I have been coming here for years with no problem, I love the previous owners. Went here last week and asked the young lady (with a very unprofessional nose piercing) at the desk to give me 2 $10 bills for a $20 cause I didn’t wanna get $20 worth of coin and only had one load to do, she refused. She then continued to argue with me that her job isn’t to give change-that’s why they have change machines.
Then, once I started my laundry she continuasly and purposfully kept walking arounding me spraying cleaning chemicals, as I was trying to fold clean laundry. She sprayed something on my coat and when I asked her to not go near my laundry with any chemicals she said she was only doing her job....
And as I am getting stuff out of my dryer she walked by twice and purposely shut my dryer door, even though it was clear I had clothes I was getting out and folding from there.
Such an attitude problem for someone “only doing there job”, she walked around giving me and other customers horrible dirty looks. Meanwhile I sat in the car waiting for my sister who did her laundry and this girl never “did her job” or went near her clean laundry with cleaning chemicals.
Should learn respect for peoples property and appreciate your customers, that are putting money in your pocket, week after week.
I came back in here a week later and she tells me that I am not welcome here anymore...
Good to know, I am not the business owner-I am the customer. There are lots of other laundromats in the area who are far more professional and accomodating and don’t purposly spray cleaning chemicals near peoples clean laundry. I am not losing money over your lack of manners or professionalism your owner is.
Extremely unprofessional, 0 customer service. I am pretty sure all these 5 star reviews are friends and family of the owners and not actual customers.