Reviews of Nettoyeur Daoust (Laundry)

Chantal Cadieux

(Translated) The goose down on my $ 600 duvet is now in motton since it came into Daoust's hands (Original) Le duvet d’oie de ma couette à 600$ est maintenant en motton depuis qu’elle est passée dans les mains de Daoust

Éric Morin

Very, very nice people !

Kathleen Capilla

(Translated) Wow my Rudsack is like new cleaning and repair very satisfied the seamstress and the super nice personal (Original) Wow mon Rudsack est comme neuf nettoyage et reparation tres satisfaite la couturiere et le personnelle super gentil

Paddy Landreville

Freddie the tailor, a God sent when it comes to fitting your garments.

Ml Kal

(Translated) Never again! (Original) Plus jamais!

Guillaume Lefebvre

(Translated) The best in town A lot of talent sir To make a dress for my girlfriend as I asked her without ever meeting her and the dress was perfect (Original) Le meilleur en ville Beaucoup de talent monsieur À faites une robe pour ma blonde comme je lui ai demandé sans jamais la rencontrer et la robe étais parfaite

Vitali T.

Hands down the best dry cleaners and tailor in all LaSalle. Offering aside many services such as boots ???? and carpet cleaning too. Such a great tailor and I’m very picky about landing my clothes to someone. Freddy saved me many favorite clothes and gave them a new life. ???????? You’re not satisfied ? He will redoit without charging. His genuine honesty professionalism is what makes him a recommendation. Freddy is a gentleman and assure you A great service, Try and you’ll be convinced. Debit and credit cards can be used here.

Carianne Légaré

(Translated) Worse experience !! I went to wear my dress to have it adjusted on June 16th at Daoust on St-Laurent in Saint-Eustache and I needed it for the 25th to attend a wedding. It was Johnny who served me he looked very professional and gave me several options to adjust my dress. He took my measurements and told me that she would be ready on Tuesday, June 21st! Perfect! But I had to leave last minute for a business trip to Toronto from June 20th to 23rd so I could not get her back on the 21st. I thought there would be no problem and that if there is a problem he could contact me. In short I come back to town on the evening of the 23rd and I can not go to the next day because everyone is closed for the national holiday. So I'm here today the day I need it for the wedding. Firstly the employee who used to find my dress "ball" on a radio in the store. I was really annoyed to see her like that ... Secondly when I took it I found that nothing had been done on my dress! I started to panic and the employee told me with a perfectly normal look that indeed the dress was not made. No, but I see it! How come?! It's been over a week that you have it and I did not even get a phone call and on my bill it was written that it would be ready for Tuesday June 21st and it's the 25th and I was very Well said to Johnny that I needed it for this Saturday !!! I asked him to call Johnny who was not there and he told his employee that he did not find the necessary equipment and that she would be ready on Monday. No, but you stupid me? On Monday?? I need it today !!! No, but what a way to treat his customers !! I was terribly disappointed with the mediocre service I had in addition to having to run around the shops now to find another dress for a wedding the same day !! Thank you Johnny for your pitiful service !! If I had been contacted a few days in advance to warn me that she would not be ready in time I would have shown understanding but to point out and realize on the spot that this is not the case it is the height!!! I will never do you a good advertisement !! And I would have put no star if it was possible! A big zero !! (Original) Pire expérience!! Je suis allé porter ma robe pour la faire ajuster le 16 juin chez Daoust sur St-Laurent à Saint-Eustache et j'en avais de besoin pour le 25 pour assister à un mariage. C'est Johnny qui m'a servis il avait l'air très professionnel et m'a donné plusieurs options pour ajuster ma robe. Il a pris mes mesures et m'a dit qu'elle serait prête le mardi 21 juin! Parfait! Mais il a fallu que je parte dernière minute pour un voyage d'affaire à Toronto du 20 au 23 juin donc je ne pouvais pas venir la récupérer le 21. Je me suis dit qu'il n'y aurais surement pas de soucis et que s'il y aurait un problème il pourrait me contacter. Bref je reviens en ville le 23 au soir et je ne peux pas aller la récupéré le lendemain car tous est fermer pour la fête nationale. Donc je me pointe aujourd'hui même le jour ou j'en ai de besoin pour le mariage. Premièrement l'employée qui me servait à trouver ma robe en "boule" sur une radio dans le magasin. J'étais vraiment agacé de la voir comme ça... Deuxièment quand je l'ai pris j'ai constaté que rien n'avait été fait sur ma robe!!! J'ai commencer à paniquer et l'employée me disait avec un air tout à fait normal que en effet la robe n'a pas été faite. Non mais je le vois ben!! Comment ça se fait?! Ça fait plus d'une semaine que vous l'avez et j'ai même pas eu un coup de téléphone et sur ma facture c'était écrit que ça serait prêt pour mardi le 21 juin et on est le 25 et j'avais très bien dit à Johnny que j'en avais de besoin pour ce samedi!!! Je lui ai demander d'appeler Johnny qui n'était pas sur place et il a dit à son employé qu'il n'avait pas trouver le matériel nécéssaire et qu'elle serai prête Lundi. Non mais tu me niaises tu la?? Lundi?? J'en ai besoin aujourd'hui!!! Non mais quelle façon de traiter ses clients!! J'ai été terriblement déçu du service médiocre que j'ai eu en plus de devoir maintenant courir dans les magasins trouver une autre robe pour un mariage le jour même!! Merci Johnny pour ton service pitoyable!! Si on m'avait contacter quelque jours à l'avance pour m'avertir qu'elle ne serait pas prête à temps j'aurai fait preuve de compréhension mais la se pointer et se rendre compte sur place que ce n'est pas le cas c'est le comble!!! Je ne vous ferai jamais une bonne publicité!! Et j'aurais mis aucune étoile si cela était possible! Un gros zéro!!

