Reviews of Atlas Appliances Ltd (Laundry)

Warren Oliver

Called with a problem to our LG washing machine, was unable to bring the machine in so internet suggested changing a few parts, Atlas parts counter guy suggested just the one part was needed due to history with other LG washing machines so we picked it up easy swap of the parts and surely enough washing machine works again. Excellent phone communication Excellent service from the parts counter Excellent parts counter advice What's the price to match......

Sean Joe boi

I love the store because of the hot owner

Kien Tran

We had to have our Samsung fridge repaired recently due to ice build up. We did not purchase the fridge from Atlas but found them in a google search for appliance repairs. They sent out Al, and it was a wonderful experience. He was prompt, knowledgeable, and a pleasure to have working on our fridge. Probably one of the best service appointments (of any service) that I've ever had. Will definitely be using them again for future appliance services. Thanks again, Al !

Linda Reed

Had washing machine problems and Al came out and had to order a new motor. He was back today and put in new motor and machine is working great. Al was very professional and explained what he did. He arrived when he said he would. Very personable and knowledgeable. Would use Atlas again without a doubt. Very impressed with the service.

AK P

Best experience always with Atlas Appliances. Huge Koodos to "Heather" who is truly a remarkable ambassador of this organization. She is the front person and the way she personally takes care of her clients is truly a wow experience all times. Thank you so much to Heather and Atlas team for truly being so great with their clientele.

GR8 Mah

???? Friendly Professional Service | Competitive Price ???? Purchase Date: Oct 5 2019 Item Purchased: GE Profile Free Standing Electric Range & Oven Model #: PCB987SMSS We have owned 2 sets of Kitchenaid fridges and electric ranges over a 25 year period and were looking for something a little different. After looking at Kitchenaid and Samsung electric range and oven units at a large box regional appliance store we remained seeking an alternative. We googled for the nearest GE appliance dealer and Atas popped up. We arrived at Atlas' unassuming store front and was greeted by Harry. We requested to view a higher end free standing GE electric range and oven unit that wouldn't break the bank. Harry showed us a couple of GE units: one with a warning drawer and another with a baker's oven. Not knowing what a baker's oven is, Harry explained that the drawer will heat up to 450°F and is used as a second oven. This was great as it is similar to a 2 door double oven with easier access and continued storage. The GE unit also has the meat temperature probe, which is now predominately offered in slide-in units. Harry further explained the pro's and con's of other manufacturers as well as after sales service from Atlas should an issue arise. Our purchase experience at Atlas took 30 mins from start to finish. On leaving the store we felt extremely confident in our purchase decision. The delivery and installation was provided on a prompt and professional manner. We have been using the GE appliance for 2 weeks and have been extremely satisfied.

Jessa Morris

Al was super friendly, efficient, and professional! He found the issue and fixed our dishwasher in no time, and also provided us with some helpful tips to keep our dishwasher clean and working well. Thanks again for the great service!

Cheryl Lindberg

Fantastic customer service! It was my first time in the store and they repaired my stove handle. The handle isn't available for purchase anymore and they fixed my old one right away. Friendly staff, highly recommend it!

Tabs

Cyler has come to my place twice now to fix some of our broken appliances and he’s done an amazing job each time! And a great conversationalist as well. 10/10 would recommend ????????

Shamly George

I had a wonderful service experience with Atlas. My Kenmore refrigerator ice dispenser was not working. I have to start with Heather who booked the service appointment over phone for me. She was so friendly, welcoming and accommodating. She was so detailed in explaining things. She made my worries go away with a single phone conversation. They sent AL to fix the ice dispenser. He is very professional and knowledgeable. He took one look and he knew what was wrong. He took time to explain everything to me. He knows his job so well. I highly recommend this place. Very impressive.Thank you Heather and Al.

Lee Krause

Had Al come out and complete repairs on our stove / oven. Very knowledgeable, and worked efficiently to solve the issues. Polite and personable; would gladly have him back if we ever need.

