Reviews of Oxi Fresh Carpet Cleaning (Laundry)

maggie and jim

The technician,Cam, was prompt, courteous and explained the process very well! My carpet is very high quality but is 12 years old and it looked like new when Cam was finished ! It took about an hour to dry and there was no offensive odor .... it just smelled clean and fresh! Thanks so much to Cam for doing such an excellent job! I would highly recommend Oxi Fresh to friends and family. ;-)M.W.

J. Howard

This company came highly recommended and I was very happy with the outcome of the carpet cleaning. Rafael did a really good job.

Pamela Beryl

They were incredibly professional from start to finish. the booking was easy, they arrived on time, took the time to determine the concerns, and were very efficient. It was an excellent result on the carpet and the stairs that had heavy traffic areas. I was very happy with the result but was assured that if any concerns they would return. I would recommend their reliable and excellent service.

Tanya Greaser Personal Page

I am very impressed with how clean my carpets came out. I am moving into a condo and was on the fence about replacing them. They look new now! Great service, responsive and knowledgeable to all questions. Highly recommend!

Alizha Gogush

They came in did an amazing job it was fully dry with in 2 hours. The staff was super friendly and very polite I will be using them again

Mariah W

Called to book an appointment for Bankview. Our postal code is listed on their website but they refused to serve us because we were "too far out." They seemed nice enough on the phone, but I think its misleading to advertise our postal code and not serve this area.

Lindsey Montague

Great job!

Howard Pierson

Everything was great, carpets came out very clean. The service was very professional and would definitively use oxifresh again

Ana Goldberg

Rafael did such amazing job. He was very polite and everything was explained in details. The carpets look as good as new thank you.

Evan G

Great service. The carpets look like new again.

Full Circle Collaborative Health

Rafael cleaned the carpets at our office and we were extremely impressed with the job he did. He was very knowledgeable and the carpets looked perfect. We would highly recommend him and will definitely be booking with him again.

Yvette Coetzee

Tim showed up on time and was very professional. I have white carpets and 3 dogs - needless to day, my carpets take a beating, even though I do my best to maintain them. After Oxi Fresh's visit, my white carpets look new again and some of the stains that other companies struggled with in the past, are gone! After they left the carpets were almost dry to the touch and there is no strong, lingering chemical smell. Because my carpets are so light, I have to have them cleaned often and have used many of the local companies over the last 7 years. But I think I have finally found a winner! See you again in 6-ish months Tim!

Gary Monaghan

Excellent work done by Kailin.. Great guy professional job.... nice dry process with exceptional results.

colette m

Technician was on time, polite, informative on process worked hard on stains from grimey kiddos! Love that products are safe for kids and use less water so dry time is faster and greatly decrease chance of mold formation. Very good service, will use again next time.

Tasha Hedderson

My experience with OxiFresh has been more than excellent. I absolutely love using them and would refer them out to friends and family in a heartbeat. With that being said; being in the trades industry I usually call with last minute bookings and they are always able to accommodate me which is something I appreciate the most! Rafael is always punctual, professional and knowledgeable which is refreshing to know that he is well versed in what he does! I appreciate everything he has done for me and my clients and I look forward to working with him more in the future! Thanks for always being a gem!

Brahn McArdle

After moving in none of us could stand walking around our apartment in barefoot or even socks, carpets had probably not been cleaned in years... we easily scheduled a weekend appointment less than 2 weeks away and are 100% satisfied with their service and will hire again.

Roberto Perez

Quality work. Fast efficient, did a great job with the carpeting.

Bill A

I recommended Oxi Fresh to a friend and this was his SMS back to me verbatim: "Btw Oxy fresh carpet cleaners were exceptional!!!! Highly recommend. Thanks"

Tim McCann

Excellent service and results. Raphael was able to get our carpets much cleaner and remove spots that other carpet cleaning companies could not. Highly recommend.

Joshua Morse

I have a rental property up in the Kelowna Valley and had to get the carpets cleaned quickly because new tenants were coming in. A friend recommended Oxi Fresh of Kelowna Carpet Cleaning. Brian and his team came out on short notice and did an amazing job. He even removed the stains that other cleaners couldn't remove in way less time. The other great thing is the tenants moved in that same day. The carpets were completely dry in only a couple of hours. I really can't thank Oxi Fresh enough.

James Young

Friendly, quick, clean, dried fast. A great job, will use again:

Kornelia Filipowski

Very impressed with the quality of work done and professionalism of the worker. Very personable and reliable. Although our carpets appeared quite clean to begin with, I was so impressed with the difference after he was done! The carpets look super clean and feel so soft! Recommend!

