We offer you the reviews of people who purchase the products and services of Scrubby's Laundromat (Laundry) in the area close to British Columbia (Canada).
Now the business receives a rating of 4.4 out of 5 and the score is based on 127 reviews.
You must have seen that it has an average rating is very positive, and it is founded on a large number of opinions, so we may say that the valuation is quite reliable. If people have bothered to evaluate when they are satisfied with the business, it works.
As you know, we don't usually stop to set tatings when they are good and we usually do it only if we have had a problem or incidence...
This Laundry is classified in the category of Laundromat.
After coming here with about 9 loads of laundry I decided to NOT use the single machines at $3.50 & $5.50 per load!! We put our clothes to wash in the $11 "Maxi" and used 2 of the triple loaders @ $9 ea.....and still couldn't fit all. It should've been 10 loads at the most. I don't really care at the end of the day because nothing beats fresh clean laundry and it's nice to get it ALL done at once. The older gentleman was helpful putting my own soap in the machine because you're not allowed to do this yourself...but the glares from the employee with the shaved head and tattoos is really uncomfortable, I'm not entirely sure why she and the others are watching us like hawks... I feel like I'm intruding at a place of business I'm overpaying for....
Nice, clean laundromat. We recently tried Scrubby 's for the first time, when our apartment laundry room was out of commission. Everything went well.???? Plenty of washers and dryers, including some HUGE ones for big loads, comforters, bedding....that was appreciated too. Attendants keeping an eye on things, so you can safely leave for a short period of time, while wash is in progress. I had emailed the owner with a couple of questions prior to going there. I received a prompt, friendly reply. Staff at laundromat was pleasant and helpful too. Conveniently located on Burnside, close to the ReStore. Would return and would recommend.????
Top notch machines and staff
Clean laundromat
Too much personal information from the staff. Also my clothes now smell like plastics.
Always helpful friendly staff, clean facility, never had to wait for a machine yet and the place is really busy! Down to earth pricing as well.
This place is the best. The couple that runs it is super lovely and the place is kept spotless. Never had a problem with a machine. Driers work great. Would recommend. 5 stars
The BEST laundry facility in Victoria! Clean , Friendly staff.Always a smile when you go in.
not my favourite laundry spot. the staff were great, but the place feels tightly packed, and machines were usually full. they take in a lot of laundry and need the space that we also use, for folding, etc.
Place is micromanaged to the point of frustration and they demand that new employees sign away their rights.
Ok place
Very clean facility and helpful staff.
By far the best laundromat I've tried in Victoria among several. The staff are friendly and helpful. The facilities are clean and utilitarian. They have snacks and pop to help you while away the time and free internet. All machines are in working order and their equipment offers a range of sizes to accommodate small and large loads. They have nice hot dryers if you want to get things crispy dry. Can be busy on a weekend evening, but it's a nice place to mingle with your fellow city dwellers.
Just went in for the first time, staff was really helpful and have a good system of operation.
Very clean, friendly staff and they have washing powder/pods/fabric softener to buy at an affordable price. Highly recommend. We were from out and town but would recommend if in the area and need a laundromat.
Great local business, Always Clean & Tidy ????
The staff are friend and the services are great.
Very helpful staff. Clean and everything seems to work as it should.
Awesome experience!!
Always been a good place tondo laundry, been coming here since I moved to Victoria in 2001. Owners and workers are very nice.
I didn't even know what I was doing and they were such a great help! first laundrymat to give me great advice!
The machines worked great but way over priced for there services and machines way over priced.
Friendly customer service, they literally have everything you need to do a load or two (or four) multiple machines, bathroom for customers. Great place to stop and get your clean on!
Helpful staff, good machines
Got my whites brighter than I do. These guys are pros
Little expensive. Also, a middle-aged staff member seemed edgy or nervous with me for some reason. Lastly, they are still overboard with COVID restrictions. Not bad though.
In Victoria on business, and my hotel did not have laundry services. Found Scrubby's through Google, and was very pleased. Friendly staff, reasonably priced machines (of different sizes), and community oriented business. Check them out!
(Translated) Very nice and helpful staff, reasonable prices and even a TV as well as books and books and to pass the time. (Original) Sehr nettes und hilfsbereites Personal, angemessene Preise und sogar einen Fernseher sowie Hefte und Bücher und sich die Zeit zu vertreiben.
