You have the feddbacks of people who purchased the services and products of 10th & 10th Car Wash (Laundry) near Calgary (Canada).
Right now the business receives a score of 3.8 stars out of 5 and this rating was based on 127 reviews.
You must have seen that its rating is really positive, and it's based on a high number of reviews, so we may think that the score is very faithful. If people have bothered to rate when they've done well, it works.
As you know, we don't usually bother to set reviews when they are positive and we usually do it only if we have had a problem or issue...
This Laundry belongs to the category of Self service car wash.
Great for washing my Tesla Model S P90D Close to home. Good pressure. Good price. @rent_a_tesla_yyc
Washed my SUV at this location yesterday around 7PM. There was no staff on site to assist with questions or provide me with a receipt for the amount I paid for. Use other location if you need to expense your carwash.
Not gonna lie, I fell victim to the same idea that I was being wrongfully charged at first, but upon reading other reviews I see that its just... generally confusing. I definitely missed whatever signage there was. I'm curious as to why there's preauthorization here when I've never experienced that at other credit based car washes, but... oh well, I guess? I see based on another review response that new payment machines might be coming. Perhaps tap/debit might solve this problem for them, and I hope it does. Otherwise, its a perfectly fine car wash.
It seems like a twoonie is getting much less time these days than it used too...
The staff is really helpful and nice. They have everything you will need; rags, car care products, wide range of car freshners, interior detailing sprays and a new carpet shampoo machine. It is my to go spot when I need to clean my car.
Good place.
The spraying time is too short and it requires $2 minimum to start the spraying. I find waste my time running to the coin slot so that I don't have to put another $2 in.
Always busy but the lines move quickly. Good wands in the washing bays, and they take credit cards so you don't have to plug the machine with change every few minutes.
Good price
My cars clean after going to the car wash. I use this ine frequently. They have a change machine. Which is a plus.
Standard coin-operated car wash. Each bay holds 2 cars, and you have the option of using coins or credit card. There's a foam brush and lots of settings on the water hose. The attached office has a change machine in case you only have bills. I'm subtracting one star as the vacuums really suck (not in the way you'd want a vacuum to suck) and they do absolutely nothing to get the dog hair out of my seats. My 18v handheld vacuum is actually better.
Easy to use self serve system. It's always been clean and tidy ????
Good car wash for your money.
Poor service inside at the desk, better places to go.
Great car wash. Don't go on Saturday all of Calgary is there
Credit card machine didn't work. Dirty and disgusting place. Go here if you want to waste your time with *cash only* when the credit machines are broken. Worst customer service ever experienced in my life while he screamed at me while I tried swiping my card. Joke of a place. Husky a few blocks over is ten times better. If you want broken machines and rude service - this is the place to go.
Decent car wash
Worked fine, no issues.
Earlier this month I posted a critical review of this car wash. I received a very polite and respectful response from the owner which prompted me to take my unbelievably dirty vehicle to be washed. It was a very good experience. The bays are large and heated and very clean. The water pressure is great with lots of soap. The rinse cycle has good clean water leaving no residue. I am updating my review to five stars for this business which clearly has undergone some upgrades fairly recently. I will be back! Highly recommended.
I always go here. Stuff always works and the line is usually short if there is one. No RVs, trailers or trucks over 1 ton allowed
This was the best place in Calgary until today. New electronic payment machine . 2 bucks and only soap. My little car is soaped in 45 seconds. 2 more bucks to rinse only, taking 30 seconds. 2 bucks more for wax, only. Was the machine malfunctioning? Still clean and the pressure does a pretty good job. I will "edit" as I cannot reply. One question for you. Once your pay your 2 bucks, can you ever change the water from soap to wax or rinse, or are you stuck with 2 full minutes of one or the other?
Seeing as this location is downtown was worried about three price, $7 later car shining, clean brushes, many open bays, could have more selections eg bug remover, but not a deal breaker
Bit of a hidden car wash that might not be as busy as the other one's. Takes VISA so if you're quick you can soap and rinse for $3.00
I have been using this car wash for about 2yrs now. I found the staff & owner to be very friendly. Not only do I love the owner taste in cars, But his friendly personally & care for his customers' needs are quite evident!! I would recommend this location for all your car care & detailing.
