Reviews of Stitch It Clothing Alterations & Dry Cleaning (Laundry)

777 Guelph Line, Burlington, ON L7R 3N2, Canada

Average Rating:

DESCRIPTION

You will see all the information of real people like you who bought the services of Stitch It Clothing Alterations & Dry Cleaning (Laundry) in Burlington (Canada).

At present this firm has a score of 4.8 stars over 5 and this score is based on 127 reviews.

You must have seen that it has an average rating is nearly the top, and it is based on a large number of reviews, so we can conclude that the assessment is quite credible. If there are many people who bothered to rate when they are pleased, it works.

As you know, we don't usually bother to place feddbacks when these are positive and we usually do it only if we've had a problem or incidence...

This Laundry corresponds to the category of Tailor.

Where is Stitch It Clothing Alterations & Dry Cleaning?

REVIEWS OF Stitch It Clothing Alterations & Dry Cleaning IN Burlington

Matt Mc (CMatt)

Ferret_Girl20

I had my jacket fixed and the service was amazing. The workers there were very friendly and understanding. Since it was cold today they were nice enough to rush my order cause I had no other jacket to wear home and they didn't cost me extra.

It's Rama

Kevin J.

The staff at this location are truly wonderful. I've taken a few garments to them in the past few months and they were able to repair all of them with ease. They also went above and beyond with one of the shirts I brought to them and I am truly grateful for the work they performed. I'd definitely encourage others to visit this specific location for their repair and alteration needs!

Tegwen Lewis

Inas was very helpful with a zipper stitch fix for my favourite pair of pants - thank you!

Scott Hopkins

Great work, super detailed. Wonderful friendly staff! Always my go to for clothing repair.

S M

Jydeman

Amazing tailors. Sorriya in particular did an excellent job on my trousers. I recommend

Fady Mettias

Great service, friendly, and do their absolute best to accommodate your needs

Adriano Sanna

I needed a badge wallet repaired on the spot immediately. I walked in they stopped what they were doing and got it done. I can’t say enough about the professionalism of the two ladies that were working there. God bless you both and have a merry Christmas. I will definitely be back.

Joe Pyche

The best service in Burlington to have your clothing repaired.Ask for Sorriya.The best ever when it comes to service and alterations.

Mariam Hanafy

Very good, fast and professional work from stitch it at Burlington mall. 100% recommend!

Sandra M

ALWAYS very consistent. Very professional!

savannah de sousa

Sorriya is amazing! So friendly and kind and fast. Great service all around

Roberta Baban

Duncan Alexander

Hana did an excellent job. Fast, friendly and perfect fit

Michael Guinto

Sorriya helped with my jacket zipper, excellent work!

Raghav Srikanth

Excellent customer service! I went in to get my suit pants hemmed and had an easy and pleasant experience from measurements to fit. They were very understanding of timelines and worked around our needs. Above all, it felt great supporting local tailors!

Fayyad Joudieh

Rebecca Exley

Always friendly and their timeline is always expedient.

jonathan bell

Absolutely Terrible. First they tell me to come back a few days later after 6pm. I come the day after the day it was supposed to be ready and they haven't even done the work yet. Then I come a couple days later to pick up my $350.00 down hoodie that needed a new zipper and when I get it home I realized that all the stitching around the zipper area is loose and hanging off. I paid $65.00 for that? A five year old could do better. I normally go to best stitches upstairs in the Burlington mall but they were closed at the time. Best stitches is way way better. I will never go back to these idiots. BUYER BEWARE

Jeremy Pasma

Juwan Burgess

Came in right before they closed and within 5-10 minutes, Hana was able to measure me for my pants and jacket for pick up the next day. Great service would 100% recommend

Anton Litvanyi

I've been going to Stitch It for as long as I can remember them being open as a business in Burlington. The people who work there are very professional and do great work on top of being very welcoming when you enter the store. I highly recommend their services that they offer.

Robyn Iwaskiw

Wonderful service, friendly polite and professional. Did us a huge favour by stitching our pants in one hour. Would recommend them in a heartbeat ????

Yboyka and Rafael Lavayen

Hana was very helpful and polite!