Zahir Fouad (dj fouad)

(Translated) I advise you not to bring back clothes with real fur! he burned my jacket (moose knuckl) $ 1300 (Original) je vous conseille de ne pas ramener des vetements avec vrais fourure! il ont bruler mon jacket(moose knuckl) 1300$

Aimee Gillis

Freddy is an authentic tailor, professional, friendly and always does a quality job hemming and mending our clothing. Dry cleaning is always good too. Highly recommend!

Renata Ligezka

Brought my son's Canada Goose jacket for cleaning. I couldn't believe my eyes when I picked it up ! Fur around the hood was completely burnt and whatever was left of it it was falling off. Hologram was gone from the jacket. All they could tell me is that the jacket was defective. Don't trust them with your expensive items because they have no idea how to take care of them.

Martin Laporte

(Translated) Very professional as a business. The service is fast and efficient and the employees are courteous. I highly recommend. (Original) Très professionnel comme commerce. Le service est rapide et efficace et les employés sont courtois. Je recommande fortement.

DJ Remgod

(Translated) Always good service. Quick and courteous. (Original) Toujours un bon service. Rapide et courtois.

Seren Dagdeviren

Use this place all the time. They're super courteous and timely.

Stéphanie E. Amesse

I had a rug cleaned before I moved a few months ago, and I really should have checked it right away. When I unrolled it this morning, not only was there still a stain on the rug (with a little tag claiming that they had "given it their full attention"), but I actually had to vacuum the dust and cat hair that was still on it. NEVER going back.

Diana Afanassieva

Always great services but not cheap.

Raymond Charest

(Translated) Excellent service, I asked to sew snow pants with holes and they did a great job! and very quickly! Thank you so much ! (Original) excellent service, j'ai demandé à coudre un pantalon à neige troué et ils m'ont fait un super travail ! et très rapidement en plus ! Merci beaucoup !

MrMathieumarois

(Translated) In 3 visits (2 cleanings and 1 seam), I had 2 bad experiences. The first, he did not clean my clothes for the promised date (it's flat but I saw worse). At the 2nd experience ... Phew! I waited 1 month and a half (when initially it would take 1 week) to put patches on the elbows of my jacket. Excuse, they do not have a sea blue patch. Why not tell me before ??? In short each week I was told that they would receive the patches soon and they will be asked. At the end of November, I got tired and I went back to take my jacket and was even refused to pay me back. The other reason, the cashier does not know how ... I have to ask the boss (I've never seen in 1 month and a half on site and that answers 50% of my calls). It is not to mention the cashier who answers me: anyway, one more or less ... In short an indifference in the image of their service. (Original) En 3 visites (2 nettoyages et 1 couture), j'ai eu 2 mauvaises expérience. La 1ère, il n'a pas nettoyé mes habits pour la date promise (c'est plate mais j'ai vu pire). À la 2e expérience... Ouf! J'ai attendu 1 mois et demi (quand initialement cela devait prendre 1 semaine) pour poser des patchs aux coudes de mon veston. L'excuse, ils n'ont pas de patch bleu marin. Pourquoi ne pas me l'avoir dit avant??? Bref à chaque semaine on me disait qu'ils allait recevoir les patchs bientôt et elles seront posées. Fin novembre, je me suis tanné et je suis repassé prendre mon veston et on m'a même refusé de me rembourser. L'autre raison, la caissière sait pas comment... Il faut que je demandes au boss (que je n'ai jamais vu en 1 mois et demi sur place et qui répond à 50% de mes appels). C'est sans oublier la caissière qui me répond: de toute façon, un de plus ou de moins... Bref une indifférence à l'image de leur service.

