Reviews of Soaptime Laundromat (Laundry)

Christina Ellan

Rating and review is for coin laundry self-service: after an hour of a single load in a "triple drier" without my load being dry I opted to go home with my damp loads and hang dry them. I had 4 regular-sized loads of laundry (had to use 2 double-washers and 1 triple-washer) for a total of approx. $25. Double washers are $3.50, triple washers are $5 and $6 (depends which one), triple driers are 25 cents/ 5 min, and quadruple drier is 25 cents/ 3 mins. My one washing load got stuck on the soak portion of the cycle (for over 30 minutes) so watch to make sure their machines are ACTUALLY working! The machines are also not the cleanest... I would honestly give this place a 1 star rating but I have yet to try other laundromats in the area, so have nothing to compare it with. Overall I came here to try and have a more efficient laundry experience and left more stressed than ever... definitely won't be returning!

Personal Information

washed clothes a few time here and during the first visit i put too much money in the dryer to which an employee reimbursed me without me even asking. this place would of gotten 5 stars from me if it weren't for the location, it's right next to a 7-11 and on a few occasions; sketchy ass hobos have tried to sell me stolen merchandise and/or meth. if you're a meth addict this place would be a little slice of heaven, otherwise don't leave your clothes unattended and you'll be fine.

Terry Grenier (TFactoR)

Nice couple runs the place. Seems to be pretty cheap for wash n fold. Laundry smells awesome.

caleb kokura

Staff are helpful though thay are not fluent in english. Cost is very fair and theres plenty of space to fold or sit and wait.

Cassie Del

VERY DISRESPECTFUL told us to the leave the store when we where trying to clean our clothes.

Kat Loffelbein

I've been using their drop off service for the past 3 or 4 years. Best decision I ever made. They do an incredible job keeping my clothes fresh and clean. Fast and so so friendly and helpful. The man often sees our car pull up and comes out and helps bring our clothes in. Extremely happy with the service and anyone who hates dealing with laundry like me, I highly recommend you try their drop off service. Everything smells amazing, and is folded so beautifully. And its affordable which I appreciate!!

Cheyanna Madison

Rude and too strict with there rules.

Terrence Mazerolle

The drop off service is amazing here: great service, incredible prices and excellent results

Roland Maurice

Nice,clean,friendly;being the only laundry mat in the area (82 ave-51 ave;103 St. -109 St.)it never overly busy reasonable price for dropout and do it yourself service

James T'Seleie

The nicest staff and amazing prices for drop off services. Laundry is done very quickly and always comes back perfectly folded. Could not recommend more highly

j l

Soap time is the best. And the drop off service is cheaper than most places. My girlfriend and I have been bringing our clothes there since February. They do a very nice job. We love soap time and the people that work there are very kind and loving. Thank you guys!! Steve and Kate.

Cleo

Kinda friendly, wish it was open 24 hours. Expensive but fairly clean

Kate Mosley

The lovely couple that work at soaptime are the sweetest people. They are so kind everytime I come in to drop off laundry. They always have it ready ahead of time, folded perfectly. They are the reason I go back there everytime. They also have the lowest drop off laundry rate that I've found in the city. I recommend them 100 %. Best service ever.

Ron Dekker

Fantastic service!

Kyrstyn Mrochuk

Always a great place for doing my laundry. The staff are friendly and make sure I never forget anything. Prices are reasonable, I can do about 2 months worth of laundry (I have a lot of clothes...) for $25.

Joseph Campbell

The staff is nice and friendly

Pablo Pellegrini

Best service and close to large road and neighborhood

Leeza Carlson (Danica Delroy)

Quite happy with this laundry mat very clean and efficient washing machines anddryers the owners are on site so if there was a problem with one of the machines they would easily take care of it. ITS very clean organized fair prices and the triple loader is what I go for it's 7.00 ,the dryer ate 25 cents it costs about 1.50 to do my dry load which triple loader is three loads of laundry. They also have a drop in service where the owners do yourlaudrtytoyour specifications adrequests I've been going here since 2019

Shane Allan Bennett

We drop off our sheets and towels they come back folded so good

Mike

I was try to find parking space in that mall for dine with family in zen restaurant. owner of laundromat kick me out the parking space without proper explain the strip mall businesses suppose be share their parking lot even that time laundromat is not busy at all.

fit phat

The WORST laundromat i have ever been to. I work in a kitchen and had to wash all the my uniforms and i told my boss i would wash all the rags for him. they didn't even look at my dirty laundry said there was motor oil on my clothes and after washing my clothes they kicked me out said i couldn't dry them i thought laundromats were for cleaning clothes?? didn't know they had to be clean before i could wash them.

