The older guy ( in his 50s) that works there is just rude. When I drove in he had his headphone on and when I try to talk to him he didn't even take it off to listen to what I was gonna say. So I had to talk really loudly and repeat myself few times. What happened next was piss me off the most. After I choice the type of wash I was gonna go for which was the 13 dollar one that gonna wash underneath of the car as well , He started to use a brush to brush the windows and I was okay with that cause even my car was pretty dirty ( just drove back from coquihalla highway), windows are not that easy to be scratched. But soon after that I realized something was wrong. He brushed not only the windows but also other parts including the whole rear bumper. I mean for a guy that works at car wash, do you even know why people pay 13 buck for a touchless car wash? And you just used a brush rubbing on half the paint of my car when it still covered by dirt and mud and call it touchless? I asked him why did he do that. He said: "well, the brush is clean. " WOW lol... Since the damage was done, and from this guy's attitude I was pretty sure that he wouldn't give a damn, my car will covered by swirl mark's and there was no much things that I can do about it except writing it down and not going back to the car wash again. And the funny thing at the end was when I looked underneath of my car after I went through the wash, it was untouched even though I chose and paid for that service.