Geo Mall

They do good work

Jo Smith

Sorriya is just wonderful!! she was very helpful and very nice even though she was working a lengthy day because her relief didn't show This company is lucky to have such a hard worker...sewing is a lost art so I hope she is paid well for what she does :)

Terri Martin

Lizette Espinosa

My coat’s zipper was broken and it was tricky to repair. Inas was very kind and did a wonderful job on the spot. Congratulations for your customer service ????????????????

Drew Williams

Brought a baby sleep sack we purchased from Winners inside the mall. Zipper was broken. We walked in and the lady fixed it on the spot. She was in the middle of another job and made my job priority. I would definitely recommend them based on the level of customer service I received that day.

Elizabeth Sitz

Thank you to Sorriya in the Burlington Mall, Stitch it!! She is amazing! Had my jeans hemmed perfectly and done within a day!

sampreet judge (Sunny)

Dan Cobian

Have been taking my alterations to Stitch It at Burlington Mall for years….Hana and everyone there are great!

Keira Hunt

Great experience all around! Orriya did my alterations and they came out beautifully. She was also kind enough to rush the order ahead of a big event. Highly recommend!

c pearce

They did a good job on hemming my pants. The lady that helped me was very professional and kind. They were ready within a couple of days, and the pricing was good.

Alex Blizzard

Inas was very helpful and kind with my needed repair. Merci

Lilia Olvera

Abbas Ali

Awesome team and very polite courteous and helpful. I got 2 shorts and one Japanese denim alterations and work was professional and on time. Best Stichit location in Burlington.

Rachel Anderson

Sorriya was very professional and so nice to talk to. I ask to have the work done in a day and no problems whatsoever. Would highly recommend this place for some alterations. Thanks

Laurie Clemens

I am so impressed with their customer service. I need a repair on my husband’s dress pants that needed to be done that day and they were able to take care of it. Also, they did an excellent repair job!

Chris Murphy

Sorriya was awesome! Fixed the zipper of my favourite jeans in no time flat! Thank you!

Louise Platiel

Fast and well priced alterations

Seref Cinar Ozenc (SCOsays)

I haven’t got my pants back yet but I had to write this! You can get your cloth done anywhere in town probably but you can’t change your day upside down with a filled positive energy of Sorriya in any other clothing alterations store. I’ve entered the store just to ask price but Sorriya’s smile and uplifting attitude changed my day. I will write another review after I got my pants back. Thanks again ????????????

Lulu Xi

I got my top altered here. She fixed the top but ruined the bottom. I'm going to take it to another tailor.

J.G. Mc

J0S3PH

S C

Love this Burlington mall location! I go every year to get my daughters uniform stuff altered. Always very good craftsmanship and done in a timely and efficient manner. I recently brought my daughters winter coat in for some much needed repairs, I'm sure I will be just as happy. Store staff is always very helpful and friendly!

Hana Shurafa

Peter Katsiris

Marley The dog

Few days ago I brought 3 dresses to stitch it. The manager “ Sorriya “ did an amazing job. All the dresses fit perfectly and she finished all of them in just one day. I really appreciate her help, definitely recommend this place to everyone.

Allie Duchesne

Was amazing service! Sorriya was so nice and helpful. They did a great job fixing our jacket.

Adriana Girdler

Inas did a great job fixing a top for me that now fits perfectly. Thank you.

Scott Martin

The service at Stitch It is always fantastic and the staff are so friendly and accommodating. Keep up the great work!

Nick Hallett

Very friendly, courteous service done extremely well and very quickly. I have used them in the past and will continue to do so as I would not go anywhere else for my alteration needs.

Milorad Grbic

I came to this location in hopes of having my suit altered in time for a wedding and Inas and her staff were able to have it ready in time and did a phenomenal job! Saved me lots of time and money. Would recommend!

Jay Poitras [Staff]

Amazing customer service and always perfect tailoring. Thank you!

Kelly McCarthy

I was asked to attend a luncheon and needed a pair of slacks hemmed. Hana was great! She was very professional and quick! Thank you Hana for helping me with a very tight timeline! I greatly appreciate it.

