You will be able to see all the information of people like you who have information of the services of The Home Depot (Interior Designer) around Parry Sound area (Canada).
At present the firm has a score of 4 stars out of 5 and this score has been calculated on 127 reviews.
As you can read, the average score it has is good, and it's based on a large number of scores, so we can be quite sure that the rating is very reliable. If people have bothered to give their score when they are pleased with the service, is that it works.
You know that we don't usually bother to place tatings when these are good and we usually do it only if we have had a problem or issue...
This Interior Designer is included in the category of Home improvement store.
Clean, friendly
My second home...
Everything I needed
Helpful staff, usually have anything your looking for
They have much of the things you need to maintain your home, and they can get the rest
Friendly
Good!!
Expensive
Friendly staff competitive prices.
Staff is hit or miss. Most of them younger. Smaller hardware store much better if you need advice.
Great deals on new toilets
This place sells high quality rats
Awesome customer experience and service
The store was clean but cluttered. There were 2 aisles closed and the bathrooms were out-of-order. The aisles are short so items normally found together in other stores may be difficult to locate. A few of the items I was looking for were out-of-stock, of course. However, the staff is very friendly and courteous, and they seem to know what they're talking about.
Nice people they help when u fine them but the place is great
Items were available usually in about 6 hours or less during the lockdown curbside shopping
Super helpful
At this Home Depot, the staff are incredibly friendly, and always go out of their way to help me. It never takes long to find someone available if you need help finding something or making a decision about the right product. I have had a staff go out of their way to help me put together a large order from numerous departments, and ensure all of my purchases were shipped and delivered to me, together. I find the store is always clean and well organized, and my dogs are always made to feel welcome when I bring them in with me. It is always a pleasure to shop at the Parry Sound Home Depot.
Never been overly happy with costumer service
Always a great experience in this store!
They don't always have what you need because of their size but staff is always friendly!
This place has all you home repair needs.
Easy to find what you need and no waiting in line.
Very friendly and good service
Awesome Customer service
Takes a while in line
Great place for renos
Nice store but employees dont know where nothing is. Was sent to each end of store 3 times to find garden ties
We are a 60 something couple from Ontario, who are renovating our new home here. A couple of days ago we were in Home Depot with a massive list of plumbing and electrical supplies. We must have looked as confused as we were, and happily were rescued by Kevin in plumbing and Darryl from electrical supplies. Those two gentlemen had our cart full of everything we needed in a matter of minutes. We were sure we were going to be hours. We done Home Depot.
Tool rental dept is a. 1. Roger and Terry are tops gentlemen!
Customer service, and quality of wood has improved significantly recently. Lots of staff willing to help and seem happy to do so.
There very friendly and helpful
Was a little difficult to find help but once staff was avaibale they were helpful and nice.
Took care of me well, Very helpful staff.
Friendly helpful service and staff.
Had 2 people calling at once for 30 minutes trying to get someone to pick up the phone. Good luck! Not a single department picked up and they automatically hang up. 0 customer service.
I like this store for experience of the staff and nice selection of items.
????
Hello, Home Depot!
Great selection of flowers and herbs and great prices too
Hopeless. Dont deliver what they promise, dont pickup phone and not super helpful in store
Friendly staff
Its Home Depot as expected.
Only home depot around and it's nice to have on the island. Lots of selection and you often get better prices on items here than anywhere else around.
Best hardware store around.
Not we'll stocked in the garden centre area
Difficult to find staff able to help. They have a new rule that they can't cut plywood that is less than 3/8" thick. 15min to find what I wanted, another 5min to find someone to cut it and I ended up leaving with nothing because I couldn't get it cut to fit in my car ????
They have everything you need
Got everything you need
Always have what I need , help is usually found.
It is Home Depot. Just picking up some items for a kitchen renovation. Associates are always very helpful.
Get in , grab your stuff, and get out.
Great place for anything! Movie props, costumes and they have all your home repair needs. Phenomenal service and store.
If I'm going to do you job by scanning my own stuff, how about not having staff bother me check i paid for everything, which I had. If you don't trust me use cameras like Walmart and be done with it.
The customer service is out of this world
Always good
Alright with the exception of loading my truck with alot of cement employees were walking by not offering to help i wasn't impressed
This HD is in parry sound. Great staff. Jimmy at the lumber desk was very helpful and very cherful. Lumber yard lady was great to deal with, especially since there were many trucks there with trailers. I plan on returning to this location for the remainder of my project wood.
I can honestly say that I had a wonderful experience with the Home Depot staff, they were pleasant and very professional. I truly recommend this location.
Very helpfull staff and great delivery of products
The staff is friendly and someone is always around asking if you need help.They know exactly what isle the merchandise is and are always willing to look things up if they carry the item you are looking for.I love shopping here.
Well stocked, well staffed, clean and orderly. Friendly.
Good customer service
Website made finding item I wanted easy. Very friendly cashier as well.
They have got anything you need however a bit pricey
Great assortment of supplies for every building project
Was looking for a small repair part. Obviously this young man loves his job & went over the top to find exactly what I needed. Many thanks
Not really a great place as many people are not social distancing.
Best Store of Sault Ste Marie ON for building-construct-Renovate home ,one can get quality verity and choices of world best product, and they update regularly with new product display
Service is hit and miss. Usually good.
You can find what your looking for in most cases with help from staff .
Absolutely love the plants ????
Quick and easy service and better prices than other places we checked
If they don't have it , you dont need it.
It took the better part of an our to find the door lock I purchased .On line they claimed to have six in stock,they just didn't seem to know where they were.( can you say organized.
Good
Helpful staff, haven't had a bad experience.
Great service
Usually.have what you're looking for, typically the staff has no clue where they are though.
