Reviews of Tapestry Fine Carpet, Rug & Upholstery Cleaning (Laundry)

Heather Dyer

Amazing. We called today and are so grateful he was able to come out to logan lake the same day to do our carpets. We thought they may be tear outs they were so stained and smelled so bad. Now though they are like new. My mom was gaging the first time she walked into her new home. She is now so happy and thankful the smell of pet odor is gone and they are so clean. We are so grateful and thankful and will definitely recommend to everyone we know.

Nakib Shaikh

One of the nicest people. Highly recommended.

Cherelle Arnesen

Wonderful experience. I’ve used other companies in the past, surprised at how quiet his machine is, and loved the natural products which dried quickly, didn’t leave any fragrance, and cleaned so well. Bill cleaned some of my area rugs too, got all the pet stains out and the rugs looked brand new again. Tapestry stands out above the rest, highly recommend.

Roc Zhang

We had coffee & pet stains that on carpet for a long time. Bill did a great job and the spots disappeared. Will definitely use their service again and recommend to anyone. Thank you Bill.

Sal Ferreras

Very attentive service, right on time. The work was first rate and done with great care. Knowledgeable staff were courteous and helpful and even offered important tips on future care. I would recommend this company highly to anyone seeking carpet service. You will be more than satisfied with their work and dedication. Sal

Raffaella Longhin

I thought I had to get rid of a near new very high quality mattress because of some stains on it.. I called Bill at Tapestry Fine Carpet and he cleaned and sanitized it.... talk about service.. such a great job.. the mattress looks like when it was purchased .. fabulous service.. thanks again Bill..

Gordon Dove

We were very pleased with the service Bill provided; he was very polite professional and punctual and did a thorough job of carpets and upholstery. We would highly recommend Bill's services.

Pascal Begin-Nose

Great service!! Went above and beyond, would gladly use again and have already recommended to friends!

Kamloops Arts Council

Pleasant experience from the beginning. Professional service and great follow through on commitment. Highly recommend

Leanne Erzinger

Our wall to wall carpet was due for a maintenance cleaning. We chose Tapestry based on their standard of high quality service, and their CRI certification and seal of approval on their cleaning products. The owner Bill was professional, easy to communicate with, easy to book online, and did a fantastic job cleaning and reviving our carpets. We highly recommend Tapestry!

Ansens Consignment

Tapestry Cleaning did a phenomenal job when they cleaned my carpets for my building, it was quick efficient and left the store so clean! the quick drying time was perfect for a space that needs to be open as soon as possible, they took the old carpet smell out and left it with zero scent ( which is great for customers who have a scent sensitivity) overall I would definitely recommend them, especially for any commercial spaces.

Ginette Bauer

Very happy with the results!! Very professional from the minute he walked in the door to the time he left. Will refer this company to anyone :)

shannon gowans

Bill did an amazing job with our carpets! He arrived promptly and did not rush through the job. The carpets were left like new with no strong cleaning odor like some carpet cleaners. Highly, highly recommend. Excellent work for a low price! Thanks Bill!

Jordan Supeene

When our new carpets had a stubborn stain which other companies couldn’t remove we gave it one more try with Bill at Tapestry. Bill completely removed the stain and our carpets look brand new again. Well done!

mcmillan dubo

We have white and grey carpets in our office. The first carpet cleaner we had in to clean our carpet just drove the dirt down. The second carpet cleaner we had pulled up all the dirt and grime the first carpet cleaner pushed down. The carpets looked worse after they were done than before. They were so bad that the carpet cleaning company couldn't even charge us. We had Bill come in and look at the carpets, he is so knowledgeable about commercial carpets and how to clean them, he was confident that he could get them looking good again. His machines and products are so different from the traditional truck mounted machines it's amazing to see how the carpets become so clean and without soaking them. They are literally dry in an hour. Our carpets look like new, we were so impressed, from now on it's only Bill we call when our carpets need cleaning. You must call him, you will be amazed not only of how clean your carpets are but also how reasonable his prices are. Welcome to Kamloops Bill and Eva we are very fortunate to have a great company like yours in our city.

Bernadette Schmidt

Bill arrived exactly on time and took the time to check all the carpets before cleaning them. Instead of charging more like he could have, he decided he didn't need to clean 2 area rugs as they were newer and quite clean, and charged me under his usual minimum rate for my stairs and a wool Moroccan carpet. He used all natural based products that are hypoallergenic that he makes himself... No heavy odors at all. He is a very respectful professional person and my carpets turned out fantastic! I will be getting him again soon to clean all my rugs.