This is probably the first time I would ever write a review about a business. It's quite shameful to believe some certain people still carry hate in their blood. The owner of this business presents a possible hatred for people other than his race. That's my belief based on the treatment I have received. I made sure I used the facility numerous times to make sure I wasn't assuming. You walk in and not an atom of customer service not even a hi! Ask for change to have service done at his business and the I already could tell the chemistry of the man was off. I clearly ask him if there was an issue or if I did something wrong. He raises his voice loud and tells me business is good and I don't need to come back. Quite interesting to witness such tension. I don't recommend this place to no one. ABSOLUTELY NO ONE
Impeccable value for wash. I can clean my car with a full rinse, full soap, rinse then spot free for 4.75-5.25 routinely.
Great place to get the bug juice off after a long drive in to the mountains
Awesome car-wash. Super affordable and always clean! Has everything I need, and is now open til 11pm which makes it even more convenient. Nice staff too.
Happy this facility is still open. Very useful for self cleaning of vehicles.
Bays are clean. Seems like a quick turn over, haven't waited for excessive long periods of time.
Really good great pressure. And cost
Credit card machine doesn't have tap, make sure to bring your card and not just your phone!
Easy car wash
Great Car Wash 10/10 ????
Gets busy when the weather is nice. But overall a good facility. They have credit card option in the washing bay which is nice so you don't have to have so many loonies and toonies in the car.
Great place to wash your vehicle, just bring a chamois cloth to dry it off.
This car wash facility does not give enough time per looniee...
Regular do it yourself type of car wash. I think this maybe the only one in the area as the lineup can be quite long when the slush has gone! But did the trick for a reasonable price and it’s easy to access. Didn’t spend much either to get it done
Perfect. Great location.
A cut above the standard gas station wand and vacuum do it yourself bays. New equipment. Plenty of supplies like upholstery cleaner paper towel and other car detailing supplies
Great place. Always busy.
Spic and span!
Great place for an early morning car wash. They take credit cards which is great.
$2 minimum per cycle, so if you let the time run out and just need a bit more time you can't just put in $1. Very quick timer per each $2. I have been at other car washes where I get almost the same time for $1. Seemed even faster when using any function that used a soap product. First time here and last, absolutely awful.
I only go here because it's close to my home. But the owner either has a grudge against the world or he doesn't know how to smile. I've been going here for 1 year now and figured out how not to give this guy extra money. The minimum is now raised to $3 for 3 minutes, but using loonies and toonies is still the way to go. Don't use credit card unless you think they deserve the extra business. So.. First Take the brush down and lay it on the ground. Then Insert $3 while in soap mode. Spray your brush for 10 seconds to get rid of dirt on the brush so you can use it on your car. Then spray the rest of your car in soap mode for 2 minutes. Then switch to brush mode and start brushing your car. You should have approx 30 seconds left. Take as long as you like, even after the time runs out because your car will be well soaped. Make sure you brush your car well. Then, in Gloss Wax or rinse mode, insert $3 and rinse your car off. 3 minutes should be plenty time, as I have a Toyota Highlander. So there you go, $6 for a good car wash. If you like the owner, you can take longer and reward him with more business. Me? I'm not giving him a dollar extra until he learns to smile. - - edit.... My wife asked why I need a smile to wash my car....I just believe you do more business with people you like.
When I went they were closed during their advertised open hours. Not going to bother coming here if I can't rely on them being open.
I don’t know why but one of the few car washes that actually has spot free rinse!! Really good bay!
Great service! Super convenient and fast! Will use again A+++
Update: Still close earlier than posted, and now more expensive. (unreliable hours, closed at 9:30 today, I came back with a second car right after washing my first one and found it closed) The also sneakily changed the time cost, the machines now always round UP to the nearest full dollar. It was charged in 25 cent increments up until recently. All prices are now in full dollar increments. (Your $5.25 wash is now $6.) They can say the bay prices haven't changed but you will pay more here almost every time now. I only come here occasionally because it's close to home, there are cheaper and more reliable options.
