Reviews of Fresh Look Carpet, Upholstery & Duct Cleaning ( Formerly Sears) (Laundry)

Brian Mathers

We were delighted with the carpet cleaning and also the technician was very professional and did the job fast, we recommend this service to anyone.

Terry Mills

Cody did a very good job at our house.

DonandLinda Felkley

We continue to be very happy with the professional service in the cleaning of our carpets and furniture. The pleasant and professional care by the technician, Glenn, is always excellent!

White-Raven Creatives

Highly recommend this company for any cleaning.. have had them do mattresses, carpets and upholstery.. excellent work and excellent staff service in the office and from the young fellows that came to my house.. very helpful very informed and great work

Rich Parlee

Excellent service

Sharon Webber

We have used Fresh Look for a number of years now and have found them very reliable and friendly. They come when they say they would and do a great job.

Douglas Smith

We've been using their service for many years, always satisfied, problem areas always addressed. Plus - Glen is a fountain of information about carpet care, he knows this business!

Karen Adams

Very professional service from start to finish, I highly recommend.

Alex Hejduk

Within 24 hours of calling on a Sunday night, these guys called, came out, and did a fabulous job of cleaning and sanitizing my carpets. Highly recommend their services.

Baby Cakes

Dustin was probably the most pleasant, respectful and professional service technician I ever had to work In my house. In the 10 years of being a homeowner, and in constant construction, I have had at least a dozen services come to my home from drywallers, plumbers, electricians, security techs, Telus, etc. He was efficient, honest in his opinions of the condition of the ducts, on the dot, and courteous. And as for the cost; it is comparable to others in the Valley. Plus they have discounts online.

LEGO Friends

I was so impressed with the customer service, the courteous technician and the fresh clean carpets afterwards. I highly recommend this company to homeowners looking to ensure the longevity of their carpets with regular cleaning. Thank you again!

Lil' Chippy

My carpet was so dirty and stained, they were able to get my carpet looking almost brand new again. Thank you Fresh Look.

Chris Pfeifer

The service levels and team have always been great. Staff are very knowledgeable about carpets and the work is excellent. Using them for the sixth time this week!

Esther Gigliotti

Very pleased with service provided, a great job done on the carpets of an entire house for a move out.

Darcy Sauer

After guests at my vacation rental decided to have a little "fun "on the couch I was in a panic to get the stains out. I called Fresh Look, they sent someone the very next day. Glenn arrived early ( bonus points) got the job done quickly and my couch is back to normal and ready for guests who will hopefully do nothing more than sit on it . Received a follow up call the next day, very happy with the service and price.

Paul McCormack

This is the second time we have used Freshllooks since they changes from Sears Carpet cleaning and I couldn't be happier with the service. There representative was enthusiastic and polite. The individual worked with me to address some additional work I wanted and had no problem advising me on the best way to proceed and then completed the cleaning quickly and efficiently. The carpets and area rugs look great having been cleaned professionally. Whenever I deal with Freshlooks I always feel that they are genuinely interested in provide a good service to their customers.

Megan T

Great Duct Cleaning Service! Thank you.

Mark Fromson

Freshlook cleaned my rental unit carpets in Ucluelet. The carpets were so bad after a summer of renters. Red wine and all sorts of spills. After they were done the place looked like new!!

Rusty Pot Brewer

The gentleman was professional, polite and very helpful. Very happy with the service. Strongly recommend them. I will have them in my home again.

Alexandra Bissinger

great workmanship, easy to schedule and communicate, office staff was very friendly and accommodating. will use them again next year for my dryer vent ducting cleaning- you should have seen all that came out of it!

D -

Price given on phone and price given on arrival were different. Told the telemarketer we want same done as last time, as telemarketer said she had that info in front of her. Telemarketer also said we could use coupon from the web site. When they arrived was told coupon only good for a special or something like that. Price jump was over $100 So be very specific when talking on phone. Another small point, cleaner did not wear booties covering his shoes. The quality of work was good. Next time I'm going to shop around.

tea v

very professional and thorough job, will get done again next year

Janet Stdenis

Great service as always!

Rick, Lisa and AJ Lidgate

Professional and courteous. I have been very happy with how well my carpets looked after their visit.

Emily Lonsdale

I hired Fresh Look to complete a move-out carpet cleaning, and was very happy with the service. Michelle was easy to communicate with, was able to fit me in when I needed it and followed up to ensure I was happy with the service. The technician was on time, friendly and efficient.

Permelia Parham

I have used Fresh Look many times over the last 8 years. The office staff and technicians are always courteous and professional. Their cleaning service is outstanding - I definitely recommend them.

Tina Bailey

Awesome timely, professional & friendly service.

Donna Edgar

I had our living room furniture steam cleaned and all the tile cleaned and sealed in our home. We are extremely pleased with the results! Dustin is a very personable and informative person who worked quickly and efficiently. Would definitely recommend Fresh Look to everyone.

Marlaine Eggett

The technician was professional and took the time to first assess the carpets and type of stains he was dealing with. They looked great after. I chose fresh look initially as a neighbor had used them. Their machine wasnt over whelming loud as I have heard of other companies, which the cats appreciated!

Essentially Jen

Technicians were super friendly. Service was quick and thorough.

amber p

On time, fast carpet cleaning and very friendly customer service.

Don Teed

Prompt, friendly service and very helpful technician. Staff are courteous and professional.

neil fisher

Super professional staff and very competitive pricing. Dustin, was super friendly, polite, showed up exactly when expected and got to work right away. We were in the process of moving out and the cleaning of the carpets took so little time and didn't interfere anything. If you're in the Comox Valley area and are in need of carpet cleaning give Flesh Look some serious consideration. ????

Tamara Baker

We had a wonderful experience from start to finish and the house (carpet, ducts, couches) is so clean! They even got the red sharpie out of our light grey couch. Professional, experienced, quality work, and friendly. Will 100% use them again. Highly recommended.

Lisa Pedneault

Once again, a FANTASTIC job! I wouldn't think of using any other company to clean my carpets!

XLinzeStyleX

My Technician did a FANTASTIC job!! very efficient and knowledgeable, not only do my stairs look like new again i also now have some very useful tips for future care for my home. I highly recommend Fresh Look! they go above and beyond and get the job done.

AMH

Fresh Look came and cleaned our tiles/grout! Cody did an awesome job! He works hard and is very courteous. I highly recommend this business. I am happy to have clean floors again! TY Fresh Look! :)

Keith Mitchell

I moved out of an apartment and Glen did a fabulous job and when the owners moved in they were very pleased with how the carpets looked and felt when they tested them in their bare feet . Well done Glen!

