Reviews of North East Cleaners & Shirt (Laundry)

Jarett Gardner

Did a good job with my suits. Pretty quick service. They did snag my suit hangers but they were very accommodating and kind in getting some back to me.

Tony G. (Maintenance Guy)

North East Cleaners is a well operated business! Extremely clean. Very fast, friendly high quality service. Got my new Masks the same day. Even received an extra patriotic themed mask free for being a veteran. Much of the proceeds goes to charity. Located on Oliver Street in North Tonawanda not far from Sweeney and the canal. The masks are well made very durable and machine washable.

Kent Dorney

Can get alterations here, but only on certain days and times

Andrew Metzloff

Completely satisfied! After having a not so good experience, the managers and operators totally went above and beyond for me to rectify the situation! I even turned around and dropped off another jacket! Thank you guys for the amazing service!

Jennifer Standish

They are a great cleaners & they do alterations & repairs. Nice friendly staff.

Chris Kivi

I met Matt and saw his team making masks. As a veteran I appreciate the compliment Stars mask and the good effort of this establishment.

Bill Besecker

Best laundry & dry cleaning services around. Always satisfied.

Andrew Ditch

Very nice staff and help me with a repair to my weighted vest in adding velcros that manufacturer did not do properly. They did an excellent job, did the work on time, and was a pleasure in doing business with them. Plus was local and for me worked best. One thing not as a nag my sensory problems to noise hurts my ears when that door alarm goes off.

Pam Love

Great Cleaners very good work

Kaitlyn Hils

This used to be my go-to cleaners as they do a great job and are friendly but after my last experience, I will not be going back. I dropped of a baptismal dress and was told it would be ready to pick up on Tuesday. When I went to pick it up it was not there and I was told I would get a call when it was ready. I waited until Thursday to call to check on it and they confirmed that it would be ready that day. I asked if there was anything they could to do to make up for the trouble of it not being ready when they originally said and that I would have to make a second trip (with a new baby). They said they would check with the man in charge. When I arrived to pick up the item they said they could not offer any discount or anything as it is only a suggested date of when the item would be ready. That's the first time I have heard that but fine. In my opinion it would have been a nice gesture if they had offered a simple 10% discount (which would have been less than $1 off the total) or offered their free delivery service. Really any little thing would have been appreciated but there are plenty of other dry cleaners in the area that will now get my business. Had they offered any type of compensation for the hassle, I would have continued my business here but due to poor customer service I have given them only 2 stars. EDIT: I have changed my initial review as Matthew has reached out to correct the situation. I appreciate the gesture. I honestly was not looking for such a significant compensation but it is appreciated. I appreciate he does value his customers and understands that more clear communication would have been helpful in my situation.

Steven V. Surawski

Very happy with the service they offered

Al B

The Staff was absolutely amazing! The two ladies that took care of me where very polite, and very very kind. First time using this dry cleaner and I'll tell you it won't be the last. I had droped my class A uniform off to them on a Wednesday had it back by Friday. It looked cleaner than when I first got it more than 5 years ago. North East Cleaners did a great job! I will be back for sure. Id give the staff 10 stars if I could!

Dan Rozman

They did alterations for me ,The staff was super nice and they did a very good job also very reasonably priced.

Rick Dunning

Always great. Great people too.

David Vanini

Always helpful and priced right

Antoinette Asmae Jarrar Oulidi

Very professional and kind. They helped me with tailoring ideas too.

Joe Diaz

Wat Happen too Goblin cleaners ?

J B

Took my coat in to be cleaned and get a cologne smell out of it , came out perfect , also had friendly service and good pricing

Skye's the Limit

Got a coat's zipper replaced from here. Was over priced at 29.00 to repair then the first day trying it on the bottom part came loose with barely any tugging. They refused to return money or fix it with out paying more. Also the owner is not a very nice person. Unreasonable. The front counter staff are very nice people though, about the only good thing I can say