Reviews of Calgary Trusted Cleaners (Laundry)

Mike G

We use Calgary Trusted Cleaners in 6 different cities across AB and SK. They are cleaning approximately 220 apartment buildings for us (common areas and move in/out cleans). They have been doing an excellent job managing this large scale project. they are agile and have great communication. If there is ever an issue it is remedied immediately. During COVID they have gone above and beyond to ensure our buildings are sanitized to ensure our residents have a safe environment to live in. Highly recommended.

Amber Matthews

We requested a move out clean with relatively short notice and these folks came through for us! Asha worked incredibly hard all day (and I mean ALL DAY) in the midst of a crazy heat wave to make our house sparkle. I am very impressed with the quality and service from Asha and from Viktoriya. I would recommend Calgary Trusted Cleaning to anyone. Thank you for saving us at the end of a stressful move!

Jonas Eric Lindenbach

I live in basement suite and I am at work a lot and don’t have the time to perform much or my own cleaning. When I called In I actually asked for a few extra things to be done like to wash my dishes and throw out some pilled up garbage. I don’t have a dishwasher and recently hurt my shoulder. They made arrangements which I really appreciated. I ended up getting a call from them during my clean with concerns over a smell of gas. Which I looked into and there were not any gas leaks. However I did discover that my furnace was about 50 years old. I was able to bring this up to my landlord who lives out of town. Michael from Calgary Trusted Cleaners was actually able to refer a furnace company who came out and gave us a great deal because of Michael’s referral. So not only was my place cleaned but because of their help and going over and above I now have a new furnace, water heater and honestly sleep much more sound because of the peace of mind of having a new furnace and in knowing that I am safe in my house. They also recommended a Carbon monoxide detector for me.

Eric Boyd

I used Calgary Trusted Cleaners to have a property cleaned up prior to listing. They were available immediately and did an A+ job. I would highly recommend them to anyone looking for a home cleaning service.

Holly Moir

I engaged Calgary Trusted Cleaners to complete an end of lease clean on my condo. I find their customer service to be excellent. Viktoriya was very good on the phone and put me at ease. The cleaners did a high quality job which I was very pleased with.

J. Jonas

Super friendly and efficient customer service. Reliable, and got the job done exactly as discussed. Rescued me with a last minute booking when I got flustered with moving. Would hire again and highly recommend.

iamlove06 iamlove06

I'm so Impressed how Calgary Trusted Cleaner Handle all My Cleaning Needs, from Basic Cleaning To Move out Cleaning . Sue is Very Professional to deal With' cleaners arrive on time and update from.Time To Time' i will Hire Them Again And recommend Them to My Colleagues. Thankmyou Again

Charity Jeworski

I Love this company!!! A very strong focus on Customer Service and Quality Work!!! Very polite, professional and thorough cleaning!!!

Matthew

I requested services from Calgary Trusted Cleaners for a carpet steam clean. They were also able to schedule a move-out clean at very short notice. Fritsom and the team were very thorough and did a great job. Thank you!

Valerie MacKenzie

Wonderful people to work with. They are very accommodating to my schedule. The people are very polite, punctual, organized and efficient. The cleaning rates are fantastic. They stay in communication should things change. Anita and Ang went above their duties for me. They shoveled snow and carried some things out to the garage for me. The house looked amazing when they were finished. I have used Calgary Trusted Cleaners twice and two different teams. Both teams did an excellent job. I will continue to use them in the future and highly recommend their services. KEEP UP THE GREAT WORK!!!

DeNae Henry

We received the keys to our new rental on the 1st and the place was a disaster!! We already had movers booked in for today and couldn't postpone. Calgary Trusted Cleaners came to my rescue and turned our day around! They were able to accommodate us with less than 12 hours notice! Stacey met me at 5am and I don't know if she pulled a Cinderella or a Snow White and called upon woodland creatures or what, but she had the place smelling and looking brand new in 3 hours. Everything was done before our movers arrived with our stuff! She was super friendly and professional. 10/10 would highly recommend their service!

Nono Ryan

Calgary Trusted Cleaners is the gold standard for cleaning companies. They are a great company and the owner is genuinely passionate about providing the best service possible. They are extremely responsive and professional and have taken the time to educate me on their electrostatic disinfection service which eliminates the threat of infectious diseases. Choosing Calgary Trusted Cleaners and using their services has given me a great sense of peace of mind. I highly recommend this company!

Catherine Deslauriers

We have used Calgary Trusted Cleaners for all of our move out cleans, and a few spring cleans , and once again, they have gone above and beyond! Had them do a move out clean last week, and we are very happy with the results!!! Great company, great staff, I highly recommend Calgary Trusted Cleaners for all your cleaning needs :)

Stacie Padbury

Very pleased with the job done by the ladies. They were professional, cheerful, and my condo was in such amazing shape when I returned. The carpets were immaculate, and the appliances looked like they were brand new. Highly recommend.

Thomas John

Calgary trusted cleaners employ friendly staff. They clean really well and have a professional attitude. Thanks for all your hard work!

WoopTango

Amazing! Were right on time! Had no issue with my pets, cleaned everything absolutely perfect! My mom was very pleased with me hiring them to clean our house as her Christmas gift (normally she hates other people cleaning the house) Would definitely recommend and use again!

Shirley de Valiente

I paid for the move out cleaning services and they didn't clean the house as indicated in their check list, the house was not clean and neat as promised. I called them and said they could come back, and they did but again the window tracks, blinds, toilette were not as clean as was I expecting. I won't hire them again nor recommend to others.

Sutthiphorn Phonpan

Great company! The crew did a fantastic job, they are thorough and fast. I have been very pleased with the quality, the crew and the price.

Betty Ly

We have used Calgary Trusted Cleaners to clean our commercial location for almost 2 years, and have always been completely satisfied. They do an excellent job, are always punctual, and offer the most competitive rates in town. We have also hired them on for residential cleaning jobs, for two of my properties for cleaning weekly. They offer excellent service, and have done exactly what we've asked of them.

Rea Knight

DO NOT USE THIS COMPANY! I booked a move out clean. Not only were the cleaners 1 hour late, the house was in no way clean. The floors were not swept, the bathrooms and walls untouched and dust was left all over the house. The only things they did clean were the fridge and stove. We had booked the cleaners to come the day before the possession date so by the time we discovered the lousy job they did, it was too late to have them come back. I was left embarrassed to hand over the keys. My complaints were in no way heard or handled in a satisfactory manner.

Simone Skaff

My experience with Calgary Trusted Cleaners was truly exceptional. From the initial conversation with Sue. ( thank you so much Sue) to meeting with Mike and his cleaning crew. I was in need of an immediate clean and I had to have it done in record time. They showed up on time, they presented exceptional well. Most importantly they cleaned and staged the space for me. I was so impressed with the quality of service and work. It truly was second to none.....I am happy to recommend Calgary Trusted Cleaners. Thank you all so very much Simone

Jean-Francois Collin

I own a 3 story house with carpet almost all over the place. Our house needed a deep scrub before my new born arrives. My wife who is the pickiest woman on earth was stunned by the end results of their work. Showed up in time, professional and affordable. I would, with out a doubt, recommend Calgary Trusted Cleaners. If you are looking for the peace of mind. This is your company.