Clean, and good wash
Really good coin-op car wash... IF you happen to be downtown.
Love this place
Best wand wash in core
Decent car wash. Offers credit card payments for self wash, but is expensive.
Terrible place, rude staff, minimum soup. Had a conflict with staff at the end that guy just scratched my truck. Trust me you don't wanna go there.
I really wanted to give 5 stars as I come here often since I moved, but I'm currently here at 7:18pm and it's closed. When advertising open till 9pm..
Great location on par pricewise great pre soak setting (green spray) wand is a bit hard to handle and the previous setting takes a bit to clear out the hose so careful after wax onto rinse not to hit your windows right away. Gets a great clean though which is ultimately the most important. Sore forearms aside
Convenient, and as about as good as a car wash can get.
The staff guy sitting there watching TV is just rude.
Very easy to use. The employee working there was very helpful. Clean car wash bays , too
Great spot for a quick clean. Price is on the high side, but that’s to be expected downtown.
Great location.
Good pressure and equipment seems to be well kept
Good hours and location.
The car wash bays themselves are decent, good water pressure and seems like good products are used. The reason for 3 stars is the fact that 2 cars fit in each car bay which can be annoying. Also, the owner needs to learn some customer service etiquette. As others have mentioned, he is quite rude and nonchalant about having your business. Huge positive is this is one of the few hand wand wash bays in the downtown area.
Well thought it setup.
The machines hardly ever read your card. Terrible to drive all the way there only to not have the machine work for you.
Only SW downtown wand wash that I know of, can't give 5 stars based on the time given but it's close to downtown so expected.
Equipment is in great shape, spot-free rinse, pay by credit card and in the summer you will see a lot of interesting cars being toweled off
Best car wash I've used. I love the continuous timer when you use a credit card, no fumbling with coins in between. The brush was in great shape and l super soft and the prewash removed all the tree sap! This car wash cleaned my vinyl wrapped fozzy better than any spot I've been to!
Hi owner of car wash please change changed start time. $ 2 dollars for 2 minutes want you start sooner rather than later just wanted you start making money . please nearest convenience others car wash talk with tell them directly start same time thank you for start 2 dollars 2 minutes time
Nice and convenient wash place
Great car wash in downtown! It’s very convenient and price fair. I usually take my car there out of rush hours. If it’s busy sometimes you get lightly warm water and small amount of soap, so choose the right time!
Always a great experience. Like the stalls set up too. Thank you for being part of the neighborhood!
Cheap and always tidy. Great central location to get your vehicle spotless.
The new tap system and touch screen for the washer stations and the vaccum systems was a well needed upgrade!!
Open till 11PM - closed @ 1030??
Busy if you're using the vacuum just remember to pull out onto the road directly without backing up you have your own route
As good as a serve serve car wash can be. Conveniently located at 10 & 10 SW
Nothing special about this car wash. Positives: lines aren't crazy and the machines take both coins and credit cards. Negatives: doors open using an awkward button system, and bays are for 2 cars at once, meaning the car in front could well make the car in the back wait to leave. Not much else to say. The car got cleaned... It's a car wash.
Friendly guy at the counter, but the washing time is too short. I always use coin car wash and this one has the shortest time.
It's convenient being downtown
Great downtown car wash! Takes $1 / $2 coins or credit cards and has a change machine on site. Employees are friendly. I had my first issue there today when the bay I chose had a frozen pressure washer, but the next one worked. Can't complain about that when it's -30 outside.
Great price and fast machine operation. Don’t need to wait long for soap dispensing.
I like thise place time is good for what you pay
Used to be an OK car wash that is now just bad. They now have supposedly 'changed' their systems and charge you a lot to do basic vacuuming. They could care less about it when I complained about it.
Oky it is car wash not bad
Unreal car wash. Since moving to Calgary I've been looking for a proper car wash and this is definitely the best one I've tried. Pressure is great and lots of space around the car to get around as well. Some of the other locations had very outdated washers and I felt the brushes at other places weren't well maintained either.
Best car wash Calgary down town but only for customers.not good for owners ....wage15 now .tax up.35% car wash supplies and soap up last 2 years ..please start 3 dollars and 3min maximum .and tel all near car wash. Do same thing start today
It's close to home for those who live downtown, and it's easy to pay with a credit card. I think it's expensive but I go anyway.