Terrie

Atlas Appliances Calgary So in response to your rebuttal of my previous review, Jaz, just because I complimented the service guy (who was right there in front of me) doesn't mean he didn't do anything wrong. He admitted that he may have pushed the fridge in too far. Also, I do not recall him checking the hose/valve for leaking after he installed the hose, the length of which was way too long (previous hose was only 3-4' and this one is 9-10' long). The professional plumber we have brought in to check the situation said that the unnecessarily long length of hose would have bunched up when the fridge was pushed back and likely pushed against the valve and caused the damage, considering the space available behind the fridge is only 3-4". No one touched the fridge or hose after your service guy did, so ultimately he did something to cause the issue and subsequent damage. As for the damage, since no one moved the fridge after he completed it, something was pinched and caused a slower leak until when we saw the damage and pulled it out, it definitely started leaking more. THERE WAS NO LEAKING OR WATER DAMAGE FROM THE VALVE BEFORE YOUR SERVICE GUY REPLACED THE HOSE, SO ULTIMATELY SOMETHING HE DID CAUSED THE DAMAGE. It was fine with the previous hose. Your service replacement of the hose (as recommended by your service guy but not an urgent necessity) and the excessive length of the hose, as well that he did not tape the excess hose up and out of the way, caused the valve to be compromised. Your lack of conversation with me during your visit and your unsympathetic reply with no offer to even replace the hose which you admitted has caused other clients to complain about the taste, after I had to call you for a response, was very unprofessional and uncaring. Had you shown at least a bit of consideration for our issue, this would not be happening.

Dennis Bil

Great group of gentleman in there. Always helpful and friendly. I'll always try to take my business there just from the customer service alone.

chris stoesz

I sent a request for a new refrigerator Sept 8, received a prompt reply from the sales department the next day (Sept 9) stating it would be available on Sept 15 for delivery and take away of my old fridge. Sounded great at the time. My credit card was charged 3 days later and then not a single response was given. Reaching out to the salesperson and leaving voicemails were not returned and an email received the same thing. After multiple calls, it seems my phone number on record was incorrect (not sure how, but things happen) and that might explain why I did not get any updates. But I was assured it would come soon, next week or more, likely. After a month of this, I'm told it was held up at the border due to COVID, etc. Fine, and maybe understandable. But what is unacceptable and the whole reason for my posting this rating with 1 star is the complete lack of communication from Atlas. The time I finally was so frustrated, the reception person really did reach out and help me with their internal communication. I received a call promptly stating my appliance was enroute and would be delivered the next week. Complete silence for another week, no update, I called again, on a Monday. I am assured the appliance is being delivered this week, I can have it Wednesday or Friday. I chose Wednesday, as it's been long enough (1.5 months). Wednesday rolls around, my existing fridge is empty (contents in coolers on my deck). When I call to see where things are at, I'm told there was no delivery scheduled for this day, and the shipment was in the warehouse. I would get an update later that day or Thursday. That was last week; I have called today, again, with a promise the sales person will get back to me today. I do not have faith that will happen, as the track record for this company to return calls or keep me updated as to when my delivery will occur has been all on me to find out. I have never chased any company or person this hard to find out where my purchase item is at, ever. If I treated my clients like this, I would be bankrupt and out of business. I do not recommend this company, unfortunately.

Chris Armstrong

Our refrigerator stopped working and being frustrated with the company from which we bought it, we decided to try Atlas. Alan was very helpful and over the phone recognized the problem and provided us with enough guidance to get the fridge up and running in the short-term. He ordered the correct parts and came out a few days later to install for a long term fix. I own a 4plex so I have 4 of each appliance and cannot wait for disinterested technicians from warranty companies who claim they are loosing money. I'll stick with Atlas and especially Alan!

Kate Wilson

I had a really strong chemical smell coming from my fridge/freezer and called Atlas Appliances in a bit of a panic. They were able to fit me in right away, and the technician who came (his name was Al) was absolutely fantastic! He was so professional and knowledgeable, and very thorough in both his work and his explanations of things to me. Honestly, this was one of the best service experiences I’ve ever had. Thanks so much!