Nicole de Varennes

I really thought about writing this review because I did receive an apology from the owner after the incidents, but have decided to anyways. I have used Calgary Trusted Cleaners for about 1.5 years now but recently experienced some problems. The website has a checklist of the items they clean, and over time I had noticed that sometimes small items were missed, but I didnt fuss it or say anything, wasnt a big deal. I did notice that regardless of the size of my home (I moved midway through the 1.5 years but kept the cleaning contract) or how clean or how dirty it was, if I included the basement or not, the cleaning time (as documented by my security system) was always between 50 to 60 minutes. On Jan 31, 2020 I came home after work on the cleaning day (cleaning at noon home by 5pm) I noticed a few things not clean and decided to do a full investigation. I took 15 videos (and emailed tot he company) of the uncleaned areas by showing a brand new paper towel, spraying windex, quickly wiping the area, and then showing the dirty brown paper towel. Some of the uncleaned areas were - toothpaste splashes still in the sink, chrome fixtures in kitchen and bathrooms with water marks, shower still had hair and dirt on the shower floor, glass in shower with water marks, floors next to toilets were so dirty I dont think they have ever been washed, shower shelves untouched, and more. I sent these emails on Jan 31, didnt hear back so emailed again on Feb 3, didnt hear back so emailed again on Feb 4. Heard back on Feb 4 with the response "I see that the issues were in the shower , we will discount $20, I guess the cleaner didnt check her parents work". My response was "the dirty areas extended to much more than the "shower area", and if this is the level cleaning I got for this clean, then I am wondering if all the previous cleans were the same, especially considering how dirty the floors near the toilets were". Thier response - "Ok, we wont charge you for the clean but the company is no long putting efforts into residential clean so we thank you for your business but wont be providing service to you anymore" dated Feb 5. I checked the website and there was no information regarding the companies change from residential cleaning to only commercial cleaning and emailed the company on Feb 5 stated as much. No response, so I emailed again on Feb 7. No response. So I emailed again on Feb 11 saying that since I was not getting a response that I wanted to be put in touch with a manager. I got a phone call from the owner/manager within the hour. The gentlemen on the phone was extremely polite and very apologetic for the issues I had experienced, we chatted for about an hour and I really appreciated the time he took to talk to me. He mentioned that as a company they were not making much money on residential cleaning and were thinking of not doing it as much or maybe anymore (I paid $187 for a 1 hour clean by two people on a 3 week frequency). So without being able to know the true reasons why I was not able to retain the cleaning services, there are only a few available reasons, and a summary of the company and those reasons is this; 1. Calgary Trusted Cleaners is not interested in residential cleaning - so if you are a homeowner looking for a cleaning company, this one isnt for you 2. Calgary Trusted Cleaners will discontinue your cleaning contract if you complain about the service, regardless that you have 15 videos of proof 3. Calgary Trusted Cleaners will not respond promptly to your emails if they are regarding a problem 4. Calgary Trusted Cleaners does not always clean as per their own checklist 5. Calgary Trusted Cleaners will spend only an allotted amount of time cleaning your house (mine was 50 to 60 minutes) regardless of the size or cleanliness/dirtiness level of your house 6. I did receive a full refund for the last cleaning service I had 7. I received a very nice and sincere apology from the owner

Robert Ryan

Great service and excellent standards! I will recommend Calgary Trusted Cleaners for any small or big job!

Kristen

It has taken me long time to write this review, but I wanted to make sure to warn others. We hired Calgary Trusted Cleaners in October for a full move-in clean of our new (to us) house. A service that cost over $500. The list on their website of what the clean entails was comprehensive and made us feel that it was worth it, as did talking to the person who originally set the appointment up. I was 6 months pregnant and my boyfriend had just had surgery and we wanted to make sure the house was ready for us to unpack and start living. Unfortunately we did not have that experience at all. Our house was disgusting when we moved in and we had to have our friends help us clean the entire house again after paying over $500 to have it cleaned already. Because we moved in that same night and didn't have a choice. The pictures are just a few of the ones we had time to snap, before we had to clean so we could move in. On top of which - it says on their website that they will call once the clean is done and we are able to inspect it to make sure everything was done. We were NEVER called and instead our credit card was charged without our knowledge before we ever got to see our place. To put it into perspective - the house was 100% empty when they did the clean, so most of what was on their list - emptying cupboards and cleaning them and putting everything back did not even have to be done, because they were empty. And, many of the services they offer - we didn't need as we didn't have There were so many things that were NOT done, it's hard to list them all. Over 75% of their list was NOT done. Basically it looks like they came in to our house, moved a couple things around to make it look like they cleaned and left. They didn't even empty the one garbage can that was full....even with explicit directions (on top of the fact that it's supposed to be done according to their service agreement). I was very clear in the beginning that I wanted the EMPTY house to be fully scrubbed down as I was 6 months pregnant and my boyfriend has just had surgery so we were unable to take care of it ourselves. We trusted this company to do the job they were hired to do. We trusted them to clean as per their own checklist and standards and yet nothing was done. When I contacted the company - they offered to have someone come back - NO THANKS, not after the horrible job that was already done. Plus, we had made it very clear that we were moving in that same evening. So we couldn't have someone come back again while we were moving in. When I asked for a refund, I was told that we still had to pay $150 to cover the cost of the hours they worked because they contracted the clean out to another company. I reluctantly paid, so as not to have to deal with this company again. But we should've been refunded the entire amount, no question. It is not our problem that the company they contracted didn't do the job. It is up to Calgary Trusted Cleaners to deal with payment on their end - not to rip off their customer to cover their own costs. Absolutely the worst experience I've ever had. I would NEVER hire this company again and would be very weary of spending hundreds of dollars. It was a very stressful time for us already and they made it worse not better. *** edited to add - I think it's pretty sad that the response form the business included "regarding the content of your review, the information doesn't seem to be correct" - they have done this on any negative review they received. I have all the emails between us that show the content is exactly correct. Maybe just take the opportunity to learn and treat your customers better and lose the ego. And for the record - your company (as per your policy) did NOT contact me after our house was 'cleaned' - that was a huge part of the issue. Your response at the time (against your own policy) was "Unfortunately we are not available to follow up with every client but would have been happy to address any problem if they were brought to our attention sooner." BAD BUSINESS PERIOD.

Darcy Waldner

Best cleaning ever done!

Kris Sitter

Wow just wow if you are looking for perfection, professionalism, trust sound of mind. Than the staff at Calgary trusted cleaners are the right ones for you. The owners and staff at Calgary trusted cleaners instilled the up most trust. Our home and office couldn’t be in better hands. Thank you so much guys. ????????????????Always Calgary Trusted Cleaners????????????????

Sean Conroy

We have been using Calgary Trusted Cleaners for a few months now and they’ve honestly been the best cleaners we’ve ever used. The staff are friendly, ask questions and do a really great job. I would highly recommend them.

