We've got the information of real people who used the services of Laundromat (Laundry) in Châteauguay (Canada).
Now the firm gets a rating of 3.9 out of 5 and that score is based on 37 reviews.
You must have seen that the average of ratings that it reaches is quite positive, and it's founded on a large number of opinions, so we can say that the assessment is quite accurate. If people have bothered to value when they've done well, it works.
You know that we don't usually stop to place scores when they are correct and we usually do it only if we have had a problem or issue...
This Laundry corresponds to the category of Laundry service.
Lots of space to move around in here. They don't have a change machine, but the employee there has change if you need it. Large dryers dried our clothes very quickly. They took loonies in the dryers. Not sure about the washers because we only needed the dryer.
It's clean, lots of machines and not too crowded
Clean and well kept!
Clean and plenty of machines. Price is about the same as other places.
(Translated) Very practical laundry on site (Original) Très pratique lessive sur place
The best laundromat in moncton! I came here to do 4+ hours worth of laundry and luckily got to meet the owner. He was very kind and helped us so much, he was able to swap out change for us on top of giving us new bags because he noticed ours were ripped. It's not everyday you get got customer service at a laundromat, but we did today it was great! The prices are very fair. Washers are all 2$ (some is 8 quarters but most is two loonies) and dryers are all loonies. And they only take a dollar.
Free WiFi... This is a plus. Washing really is cheap, drying is expensive. Place could've used some cleaning and renovation here and there. They have lots of machine
Decent enough
One of two Wash n Dry laundromats in Moncton with the best prices in town, with huge propane dryers and lots of washers. $2 a wash and 3 or 4 quarters for a dry. Bring lots of quarters and add two loonies for each washer you use. Open every day ... 7.30 - 9.30, closed Christmas day, cleaned daily, music playing and a Security guard keeps an eye on both locations, Mountain next to Parlour Pawn and St. George next to Greg's Convenience.
Machines are nice. They appeared clean. The dryer I'm using is trying to eat dollar coins. The garbage is overflowing and the floor is a mess. Too small for social distancing and some people aren't wearing masks. I'm not sure what the situation is here in Canada. But I still see people wearing masks around town.
Clean great music and a variety of machines. No bathrooms though.
Apparently, a crazy lady runs the place... First she said no english, next is "get out"...
(Translated) Fast and with a lot of machines (Original) Rapide et avec beaucoup de machines
(Translated) Quiet place during washing. But beware, there is 1 in 4 machines that are dysfunctional. (Original) Endroit tranquille pendant le lavage. Mais attention, il y a 1 machine sur 4 de disfonctionnelle.
Its clean with lots of machines
(Translated) There is no one to assist you in the event of a problem with the machine. The telephone number is not functional, the email address never responds to me. There is just no customer service at this laundry room. (Original) Il n'y a personne pour vous assister en cas de pepin avec la machine. Le Numéro de telephone n est pas fonctionnel, l'adresse email me reponds jamais. Il n'y a juste pas de service client a cet buanderie.
Right now close to do laundry...just to bring you laundry to some one from the place doing it for you...
It's okay!
Some of tye machines are not functional
Just used 1 washer..no crowd..in and out..clean..satisfied
Friendly service. Perfect for when our washer broke and we needed to do some laundry.
Makes my Saturdays easier...
Always clean and open
Clean, the machines work well
Good trust worthy place to do laundry.
Just be careful what washers and dryers you use but price is good and good washer clean well
Great service
Very clean, pretty cheep
(Translated) Ok, nothing more. (Original) Ok, sans plus.
Not too many people
You have to know what size a load you’re about to wash giving the appropriate machine. More money used for washing means cleaner/faster to dry clothes.
First time here. Machines are dirty. It smells. There are a total of 4 chairs so almost nowhere to sit. Machine stopped mid cycle so blankets were left soaked and had to pay to transfer to a new machine. No visible staff. Sent email about these issues asking for help but someone replied hours later with incorrect explanation on why the washer stopped working, no empathy telling me to remove my "false" review with no offer of resolution but instead (Richard Rivers) resorting to CREEPING ME ON SOCIAL MEDIA TO KNOW WHERE I LIVE to make blanket statements on the people who live there when I told him I would not remove my review. STAY AWAY if you can avoid it. I know I will.
Open 24/7 but it's not uncommon that a machine is down.
Very nice employee who I think is the only one who works there during the daytime. Washers are always clean. Great place
No water in big washing machines Dryers are excellent
Great laundromat and the man who runs it is very friendly and helpful.
One of the machines have error codes resulting of a locked door. I tried contacting the posted phone number and no answer at all. More than 7 hours of waiting for response still no call back. I have to wait for the owner to come pick his money just to get my locked up clothes.