Jon Botterill

Wonderful professional courteous service......!

Cesar Pusztay

Chocolate milk on a brand new couch... They took care of it with no problem. They were professional, friendly, and even offered to come back if there was still smell of milk with no extra charge. Great experience.

Richard Spencer

The cleaning was fast, efficient and the best part was they used 100% green products with no harsh chemicals for my pets.

Dave

Called before coming, reviewed the job before starting and Brendan was both professional and very polite. The carpet was virtually dry after just 2 hours! Really happy with the job performed and they offer very competitive pricing. Definitely recommend.

Mark Petry

The owner is very professional and cares about the customer's satisfaction. I would highly recommend using this business for your carpet cleaning needs.

MixiSixi

Carpets look fresh and clean again, dry in a couple of hours with no lingering odors. Brendan was efficient and very personable. I recommend this service provider.

Hiroshi Ishii

It was amazing. Thanks for a great service.

Jessica Aguiar

Would hire Oxi Fresh again. They did a great job with the carpet cleaning for my business. The carpet gets a lot of traffic and they made it look almost new.

Alana Jenkins

What a terrific company! I'm using them every time my condo needs to look pristine! This company is very reliable and competitive.

Sue MacKay

"Service was fast and convenient. I really liked the short drying time and there was no damp smell. My carpet was quite dirty and had pet stains but they all came out and the carpet looks great

Cathy F

Professional service and excellent results.

Ana Massey

Great service and no more cat smell! Worth every last penny.

Kim barlow

Easy to book, fast quote, good work

Jean Clement

If I could give less than 1 star, I would, not because of a poor job but because of 3 no shows! After scheduling the first time, I was told that no schedule had been made because I had told them I was getting multiple bids. I did tell them this but I scheduled them anyway. I told them I would call back if I needed to cancel. I figured, Ok, a miscommunication/misunderstanding: It happens... I rescheduled. The technician called me and had to cancel because he was sick. I was frustrated but I still gave them a pass. People get sick. This weekend, the technician calls me back and schedules the appointment for 10 AM on Monday the 10th of August. I thanked him and wrote down the new time. Once again, I'm at the property waiting for him to show up. After 30 minutes, I called Oxy Fresh to check on the technician's whereabouts. It turns out that someone else had scheduled online and for whatever reason, he couldn't reschedule that appointment. But he didn't have the decency to call me and explain. He left me standing - again - waiting.... This type of service is unacceptable! I don't know how they've stayed in business. Customers have to adjust their schedules or miss work, etc. for this kind of thing. In my case, I have to have carpets cleaned on a house I need to sell. This is holding everything up. I'm advising everyone, DONT SCHEDULE WITH OXY FRESH! This business is completely unreliable!

Michele Botha

Did a great job on the carpets. Really thorough!

Clarice Barns

The level of service I received was by far the best and most affordable I've used since moving here 3 years ago.

Michael Prescott

What a pleasant surprise dealing with Mr. Humphreys! We couldn't believe what he managed with the carpets and stains we had given up on. We just saved a small fortune over replacing our carpets. Thanks Mike for all of your professional courtesy. Glad we listened to you!

Alisha Pratt

I was very happy with the service provided. I will definitely use their services again!

Larry Brown

Rafael cleaned the carpets in our entire house when we moved out. I was absolutely amazed at the great work he did. Our carpets had never looked so clean any other time we had them cleaned. Then, when we moved into our apartment, the carpets looked awful, with huge water stains in the dining room and living room. We called Rafael to clean them, even though we didn’t think he could actually get these stains out. We were really surprised at the work he did! He was able to remove every stain completely, with no trace of what had been there, and the carpets looked clean and beautiful! Rafael is honest, friendly, helpful and professional. He does his best to fully satisfy his customers, and he has an excellent product. I highly recommend Rafael and his company to everyone!

Alison

I really like this company and the local technicians and franchise are great. But the booking call centre was horrible to deal with. The representatives were rude, did not take notes or the file, did not call me back multiple time when I tried to book an appointment and when they indicated they would, and they couldn't tell me what payment methods were acceptable. The technical service and products are amazing, but the call centre, not at all.

Chris S

The two young men who came to clean my carpet were friendly, conscientious, and very professional. The carpet looks great! Thank you!

Cynthia Maccini

Very prompt, courteous, professional service. We are very satisfied with the carpet and all of our sofas and chairs

Jeffrey Giordano

Had a great experience with this company. Thanks to them I was able to get my security deposit back. Thank you Oxifresh.