Mary Catherine Bellamy Williams

Thanks for the great service! Our upholstery is so clean and fresh! The technician was very knowledgeable about fabrics, cleaning and care and I learned so much from him. The service was prompt, efficient and friendly and the office staff were also very helpful and professional! The price was certainly affordable and I also appreciate the choice in payment methods. We will definitely use Fresh Look next time we need cleaning!

Cameron Hoogland

So I had to report this company to the Canadian Do Not Call list. As for not scamming you I would be weary, as I was on the DO NOT CALL LIST and they cold called me and this is sketchy. I would never ever use a company that shrugs laws but I hope they get a fine for such egregious behavior.

Camille MacIntosh

Very professional from the person who booked our service to the technician who cleaned our floors, great service! Will definitely use them again and recommend them to friends.

Deb Fossett

They did an amazing job , very professional and courteous! Highly recommend them!

Tammara Kennelly

I called Fresh Look to help me clean my dad's carpets after moving him into a care home. The carpets were quite dirty. Cody, the technician was absolutely lovely to deal with. Excellent customer service, hard working, polite and a real desire to help and delight customers. He was ease and care during a very difficult time. And he did a beautiful job with the carpets. Fresh Look has a gem of an employee with him.

Kristin Moon

Amazing service and Carpets looked better than ever!

w taz

Top notch service from the initial phone call to completion of the carpet cleaning. I will definitely use this company again and would definitely recommend to others.

marion crow

I had my kitchen tiles and entrance tiles cleaned! I have a 120 lb dog and a typical 9 year old boy...so yeh, floor can take a beating! fantastic job! floors are like new again! very impressed, fast and very professional, I would highly recommend

Carl Tessmann (Island TimberFrame Ltd.)

Excellent job and customer service on our stairs and sofa!

acadia adventures

amazing customer service, and they did amazing job at cleaning my carpets!

Gary MacDougall

Courteous and professional- great job.

Nicole Roberge

I have used fresh look twice and I have been very happy with the results. Michelle the receptionist is so wonderful to talk too, she is very genuine and kind. My couch came out great and the technician arrived right on time at 1:30 (window was 1:30-3:30). I will always use fresh look!

Tom Whitfield

Great job! Thanks!

Lauren Morton

Fresh Look cleaned the heating duct and dryer vents in our home - our technician Cody went above and beyond in his effort to ensure our home was clean, sanitized and safe. Thank you Cody! The result was amazing and I will recommend this service and company to everyone.

Mark Allan

We've been using Fresh Look for years back to when they went under the Sears name. They have always been professional, efficient and pleasant. We needed their services a few days ago due to a mishap. Jay came and worked hard to clean the carpet in our main bedroom. When he was finished, we couldn't tell there had ever been any stains. My wife and I recommend Fresh Look highly.

Arrow and Ore

We had our ducts and vents cleaned by Fresh Look, they were extremely professional and informative. Extremely pleased with the results. We will definitely have them again next year to clean the dryer vent as I see a noticeable difference in drying time since having them here.

Kim Maedel

Punctual and great price very happy with results !

Joann Pike

Fresh Look cleaned our air duct system last week and we're very pleased with all aspects of the company. Dustin was prompt, courteous and thorough. We'll definitely call on them again for this and other services they provide. Thanks Fresh Look! Joann and Charles

Terry Robinson

I'm recommending Fresh Look to my friends. I was always happy with Sears and Fresh Look continues the tradition of great service. The technician was knowledgeable, informative, polite and friendly.

Kailey S.

Fresh Look did an awesome job cleaning our very high traffic office, I had no idea it could look like new again! thank you Jay

Sailing Tradewindseeker

The service man was very cordial & a hard worker. He spent extra time to get stains out; I'm actually surprised he came all the way out here with all that equipment for only $100. Excellent service!

Nicole Doucet

Very professional company. Carpets look and smell great. I will definitely use this company again.

Ellian Bell

FreshLook came and cleaned all the carpets in my home and albeit them being very old and stained they came up beautiful! They also cleaned the beige sofa that I had written off as beyond help and it has come up like new! I couldn't be happier. Dustin was really hard working and fast and wonderfully polite and helpful. I would very highly recommend them to anyone! Wonderful value for money.

Nathan Mansueto

From the first phone call you can understand why this company is reviewed so highly. They exceeded my expectations for professionalism and organization. The cleaning tech was likable, efficient, and obviously well educated in his profession. He ran over all the information, and gave me suggestions to help make sure my home would stay protected and warm. It was a great experience, and to top it off I was so grateful for the follow up call, making sure their services were up to my standards. This is customer service at the highest caliber. I wont take my business anywhere else.

Armin Hoffmann

Had my carpet cieaned and the overall experence gets 5 stars from me.

D Owens

Dustin was a very personable man and explained things, and did a great job! I had my air ducts and dryer vent vacuumed this morning, I am really pleased with the whole experience from telephone communication with office to the actual cleaning. Will definitely call again.

Don Tait

Fresh Look service has always been very friendly and professional and I have used them many times over many years. I have always been more than satisfied with the results!

Alain Roy

Super efficient service, very nice technician and great results. Why is service like this so very hard to find nowadays? Congrats Fresh Look Carpet for doing things so perfectly right!

Hans Witthoeft

I was super happy with the job they did on my carpet. The guy who did the cleaning did a very thorough job and it turned out a lot better than I was expecting. He is a really nice person and so is the woman I spoke with on the phone. Makes a big difference. I highly recommend them for that reason and the price. It was much cheaper than I was expecting. Thank you!

Dana Leitch

Very happy with the cleaning

Holly McDonald

Excellent customer service from the first phone call. I had to reschedule multiple times and the woman on the phone was so sweet and helpful. The man that came to check my dryer vent installed a new one and also helped me with my air circulation unit, cleaning all the filters and explaining to me how to use it (new condo). I would definitely recommend them!

Joseph Forsyth

WE had used this firm before when they were contracted by Sears and had been happy. This time the appointment booking was easy, we were called the day before to narrow the time frame and the cleaner arrived half an hour into the time frame. He did a superb and professional job; cleaned an area rug on the spot (we had not mentioned it) and explained about why one spot could not be fully cleaned because of the heavy soiling. Great service. Would use again.

Mike Thompson

I have used Fresh look (formerly Sears) a number of times from carpet, tile & grout & vent cleaning. On this occasion I used them for stair carpet cleaning & area rug cleaning. Their technician Cody arrived on time & started on the job straight away & was finished within the hour. Always a professional & friendly service from the Fresh Look team & I would highly recommend them to other people & look forward to using them in the future.