Mark Janzen

Very thorough, friendly and professional cleaning service. Would recommend to others without any hesitation

Erin McKenna

They were extremely accommodating and flexible for me. I had to last minute reschedule a move out clean and they made it work for me and did a fantastic job! Super professional and wonderful to work with. Absolutely will use again!

c o v t p a d a

Calgary Trusted Cleaners were able to help me last minute! These guys were super informative over the phone, kept me at ease, reassuring me that they would be able to give me a full Move out Clean of my two story townhouse and provide me with Carpet Steam Cleaning Service THE VERY NEXT DAY! The service was punctual and thorough. The Cleaners walked me through the property after they had finished to see if I had any questions or suggestions. These guys were incredible! I've kept in contact with them and am now getting a monthly clean from them at my new place in Aubern Bay. I would HIGHLY RECOMMEND giving Calgary Trusted Cleaners a call for everything from Standard Cleaning, Move in/out Cleans, Carpet Steam Cleaning. They cam through for me and I know they'll do the same for me.

Cherie La Rocque

We've been using Calgary Trusted Cleaners on a biweekly basis for the past few months. They have been fantastic! Viktoriya is extremely responsive and always makes sure to book the appointments at the most convenient time for us. Our team, Raniela and Rose, always does a top-notch job! Coming home from work on a day when they've been here is the best kind of day! We are so pleased with their services and highly recommend them.

Katie Norris

I recently decided to hire cleaners for the first time and I gave Calgary Trusted Cleaners a shot. After my first cleaning I have to say, I’m blown away with the service I received! Cindy and her team were professional, efficient and very …

Gina Wittich

Calgary Trusted Cleaners is the best cleaning company that I have had so far hence why I have been with them for the past 3 years. Calgary trusted Cleaners makes our home sparkle every time. They are very processional with a staff that is very friendly, hard working and detail -oriented. They are always a pleasure to have in our home. We always have and will recommend them to Family and Friends. Thanks again Calgary Trusted Cleaners for the fantastic work.

palivela srikar

Very good service, on time and perfect cleaning

Blake Kanewischer

Super work on a move-out cleaning; easy to deal with and book.

Rose B

Absolutely love the job they did for me and my messy house! Came home to such a wonderful surprise! Spotless perfect and precise. I recommend them to everyone, as they've done the best job!

Whitney Chu

What a great experience. From the very beginning: free consultation and advice for what services best fit my needs, throughout the services needed and a follow up has made Calgary trusted cleaners my first call for both residential and commercial needs. I will definitely recommend this service to others!

Linda-Lee Stewart

AMAZING COMPANY! they do great work and would use again

Passion To Fitness

Amazing service! Calgary Trusted cleaner is truly awesome and you can definitely trust this company to do a great job. As a small business owner it's very important for me to keep my business super clean and Calgary Trusted cleaner left my business spotless. I can't thank you enough for taking my business seriously and making me look amazing in front of my clients by keeping our facility clean. They were very kind, and professional. I will definitely continue to use Calgary Trusted Cleaners to keep my business clean. Thank you team for relieving my stress.

dj Blaze

Calgary trusted cleaners offered me a very detailed and spot on cleaning service. I have used there services for over a year now and I have always been pleased with the way they do there job. People might not understand the importance of an efficient cleaning company to a business owner. I have surfed through some really bad cleaning companies to clean my business locations up until I started using Calgary trusted cleaners. They are truly the ideal cleaning company every business or home owner will love to have take care of there cleaning needs. I totally recommend these guys to anybody in need of cleaning services. And there website was quite helpful too :)

Kristy Jackart

I am very pleased with Michael and the entire team at Calgary Trusted Cleaners. They have cleaned several projects for us and we could not be happier. They are great. We are very happy.

Jeff Jamieson

Always professional and easy to deal with. Fantastic experience with CTC.

Mike Chartrand

As owner of A Laptop Shoppe , having used the services over the years . I recommend this professional organization , Michael Lindenbach has developed this efficient , and effective multifaceted all encompassing cleanong company .

Marc Brebber

I have used their move-out cleaning services for the past two places I have moved out of and have been overwhelmed with the quality of the clean. The last place I had great landlords and they were very happy when it came time to do the move out walkthrough, I got my full deposit back. The first place the landlords were terrible, just to give you an idea of the type of people they were, we had mold in a freshly renovated place, had to get the city involved but they came in and did a quick surface clean prior to the inspector coming, they were terrible people. Fast forward a couple months when we actually moved out they tried to keep every dollar of our deposit, but all they could legitimately find was one piece of lint in the fryer which they charged $30 to clean. I think this is a testament to level of cleanliness you get when you hire Calgary Trusted Cleaners, its worth every penny and I will continue to use their services in the future.

gord procyshen

3 hours Late Was supposed to be there three hours. Was there for 50 minutes and left , didn’t do much ! Don’t book these people , company had no interest in making the bill right

Frieso Pouwer

At a networking meeting, I won a residential cleaning for my home from Calgary Trusted Cleaners. Thinking initially that they would come in and do the job quickly just to finish a non paying job, I had my hopes not very high. I was completely wrong. They took the time and ensured every speck of dust, piece of grime, and other unmentionables in my home were completely removed. With a family of seven in a smaller home, that is pretty awesome. I would diffidently pay for the job they did. Thanks!

John William Wade

As an Owner of John William Wade and Associates i have used this cleaning company's services both for myself and my clients. What is most remarkable about their services is that if the cleaning is not done to the client's full expectations they don't try to argue with the customer, they just fix it and make it right.

Jillian Delaney

This is an overall great service! So happy I hired these people to clean my home. I recommend this to anybody who wants their place to be thoroughly cleaned. Thank you so much!

Tricia Berne

Don't trust the 4 & 5 star reviews. Very unprofessional business, arrived very late ( in consequence making me late for work). Update that they were arriving late was inaccurate. When I called the business for an update they claimed it wasn't their responsibility to be on time. Following their cleaning they missed plenty of things they "guaranteed" on their checklist. Walls, stove, dishwasher, fridge and floors were all ignored. When I sent them the photos and reported this to them that it cost me 250$ off of my damage deposit they shrugged it off. Eventually agreed to take something off my invoice which only resulted in 30$ leaving me with a large loss to my deposit and to them. Would NOT recommend.

Sean Sinclair

Calgary Trusted Cleaners were clear and concise on the service they provided, they were very accommodating with dates and times and the cleaning service itself is impeccable. They helped me with my carpets, my kitchen, my bathroom and my windows. I would highly recommend contacting them for any type of cleaning service.

Doug Meldrum

I have nothing but good to say about Calgary Trusted Cleaners. Both Michael and Victoria are very professional and straightforward in their business dealings and have great attention to detail. I would recommend their company's cleaning services to anyone. I also love that they can do residential and commercial cleaning and that they offer online payment.

Will O’Brien

The did a horrible job. Claimed they were going to make my Last apartment “move in ready” but failed miserably. I never received my full deposit because my previous landlord had to hire cleaners to come in and finish the job. Massive waste of $300 I don’t recommend them at all.

