We have the feddbacks of people like you who bought the products of Lavoir Cartier Laundromat (Laundry) in Charlesbourg (Canada).
At the moment the firm receives a rating of 3.8 out of 5 and that score was based on 41 reviews.
As you can see it has an average rating is quite good, and it is based on a very high number of reviews, so we may say that the valuation is very faithful. If many people have bothered to leave their opinion when they've done well with the business, is that it works.
As you know, we do not usually bother to give reviews when these are correct and we usually do it only if we've had a problem or issue...
This Laundry corresponds to the category of Laundromat.
If I could give zero stars, I would! This is truly the worst laundry mat I have ever experienced. The machines eat your money too often and even if they do work, your clothes come out even dirtier than before as the machines always leave white streaks on the darker colored clothes! Same goes for the dryers, they never seem to work properly. It ends up costing alot every visit because of the disfunctional equipment. The owner scratched off his number from the window-I guess he was getting too many complaints!
(Translated) Are you traveling or do you live in the quartierartsquebec and are you looking for a place to do your laundry? I have the place for you / Le Lavoir Cartier and in addition there are overly friendly owners and there is even a counter for Boba tea and delicious Hong Kong waffles !!! (Original) Vous êtes en voyage ou vous habitez le quartierartsquebec et vous cherchez un endroit pour faire votre lessive? J’ai l’endroit pour vous / Le Lavoir Cartier et en plus y a des proprios trop sympathiques et y a même un comptoir pour le thé Boba et les délicieuses gaufres de Hong Kong !!!
(Translated) Safe and peaceful. Very flexible opening hours. (Original) Sécuritaire et paisible. Heures d'ouvertures très flexible.
(Translated) Come and wash your clothes and come and play cat and mouse to guess which dryer is in operation! A real joke and the owner does not care because it does not date from yesterday any more. No number to reach him obviously. To wash your clothes, it seems okay but for drying on the other hand, you are better to fall back on the marvelous power of our solar energy which is the sun. Quick tip: Avoid this place at all costs !! (Original) Venez laver votre linge et venez jouer au chat et à la souri pour deviner quelle ou laquelle des sécheuses fontionnes ! Un vraie farce et le propriétaire s'en fout éperdument parceque ça ne datte pas d'hier en plus.Aucun numéro pour le joindre évidemment. Pour laver votre linge, ça semble correct mais pour le séchage par contre, vous êtes mieux de vous rabattre sur la merveilleuse puissance de notre énergie solaire qu'est le soleil. Petit conseil : Évitez cet endroit à tout prix !!
(Translated) Lots of washer broken for some time (Original) Beaucoup de laveuse brisé depuis quelque temps
(Translated) That she disappointed several washers her breaking very little works, one of which I had to find the solution to sneak in to unplug a washer to succeed in recovering my laundry because the door was completely blocked. I had not wrung my laundry in any way which cost me three times in drying (Original) Qu'elle déception plusieurs laveuses son briser très peu fonctionne dont une où j'ai du aller trouver la solution de me faufiler pour débrancher une laveuse pour réussir à récupérer mon linge car la porte était blocker complètement .Et en plus 2 autres laveuses n'avais aucunement essorée mon linge ce qui m'a coûter le triple en séchage
(Translated) More than 2/3 of washers constantly broken. (Original) Plus du 2/3 des laveuses constamment brisées.
Ever since new management took over. It seems they've been actively replacing the old equipment. I hope it's gets better! So far so good! I was talking to the new owners. And they are trying to make things better. Let's hope this level of commitment continues! I'm glad the new owners are taking care of the equipments. Finally!
The biggest problem here is that none of the change/vending machines worked. So bring your own soap and change. I lost $1 to provide you this info. Secondly, the washers have markings to insert $1.50 but they really take $2.50. Bring $1 coins and tons of quarters. Third, the dryers charge fifty cents for 3 minutes, then you buy 3 minute intervals after that. Not much can be dried in that time frame. And lastly, it is very warm inside. No ventilation.
(Translated) The owner is always receptive, wash very well located and clean, painting redone recently ???????????????????????????????? (Original) Le propriétaire est toujours réceptif,lavoir très bien situé et propre , peinture refaite récemment ????????????????????????????????
(Translated) New administration New laundry service and tea bar Specialized residential and commercial washing service. (Original) Nouvelle administration Nouveau service de lavage et Bar à thé Service spécialisé résidentiel et commercial de lavage.
Dommage, fermé!
(Translated) 10 out of 16 machines that are not working. What else! (Original) 10 machines sur 16 qui ne fonctionnent pas. What else !
Quick easy clean and everything worked - c'est bon!
(Translated) Easy to access and clean I went there twice to dry my clothes because my dryer was broken I was going early around 7am. So I don't pay for parking and I have room to park. It was quiet and it's fast. Even one morning I was alone there. (Original) Facile d’accès et propre J’y suis allé à 2 reprises pour y sécher mes vêtements à cause que ma sécheuse était brisée J’y allais tôt vers 7h. Comme ça je paie pas de parking et j’ai de la place pour stationner. C’était tranquille et c’est rapide. Même un matin j’étais seul sur place.
