Reviews of The Soap Bin Cleaners & Coin Laundry - Self Laundry,Dry Cleaning,Water Refill,Wash and Fold Service (Laundry)

Thomas Pearce

Friendly service and well maintained i have never had a problem doing my laundry here and they have free wifi

Cookingheather T (Heather Thomson)

GREAT laundromat! Open later than most in the area, the location itself is clean and very beautifully decorated. The owners are friendly and helpful. I will definitely return to this location for my laundry needs in future!

Kedar G

Owners are Very rude and don’t know how to talk to customers, our dryer broke so went to this place around 7:30 pm. The lady was first indifferent and then when I asked for coins proceeded to give as if I asked them to handover the entire shop, then a man from inside(don’t know where he was) starts shouting that I should not come for using dryer at 7:30 pm, he was so rude that I asked him if he wants me to leave and he said yes and I picked my bag walked out of there(he was still going on with his rant), not sure why he was behaving like that because they were open till 8:30 and I was done with 25 minutes of dry time at the next place. If they had any constraints they could have told this with civility but they clearly don’t know how to do that. Strongly recommend to look elsewhere

Chris Zavitsky

Very happy with service for our large, heavy item today. Was ready when promised and truly happy with how the comforter came out. Just as new and smells wonderful. Polite service at both drop off and pick up. Will return without hesitation.

Adam Champagne

Have done much laundry here and the owners are fantastic super friendly and super helpful, machines are cleaned constantly amd in good condition.

Megan Ste-Croix

I STRONGLY recommend going to a different laundromat if you do not want to be confronted. I have never experience such bad customer service. I went in to use the dryer before 7:45pm today. Right after I walked in they turned off the open sign and closed the door even though they are open until 9pm. Right after my load was done in the dryer, which was by 8:30pm, the owner approached me and told me next time I want to come in, I need to come in before 7pm or come in the morning. I said if that is the case I will take my business elsewhere. He then followed me out to the door saying that he is loosing money staying open this late and that I am the only one in there. If that is how you feel, you should change your hours to close sooner. Also, if you worked on your customer service maybe I wouldn't be the only one left in there. My family and I will now be going to a different laundromat in the area. Beyond upset at the way that I was confronted and spoken to even though I was providing them with my business.

Pou

I went in to see the prices and how it works because I’ve never purchased giant water jugs before, and I also wanted to check out the laundry place because I need to do a lot of laundry soon and am trying to find a good place. I took a picture of the prices of the water, so that I could remember them instead of writing them down. Then the lady started yelling at me and telling me if I want the price later I have to call her and to immediately delete the picture or she will call the police. I immediately left the establishment and she literally chased after me as I was already leaving. I’m glad I got to see the type of people I’m dealing with before I gave them any money. Something is seriously wrong with this place. Edit: in response to your comment, why not talk to me like a human instead of immediately threatening to call the police and chasing me out of your store for taking a picture? Oh right, because you’re not.

Melissa Tansley

Never did laundry here, but I use their water filling station frequently

Rons Wilson

Really bad customer service. That guy on the counter just gets aggressive if you ask him anything. First and last time here..

Kim LeGrow

Came to wash a couple comforters. In and out in just over an hour! There was no washers or dryers with out of order signs on them in fact most looked very updated. They use soft water here so less soap is needed. Plus the free wifi was a great bonus!