Trish Taylor

I was out & about when I noticed a tear in my brand new jacket! So I stopped off at Stitch It in the Burlington Center…Sorriya & Inas were not only lovely & provided me with excellent customer service, I was also ready to get back on the road in no time at all! I highly recommend them as I have used them before & they have always been wonderful! :)

John Smith

Hannah was great.

Anthony Pink

got some shorts hemmed and taken in for a wedding! Inas (the seemstres) was super helpful with everything and made sure I looked my best for my friends special day!

Jackie Adams

Highly recommend for excellent quality and value. I've going to them for years, tried others but always come back.Sorriya did an amazing job repairing a hole in my wool poncho. Cannot event tell! Very reasonable too!

Joanna

The work is always done right and they went above and beyond to try to complete my alterations ahead of schedule. This is my go-to location for any alterations.

Yogi Goswami

Saraiya was very sweet and helpful. Will be visiting her more often for sure.i mean, she's a lovely soul. And my wife was very much pleased with her.

Kevin Lee

Sorriya T. of the Burlington Stitch It store exceeded expectations on all accounts. I handed a winter coat with gaping seam holes under each armpit and she was able to confidently and quickly repair both in about 15 minutes. The price was fair and the fix was professional and clean. She and her whole site team were very friendly.

Susan Sinclair [Staff]

Inas was amazing. We shortened my daughter’s prom dress so she could re use it. It turned out beautifully. Inas also completed the alterations faster than their usual turn around to accommodate my daughter’s need for the dress. I will definitely return with all my alteration needs!

Adam Kesik

By far my favourite Stitch It location

Danielle Scott

The team here is fantastic and always does an excellent job. I’ve been taking clothing items here for at least 10 years. I have never been disappointed with the service and I am always taken aback by the kindness and warm disposition of the staff working at this location.

Fiona Myers

Super fast, excellent service to replace the zipper in a man's winter jacket. Thank you!

Janaya Stephens

Amazing Service ! Stitched up a rip in my jacket right away while I waited. Sorriya was very friendly and helpful. So convenient too being in the mall Very happy customer ????

Jacqueline Horn

Warm and enthusiastic welcome. The women genuinely seemed to be enjoying their work - a rarity these days. A pleasure to do business here.

Natalie Kemp

Justin Keenan

Amazing service and amazing work. The customer service was great, friendly and extremely helpful. I’ve come here multiple times to get alterations and fixes on some pieces of clothes and the work is always done to an high degree. I would recommend this place to anyone looking for work done on their clothes. A 10 out of 10!!

Ernie Rudkin

Honza Standen

The manager was very kind and her expertise could stitch my marriage back together. Love them a lot.

Alexa Stevens

Try to call this place for the last hour and a half and no one is picking up the phone. Are they closed due to COVID??? It’s my first time trying stitch it and so far not impressed.

t fantom

ALEXANDRA WILLSHER

Sorriya was so amazing and helpful. Her advice was greatly appreciated and my outfit turned out perfectly in a timely manner. So happy and would defiantly recommend!! Thank you :)

Petar Jovanovic

Jagdeep Dosanjh

Had a great experience here. Was helped by Inas.

Ingrid Cain

Stitch It has been amazing! No matter what I challenge them with they always seem to be able to come through for me, even if I half expect what I'm asking for is not possible, with respect to alterations. Everything looks great and they've saved me hundreds of dollars by making what didn't fit or was unwearable, into something I wear all the time. I highly recommend Stitch It for alterations.

Nancy Wildman

Shortened sleeves on a jacket for me as well as took my jeans in at the waist and did 2 hems on jeans for my husband

imran hussain

Great Place for all kind of alterations. Ladies there are very helpful and expert. they know their job.They always finish jobs on time and with full desired accuracy. best outlet amongst most of stitch it branches.

Ihab Awad

Sorriya&Inas was amazing, she did a great job fixing my jeans, price is reasonable, she is very friendly and professional, for sure will recommend Stitch It to friends and family and i will go back whenever needed

Jessica Helik

I ordered a dress online for a Christmas party and when it arrived a few days before the party I realized that it would need to be altered before I wore it. I googled 'alteration' services in Burlington and found 'Stitch It' in the mall but was worried that I was giving to little of a turn around time to have my dress altered in time. The ladies in the store were very kind and reassured me they could alter my dress and have it finished in less than 48 hours. All 3 of the ladies who were working were very kind and made me feel confident that I would have a dress to wear this Friday. I just called and my dress is ready to be picked up! I have already recommended this store to my friends and family not only because of the quick turn around time but because of jhow kind all of their employees were!!!