Found what I was looking for
Awesome
Great store
It's got all the stuff you need for renovations and construction, the store is massive and I've gotten lost before. 4/5
Friendly staff,lots of selection, clean
Lots of cottagy stuff, plus all the usual LBM. You'll definitely find anything you're looking for. Also, very competitive pricing.
Undoubtedly the best place to buy construction-related stuffs !!!
Rented a van here to haul all the wood I bought. Great service on the rental, Jimmy was great. So much better than those car/truck rental companies. This was simple, available by the hour. Only downside was that you are unable to reserve online or ahead of time. So you take a bit of a chance that one of the vehicles will be available.
Excellent service. Very pleased with the consideration.
Very good insight and direction to our leaky pipes.
Good prices and lots of staff to help you
Home depot has a pain spray that works for me
No service.. warped lumbee
Friendly helpfull staff lots of products
Needed metal grate.got help finding it and getting it cut.
Helpful staff, very clean
Very helpful
Great store. Helpful and friendly staff.
Asked an attendant where a product was he motioned oddly and said something i didn't understand. Show a customer where the item is. Poor employee
Helpful staff, great end of season deals.
I thought it was very interesting and the staff was very helpful.
Best Home Depot I’ve ever shopped at in Canada or USA. This place has a culture of service and care in its team DNA. Older staff, friendly, knowledgeable, fun and service oriented from the greetings to the managers this place gets it. I’m doing a home renovation myself now given these economic times and my teachers are Home Depot videos and Home Depot staff and I know accomplish things I never did before or knew I could. A DIY dream team. Thanks to all my homies at Home Depot Parry Sound
A great help
Get it all done there
It was very good I took my grandson he loved the buggy that was like a car he thought he was driving around the store the workers were great the store was clean the prices are reasonable
Went to garden centre nothing l wanted. Cannot get into the store needed supplies l had to look at to pick up not allowed.
Service was impromptu and very friendly/helpful. Found everything we needed and recieved assistance when required.
Helpful staff.
Love this location
Store messy with cement bags broken open on the floor etc, ect.
????
Good location
Great service, very helpful and pleasant staff
Had what I needed. Self checkout is open. Much better than the Lowe’s nearby which usually has its self checkout closed.
Hardware Heaven. . .
Always helpful, just didn't have what I needed.
Home Depot like to sell you items they don't physically have. Never order online from them. Selling on speculation should be illegal. Selling on speculation should be illegal.
Horrible customer service! Woman spoke over me the entire conversation and would not let me speak to her manager. Ordered online and couldn't even give me an idea of where or with who I could follow up on my $1000 order with.
Helpful staff
Everything you need
Very friendly, helpful, and genuine staff at the appliances section. Made sure we got the deals and discounts for our purchase. Very impressed with the overall purchase experience.
Nice store, good and clean and organized. Helpful staff
I bought some painting supplies. Eventhough I couldn't get all the colours I wanted. But the best part was the staff, the customer representative (Old lady) guided me very well. Very friendly service.
Very helpful staff. Always ready with a smile, and willing to help you find that thing, you can't remember the name of but can kind of describe, that you use to... you know. Always clean and organized. Wifi in the store.
Can never find my on-line orders when I go in there w don't think you're saving time by shopping online
Customer service is was aweful
Typical Canadian Tire with very helpful staff. The store is always clean and well stocked.
This review is for the Barrie ON store!! I used to think highly of this place until I bought a fridge. I bough it on December 14th, they promised me it would be delivered before christmas on the 21st. I had no fridge for my Christmas dinner. I did not receive a phone call on the 20th as they had promised. I called on the 21st, They claimed there was no delivery detail and a glitch on their computers. We had to use coolers for our Christmas dinner. They then said it would be delivered on December 28th. Again same story, no record of delivery. I am angry and disappointed on the service. Went into the store and we were told, there's no need for you to come. Fridge will be delivered on December 31st though my fridge is already in Barrie, when the delivery company called, they said your fridge will arrive sometime during the 31st we were third in line! After all the waiting, lies and wasted time we were to wait again. I am angry and this experience has been so bad that I will never purchase anything from Home Depot I dont recommend anyone buy a major appliance there. They were dishonest to make a sale! I bought a fridge from a different major store, they matched the price and delivery was made already. Home depot doesnt care about their customers satisfaction so long as they make a sale!!! Horrible, unprofessional experience, the escalating department manager promised he would call me back and on the 30th and turned out the guy wasnt even working thst day another lie to brush me off!! People be careful of this store promises!!
Always great customer service, knowledgeable staff.
Can always find what im looking for.
Great website. Found the product I wanted in stock and location of product in store. Cashier very friendly.
Very helpful staff when I was looking for flooring.
As always, finding someone to help is basically impossible... See a pumpkin patch? Get close, and they all scurry and disappear. Three stars thanks to the young man that helped cash me out! He was phenomenal - the name Roy was on the receipt, so if it was him, A+ service!
The service is good
Friendly people and almost always have what you need
Very helpful staff here in Parry Sound. I was looking for 1lb propane canisters as the other blue big box store in the plaza was sold out. HD had 63 packs of 4 in stock according to their web site but unfortunately in storage up high. No lift driver was available. The lady clerk was not fazed. She contacted her leader and got approval to package 4 individual canisters for me. Love it. Thanks HD.
Prices are bit high.
Best prices on lumber in Parry Sound (by at least 15%) and they had all my products in store. Very satisfied.
Friendly, helpful staff, clean store.
I love home Depot. I love the orange theme and could spend hours in the model kitchens. Not only that, the section with the lights is so magical and I find that time seems to move faster there. The Samsung fridges are cool too.