Olivia Hotchkiss

So I’m a little disappointed with Calgary Trusted Cleaners. Granted they were very open and professional when it came to me changing the date multiple times due to my parents flights changing… that was about the only professional thing about this. Take note I live outside of the city but it’s really not that difficult to get to me and it’s ten minutes outside. You take one road and a couple turns, if you use google maps it’s extremely straightforward. My cleaners were two hours late setting my entire day behind. I have a gate and I had to let them onto my property so I couldn’t leave until they had arrived meaning I missed an appointment waiting for these ladies. What bothers me is the fact that not a single person called or texted or emailed me until the ladies were already an hour late; in my opinion that’s unprofessional and inconsiderate of me and my time. I had received a call from who is perhaps the boss? And she asked me for some landmarks around my house. I gave them to her and she promptly said “okay perfect I will give this to the girls and call you back right away in regards to where they are and when they will arrive.” I was thinking to myself okay perfect :) I never got a call back, I waited 45 minutes after that conversation only to then be so frustrated with the lack of communication that I called them back to cancel. I’m sorry but I’m not paying well over $600 for you to arrive 2 hours late with no notice and no communication. I understand people get lost but it’s the lack of respect for me and my time that made me so mad and choose to write a review today. They did apologize for the inconvenience and so did I. If you live in the city perhaps these ladies would be an awesome choice but not if you’re any further then The city. And maybe for next time if anyone near me or in my type of area books with you let them know beforehand; “oh hey there! We see you’re rather far out. We just wanted to let you know there’s a risk of us getting lost and it may put us behind a little bit. Please don’t be surprised if we’re late. We apologize in advance for any inconvenience :)”

B K

Had a great experience with my move out clean. Thanks.

Ashley Nelson

I highly recommend Calgary Trusted Cleaners for all of your cleaning needs! They really exceeded my expectations. They were very professional and are reasonable with their pricing. Best in Calgary!

Jillian Brophy

I actually meant to write this review a while ago. I had booked Calgary Trusted Cleaners to clean my rental property. I had some bad tenants who absolutely had trashed the place. I could not recognize it, it looked so bad that I was pretty much in tears from how bad it was. When I called to inquire about cleaning I really didn’t know what to do or what could even be done. I spoke to Viktoriya who was so great. Viktoriya calmed me down and totally put me at ease and explain that this Happens all the time and thy they have a lot of experience with this type of things. Again it was outrageous the way my place was left which I explained. Viktoriya asked me to send her photos so then could properly assess this. So I sent her about 30 photos of the complete disaster my house was left in. Viktoriya followed up with me and explained how they can wash my walls and scrub the baseboards and deep clean the appliances and really stared to put me at ease. Honestly I believe it would take a miracle or an act of god to be able to do ever rent out my rental property again. The price was clearly explained to me. It was not the cheapest price but I would have paid anything really to just get my place looking decent. On the day of the cleaning a Team of 3 cleaners showed up with smiles on their faces and all the supplies and equipment needed. They had advised me this could take 5-8 hours to complete. About 7 hours later got a call from the head and of the cleaning team asking me to come and do a walk through as they should be done in about 30 minutes. When I returned to my rental property I was in completed shock!!! I could not believe that this was the same place I had left in the morning. The place looked incredible, it was so much better, it looked better and smelled better. I don’t see how it could have possibly looked better. Some items were permanent stained and there was some permanent damage done and the cleaning team was able to point these items so it to me. I immediately called the office to express how happy I was and that this relieved so much stress and anxiety for me. I am so happy that I chose to call them and they really did take such good care of me thank you very much. If you want a company that clearly cares about their customers and knows what they are doing, these are the guys. They cannot perform a miracle, but they really do work hard and made all the difference in the world.

Maureen M

If you want your home to look spectacular for a move-in/move-out clean, this is the company you need to call. We used Calgary Trusted Cleaners in 2017 for a move out clean and our house looked so good, our real estate agent wanted to know what cleaning company we used. Dealing with Viktoriya was a breeze. We cannot comment on their regular cleaning services as we have not used them for that yet, however, we would not hesitate to call Calgary Trusted Cleaners for any cleaning services.

Maha Borhot

Best in the business. You will not be disappointed.

Ang C

By far the best cleaning service we’ve ever used!!!! Thank you, thank you, thank you ... We’ve been using Calgary Trusted Cleaners for a couple years now and they have been absolutely phenomenal! We have them come on a weekly basis and my family has been so pleased with how clean our home is. They are very well organized, very respectful staff, hard working cleaners, always on time, and detail oriented. They have practically become family to us and such a pleasure having them in our home. We always have and will recommend them to all our family, friends, coworkers and neighbours. We can’t thank you, your wonderful staff and cleaners enough for all the fantastic work you continually deliver to our family home.

Stevie-Lynn Farraway

All I can say is Wow!! These Girls are stellar! Anita came in with a crew of 3 other girls to do a pretty hard move out clean for us and boy did they ever do a stellar job! They certainly went above and beyond my expectations. I knew that it would be a hard job and wasn't expecting it to come out as good as it did. I will definitely be getting all of my damage deposit back! They certainly lived up to there name and gained my trust. I won't use anyone else but them for any of my cleaning needs! Huge kudos to the ladies that cleaned and also to Viktoriya, she was incredibly professional and polite during the booking and billing process.Thank you again!

Nha Wong

We used CTC for a post construction clean. CTC employs multiple types of teams and originally we felt the first team that was sent out was more residential cleaners than post construction. When we brought our concerns up, CTC was able to offer us a resolution we were very happy with. They are fast to react to feedback and don’t leave you hanging. We enjoyed working and communicating with the teams. We would definitely use CTC again.

Mike Miller

Calgary Trusted Cleaners provides great service, personable staff and has an effortless payment system. Would recommend.

Shon Vezel

Incredible service from start to finish. Professional,reliable and punctual. When booking the service I was given the cost up front, received an email with check list of everything that was going to be covered in my clean, day before my appointment I received text confirmation/reminder of my appointment. Once the job was completed I was able to pay on line. If you are looking to deal with professional, oranized and reliable cleaning company, I recommend Calgary Trusted Cleaners.

Alena Zoloto

Calgary Trusted cleaners did a fantastic job in our home. We live in a loft, with high ceilings, ceiling fans, ducts and pipes that collect a lot of dust we cant reach. The Calgary Trusted Cleaners left all our hard to reach places spotless and our kitchen, washrooms and flooring shining. I have used a number of cleaners services in the past but Calgary Trusted Cleaners is hands down the best. We will definitely use their expert services again. Highly recommend Calgary Trusted Cleaners!

Linda Bettcher

Had Calgary Trust Cleaners do a move out clean for a house that will be sold. They did a fabulous job at a very reasonable cost. The team was courteous, friendly and hard working...nobody sitting around on that job. Brandi, the office person is fabulous to work with. Friendly, funny and very professional. Helped me get this all arranged and completed in a very short time frame. Thanks Brandi, you rock!! Will definitely be using them for any future jobs.

Rebecca Collins

I can not explain in words how grateful I am for your outstanding services. I suffer with depression and my house became unmanageable. These girls came in and changed my life so so grateful! Thank you CTC !

Shaun flannigan

Great company with good service.

Danielle Manchak

We get our home cleaned by Calgary Trusted Cleaners and we are always impressed with the wonderful job they do. Their staff is always thorough, prompt, friendly and do a great job! The management is very professional with excellent customer service skills too. I highly recommend Calgary Trusted Cleaners if you are looking to have your home or business cleaned. They are fantastic!

Coral Burns

I just wanted to say that Mary and Gina did an awesome job on cleaning my mom's apartment. They were friendly, professional and very thorough. It was a big job cleaning my mom's apartment because she was a big smoker and they had to spend a lot extra time cleaning walls and all sorts of other surfaces to get rid of the staining that smoking unfortunately does to an apartment. I really appreciate all the work that they put into making my mom's apartment look almost new again. Thank you very much Mary and Gina for all your hard work....our family really appreciates it!