Tania Nickerson

I was impressed with the young gentleman that came to my house. Very polite, wore mask. I felt comfortable. I would recommend this company. I will for sure use them again. Thank you

Lin Auerbach

I was extremely satisfied with the carpet cleaning service done by Fresh Look, Dustin the experienced one and Steve in training. They were thorough and checked to make sure I was happy with the cleaning. I appreciated they were wearing masks. Dustin also worked on a mark in the carpet and applied a special stain product, then sprayed the same product in heavily travelled areas in the kitchen. Thanks to both of you

Dan Clark

Outstanding experience from beginning to end and my carpets look great. I will definitely use them again and highly recommend them.

kelvin saini

Fresh look is the best in Campbell River. I had DUSTON He is so polite , respectful and well spoken. Loved his work. Ten out of ten :)

Michele Jones

Glen always does a great job. Professional and thorough.

John Chisholm

very happy all around about the service and the job done.

Sam G

Highly recommend FRESH LOOK!! Prompt, professional and excellent service! Cody was the technician who attended our home. He did an amazing job and was very professional and considerate. He made sure to walk us through each of the processes to ensure we were satisfied with the work he was doing. Would never consider another company after our exceptionally positive experience today. Very satisfied!!!

John Marshall

Great service and very courteous and professional technician. He did an amazing job on our white carpets and all areas of the house. I would highly recommend them and will use their service again!

Courtneyy Jade

Always very polite and courteous and my carpets come beautifully clean!!

Shirley Isa Mills

Just had my wool carpet and hall runner cleaned after 8 years of hard wear, and the results have been amazing. I am absolutely thrilled with the results and service received. Highly recommend this company.

Laurenne P

I had their technician clean a sectional and a large bedroom with closet. He arrived promptly on time, spent a full 2 hours here, was very thorough, enjoyed his job, polite and a really nice guy all around. He did a great job and was very attentive and hard working. 5 stars all around for the technician and the overall cleaning service.

Sue Arsenault

Couldn't be better! Very helpful positive technician. I had rented a carpet cleaning machine from a local hardware store and was not happy with the results. They squeezed me in and fixed the job up. Never renting a machine again!

Lynne Barclay

The technician was very professional, arrived on time and did a great job. We would certainly use Fresh Look again.

Allison McIsaac

Fast and professional! Carpets and sofa look brand new! Thanks Jay! ????

Jillian Crystal

They were extremely professional and did an excellent job of cleaning some dining room chairs that were badly soiled. Appointment was made for the next day, they showed up on time and and we were very happy with the result. Would highly recommend them

Kara Leweni

Technician was thorough and knowledgeable. He educated me about my furnace filters and was very helpful. He was honest and offered other services but didn't try to "upsell" on things I didn't actually need. I called on Friday and they arrived Monday and on time. Very happy with the service and heating tips he gave me.

Bryce Hansen Team

Always the best results and customer service! Highly recommended.

Vicki White

Also wanted to say they went above and beyond to get "just" my stairs only done! Answered all my texts, questions and emails even though one of the owners was on vacation :) Super communicative and helpful. Thanks y'all. ☺️???? Stairs looked great too :)

Leanne wells

These guys are fantastic. They did a super job cleaning my carpets and were incredible friendly. They did a follow up call just to make sure that I was happy with the work. I won't use anyone else. THANKS SO MUCH!

Clinton Armstrong

did a very good job, we are very thankfull, on how good of a job!

Tujays Bauman

We are very pleased with the work that Justin from Fresh Look did for us. I would highly recommend Fresh Look and I have put them in my calendar reminder for the next time we service our air ducts. We are also planning to have a carpet cleaned in the near future.

Will Lavigne

5 star service was expected and given, from the initial phone contact to the finished clean carpets. 2 thumbs up ;)

Brenda Cardinal

Great, reasonably priced service. Professional staff and great followup to make sure the customer is happy. You don't see this much more now a days. I recommend them and have even posted on facebook about their great service.

Gillian Normandin

We had Fresh Look come in and do our stairs and 2 area carpets. They turned up on time and were quick and efficient in getting the work done. Pleasant & professional worker. Setting up the appointment and follow through was great. I would highly recommend them.

Jim Papp

Steve did an excellent job. He was very profesional and courteous. Highly recommend this company

Katherine Davis

He was great and he did an excellent job. I left the coupons for next tenant

Geoffrey Burrett

Just had ALL of our carpets in our strata unit cleaned by Justin of "FreshLook". 100% satisfied.

Wayne n Melissa Webb

Many thanks to Jay at Fresh Look for a wonderful job doing our annual carpet cleaning. We were contacted the day before with an approximate arrival time. Jay, upon arrival, reviewed what I wanted done and had the job completed within an hour. See you next year.

Gail Atkinson

Fabulous job by friendly local staff, reasonably priced. HIghly recommend.

Mary Ellen Schulz

I was very happy with the work done by Fresh Look Carpet & Upholstery. They arrived on time and my love seats, chair and carpet look great when they finished cleaning them. I would definitely have them back for any more of my cleaning needs.

audrey cope

Just had carpet and sofas done. Very nice Technician Dustin. Respectful of Covid 19 situation and everything was done beautifully. The price is very reasonable too.

Sara Doll

Great service, friendly employees, and they work fast but efficiently.

Kristin Butcher

Fresh Look has been cleaning the carpets and rugs in my home for several years. It's always great service from everyone involved, and I couldn't be happier with the results. Last year my living room area rug had taken terrible abuse while my kitchen had been being renovated, and I didn't think it would ever come clean again. But Jay made magic happen, and when he was done, it looked like new. This year, Cody was the technician, and maintaining Fresh Look standards, his attention to detail was flawless. The price is reasonable and the end product is excellent. Highly recommended.

Anita Dyck

The technician arrived on time and was very quick, and professional.

Barbara Hessler

Always receive great service and appreciate the excellent job, thank you!

Laura Kaminker

Fresh Look called me back promptly, showed up on time, and explained everything very clearly. The technician gave us options, and made great suggestions on how to maintain our carpets over time. We had stains from housetraining two rescue pups -- then we made it worse by trying every home remedy on the internet. Fresh Look did an amazing job at stain removal. We will definitely use them again.

Derek Henderson

Friendly, efficient, and quality work! Thank you Fresh Look.

Rob Green

Service was quick and accommodating. Technician was friendly and informative and was very thorough. We appreciated that we were squeezed in at the last minute. Good value for what we got. Will definitely call Fresh Look back!

Ellena Gjesdal

Fresh Look was referred to my by a friend who uses them for her home carpet cleaning. We had Fresh Look clean and sanitize the ducting in our trailer. It was efficient, effectively dealt with the odour coming from hearing vent. The service man also explained how the furnace and filter are still great, made us aware our filter was in upsidedown! He was kind and considerate. Thank you.

Shelley Kossowan

Fresh Look cleaned our duct work and they did an excellent job! Their prices were the best that we found and service was excellent!

Kelly Brady

Fresh Look cleaned our two bedroom carpets. The technician was professional and friendly. The phone conversation was also helpful and advised of the many services they provide. Highly recommended.