Friendly staff and very clean...could use a tv, wifi or a vending machine....
Worse place ever don’t go and waste ur time machines don’t clean ghetto place owner doesn’t take care and doesn’t care about customers clearly
If you are closed why don’t you mention it on Google maps and we come upto here waste time snd money
It was very reasonably priced and not very busy. I usually go to another laundrymat 2 blocks over but she is always late. The new place opens up at 5 a.m. and is open until 11 p.m. This is now where I will be doing my laundry!!!
I find this place is always great, there's vending machines (drinks, and laundry materials), a change machine. My only complaint is I wish they had some sort of security. At times I've felt as though my personal safety was in jeopardy because of various people that go there to use the free Wifi. (E.g., One time a woman who was schizophrenic had an episode, One man set up his entire desktop and was blasting profanic music outloud, etc.)
Conveniently located in the heart of town, but bring extra cash/quarters because you're sure to lose some.
Half the machines are broken, half the broken machines aren't marked, no attendants whatsoever so there's no one to get a refund from when a machine steals your money or spits out dirty clothes. Everything's disgusting too, and the bathrooms are closed to customers.
Not at all fancy but great machines, and so clean.
Good
Bad business 11 am close
Great service
Used to go here all the time. Went recently to do my laundry and had my bike inside as there wasn't anywhere friendly to lock it. Was told to get out by a man who was all attitude and less then customer friendly when he showed up to clean. Will not return. Do your laundry at roys at the other end of mountain if you are able to get there. He is mich nicer and knows how to treat customers.
(Translated) If you want to waste time and money without having any help go do your washing here! The machine supposed to give change has just stolen $ 20 from me, it has often happened that the machines do not work and no posters to inform us either. No phone number is displayed and I feel like I won't get a response (again) to my email either. (Original) Si vous voulez perdre du temps et de l'argent sans avoir aucune aide allez faire votre lavage à cet endroit! La machine censé donner du change vient de me voler 20$, c'est arrivé souvent que les machines ne fonctionnent pas et aucune affiche non plus pour nous informer. Aucun numéro de téléphone n'est affiché et j'ai l'impression que je n'aurai pas de réponse (encore une fois) à mon email non plus.
The machines are great, and you can always find someone there if you need help. The toilets are always clean, and it is very well located.
Place is getting run down
Not bad. Just want people to park better.
In out and it's all right down the street from colosso taco while you wait on your clothes.
Some machines do not clean well but it is clean
There's lots of machines. Washing is $2 to $6. Drying is $1 to $1.50. Make sure you put small loads when you're drying or else you will spend more on drying your clothes.
Equipment seems to break often but overall, the location is convenient.
(Translated) Perfect (Original) Parfait
Bad laundry no phone num need to be clean machine need to be fix bathroom close for the public the coin machine dont work no body to help a new owner or close down or responsable people peas of grabage and always cold????
We have done plenty of loads at this particular laundromat. We now own our own washer & dry, but if they ever break down; we will return to this laundromat due to their machines.
(Translated) Laundromat like so many others. Advantages Internet connection is available and free. On the other hand, the supply of laundry to the automatic dispenser is not regularly done. We got 2 bucks. French friends do not be surprised these machines have nothing to do with what can be found in Europe but remain relatively efficient. A big thank you to the kindness of the cleaning team and who also makes the closure these people are very nice and very good advice (Original) Laverie automatique comme tant d'autres. Avantages une connexion Internet est disponible et gratuite. En revanche l'approvisionnement en lessive du distributeur automatique n'est pas régulièrement fait. Nous nous sommes fait avoir de 2 dollars. Amis Français ne soyez pas surpris ces machines n'ont rien à voir avec ce que l'on peut trouver en Europe mais restent relativement efficaces. Un grand merci à la gentillesse de l'équipe de nettoyage et qui fait aussi la fermeture ces gens sont très gentil et de très bons conseils
A guy came and lock me up inside around 8 pm, I had plenty of stuff to carry outside. Nobody gives me any information and there was no employee. If y'all gonna lock people in at least warn them that the door won't open once you get outside. I had to wait 4 hours outside in the cold, it's almost midnight nobody was there. There is no phone number to call no information display on the internet. Next time I will never come back here. When you go on alexander street at least you have employees that can open the door. This is very upsetting. Bad customer service. Someone is not doing its job.