Expensive but always clean and friendly
Its the carwash I've been going for the past year. The addition of tap payment is nice, however I was disappointed that they cut the vacuum duration down to 1min (was 2 mins before) for the same price.
Easy to use, convenient and good r Price
The worst car wash in downtown. I've been there 5 times and during the afternoon rush time the machines would not work for half of the times and they will not issue the refunds. Been there twice in the evening to wash the car when it's not busy and they were closed at 8.15pm and 8.30pm when the closing time says 9pm. I talked to the owner and he said we close when we want to and it wasn't busy today so we closed.
The owners are good people,i like this car wash
Great car wash!
Glad they were open in this cold weather
A little busy but had all the fixings needed to clean my car
This place is awesome and you can pay with credit card
Good self service car wash
A convenient place to clean you bicycle or your car!
Exactly what you expect from a coin wash, nothing more and nothing less
Good location, takes coins or card which is very useful.
Good place to wash your car. The lines move reasonably fast.
I love this car wash
Love this place
Good place for a clean
fast and cheap
They don't give you much time
Oh so clean!
Very short water shoot time.
This all cash business seems to be a hot bed for misrepresentation. The Soap has only a 10% soap content....Rude staff!
Reliable and convenient wash for downtown customers.
Powerful hose and good location.
Great Service!
Been going here for years due to its convenience; but no more!! The last change in Mngt/Ownership has made this location WAY overpriced. (either in cost/min or with the quality of their products) Used to get vehicle spotless for $10-12, now can't even get it clean w/o timing out when using a CC. ($14 max/transaction). There are way better wash bay facilities within easy driving distance.
Very convenient and the equipment is well maintained. I had a small issue that actually turned out to be my fault. The Owner was very professional and easy to deal with. Certainly recommend.
My standards aren't high for customer service of a car wash, but one of the workers was verbally abusive to me this weekend. I had been going here for 15 years but this ends now :( . Really? verbally abusing a customer for wiping down her car?
One of the better spots in the city for sure. I've never had a problem with any of the bays or machines. All the wands seem to be new and provide great pressure with hot water. Quality chemicals, always clean, brushes are of he correct type of materials. Vacuums work great too! With good staff and knowledgeable and friendly owner who is more than willing to show/tell you about types of soaps used and the workings of his bays, it's perfect spot to clean your car.
The car wash machine needs $2 start every time , I put $2 for raisin ,than only have one dollar coins, I put $1 for foam brush, it shows I have to put $1 again for starts, ok, fine, I put $1 again than garb the bush to clean my car and curiou why it has no foam comes out, after I check the machine I find out it ate my coins, and I only have one coin left , can't even start the machine to raisin my car !! I didn't notice if the is a coin change machine outside , but will not recommended this place to wash your car. They're some place havr real people there yo help you and only $1 start !!
Well kept bays and good working coin operated machine. It’s is a little bit outdated so -1 star for that. Overall a suggested car wash in my books
Great location and great service! One of the top tier car washes in Calgary.
OMG WOW Today I accidentally locked my keys and my phone inside my car while washing it. I went in to ask to use their phone and make a call and the owner immediately said no and then proceeded to phone a tow truck company to have my car towed "because he was losing business." Most of the stalls were unoccupied and the place wasn't even busy. Anyway, I ran home (which was thankfully only 2 blocks away) and thank god the apartment rental office was still open on a Saturday and able to let me into my apartment to get my spare key. I ran back down the street to the car wash and arrived literally as the tow truck that the owner had called was arriving to tow my car away. This whole ordeal only took 25 minutes start to finish. Then the tow truck driver started yelling at ME because he wasn't gonna get paid to impound my car. We've been long time customers of this car wash but WOW, that is the most brutal customer service I have ever experienced! The new owner is a horrible person. Wow. Good selection of air fresheners though.
Worst car wash in the city. Brushes don’t even work.
$15 charged to my credit card for a wash that would usually cost me $4 in change!! What a rip!
Excellent car wash in downtown.
place takes CC which is great now !