Jamal Barria

Milan Krzbaric

Great kind and efficient would recommend Hana...good quality and very friendly

Flavia Lepsch

I received a warm welcome from Hana who actively listened to me, explained the options and efficiently repaired my dress. She showed courtesy, honesty and professionalism. I recommend her work.

Peter Simpson

Great work and on time!

james curry

Melissa Perry

Farheen Ali

I got my jeans alteration done from Hanna. The work was done with perfection and delivered on time. Great service and courteous behaviour from staff.

srinivasa srikanth

Very friendly and great service

Connor Reeves

Jasmine P

Elizabeth Warriner

Amazing service! I brought a bridesmaids dress in to be shortened last second in an emergency situation & they were so friendly and accommodating.

Nabila Salman

Great personal service and quality work, always done right

Jake Hubbs

Very quick and friendly service!

George M

Great job ! I had a Christmas Eve custom alteration job that the ladies said they could resolve for me. They completed it right on time. Thank you.

Jastin Brzezinski

Ruth Clemens

My experience at this location was absolutely reprehensible. I could never imagine the poor excuse masquerading as service when I journeyed to this location for alterations to be performed on my lovely gown. However, the older lady working at this location was highly combative and hard of hearing, resulting in such dis-satisfaction that I shall search for an alternative. To add on to this, this employee raised her voice when I requested my right to speak to a manager. This combative act only served to sour my experience with the unqualified, inexperienced and ill-mannered employee. I solemnly swear to never again visit this location, and shall search for a different alteration service for my lovely attire.

Bash

Sorriya was incredible! Performed last minute alterations for me to perfection. For the service and price you get here, I'm definitely coming back. Thanks Sorriya!!

Heather Wilson

The staff is so pleasant to work with, and Sorriya is exceptionally wonderful. The service was efficient and very quick! So thankful to have gotten my alterations before Christmas.

kurt schuemann

Elizabeth Greaves

The employee Suraia was really pleasant while fixing my dress and did such a great job! Absolutely love it there and will most definitely be back again! 10/10 experience!

Ahmed Mahdi

Jordan Dancer

Sorriya provided excellent service. Would definitely recommend!

olga antonious

i was tight in time, but i got my job done in perfect quality, short time and reasonable price. thanks Inas

Maryn Hanmer

needed a quick fix for a jacket that had just ripped! they were very attentive and helped me out right away

Brooke Opdam

Sovviya provided excellent service - we needed pants done with a very short timeline and she was able to do so within 15 minutes!! Definitely would recommend :)

Nathan G

Came into this location May 14th to have 3 t shirts tapered and the sides brought in, also brought a pair of jeans to have tapered towards the bottom of the leg. Was told on my receipt to come back Friday, May 24th (unusual considering the company policy states that it will take maximum 48 hours), however, I obliged. Came back today, May 24th, to pick up all 4 of my items only to be told that they had not even been started yet. I was asked when the latest possible time I could pick them up today was and I told them I'd come tomorrow because I did not want them to rush seeing as the 3 shirts are relatively expensive. Im very disappointed to know that in the 10 days in between my drop off time, and pick up time, they have not even STARTED 1 of my pieces of clothing and will now attempt to work on all 4 in the next 24 hours in order to have them done. I will never come back to this location, clearly they have bitten off more than they can chew and are now backlogged with customers' clothing.

Helen MacDonald

Great customer serivce! Sorriya was very helpful and friendly.

Jill Smith

My husband and I received wonderful customer service from Hana at Stitch It Burlington Mall. We brought jeans for him (hemming) and an oversized work uniform (a lot of alterations) for me. Vest now fits perfectly and length on other items is perfect too. While Hana was helping us, someone else kindly stitched up one hem that had fallen out of another pair of my dress pants. We will definitely go there again with our other items. We have lots!

Brandon Desrochers

Met Sorriya, she was straight to business right of the bat, and I was ready within 2 minutes at most. She had my order finished within 20 minutes to boot. Would reccomend.