Russ Carriere

A big thank you to Al Peters. Went above and beyond getting our dishwasher back up and running. Clear explanation what the issue was, and why the work carried out was required. Atlas may want to clone him :-)

Kevin Dechenne

I had a stove control board crash a few years ago, went to atlas to get a replacement, i provided the model number ect, got the part wrong one, but because i " connected it " and figured it was wrong before turning the stove on , i cannot return the part. No problem, it is what it is. Just the other day my washing machine was having issues, error code said it was the pump, im willing to give them another try, got the part, hooked it up but the washing machine,, was now giving another error code, long story short had to buy a new washer as it was a control board, again they will not accept the returned part as i " connected it to power" . what ever, so we went in to the store with all intentions to purchase a washer from them. I have never had a worse sales experience then this before, dont know how they sell any appliances when the first remarks are condescending , if he was trying to be funny its not the right place, this is his job is to provide us guidance and information so we can make an informed decision about an appliance. We wanted to purchase a washer, instead he proceed to go sit back at his desk instead of providing us answers to our questions. We left, purchased elsewhere from a box store from a salesperson that listened and provided answers. simple right!! Never again. the response from the owner says it all, we did have good luck actually. went to a box store and dealt with a great sales person that answered our questions and provided us with options rather then sitting back down at his desk. and we ended up getting a better washer for a better price then your store offered. And to clarify we did not demand a better price, we asked to match a competitors price.

Linda Tauscher

Very professional and efficient service from our service technician, Shawn. He was knowledgeable about our appliance (GE Profile range) demonstrated by his quick diagnosis of the two issues and the efficiency by which he replaced the two parts. He was prompt in ordering the parts and returning to install them. He arrived during the scheduled time window for both visits, took care to place all parts and tools on protective mats, and carefully cleaned up afterwards to leave the area as he found it. We had been using Sears Home Services for appliance repairs but that's no longer an option and we've been concerned. Now that we've found Atlas Appliances and experienced their great service, our minds have been put at ease. Thank you!

Sawback Builders LTD

I'm not one to often write a review but we are in the middle of a purchase of $16,000 of Appliances. I picked appliances out in June and offered to pay for them to make sure no delays would happen. I was assured it wasn't a big deal and the salesman would call me later to take payment. I was told i should expect delivery on July 27th of my appliance package. It is now Sept 2nd and I am being pushed back 2 weeks yet again. My wife and I and our 4 kids could sure use our appliances about now. There seems to be no understanding from Atlas about the major hassle they have caused. I still have not even seen an invoice for my payment and put 16000 on my credit card just to push this order forward.If they would have been upfront about delivery dates I would have picked something else that was available sooner or in stock somewhere else. Very unprofessional, they obviously are not looking for repeat business as they will say whatever it takes to make the sale and then crickets after you give them your money. Stay posted for how this all works out

Bec Rogers

I have a Haier combo washer/dryer that the heat had stopped. Atlas was called and the technician Al arrived. I can't say enough good things about him. He was prepared, knowledgeable, personable and COVID aware. And in no time my machine was up an running. High Recommend!

Garett Dickinson

Excellent service! Al called in the am and gave a time frame he would stop by. He showed up promptly and was an absolute pleasure to deal with. He took a look at the wine fridge and gave it a couple tweaks to get it going again. The whole experience was easy and Al was easy to talk to and was clear on the path forward during repair. Would recommend to anyone looking for repairs on their appliances! Well done Al and Atlas appliances!!

David Harvey

Fantastic Service at a great price. I needed the glass replaced on the stove top of my range. They sourced the part and installed it faster and cheaper than I could have hoped. The technician Al was friendly, helpful, Covid-aware and did a great job. Highly recommended.

Elizabeth Kearns

Fantastic and prompt service! Al called in the morning to confirm his arrival window and showed up promptly and prepared with awareness of the issue with our oven, what might be wrong and what parts he might need to fix it. Within 15 minutes he had diagnosed and fixed our oven. He was patient and friendly and wouldn't hesitate to call on him again for an future service needs!