IMMACULATE, MACHINES ARE GREAT AND STAFF IS HELPFUL AND FRIENDLY
Fairly clean
(Translated) No valid phone number in case of problems and nobody on site! Defective machine that swallowed my money and wasted time. Then a cycle of 30min it washes nothing! ???????????? The machines are not quality! NO WIFI NO MORE AGAINST WHAT IS DISPLAYED! (Original) Pas de numéro de téléphone valide en cas de problèmes et personne sur place ! Machine défectueuse qui m'a avalé mes sous et fait perdre du temps. Puis un Cycle de 30min ca lave rien !!! ???????????? Les machines sont pas de qualité ! PAS DE WIFI NON PLUS CONTRAIREMENT A CE QUI EST AFFICHÉ !
There is a lot of machines, very convenient but a true lack of big size washers. That the bad point. There are washroom there but I wouldn't use them Very convenient for people living in a apartment.
I've lived in Tonawanda since 1995. This laundromat was in much better shape yrs ago when a gentleman and his mom took care of the place. They may have owned it but I'm not sure of that. They had a dry cleaner/wash, dry and fold biz there. It was a lge room in the rear facing front with a huge open half wall so they could see everything and everyone. The machines were always kept up on repairs, the place was kept clean, the people were very nice. There were pinball games to play, a TV up on the wall. Tables and chairs to sit and read, eat, etc. and chat while clothes washed. A soda machine, and also snacks. After those 2 people retired or for whatever reason they left, the place has been awful. Everything is gone, only a soda machine remains. Nowhere to sit. So lost go out to their cars till clothes are done. No wash and fold. Nothing. AND THE COST IS HORRENDOUS.... to dry is $2.50 for half an hr. I only had to go there to wash a bed spread, (not a comforter), and a pillow. it isn't nice anymore. So sad, as it was a. Nice place to sit and relax while washing. Its appalling to see how things are let go.
1st place ive come to do laundry. Large number of machines, 3 of them are front loaders, but they cannot accommodate super large items such as king sized comforters. There is staff on site that gives out change if needed. $2 to wash (loonies) $1 to dry. Seems clean and safe.
Has free wifi
One of the dryers stopped working, couldn't get it to start up again
Large capacity machines. Fair price
Decent place. Some machines don't work but honestly I've seen worse locations lol.
Ok
Our experience here was good until this day there was a problem in the electricity and now we can't remove our clothes inside the machine because it doesn't open and the machine says error so we contacted the owner but they are not responsive at all. At these times we are expecting them to be more cooperative but they failed.
(Translated) It helps out. Dryers too small to make good dryers. (Original) Ça dépanne. Des sécheuses trop petites pour faire de bons séchages.
Models of washer&Dryers are sure to PLEASE A+for price
Best place to do laundry. Cheapest. Clean and play the best music! 97 Rock!
Prices are a bit High $1 for 15 minutes worth of dry...
Expensive and ordinary machines. Nice space and there are sinks.
Helpful seamstress on site for all your clothing issues.
Owner is very nice and If anything is wrong he'll be there pretty quick????.Pretty clean????
Not a bad spot to do laundry. About 1/3 of the machines are fairly new another 1/3 that either don't work or eat your coins because they get stuck. Sooo your typical laundry mat lol. Overall not a bad spot. I've seen worse lol.
I go here like 2 times a week but the need to fix there bigger load machines. Seems the have been getting lazy. Plus they have drink, snack vending machines but they are never filled and always empty. And it's frustrating when you try and get a drink after being there for a couple hours and can't.
If you like broken machines, run down, celling tiles falling, no service or website to report to, advertising for free internet w/no password, overpriced machines, and empty vending machines, this is the place for you. Update: lights randomly turn off and I watched some dude check to see if there were u attended machines and the garbage, ate a half of sub and left. Creepy.
The dryers steal your money. Coins get stuck in the slots. Coin returns dont work. Never use the same dryer twice.
Nice and always clean..the machines are clean and work very good..love this laundromat and owners are very friendly and efficient..thank you.
Its OK
PROS easy parking \ cheap \ quiet CONS old machines \ no proper waiting space \ no visible manager
Very friendly and helpful staff! Loved going here.
Not safe. Stand guard people try to get free washes
To bad you can give this place a half star I will never come here again what a rip off its 80 degrees no fans on and I put money in the dryers and it started beeping err and wouldn't give me my money back I walked away and it went back to saying add 1.25. 2.00 for a small washer smh oh and there is no phone number to complain nice place of business NOT
Over 50% of machines do not work. Machines will take your money and not work. No one seems to work here. There is no phone number to call in order to get our lost money back. Over $10 eaten by the machine. Completely unacceptable. Avoid this place like the plague. Update: owner? Showed up and returned money. But not before I asked if there was a key for the restroom and he responded "is it an emergency?". There's a door clearly marked restroom, I'm not a child asking to leave class. I'm a paying customer trying to use the bathroom since I've been here for two hours.