Nadia Renzo

(Translated) I went to get new snap buttons for a coat and prepaid the agreed price. When I come back for it, I am charged an additional price because the man himself decided to change two other snaps, which I had not requested, and which renders a pocket non-functional since he has not changed only the front of the snaps (to make it pretty) and not the back too. In short, I had to overpay for an unsolicited service which is now preventing one of my pockets from closing. Fairly ordinary, in addition to a maskless service at the height of a pandemic. (Original) Je suis allée pour me faire installer de nouveaux boutons à snap pour un manteau et j'ai payé à l'avance le prix entendu. Quand je reviens le chercher, on me charge un prix supplémentaire parce que l'homme a décidé lui-même de changer deux autres snaps, que je n'avais pas demandées, et qui rend une poche non fonctionnelle puisqu'il n'a changé que le devant des snaps (pour faire joli) et non l'arrière aussi. Bref, j'ai dû payé en trop pour un service non demandé qui empêche maintenant une de mes poches de fermer. Assez ordinaire, en plus d'un service sans masque au plus fort d'une pandémie.

Wilfred Liu

The owner Freddie is a very nice gentleman giving honest excellent dry cleaning services and precise clothing alterations. Down to earth mature couple of certain age and experience. Free street parking at the door.

Denis Boudreault

(Translated) Good service and courtesy (Original) Bon service et courtoisie

Denis Boudreault

(Translated) Good service and courtesy (Original) Bon service et courtoisie

Silvie Dubois

(Translated) Very good service. (Original) Très bon service.

Shubhneet Kaur

Gave this pure delicate wool scarf and got back this, completely destroyed and tore at multiple places. When I complained, he instead told that maybe fabric was weak, of course delicates need separate handling than Parkas and suits. Or if they don’t know to handle delicates and fine clothes, should not accept those.

DIENG Henri Pierre

(Translated) Welcome, excellent service! (Original) Bon accueil, excellent service !

Mia Morin

What to say... Freddy is one of the kindest men I've ever had the pleasure of meeting. Twice in 1 week I came to him with URGENT repairs required (same day) and he delivered both times. I cannot thank him enough. And I cannot recommend him enough... THIS IS THE PLACE TO GO FOLKS! You will NOT be dissapointed!

Yisel Rodriguez

Very good service

Angela Mallqui León

Excellent service. It was closed but he opened after hours because I needed to repair the zipper for winter jacket of my daughter.

Berthiaume Jonathan

Would not serve me before closing time. Lady was condescending like I have never witnessed.

david

(Translated) Twice I had to bring my suits back because they were still stained while I had indicated the tasks in addition to making me pay for cleaning again. Bad customer service. (Original) 2 fois j'ai du ramener mes suits parce qu'ils étaient encore taché alors que j'avais indiqué les tâches en plus que me faire payer à nouveau pour le nettoyage. Mauvais service à la clientèle.

Olivier Vachon

(Translated) Poor service. In addition to having waited more than a week to wash a coat and make a small seam, when I arrived the seam was not done. They told me to come back the next day, I came back 2 days later and it still hadn't been fixed. He did it on the spot and the stitching was crocheted and done in a hurry ... (Original) Service médiocre. En plus d’avoir attendu plus d’une semaine pour faire laver un manteau et faire une petite couture, quand je suis arrivé la couture n’était pas faite. Ils m’ont dit de revenir le lendemain, je suis revenu 2 jours plus tard et ce n’était toujours pas réparé. Il l’a fait sur place et la couture était croché et faite à la va-vite...