Linda Hill

Great service, done while I waited. Customer service is best I’ve experienced at any alteration place. Highly recommend

Mike K

My wife just got back from this business after requesting a quick fix to a dress that was damaged durring pregnancy. After taking the dress and fixing it within 10mins she was advised it was free of charge!!! U made her day. Thank you

Rajan Datta

Had a really positive experience at the store. Brought in a pair of technical pants (sporting pants made from complex fabrics with internal gaiters and other features) to be shortened. Not a simple job as the shortening was not at the hem (that would have damaged the pants) but in the middle. Once I explained what I was trying to achieve, the seamstress came up with a better way of doing it; and the work was done in 3 days at X-mas time. Work looks good. Looking forward to trying out the pants!

Charlie C

Mohammed Alqaradaghi

Griffin Data

Quick, easy, friendly place to get my dress pants altered . In and out in 15 minutes courtesy of Sorriya. She's amazing. Definitely will return .

Alexandra Esposito

Amazing service, quick timing, really came through when we needed them to

David Causer

Did a good quality job.

Aviva Blacher

What an incredible group of women working here! They have altered bridesmaid dresses for me making them fitted and flattering; they have shortened dress hems for me making previously unwearable gowns usable and chic; and when I melted a spot in the front of my favourite outfit just before an event they swooped in and saved the day making the disaster like it never happened!!! These women are experts at their craft and have shared in my excitement for upcoming friends weddings and events. I am always glad to see them and they have a customer for life.

Haitham AZ

Business is all about customer service and let me tell you how amazing the customer service is here. Hana did an amazing job getting through all her clients before the store closes on a Saturday and even was kind enough to let us in even though we came in at the end of the line and were rushed. We had an emergency hemming we needed and Hana made it happen. Took measurements fast and put our order in that very moment. I'm definitely coming back here.

Rita Elzobeidi

Very good customer service, totally satisfied

ben hackter

Brian Lowe

Susan Bueler

Great service. Most appreciated. Thank you.

Ed Lawrence

I took a pair of pants in that the hem had come down on. Expecting to leave them the lady there instead open up her sewing machine and did them on the spot. And no charge. Great service and I recommend them highly. Ed

Tudor M

Splendid work. Very happy with the result!

Shawn Paterson

Wonderful staff, great service and overall a great experience! If you need any repair work done look no further!

Lee MacLennan

I needed an alteration done on a couple of tops that I required for work and with no hesitation they completed the job with excellent customer service and within a reasonable time. I was so pleased that I now have become a regular customer. Thank you ????

Samo O

Great fast affordable service. Ask for Hana she is so helpful and friendly

Kelly Jennings

Best in area by a mile been using since they opened....even though we live in Campvellville now.

Shannon Russell

Suraia did an amazing job doing my alterations! Quick and excellent service!!! I'll definitely recommend her and this location to my friends and family. She was so kind and welcoming, did everything efficiently and fast since I was on a time crunch.:)

Julian Major

Everything I want out a tailor. Quick and amazing service. Highly recommend this one.

Adam Duncan

Fast, professional service! I will definitely plan on using this location for any of my future alteration needs. Great job, thank you!

Laura Graffi Grech

Amazing service. Very quick. Saved extra repair costs and very friendly people. Highly recommended!

Felix Kochanczyk

Great place for quick alterations, Hanna was a great help!

Cindy Miller

Nikki Mangahas

Friendly service and efficient service

Anthony Parazo

Sorriya was wonderful to deal with. Her work was accurate and the pick-up time was fast. I would highly recommend anyone to visit this location for alterations.

Patrick Davies

Professional and fast. Thank you to Sorriya for excellent service!

Philip Douglas

Inas was extremely helpful and quick in helping me out. I will highly recommend this location. Thanks.

Elaine DoRosario

Inas was so pleasant! She was professional, responsive and freindly! I needed a quick repair for my daughters shoe and she finished it before I even finished this review. Will be back!

Sheree Matthews

My son Kagney dropped off blue and white dress pants to get altered today. The lady was very pleasant and professional. She said she would have them done asap, which was awesome. I would definitely recommend this place for all your alterations.

