otto and Lacie for a thorough job.
Looks ok and maybe has many bells and whistles for a manual car wash. No where do they post their rates for the manual car wash. There is a pretty intercom near the front so I pushed the button. Someone answered. I pointed out there are no rates posted. All they could tell me is put $2 in and $1 to continue or use a card and they will charge what you use and put back the rest in 5 to 7 business daze. I repeatedly asked about the rates and how they aren’t posted, it’s like they simply didn’t understand English. They kept repeatedly saying how to pay, like they were reading a script and couldn’t deviate. Well, hard enough to understand what they were saying, I did understand them repeating themselves and avoiding my question. Then they “hung up”, refusing to give me the BASIC information, how much does it cost. I’ll go elsewhere where they are more professional and mature about business.
Great service, friendly staff, reasonable prices. I had an express interior clean (was hoping for a interior detail but the website neglets to mention it is by appointment or leave your vehicle all day; I thought it was 1st come, first serve) But in general a thorough and pleasant experience. Under Covid there is no waiting room, so dress for the weather to sit outside.
Had bad experience to visit first time this place the guy was there really rude I didn’t know that i had to put my car in neutral but the way he told me that was so aggressive and rude..I wouldn’t like to visit there in future again
I ran my Camry and my BMW through the wash and it tore the front license plate off the BMW and bent the Camry plate 90 degrees
Best car wash in town, hands down!
Dont beleive the attendant as to how long it will take to process your vehicle. When I paid I was told one vehicle ahead of me. The process involves first running your vehicle thru the car wash the yiu come back around to the same attendant for the interior clean. This is were the customer service stops. I come around and there is a line up. I ask the attendant how long As I thought Zi was second in line. They replied 2-2.5 hours. WHAT!!!!! I don’t have that kind of time you sold me on I was number 2. Then they proceed to tell me if I can’t exit my receipt is good for seven days. If you can’t perform the service refund the money with dignity. Not force someone to come back to beat them up once again This is the last time I am here. With a 2 1/2 hour wait I can save the 81.00 on a partial interior clean.
Automated car wash is good, but no free vacuums. I think that’s becoming a given these days. Go over to the car wash on Spall/Springfield.
Had a tough time in the wand wash bay (my own doing) but thankfully Isaac was on duty and completely willing to help me solve my problem. It’s nice having someone around even though it’s a wand wash bay. Skogie’s/Petro Canada should value employees like Isaac for putting the customer above all. Thank you for the facilities to help keep my vehicles looking great.
MOH and Erik did a wonderful job
Always a great experience, and its quick. Great job.
I actually want to give you 0 stars but the system made me give at least one to post, so I will use that star to say at least the girl who answered the phone was kind. I don't like writing a bad review on anyone but I'm hoping your company will take this and learn from it. I can't say what type of workmanship your company does but I can say your business protocol is not good. Story goes I phoned this morning asking for an appointment and I was told due to lack of interest your are closing the doors for the day, its 11.20am! I said well I'm interested and I will come down right now. The answer was nope sorry closing doors....what a horrible business decision, who closes the doors just because you've had a slow morning?? If its about having to pay staff with no customers coming in, take it as an opportunity to get them to do jobs that don't get done often, or extra cleaning around the building, anything but close your doors. I would have loved to of given you guys an opportunity for me to write an awesome review but instead I'm writing this. Hope you decide to change your protocol in the future and not loose out on any more customers.
I go to the Kelowna Auto Spa and the Vernon wash. I love them both. I've been a customer of the Kelowna wash for years and years and was thrilled to see them open in Vernon. Good job!
2nd time in a row. The attention to detail has been completely lost. It’s unfortunate, as I’ve had great experiences in the past. Time for some new staff. Spend 30 mins watching and you’ll quickly find out who I’m talking about. Specifically Saturday morning at around 11. There was no one behind me, no excuses this time. There’s not a single part in my car that’s been up to your past standards.
Had a car dealership coupon for a standard wash, went through, then a young woman walked around the vehicle wiping all the windows, I did not really expect a "hand-wash" detailed cleaning, but it appeared from where I sat that it was a good job, I drove home, got out and then saw the back half of the vehicle, right side, was virtually UNTOUCHED by the brushes and obviously was still covered in road dust/dirt, now, I can understand that sometimes machines don't work as they should, but the fact that SHE SAW THE MESS/DIRT THAT WAS STILL THERE AND DID NOTHING ABOUT IT, that has me really really really annoyed!!!
Best place in town
Every 6 months I bring my disabled daughters car in. It is really messy because of her service dog. So I usually tip 20 dollars but not this time.This is the first time I complained about how it turned out. The young man did fix the several areas I pointed out that had been missed. But it just wasn't as nice as it usually is.
Best car wash I’ve ever been to. Lots of hot water in the bays.