Don't bother using these guys. They have a 15 minimum charge that you don't find out about until you see your credit card charged the next day. Not a great deal considering I only used 7 dollars worth of time. I would recommend putting a sign up in yoir washing bays or outside your washing bays saying this. It's the 21st century, most people don't use coins, especially in a pandemic. Will not use this business again as they charged me double than what showed up on the screen when I stopped using the washing bay. Edit: This is a car wash, not a hotel. Not sure why a credit card needs to be pre authorized with an amount that is charged and then held for 2-5 business days. Just charge the card for whatever the amount is used. 2nd edit: over two weeks on and they have still not refunded the difference. Very dishonest business practice.
Don't like their credit card payment system. It doesn't show how much is charged and for how long. Time seems to be getting shorter and shorter for the same dollar when paying in cash.
Great place to wash your car ,truck,suv or motorcycle. Ian
So Poor and very bad service I don't Recommend it and psycho owner.
For some reason my car never comes out clean after using this car wash. Other washes work just fine. I’ve seen others claim that there is low soap content in their lines, not sure if that’s true, but it would make sense. Waited for nearly 30 minutes today only to discover that the credit card function on the machines was down, I don’t carry cash but luckily had $4 on me and was able to attempt a wash. Waste of time. They could have at least put a sign up for credit card users indicating that the machines were down, rather than making people wait to find out. This might be my last time going to this car wash.
Not too bad a place, but their machines and getting old, but still work though.
Time always ends fast
Easy access, open late, nice guy working. Was able to get a quick wash on my car for only $8
I am really happy love this wash even 5 dollars to start ❤️ it best wash in Calgary
Power good after wash there are many spot to wipe and Detailing.
Nice place, but the hoover service is expensive 5 $ per run and it barely sucked the dirt from the car..had to do it twice and then realized 10 $ for hoovering a small car when such service should not cost 2 to 3 $ per run
Biggest issue: wax and no-spot finish don't work on any bay, and haven't for months. Management is trying to save $$ by not refilling those items. Talked to them about it and they refunded my $ and said "don't come back". Don't worry, I won't.
Large bays, credit card accepted and their rinse water is hot not cold!
This is my go to car wash ! Great location friendly staff and very clean . I’ve been going here for years to wash and rinse off my cars. New owners better service ! Will be back
Grate praser
Excellent service. So helpful. Great pressure, hot water
I've tried others and I like this one. It's quick, close and no water streaks.
Lots of pressure and soap, good service. Cash only
They never respect the opening hours advertised. I went there once, they've seen me getting in the bay, and 2 minutes later, they started shouting close close...
Great service, called ahead and everything went as planned. 15-20 wait.
Friendly staff and reasonable price
Good wand wash and nice vaccuums. Pretty good value for money.
There is no great customer service when you go in buying something the owner or whoever is there is always rude and looks at you like s@$!t is convenient if u live in downtown but the one close to 16ave and deerfoot is way better plus u can activate with just $1 not $2
10th & 10th has been my go-to car wash for years. The prices are reasonable, they have a lot of different cleaning options, allow credit card payment on the machines in the bay, and even have an upholstery cleaning setup that I intend to use soon. The pressure on the wand wash is always good. Having been to many car washes in the city, this one still remains at the top of my list.
worst car wash in town, no grace period, 1 dollars per minute. Water not strong enough as well.
Sign says 9 AM to 9 PM. Was closed at 8:30 PM tonight. Disappointing.
Decent car wash, with warm water and good pressure. The price is higher than other car washes, and based on other reviews that is due to its location. I found the time to change between settings a bit long, wouldn't see soap for 20ish seconds after changing to soap. I found the prerinse did not do nearly as good as Shells wand wash on bug splatter. Two cars per bay is a bit annoying as you get accidentally sprayed or some water misting all over you. Overall a decent wash, but not worth a premium.
The quality of both the pre-soak and soap is excellent and the spot-free rinse doesn't leave residue. Their credit card payment system is very simple - you put your card in and it charges you in increments until you hit the button, and if don't hit the button you get charged for a full 15 minutes. Simple. Use your eyes and brains Calgarians! Update: Sadly their new credit card system would not work for me as I have tap disabled.