9.50 a load. clean but super expensive. Only staff operate the machines and won't let you load past halfway. EDIT: "4 loads" if you're going by European measurements. That thing was a double load at best. AND you refused to turn it on until I took out past half capacity. -1 star for lying.
Ruined my sheets and refused to give me a partial refund of even $20. Sheet set worth $100+ is now no longer usable.
Giving a 5 star for Scrubby’s because the ladies in there keep the place so clean and they are very friendly.. also in this time of change they are there helping us make sure we have clean clothes... Thank you for being there!!! ????????????????
Super friendly and helpful staff and very clean, if not a bit on the pricey side for a laundromat.
It was the first time my wife and I needed to use a laundromat because our stuff would be too much for our own machines to handle. The staff were friendly and very helpful and clearly knew that we didn't know what we were doing. We'd go back there again when we need to. I liked the little seating area was clean and a tv was available with a channel guide along with children's books. Nice to see.
Welcoming, clean, tidy and affordable. Such a refreshing experience compared to other laundromats in Victoria. Thanks for offering such a great service to those of us that don't have laundry services :)
Good
I've had good experiences doing laundry here. The drop off service is great, and when I stay and do it myself the staff are friendly and helpful. I have, and would, recommend this laundromat to others.
Been here 3 times now and absolutely love it! Always clean and very organized; the owners run a tight ship and it shows in the cleanliness and professionalism with how they conduct business. Machines always work and are always clean. Open 8-8pm parking is available free wifi and some food and snacks on site for sale. Place is awesome it’s almost more fun going out to do laundry than at home! ????????☺️
This is probably the best run laundromat in town. They have a dozen single loaders and three triple loaders, four quad loaders and two six loaders. Lots of dryers and everything works. Lots of chairs, TV, magazines, and always friendly hard working staff. They have a dry cleaning service (offsite) and will wash your clothes if you like. It costs $14.00 for a load, wash, dry and fold.
This place rocked and it was all because of the woman working there. She was working so hard I believed she owned the place. She was friendly and knowledgeable. The business as super clean, again, because of the woman working. It was very clean and welcoming. We felt like we could leave our laundry there while the machines went to town on my old man garments; however the dirt bag yelling at another customer made me take the precautionary side and I stayed and watched my stuff. The dirt bag can be seen in my last photo.
The BEST Laundromat in Victoria and area. There is nothing that really compares to it. Spacious and clean with new, tough equipment. The owners are kind, warm and professional. I hope they are reaping the benefits of their hard work. It is a joy to find Scrubby's after so many disappointing experiences at other laundro-lounges.
Clean....well maintained...great staff...hours of service are good
good place to wash your clothes, modern machines at a decent price.
Very friendly staff, always fine if you travel and don't know how the machines work. Easy explanation, but then in the end she was doing it by herself. Only needed to throw in my laundry in the machine and in the dryer. And I obviously love fast WiFi :)
Compared to a few other laundromats we've been to in Victoria, Scrubby's has room to move around, is VERY clean and bright, and the staff are very polite and helpful. Will definitely be back!!
Very friendly staff. Clothes ended up clean and dry!
First time at Scrubby’s and clean laundry came out of it. Fantastic service in a very clean and efficient business.
Convenient... Not really busy
Clean and friendly place with excellent service
Friendly staff
This place is very clean, and the woman who helped me today is super nice. The prices are reasonable. If my washer ever breaks again I will definitely come back here.
Staff friendly and close by.
Scrubby's Laundry is a clean and very well run business. We used the laundry a few times whilst holidaying from Australia. On each occasion the owner ...can't remember his name! ... was so helpful and friendly. He even remembered us from visiting the previous year. The other staff also spoke very highly of the owner which was so nice to hear. We certainly recommend Scrubby's should you need to do your laundry!
Dryers are super efficient. Paid for 30min but probably could have gotten away with 20. Clothes were still hot several hours later!
Exspensive!!!!!!!
Not interested in supporting a business that treats its patrons so shamefully
Huge facilities.
I drive from up the peninsula to do laundry there. Excellent staff, extremely clean machines and great value. Highly recommend.
Staff is really very helpful.