Henry

The man own the terrible business. There isn’t any customer service and there are old and broken machine. Absolutely not recommend this terrible place with a racist owner who even cannot speak English at all!!!!

Tiffany Wapass

VERY VERY CLEAN. I love it. Good prices. AlLWAYS someone here to give change or help out. Been coming here for years. Just all around nice spot.

Jonathan Malainey

This place is clean and well-maintained. The owners are really kind and personable. We tried the drop-off service and it was awesome. Everything smelled great and was folded well. It took no time to drop off and pick up the clothes. Excellent, highly recommend.

Dawn Terry

Excellent service and very friendly owners.

Elle Blair

If I could give less than one star, I would. I'm a healthcare worker on the front line right now, and my dryer recently broke. I can wash my clothes, but need to take them elsewhere to dry. Went in today and the owner told me no and literally waved me off with his hand, pointing to a sign, "in order to use the dryers you have to use the washers due to health precautions." Okay, good for them for taking extra precautionary measures. I'm a health worker and I understand this. I politely explained to the owner, twice, that I understand, and will take my clothes elsewhere to dry, but if possible could I exchange a loonie for 4 quarters. He very rudely exclaimed "no, no" and told me to leave, again literally waving me off with his hand and not even looking me in the eye. I have been working full shifts, overtime and double hours for months straight. To help people, to protect them. I am exhausted and burned out. I don't have an issue with their policies, nor even the fact that he wouldn't exchange 4 quarters for a loonie. But being treated so blatantly rude and disrespectfully, as less than a person, while I'm literally on the frontline working to help protect others every day, broke me. I returned to my car and it took everything in me to not cry. A stranger who was doing laundry and saw the interaction came outside, and he was nice enough to offer me his 2 last quarters for free. I normally don't leave reviews, but this experience got to me. I will never be back and encourage others to go to other laundromats in the area. It would do the owner well to learn that treating people with common decency and respect costs nothing.

Leslie Parker

Super nice staff, very accommodating, and there's WiFi!

Yvonne Leblanc

Went to do laundry at soap time, bring my bags of laundry in to get told that they closed a hours earlier than the usual and then had to pack my things back into my ride and go somewhere else.what a waste of my time and energy!

Tammy D

Great place! Really friendly staff and it was the cleanest laundromat I have ever been in!

Chris Rossetti

Freindly service

Gabriela Tisnado

Found this place on a Google search, liked the good reviews. Nice owners, took my laundry no problem even at 11am on a Sunday. Quoted me 3 hours but it was done in 2. Huge laundry basket of clothes, bedding, and kitchen cloths all washed, dried and folded for $20. They text you when it's ready for pick up. Great place that I will use again if needed!

Songyi Yoon

Such a great place to do a laundry!

Brenda “Star” Lien

Great staff and great equipment !

larry beaulieu

Not very friendly

Abid Hasan

This couple was a highlight of the week for me. So kind, and so generous

Dan Shah

Very pleased with the quick friendly service. Will use again.

Andrew Rivera

Nice couple running the place, very quick and affordable drop-off service, literally have never seen clothes folded so nicely. Definitely recommend!

JiHo Park

Enjoy doing laundry here! Very kind staffs and clean environment, it is the BEST place to do laundry!!!!!!

Karen

Our washing machine at home stopped working and the laundry was building up. Did a quick google search and found this laundromat was close by. Owners are very helpful and friendly- helped carry my laundry buckets in and assisted with questions I had. If home machines are out if service again, I will be back!

Amanda Hewson

The people here are wonderful they are so kind & help people carry their things in & bring to car & help with machines if struggling. They are always welcoming People also need not to be rude about them due to .Their machines do not take oily clothes or paint or anything toxic .They are aloud to kick you out for not obeying We have been long time clients and have had no issues & we will continue to go .Oh & there washrrs are great & dryers are hot