(Translated) Superb change! New machines, staff present as needed. And the Boba tea! (Original) Superbe changement! Nouvelles machines, personnels présents au besoin. Et le Boba tea!
(Translated) Good and good troubleshooting for washing clothes. (Original) Bien et bon dépannage pour laver son linge.
C'est un endroit où le propriétaire va quitter pour Vancouver et vous perdez de l'argent dans une machine sur 5 fonctionne
I really love the boba tea there with the waffles, probably my fav place with the unique type of flavour and real boba
(Translated) Very nice improvement of the Lavoir by the new owners congratulations! (Original) Très belle amélioration du Lavoir par les nouveaux propriétaires félicitations!
(Translated) In summer 2020, the owner was still on hand to arrange the space. For a while now 90% of the machines have not been working and it seems that no maintenance is being done. (Original) L'été 2020, le propriétaire était toujours sur place à arranger l'espace. Depuis un moment, 90% des machines ne fonctionnent pas et il semble qu'aucun entretient ne soit fait.
(Translated) In a friendly place where the customer receives a warm welcome. In addition, while washing you can buy a small `` geuleton '' snac (Original) En endroit convivial ou le client reçoit un bon accueil . De plus en faisant votre lavage vous pouvez acheter un petit '' geuleton '' snac
(Translated) Our savior for several citizens of the neighborhood. How lucky you are! (Original) Notre sauveur pour plusieurs citoyens du quartier.Une chance que vous êtes là!
(Translated) EVERYTHING is broken, even the change machine doesn't work, it's completely ridiculous (Original) TOUTE est briser, meme la machine a change marche pas c'est completement ridicule
(Translated) I change my evaluation since new owners, seem in good faith and are nice, they changed their washers, and luckily seems to take care more frequently of their dryers, which do not always work. A chance that this wash house exists. (Original) je change mon évaluation puisque nouveaux propriétaires, semblent de bonne foi et sont gentils, ils ont changé leurs laveuses, et par chance semble s'occuper plus fréquemment de leurs sécheuses, qui ne fonctionnent pas toujours. Une chance que ce lavoir existe.
(Translated) We washed our laundry twice during our stay in Quebec City and it was tip top. The laundry bought on site washed very well and the washer and dryer worked well! It was clean and there was a large table to fold the linen. You need money, but you can do it on the spot. You just have to be able to leave the door open to ventilate because of the humidity inside. (Original) On a lavé notre linge deux fois pendant notre séjour à Québec et c'était tip top. La lessive achetée sur place lavait très bien et laveuse et sécheuse fonctionnaient bien ! C'était propre et il y avait une grande table pour plier le linge. Il faut de la monnaie, mais on peut en faire sur place. Il faudrait juste pouvoir laisser la porte ouverte pour aérer à cause de l'humidité à l'intérieur.
(Translated) very good bubble tea (Original) tres bon bubble tea
(Translated) Very good bubble tea! They have large format washers perfect for comforters (Original) Très bon bubble tea! Ils ont des laveuse grand format parfait pour les douillettes
So convenient open till 10pm. Great experience.This laundromat is very well located near Starbucks, restaurants and shops. They have very big dryers that dry cloths very fast. They have 2 change machines in the back which was great but make sure to have 10 or 5 dollar bills. The owner is very responsive in case you need.
Very convenient due to its long opening hours, location and good machinery
(Translated) Super clean and the service is courteous. Relax while doing your washing. Taste their Bubble Tea, super good: D (Original) Super propre et le service est courtois. Détendez-vous en faisant votre lavage. Goûtez à leur Bubble Tea, super bons :D
(Translated) Following a small problem of "machine" to make money, the service to solve the problem was impeccable, courteous and very very fast, you should write in your local and on your door the phone number to reach you , a chance that I already had in note. Here : ) Michel (Original) Suite à un petit problème de " machine " pour faire de la monnaie, le service pour régler le problème à été impeccable, courtois et très très rapide, il faudrait que vous écriviez dans votre local et sur votre porte le numéro de téléphone pour vous joindre, une chance que moi je l'avais déjà en note. Voilà : ) Michel
(Translated) 8 washers are out of order and those that are left are not working great. AND WHEN the dryers are in operation the heat and humidity is so intense that they lack air to the point of having to leave unfortunately they have been broken for months and do not intend to have them fixed for the moment (Original) 8 laveuses sont hors d'usage et ceux qu'ils reste fonctionne pas super. ET LORSQUE les secheuses sont en fonctions la chaleur et l'humidité est si intense qu'ont manque d'air au point d'être obliger de sortir malheureusement ils sont briser depuis des mois et ne compte as les faire arranger pour l'instant