We were in Victoria for holidays. We searched for a laundromat near our hotel. Undoubtedly, Scrubby's customers reviews speak volume. Very clean facility, well maintained equipment, reasonable price, super helpful and friendly attendant. If you’re in town and running out of clean clothes, look no further, Scrubby's Laundromat is your go to place????????
Greatest laundromat in town, hands down!!! It's got wonderful owner/operators, friendly, helpful, and they always offer exceptional quality and customer service. ????
People are right about the friendly and informative staff! I love the wide variety of different sized washers. My boyfriend and I were struggling to find a place to wash our king size comforter. Their six loader washer does the trick for $14 and with $5 for the hour in the dryer, the comforter came out spotless like brand new; soft and toasty fluffy. Clean premises and cool inside when the weather's blistering hot outside. I've driven by the places many times for decades but never checked it out before, a definite go-to place for washing large items from now on!
Amazing machines, staff is wonderful and very helpful! Super welcoming, super clean! Scrubby's is ten times MORE better then Sqweakys.... at shelbourne
Always bright and clean. Friendly helpful staff. This is the place to go if you need a laundromat
Great facility! Clean doesn't even begin to describe it. The place is spotless. Staff are courteous and friendly. They have a good variety of machines ranging from single load to 6 load capacity. Cold drinks, tv and toys for kids.. We are on vacation and needed to do some laundry. Glad we found this place. Highly recommend
My laundry is clean now, so it's good i guess.
They are friendly and helpful and very patient and understanding of kids
Very clean and the staff are very courteous and helpful.
Helpful
Quick
Great spot for drop off laundry
The staff are entirely professional and friendly. The premises are clean and the laundry services offered are excellent.
I got my rug back and very stained. Never more. They were rude. Almost one month to wash the rug.
Fantastic service from the second you walk in. All services offered and if you need any help or even just some laundry tips, they're very helpful. Plenty of well working, high capacity machines to use. TV and Wifi. Carts, Baskets and plenty of places to sit. Lasty there are washrooms available for customers. I believe this place is the best you can get.
Clean, efficient and extremely helpful owners - highly recommended.
Clean, Safe, and Friendly Good place to get your clothes cleaned.
The service is very good.
love the place, nice and clean.
Im so glad I found this family-owned local gem! The prices are reasonable, the machines are kept clean, and the owners and staff are super friendly and accommodating. As a nurse I have laundry at least once a week and Scrubby’s is convenient with easy parking and great hours. They even allow my small dog (and other dogs) to socialize with customers and be by my side while I do laundry. Big selection of washers and dryers (never have to wait for one to free-up) and never overly stressful or busy. I’d recommend for sure!
Clean and well maintained, nice staff and every size of machines up to quad loaders. Little Pricey but that's what it takes to run a good laundry, Oh yes drop off service also and on site staff so your clothes are safer.
I used to go to a laundromat much closer to my home and dreaded laundry days, but finally I tried going the extra distance to Scrubby's and now I actually find laundry days not just tolerable but even pleasant. The business and machines are always clean, work well, and are inexpensive. The service is always friendly, and you're a good distance from Tillicum or Uptown so it's easy to knock out other errands while you wait.
Clean facility, machines work and staff is friendly and helpful.
Used the drop off feature because of my work schedule and broken washer at home. Super convenient, super fair pricing. Also quickly responsive through emails when I was figuring out my options.
Helpful,clean,doubletriple,Quad.machines.Get'r All Done at once!!!
The staff were very friendly and helpful!! The washers and dryers were also very quick and efficient took about an hour to wash and dry 2 loads using the big machines
(Translated) got alota loundery done fast expensive (Original) got alota loundery done fast expensive
Friendly, reliable and courteous
Only place I go to wash my clothes.
Nice, clean facilities with new machines. Machines work well unlike most laundromats that seem to set their machines to barely work. Staff are extremely nice and friendly. Highly recommend, even if it's out of your way. They also have 3, 4 and 6 load machines that make it easy to wash and dry bulky items.
Wouldn't go anywhere else
An amazing place will never do my laundry at another they have wifi, TV, and beverages. It's not overly heated like some laundromats are. The staff are very nice and helpfull . Definitely recommend this place to everyone.
Nice clean fast washer n dryers compared to the laundry Matt at cook street that doesn’t get ur clothes cleans n I whipped down dryer to see if it would help n the cloth was black so scrubby was non the less ten times better n cleaner resaults
Clean and tidy. Very friendly staff, and prices are unbeatable!