Vivian ZWODESKI

Had carpets done and am very satisfied with the result, carpets are getting worn but am really pleased with what Curtis has professionally done - highly recommend this business - and a thank you to Michele too - Oct. 2019 - had my carpets done yesterday, and was very satisfied - and thanks for the `follow up`` phone call - much appreciated.

Linda ELLIOTT

Nice young technician who did a fabulous job. I would recommend this company to anyone who needed professional cleaning done.

Sarita Serafini

Absolutley amazing could not say enough good things. , great price, great customer service and super efficient!!! Highly recommend!!!!

susan t

I have used this company about 3 times. Twice for carpet cleaning and once for air duct cleaning. Michelle, the gal you talk to, is very pleasant and she always follows up to make sure that things went well. No complaints at all and I will use the company again.

geoff campbell

Fresh look has looked after us since they were Sears. They are reliable dependable and very pleasant. I clean my own carpets but every once in a while need to call on their products. I am always fully satisfied. Our carpets look great. Thank you.

Sayward Towers

Prompt, courteous service! They did a fantastic job!

Marie Payne

Fresh Look Carpet is a fabulous company! Great friendly staff that do top quality work. I have used them for 25 years and will continue for many years to come! I highly recommend using them!

Lorna Calder

Excellent service. Technician was courteous and efficient.

Kelly Masson

was very happy with the service! The technician showed up promptly and was very nice and courteous- he was done in under an hour and the carpets looked awesome. He explained everything and the experience was great, will definitely use again

Ron Dodge

Fresh Look recently cleaned my air ducts, and I am really happy with their service. The technician was friendly and professional and he worked really hard to do a good job.

Valerie & Gerry Walther

Fresh Look cleaned our carpets and ducts in a very friendly and professional way. Dustin was dedicated to his task and went beyond expectations. We will certainly recommend your services to others.

Denis Foster

Professionals with excellent follow up. Would highly recommend. Customer for many years.

Deb Mckenzie

Air duct cleaning was provided as well. Professional and very responsive service. Very happy!

Daniel Szordykowski

Booked an appointment with this company to get the ducts cleaned and sanitized in our house, appointment time was fast! Day of, the 2 gentlemen that showed up did an amazing job and took very good care of their equipment around my furniture as well! Will be using them again in the future!

marg branscombe

freshlook employee Jay was courteous ,efficient, knowledgeable and informative. Excellent

Joan Mccaughey

Great price and great service. I will use Fresh Look again and would highly recommend them to others.

Marlene Lally

A big thank you to our technician who was friendly and efficient. Our old carpets look great once again.

Dave Anderson

Excellent job as always. We've used this service as long as I can remember and have always been satisfied. Recommend them any time!

Liz Riddalls

Having enjoyed the excellent service provided by Sears Carpet Cleaning for a number of years, I can most certainly confirm that despite a name change the great service lives on! From the cheerful annual phone call, the highly efficient cleaning technician, and todays warm and friendly follow up call, it was a pleasure to do business with the people at Fresh Look Carpet, Upholstery and Duct Cleaning.

Valerie Bryan

Thank you Fresh Look Carpet, Upholstery Cleaning! -- Very pleased with the excellent customer service, carpet & upholstery cleaning I recently received!

Val Matheson

Always do a great job on our dog-dirty carpets...look like new every time! Thanks Fresh Look!

Marie Ostrom

Great job, efficient & thorough!

John F Tremblay

J & M Tremblay We are pleased to recommend the people at Fresh Look after they did two jobs for us recently. First, there was the area rug which was badly soiled. The friendly rep, Dustin, came, gave us an estimate and a date for when they would come and take it to clean. They called the day before, setting a time to come. A few days later, the rug was returned and laid in place. Everything they did was pleasantly successful. At that visit, he gave us an estimate for cleaning our ceramic tiles, some with very dirty grout. We called the office and made a date for that job. Again the day before we received a call with the time they would come, and he was here right on time. His work was done efficiently, and all was cleaned up before he left. We are most satisfied with the crew of Fresh Look, would ask them again if needed, and will recommend them when we can.

Cameryn Zimmerman-Mitchell

Very friendly staff! The price was great and they did an amazing job. Would absolutely recommend!

Joanne

I was very happy with Fresh Looks workmanship and service and my rugs now look fabulous again!

Corrinna Reynolds

Very pleased. Although they were busy they fit me in to clean a vent. The technician was so friendly and helpful and very reasonable pricing. Nice to know a company that understands customer satisfaction s well.

Peggy Gervais

Just had all the carpets cleaned and Dustin did an excellent job. He was kind enough to wear a mask the whole time as we have health challenges living here. I can always rely on these people to help with the tough jobs. Thanks to everyone at Fresh Look! Hope you all have a wonderful summer.

Kristy Cameron

Professional service and a great job cleaning my carpets and furniture!

carolyn touhey

If there were more than five stars, I would award them. From the initial call during which Linda was pleasant and scheduled my appointment to the actual service, I am very pleased. Linda explained that the service is steam cleaning, not shampooing with harsh chemicals that often leave a residue. That is what I wanted. Dustin, the technician who came to our home, was not only cordial and pleasant, but he was a perfectionist. Unlike many people who would not want someone looking over their shoulder, he asked for asked for my feedback. When he got to a certain point and everything looked pretty clean, he invited me to check out his progress on our sofa and recliner to see if I could see any spots or areas that he should steam clean again. together, we are identified a few spots and he hit them with a pre-treatment which worked miracles. My pastel colored sofa and chair look new again. I was so pleased with the results and with him and his awesome attitude, I asked him to do two sets of stairs, only $40 each...a bargain... and even my car. I was equally pleased with all of those results as well. His attitude was so amazing, clearly understanding the service ethic that is missing in so many businesses today. There was no mess, and whatever they have in their pretreatment spray bottle is a miracle liquid. I will definitely use this company again and hope that Dustin will be the technician at that time.

Cait Frederickson

They were able to accomodate my appointment at the very last minute (I was moving and it slipped my mind), and quoted me a very reasonable price in my opinion, definitely good value for the service. Seamus was friendly and polite, quick, and did a great job! Very happy with the results, and if I ever need carpet cleaning services again in the future, I will call these guys first!

teva mcgillis

Very professional quality service!

Bobbie Driscoll

I have used Fresh Look Carpet Cleaning for many years, and have found the representatives to be courteous, efficient, and professional. I am always satisfied that they have done a terrific job of cleaning my carpets, and I will continue to use their service in the future.

Stuart Mainse

Very professional and on timei Did an excellent job including a follw up call. We are very happy with job! Highly recommend Fresh Look!

Lynda Hedican

Excellent job!!

Bill Osterman

Once again they did a timely and quality job on our carpets. Very informative technician.

