We offer you all the information of people like you who are consuming the products and services of Lavoir Sainte-Ursule (Laundry) in the area close to Charlesbourg (Canada).
Nowadays this business has a rating of 3.8 stars over 5 and the score has been calculated on 64 reviews.
As you can read, the average score it has is good, and it is based on a very high number of feddbacks, so we can be quite sure that the evaluation is very reliable. If many people have bothered to give their feddback when they are satisfied with the business, it works.
You know that we do not usually bother to write scores when these are positive and we usually do it only if we have had a problem or issue...
This Laundry is classified in the category of Laundromat.
Nice, clean. Some of the dryer units could use a bit more heat.
(Translated) Useful and practical, it has soap and fabric softener in case you don't have (Original) Útil y práctico, dispone de jabón y suavizante por si no llevas
(Translated) Not very cheap (4 CAD per wash) but well equipped (money changer and detergent, fabric softener) and, above all, it is very clean. (Original) Nicht ganz günstig (4 CAD pro Waschgang) dafür aber bestens ausgestattet (Geldwechseler und Waschmittel, Weichspüler ) und vorallem ist es sehr sauber.
(Translated) Well done and the machines do not seem to be broken often, finally according to my few experiences at this washhouse. Only problems, it is a rib ostia mounted. (Original) Bien fait et les machines ne semble pas être brisée souvent, enfin selon mes quelques expériences a ce lavoir. Seul problèmes, c'est une ostie de côte a monté.
Dispensers and machines worked fine. Everything was clean and the WiFi free & fast. Perfect!
(Translated) Too expensive. $5 for a bad wash. Detergent left over at the end of the load. Then $1 for 8 min of drying but it's still wet. Obliged to put it back at least 4 times.. Well even the always wet. No one to help you if needed and no one answers the phone. They fill their pockets and our laundry is always so dirty... In short. I do not recommend! (Original) Trop cher. 5$ pour un Mauvais lavage. Reste de la lessive partout a la fin de la brassée. Ensuiten1$ pour 8 min de sechage mais cest toujours mouillé. Obligé de le remettre au moins 4 fois.. Bah meme la toujours mouillé. Personne pour vous aidez si besoin et personne ne reponds au téléphone. Ils sen mettent plein les poches et notre linge est tjr aussi sale... Bref. Je ne recommande pas !
(Translated) The posted opening hours are not respected. I came back to pick up my load ten minutes before 8 p.m. and the door was already locked. No answer on the phone. (Original) Les heures d'ouverture affichées ne sont pas respectées. Je suis revenu récupérer ma brassée dix minutes avant 20h et la porte était déjà barrée. Pas de réponse au téléphone.
Clean and plenty of machines (11 washers and 10 dryers). CAD 4 per 30-min wash and CAD 1 per 12-min dry. Free Wi-Fi available for 1.5 hours but we couldn't find the network when we were there.
(Translated) This is the laundry St. Ursula our owner and friend ... (Original) C'est le lavoir Ste Ursule de notre propriétaire et ami...
(Translated) Convenient for those on vacation (Original) Pratique pour ceux qui sont en vacances
Great option in the city. When our washer was on the fritz...we had to make a laundry mat run. It is very clean!!
(Translated) Too expensive ... Go see a review I made on a much cheaper washhouse in Sainte Foy (Original) Trop cher... Allez voir un avis que j'ai fait sur un lavoir beaucoup moins cher à Sainte Foy
(Translated) The washing machines are returned $ 5 and $ 4 drying around. There are no toilets. The taxes of the Upper Town where Old Quebec is 1/2 those of Montreal 1/4 of Toronto. But the neighborhoods at the ends of its big cities have even fewer customers, the rent 3 times that of a business in Old Qc and yet the machines are 2.50 $ a max 3.00 $ e 2020 ... Despite everything it's better than Airbêtes (e) Pro-Feminists anti-son or anti-man who have no tack and superiority ordinary chips mode. (Original) Les machines à laver sont rendu 5$ et 4$ séchage environs. Il n'y a pas de toilettes. Les taxes de la Haute Ville où le Vieux Quebec sont 1/2 celles de Montréal 1/4 de Toronto. Mais les quartiers aux extrémités de ses grosses villes on encore moins de clients, le loyer 3 fois celui d'un comerce au Vieux Qc et pourtant les machines sont 2.50$ a max 3.00$ e 2020... Malgré tout c'est mieux que les Airbêtes (e) Pro-Féministes anti-fils ou anti-homme qui ont aucun tac et de supériorité mode chips ordinaire.
(Translated) Very central and useful for when you are vacationing. Washer costs $ 3 for 30 minutes and dryer $ 1 for 12 minutes. They have detergent ($ 1) and a change machine. (Original) Muy centrico y util para cuando estas vacacionando. Lavadora cuesta $3 por 30 minutos y la secadora $1 por 12 minutos. Tienen detergente ($1) y maquina de cambio.