Such a clean and pleasant place! The staff was tremendous at helping my son and I! Everyone was so friendly :)! I highly recommend this place!!! Thank you for your service!
We’re from out of town and needed to wash a ton of clothes after a race and staying a week. Very friendly and helpful staff, very clean establishment and modern equipment. We drove the extra couple kms to check this place out and it was well worth it!
A little pricy but great staff.
Clean place and friendly staff. They also have a service for cheap where they will put your clothes in the dryer.
Awesome staff, great service and very friendly place. :)
Was delighted to be able to do the equivalent of 3 loads in the large washer and dryer available. The location is convenient and the laundromat is clean, comfortable and next door to mani/pedi services, a hardware store and a restaurant. The perfect laundry experience thanks to reasonable prices as well!
Nice machines. Clean. Friendly and helpful staff.
Nice machines. Clean. Friendly and helpful staff.
They are super helpful. I haven't done laundry in years and they helped me a lot. My husband was impressed I wash the king size winter blanket. Mad props to this place for helping me out.
Clean, all machines in order, helpful staff, ample parking... machines ranging from single to six-loaders, put your stuff in and let the staff take it from there. They'll make sure you don't screw it up (they put in detergent and start the machine)! If you need a laundromat, this is the one to choose -- no matter where you live in the city!
very friendly staff
very friendly staff
Super friendly services ???? You can even pay with credit card and get everything you need. ???? Besides, you can use the time well with the free WiFi and e.g. write this review ;) ... I give it a more laps now.
First and last time here. The attendant on duty was rude, ignorant and had no patience explaining how the machines worked. Very disappointed...
If you are looking for a laundromat, this is the place! The building is clean and the staff are so friendly. We had to clean all our gear (a ridiculous amount of pillows, fabrics, blankets, etc,) after an event and Tricia was so supportive throughout the whole ordeal. It was a busy day for her trying to multi-task and help their customers but she always had a smile on her face and would assist us so we could keep things moving. She was an absolute gem! They better hang on to her! Someone with her organizational style, professionalism, and friendly demeanour does not stay long working at a job like this.
(Translated) Very nice place, super efficient, who serves is very friendly, but bring change and support you have washing machines as well as your need soap but bring yours, a dollar a soap bubble. Great place !!! (Original) Muy buen lugar, súper eficiente, quien atiende es muy amable, sino traes cambio te apoyan y tienen lavadoras según tu necesidad así como también jabón sino traes el tuyo, a dólar cada burbuja de jabón. Great place!!!
great atmosphere, always clean!
Love Scrubby’s! Incredibly friendly and helpful staff ????????
Very expensive to do laundry
Always friendly helpful staff and the place is spotless!. Soooo much better than the one across from Tillicum Mall. Please go back to old hours 8 AM til 8 PM Monday thru Saturday for us weekday workers!!
pretty good place if you need laundrymat
Best laundromat in town. Best service and prices. Machines are new. Every thing is clean and wifi is fast.
Awesome people. I wouldn't go anywhere else and neither should you.
Pretty expensive and dryers are not good.
Such a lovely place. Clean. Great machines. Attendent on hand. Great experience.
Good for laundry and good staff
Clean, helpful, friendly. A perfect laundromat.
I absolutely love Scrubbies! You feel cleaner just walking in there. The staff are so friendly and health conscious. Every machine is so clean, I was able to do my washing with comfort, no lint, no hair, and all the machines are actually working! Unlike so many other laundromats I've been to. Two big thumbs up Scrubbies! Thank you all for your impeccable cleaning and all you do to keep us safe. I will be back!
This place is a breath of fresh air. I needed to wash 3 duvets so went first to my regular place, the Coop carwash/laundromat on the Gorge [It's a tired place. They have 1 washer capable of cleaning duvets and it was broken - what a joke.] The closest place turned out to be Scrubby's. I'd never heard of it and was a bit skeptical because of the odd name. Turned out to be a VERY well equipped laundromat. Also spotless, lots of sorting table space and they even offered refreshments and Shaw WiFi. The place was surprisingly quiet even with lots of running machines, especially compared to the car wash mentioned above. And they had many machines (not just one) capable of doing duvets. The staff were friendly, helpful (gave good advice re: appropriate machine vs load size) and appeared on top of things. HIGHLY recommended.
