J'ai eu une mouvaise experience... malheureusement, apres 4 jours j'ai du retirer la petite a cause des plusieurs evenements. J ai bcp apprecie le suivi de Bianca. J'espere qu'elle va etre capable de corriger le tout pour la protection des autres enfants. Voici le courriel que j'ai envoye avec tout les problemes que j'ai eu dans la classe de 18mois+..
Hi Annabelle, Bianca,
After all the situations that happened in your daycare, we fell forced to keep Emma home and find another daycare and terminate the contract with your daycare.
After loosing my confidence on July 31st when I saw her teacher aggressing a 20 months old boy, your team instead of gaining the confidence again, they just did worst. Every day at less one thing wrong. I believe you have to do a lot of changes to be able to arrive at the quality that your prices are. Also, I am not here to do a police job and to have at less 2-3 calls a day with one of you. My time is precious and I want to let my baby girl in a safe environment…witch was not the case at your daycare.
Facts: July 31st – teacher almost breaking the hand of a toddler
July 1st – 9 kids in the class, when my baby girl started.. so she didn’t had a proper welcome, teacher not even able to take care of her as supposed to do – no journal for this day, no idea how her day was!!!
July 2nd – no hat when going outside , no cream bump, another teacher to welcome her - no journal for this day, no idea how her day was!!!
July 5th – again another teacher (3 days 3 different teachers – Great job Biamel V!!) , asking questions – not able to communicate back, slept 30 minutes all day – the teacher is not able to express herself and dosent have an accommodation plan when asking , came back with the clothes dirty and wet – when asked why wet she wasn’t able to tell me.. the socks were so dirty as she had no shoes outside…asked about this.. no answers back
July 6th – receive a call from the director telling me Emma throw up but she is good now.. asking why she told me that she was left to cry for about 15 minutes ( I believe was more than that) – I saw kids in that day being scared by certain persons from daycare, not only my child.. also, when we picked her up the teacher had again 9 kids in the class.. NO way!! She was barely breathing, overcharged!