Eunice Kirk

I have used this company for a number of years, your staff did an amazing job of cleaning some furniture and three bedroom carpets. I had all sanitized and then spray protectant. The cost was very affordable and professionally done, he was was quick at getting the work done. Yes I am very Happy and will continue to promote and use there services again and again. Thank you Freshlook my home has a Fresh look once again.

Ron McClelland

High quality, friendly service, worked very carefully.

Dave Wardell

The appointment was made for about 3 days after I called. Appreciated the quick response. The gentleman was professional and did an excellent job. Took him a little over an hour to do five rooms and stairs. Carpets look fantastic. I would recommend Fresh Look Carpet Cleaning in a heartbeat.

Lisa Cunningham

They are fast, thorough, and professional. We used Sears Cleaning for many years, so Fresh Look has carried on this tradition . Thank You.

Jenny Mitchell

Solid service every year ????????

Gloria Fisher

Had Fresh Look clean my carpets on October 25, 2018 and I will definitely be using them again.. Cody showed up a little late because he was making his previous customer 100% happy I was fine with that. When discussing what needed to be done he was extremely thorough with information explains the service and cost he definitely knows his stuff! We were only going to get carpets done but when Cody checked the vents they definitely needed to be done too. Cody worked very hard to complete all the tasks he was very pleasant to deal with and was very informative. After he finished steam cleaning each room he would ask me to come and inspect it give my okay before he would move on. He was specific to detail explaining his findings along the way such as sun damage on the carpets etc. He was here much longer than previous carpet cleaning companies he wanted to ensure I was 100% happy! Excellent job Cody! Thanks Fresh Look you live up to your name ???? My house definitely has the Fresh Look!

steve taylor

excellent service and competitive price. Cody was the technician and he was courteous,knowledgeable, and thorough. Will use Fresh Look again and highly recommend this company.

Bruce Campbell

Thanks to Fresh Look for your carpet cleaning service. We found the service to be very professional from start to finish. Our carpets look as good as new.

Trevor Davis

Honest and professional

M James

Excellent customer service from start to finish. Work was completed as promised and technician Dustin was professional, personable and had a great attitude. Highly recommend.

laurie Parkin

Thanks for doing an amazing job on my carpets. Very consciousnesses staff!

Faydra Arsenault

Took advantage of the promotion and I am extremely happy with the results!! Great value and terrific service by the technician Dustin.

T Weber

Efficient, timely, responsive, courteous, knowledgeable.... highly recommend.

Karen Annand

Great service great job. Very pleasant young man that did an awesome job on our carpet.

Shirley Shaw

Fresh look did a great job. The technician was friendly, polite and courteous. I would recommend highly.

Stanley

I was extremely satisfied with the service. The office staff are great to deal with when it comes to follow up and appointments. The technician was also knowledgeable and great attitude...thanks Dustin. My area rug looks new again.

Wendy Wilson

Very impressed with the way the carpets came clean. Hadnt been cleaned for awhile and they came out great. Have been using when they were sears and will definitely use again. Jay worked very hard to make sure spots came out.

kim griffiths

After breaking a bottle of nail polish I was not optimistic that anything could be done to salvage the carpet or tile. So glad I made the call and had Fresh Look come out. Unless he reads this post my husband will never know. I highly recommend this company!

Fred Kolls

Great job. Thanks

Dianne Larson

Awesome service! Cody did a great job and prided himself in how good of job he did Highly recommend

Mike

If have used this serviceable exclusively, as Sears and now Fresh Look, for the past 15 years. They have always been prompt and on time and have never disappointed me on their quality of service. I will stay with them as long as i have carpets to clean.

Azul Surf

I’ve used them twice now. In Ucluelet they did our carpet cleaning for a move and did a clean in our new home in Port Alberni.

David Kirkland

Professional, courteous and our carpets look great !

maureen nilsson

I have used Fresh Look Carpet for a few years now,always satisfied with the work that has been done ,the staff is top notch .Pleasant and friendly .

Harry and Marian Holland

This was a terrific experience. The carpets were cleaned efficiently and with care, the area rugs were moved quickly and all necessary moving was careful and well done. Today , after everything was dry and rooms back in place, it looks fabulous…like new! Will definitely hire you again. Thank you, Marian

marie Swain

Came on time, was polite,efficient and did a great job. Completely happy with the job he did.

Elisabeth Pos

I was extremely pleased with the service I received. The service specialist was very helpful and informative. I would recommend this company.

Chris Abbott

I've used this company many times, I'm always happy with the service. Was able to get an appointment right away, technician showed up as scheduled, and everything was all finished in a little over an hour.

Peggy Braun

I highly recommend Fresh look. The technician, Cody, he was efficient and friendly! All around it was a very good experience that I'd be happy to repeat. Also, you can find discount coupons or promotions on their website!

Brian Parker

Delighted with the outcome of our carpet cleaning. We have used this firm over many years, and they always go the extra mile. They may not be affiliated with Sears anymore, but their service is still first rate.

Marion Krug

Very good service. The young man did a walk through the house to find out any of my concerns. He was very conscientious of my walls and furniture. My rugs look great. I would use this company again and recommend them.

svetlana schilniuc

Thank you fresh look for the cleaning Cody has done a wonderful job, especially with our air duck. He is knowledgeable and friendly, and worked hard on our old stains.

Jo-Ann Zimmerman

We were very happy with this service. Very meticulous and thorough. Would definitely recommend them.........

Eric Skehor

Dustin did a great job as always - he was right on time, his estimate of how long the job would take was perfect, he was friendly and professional; best of all our old-ish carpets came up much better than we all expected!

petra bunn

The technician was on time, very professional, and did a super good job cleaning my carpets for a very affordable price.

Fred Pullen

Fresh Look gave us excellent service. Dustin arrived at our house promptly, worked efficiently, and left our carpet looking sparkling clean and fresh. We appreciate his fine work and the help of the other staff, too. Very pleased!

Russ Wagg

Fast & arrived on time...They have cleaned our carpets a few times, I would recommend them to friends.

Brian Nock (No Nicname)

The service provided was exactly what I was expecting. The entire transaction with the company staff, combined with the results not only met my expectations but went way beyond. Thank you, I would certainly use this company again.

Penny Anderson

Had forgot what colour our carpet was!!!! Thank-you Dustin - you were informative, super efficient, and will just say - 'Bravo!!! I chose this company because it was once 'Sears' and still so often the 'past is best'!!!

lady ssh

Dustin was very professional and thorough. I would recommend this company any time! Great prices too!

brenda molloy

I have been using this carpet cleaning service for several years. Always satisfied and reasonably priced. Glen is terrific, always sharing advice and tips. always pleasant and approachable. Will continue to have him come to our home and do the "magic".

Mike McCulloch

Easy! Good service at very reasonable rates. We use them every year.