Ian L

We needed to replace our dishwasher but knew that the install would be challenging due to the weird construction of our cabinet cutout. We actually would have replaced it earlier but had been burned by the previous installation and waited until the dishwasher was completely dead. Harry the sales person helped us , and based on our pictures was fairly certain the dishwasher we selected would fit. He was suggesting lower priced models and didn't try to up-sell (we ended up doing that ourselves). Jason the installer had some challenges as the fit was tight but managed to get the dishwasher in and put in extra effort to make sure that the install was as good as possible. Overall, the experience was very well handled and professional throughout the process.

Jeff Gosnell

We had issues with our stove. Being under warranty we had Al from Atlas recommended from manufacturer to take a look. He was professional, personable, and knowledgeable on what he was doing. Will be calling again when needing assistance with appliance repairs. Then you for a great experience.

Greg

I needed a cover for my oven light and nowhere sold it. I walked into Atlas and I was met by their service manager who offered me the glass cover for free! He could have charged me, but it was a spare part they were willing to give me which made all the difference for my repair. Really appreciate it guys and won’t be forgotten.

Trudy Gunn Bounds

What an amazingly great experience. Home Depot uses Atlas Appliance as their warranty provider. Our new Range was leaking gas intermittently. Called Atlas, they sent us Al. Al came into our house COVID ready. Masked, gloved....he opened our range door and knew exactly what we needed. His service was/is so professional,friendly and knowledgeable! We were in great hands. For any service work on your appliances call this knowledgeable Company. From the lady making the appointments to *AL* Thank you!

Victor Markiewicz

I went there looking for a part for my stove, received friendly and competent service and a good price, I recommend Atlas appliance to anybody

BD MOM

Excellent service! Our gas oven died on the Friday of Thanksgiving long weekend. Called these folks as soon as they opened on Saturday (so happy they didn't close for the holiday like some other shops). They told be to bring in the dead igniter and they would for sure get me set up with a substitute. They DID!! and 20 bucks cheaper too! Thank you so much. Highly recommend this place. They saved turkey day!!

Marilyn Shuffler

Just want to extend my thanks to the two personable and competent Atlas technicians (Al C. and Al P.) for the fine job at trouble shooting my LG washer issues namely the PF code and the LE code. It is so good to have my washing machine back in business again! Thanks again guys!!

Ellen Britton

I took delivery of my new range on Friday November 6. Delivery people arrived at my door not wearing masks. I asked that the please wear a mask , I was informed they did not have any. I provided both with masks. I was told that one was excempt due to asthma but they would wear a mask. The masks were worn under the nose , I asked that masked be worn properly and was met with more excuses. Called the office and asked to have an owner call me. Monday at about 11 am I called again and spoke with the owner. I got a half hearted applogy and said he would get back to me later in the day. As of cIosing time have heard nothing. Website says white glove delivery service . I was told the stove would be leveled etc. Nothing was done other than being pluged in and moved into place it was not leveled. Apparently the level had broken during the previous delivery. I believe my health was put at risk by this delivery crew.. Beware people!

Mike P

The company that manages the property i rent arranged for Atlas to send a technician to fix a problem with a leak inside the fridge, i got a call from a technician named Al, he was great since the beginning, he worked fast and was very respectful and with a great attitude even when you could tell he had a long day, great experience.

Betty Johnson

Excellent experience with Atlas Appliances, from start to finish. They were very helpful in scheduling an appointment that worked with my schedule, which I really appreciated. Heather was friendly and efficient. The service technician, Al, kept me in the loop, quickly figured out the problem and took the time to explain the repairs. A great bunch of people who know their stuff and understand what customer service is all about.

Nolan Cody

Called Atlas to repair a faulty touchpad for a $2500 microwave. They arrived on site, diagnosed the faulty touchpad as faulty, and advised they can not get parts anymore so there's nothing they can do. They charged me $178 dollars to tell me what I already know, and sent a tech despite the fact they could not repair the issue. 100% ripoff. Almost scam worthy. I've since ordered the touchpad (That they can't get) and have repaired the issue myself. Completely useless. Avoid.