Sydnay MacLellan

Exceptional service and quality. I am speechless. I can not give enough 5 star reviews to express my gratitude. We moved to Kamloops and spent the last four years out on an acreage with young kids, dogs the whole bit. Our light grey carpets were a mess. We recently relocated to Kelowna and Bill came out a few days after we left. After he finished he followed up with me to 'fill me in' on how things went. Because I wasn't able to see the finished product he mentioned he drove back to our place to make sure that the carpets were pristine. This was above and beyond since we live so far outside of town. He also sent over an email with details and photos. I had mentioned to him we weren't expecting miracles since the home is older and well lived in. WOW is this the same house! Unbelievable transformation. I have looked at the photos several times because I can't believe it. One of our friends and realtor walked through the house and made a point to contact us to mention how great the carpets look. I still can't believe how kind and generous Bill was with his time and the quality of work he clearly takes pride in achieving. I wish I had the opportunity to share my experience with Tapestry Fine Carpet, Rug & Upholstery Cleaning with everyone before they book their next service. Highly recommend & 10 STARS!

RLP Logan Lake

I had a very disgusting carpet from a rental that I thought was going to have to be replaced.. Bill was amazing friendly, fast, professional and did a wonderful job. The carpet was saved and he was very price efficient. I would highly recommend him and will defiantly use him again. THANKS BILL AND TAPESTRY!!!

Beatrice McAteer

I had had family staying here for the past 4 months including their 4 animals. The carpets really took a beating during that time from animals and humans. Bill did an amazing job of putting some life back into the carpets, making them look and smell clean. Thank You Bill.

Lance Mason

We had our apartment buildings cleaned by Tapestry Fine Carpet Cleaning and I was truly impressed. One of the biggest problems, I find when it comes to carpet cleaners, is how long the carpets stay wet. Being an apartment, where you can't stop people from coming and going on the carpets, the longer the carpet is wet and people walk on it , the larger chance of the job not turning out so well. And if the carpet cleaners don't use enough water, then it looks like they didn't do the work at all. The job that Bill from Tapestry Fine Carpet Cleaning, was dry within 20 minutes after he was done!!! and the job he did was second to none!! The carpets looked brand new after he was done. The carpets that he cleaned stayed that way a lot longer than I ever had with other carpet cleaners as well. I would definitely recommend Bill to anyone who wants the job done

Mia Dong

Bill was very professional and knowledgable was on time and the quality of the cleaning was to my satisfaction I am picky when it comes to cleaning. I also love that he uses plant-based products which adds comfort for my family and dogs safety. I will have him back for sure????

Richard Hales

Deborah Hales January 19, 2021 Bill came highly recommended. His approach and knowledge was evident. He cared about the work he was doing. The first thing he did was examine the edges of the fringed area rug, and followed with a thorough vacuum. He was very thorough with every step. The rug is a good quality Persian wool. It looks amazing and bright, like new. He was very professional. We in turn highly recommend him and will not hesitate to hire for another time. We could not be more pleased with his work and his friendly, personable manner.

Cheryl Ens

Bill did an amazing job. He cleaned my dining room chairs, family room rug, and 2 area rugs, one of them wool. Everything he cleaned looked amazing after he was done. I really appreciate the fact that he uses plant based cleaners, there is no chemical smell just a nice light natural smell. I will definitely have him back.

Dusan Magdolen

Bill was so amazing! He helped us out at the Paramount Theatre and pulled stains out of the carpets that have been there for decades. He and his wife also cleaned all 780 seats between our two theatres. They are now smelling and looking amazing!! Bill was super professional and responsive and I 100% recommend Tapestry for anyone.

Judy Harrison

My first reaction to seeing my newly cleaned wool area rug was WOW! It looks SO good! It looked as bright as the day we first bought it. Over time and with a dog...it had started looking dull and warn. I have cleaned it myself in the past with a rental rug machine, but never got it to look as great as it does now! Thank you Bill. I appreciate too that the products are natural. Our couch looks great too!

Rhonda Tomlin

Bill does an excellent job. He is accommodating and efficient.

Amanda Sallis

Bill from Tapestry Fine Carpet cleaning did an incredible job on our carpets. He went above and beyond, taking extra care on our stairs to ensure they came up clean after we had movers through the house. The products used dried quickly and left our white/cream carpets looking fresh.

Inferno46n2

I can’t say enough positive things about this company. Bill went above and beyond our expectations, as we required last minute services. He is knowledgeable, experienced and friendly. Will definitely use them again!