Zero stars an option? I gave them my 2 outfits to be altered for a wedding earlier on in the week (Wed). I asked them to alter both these dresses and dry clean one of them. The lady said that she might not have time to clean and we agreed that I would pick up the outfits on Friday, if it wasn't clean. Saturday morning arrives and I go to pick up my outfits around 10:00 am.They pretend to look for my outfits, they cant find them so they so they tell me to come back at 5 pm. I come back at 5:15pm to pick up my outfits for the wedding I have the next day. They cant find my outfits, they searched between all of their clothes and finally find it. NOTHING IS DONE, they hung my outfits in a random area, so now not only is my clothes not done, they close in an hour and I've already been to this location twice today and they have no time to clean my outfit because they send out the clothes and it's a 3 day turn over period. She quickly did a hack job, did not cut off the extra material to alter the dresses and then still decide to charge me?!?!?! THEY JUST TOOK OFF THE CLEANING COST. THEY DIDN'T DO ANYTHING WITH MY CLOTHES UNTIL 5:30PM AND KEPT EXCUSING THEMSELVES BY SAYING THEY WERE BUSY!! This is by far my worst experience with any business ever. No thanks, I will be taking my business elsewhere, where they owners/ workers are more reliable and have better business practices.