Tracy Turner

K L

Debbie Roberts

The new zipper that was put into my hoodie works good! However, I was not at all happy being served by an employee not wearing a mask! I will find a different place to go next time.

Rachel Newell

The staff here are always so friendly, fast and efficient. The repairs are always top notch!

Kelly Richer

A HUGE shout out to the delightful staff at Stitch It at Burlington Centre. My husband bought a shirt and didn’t notice the seam wasn’t stitched. They fixed his shirt in seconds! And no waiting! We’ve gone to this location for years and this kind of service is very typical for Stitch It. Always a pleasure dealing with the staff! Thank you again from my husband, Trent (who warned you he didn’t know how to leave a google review, but knew someone who did) I’ve attached a pic to show your perfect sewing ????❤️

Matthew Schulte

Francesca Flood

The service here is always above and beyond. Isna fixed a pair of jeans for me on the spot. It was a minor repair but she did it so quickly and didn't charge me for it.

Dave Preece

Cindy M

Great Service

Rachel Alves

Sorriya was very lovely! Hemmed my boyfriends pants in such a timely manner. We did a little shop and was done before we knew it! Highly recommend.

bill hadcock

Extremely accommodating to a rush request. Very pleased with the results. My go to tailor from now on. 5 star service.

Paula C40

Caitlin Kelly

I popped in hoping to get a quick fix on a shirt I had planned to wear the following day.. and they fixed it WITHIN MINUTES. Great service! Thank you so much.

Kayleigh Grover

I am from out of town and came to Burlington and found this great stitch it! Suraia did my alterations on my dress and did them quickly and efficiently so I could get on my way! Thank you so much, will definitely come back again!!

Katelyn Taylor

Christopher R

Today I went to the Stitch It in Burlington Mall and I had a fantastic experience. The two women working tonight treated me with so much respect and were very friendly. I would highly recommend my friends and family to go there for any of there tailoring needs. I got one pair of jeans taken in and hemmed and another pair of jeans just hemmed, and the price was fantastic. FIVE STARS AND TWO THUMBS UP!!!!

Karen Phillips

Sorriya was wonderful in fixing a zipper for me! She had it repaired within minutes!! I will be back with another large project for her to tackle!!!

Stephen Boniface

J

Jaclyn Levesque

Amazing customer service, everything is always so quick to fix. Thank you!

Olivia Hulsman

Brought my yeti toy to Stitch It, and they were able to sew on his GP tag!

Nicole Anderson

She was very nice and did a great job of altering my school pants!!! She was able to get them done within a a day!! Highly recommend her!!!

Rory Murphy

Sorriya helped me and she was very friendly and professional. The product was perfect

E Donnelly

Ladies were very fast and efficient! Will be coming back for more services

Emilia Muhar

Sorriya is great- amazing service

Surge Tee

The lady working today saved me , she stitched my pants in record time so I could make it to a wedding. 5 Stars!

Randy Walton

I usually go to stitch-it to get my pants hemmed and normally it would take a couple of days then I pick them up. Today I went in around 2:00 pm with two pairs of pants. I was surprised to get an email within 3 hours of dropping them off telling me my pants were ready. Big thank you to the lady working there. I’m a customer for life!!! ????????????

kylie courson

ryan patterson

andrew massey

Issmaeel lawendy

Suriya the manager was amazing. She took care of me right away. Within 15 minutes she hemmed my suit pants and I was able to make it in time to my meeting. Excellent service. I would highly recommend , the pants fit perfectly. Thank you Suriya, I will now be a life long customer.

Sue B

I have never written a review on Google. But after the experience I had today at Stitch It in Burlington Mall, I had to. I walked in and there were 3 ladies working on alterations. I waited for about 2-3 mins without anyone looking up, so I said excuse me. Two of the ladies looked up and didn't say anything, just looked at me. So I said I would like to find out how much it would cost to take in these pair of pants ( I had the pants with me). The one girl got up and came over, and turned to the other lady and said how much. The other lady said I would have to see the pants. I said I have the pants right here. She said bring them over. The girl brought them over and the other lady said $25.00. I said, ok. She said try them on. So I went in, changed into the pants, came out and stood there for about 5 mins while the ladies talked about lottery tickets. The one lady said to me twice, Just a minute. Finally the first lady came over, I stood on the stool. Then she turned to the other lady again and said, how should I do this.....the other lady didn't bother getting up and just said, you can add an elastic or not I don't care......at that point, I said, Forget it. I'm not going to bother getting them done here. I changed and walked out. They were obviously not interested in having my business. I would not recommend anyone going in there. The Customer Service is Terrible. An added note. They are also more expensive than other places in Burlington. I usually go to Quick Stitch, but they were closed, so I thought I would try this place. Never Again.