Matthew Sinclair

We've used Calgary Trusted Cleaners for a few months now. They do a bi-weekly standard clean of our house and we are exceptionally happy with the work they do for us. They are flexible, punctual and as I said before, the service they provide is great!

Shaun Walker

I use Calgary Trusted Cleaners on all of my renovation and construction projects for Post Construction Cleaning. They are reliable, do a great job, the price is good and I trust them. My projects are a reflection of me and I like to deliver a clean finished project. I reffer these guys to all the other companies I work with and my trades us them as well. Always a great experience.

Angie S

Great company fantastic service have recommended to friends and will defiantly continue my services with them.

Carmen Leask

Been dealing with this company for years now and they are absolutely amazing . The customer service is great. Sue is always amazing with dealing with last minute bookings,???????? she is always on point with getting back fast to me.

Rapid Response Industrial Group

I have Calgary Trusted Cleaners come to all of my job sites. They are professional in all of our dealings and are always flexible to meet our needs. Brandi is absolutely amazing to deal with and always responds rather quickly in comparison to other cleaning companies. Calgary trusted cleaners is the way to go!

matthew m

Awesome service. Recommended to me by a friend. Used for my home move out. Now use them bi-weekly at home and weekly for me business. Great service and highly responsive to any nit picky issues I may have and corrected immediately. Thanks you guys! Matt

Polly Prozny

My sister was moving and wanted someone to clean her new home while we cleaned the one for sale. We thought we would move into a lovely clean house and just have to unpack boxes. We were very disappointed in the cleaning job. I had to clean almost every cupboard in the kitchen before I could put anything away. The hardwood floor was filthy. Our feet were as black as playing out in the dirt. Some toilets had not been cleaned on the outside. Window frames and doors were not cleaned. They offered to come back but with so many boxes around we said no. Plus we didn't trust them to do much better. They gave us a small amount of money back reluctantly. It was a waste of over $500.00. I would not recommend this company.

Mark Summers

We are small business owners and we hired Calgary Trusted Cleaners or CTC for short to clean our restaurant. We met with Michael who from start to finish has been amazing..... He met wih us and provided a commitment free estimate and made everything painless and easy to understand. They have been cleaning for us for over a year. The staff work very hard and are always accomodating and responsive to our feedback and requests. I have already refered many friends to this company and evveryone I know who has worked with CTC is just as happy.

Jade Vincelli

We hired Calgary Trusted Cleaners for a moving-out clean of our furnished condo. Booking the cleaning went smooth and the coordinator was very kind and helpful throughout the process. Unfortunately, our experience was soured by the cleaners being 50 minutes late and nobody contacted us in advance to let us know. Overall, we were happy with the cleaning but I gave four stars for the overall experience.

Jolene Boyer

Great company that pays attention to detail. Extremely responsive and ensures that you are completely satisfied. Highly recommend them!!

Cindy Cottoy

I’ve been using Calgary Trusted Cleaners for awhile now, and every time they have came the cleans have always been great. The ladies always do what’s provided with the service and never disappoint, a great company.

Val

I would absolutely recommend Calgary Trusted Cleaners the name is really speaks for it self. If you need any space cleaned quick and spotless they are the guys to call very easy to deal with and an absolute pleasure costumer service.

Zack Klee

Have been using Calgary Trusted for years and wanted to share with anyone looking to hire cleaners that they are the best. Professional and always on time and do a great job.

Entrepreneur Network

I met Viktoriya at a netwoking event. She owns Calgary Trusted Cleaners. I was so impressed with her passion about her cleaning businsess and commitment to customer service. The next time I needed my home cleaned I hired her and wow was I ever happy and impressed. I have sinced referred her to anyone I know needing cleaning. There have been no complaints.

Reyann K

Called to get some prices and Sue was extremely helpful and gave me some exceptional service! They worked well within my budget and she was very knowledgeable with all services offered. I will definitely be booking them again in the future and would highly recommend this company to any of my friends/family as they pay great attentional to detail and do an outstanding job! Thank you, Calgary Trusted Cleaners!

jeff buechler

Did an amazing job cleaning my house :) highly recommend this company

Don John

Very happy with the follow up and Service I have gotten from this company and have referred them to more locations inside of our organization. The ownership is quick and responsive!

Anh Nguyen

We hired Calgary Trusted Cleaners to clean our house + steam clean the carpets before we moved in. We have a little 10 month old daughter so I wanted the place thoroughly cleaned. Generally speaking, the team from Calgary Trusted Cleaners did a good job. The carpets were steam cleaned really well and they did clean the house. All the obvious things were cleaned + wiped down. However, for the price they are charging, I would have expected a much more thorough job. There were just lots of details that were missed and they had to come back to re-do some of the baseboards. When I hire a full team to do a move in clean for $700+ I expect the house to be wiped from corner to corner, every little detail should be taken care of. We had to re-clean some of the cupboards, walls, baseboards etc. I would say they did a B+ job, but they are charging much more than that. I cancelled the move out clean I had booked with them as my regular cleaning lady is going to do a better job for much less money (She just can't steam clean, which we do not need for our move out clean). Not terrible, but not worth the money you're spending.

Dan Strath

This is the second time we've used Calgary Trusted Cleaners' deep clean service right before the holidays. From initial contact, to job completion and post completion follow up, the customer service experience was exceptional. The cleaning staff are punctual, diligent and respectful toward our home. Both quotes we received were honest - no hidden charges, and we got what we paid for. We are very happy with the quality of work provided, and will continue to recommend Calgary Trusted Cleaners. Thanks!

Nichole Ciarla

ABSOLUTELY AMAZING!

Nadia McInerney

Calgary Trusted Cleaners do a great job. The House always looks and smells clean when they’re finished. The cleaners are on time, polite and friendly. If there is ever a problem or an issue it’s dealt with immediately and effectively by the office.

Kerry H

There Should be an option for 10 stars???? Sue is amazing! She's always there for all our inquires and done an excellent job responding to all of our questions and concerns ????????She's always there to answer our last minute calls and scheduleing our last minute cleanings ! Outstanding work! Our home is always spotless clean after every clean! This company is amazing ???????? Thank you all ,for all you do for us ❤

Jaimie Sitter

Finally, I have found a perfect match! I wanted all aspects of the services to be top notch and its been a year of continued exceptional cleaning services with a great price! I appreciate a business that actually cares!

Lisa

Calgary Trusted Cleaners is the best cleaning company that we have ever used. We’ve been using them for years for all of our Air BnB and Rental properties. They are very professional, and with staff that is very respectful, friendly, hard working and detail -oriented. We always have and will recommend them to family, friends, coworkers and neighbors . Thanks again Calgary Trusted Cleaners for always going above and beyond our expectations and for the fantastic work you continuesly do for us !!!!

Joshua Merchant

THIS CLEANING SERVICE IS FINALLY ACCOMPLISHING WHAT A CLEANING SERVICE SHOULD BE!! They are well organized, are more than happy to receive and execute specific instructions on how you want your cleaning done, and very courteous and professional. I house budgies which make a mess pretty well everywhere (on top of my mess that is) and I was bouncing from cleaning agency to cleaning agency after my former cleaner quit on me after she just couldn't handle it anymore. until I finally found a company to clean as per my direction and precision. They come in as a team of cleaners basically with a foreman making sure everything gets done! THANK YOU CALGARY TRUSTED CLEANERS !!

