Reviews of Jennings Furniture & Design (Interior Designer)

Tracey

Love this store , staff are professionals at their job, you can take part in the design itself. Good quality furniture .

Brett Longfield

Really ties the room together.

Gord Marchiori

Excellent choices.

Sarnia Manager

I lived in St. Thomas 10 years ago, and loved Jennings Furniture, now it is time to renovated my new home, and I have chosen to drive the 100 km, to get one of their designers to help guide me with choices from their vast inventory. Looking forward to the experience of this next adventure.

Aaron Green

Nice store, beautiful furniture but overpriced for most of what I am shopping for.

mya debrouwer

After living in our farmhouse for 30 years, my husband and I decided to move off the farm and build a house suitable for empty-nesters. It was important to us that we buy furniture that was comfortable and of good quality. I spent an inordinate amount of time looking online, but I was quickly overwhelmed by the options. I knew that I could benefit from working with an interior designer, but I wasn’t sure it was in my budget. When I landed on the Jennings Furniture website, and saw that they offer free design services, I immediately made an appointment! I met with Jason, and it was the beginning of a very worthwhile experience and a great relationship! Jason put together ideas for our great room, living room, master bedroom, foyer and dining area. He incorporated a few pieces of furniture that I wanted to keep from the farmhouse. Jason was very enthusiastic about my vision for the house, incorporating elements of ‘modern farmhouse’ with ‘mid-century modern’. He was also very cognizant of our budget, which we really appreciated. My husband, who isn’t all that interested in interior design, nevertheless really admired Jason’s talent and felt comfortable with the choices he made. I should also mention that Jennings has specialists for different areas of the home. I met with Chrissy, who helped me choose excellent quality duvets and linens for the master bedroom. We had very specific requests, and Chrissy found everything we were looking for. She is a gem! We could not be happier with the results! Our interior looks stunning, and everything flows well from room-to-room the way we hoped it would. We have received many compliments, and I am always happy to let visitors know about the design assistance we received from Jennings. As an aside, the two young fellows who delivered our furniture couldn’t have been more respectful and careful when moving everything into the house. While some commenters have mentioned that Jennings is expensive, it’s important to realize that they have options at many price points and that their designers will work with you to find pieces at a price you are comfortable with. That being said, this is not The Brick – you won’t find rock bottom prices, but you also won’t find cheaply made furniture that will fall apart after 5 years. The old adage ‘you get what you pay for’ is very true here. As a final comment, I want to say that we feel good about supporting a small, independent business that has been around for over 100 years. Especially when that business provides the kind of service and personal attention that Jennings Furniture does.

Nadine Crosby

Very snooty

Erin Hill

Very poor customer service

John Feringa

Great quality and selection.

Christine Nantais

Outstanding great furniture and super nice and we'll informed design team!

Melanie Taylor

Last year we chose Jennings Furniture & Design to help us furnish our new home. A year later and I am still beyond happy with the results. I'd purchased furniture from Jennings before but had never utilized their design services. This time around we went in looking for a bedroom set and met Jason, who ended up putting together a proposal for a great room, dining area, two kids bedrooms, and the master bedroom. We gave him a budget and a few suggestions for what types of furniture we liked. We were shocked to see what he pulled together for us - we loved every single piece and he stayed well within our budget. Jason and the Jennings team picked out fabric patterns we never would have dreamed of putting together and selected items that were not in the showroom, but they felt we'd love. And they were right - we purchased it all with no changes! This was only the beginning of Jason's amazing customer service. He picked out paint colours. Offered to find us a painter. Our floor needed to be redone and Jason went to the flooring store, picked out a floor to match our furniture, AND negotiated a better price for us. He also found us an excellent installer. Jason suggested we put in a gallery wall, which I have tried to do in my house before but always manage to mess up the layout. Jason said not to worry and personally came and laid out the pictures and then personally installed them. The install crew were fantastic. Courteous and careful with our furniture and our home. A couple of the items we purchased ended having a problem (sanding or small paint chip) and with one quick email Jason had them reordered and replaced with no questions asked. I know Jennings has a reputation for being "expensive". It's actually held me back from going to look for things there in the past. We did get a few items I'd consider to be expensive, but they're also likely to be the ones we keep around forever and maybe even pass along to our kids. And when I consider the amount we saved in design services, the fact that we're not going to want to replace any of the furniture for a long time, and their points program, I am happy with the pricing. I would definitely do it all again. We did not see most of the furniture we purchased, but trusted Jason and the Jennings team to understand us, know their products, and provide a quality outcome. A year later everything still looks brand-new and we truly do love where we live!