Got what I needed quickly
Bought an LG dishwasher from Home Depot it was broken on arrival with an error code. Terrible customer service from Home Depot terrible customer service from LG Home Depot basically washes their hands of the problem even though they sell LG products neither Home Depot or LG stand behind their products they don't have a repairman in my area so I'm still waiting for them to figure out how they're going to send someone to fix the dishwasher if it can be fixed they will not take the dishwasher back LG will not take it back and neither will Home Depot. Zero stars for LG zero stars for Home Depot extremely frustrated and disappointed will never purchase appliances from either company again!
Nice place to get building material
Great staff very helpful
The staff here are amazing! Super helpful and always available????
Was able to get exactly what I wanted and very reasonable pricing.
Great store
Big box. Tons of selection. Hard to find items sometimes but if you can get an associate they are generally very helpful.
Great staff so helpful Great job Home Depot
Always good service, but sometimes understaffed. They should really have more people on the floor. I mean come on, don't be like walmart. However, any time I do find help I am happy with the result.
The transition into spring and summer has begun.
The place where the workers actually run away from you.
Didnt have much selection as other home depots
Excellent prices and selection. Rare to not find what I need there. Only negative: sometimes hard finding help on the floor from someone fully knowledgeable.
Always get my keys cut here.
Good 0lace for one stop shop
As normal we had to search for help and when we finally found someone they sent us to the wrong end of the store. We then had to go to customer service and ask where to find stuff. Typical visit to HD
Staff are very helpfull! Because the have the drive in closed, I had to load all the wood on a card and weel it out to the parking lot. Because the helpt me to load my trailer. So that was Ok!
Friendly helpful staff. Have what I needed in stock and price matched competitors
Staff are knowledgeable, give good advice, even trade referrals.
Horrible service nobody knows anything about anything especially when dealing with contractors I'd be embarrassed if this was my store wouldn't recommend it to anyone
Meh
I looked for syber special. Nobody came to help even i was the only customer, almost anyway. I needed also filter for my furnace but i couldnt reatch and extension cord was twice as much as Canadian Tire. I went home and ordered everyting on line.
Best lumber prices in Parry Sound
Paint department is excellent with very knowledgeable staff. Great at offering advice and helping with any painting issues.
Hard to leave without burning a hole in your wallet
The best place to find any hardware tools in sydney. They have almost all the things that you need to build a building or fix it.
Staff is great. Prices are a little expensive though.
Guys loaded all my pellets for me great service.
Hired the contractor through home depot to put in a deck. should have been done in July here we are Aug 23rd and nothing! this was not for me it was for my mother who is up there in age. She cannot use her front door due to this. I went with a "good" company thinking it would be done quickly but nadda! permits, puc should have all been taken care of but nope not right away took well over 40 days to even start that! Do not use this service if you are looking for a quick and easy fix! sadly i was quoted half from other contractors but went with these guys figuring it would be quick and an extremely good job but again nope... to say im unhappy is an understatement! disappointing really...
Great place and helpful staff, but they couldn't find me a spade shovel. It was in a bin, but they couldn't find it. Hmmm
Good
I like the customer service here, specially when you are returning items without having receipt. They have nice option if you miss your receipt and you want to return the product just swipe up card and they will find out your purchase.
Massive hardware store, lumber tool rentals and much more.
Not quite up to home depot standard I'm used to
Always friendly advice and easy to find what ur looking for and the prices r great and competitive
Takes a long time when you order online and most things you look for are sold out but lots to choose from.
Well laid out
Went in asking an employee for a specific item, the employee assured me that the product he suggested to me was capable of doing exactly what I needed it to do. Well, he was wrong. I drove back up to return the item already frustrated. When I got home after returning it I checked my bank account only to notice that a small portion of the money I payed for the item was back in my bank account. So now I’ve got to go all the way back up again just to sort this BS out. The driving back and forth alone will cost me nearly all the money I’m supposed to be reimbursed. This is just absolutely ridiculous and frustrating. I’m very pissed off with Home Depot at this point.would be nice to be reimbursed for the amount of gas I threw away over this whole $H1T storm.
Yesterday I was in this store, I was looking for a tapping block for flooring, I stopped a associate who proceeded to send me to the wrong spot. Then I asked different person for assistance and there answer was don’t know, wow people customers pay your wages!
While it can be difficult to get good service from a big box store, I’ve had several excellent experiences at this location. On 2 occasions the experienced staff walked me through my home projects saving me time and costly mistakes.
Great service and prices
Excellent staff, very helpful.
Cull lumber 70% off
Would give this place 0 stars if I could ! Special ordered a bunch of stuff to renovate the bathroom and 90% of the order was either missing , broken or completely wrong ! We ordered two doors which were completely wrong .. Called home Depot to try and correct and wax told "Sorry we can't" .. Brutal
Everyone always proves prompt service and all are very friendly... The products I have purchased even 4 years ago (freezer) is still running great... At the time it really saved the day as everyone's assistance meant I did not lose all the food in my old freezer that died ... it was early evening but they helped with securing a delivery truck that same evening, as long as I returned before closing... All the help and service was great!!!! And still so very much appreciated. Have a great day!!!
Put in a small order for pickup, at the time of this writing I could have driven from Edmonton to get it and it still isn't ready. Don't buy anything here if you can get it anywhere else.
I'm really grateful we've a sizable HD in the area. Fair prices, decent sales, and great staff to assist people like me (unhandy!)
A lot of employees and most of the time I am helped when looking lost.
HD
Great selection. Big well organized store.
Buddy smashed up my car. Massive dent. Found a plunger here that almost did the trick. Just hoping the car rental place doesn't notice.
Very knowledgeable staff. I have never had any issue trying to find stuff here .
Staff not knowledgeable in the store. Don't bother asking it's quicker to search yourself. Terrible place to shop
Please open up..fill order asap.