Alex Bryer

Terrible job. I requested a move-out deep-clean and they sent out two guys with minimal English who had no idea how to clean. One of the men broke a light fixture in the apartment. Carpet wasn't steam cleaned, none of the details were cleaned at all. They had to come back twice, because I took pictures and sent back to Trusted Cleaners Dispatch as well as replace broken light fixture. HIGHLY NOT RECOMMENDED TO CALL THIS COMPANY. I was charged $500 for service. Stove, Fridge, Dishwasher, baseboards were not cleaned nor dusted. Carpet was still dirty afterwards. SCAMMERS. Better cleaning was done on Kijiji from personal AD's for a FIFTH of the cost.

Angela Reimche

Calgary Trusted Cleaners did a move out clean for us. When booking we explained we were in need of a short notice booking and wanted it done by a certain date. We were clear that we did not want to book unless this date and time could be accommodated. We were assured that was no problem. When the date arrived no one showed up. After calling them an hour after they were supposed to be there they stayed that unexpected delays had occurred and they could only fit us in the following day. On that day they ended up being 7hrs late. The cleaning job was very bad. Most of the things they had given me on the list of things they do for move out clean we’re not done. Baseboards were not done. The inside of cupboards were not done. The oven was not done. All of these things were on the lost that THEY gave to me of things included in the fee. When I called to inquire about the issues the owner was very rude and extremely unprofessional. His answer was that it was too bad for me. So I ended up spending most of a night cleaning a house I had spent $500 to have cleaned by them. So if even after reading all of this you end up using Calgary Trusted Cleaners, be sure you don’t pay the invoice until you have seen that they actually cleaned your house. Since I can’t directly answer your response to my review I will edit here. You have tried to contact me ONCE. NOT several times as you stated below. Also, you were not at all eager to make things right two years ago, despite the multiple pictures and sent you and your complete inability to keep your word regarding timing. Why has that changed now? You would not even agree to give me a few supplies to complete the job myself since all of my supplies were packed and in a moving truck. Your service was deplorable, and as I trusted the positive reviews on this site to hire you, I wanted to ensure that any other customers see a full picture.

Jennifer Revak

Showed Up on time. The cleaners were polite, effective and efficient.

Tristan Katz

****Review Edited I was contacted by Sue following my review below as she re-iterated that her customers are the most important thing to her. She offered to try and help in anyway that she could. I wasn’t comfortable with another crew coming out but she did offer to refund a portion of the fee that I paid to make up for the issues. We booked a deep clean with Calgary Trusted Cleaners, and I liked the fact that they had a posted list of them website because I had never used them before at least there was a common understanding about what would be covered in the clean. The cleaners arrived 30 minutes late and though I left while they cleaned they didn’t wear masks during the duration of the clean in my home. When I arrived back I noticed dust across the floor and in the corners of the bathrooms, the baseboards were not cleaned consistently through the house, walls weren’t wiped, oven cleaner wasn’t wiped out of stove, goop was left in one of the sinks, etc, etc. Sue said they would do a follow up clean to address the issues but it was difficult to arrange and required lots of communication with the cleaning team and Sue. I left again when they arrived to complete the follow-up but they hadn’t been given any information about what issues were to be addressed during their visit and I had to provide another list. The follow up clean left many remaining issues as well as the removal off pint in my stove from the incorrect use of the oven cleaner. Unfortunately, will it be using this company again.

Nicole Kahal

Airbnb cleanings have to be very prompt to ensure guests can check in on time. My scheduled cleaning began over two hours late, which preventing me from having the time to do fresh towels and finishing touches myself. They did make up for it by washing the towels and not charging me for the extra linens, which I really appreciated.

GCalgary Parker

Thank you Viktoriya and team!! We moved from Calgary to BC and the last thing I wanted to do was clean our rental house when we left! Thank you for being so quick to respond and so accommodating of our schedule. We were not there to see the final product, but our landlord was very pleased with the results and that is the important part. Our former landlord also contracted you to do the carpet cleaning, and he indicated he was very pleased with your services there too. I compared your prices to other services and found them to be comparable (maybe a teeny bit lower for the list of items you cleaned) and I was very happy with the ease of method of payment. All in all, a great experience in an otherwise stressful time. Thank you!!! Gloria

Gilbert Sanchez

Great cleaning for the price, the person who answered the phone was named Brandi and was very helpful.

KIM GUSTAFSON

Unprofessional management. Terrible customer service. Late for cleaning job due to not having cleaning supplies ready for job. Did not double check job before walk through. Missed vacuuming and washing of floors in all closets in 2 bedrooms and bathrooms. Missed cleaning stove top and dishwasher completely. Missed seeing streaks on mirrors. They did complete jobs after I had to look through every thing I had time for. I had to wait for them to do the job. Reported all to management and asked for a discount due to me having to supervisor the job. I was paying for a complete job done not to have supervisor it myself. No apology or any understanding for my legitimate complaints. Management says job complete no discount. Yet if I hadn't been there for the walk through and gone later they expected you to take pictures, set up a new time to finish job with no discount or my guess no apology either. Would not recommend this company ever. Do not use for move out clean at all.

Ashley Boyko

Great job! Gave me peace of mind in knowing I can trust their staff in my home and that a thorough job will be done. I highly recommend their services and will continue to refer them to my friends, family and business associates.

Neil White

Super impressed with Calgary Trusted Cleaners! Our house was a disaster after and they somehow made it immaculate. I was just so grateful. And it was such incredible value. I would highly recommend and I will definitely use them again.

Mike Schatkoske

We used Calgary trusted cleaners to clean our house prior to listing it. Very happy with the job they did. They were very diligent and took pride in their work - I'd recommend and use them again.

R. Rayhal

I would definitely recommend their services. Cody was prompt, professional and efficient. He worked a miracle on my carpets!!! They also offer e-transfer as a form of payment, which made payment so easy.

Janice Hook

Found them online and they were the only company who could book a cleaning on short notice. Sue Chmoury was absolutely wonderful!! She took time out of her busy schedule to do several emails and phone calls with me to set up the appointment. Four beautiful professional women came in and did a phenomenal job of cleaning the condo. It took several hours and they did such a great cleaning that I was able to cancel the carpet cleaning appointment I had scheduled with them for the next day. The condo looked wonderful and it sold almost immediately. Would highly recommend them to others and would also use them for myself in the future!! Great job and a great team of people! Thanks Sue!!

Kyle L

I have used Calgary Trusted Cleaners twice now: once for window washing, and once for tree trimming. Both times a great job was done. The most important part to mention was the service. After the snow storm in September I had extensive tree damage on my property (like almost everyone else in the city). One tree branch in particular had fallen against a power line that I could not reach. Tree trimmers were in extremely high demand that day but even under the circumstances Michael was able to have one of his employees come to fix my problem in the same day. I will 100% be using the service of CTC again for my spring cleaning: junk removal and gutter cleaning.

Nadiya Maznychka

I have had a really positive experience with Calgary Trusted Cleaners. If you are looking for cleaning services I would suggest to check them out !!! Cheers :)

Leah Vollhoffer

By pure coincidence, I learned of Calgary Trusted Cleaners after having done some research on cleaning companies (CTC didn't come up on my initial search) - Michael was able to come in and quote right away and also schedule us in for a first clean that same week. The CTC team did a fantastic job cleaning, have been able to work around our working hours and have incredible rates. Invite them to quote for you, you won't be disappointed in the quote or their amazing customer & cleaning service. Thanks again Michael!