It's been our go-to laundry mat for quite some time. Staff are always helpful and their facility is clean and tidy.
Clean and friendly!
When u need that King size quilt washed and your home appliances just don't cut it, this is the place to go. Friendly and helpful staff.
Excellent customer service. Very clean facility. A very pleasant experience.
Terrible mysoginistic establishment, even going so far as posting it on their message board inside. Clearly their target market is men.
Very helpful, clean laundry mat, and great machine! Best laundromat, that i have been too!
Love the eash & fold service. Very clean.
Clean and friendly
Wow! very friendly helpful and good price. I will be back the next time puppy pees on the duvets! Staff here was very very good
Their drop-off service is consistently wonderful in more ways than I can possibly hope to state. Their turnaround time is often quite impressive, and in a pinch, they can work miracles. They're very good at dealing with special requests, and even remembering them! Everything is handled very well, and very professionally. Prices are extremely reasonable. And so on. Siobhan, in particular, is particularly warm, helpful, and reassuring. Trusting basically all of one's clothes to a stranger can be intimidating, especially if there's anything delicate or embarrassing, or if you just need to feel confident that you'll have them back in time for work the next day. Siobhan is friendly and professional in the right way to smooth out those worries, and to make a stressful or at least normally dreary interaction into a friendly and positive one. I look forward to my brief interactions with her; she's a delight. They'd be even better if they were 24 hours and, y'know, located across from my apartment building. Short of that, I can't imagine a better laundry drop-off experience, and the value-for-money is ridiculous. I wish they'd enable tipping on their payment system, because it's just ridiculous how little money it can cost to get all of my clothes washed, dried, and folded in keeping with all my various demands, in less than a day. A great service, and a great customer service experience, especially when Siobhan's working.
This place is fantastic! Amazing hours and the staff are always super friendly and helpful. I’ve been coming here weekly for over a year and found great consistency ! Dianne and Dennis were incredibly kind and extra helpful when I couldn’t come in due to an injury’s. I highly recommend this place, and these people!!!!!
The staff were incredibly helpful and well mannered. They saw to it that I felt very taken care of, answering all of my questions smiles and kindness. Will definately go again :)
Too crowded
Don't believe the positive reviews!!! They are written by bots. Look at them closely. The middle-aged lady transferring the clothes last Sunday was really, really rude, and she lost three pairs of my underwear.
Extremely clean and well kept facility and very helpful knowledgeable staff. They have everything you need if you have forgotten something and you can pay with debit or credit instead of just having change. A++
Very clean facility. Very helpful and courteous staff. Excellent washing and drying equipment.
Expensive
The staff are incredibly helpful! Prices for laundry $$$$$ to much.
Great staff, helpful and reasonable prices. Big space to move in and do your laundry. Diane do great pressing and very friendly lady. Prices are good $ Service is fast if you leave them your laundry to do for you.
Clean. Not crowded. Great commercial-style new machines. And, most importantly, a great manager/employee by the name of Michelle who was really helpful, personable and professional!
Pristine, friendly, lots of machines. Excellent
Terry Forrest described the attendant to a tee
Really nice and helpful staff. Really clean and nicely maintained. Lots of room.
Cleanest and friendliest laundromat in Victoria!
Very nice clean place and people that work there are very pleasant
Friendly staff, great service. Standard prices.
This is the best laundry in Victoria. Professional and friendly staff, I travel a good distance in order to use them, AND IT'S WORTH IT!
Staff are awesome! 5 stars from me
Excellent establishment, they’re attentive people and the place shows it. Owners are very friendly and accommodating, machines worked great, a pleasant hour was spent for me here.
A great, clean, friendly place to do your laundry, or if you wish, they could do it for you. The washers and dryers work well and the hours are decent too.
Place was absolutely fantastic. Staff was awesome. Aaron went out of her way to make you feel welcome..
I have been going there for years. Scrubbys is a very clean laundromat. The machines are well maintained and you can purchase laundry supplies if needed. The staff is always friendly and knowledgeable.
Great place to go do your laundry as everything comes out super clean even my drywall taping clothes that were caked in mud. They make sure you do not miss your final soap in for last wash on their machines. Very very friendly and kind owner/operators to interact with.