Elm Street

Needed a "repair" on a wall oven. Temperature way off. I expected it needed either a board replacement or an element replacement. The technician arrived early (after a call got cancelled) and determined it just needed a "re calibration". Who knew? Short and sweet. And works great

rick ferris

Cyler provided exceptional service in the delivery, installation and instructional details of our new Bosch dishwasher. An extremely capable individual who made the experience fun and informative ! Atlas - "Great Product, Great People"

Sandra Peters

A five platinum star experience! From first contact with Cindy at the Service Desk to Al Peters the Appliance Technician. I do not recall ever having stellar and impeccable service like this. Al was better than excellent in his service to repair my LG washer that the drum broke. Honest, sincere, polite, helpful, and EXTREMELY KNOWLEDGEABLE! The best! I tell everyone to use him and how great Cindy is. So pleasant and kind. Supreme service DOES EXIST! In calling around initially I couldn't believe the lack of service in the industry. I finally called Atlas and WOW. I would never ever call anyone else again. If there is such a thing of perfection in service... they have have it. Al is unbelievable. Cindy at the front lines was exceptional in demeanor. No trickery. Just straight up GREAT SERVICE from finish to end. My sincerest gratitude to both Al the technician and Cindy at the front desk. Never will I call upon anyone else again. Yes, EXCELLENT SERVICE does exist and NOT gougers. I wish I could give 100 stars! Al is like a white knight in shining armor!

Destiny Mercereau

I have had nothing but amazing experiences with the guys at atlas appliances! My rental company only deals with them for maintenance, and appliance replacements and I’ve never met so nice of people! Today I had an absolutely amazing experience with Al, he is a great guy! Thank you all so much for such positive experiences!

Zahra & Navroz

A fantastic service call!!! Their service rep Al came over and provided excellent insight, patience and service. He was very knowledgeable and was determined to find the problem with our refrigerator. His pleasant demeanor, friendly nature and caring attitude made this experience with Atlas exceptional. Thank you for the service and great for you to have Al as a member of the Atlas Team!!!

Tara Bliid

I had Atlas out today to repair my dryer. Al showed up on time, very friendly, honest, and professional! I won't hesitate to call him again in the future, should I need appliance service! Thank you Al/Atlas!!

Elijah Omorogieva

Al Peters thanks for the quick and great service. Really appreciate it

Gary Spear

Great service by Allan. really appreciate the service he provided

Wendy Beckett

I was having problems with my oven. Called Atlas and they came out quickly. Al was very thorough and prepared, he came with the replacement part, even though we didn't end up needing it. He checked everything out thoroughly and made sure all was working well before leaving. I have used Atlas before to repair my washer, dryer and dishwasher. They are the first company I would call.

Jacob Parti

The staff are very rude and disrespectful, I don't think they are aware how custom service roles are supposed to handle clients.

Dan

Great customer service. I came in on Tuesday to find a replacement drain pump. They didn’t have any in stock but Fred said he would have more on Friday. When I showed up on Friday Fred had the pump for me. Once again great customer service and friendly staff. I will be coming back. Thanks again Fred #customer4life

Anu Sahay

Thanks so much! Excellent and efficient service, thinking outside the box, Al P. solved the problem with my Samsung dryer!

Stephanie

We purchased a new dishwasher from Atlas and had our old one moved to a rental property. I don't normally write reviews, but I wanted to recognize Cyler for going above and beyond to ensure the installs were a success. It was a complicated situation and he was very understanding and kind throughout the process. Based on this service experience, I will be buying from Atlas again and would highly recommend them to anyone in the market for new appliances. Thanks again!!

Don Woolley

I purchased a new refrigerator and dishwasher at Atlas Appliances in July of 2020. After the fridge was installed, I realized the controller was not responding. After a number of phone calls and them coaching me on trying to "reset" it, they sent a technician out the following week and it was finally working after that. I understand these things happen so forgot about it. The dishwasher was installed about that time as well. In January 2021 I discovered water leaking in my basement. I determined the likely cause and had the water in the house shut off intermittently until I was pretty certain it was the diswasher line leaking. I had a plumber out who confirmed a slow leak at the dishwasher connection and repaired it, then I repaired the damage in the basement. Then I called Atlas and left a detailed message with the receptionist on what had happened as the service manager was out. It has been almost 2 months and he has never returned my call.