The layout is quite different from other HD stores I have been in, which makes it a bit more difficult to navigate
Clean. Staff were very helpful and I had three different ones offer assistance to make sure I could find and reach what I needed. Check out was also very pleasant person. That's always a major deciding maker for me for where I shop.
Ordered and paid for 2 ceiling fan/lights August 28th. Waited 2 weeks for a call from the store as Sudbury had 12 in stock. Sent hubby in to pick up the fans on Sunday as contractor was ready to install on Monday. But, no fans! I went on Monday and my fans/lights HADN'T EVEN BEEN ORDERED! Needless to say, I asked for a manager and left with 2 ceiling/fan/lights valued at $20 more than my original pick. Yup, that was nice, however, they are not what I wanted and I'm appalled that this store couldn't be bothered ordering what I had paid for! Had I forgotten or gone away during renovating, would they have kept my money and done nothing? I'm leery about spending money here again...
Big selection of items. Most of the staff are helpful.
Great helpfull staff
Good staff, store is well organized.
Great staff great products
Great
Great location with familiar layout to other Home Depots.
Understaffed and when you need help you cant find anyone when you dont need help they harp to help you
Didn't have what I was looking for but did suggest options. I like this store.
Clean organized store. nice selections
Great helpful staff
Friendly staff
Excellent customer service and loading very heavy purchase
Helpful staff great selection of material.
Home Depot as usual
Clean, easy to maneuver, and always easy to find help
Staff is always helpful here. Busy in the summer.
Awesome staff. They are very helpful and caring as much as they can print a page out and advise you accordingly. Special thanks for you Jim and James.
standard fair
Excellent help with a building question. National warranty on tools.
Don't seem to have much in stock especially home appliances. Staff are very helpful though
Everything you need in a hardware store. Everything.
This place doesn't open until 9am on Sundays. The hours on Google need to updated.
Found the staff very helpful and knowledgeable, a pleasure shopping at Home Depot Parry Sound
They have everything
Staff is not very knowledgeable or helpful.
Friendly staff always helpful.
I asked a staff member for help, then another gut asked for help. Instead of dealing with me first, he dealt with the other person first. I thought it was first come, first served. Apparently I was wrong.
(Translated) Grrrrrrreat (Original) Grrrrrrreat
Professional
Excellent choice of products, service is great. Very helpful when we were doing our kitchen reno
Has everything you need if building a home
Helpful, knowledgeable, cheerful and pleasant staff. Found everything I was looking for to do my weekend project. Competitive prices, too!
Great service
Very frustrating when trying to get information on the phone, hard to get help some times
Hard to find staff that can actually assist or wants to assist. Store is otherwise great.
Always find what I need here.
Never have an issue , employees are always polite.
Store is clean, I didn't have a chance to speak with any staff.
Best service in the town
Always very helpful and friendly staff.
Goid customer service.but they dont assemble items you buy .like canadian tire
Very nice and helpful service
In and out with my purchase in minutes.
It's really a depot
They price matched on a DeWalt cordless drill that was the same style and make at Canadian Tire that was $20 dollars cheaper.
As usual,one stop shopping had everything I needed and reasonably priced
The only reason I’m giving this gtore a 1 star rating is because I have to so I can leave a comment..So here is my ex perience with the Home Deot in the Soo.I placed an order for some home renovation products paint etc,It was late Saturday …
Quality products.
Wonderful staff. Highly knowledgeable staff. Huge selection of products available!
Great customer service and selection of products.
I always find excellent deals and the quality of their products are awesome
Fantastic staff at appliances lady was so helpful wow
Most of the employees are quite friendly and helpful. One long time tool rental employee W, tends to be rude and smart mouthed. Had to raise my voice with him and let him know I'm not happy about his grumpy attitude and smug remarks
Staff are always very helpful & usually have what I need when other stores don't, prices are the best. Self checkout is a sham tho, I already have a job.
Got what I needed. Thanks
Love it
Excellent selection of light bulbs,, yes they are pricy, but that's the norm everywhere.
Its a home depot... not much to be said. Didn't have what I needed but thats ok.
Helpful staff. Good prices.
Whenever I need something from a hardware related store I always go to Home Depot. The manager is extra friendly and helpful.
why plywood so expensive
I bought tiles there for a backdrop. The service was excellent. The sales person who served me immediately put me at ease with his knowledge.
Great service
Good store
Love the merchandise and staff
Excellent service looks like the eyes are smiling Hugs..........
Spent alot of time waiting on assistance even after i asked a sales rep. I still waited almost 30 min.
Nice all i can say
helpful staff
Love this store and how it smells...
Let’s see...... the staff has such a frequent change over no one knows their job. Hard to help customers when you can’t speak English. Etc
Automated phone service sucks! Press 1 for store hours....I press 1...I'm sorry you pressed an invalid number, try again! Uggh.
I had to return to the store 3 times with the wrong parts and had 3 salesmen all tell me something different, if they dont know about items,,they are supposed to,then they should work where they know what they are talking about
Doing a renovation near this store. Really nice and helpful staff here. Bought tons of stuff from them and got some good tips as well. Will be buy lots more from them
Great products and great staff
Good spot. Had everything I needed
They have excellent customer service and great products that you can purchase for your home and they are really friendly people and helpful they have curbside pick-up and employees and management that are quick to help you
Good service and plenty of new ideas for Reno jobs.
On the floor helpers, not very helpful. It seemed like you needed to be female for them to show much interest. Bring your wife or girlfriend, might help. Other staff was good!
Good prices. Fantastic staff who are knowledgeable
Everything u need they have
I shop here fairly often, so I know my way around. If you need help it's sometimes a little hard to find, but the staff are very friendly and helpful.
Best place to get your home improvement solution at the most competitive price. Cons: Non-Canadian store...