Janet Johnson-Harder

Fresh look carpet clears have been the only people we have used for many years. 5 star business

Charles Brassard

Great job! Curtis was prompt,efficient and extremely meticulous.I didn’t think he could get my carpets this clean. I highly recommend Fresh Look for any of the services they offer. I’m very happy!!! Thanks Fresh Look

Dan Redlin

From the receptionist to the technician performing the work it was all very professional, on time and on budget. Highly recommend for any of their services.

Gordon Dunsmore

Whether it was Sears or Fresh Look, the service is awesome. Our tech for the last couple of years has been great. Friendly and a treasure trove of knowledge. Discovered hidden issues and allowed us the remedy. Thank-you again. Gord & Lisa

Brenda Baker

Fresh Look was in 13 August & did living room, dining room, hallway & steps & did an excellent job of freshening up older rugs. The stairs particularly showed a lot of grit & the technician ensured they were perfect. He was punctual, polite & professional. Very satisfied & would definitely use them again.

Maria Farrell

We have been using Fresh Look (formerly Sears Carpet Cleaning) for quite some time, always happy with the results. The technician calls before he arrives ensuring you are ready and waiting. Very professional and friendly, we have only had our living room carpet and stairs done but they do offer many more services. Highly recommend them. Reasonable rates and quick and friendly service. Thank you our carpet looks great!

John and Christine van der Lieck

Fresh Look Clean shampooed a few carpeted rooms for us during our move out clean. They were great. The job was done quickly and efficiently and the carpets look great. Thank you!

Ken Stone

We had Fresh Look clean our heating ducts as well as clean and seal our ceramic floor tile grout. These folks are professional from initial telephone contact to follow ups. Our work was done by Dustin, who was not only on time for the initial estimate, but also the onsite service appointment. A follow-up visit to touch up a couple of areas was dealt with promptly and without excuse. These folks understand the meaning of Customer Service and provide quality work. We strongly recommend Fresh Look and will certainly use them again in the future. Thank you for being a quality service provider!

Dennis Richardson

On time service! Very professional and thorough. Will not hesitate to use them again.

Marietta Dodds

I have had Fresh Look in to do a carpet cleaning on an annual basis since 2012. The carpet looks like new each time, and the technician has done an excellent job of removing spots on this light coloured carpet. Great job!

B Mck

Very professional, great service and reasonable price. Would recommend this company for sure.

Far WestGirl

Wonderful company to deal with! Staff were personable friendly and expert at their job. I also appreciated how quickly they could fit in my cleaning needs, and the quality of the service they provided. Would totally recommend to all my family and friends, and they will be my go to cleaners for the future. Thank you

Donna Mont

We were thinking we would have to replace a carpet in one of our bedrooms, due to our dog. Fresh Look restored our carpet to like new condition. Very professional and helpful service

Pat Buzit

I have been using this service for a number of years and find them consistent in their response to my needs. Always a first class job at a reasonable price

Jacqueline Cohoon

We own rentals in Courtenay and Parksville and recommend Fresh Look Carpet cleaning. Various tenants that have used their services also recommend this excellent, courteous, professional and reasonably priced service.

96islandgirl

The technician was very professional and efficient. He did a fantastic job and was able to get out a stain we thought we were stuck with forever. Thank you so much! We will definitely book a spring carpet cleaning for next year!

Sasha

Fantastic service during a stressful time. The cleaner was very friendly and polite. All staff I spoke to on phone was also exceptionally pleasant and quick to answer questions. I highly recommend this company for their services!

SuperRazz11

They came on time and did really great work - very happy

Nanny totwo

We have been customers of Fresh Look for many years; When we first contacted them for carpet cleaning they were known as Sears Carpet Cleaning. From the first appointment we were impressed with the professionalism, courtesy and promptness of service. They do a thorough job. Michelle is a very pleasant and helpful first contact for the company, and we especially like the fact that they give you an accurate window of time to expect their technicians. We would highly recommend them. Linda

MJ Bippes

Have used Fresh Look twice now. Both times very pleased with results.

Bob McLean

Excellent clean of a very dirty, stained living room carpet by an efficient, highly skilled technician. This company always impresses us with their timely appointment reminders, their showing up at the time stated, and their knowledgeable treatment of soiled areas.

Shelley Johnson

We have had Fresh Look Carpet cleaning service yearly, for the past several years (including when they were Sears), and have always been very pleased with their service. They have returned without question when bad stains (like red wine) needed another treatment. We recommend them highly.

Vicki Potts

Air duct cleaning, dryer vent cleaning as well. I was very pleased with the service, results and the price was more than fair. The technician was fast, efficient and knowledgeable. Will definitely use them again.

Olive Henrietta

I highly recommend Fresh Look. Their excellent technician Jay was extremely courteous. He really did an excellent job on our leather couch. He then cleaned our living room carpet and sunroom, which was heavily soiled by our pet coming in and out of the house. Good value. Thank you, Jane

Kira Kendrick

Highly recommend!

Hope Rychkun

Awesome service for duct cleaning & dryer vent cleaning. Jay was polite, efficient & obviously knew what he was doing. He answered all my questions and completed the work in a timely manner. Really appreciated him arrive on time & when the appointment was booked. The followup by the office was greatly appreciated, nice to know that they wanted to know how the job went. Great work guys, will definitely get you in again.

Myra Dayne

Had my carpets done yesterday and have to say that they came out like new. Great service and punctual, definitely will use again.

Marcel Edward

Punctual, courteous service. Technician was very Covid aware, careful in the house and did a great job, even gave a heads up phone call to advise of his ETA. Highly recommend this company for any of the services they provide!

Brianne Arnold

Jay was really great; as first time homeowners I need all the information I can get from professionals about how my house works and he really really informative and personable. Highly recommend.

dee dee

Was happy to be able to book for the next day for furnace duct cleaning. Person was prompt, friendly and thorough. Will use them again next time.

Millie Wilson

I called and booked an appointment to have our stairs and landing cleaned. They confirmed my booking, called me the night before to let me know what time they would be arriving. We were very pleased with the job they did. Everything looks great and I would highly recommend Fresh Clean.

Harold Johnson

Fresh Look was able to come a bit earlier, which was good, and they did an excellent job - I will definitely be using them again

Cassidy Cahill

I intended to send this quite a while ago and it somehow got put on the backburner. I have nothing but great things to say about this service. Booking the appointment was so easy, and the staff member on the phone was friendly and helpful. The technician was awesome. He knew his stuff, was super fast, and did an incredible job of cleaning my old dingy couch and chair. It's practically new. In addition I found the price to be quite reasonable, and they were very upfront about all costs. Thanks Fresh Look, you have my recommendation.

Summer Wow

We are very happy with the services provided by Fresh Look Carpets. We needed 2 upholstered armchairs cleaned and their response was quick and efficient. The service guy was friendly, on time and even spot cleaned an area in an adjoining room. Very happy with the results. Will definitely be calling them again!