Pamela Hampel

Jeff was incredibly helpful this morning. He asked me a few questions and was able to solve my problem over the phone. I will pop by the shop to pick up the part I need but this company is incredible. Would highly recommend them!!!

Meagan Rossiter

Al was great, he looked at our fridge and stove. Very nice to talk to. He works fast and makes sure he does the right job!

Michael Berscheid

Great experience buying a new washer and dryer from Atlas. Knowledgeable and no pressure sales atmosphere. Very refreshing dealing with Harry. Al, one of the service techs was involved in delivery. Very polite and went beyond his role as a tech. I really appreciated his perspective and information.

Kim Bloomfield

Best Prices, best service, best staff! Call Harry he's an absolute gem to work with, honest and knowledgeable!

Terrie Stewart

BE VERY WARY OF USING ATLAS APPLIANCE REPAIR. After having them replace a control panel in our fridge, the service guy recommended we replace the waterline hose as it has some buildup on the end by the fridge, so we got him to do it. The hose he put on was a lot longer than the initial hose and was a big coil behind the fridge. But he pushed the fridge back in. We ran over 20 ltrs through the hose and it still tastes awful (rubber hose taste and musty). On Sunday (3 days later) we went downstairs and happened to notice a huge water stain on the ceiling with stipple, drywall and water dripping under where the fridge sits. We managed to turn off the water and got Atlas Appliance service guy and manager come look at it on Tuesday (5 days later) and service guy admitted he may have pushed the fridge in too much and damaged the valve but today they called and said they are not taking any responsibility and will not fix the hose, the valve or any of the damage! ???? I guess its on us to put through our insurance and/or small claims court. Atlas is Not very customer service oriented. We are not impressed in the least bit. Pics enclosed.

Kelly Williams

I had a very frustrating experience today with Atlas Appliances. I called and made an appointment for a repair technician to come out to look at my GE washer. The lady very politely told me they were booking the end of February. But then said she could get me in on the 11th. I wrote the date down. I was working on the day, so I booked it off work so that I could be home. At 11:00 a.m. on the 11th, since I received no call, I called Atlas Appliance and asked what time I might expect the repair technician to be at my home.. And again, was told very politely that my appointment was not until the 17th. As I took the day off work, I was very upset. I told the lady a phone call would have been appreciated , since the appointment was changed. Although she was polite, this error is very unprofessional and very frustrating!!!! I hope I do not get billed a service charge when and if the technician shows up. After seeing the response from the management, I strongly urge caution from using this company. I was scheduled for Feb. 11th. This company can't seem to handle any criticism, rather than handling it professionally, they just cancel your service. Customer satisfaction is not high on their priority list, in my experience.

Krista Mainprize

We had conic issues with our ice maker. Al came out to take a look. He was personable, and knowledgeable explaining everything to us on what was going on in general terms. We will be using Altas again for all our future appliance needs. Thank you for a great experience and all the help.

Brenda Mitchell

Atlas Appliances Ltd., are a company you should run from. I required and island fan for my newly renovated kitchen. I found one at Atlas that a previous client did not take. Harry gave the measurements of the fan and my contractor thought he could make it work. The fan was a 36" and I was looking for a 30". I picked up the fan and was advised that if the box was open I could not return this. My contractor did his due diligence and looked at the fan's website for installation. The 30" that I had ordered 3 months prior arrived so instead of taking the chance I returned this back to Atlas box unopened. Management decided to charge a 400.00 restock fee. This was never mentioned or I simply would not have taken it. This company did not order this in for me but found a great way to make an extra dollar. The Manager Gary Dhanjal has not even had the courtesy to reply to my e-mail regarding this. STAY AWAY FROM THIS COMPANY THEY ARE NOT ETHICAL!

sandra Peters

I left a review yesterday. The owner asked if I was related to Al as we share the same surname. Peters is a fairly common last name. To verify and confirm, we are not related in anyway, just a coincidence. Thanks for asking.