Good prices on sliding doors. Sadly only American brand of snow blowers overpriced and full of American flag decals. I live in canada last I checked
Had everything we needed and more. Staff we very helpfull in finding what we needed.
So nice to be in a store, thanks so much for the friendly service!???? Lots of stock, lots of staff around to ask questions.
Heading to Walmart
Was great. Huge inventory, everything u can think of as far as a hardware store goes.
The best Home Depot. I have never had a bad experience here, they always have what I am looking for and more. Best place to buy Fresh cut sods when the season is on. The clearance tables towards the back of the store by the lighting department always have a great buy. Staff are friendly
They probably have it. But you try to find it yourself is almost impossible.
You can find almost anything you're looking for at The Home Depot. The staff are always willing to spend a little more time answering your questions or to explain the difference that some variables that might make with your project so it makes it all worth while.
Very efficient returns and helping selecting products. The staff is friendly and knowledgeable
My visit at Home Depot today was satisfactory. I only waited 5 mins for my order to be brought out to me. They had the correct product and the employee who helped the items was polite. The only issue I had was the trim I ordered was in 14 …
Pretty good stock of home renovation items, I'm there regularly and have gotten to the point where I know what area I need to go in the store to find the stuff I need. Some employees though are not as knowledgeable about the area they're working in, but that's not all of them. Best to do your research ahead of time on your at home projects then go in and decide what the best approach is for you with the on site experts.
Wow have everything just hard to find help
Beautiful place to live or visit
Bought washer and dryer. Waited for service at service desk.
Let me return flooring and purchase a different type with no hassle.
Prices are fair but often difficult to find an employee that is at all helpful. Recommend for someone who already knows what they're looking for but recommend Soo Mill for those that don't.
Great service. I was looking for Shop-Vac filters bought 2. A very helpful lady came up behind me and showed me a package of 2 for less money that I didn't see. save me $10.
Everything you would expect from a big box store.
Hardware store
Great service. OSB panel cut to size.
reasonable price with different variety
Great service and we'll received good service to the clientele
I went to buy a snow blower 2 weeks. The person that helped us was very condescending. He wasn't friendly at all nor understanding. We attempted to ask questions and he just said "it was good brand, buy or dont. Do you want it or not" this …
Please fix or order new dollies. They are unstable and can cause serious injury. When piled with wood one side is unstable and the wood suddenly slides and falls onto the floor nearly missing a customers leg.
Went in a while back to pick up a new tablesaw that I needed pretty badly after mine packed it in, in the middle of a project. After choosing a replacement I was told that the only stock they had was on a transport that was parked at the back of the building. I asked how long I could expect to wait and I was told by the girl that her manager said it would be faster if I ordered it online and had it delivered. I'm not kidding folks. It was on the truck parked on site and I was told to order it so I did... From Amazon. To add insult to injury when I tried to complain to corporate there was no easy way to do it. Since then I have rediscovered Soo Mill and that little move of theirs has cost them 10's of thousands from me.
Great staff
Minamal stock And NO I don't want a credit card Paul!!
Decent selection, not quite enough people in the floor helping find stuff
I went in to find a shelf, and luckily I didn't have to walk around searching for it, I asked someone where they were, they were seated so they pointed me in the right direction. Found my shelf easily, then I needed screws for it. I asked someone where they were and they pointed me down the correct isle. Friendly, helpful, easy to get what you need and get out.
Very nice
Who does not love this place
The store was small and didn't have what I was looking for I was in cottage country and wanted to get a Axe and torch fluid and could not find anything.
It wasn't easy finding the sale item from the flyer because it wasn't with the rest of the similar items. They put it on the end of an adjacent isle instead. Thankfully the seasoned sales associate was able to point me in the right direction after he saw the look of confusion on my face as I wondered around aimlessly.
The store is fine and regularly stocks plenty of supplies for home and commercial needs. My only frustration, which is a big one, is that they regularly only have self check out open. I don't work for the store, so I shouldn't be required to do my own check out. This also applies to any other location.
Home depot gives your home needs a better place to being fulfilled.
Staff was helpful
Good service
Laura got us through no problems.
Store stock is poor, lack of products that are supposed to be in stock and lots of products they don't even carry.
Ok customer service but some what knowledgeable staff
Nice all
Great staff. Good selection of products. Great for home improvement needs.
Great Service always have what the build needs????
Good service
The gentleman who helped me in the wood department, was amazing he is training I can't remember his name but I will definitely be back to you store just because if him. Keep up the great work
Excellent service and assistance. Return/exchanges are customer accommodating. Been to other Hone Depots, but this is one of the best for customer care!
Not enough employees after 5. Knowledgeable staff is a must after 5
Hit or miss with employees when it come to help finding where stuff is, their online inventory greatly differs from what's in the store.
Good service
Excellent service ????
Not much for in electrical department
Super friendly staff.. amazing and helpful quick efficient service
Good place to shop
Friendly and good service
Staff are always friendly, the store is always well organized, and the washrooms are the cleanest on the island.
Great customer service thank you
Big selection but hard to find someone to help but once you fo find someone they do their very best to help.
Difficulty with getting help. But, once I did it was ...ok.
Love this store
friendly staff and price was great
Stopped in our local home depot today and have couple comments , we walked in looking for an item and didn't see it so we stopped where 2 employees were talking , one asking the other where something was and didn't bother to acknowledge us standing there waiting to ask one of them a question rather just ignored us and proceeded on their way, on top of that when we finally found someone to ask about the item we wanted we were told they didn't have it even though the website said the day before they had some in store stock but now nothing , very disappointing experience to say the least! Just maybe someone from Home Depot will see this and try to correct our experience someway !!
