Reviews of Eh to Zed Preschool Canada Guelph (Kindergarten)

Colin Oakes

Excellent preschool facility! Ericka and her team are awesome!

Maha Medhat

I was having a hard time finding spots for my children in any after school care program, their school was more than 15 minutes drive, and was not one of the schools that they had on their list, However, Ericka and all the staff helped a lot to accommodate that and we had a very valuable time there.

Jad Arandas

Ericka is a life saver! Me and my partner had a surprise baby and were in desperate need for care. Turns out we were able to get some of the best care, thanks to Ericka! My daughter loves it there. A girl who hasn't seen many kids, babies, or other people in her first 10 months of life, was comfortable in the space Ericka and her team has created. Ericka and her team are caring and professional, all you can ask for in a place you send your little ones off to everyday. Highly recommend ! ????

asia marie

My three year old brother attended here for a year, everyday he cryed and screamed and even begged not to be left here.. everyday we picked him up his diaper was FULL as if he had only been changed once the entire day. He was even left outside when a head count was messed up.. to restate. MY THREE YEAR OLD LITTLE BROTHER WAS LEFT OUTSIDE UNATTENDED! The ministry was brought it and the daycare got in trouble.. please if you value the safety/mental being of your child do NOT send them here (Dino daycare Guelph)

Christopher Furtado

Ericka and her team are an amazing group of people. They’re wonderful, caring and very knowledgeable when it came to transitioning my child in daycare. I highly recommend this daycare centre as they’re the best in town!

Vanessa Austin

My son started here when he was 1 and recently graduated onto JK with the skills and confidence he built at Pre-school Canada. Now, my 18 month old daughter is being cared for at this by the great staff here and she loves it! We are living in very different times but the teachers at the Guelph location have transitioned beautifully. The children are thriving, they’re engaged and, most importantly, they are safe and happy. Our family is so blessed to be a part of the Pre-school Canada - Guelph family. We love it!

amy bigras

I love working here,the coworkers and Ericka are really nice and we work as a team. I have been here for 3 years and it's a nice family daycare to enroll your children in, we understand how each child has individual needs and we support each family in their transition to join us. We try to be inclusive for all.

buuterlfy

Whilst the staff were good and my son liked it, Ericka was good to me whilst I was looking for a spot. As soon as my son attended she did a 360 on me. Didn't even say hi to me anymore. Last straw is when my son fell and got a goose egg, she basically told me to get over it as kids fall all the time and totally dismissed my concerns. Regret taking my son there. WOn't repeat that same mistake again.

Sarah R Hot N taken

Great staff great place to be

Ashley Aussant

Always happy and friendly staff with a smile on there face while working

Jay Edgardo

Great daycare have had both my son and daughter there great teachers and staff very cooperative and engaged with the kids would recommend this centre to any parent looking for a day care

John Mikhail

I went to tour the facility a while ago and I was impressed with the love the kids had for the staff, I felt at ease and comfortable with the plan of having my child attend this facility. Staff were very friendly and profession and the director was ensuring me to pick the right facility that I feel most confident and just by hearing that i knew my child had to attend there, it wasn't about the money but strictly about our best interest for our family.

Katelyn K

I strongly caution parents to really look at all their options before applying to have their children enrolled in this daycare. Shortly after applying to this daycare we were given the call that a spot became available at Preschool Canada Early Learning Academy (previously known as Dino and Kidz) and we had to decide within a couple days if we wanted the spot. After looking at our options we accepted the spot as we didn't want our son stuck having no where to attend. When we went into the centre to sign the papers we were told that we could not bring the papers home and we had to sign them while we were there. I wanted my fiancé to look over the papers as well and I explained that he wasn't there to sign the papers, they then informed myself that " we only need one parent's signature". The process was very rushed, we were not able to sit down with the director in a closed room as the centre was very busy and the director was rushed in and out while the papers were being signed. The paperwork was not gone over and explained to myself thoroughly and was rushed through when signing them. I was then informed that we had to give a cheque that would have covered his first months payment in the centre. We provided the cheque as requested. We were not informed that this cheque was non-refundable. It was however written in the paperwork that I was rushed through signing and not able to read thoroughly because of the commotion within the centre and trying to focus on my child. Unfortunately, due to unforeseen circumstances we learned that our son could no longer attend this daycare and notified the centre immediately. When speaking to the director on the phone and explaining the entire situation I received the response "Well, the deposit is non-refundable. So you need to speak with your husband and decide what you want to do." I was very disheartened at the lack of co-operation, understanding and empathy of the director. The director did not try to help us at all or try to understand our situation at all. We were put in a very difficult position as we had to decide to make the right decision for our son and family while giving up a large sum of money (that the centre had already cashed months beforehand I might add) or to keep our son enrolled in the centre so we wouldn't lose our money. After sitting down and talking it over we decided that the money we would lose meant nothing when it came to our sons happiness and well-being. We spoke to the ministry of education as we were informed that there is a very fine line and that daycare centres were not aloud to charge a fee for putting your child on the waitlist. They explained that centres still found a way to charge families a fee for holding an available spot for their child and each centre's fee was different. As a side note most centres in the area charge a fee of $200 for the deposit... We were very disappointed that we lost this money as a result of making the right decision for our son and family, but we were also upset for the other families that have gone through similar situations as we have. We know that we were not the first family this has happened to and will not be the last. After explaining that we were very disappointed in the way that this situation turned out to the centre. We were given the response "Unfortunately everyone has different experiences some negative some positive." We were informed by the director that they did everything required of them and were within the regulations and guidelines set out for them. We felt that while they may have done what was needed of them it was done in a very questionable and dishonest way. We just hope that other families can learn from our situation by being more cautious and aware of what they are signing up for with this daycare. Despite this experience obviously being a negative one for us we have learnt a very valuable lesson, thankfully before ever sending our child to attend this daycare and hopefully can help other families in the future before this happens to them

Paulina Klepczynska

Highly recommend! After only one week my 12 month who is normally a shy kid and has been typically afraid of strangers now walks into daycare with a big smile and runs (or attempts to run) towards his teachers. Ericka and the staff have been SO accommodating and just wonderful! We couldn’t be any happier! Thank you to all at Eh to Zed Guelph!

Erika MacLeod

I have had my daughter here since she was 3 months old .... My daughter is 11 months old now and she loves it at this daycare ... She crys when she has to leave ... This daycare is out of my way but I drive my daughter to it because I know the staff love her and care for her like I would ... I wouldn't bring her anywhere else even if it were closer to my work or my home.

Ash MC

I have my child at this centre since they were an infant and I have never had any problems, ericka has always been accommodating to our family and we've always felt welcomed by all the staff. The activities my child participates in are lovely and the stories I hear are wonderful. Would highly recommend to any family !