Donna Schneider

Very friendly and professional!

Pat

Had the company clean three bedroom carpets yesterday, very happy with the results! The technician was polite and gave us a $10.00 coupon to use towards the bill, very nice. The receptionist on the phone was very patient and she had to call three times before I could book it. Thanks so much. Pat McCormick

Wally Chinn

Ceaning agent was very prompt and courteous. Work was done quite quickly but very thoroughly. The results have been very satisfying. The reassurance that they would respond, at no charge, if a problem still persists and may require another cleaning attempt.

D Ross Fisher

timely, with advance notice. Friendly, covid aware, efficient, explained and answered service questions.

Krista Barlow

We found Fresh Look very professional, helpful and thorough. They were at our place in a matter of a few days after we called them. All of our questions were answered before the work started. We would definitely recommend this company and their services. Very satisfied with the work and the price.

Richard Kampf

We needed our leather love seat refreshed after about 15 years of neglect. Called Fresh Look, discovered the service was reasonably priced so made an appointment. Dustin arrived on time, was cheerful, pleasant & efficient. I'm happy to report that our love seat, while definitely no longer new looks great & will give us many more years of service thanks to the work done by Dustin & Fresh Look. Will call these folks again in the future.

Les Hand

Showed up on time and did a great job.

Anne Teyssier

Great service, friendly technician, responsive on the phone, highly recommended. Our dryer vent is now all cleaned.

Anne Reggler

Very happy with the service. The technician arrived on time and worked very hard. My carpets were cleaned, sanitized and protected. I always do that so that they will come back anytime in the next year to get out a stain that I cannot deal with for free. Some pretty stubborn stains are gone. Thank you.

Karen Telford

I'm very happy to say that I just had my carpets cleaned by Cody at Fresh Look and I was beyond satisfied. It's really nice to see a person take such pride in their work. He was caring, thoughtful, professional and he took the extra time to make sure I was totally satisfied with the carpets. Thanks Cody:)

marilyn Jorgensen

I find Fresh Look Carpet to be a excellent service - keep it up! Thanks Michelle and Curtis

Rosemary Nash

The technician was efficient and informative and did an excellent job on my easy chair and area carpet. I would use Fresh again.

jill ackerman

Very impressed with polite and hard working Dustin who cleaned our furnace duct work plus steam cleaned our white carpets thoroughly and efficiently. Follow up call the next day with full guarantee of satisfaction.

Ingrid Osadan

All terrific...was and am happy with service!

andrea witty

I have used Sears (now Fresh Look) since I moved here in 2004. I try to get carpets done once a year. They are always on time, professional, friendly and talk to us about our needs. They do their best to remove all of the stains and let you know to call in a week if stains re-appear. I recommend Fresh Look to everyone I come across! Thank you for your wonderful service! Andrea Whiting

Jenny Schum

Excellent service, Arrived on time ! Did a great job, carpet looks like new. Thankyou for a job well done ????

Sheila Morley

Quick in booking an appointment, super friendly and did a fantastic job....you wouldn't 2 labs run around on these carpets not. Carpets dry very quickly.

Stacey Savard

Had Fresh Look in for Duct Cleaning. The technician was very professional, extremely personable, utilized his time efficiently, was not pushy on upsale of anything and did the job as discussed. Day prior reminder, follow up phone call to ask how the service was the next day. Highly recommend this company, you won't be disappointed. Thank you!

Bernie Makepeace

I was very impressed with the service and the results were much better than I thought was possible. Arrived on time did a fabulous job, very polite and why would you rent one of those bulky machines and do a half a job yourself.

Bruce Shearer

Great job! Very courteous. Would definitely use again.

Ron Johnson

Excellent service. Courteous and professional. Completed the duct cleaning and reviewed the results afterward. Peace of mind knowing they are clean and dry.

Megan Catt

Jay from Fresh Look cleaned my bedroom carpet this week. He was prompt, courteous and did an excellent job. I will definitely use the company again.

Jacquie Masters

Great service by office and technician. Thank you.

Sharon Pederson

Great work done by personable staff.

M***

EXCELLENT SERVICE & GOOD VALUE We recently purchased a used sectional couch and had Fresh Look Cleaners professionally clean it. Dustin the technician did a very thorough job and our used couch came out looking like new. The smell of dog from the previous owner was completely gone. The technician was professional, courteous and I would highly recommend this company if you need any upholstery or carpets cleaned. The prices are very fair and I found Fresh Look to be much less expensive than some other local companies on line.

Andrea & Nathan Newcombe

I had our forced air furnace and dryer ducts cleaned as well as a sanitize, yesterday by Fresh Look. I am completely satisfied with the service provided. Dustin is a knowledgeable and friendly technician. If there was any doubt as to the cleanliness of our ducts it has been sucked away. Thanks again to Dustin and Cindy for making this a top notch experience!

Christine Constable

Very Happy! Was going to rent one but Fresh Look did a much better job and so much less hassle of dealing with the machine myself. My carpets look brand new just like the first day we moved in! I will continue using them for carpet cleaning and other services offered. Great phone staff when booking and the carpet cleaner himself was very nice and knowledgeable.

Brent Brucker

Just had our ducts cleaned...I would definitely use Fresh Look again...courteous and professional

Deb Clare

We received outstanding service to having our upholstery cleaned. Jay worked diligently and thoroughly to remove stains to insure we were statisfied. As well the customer service was very accommodating. We highly recommend the company.

Cleo Fort

The service and results are consistently excellent!! Always recommending to others.

Carla Coombes

Did a

Chris Carter

We were pleased to find that Fresh Look had morphed from Sears Carpet Cleaning as they have looked after us for several years. Last week they cleaned our three carpeted rooms and two area rugs. Their Representative was on time, careful and did an excellent job. One carpet I had given up as a lost cause in my Studio was successfully cleaned and looked better that I ImImagined was possible ! Would reccommend Fresh Look to anyone needing a superior job at a reasonable price. Chris

Sheri Bourrie

Had dryer vent and central vac cleaned. The service was excellent, showed up on time, thoroughly explained what the services entailed and ensured that I was happy with the end result. Will definitely use Frech Look in the future.

Sharon Graham

Carpet cleaning done was excellent, thorough and, efficiently. On time and friendly! Will use them again.

Michaela Richardson

Awesome work, made the mattress like new again and made my dining chairs look so much better. Next Spring cleaning we will be using their services again.

Deborah Dryden Knoll

Have had Fresh Look (Sears) for many years and have always been happy with the service and price.

Mike Wilson

Fresh Look Comox Valley did an excellent job of cleaning our white carpets in bedrooms and stairway. They were on time, efficient and courteous.

B Hancock

Friendly personable guy, did a great job. Excellent customer service, all around. Would use again.