Nice staff
The most unorganized department store I've ever been to. Things that say they are in stock never are, they have told me on multiple occasions the saws down and cant cut anything, no one answers the phones in any department so you cant even call ahead to ask if somethings in stock or if their equipment is working. It's had the same management for years and clearly thats the issue. I asked where the drywall mud was last trip and was told "probably with the drywall" by a associate on the floor. Only to be walked over to the shelf where there wasn't any left.
Big store with lots of inventory
Very experienced with issues concerning paint
You almost bet you will forget something. 9 out 10 times they have what you are looking for
Absolutely the worst customer service ever! The sales lady ordered a generac generator we paid cash! 5400$ and called us a week later that they don’t sell the generator in store. It will be weeks to get our cash back!!! They offered a credit card lmao as if I would ever order anything again. Wow is all I can say never ever again will I go there and I will be calling generac directly to stop there scam!!!!!!
Had exactly what I was looking for..????
Excellent service
Great place to shop... was helped to find what I was looking for and continued on my way......
Awesome service
Always helpful staff. And rarely leave without what I needed.
I had the good fortune to have Paul Nickelo assist me when searching for appliances for a new house build. He took time to snswer all my questions, made suggestions about reliability and local service for products, checked for availability within my timeline and and we stayed within my budget. Great job!
Love wrapping paper
Took a while to find someone who could help me in the end left with out what I wanted.
Thank you for the great service
Usually have the stock on the shelf when I check online before I go. Have been disappointed with Canadian Tire and what they show for stock when I'm online and go to the store and no stock. Burned 3 times. Pricing is competitive and sometimes better than competitors. They are doing something right.
My favourite go to. Now for plants
All you need as a homeworker
Good service
Great staff here! Store is well kept, clean and organized. I frequently visit this location and cannot find an issue or complaint at all.
Poor customer service, they’ve made up their own return policy that contradicts the corporate policy. Buy your tools at a real tool store instead of giving these people your money. …
lots of employees walking around but no one helps you . Stood at the paint counter for a half hour while the lady working mixed paint for I don't know who because no one else was there. Very poor customer service
Had great help for what I needed
Good selection. Decent prices. Friendly staff
I recently purchased a bunch of flowers from the garden center at this location and the sales representative taking care of the plants there was extremely helpful and friendly in locating everything I was looking for. I could see that they really cared about the flowers and plants they had there and they looked absolutely beautiful!! I almost bought every plant! Thank you!
. Love shopping here . Aisle are posted easy to read. Aisle are big not cramped . Always employees offering help and that home Depot hires all different nationality is just wonderful
Smaller version of store. Drive-through lumber yard is closed for winter and poorly maintained. Was not designed for northern Ontario. Very pushy appliance sales. Customer service desk is very helpful but many of the staff on the floor have limited product knowledge and I always double check any advice I receive
The woman in the paint dept was so friendly and helpful getting me the color stain I needed.Very very nice as was the cashier that rang me thru.
This location has wonderful and very helpful staff.
Nice to be able to pick out lumber before you pay.
Busy good sales on tools right now
Never have an issue finding what I need
Had to make a return. Great customer service.
What is there to say about Home Depot - short of selling cars and underwear there's just nothing they don't have. Somehow I always leave there several hundred $$ poorer and beyond what I planned on buying.
Great selection and good prices. Best in sydney for home renovations.
What a great start to the morning: Needed some materials, stopped in, and left in an even better mood. Such friendly staff and always so willing to help you out. Much different than any other Home Depot (or other big box store). Too bad you can't share your level of service with the rest!
Great home hardware
Great service on this visit
Good selection. Helpful staff.
Who doesn't like a trip to HD
Helpful staff - found what I needed fast
Your average Home Depot
Found exactly what I was looking for with ease!!! And a great price!!!
Excellent customer experience.
Our sales girl was super helpful
Horrible,horrible company to deal with...
Quick service
It was good but couldn't find everything we went to buy.
Went shopping for a light fixture. Was greeting by 2 workers, both older gentlemen who offered help and have advice. Extremely helpful. We were successful in finding just the right fixture. Many thanks.
Good place for the diy er
Great above and beyond service here. Thanks again to Cory and the guy in lighting!!!
Friendly and courteous. Had what I needed.
Great staff at this location very helpful
Clean and very friendly
They offer best service and give right advice on how to do a diy project.
The only thing more useless than this place is a chocolate teapot.
Great and friendly staff!
Sometimes hard to find workers that will help
Selection is good, the prices seem a little high but guess that's everywhere nowadays!
Got good service and quick
Bought a washer and dryer from the Sault Homedepot store. When they arrived they came in damaged. The shipper gave me a number to call to either get replacements or a discount. I called the number sent pictures but no response. I went back to the homedepot store for help to get this rectified. The manager was rude and said you accepted them not our problem and walked away.
Love this place!! Great buys and lots to choose from.
Good selection of products. Covid precautions in place. Courteous and helpful staff.
Like a toy store for larger boys
Always has what I'm looking for, staff are super helpful
flooring was standard stock they don't carry it anymore in the Soo
I returned a defective product but customer service was good to refund my money.
Worst hardware store in town sales staff are trained nothing. Management are failures. I would never recommend this store to anyone. Lyons timber mart has better service and the same prices.
I use ALL the box stores in Parry Sound. The staff @ Home Depot are friendly and mostly quite knowledgeable. If in doubt, ask for the expert in the department before entertaining questions that require trades knowledge. The outside yard drive through is "golden" when picking up multiple items, or heavy bags of concrete/mortar. Quick and easy most days.
A very busy place with a large selection. I go there for the garden centre.
racist
Waited for an hour to get 3 feet of cable cut and no one was able to help me. Waste of my time
Great staff and ok prices
Excellent customer service at the Pro desk
Like IT!