I called around to see what a comforter would cost to have professionally cleaned and came across these fabulous reviews. Now I see why, great price, with a few hours turn-around, it came back nicely packaged in clear plastic and oh so fresh! There is a lady named Louise who served me, thanks for the great customer service.
The staff are friendly & their machines are sparkly clean! A great place to come with oversized sleeping bags & comforters. They have a variety of soaps, borax, & dryer sheets. I was happy for that as I had forgotten all of the above!
Everytime I come in do my laundry and two wonderful staffs helped with me right away and very friendly place and very clean I will go there again
Love!y business and friendly and helpful staff. Large washers and dryers and small washers and dryers. Big spacious place with lots of room to move around in. Place is always spic n span clean. They have lots of extras also, such as, flatscreen TV with cable package and hot coffee and cold pop and juice and water, lots of magazines to read and a small play area for kids with books for them to read also and toys and free WiFi. I have done my laundry here for the past 5 years and I am really very happy with the service that I always get from the staff. The owners (Dennis and Diane) are very knowledgeable regarding the laundry business. They have a dry cleaning service also, but it is off site and in another pay off town.
The cleanest Laundromat I have ever been in. I travel a lot and have been in many different Laundromat's, none have been as nice as this one. All the machines worked and it was very roomy. People were very nice as well.
I did 2 small loads of laundry. My wife went to go put them in a double dryer and was told to split it up into another machine. I had to go back to add more money to the 3rd dryer, and while I was in there I asked one of the owners why we couldn't put 2 small loads in one double dryer. He expressed that he was confused why his staff member would have made us do that and put a doller in the 3rd dryer for us. When we came back to collect the laundry we where confused how much the machines could actually hold so my wife asked the staff member if it would have been ok in one double dryer. The staff member was incredibly snarky with us, saying the other owner told her to tell us it was too much and that I came back 3 times because I wanted to fight with her.. I came back 3 times to make sure cloths would get dry! WASTE OF OUR TIME AND MONEY, and we still don't know how much any given staff member will let us put in a dryer. Also they watch you like a hawk. NEVER GOING BACK!!!
What a great place. It is clean and well organized. Siobhan was very helpful and knowledgable. I believe their prices are lower than Squeaky's on Shelbourne. I don't have much calling to use a laundromat so this experience was very positive.
Helpful, knowledgeable staff. I tripped over a curb my very first time there, staff patched me up, got me an ice pack, elevated my leg, they were so great! It's the only laundromat we've used for 2 years. Have all laundry supplies if you need them, snacks & drinks. Follow Covid protocols & it will be so nice when you can use the working table & lounge area again!
Never get disappointed, clean place and friendly staff.
Very pleasant owners and operators. Prices are very responsible and all my clothes are folded and ready to be picked up in a few hours! I know where I'll be doing my laundry, better yet...I'll just drop my laundry off and go for coffee! Awesome place!!????????
always vlean and machines work great staff always make sure you are cared for
Extremely helpful. Good machines. Quick service .
Quick possibility to wash and dry your clothes. Nice and helpful staff.
Absolutely amazing staff , wonderful environment to do laundry.
The service is second to none, it's always clean in there, I have never had a problem there in twenty years. Washrooms are always clean.
The employees were extremely helpful and did an amazing job. I had over five loads and they had it all washed and folded by the next day. If you need a large amount of laundry done or just a load or two, go here.
To expensive and they shrink all your cotton bedding very poor service
Clean and well run.
The staff are always friendly and helpful. I really appreciate them when I am busy but need to get my clothes done; I can start it and they help me finish it and let me know what time to get my clothes. Great teamwork there
This is a great laundry. Clean and bright and really well laid out shop and really friendly staff.
Clean facilities and helpful staff. Lots of machines and laundry options too.
Nice clean place. Newer stuff with friendly staff.
Lovely business and lovely staff also!! ALWAYS spin n span clean!! I have been doing my laundry here for quite a few years here!! I would and am recommending this place to everyone!! You will be really so very happy when you (or the owners and staff) do your laundry here indeed!! ????
(Translated) Expensive in tbk (Original) Cher en tbk
wonderful staff ,very clean and great prices!!
I do drop off and could not be happier. Friendly staff and extremely helpful - all good.
Sorry google I went to Bradys fish and chips