Lots of machines available.
Lots of machines, change machine works. Enter at south side from parking lot.
(Translated) Average price (Original) Prix moyen
Some machines don't work
Machine wasn't indicated that it didn't work. Covid 19 rules weren't being applied. Had to tell 2 people to put masks on property.
Best laundromat in town...lots of units..good prices!
Stopped in yesterday! No quarters in the change machines!
Had to do our laundry here once while we were waiting for our washer and dryer to be delivered. My husband had asked for change, the gentleman puts the $20 in his pocket and says nothing and just walks away, of course my first thought is..did you give it to the right person?. I watched him walk out to his van and get change, I mean kinda sketch but whatever. As we’re doing laundry the man who I presume is the owner is walking around looking to see what people are loading into the machines, it’s understandable that you don’t want people washing work clothes that are covered in oil etc but maybe be a little less creepy. Plus side though there’s lots of washers and dryers available, place is pretty clean from what I saw.
The guy working deserves a raise! Good service and actually helps you, keeps things moving along!
Took a few loads of laundry here this evening. Most of the machines were out of order, only a handful of dryers available and clothes werent very dry after the first cycle.
Fantastic. Always do laundry here.
Never really had a issue at this location, the owner seems somewhat pleasent, like any other laundromat...
Always clean
Needs new lights in sine. It would look nice from accross the street
Great Service and Great Staff- highly recommend!
Always super friendly service ! Never had a problem. Guy is always there to change money as washers/dryer's take loonies only, or walk over to the pawn shop. Definitely recommend the place to others.
Clean place, machines are functional...
Best laundry mat very clean
Would be nicer if the detergent dispenser were not out of order. Otherwise clean with lots of machines. No attendent onsite.
Machines are more than half broken. Only some of broken machines are labeled as such.One machine I chose has been stuck on the wash cycle for over an hour and won't spin out clothing. Another machine has a latch error and stopped mid wash. This place is super run down. No maintenance is ever done. 3 new front loader machines are the only ones that are decent. Pretty much al of the jumbo machines need to be replaced or serviced. It's a damn shame this place has become so horrible. Hey OWNERS , try fixing your machines and put up a phone number or email to address money lost due to broken equipment.
I had a awful experience was my 1st time Look creepy guy walked over scoped out my laundry and told me I couldn't wash my blanket in the machine so I moved to it machine that could and had space to do came over again sane thing. The place was old run down like stepping into 1900 erro he was so rude ... so I left ..
Excellent washer and dryers. I have used other laundromats and the dryers did not give you your moneys worth. Dryers are awesome at this place! Will be using facility until able to get a washer and dryer.
Hipsters Ruined This Great Place
I’ll pass, no coin machine and no soap for sale. No attendant either…
I use for wash, like most places the dryers don't work well, it took 35 mins to get warm air
(Translated) It helps out (Original) Ça dépanne
Nice and clean. Just make sure you have loonies because most of these machines only take loonies.
Besides being dirty and no do not use because it's broken the owner took away all the chairs because the homeless were sleeping in them overnight. His solution to me was go sit in my car. I tried that but they stole my stuff out of the dryer. When I returned the owner gave me a chair to sit on.
Directions thru Google ..not good No soap or paper towels to wash hands in bathroom As well no hand sanitizer to use
Parking may be a challenge on occasion but once you are there ... clean and well lit. Chairs to sit on and great high volume washers.
Lack of structure, restroom was out of order
Sketchy guy working here is forcing us to leave early because he wants to go home. Was much better when he wasn’t working here. Gives me the creeps and is rude. Also isn’t socially distancing and gets closer than 2 meters from me. Never again
If you don't mind spending a loonie for ten minutes of drying and having a 3 dollar minimum to get your load 'close enough' then c'mon down! Unlike most places I have been, you need to sit and wait out the ten minute dry cycle and keep on top of it unless you want to keep others waiting. No change machine on site. The washers were adequate.
Clean
Terrible If I could rate no stars I would. The washing machines are Maytag commercial washers from the 1970's. Honest to god 3/4 of the washers and dryers in this place don't work and if they do work it takes ten minutes to get your quarters in the machine. No number to call. No fixing of machines in years. The worst laundry mat in Erie county.
(Translated) Clean place. Quality machine and in good working condition. Excellent price for washer and dryer. (Original) Endroit propre.Machine de qualites et en bonne état de fonctionnement.Excellent prix pour laveuse et sécheuse.
Friendly staff, very clean. 2$ for wash. Great!