Lots of quality products ..competitive prices ..very helpful staff..A+++
Clean, well stocked, well staffed.
Price matching requires a written quote from other store. Soo Mill didn't need that and did it on the spot no questions asked.
Helpful staff
I find the staff are very nice in there. I used the paint department today.......there was a lot of people in there not social distancing however and on top of each other in the paint department, but it didn't affect the service. Only shop for my paint there.
Very good
I will not be shopping a Home Depot in the future with the amount of money that was given to the Trump campaign nor anyone else in my family Shame on Home Depot it totally discussed me
Awesome selection for everything home Renos and some gardening equipment the framing wood is usually really twisted or warped would not recommend getting a bunch of 2x4 even though they are inside on a shelf. Other than that I go to home Depot all the time very friendly staff and reasonable prices and they price match online too ????
Wide selection
I am not impressed I was supposed to pick up a snowblower purchased 2 days prior and now I am told I can pick up the following day no courtesy call ????
Great place to shop. Staff is friendly and well informed.
Staff went out of their way to be helpful, even helped load my purchases in my vehicle
Great service and selection
Staff was very helpful and nice no hesitation to help you out
Not always having staff that know much in their departments.
Found what I wanted
They should have washing machines in stock and less bath tubs in stock
Very polite and attentive. Help me find what I need quickly. Cut any wood purchases to size. Good stock and variety. Lots of parking. An overall great store.
The deals are better than any other home depot
Friendly staff and excellent service
Great place to buy lumber,tools,etc.
Guy in Plumbing very helpful
Large, bright store!
"Half of a normal Home Depot" Everytime I desperately need an item for my cottage it's always out of stock at this store, or they don't carry it -and you have to order it in. This week for example; my roof was leaking bad on my RV camper I needed a 5 gallon pail of roof sealant( a common item) I figured the Parry Sound location would have it -Wrong!! They had zero in stock and said it would take over a week to get it in .I had to drive over 100 km's return to the Huntsville or Orillia store to get what i needed..The Huntsville store had 7 in stock and the Orillia store had 6 in stock.Do not depend on this store to have what you urgently need - pickup what you want at other Home Depots on your way to Parry Sound and save yourself a trip.
Excellent service.
good
Bought our new kitchen here. Sue the kitchen designer was great. She was very knowledgeable and extremely helpful.Covid-19 made delivery and Installation tricky but Sue helped us every step of the way.Very pleased with the finished product
Friendly people and very well trained in everything in the store
Everything you need for your home
Had a great experience today at Home Depot. They processed a credit I was due without any problem and I found a great deal on a couple of items I've been looking for. Overall a great day.
It was a great experience they were friendly and willing to help
Terrible service! A lot of the staff have no knowledge of there department. Staff are snappy and miserable.
Great service as always!
Home depot is the place to go. The staff are amazing friendly and very helpful. Never had a issue and great prices. Love home depot thanks for being there for your customers.
Nice garden center
Good selection of building supplies etc and the store staff are very customer centric.
cant always find someone to help
Service and selection are usually great but with lockdown, it takes days too get anything. What do you do in an emergency?
Need for traffic control in the yard. Summer drivers aren't smart enough or courteous enough on their own. Staff are helpful for the volume of people
It was very good
The staff and products are great. Other then the middle aged women that was at checkout. She was very disrespectful.
Long waits poorly organized
Very helpful stafg
Poor. I have never been more frustrated with the lack of common inventory. The staff suffers from a general lack of intelligence or motivation. Unbelievable! Whenever I go there there is only about 3/4 of the ingredients I require, thus the job cannot be completed. Don't waste your time.
Good service
Good to go
Had what we needed.
Good service
Very helpful staff and curtious. Love shopping there as they usually have what you are looking for.
As others have said, this store is quite small and under-stocked. Do get a bit tired of the staff walking around asking if i am going to put this purchase on my home depot card.
Excellent service polite
Kitchen Associate was very helpful with our purchase.
It has different stuff than canadian tire which is nice, they have a healthy cleaning supply section. However, buying wood from these people or trying to find help near lumber or tools is ridiculous. I've had employees hide from me which I …
The worst for online ordering, site doesn't work.
Staff was very helpful
Ronda is awesome.
Bought a blind wrong size , had NO problem exchanging the item , they are very helpful , have everything you need for home improvement .
Got all my material and help was great
Nice and helpful staff
No help
The associate was very courteous & helpful.
Great products and helpful/knowledgeable staff
Anything and everything when it comes to home renovation
Sent the wrong dishwasher and then takes forever to get a new one
Merv was awesome very helpful and knowledgeable will definitely head back for my future projects.
Cool home accessories and appliance shop
Great service.
Everything you need
Great selection. A CSR actually came up and asked if I needed help.
Reese Oh Henry blizzard was just ice cream and tiny particles of supposedly whatever remember the days you knew what you were eating? Shop and toilets were clean so 5 stars for that but come on. let's get what we pay for.
Big store, has everything
Good
Ok place
Great place to shop
Everything you need pretty much at One Stop Shop, Associates kind and knowledgeable and fairly courteous. But not Canadian
Easy drive through section to load and pay
Got a worst experience today with two sales person. First one not knowledgeable about anything just looking to skip me and move out have no knowledge about tools and products that he is selling I ended up asking a customer to recommend me …
Store has pretty much everything you need. When it comes time for customer service they are the worse. It seems when you try find help they run from you. That was one of Lowe's problems and look where it got them. Home Depot would do much better if they had better customer service.
Third time with a bad experience at this Sault Ste Marie location. Wanted to buy a John Deer garden cart. It took 45 minutes to retrieve one off the shelf. The employee tried his best to get a lift out and even called the manager 3 times with no result. Obviously customer service is not a priority...like I said , not the first time. If they sold this product anywhere else in town I would have walked out.