Simon-Alexandre Morin-Archambault

(Translated) One of the best cleaners on the West Island. The twin brothers are always smiling and helpful. All my neighbors are of the same opinion, this cleaner offers fast and incredible service. The dedication is exemplary and nothing is impossible ..! (Original) Un des meilleurs nettoyeurs du West Island. Les frères jumeaux sont toujours souriants et serviables. Tous mes voisins sont du même avis, ce nettoyeur offre un service rapide et incroyable. Le dévouement est exemplaire et rien n'est impossible..!

Danielle St-arneault

(Translated) Impeccable service (Original) Service impeccable

Nicole Labrecque

(Translated) The laundry is badly done (Original) Le linge est mal fait

Salvatore Macri

Amazing tailor!

C

(Translated) Last Monday, I took my down jacket for cleaning oil stains. The employee who receives me tells me that it will go and it costs ~ $ 30. I ask him if it can be ready for the weekend. She replied that it will be ready for Thursday 16h. Perfect, I return on Thursday around 18h: some of the tasks have not been cleaned. The employee then tells me that it is normal, but that she can always send it back to clean. Uh ... because if I give them a 3 days more they will clean it better ?? I tell him that I absolutely need it for the weekend but that I can bring back to them the following Monday. No question apparently and repeats to me that she is not responsible. I ask to speak to the person responsible: manager not there. I ask if she can join him: no. So I go out with a coat still stained for $ 31.62. Poor work and bad service. (Original) Lundi dernier, j’ai emmené ma veste de duvet pour faire nettoyer des tâches d’huile. L’employé qui me reçoit me dit que ça va partir et que ça coûte ~30$. Je lui demande si ça peut être prêt pour la fin de semaine. Elle me répond que ce sera prêt pour jeudi 16h. Parfait, je repasse le jeudi vers 18h: une partie des tâches n’ont pas été nettoyée. L’employée me dit alors que c’est normal, mais qu’elle peut toujours le renvoyer faire nettoyer. Heu... parce que si je leur donne un 3 jours de plus ils vont mieux le nettoyer?? Je lui dis que j’en ai besoin absolument pour la fin de semaine mais que je peux leur ramener le lundi suivant. Pas question apparemment et me répéte qu’elle n’est pas responsable. Je demande à parler à la personne responsable: gérant pas là. Je demande si elle peut le joindre: non. Alors je sors avec un manteau toujours tachés pour 31,62$. Travail médiocre et mauvais service.

Nina Kanhoye

My sister brought her Canada Goose jacket. 2 years old and in perfect condition. When we picked it up, it was faded (no longer black) and there were holes everywhere. Hoping to find a solution, we were shocked when the owner said to contact the Better Business Bureau. Horrible customer service. We all make mistakes, but one has to own up to them and fix the problem. Will not go back to this location ever.

Fidel Gonzales Calderon

(Translated) They provide good service (Original) Brindan un buen servicio

Rym Feriel Leulmi

The best service ! I had an emergency. I brought my coat at 3PM and it was ready at 4:45PM. You are the best !

N Nelian

(Translated) I was very satisfied with the service received by the owner. I had to bring my winter coat, white, to have it cleaned and the result was impeccable. Thank you for the service! I highly recommend this place. (Original) J'étais très satisfaite du service reçu par le propriétaire. J'avais amener mon manteau d'hiver, blanc, à le faire nettoyer et le résultat était impeccable. Merci pour le service! Je recommande fortement cet endroit.

Patrick VAN

Very good and fast service.:-)

Archie Evangelista

Convenient. Friendly service.

Claude Chaput

(Translated) Polite and courteous service. (Original) Service poli et courtois.

Tookie Williams

The best cleaners in town. I left the west island and i still bring my clothes here!

Jean-Guy Philippe

(Translated) EXCELLENT SERVICE, CLOTHING REPAIR CARRIED OUT IN STANDARDS. (Original) EXCELLENT SERVICE , RÉPARATION DE VÊTEMENTS EFFECTUÉS DANS LES NORMES .

Donald Donovan

Prices on phone do not match when you bring the item in. Verifies sleeping bags costed $30 regardless of size and informed them we have a double. Once we drop off told it's double size double cost $60 and that they've never heard of a double sleeping bag.