(Translated) One outlet, and dryers not efficient enough + washing machine not working well (Original) Une seule prise de courant, et séchoirs pas assez efficaces + machine à lessive qui ne marche pas bien
30 min wash costs $4, 12 mins of dryer costs 1$. Clean and modern machines, soap and fabrics sheets available as is a change machine. Not very busy first thing of a day. Opens at 8am closes 8pm. Small shop next door sells coffee and pastries. Couldn’t be easier. WiFi free and fast.
(Translated) Too expensive (Original) Trop cher
(Translated) - Cannot use hot water. - Exorbitant price. - No big machines And in addition, the owner does not answer the phone (direct to voicemail). Never again. (Original) - Peut pas utiliser d'eau chaude. - Prix exorbitant. - Pas de grandes machines Et en plus, le propriétaire ne répond pas au téléphone (directe a la messagerie vocale). Never again.
It was clean and had plenty of washer and dryers. $5 wash and $1 for 8 min in dryer.
(Translated) Great location in Old Quebec, lots of people (Original) Très bien placé à Vieux Québec, bcp de monde
(Translated) A cheap washing, free internet (Original) Un peut cher du lavage, internet gratuit
We used this laundromat during our stay in Old Quebec City. It is about 20-25 minute walk from Hotel Le Germain. It is a great alternative to the more expensive laundry services that hotels offer. The washing machines cost 3 dollars (Canadian) per wash whereas the dryers cost 1 dollar for 12 minutes. The laundromat has a coin machine as well as a detergent vending machine. In addition, there is also free wifi. If you wish to wait there while the clothes are being washed, they have chairs for 3-4 people.
(Translated) Clean, well-lit washhouse with enough seating space, but no toilet. And it's expensive, very expensive: $ 5 for washing and $ 1/8 minutes of drying. You don't get away with under $ 9-10. Seems like you still have to be rich when you can't afford a washer / dryer these days. They won't see me again. (Original) Lavoir propre et bien éclairé, avec assez d'espace pour s'asseoir, mais sans toilette. Et c'est cher, très cher: 5$ pour le lavage et 1$/8 minutes de séchage. On ne s'en tire pas en bas de 9-10$. On dirait bien qu'il faille quand même être riche quand on n'a pas les moyens de s'offrir une laveuse/sécheuse, de nous jours. Ils ne me reverront plus.
(Translated) Good point: fairly clean and well kept, one of the few in the area, many machines Bad points: price: $ 1 for 8 minutes of drying, but I took 40 minutes and not sure if it was enough (and no indication of temperatures or weather to expect). Plus washing ($ 5!) It's $ 12 to $ 13 for a personal load, I find it rather expensive. The money machine does not take the (broken) coins or the card, but just the banknotes. No one if you have questions, problems or didn't have a ticket. Opens at 10 a.m. (Original) Bon point : assez propre et bien tenu, une des seules dans le coin, nombreuses machines Mauvais points : prix: 1$ les 8 minutes de séchage, mais la j’ai mis 40 min et pas sûr que cela suffise (et pas d’indication sur les températures ou temps à prévoir). Plus lavage (5$ ! ) ça fait 12 à 13$ pour une brassée perso je trouve ça plutôt cher. La machine à monnaie ne prends pas les pièces (cassé) ni la carte, mais juste les billets. Personne si vous avez des questions, problème ou n’avais pas de billet. Ouvre à 10h.
(Translated) Too expensive (Original) Trop cher
Convenient and clean with detergent and dryer sheet dispenser. Lots of machines that are easy to operate. Free WiFi , change machine, reasonable prices and sitting area. Excellent!
(Translated) Very clean machine works very well the only hik today well I come to do the washing and the door is barrer (close) ... Is really very shame (Original) Tres propre machine fonctionne tres bien le seul hik aujourd'hui ben j'arrive pour faire du lavage et la porte est barrer (fermer)... Se vraiment tres dommage
Me husband has gone here twice already in our stay in Quebec City . We saw a person there we had recently met - he was also happy with the establishment. Up the hill from Rue Sainte-Jean, easy access - good machines & laundry came out great
Great laundromat, change machine was super handy for exchanging bigger notes for $1 coins, washing and drying machines are in great condition, and there's Wi-Fi + seats while you wait. Thanks :)
Dot Cotton
(Translated) The machines are great. The ambience pleasant. The right address for an inexpensive solution during the holidays. (Original) Die Maschinen sind super. Das Ambiente angenehm. Die richtige Adresse für eine kostengünstige Lösung in den Ferien.
(Translated) It's only for 1 dollar coin, but you can rest assured that there is a money changer. Both detergents and fabric softeners for dryers are sold at vending machines for $ 1. You can choose cold or hot water for the washing machine for $ 4, and the dryer for $ 1 for 12 minutes. Easy to operate and clean! (Original) 1ドルコイン専用ですが両替機があるので安心です。洗剤、乾燥機用柔軟剤共に自販機で1ドルにて販売。洗濯機は冷水や温水も選べて4ドル、乾燥機は1ドルで12分間。操作も簡単で清潔です!