Overpriced. Glossy wax option never works. There are better options to wash the car a few minutes away, but this one is definitely convenient.
Rude Owner, No Customer service, Pretend to not speak English and talk between themselves in Chinese.
Great place to wash your car with updated payment system and everything was well maintained
Easily the dirtiest car wash I’ve ever seen (look for yourself). Hot water and pressure was good though.
Great car wash! Great location
Accepts credit cards and all options seem to work - if not 5he onsite team makes it right
If using cash you pay $2 to start, if time runs out 'it will because it lasts as long as 2tv commercials' then it won't start again until you put $2 more in to start (have to add cash before time runs out). Such a low scummy sales tactic. Don't support these types of low end businesses.
Underwhelming. Somewhat run down. Easy place to clean the car.
Have come here multiple times with a extra high sprinter van. Manager did not know enough English to understand I have been here before, the height is fine.
Owner is very rude Machine stole a loonie and owner did not refund me nor listen to me. Just denied everything . I tried explaining and he would just say no to everything. Didn't make any sense Had his nasty feet up on the desk the whole time.
Super poor service. They were open but said closed because they were busy in gossiping. Also scratched my car with some tool there as it was blocking the pathway...If you want poor and rude customer service, go there !!!!
Great car wash. The facilities are always clean, and the management and staff are friendly and helpful. The pre paid card is the best deal as you get free minutes the more you purchase You can also use a credit card or change. There is enough room for a regular pickup and a trailer, if the owner is there he'll help you get in and out.
This car wash is trash. Not only they charge more than average, but also they don't use hot water! car is still dusty after the wash if your not planning go use the crapy brush thats going to scratch your paint. also the stop button on the paying machine has no sign but a very small button. Some people will use the twist button which has a stop sign on it but it is nothing and not functioning at all. It will.keep charging you. Totally trash. never coming back
1st time visiting this evening, I had read the previous reviews and wasn’t sure what to make of it! But everything was perfect even down to the multiple options for cleaning my vehicle. I hadn’t change for the vacuum but the attendant In the onsite store was very helpful and changed money for me . Overall a great experience and definitely will be back !
This car wash is super convenient for downtown residents but note that it is more expensive than other car washes, likely due to its location. Understandable however. No complaints! If you don't might paying a bit extra, this is a decent car wash
Not the best lots of option missing. Such as vacuum etc and u have to wait for the guy to finish in front of u.
BE VERY CAREFUL when using your Credit Card. you should all go back and check your credit cards statements after using this carwash cause there is a 15 $ preauthorized payment that you are not getting back even after pressing all the Stop buttons. I called the person at the car wash and he was very aggressive on the phone with no intension for any reimbursement. i suggest everyone should be checking their bank statements to make sure you are not being over charged. Following your comment : the Fact that you commented and you dont admit that your at fault, that is bad customer service. Actually i will come by and you will reimburse me my difference since you STOLE money from me. Plus you told me on phone that no one other than me made that mistake, after reading reading the reviews, I found out there are others complaining about your system. so you are stealing money from people.
Seems to use more soap than other places but shorter spray time than most.
Great service and a very convenient location.
Worst carwash in the city, the owner/manager is extremely rude and they profile customers. I am in my 20's. They watched me closely the entire time, and despite spending $20+ they kicked me out before I was done without any explanation....
I keep giving these guys second, third, and fourth chances. Mainly because they are BBC conveniently located. Overall the facility is good, clean, and generally well kept (though some hoses need replacing). I used to run a car wash and I …
Cheap bastards , if you use the option for soap you will see that there is 5% soap and 95 % water , I know everybody want to make money but not on my pocket ! Told the owner about this and he didn't care , I choose this one cause is the closest to my home :(
A bit crammed, good installations and equipment
Poor service!! If you dont have change or tokens then there no point going to this car wash. I couldn't even get service. There a note on the door find me in the bay, there no were to get in, other then to wash your car. All i wanted to do is vacuum my car. Poor service. Don't go here
Often kind of busy, but the lines move pretty fast. I took one star off because it's actually quite expensive...