My Son's worst daycare experience in Fredericton. Educators have no clue what's going on with the kids, no education activities whatsoever, but my major concern was about following simple hygiene procedures in any daycare. My son only joined this daycare for few days and every time we pick him up, he is filthy and never cleaned up, I understand kids play and get messy, but they should be cleaned up ! one day there was dirt in his nose and mouth, and it took us an hour to clean his nose and mouth in the shower, that's unacceptable. As a health care worker I'm very concerned about my son's safety and hygiene. When you pick up your kid and there are big scratches on his face, you expect the educator to explain to you what happened, but no one knows what's going on, so it became a safety issue for us as well and decided to pull out our son and stay home for now, oh and by the way, the children's academy didn't refund us the security deposit . I'm considering filing an official complaint against them with public health and service NB daycare inspection as I documented all these incidences with pictures.
Now to address your reply down here, I am Yousef's father, and I've never spoken to you, that was my wife ( worried mother ) who attempted to call you few times, definitely not 16 times that's a clear exaggeration from your end, my negative experience with your daycare was completely based on how my son looked and acted during those days. we have treated the educators with utmost respect when we pick up our son. We have been to many daycare facilities in the country as we moved around often and this is the first time we run into these issues in a daycare. I am a healthcare worker who deals with children on daily bases and my concerns were based on documented observations and they were never addressed. Unfortunately, now your reply reflects unprofessionalism in dealing with this issue