Stephanie Olson

Glen, the clever arrived just when he said he would. Did the job quickly. The rug smelled so much better and dried quickly. It cost exactly what was estimated. All good.

Sandra Wahlgren

We have been using Fresh Look for the past several years to clean our furniture and wool rugs. When you have a family that likes to play in the dirt; build motorcycles and work on boat engines, well, let's just say we might be a bit dirtier than most. Always on time, professional and our calls are returned. Highly recommend!

Valerie Hossain

I highly recommend Fresh look. Upon calling they were able to fit me in early the next day and work around my time table. We had the technician, Cody, he was kind and friendly! Cody went over what's best for our carpets, explained why he was doing things. He moved everything around and asked me to come back in and confirm he had reset my couches perfectly. All around it was an amazing experience that I'd be happy to repeat. Also, you can find discount coupons or promotions on their website!

Suzanne Wood

Fresh Look did a fantastic job cleaning and sanitizing my carpets, and the technician took care to explain what was best for my carpets. A fresh clean smell and looks great! Excellent customer service, I highly recommend the Fresh Look team.

Leanne Brassard

Have always used this company (formally sears) for all my carpet cleaning needs and am always extremely happy. This time I added in the tile cleaning service they offer. Wow....my tiles look brand new again!!! Thanks so much:).

Christine Reid

Very professional and easy to work with. They do an excellent job on the carpets. The folks that work at Fresh Look are very friendly, courteous and the work is reasonably priced. I highly recommend.

R G

I was super pleased when the technician showed up on time, how he took great care not to damage our new floors, and was easy to deal with. He took his work seriously and stayed for an extra amount of time to make sure the job was finished to his standards, and offered to come back, if I found more marks. He was informative on how I can spot clean when needed - I will definitely get this company to come and "spruce up" my sofa on an annual basis. Highly recommend this service!! Rebecca G

Gregg Gibson

I would recommend Fresh look as a company that offers and delivers very prompt quality service. Was pleasure dealing with them

M L

Fresh Look is a Great Company to deal with. Returned my call right away and set up an appointment. They showed up right on time and did a Great Job. My furniture turned out Looking Great. I highly recommend this company.

Pearl Madden

Had carpet and living room furniture cleaned. Very satified with thé résults

adele moeller

Would highly recommend Fresh Look for any home cleaning jobs. Thanks for your professional service.

Una Warren

Awesome service every time!

Kate Jones

Great Job! Nice to discover the former Sears Carpet Cleaning service is still around and under a new banner, I have always had excellent service from them.

Sue

GREAT JOB!! Our carpets needed cleaning and we've always used Sears Carpet Cleaners whom we've been so happy with. Thankfully we found them under their new name FRESH LOOK.....phew.......so relieved. As always the job was done to perfection. He was quick, personable, and really good with our dog who can be ummmmmmm very enthusiastic when meeting new people lol. My husband and I both would not hesitate to recommend Fresh look to anyone looking to have their carpets or furniture cleaned. I could not imagine using anyone else. THANK YOU!!

Katherine Jorgensen

Have used Fresh Look Carpet Cleaning for many years and have always been pleased with the results. The technician, Dustin was very courteous and efficient and did an exceptionally good job in all the areas. Thank you.

Lisa Eskilsson

So happy with the service. Great communication, they were fast, efficient and did a great job. They called me about a half hour before my appointment time to let me know the technician was available to come earlier which was awesome - everyone I dealt with at Fresh Look was so friendly! Great customer service!

Vicki Wynans

I have used several cleaning companies in this area for my carpets and tiles. This company provides the most efficient cleaning and the staff are very conscientious and thorough. I appreciate the follow up calls as well!

Eileen David

We are very happy with Fresh Look Carpet Cleaning! The fellow that cleaned our carpets, Cody, was very thorough and very professional. Excellent customer service! The carpets came up great. We also had our carpets sanitized and they smelled lovely. We have used Sears for years and will definitely stick with Fresh Look!

Kevin Osenenko

Friendly, efficient and thorough service.

Arlene Clement

They did a great job will be getting them back in the future ????

Dita Roberts

Had Dustin out to do ductwork cleaning and he went above and beyond and was super easy to deal with and a pleasure to have.

Marika Gould

Very happy with our carpet cleaning. The technician was punctual, friendly and did a very thorough job cleaning our carpets. Would definitely use again!

Michael Wallace

We have had our carpets cleaned twice by Fresh Look and both times an excellent job was done. The last time was Jay cleaning them. He is both courteous and quick. I recommend Fresh Look without reservation.

Hugh McCombe

We had a dinner party & red wine was spilled on our light carpet so to the rescue came FRESH LOOK CARPET CLEANING. Red wine, gone! They were on time, courteous and did an excellent job. I would highly recommend them.

Wheels Barrow

Great job, thanks so much. Friendly technician, quality work. Nancy Barrow, the Ginger Giraffe B&B

Tom Craddock

Excellent work, very nice people.

Arthur Ansdell

Thorough job expertly done

Mandy Johns

The service was excellent from the booking online to the follow up phone call. Carpets and upholstery came up looking like new. Cleaning technician was friendly yet professional. We will definitely book again with Fresh Look.

Debra Andrew

Thanks for accommodating me on short notice for carpet cleaning on moving out. I'm sure the new owners will appreciate the clean carpets.

Janina Nicholls

Prompt, friendly and professional service. They were able to bring life back to a 40 year old chair and ottoman set!

Robert Davidson

Had our dryer duct cleaned by Dustin and we were blown away by the accumulation of lint buildup. He was on time for the appointment and we received a phone call to advise that he would arrive in 30 minutes. Very professional and friendly service by this young man. We would not hesitate to use their service again and highly recommend this business.

Vanessa Gagnon

Great job! I was very happy with the service and my carpets look great ????

Lee Harmison

Ross and Tim did an excellent job restoring a very beat up/dirty carpet. The carpet was in such a state of disrepair, we were debating on removing it altogether. It was a day and night difference after they cleaned it. They did such an excellent job, we'll probably get another year or two of use out of the carpet.

Kathy Davies

Had all the carpets in my home cleaned yesterday. Price was great! Service provider was prompt, courteous, and did a fantastic job in a short time, including some "problem" spots. Booked it late last week and it is done already! I am delighted.

Tina Laur

I have been using Fresh Look Carpet (formally Sears Carpet) for over 25 years and I highly recommend this business. Always professional, knowledgeable and friendly - from booking to cleaning. Tina Laur

Barb Ramstad

I live in Gold River. Excellent work

Sandra Sparrow

Stellar customer service. Something that is rare these days is that a friendly, knowledgeable person answers the phone and gets you scheduled right away! The technician was energetic, positive and had an excellent attitude; arrived on time, moved the furniture himself, worked vigorously, got the job done and made sure we were happy before he left. Highly recommend!