ZG

I was impressed with the job quality and excellent customer service. They are very professional and fast!

Elena T

Sorriya at Stitch It at Burlington Mall is a gem! Went in to get a tear in my jacket repaired, and walked out with a promised repaired jacket in two days PLUS two belts fixed with new holes (for FREE!!). Customer service here surpasses any other seamstress I've been to. Will be coming back.

Debbie

Although there are other good reviews, my experience was not good at the Burlington Mall location. I brought in a NEW $400. winter coat with the price tag still on. It was in for a zipper replacement (my husband has early onset dementia and cannot handle a 2-way zipper). His new coat came back with a hole in it at the location of the zipper installation and VERY sloppy sewing of the lining. The work was shoddy, I will not be back. Although I was 'satisfied' with the repair of the hole (as much as one can be when the item was brand new), the lining sewing is still not sound/secure and I will have to go over it again with my own machine. Although the staff member offered a sincere apology I just can't bring myself to return based on this terribly disappointing experience.

jennifer lala

Anita Zaferani

Zack Shaban

Hana is AMAZING! I ripped my suit pants 2 hours before a wedding. Hanna was able to stitch them within 15 minutes. Stitch It Burlington Mall has AMAZING customer service. I would highly recommend this location! I will be coming back for all my alterations!

Justin Loncaric

I was in a pinch and needed some pants hemmed very quickly, within an hour! And they were able to accommodate and get me sorted and on my way to my event quickly and easily. Amazing service would highly recommend.

Hanna Gerges

Always ask for Inas she is very professional and always go beyond your expectations

R Vellenga

I attended yesterday and dealt with Sorriya. She was professional and very friendly. She completed my alterations perfectly while I shopped. Great customer service!

Shannon Jeffersom

Today, Hana, at the Stitch it in Burlington Centre saved me! My sons uniform pants for school needed to be hemmed, but he’s been wearing his shorts, so this momma forgot all about the pants. Well, I checked the weather and it’s supposed to go into the negatives this week. Oops. Brought my sons pants over around 1:30pm this afternoon, telling Hana that as quick as possible would be great, I got a call at 4pm, saying they were done! Thank you, Hana, for your very quick assistance and for being so pleasant to deal with. Excellent experience. Would definitely recommend!

Joseph Vey

They totally saved me when I needed to get last minute alterations before attending a wedding. Thank you so much

Mary Winn

I brought a top in to be repaired and they did a beautiful job. They are very pleasant and easy to work with and efficient. I will be back. Thank you for the great service!

Jose Espinoza

First and last time. I have read another review with the same complaint, it seem this company is not punctuality the best attribute. Came into this location May 21st to have 6 t shirts hemmed, we agreed / receipt to come back May 24th (I told the lady that I was going to the beach on May 25th reason for that I needed on May 24th), in addition their fares are not cheap. Came back on the day agreed (May 24th), to pick up all and I was told that they had not even been started yet so, asked for my money back also, the t shirts were wrinkled and with the needles that they put on them. Really disappointing, waste of time, expensive fares, bad customer service even more they did not care about I really need them for my trip. NEVER....I will NEVER come back to this place !!!.

Business Hours of Stitch It Clothing Alterations & Dry Cleaning in Burlington

SUNDAY
11AM TO 5PM
MONDAY
11AM TO 7PM
TUESDAY
11AM TO 7PM
WEDNESDAY
11AM TO 7PM
THURSDAY
11AM TO 7PM
FRIDAY
11AM TO 7PM
SATURDAY
10AM TO 6PM

PHONE & WEBPAGE

Stitch It Clothing Alterations & Dry Cleaning en Burlington
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