Expensive for a laundry
(Translated) The laundry is good, but inserting the parts into the dryer does not make the time calculation and we are losing money. So I ended up spending $ 10 more without using the time I could dry my clothes. There was no contact phone to complain, I was lost. Dishonest! (Original) La lessive est bonne, mais insérer les pièces dans la sécheuse ne fait pas le calcul du temps et nous perdons de l’argent. J'ai donc fini par dépenser 10 $ de plus sans utiliser le temps que je pouvais sécher mes vêtements. Il n'y avait pas de téléphone de contact pour se plaindre, j'étais perdue. Malhonnête!
$5 per wash, $1 per 8 min to dry. Very clean place.
Clean, but a little hot, no air-conditioning.
(Translated) I go to this laundry daily. It is always well maintained, the machines are always clean and so are the floors. The prices surprised me a lot at the start, because I thought there must still be a lot of users of such a place, but I realize that I am always alone when I go there so I can understand that business is no longer what it once was. I really like this place and the wifi is free for 1.5 hours. Also, the price of one load can seem expensive, but we easily fit two loads of laundry in one so it compensates a bit. (Original) Je vais quotidiennement à cette buanderie. Elle est toujours bien tenue, les machines sont toujours propres et les planchers également. Les prix m'ont beaucoup surprise au début, car je me disais qu'il devait y avoir encore pleins d'usagers d'un tel endroit, mais je me rends compte que je suis toujours seule quand j'y vais donc je peux comprendre que les affaires ne soient plus ce qu'elles étaient autrefois. J'aime beaucoup cet endroit et le wifi est gratuit pendant 1h30. Aussi, le prix d'une brassée peut sembler dispendieux, mais on rentre facilement deux brassées de linge dans une seule alors ça compense un peu.
Very clean and tidy. WiFi is good.
Excellent. Clean and has everything you need (detergent, change machines, etc)
(Translated) Efficient and clean (Original) Efficace et propre
(Translated) Okay, quick. (Original) Bien, rapide.
(Translated) Laundry very clean with internet and stewardship impeccable. Being passing (tourist) we had a disappointment with a recalcitrant machine (we took $ 10) we left a message on the machine explaining the case. The manager has contacted us to refund the money. For the rest machine / monaural / laundry dispenser, without worries. Thanks to the manager (Original) Lavoir très propre avec internet et gérance irréprochable. Étant de passage (touriste) nous avons eu une déconvenue avec une machine récalcitrante (nous ayant pris 10$) nous avons laissé un message sur la machine expliquant le cas. Le gérant a repris contact avec nous pour nous rembourser la somme. Pour le reste machine/monayeur/distributeur de lessive , sans soucis. Merci au gérant
(Translated) The already high prices have just increased due to the economic situation. A machine at $ 5 instead of $ 4, drying at $ 1 for 8 minutes versus $ 1 for 12 minutes before ... It becomes far too expensive. Admittedly the current context can be complicated (although I find it difficult to understand this justification for a laundry ...), but we must not forget that many people have lower incomes with this crisis and that they do not can not afford the luxury of a machine + drying at 8, 9 or 10 dollars ... At this price, I prefer to find another solution than to return ... (Original) Les prix déjà élevés viennent d'augmenter en raison de la situation économique. Une machine à 5$ au lieu de 4$, le séchage à 1$ les 8 minutes contre 1$ les 12 minutes avant... Ça devient beaucoup trop chère. Certes le contexte actuel peut être compliqué (bien que j'ai du mal à comprendre cette justification pour un lavoir...), mais il ne faut pas oublier que beaucoup de gens ont des revenus plus faibles avec cette crise et qu'ils ne peuvent pas se permettre le luxe d'une machine + séchage à 8, 9 ou 10 dollars... À ce prix, je préfère trouver une autre solution que d'y retourner...
As the other reviews say, excellent laundromat, spotless and clean and everything works! A pleasure to visit
(Translated) Super convenient, the only one in old Quebec! (Original) Super pratique, le seul dans le vieux Québec !
(Translated) Far too expensive, it's overkill (Original) Beaucoup trop cher, c’est exagéré
(Translated) Clean and works well ... Forecasting your currency is more certain ... (Original) Propre et fonctionne bien... Prévoir sa monaie est plus sur...
Well priced and efficient
Clean, cheap very convenient location
Life saver and a pleasant experience. Everything you need is available and easy to use, including detergent and fabric softener.
Very clean. I saw staff cleaning and wiping down inside of washer machines at the end of the night.
(Translated) The exchange does not work (Original) Le change ne fonctionne pas
(Translated) The laundry is good, but inserting the parts into the dryer does not make the time calculation and we are losing money. So I ended up spending $ 10 more without using the time I could dry my clothes. There was no contact phone to complain, I was lost. Dishonest! (Original) La lessive est bonne, mais insérer les pièces dans la sécheuse ne fait pas le calcul du temps et nous perdons de l’argent. J'ai donc fini par dépenser 10 $ de plus sans utiliser le temps que je pouvais sécher mes vêtements. Il n'y avait pas de téléphone de contact pour se plaindre, j'étais perdue. Malhonnête!