Kris Keillor

HIGH QUALITY FURNITURE & EXCELLENT SERVICE SETS THIS BUSINESS ABOVE MOST!!!!!!! YOU GET WHAT YOU PAID FOR!!!!!!!! DELIVERY & SETUP INCLUDED IN THE PRICE!!!!!!!!!! HIGHLY RECOMMENDED FOR EXCEPTIONAL QUALITY FURNISHINGS!!!!!!!!!!!!

Douglas Borowski

Your commercials are disturbing and just weird. Who approved them for tv?

chad ghattas

Went to a chamber event and nicely hosted. Renee cares about the business and is hands on as an owner

Fereshteh Rajabi

Beautiful store offering great service. I have purchased a sofa, two rugs, custom made draperies, side tables from Jennings and could not be happier with the quality and service I received. The design consultants are great and the delivery people are very professional and nice. Renee has helped me find very beautiful pieces that surpass my expectations...I will definitely recommend Jennings and will be going back for my future purchases...Jennings is truly a jewel in London area

S Hawley

Beautiful store but found it very frustrating, twice I have been in and twice there was no one to be found to help. My husband and I prefer to buy local and do our best to do so. But when there is no one at the counter or any of the floors what do you do?

Maryann McCoy

Was looking for a particular item and went to all the large furniture stores in London where the service was non existent since I was only spending a few hundred dollars. No one else to look after by the way. Stopped in at Jenning's as a last hope. Got fabulous service as well as free delivery. When delivery was arranged they were there at the arranged time and again very professional. Kudos to small town excellent service and attention.

joe and mikael

Expensive

Leith R.A. Coghlin

My wife and I had the pleasure of working with Renée and Lynda in doing a custom designed living room. They did a wonderful in-home consultation, paid attention to small details, asked the right questions, and above all listened to us. Their professionalism and expertise were evident in how precisely they designed a layout that used every workable square foot in the room itself. The fabrics and enhanced features to ensure longevity have made our pieces focal points of our home. They delivered two weeks earlier than expected. The gentlemen who set up and arranged were careful and made a real effort to avoid corners and walls. The follow up from Renée and Lynda was prompt, caring, and sincere. They really helped us to understand how to care for each item and how they could help us at any time if something were to occur we couldn't solve ourselves. Well worth the investment and we would not hesitate to recommend Jennings to anyone who appreciates solid, high-quality, heirloom-value furnishings and personalized, thoughtful service. We love where we live!

Gerry Leslie

We recently moved and purchased all new furniture from Jennings in St. Thomas. Jason guided us patiently and professionally with our choices. While we had to wait longer than expected for some of the deliveries, this was due to Covid 19 issues, which were beyond the control of the store. The delivery guys (James and Jake) made 4 separate deliveries to our residence and were always punctual, friendly and helpful. And we are very pleased with all our new furniture! We would definitely recommend Jennings to anyone looking for quality furnishings with a professional support staff.

Mark Vandenburg

Great design and personalized service High quality furniture and accessories Lovely place to shop.

Dean Vedova

The gentlemen that delivered 2 sofa sleepers were very professional. My brother and i were having difficulty getting another one to the second level. They helped us with ease. Thank you for your service. Dean & Troy - Owners

James Heaslip

Fantastic store. Beautiful furniture at reasonable prices. Better quality than those chain stores.

Fred Neergaard

We recently moved into a new home in Woodstock and needed some assistance in furnishing our living room/great room. The room presented several challenges and we weren’t sure where to begin. From the moment we walked into Jennings, Jason took us under his wing and helped us through the process of creating the space we had envisioned. Nothing was too much trouble for Jason. He visited our home several times to become familiar with the space and helped us make some amazing choices. When he realized we were struggling with hanging our myriad of pictures. He created a gallery wall and professionally hung all of our pictures - creating a focal point in the room that has garnered many compliments. Every interaction with Jason and the Jennings team has been positive. The gentlemen that delivered the furniture were careful and considerate. We are still putting some finishing touches on our place and will continue working with Jason, knowing that he will take the time to understand our needs. Thanks so much. You have helped us create a beautiful space that we will enjoy for many years.