S Port

I booked and paid on line for move out clean on trusted cleaners website, which I found to be very convenient, minutes later I received an email thanking me for a booking and confirming my appointment. I was very happy with the crew that showed up on the day of my appointment they were really friendly and professional. I added a few last minute items that were off the list and they had no issue accommodating my needs. Not only did they help me with a smooth move but they are currently my bi-weekly cleaning crew at my new location. I'd like to thank them by giving them 5 stars for their service and recommend this company to anyone who is considering hiring them.

Alexander Kos

The staff at Calgary Trusted Cleaners are friendly, professional and detail oriented. I have them clean my office twice a week, and they do a fantastic job every time. Mike and Viktoriya are dedicated to providing exceptional service, I definitely recommend them.

Vinh Vo

Fast, efficient, and friendly. I would definitely call upon the next time I need maintenance.

Kate Marlow

I urgently needed a move-out clean. Calgary Trusted Cleaners contacted me within an hour of my inquiry (on a Sunday!) and quickly arranged a time for cleaning. The cleaner was early, she did a very thorough job, and the property is now ready to list. I'm very happy with the service.

Justine King

Used these guys for a move out clean and they did a fantastic job. They were fast, efficient, thorough and very professional. The customer service from the time of booking to the follow up afterwards was superb. Amazing job. 10/10 would use again.

nicole shaw

Let me begin by telling you I am a perfectionist and when I hire someone I expect things to be done to my standard. Calgary Trusted Cleaners actually went over and beyond my expectation. They did an amazing job cleaning everything on the checklist provided as well as doing additional requests. I have used them at various properties for both post build cleans and at my residence on numerous occasions for bi-weekly cleans and I have never been disappointed. There staff is pleasant and there price was much lower then I had payed before for an incomparable clean. I will continue to use Calgary Trusted Cleaners and recommending them.

miesha louie

UPDATE: they did reach out after this review to offer a free standard clean of our new house! I think that’s a really nice gesture and I appreciate them really going out of their way to get ahold of me to make the offer. I wanted to leave the prior review there though because it sucks that any of this happened to begin with, and a move out clean is so crucial and time sensitive that it’s important to share my experience. I’ll update the star rating after the standard clean happens- we are thick in bins and boxes still- but I am impressed with how much the company cares about trying to make this right! ORIGINAL: I read all the great reviews and decided to hire CTC for a move out clean of our rental when we bought a new house. I trusted they did their job as it looked clean to walk through, but I didn’t go over every shelf and cupboard and drawer before they left. But my landlord sure did for our walkthrough! Kitchen cupboard shelves were sticky, drawers were not cleaned, fingerprints still near cupboard handles, bathroom same thing, also dirty windowsills. The walk through was two hours before the next tenants took possession and the landlord agreed to let me go grab cleaning supplies and RE CLEAN the kitchen and bathroom and window sills, mostly to avoid the paperwork of hiring another cleaner. I told CTC after and they said they would send someone, I said it was to late I had already done it and I wanted a discount. They did give me 10% off, which is pretty measly considering the total was $600. My suggestion if you decide to hire them - thoroughly do a walkthrough with the cleaners with THEIR OWN checklist. Don’t just trust that they do the job they say they will!

Nate Peters

Calgary Trusted Cleaners were hired to clean my house, they did a wonderful job. They were on time, were very through and professional. Will definitely use them again.

Javier Salgado

Brandi was awesome on the phone and got me booked on very short notice. The cleaning was very thorough and I will call them again.

Dawit Hailemariam

I am a cleaner with Calgary Trusted Cleaner and they are very proffessional in business. I highly recommend them for cleaning. I have tons of positive feedback from my work. I am detailed and thorough. you won't be dissappointed. trained staff.

Erica Holmes

I would highly recommend this company. It was so easy to communicate via text/phone with their friendly admin staff. I was able to leave keys and they did it while I was away at work as I was in a time crunch for a move out. Quality was awesome. Loved the fresh smell and overall a very positive experience.

Steve Howie

Calgary Trusted Cleaners was recommended to me by my fiancee, who used them for a "move out" clean, and I have already recommended the company to a colleague. I was impressed with the prompt communication in arranging a booking (on very short notice, no less) and the thoroughness and care taken by the cleaning crew in completing the job. Very easy to work with Calgary Trusted Cleaners, would not hesitate to do so again.

Dan Sing Murphy

8-Jun-2021 > Booked a ‘Deep Clean’ residential service. It was anything but deep. 1 person did 4 hrs work, didn’t perform multiple tasks on the checklist, cut corners (but didn’t clean them), residue left on surfaces, rushed and very cursory job. Very disappointed. 17-Jun-2021 > The owner contacted me to discuss my concerns. They acknowledged that my expectations weren't met and we arranged for another team to come back and fix the issues. Everything looks great now and I'm very satisfied with the service provided. 1 Star up to 5 Stars!

Management Shared

I've used Calgary Trusted Cleaners on and off for over a year to maintain the cleanliness of our Calgary warehouse. They have provided us with very professional, and flexible service. All their staff listen to what our needs are and make sure we are 100% satisfied before leaving the site.

Aram Bannayan

We have used CTC for 2 years now at our bar and Grill. Their customer service is second to none. If there is ever an issue, they address it immediately. I would definitely recommend them.

Samantha Beamish

Very professional and responsive. We hired them to do some post construction cleaning for us and they made it look like there was never any construction in the building.

rickey grant

I have used Calgary trusted cleaners and have worked with them on many jobs they are very professional and take business very seriously. they are very courtious and friendly and just awesome people. I have recommended to many people and i will continue too. If you are looking to have the job done the first time call these guys you will not be dissipointed thank you michael and victoria keep up the good work.

Kimberly W

This company is very professional, the staff take pride in their work. A lot of effort is put into satisfying their customers! Great company to deal with.

Joel

We used CTC for the first time during an urgent situation brought about by tenants leaving the home in an uninhabitable state (pet excrement/urine stains and smell, hair everywhere, washer in disgusting state, etc.). Whereas other cleaners we tried were unable to respond in a timely manner or provide the specialized services we needed, CTC was able to handle the entire mess to the satisfaction of the new tenant (even addressing the smell of cat urine that had been accumulating for years). Most impressively, we called them on Canada Day and were able to schedule a deep cleaning for the next morning. Throughout the process they were incredibly responsive, giving us updates via text message both before and during the cleaning. The services were pricey, but worth every penny and I wouldn't hesitate recommending CTC.

Aaron Macklem

We have engaged Calgary Trusted Cleaners multiple times for post construction cleaning and the result has always been amazing. It is so important for us as a contractor to work with dependable people. This company is the only one we rely on to get the job done! Recommend without hesitation, can't wait to work with them again.

Seamus Coyne

Seriously sharp and professional service. Helped immeasurably to get my business to the standard that should be expected. Highly recommend!

Tylor Volk

Calgary Trusted Cleaners is a great cleaning company. They are easy to book in with and accommodate to our scheduling. Most important though is that they get the cleaning done efficiently and professionally. It’s nice to be able to rely on their consistency every time!