Pat Davis

We were very pleased with our in-store experience. The delivery and set-up by Tyler was excellent and in a timely fashion. Would recommend Atlas to everyone. D & P Davis

Rosanna Smith

I’m rating Atlas 5 stars because of the service Tec Al. Your knowledge, expertise and calm nature was very much appreciated. You solved the problem and fixed it quick and even called the next day to make sure everything was good. Your a rare individual. Thank you

Stephen Bauer

We had Brandon here fixing our GE Wash Machine - it was warranty work. We needed a new transmission. He is wonderful! He fixed our machine and showed us the secrets of how to use it properly - that we didn't receive from where we bought it. He is friendly and knowledgeable and happy to share his wisdom. We would highly recommend Atlas Appliances for your appliance repairs and definitely recommend Brandon as your Technician. Very pleased -thank you so much!! Stephen & Yvonne Bauer

Sean Price

If you're looking for replacement built in with the same dimensions, save yourself time time and call these guys. Moved into a new house and the microwave was busted, microwave was a built-in from 2007 so finding something that matches and fits was going to be a pain. Asked these guys if they had something. Atlas asked for the model code, said here's the one that'll look the same and fit and proceeded to order it. I was a little skeptical but it arrived and I quickly installed it myself with no issues and it fit exactly like the old one. Looks great.

Elmer Fudd

First time here. The sales & service guy was pretty knowledgeable & friendly its as if he was an old friend....after a few calls to the "OTHER GUYS" before this I was disappointed of them...but this fella was spot on...unfortunately I didn't get his name...now my broke down appliance works like new again THANKS to Atlas Appliances I will definitely tell everyone about you

HAN XU

What an amazing guy, Mr. Alan, the tech came over my house and fixed my 10 month old GE range indeed. His dedication, loving and caring characters amazed me. Not only did he fix the connection problem, but also explained me the therory behind it. Alan was so patient and paying closer attention to me the whole time while he was in my house and exchanged his idea and experties with me. All the great traits of Mr. Alan definitely supassed the induatrial level and make him beyond ordinary. Our.family wish Mr Alan a promising future with Atlas, and because of him we trust and respect Atlas Appliances and will absulotely recomend the company to all the people I know in the future. Thank you Mr Alan sincerely, wish all the best to you and your family. Han Xu

Jordan D

Really great service. Thanks to Al Peters for fixing my dishwasher!

Sara Green

This company gave my parents a date for a service call, then insisted it was never booked. I heard the conversation about my mom having to rearrange appointments to stay home from work, and Atlas insists it never happened and she was never scheduled. Then in "taking your power back" decide to cancel the service call instead of trying to make it right. I hope you feel super happy with yourselves in screwing over two hard working seniors.

Sean Leahy

We had Atlas Appliance technician Al come to fix our dryer. Al was friendly, knowledgeable and professional, he was able to answer all of our questions and gave us some money saving tips!! I highly recommend Atlas Appliance for quality repair at a reasonable price.

Heather MacPherson

We had Al the technician come to our house today to fix our dryer, and he was great! He explained everything that he was doing, and was very thorough in his work! Would definitely recommend!

Karla McDougall

This is my second time using Atlas, for different appliances, and there is a reason I return and will continue to return! Atlas was very helpful, up front about their pricing, knowledgeable, friendly, personable and happy to answer all my questions. The woman who took my call and booked my appointment was an absolute pleasure!!! The technician Cyler, arrived in the timeframe he said he would, was very friendly, thorough, efficient and explained all the work he completed in detail. Cyler was also an absolute pleasure to work with. I would highly recommend Atlas and once again I am a very happy customer :)!

Jennifer Potter

This was our first service call with Atlas Appliances, and we have been THRILLED from start to finish! Fred over the phone, and then Al in person were excellent at meeting our needs quickly, efficiently, and in a friendly and timely manner. Al was great at communicating when he would arrive, what he needed to do, and how he quickly resolved the problem. With regard to the physical distancing required for covid-19, Al was respectful in every way, which was greatly appreciated. We would not hesitate to recommend Atlas Appliances to anyone in need of appliance repair! Thanks so much!