Darlene Homenchuk

"I was very pleased with the results of Oxi Fresh Carpet Cleaning. Brian, the technician, did an excellent job and cheerfully worked over an old carpet stain three times. Brian was a polite professional, eager to please. Carpet dried after two hours. I would highly recommend Oxi Fresh and would never go back to steam cleaning.

ezz2006

Excellent Service .. Rafael has done excellent job. He explained to me what and how he is going to do along with sime great tip to look after my carpet after cleaning. No rush he spend good amount of time to ensure my carpets are all well cleaned and dried. I will highly recomend him for this service.

Victoria

Worst carpet cleaners! Would never use this company again.

Josh Todd

Excellent customer service, arrived on time, did a great job

Jenna Giusti

They did an awesome job cleaning the carpets in my condo. Great price, excellent service. I would definitely recommend this company.

Janis Cohen

We like how they worked and explained the whole process excellent customer service. I will highly recommend them to anyone.

David Ariza

Thanks for everything

Peter Kostin

Excellent work done cleaning our carpets they look brand new now.

Amanda Hess

We have used Oxi Fresh Carpet Cleaning a few times now and we have been blown away. The price is INCREDIBLY reasonable and my carpets looked amazing. Plus I can't say enough how much we appreciated that the carpets were nearly dry when they were done. We had a very bad dog accident all over our rug and they look like NEW after Rafael cleaned them! This has completely changed my outlook on carpet cleaning and I wouldn't even consider using anyone else after this experience. Thank you Rafael and Oxi-Fresh!

Marcus Mills

We had old commercial carpeting that had grimy trails from all the foot traffic. Now the carpet looked fresh and clean. We would recommend this carpet cleaning company for any commercial cleaning job.

AJ Peters

GREAT JOB!

K Mat

Such great service, really friendly team, and they did an amazing job for a really reasonable price!

Kamran Haider

Great experience. The cleaner person was well informed, explained what he was doing, gave tips on how to keep the carpet cleaned, helped moving furniture (which he did not have to do) to access carpet. Overall a very processional provided good quality work for a good value.

Cherry Roeder

The technician was quick and worked around my schedule! Definitely worth the money! Thanks! Will work with you guys again.

Katherine V

Used this company for carpet cleaning and to clean my sofas and upholstered chairs and we are satisfied with the product.

J L

I especially liked the Cam the cleaner who was very thorough - and that the website was very accurate the stain removal was very excellent and the carpets dried very quickly. But most importantly Cam was such a hard worker and really did such an excellent job!!! We are so grateful :)

Thomas Stewart

We used Oxi Fresh to clean my parent’s sofa. It had lots of traffic and we thought about replacing it but this company did a really good job in bringing this sofa back. Will use their services from now on.

Sam Anisman

Needed some one quick, found the right company and technician. Tim came and washable to get the job done perfectly. Will certainly recommend in the future

Jillian Ellrott

Great customer service, attention to detail, and great prices!

Deidra Mercer

Oxi Fresh did a great job cleaning the carpets. The technician, Cam, arrived right on time. He was friendly, courteous and took the time to explain how Oxi Fresh is different from other carpet cleaning companies. I would highly recommend using Oxi Fresh Carpet Cleaning Kelowna.

Amal Jama

The carpet cleaner (Rafael) called us ahead of time to provide an estimated time of arrival, arrived on time and did an EXCELLENT job of cleaning out the darker spots and stains and explaining every step of the process. We will definitely be using this service in the future!

Beverly Fosbery

Oxi Fresh did a great job on the carpets!

danille Brown

thank you guys

Sandy Vandervest

Outstanding great price and job it actually got out pet stains

Trisha Smith

Great work!! Very happy with the results! Got stains out and only took a couple of hours for my carpet to dry!

Melanie Wasylyshen

I was very impressed with the service. Brendan called me 15 minutes before the appointment and showed up on time, was friendly and prepared for the job and did a great job! It was nice that we are able to use eco-friendly products and do the cleaning without the cumbersome hoses in our office building downtown.

lynn Hiti

Great carpet cleaning job. Our old carpeting looks like new

Janice Humphreys

Great job on carpets amd tile

Karan Tathgur

AMAZING services!!! Highly recommend Them for any kind and size of Carpet cleaning. It's like getting a new Carpet. Thx guys!!!!

Cindy

Rafael was very professional and efficient in cleaning the carpets. I was amazed at how clean the carpets turned out. Since I am sensitive to synthetic fragrances in most cleaning solutions, I was happy that the products used were natural and environmentally friendly. Great service and value. Definitely will use this company again.