I'm blown away! First time going to Skogies and can't believe how great the value is! My vehicle almost looks brand new again, I'm shocked. Andrew and Lacie did such a great job, especially Andrew he was very thorough. I absolutely will be going back!
Friday August 7th between 1-2 pm. took my car in was not even cleaned at all. young man at the front very rude to me... i tried calling the owner/ manager left a voicemail never returned my call .. A couple of days later I tried calling again .. no answer .. Very unprofessional!!! I WILL NOT be back and will let family and friends know about my experience at Skogie's.
A vehicle without a Skogie's clean is like a day without sunshine????
I paid for the most expensive car wash and had to redo it myself, all their best wash does is soak down your vehicle, there's a young fellow standing there with a pressure washer wand that doesn't do a thing. I will never recommend this wash to anyone. Save the $18 buck and wash your vehicle at home, you're going too anyway.
Always great service and affordable. This is the only place I’ll go to in Kelowna for a car wash.
Felt they could have done a better job of my interior, i was very disappointed.I also saw some of the interior cleaning people with their masks not on properly or pulled right down.
I brought a heavily soiled car in to be detailed and was so pleased by the job Dexx Phil and Lacie did.the value was awesome and I will come back thanks guys
Nice people
Being new to kelowna, I was given the thumbs up to go to skogies auto spa by orchard Park mall in kelowna bc. I got the basic interior detailing done along with interior windows cleaned and all. Not only it was done on time, it was done with quality work and sanitized during the pandemic. Shout out to Erik/Emiliano who serviced my suv. Good job!
So this will our last time using skogies! Have been coming here for years but the costs have gone way up and they are slow... I mean snail slow! Workers have cleaned the same car 3 times! 3 cars in front of us when we got here, and it's been an hour and a half... now making us late for all other appts. GO TO BUBBLES!!!
Good service their tire shine only did the left side of my vehicle as soon as he found out he manually did the rest recommended
Only 2 vacuum stations work, and several car wash bays out of order. I realize it's a homeless vandalism problem. But getting hard to support the business when every time I got to wash car Wait times are longer because only a few things work.
Brought my wifes RDX in a few weeks after Geran & Sherry cleaned my F150. This time I had Katie and Sherry complete the interior clean and another job well done. Thx Ladies for the excellent work. Geran and Sherry completed an interiior clean on my F150 and did a fabulous job. My truck smells like new again
A two star was a little hard... Simply put.... Advertise the correct time you open so people like me who have to plan their day can plan accordingly. I've been a loyal Skogie's user since before time and have always shown up at 7:40am and been the first to third person in line with no vehicles on the belt as they open at 8am. This morning I should up at 7:48am to find that 3 vehicles are on the belt before and there are two ahead of me with a min wait of 1.5hrs! If the web site says it opens at 8am then you should open at 8am. If I would have known they started taking vehicles at 7:45am I would have been there at 7:30am so I didn't waste my time!
Rainer and Brenden at Skogies did a fantastic job cleaning my vehicle. Thanks so much guys!!!
We come to Kelowna every 3 months. Skogie's is a must stop to remove the highway muck. The Spa allows different levels of care with efficient friendly staff. See you in 3 months!
On August 16 I went to this establishment for the car wash service, interior and exterior details, upon receiving my car two hours later I found it with two buttons to control broken windows, there was no manager, there was no one to do it responsible, they promised to call me three days later, nothing, that did not happen, I do not live in Kelowna, I live in Vancouver, and here I am still waiting for a solution to the damage to my vehicle that was also extremely dirty, do not come to this place !!! It is a terrible experience, the owner does not worry about anything, they do not answer emails, they do not answer calls I don’t know what to do, the price of the piece cost almost 600 CAN
Lacie and zach did an excellent job on my pink little car.
The best carwash in the area hands down
Based on variety 1st and prices 2nd, this is the best place to go and clean your car in Kelowna. Service top notch inside and average on the outside with the "kids" pre-washing and drying my car...just smile more etc! But still a 5 star place and rare in Kelowna to see many 5 star places here! So its where I GO! Like today!
Favorite car wash in town! Affordable for interior clean as well, and made my car feel like it was brand new. My 3 year old asks to go to the car wash for fun... hahahaha
They do have free vacuums, you get a free vacuum token when you enter the car wash. Their wash is also excellent, it's the same system as the one at Sonic.
I moved into Vernon just over two years ago. I am pretty fussy about my vehicles but I have absolutely no problems with this car wash. I am always totally satisfied with the results!!
The only car wash I ever go to is Skogie’s
I used the automatic carwash, should have known better, came out looking like Edward Scissor Hands gave it a hand wash... The wand wash is fine, but I thought they had a touchless and couldn't back out or I would have.
I'm not one to pamper myself. Some women love a mani or a pedi or a day at the spa, my treat is Skogie's on Underhill. The staff is so friendly and they treat my vehicle like it's their own. It's always done right! Thanks Skogie's for making my day shine!