Ana

Overcharged and underdelivered. List f things to be cleaned for move in/out has not been completed.

dawit hailemariam

Absolutely great job i recommend anyone if need cleaning services go go go to Calgary trusted cleaners thank you guys for your great business.

Mascot Parties

These guys were amazing! Especially dealing with Sue! She was professional, fast at responding and made sure everything was done properly. Cleaning that was done was top notch and we will continue to use this company time and time again! Thanks for the great service!

Galyna Samarina

We rented our home during Calgary Stampede and we went out of town. Upon returning we found our home in less than nice condition. To say the least we were horrified and were too emotional and upset to deal with this ourselves. We called a few different cleaning businesses but liked the way Viktoriya spoke to us and empathized with us over the phone. She got a crew out to us the same day to perform a DEEP CLEAN. The cleaners showed up with their own equipment and supplies and they did a great job. Our house felt like a home again The price was fair and the customer service was well above expectations.

Amanda

First of all Brandi is amazing! She was so informative and helpful. As a former cleaner for another company I really appreciate her attention to detail and accurate descriptions of services. As for my cleaning, it was Fantastic!!! I couldn’t be happier. I got a deep clean with a few added extras. There was one tiny issue with items being missed but they came back right away and fixed everything fast and efficiently. Which I really appreciate. I would use this company again absolutely. I’ve used other companies before like Merry Maids and the office was just horrible. Calgary Trusted Cleaners are my new cleaning company as long as they will have me!

Powin Lau

The overall clean was good, just based on the fact that my apartment was dirty. Price: Extremely expensive. For just a little over 2 hours of "deep clean" with 2 people, I was charged $299. I was quoted $249 and the invoice does not show the number of hours. I opted for no appliances to be cleaned, and that was a reduction of $75. Floor Sanitization: My biggest problem was that to sanitize the floor, the cleaner sprayed what seemed to just be vinegar, out of a spray bottle and onto their mop. That is what they call "sanitizing" the floor. This is truly unacceptable. Vacuum: Their vacuum is extremely low quality, my handheld Dyson did a better job of vacuuming my rug after they left. Pictures: If you have any comments at all, the first response you get back is "please have pictures". It is not communicated to clients that any and all problems MUST have pictures. Since this was my first, AND LAST, clean with them, I didn't know I was supposed to take pictures, and now their customer service no longer responds. I would not recommend this company.

Elaine King

I highly recommend Calgary Trusted Cleaners. They are professional and highly qualified cleaners. Their staff are friendly and communicate in a timely manner. I will continue to call them each and every time I require cleaning services.

Laurel Lee Floreani

Rae, Arlene and Tanya of Calgary Trusted Cleaners did an amazing job cleaning my house today and I look forward to having them as my regular team. I am a return customer as I left briefly to try out a private cleaner. Needless to say, that didn't work out well and I am happy to be back! Brandi has also been wonderful to deal with in getting my cleaning set up again.

Sam Man

Great company. Their there when they say they will be. Came home to a very clean home. Was worried about companies out there just hiring anyone. Highly recommend them.

Rob Jackson

Fantastic group to deal with. Professional, easy to schedule, did a thorough clean. Highly recommend.

Matthew Ostrander

Super happy with the cleaning and customer service. They are very eager to meet expectations and very reasonably priced. Would recommend

Lila Haymour

My experience with Calgary Trusted Cleaners was exceptional. I booked to have the residential electrostatic-disinfection spray service done and it was worth every penny. Thank you to Sue for helping me at time of booking and providing me with all the information I needed. Very professional and I will definitely book them again.

Barb Schmidt

Very efficient crew. Went above and beyond my cleaning expectations. Very satisfied

Michael Gauthier

Calgary Trusted Cleaners are very reliable and easy to communicate for scheduling, specific cleaning tasks, etc. The crew always arrives in good time and they are very considerate of your personal space. They do a thorough cleaning job and leave the place looking polished. I would highly recommend them if you are business owner with large a commercial property.

Halton Lift Truck

We contacted Calgary Trusted Cleaners to inquire on some last minute work we had at our resort hotel in the Canadian Rockies. Michael and his team not only took on this last minute work request, they viewed it as an opportunity to build a relationship with our company. Their team was efficient, adaptable and friendly to interact with on the jobsite. We highly recommend! Ryan Kelly, Pomeroy Lodging

Len Oliver

Short notice situation and they were very fast on getting an appointment setup for the cleaning. Very happy with the job done, definitely going to recommend to friends and family and will use them again.

Elizabeth Robertson

Calgary Trusted Cleaners squeezed in my last-minute request for a move-out clean, and their team did an excellent job. During the walk through, my landlord wanted to know who I'd used, as, like me, he was really impressed. And their rate for the work was great too! A great experience all round.

Erin Chartrand

Using Calgary Trusted Cleaners was the WORST experience. I paid the $450 plus another $150 for windows for the move in cleaning to have cleaners come and do such a poor job that I had to get another cleaner to come again afterward. Further, they claimed to be finished cleaning a 2,400 sq.ft. home from top to bottom (which was to include all windows, blinds, inside all kitchen appliances, inside cupboards, all 4 bathrooms, etc. their move in cleaning check list is on the website but they clearly don't follow it) in less than 2.5 hours. When I showed up to review it was clear they hadn't properly cleaned and when I pointed out obvious things such as front of cupboards not being wiped down and cleaned they treated me like I was acting like a tyrant. They did take 10% and had another cleaner come back but it still wasn't a good job and I had to hire another cleaner to come and actually properly clean the house afterward. Further, my husband had to spend over an hour cleaning out the cleaner that was caked on inside the oven before we could cook dinner our first night in our new house as they didn't even bother to wipe that out. I would have done the second round of cleaning myself however I was 8 months pregnant and could not do that kind of labour. Don't waste your time and money, look else where. VERY DISAPPOINTING.

Hana Lindenbach

The managers and staff at Calgary Trusted Cleaners are amazing!! I’ve used plenty of cleaning companies in the past, but no one has been on the same level as them! Any time I have run into an issue with a clean (only once), the manager sent the girls back over the next day, free of charge, and made sure we were happy! Their level of communication is amazing. I can always trust them for a job well done. 10/10 would recommend to every one!!

Matt Allen

Calgary Trusted cleaners did a great job conducting a cleaning at our home two weeks ago. We wanted to have a deep clean prior to the arrival of our first child and we were very happy with the service. The staff was friendly and professional. I would definitely use them again. Matt

Casandra Chu

Wonderful service, right from the start! Very professional staff and very thorough. I had my salon cleaned and it never looked better. Mirrors were streak free and floors were done perfectly. Thanks again you guys!

Kondwani Nyangulu

I get my place cleaned by calgary trusted cleaners. They do a great job. You don't have to sign up for regular intervals, you can just book it when you want which is better for me and more flexible. The price is reasonable and they clean places I never thought anyone would (like under the sink!) They are also organized. They are trustworthy and great at what they do.

Clifford Hofer

I've had many cleaning services in the past, Calgary trusted beat them all. The service was top notch with efficient and trustworthy cleaners. I highly recommend.

A Google User

I’m a Realtor and finding services that align with my values and those of my clients is paramount. CTC provided great clarity to both myself and our clients. Trust is in their name so be sure to count on that.