Good machines, much less sketchy than the St George st location.
(Translated) very convenient (Original) très pratique
Most of the big machines were clog with powder soap
First time there was yesterday for about three minutes. There was a lot of machines that had taped notes that said "out of order" that looked old and faded. The machines are quite dated themselves and pricy.
Sucks there now people sleeping in corner no dryer works right
I used to go to a different laundromat in town that was closer to my house. I will definitely go the extra few minutes to get to this one. It's clean and always tons of room.
Really excellent laundrymat, all the machines work, place is clean , free wifi
Very nice place to do laundry Very pleasant people to talk to.Clean and washers and dryers work Super Good .Go there all the time and good prices
(Translated) I wonder why people put so much sheets of softener and never pick them when they fall to the ground ??? (Original) Je me demande pour quelles raisons les gens mettent autant de feuilles d assouplissant et ne les ramassent jamais quand elles tombent par terre???
I was here this past summer. Not the worst laundromat.
High prices.
Clean place friendly service when needed
No change machine.
I will never go there again I lost $10 in terribly maintained washing machines. No bathroom available no drink machine. Called # posted for problems it was constantly busy and they never returned my text. It's sad that such a place is on our Main St.
Great wash experience
Plenty of machines, not enough seating for patrons. The carts barely work because the wheels are full of stuff.
This laundromat is definitely the largest in the area. This is usually my first choice when having to use a laundromat, just because of the size of the place, amount of washers and dryers, and tables, etc. There is an atm inside that gives $10 bills, and change machines. There are top loaders, front loaders, super loaders, etc.
Machine did not work, lost 5.50, & soap. Want a phone nu.ber to call for refund! Also no trash containers out. Disappointing.
Very convenient and and you can wash full size comforters there.
Great place
Sick of getting my money taken by unmarked out of service machines. No contact numbers anywhere.
Sitting here and thinking what the hell happened to this place? Used to be one of the nicer laundromats around but now it's just a dump with no heat. Worrying if my comforter and pillows will pickup anything from the machines. Who knows the last time they've been cleaned or maintained. I'm gonna need another shower after this, ugh. Update: Dryer just ate $1.25. Loud, groaning noise and not heating up.
(Translated) Any size washer that can clean comforters (Original) Laveuse de toute taille pouvant nettoyer les couette
(Translated) This place is very clean, they made a lot of changes, added washers and dryers. But I suggest they have to change the dryer's time, that the 25 cents is for 10 minutes. The cover cost me dearly. In my old apartment, there were smaller dryers but at $ 50 for an hour, it was enough to dry the blanket very well. Finally, I thank as even this company that takes care of the place as cleaning all. (Original) Cet endroit est très propre, ils ont fait beaucoup des changements, ajoutés des laveuses et sécheuses. Mais je suggère qu'ils doivent modifier le temps de la sécheuse, que le 25 cents soit pour 10 minutes. La couverture m'a coûté cher. Dans mon ancien appartement, il y avait les sécheuses plus petites mais à 1$50 pour une heure , c'était assez pour sécher la couverture très bien. Pour terminer, je remercie comme même cette compagnie qui prend soin de la place comme nettoyage de tous.
How do you get ahold of anyone when the machines don't work and take your money?
Usually not really busy on Sundays..went there at around 5pm. Bring your soap or you can buy from the store. Costs 2.5 for washer And 2.5 for dryer.
Lost $4 in a machine today. There's a number to contact, but when I called, it never stopped ringing, and when I texted, it came back invalid number. Tried to leave a note, but all back areas are a fortress. So I could dry my clothes all the way due to $ lost. I know, it happens.
If i could not rate this place its absolutely terrible tons of dryers that dont work..guy in herecleaning is very rude and not helpful at all this will be my first an last time here..people go next to budweys..great place to do laundry clean..what a mistake i made coming to this place..needs to shut down if they cant kerp it up..????
It is open early
Good place, lots of appliaces. Reasonable
Best laundromat in Moncton... Wish it had change available..
Awful dryers!!
Not terrible, dinky place to just get laundry done. Sometimes the machines dont work but the prices are reasonable. Theres some good places around to grab some food or a pop while you wait. However, theres no contact information posted. There says theres a drop off service but I've never seen anyone here (its currently 2pm on a Thursday) and theres wifi but it requires a password which isn't posted anywhere! So again, not terrible if you just need some clean socks but overall not very welcoming.
Machines didnt dry properly
Been coming her very requlaly. Cheapest price in Moncton. Tons of washers. and only 2.00. I've met the owner. On one occassion the washer was unbalanced and he proactively balanced it for me without blinking. I'll continue to support him. Neil, of moncton.