Car wash is good and the microfiber cloths to wipe down the car after are great, but the vacuums are only okay. Unlike sonic where it's unlimited, they give you a token that's only good for 8 minutes, and the suction isn't the best.
Had a really good experience the person at the outside little hut. Thanks Lisa.
I would like to commend this business for the incredible and quick resolve to an issue we had during our last visit. Chris and his staff took great care to make sure we were happy with the outcome They did a great job cleaning our SUV as per usual and we are happy to recommend them to all of our friends and family! The car looked brand new after the clean, they took much time and paid attention to all the nooks and crannies. Thanks Guys and we will be back!
Clean, tidy & well-run with above average/abundant self-wash bays and top of the line automatic wash in a convenient location. Highly recommend!
I had the signature clean today, 15/01/2021 and as usual perfectly done. Skogies is the only place I trust to wash, or polish the interior of my car. There have been a few problems in the past, that was corrected immediately on my next visit. Staff always helpful and polite. Thanks Skogies. YOU ROCK!! Susan Back.
if i could give zero stars i would..windshield was only cleaned on drivers side...not even touched on passenger side...lousy job of vaccumming...truck still dirty..especially tailgate...tire polish not complete..will never use again...
Two thumbs up!!!!
had car wash in and out on Saturday, they did great job, love coming to this Auto Spa
Update: Skogies reached out to help resolve this issue and explain the problem to me. I respect their professionalism and and commend their customer service. Went to use the fabric cleaner and it was not working. I had tried a few times with change. I asked one of the workers to come take a look at it and he told me he could not do anything since a manager was not there. He did not offer to come look at it. Waste of my time and money. Will not go here in the future since if a machine is not working and manager is not there, there is no solution or further information given to help you.
worst experience! I went through the carwash with a completely intact windshield... came out with it shattered. after contacting the owner, they would take 0 liability. warning to anyone who uses the place they don't care if the carwash damages your vehicle its all on you! horrible customer service
Not totally happy :( I used the touchiness automatic car wash for the second time here. The latest is on July 25, 2020. First time it was good clean. This time I am not totally happy. I see the the dirt of my car was not cleaned enough in a number of places. Don't know why.
I have never left a review before but I was moved to do so today. I had never been to the Skogie's Auto Spa before, but I had heard of it. I spoke to a young lady at the outdoor hut who couldn't have been more helpful to me. She took her time and answered all my questions. Even though she was busy and had to excuse herself a couple of times to help others she always returned to me with a smile. I found the price fair, the quality excellent the service par excellence. Bravo Skogies!
Fantastic car wash
Photos do not do justice to their level of cleaning. They do an amazing job to clean out all the details when it comes to the interior service. Overall great value for money and friendly customer service.
I''ve been everywhere. The BEST car wash by far. What other car washes have someone drying down your windows for you? Hardly any that I've seen.
The last two times I’ve brought my car I’ve been very unhappy. Last time they argued with me for the fact that there was still bird droppings on the window. Today I dropped off my car at 9am, for a regular clean and it’s now 1pm and it’s still not ready or done. I spoke to Tracy both visits who argues and has no customer service or even apologetic for the fact I’ve been waiting this long. Not tried to correct the situation of being unhappy and flat out rude. I have our 3 others cars I need cleaned today. And safe to say after being treated poorly the last two visits I will be going someplace else.
Had the interior cleaned on my car and they did a great job plus it was quick because they had a team on it... defiantly be back
I have a 2014 Mazda 3. A few days ago I got a wash at Skogie's. A couple days later I noticed the back of my mirror was missing. I went back and asked and the staff was excellent - checking the back, but no luck. They took my info and I contacted Chris Skoglund. Again, excellent service! He check the video and let me know that the back had come off in the wash. He said he'd pay for its replacement. When I found out that cost would be about $400. (nice pricing Mazda...) he didn't bat an eye. I got it fixed and just deposited the reimbursement cheque. Crazy good customer service!!
There isn't a better car wash around than Skogie's. Free towel service is just one of the many things that put Skogie's at the top of the pack. My whole family has been using Skogie's since the 80's.
Wherever was working the prewash today at 1130am did the best and most thorough job. Car is bug free and super clean!!
I can't believe how clean they got my car. It looks new! I got the Skogie's Signature Clean and I will be back for it with my wife's car.
The service here is top notch, no mater what ownership and management makes sure that you are satisfied. No reason to go anywhere else.
Love Skogie's! Best car wash around! They have the friendliest staff and I would highly recommend this car wash/gas station to anyone!
very unpleased with the staff when I come thru the automated wash at times with my car or my truck they dont direct me right at all I follow their directions correctly and they dont direct me the way they should be and normally their is never anyone that is drying your vehicles I think I am going to a different car was from now on