Good selection. There's my positive remark. And now my negative one: Was overcharged for some items and when I brought it to the attention of the checkout person she replied "Well, that's YOUR fault." (How being overcharged for something becoming my fault escapes me). Then I mentioned that I would like to cancel the whole exchange and I was told I'd have to go inside (wasn't fussy about that because of social distancing), wait in line and ask for a refund. I did just that, but won't have to any more, since I'm going to avoid the place . I left the store feeling upset, not going to put myself through that anymore.
They were closed after their telephone recording said they would be open.
Walter in appliances was amazing
Great place
Ok
The staff is what sets this store apart from the rest. All are helpful and friendly, every time.
Very helpful and friendly staff
I had a great experience the staff was helpful and kind
It's like no one works there and when they do "try and help" they treat you like trash
Always get what I go for, easy in and out and priced competitively
Lots of staff to help you find what you are looking for, the selection is good and we left with what we came for.
The best place to get Quality products for a home..
Awful experience my wife was very disrespected very disapointed in the employees there.
Great store
Great staff good fun for the kids with the kids workshops
I feel like a kid in a candy store. I wish the prices where a little bit lower but great all around. Mostly use the self checkout
Polite staff and well stocked
Had what I needed
great service from Christine
Had everything I needed for a job. Some of the staff do not know their department. I asked for a hardware piece and the associate had no idea. I found it 10 minutes later.
Great place to shop staff is friendly
Friendly staff and the best wood in town
Very helpful and knowledgeable, a pleasure to shop in this store
Easy to shop friendly people.
The service from staff on the floor could be a little better. Doesn't anybody as if you need help finding something.
Great customer service. Many staff are available to help you with anything you need.
They had what I needed. So, Ya it's OK.
Good service
The staff are great and great deals.
ok
Yet again anytime I try to purchase anything from here it is a bad experience. Tried purchasing 11 fridges and 11 stoves one time and couldn't even be bothered to give us the time of day. Fast forward trying to purchase a pellet stove …
Sucks People don't seem to know not much of products and knowledge of anything. Good luck.
I never need help but at times trying to find someone is hard, usually it's not like that there. Most of the time, there is always someone asking if you need help.
No line ups
In a year that garden centers were lacking, HOME DEPOT has lots of stock, good quality. Prices are mid range, but with the pandemic restrictions in place and prices skyrocketing, HD is a good place to shop this year.
I had to go in to your store for a quick run for some gloves and cleaner.I was going to the check out when we were met buy one of the cashiers blowing her nose in a cleanex.I have a heart valve transplant and wouldn't have left home unless I had to what is someone blowing their nose working.they had the apron on of the store we tried to stay away from her as far as we could.
Clean and well maintained.
It was a great onw
Great place to shop
Staff is helpfull
The gave my wife a Pine 2x2 and told her that that was hardwood as well as giving her a #2 robertson bit when her list that I gave her specifically said countersink for the 2 inch # 8 screws that she was to get for goodness sakes if you are going to have folks work hardware and lumber at least folks should be trained that pine is a softwood and that a countersink is not a #2 robertson bit
Excellent customer service
Always have what I need ...
45 min to buy screws one guy working with a one customer for all that time had to leave and buy my screws and Windows elsewhere
Staff are always friendly. Other than that it is your typical Home Depot.
The service was fast and efficient, just the way a business should operate. Nice work Home Depot Team.
Went to home depot today looking for one piece of wood for a craft project, I needed it cut in 6 pieces well the young man that was helping me treated me like I was the most important person in the store, he was so nice and helped me get just what I wanted his name was J.B. and the cashier was also very nice I dident get her name but you would think I was buying enough wood to build a house, this is not the first time I have had exceptionable service at our Home depot they all treat you very nice no matter what you are buying, Thanks Home Depot staff.
Senior staff very helpful
Love it
Returned an item - no problem getting the credit, staff was friendly and efficient ???? No replacement product on the shelf, asked an associate to check quality, he quickly found 2 above the shelf and brought 1 down for me and the 2nd down so it would be available for the next customer BRAVO customer service at its best ????
I have had really good help with my online order today , thank you Home Depot
My go to place for home diy supplies and projects. The staff on the project desk is efficient and the suggestions they show you always make sense.
A lot of helpful staff!
Excellent
Was happy to find an employee who could help me find what I needed.
Excellent service. Just wish they allowed dogs as I had to leave someone outside with our dog. We cannot or wouldn't leave our dog at the cottage alone for over 3 hours for our round trip. Cottage is not air conditioned and is very hot.
Staff very helpful....multiple staff asked if they could assist.....we liked this....clean store
Good Home Depot with a good helpful staff. But I have to comment on a ridiculous situation I encountered there. One person ahead of me in the checkout. Cashier asks if he would like to apply for the Home Depot credit card. End of the speedy checkout experience once he indicated yes. They need to run his driver license and another credit card through their credit approval process at the check out and not somewhere more appropriate like Customer Service desk. After about 7 minutes and a growing line behind me and a complaint to another employee I was sent to another checkout. Paid for my stuff and upon exiting the same holdup at the other cashier because the credit approval process wasn't done yet. Who instituted this stupid policy ?
Great product, all you need is here.
Helpful staff. Good inventory
Went in an hour before they closed and the staff were so helpful! Was directed to the first tool I needed to pick up and then went to pick up some lumber, that's why the 4 stars instead of 5...lumber quality is garbage from their suppliers! Not the first time we picked through a skid to find a few good ones this needs Home depot's attention.
Tanner did an awesome job of helping me load in the store and then skilfully loaded ???? my truck. A credit to the organization and their staff service training.
Curbside pickup is excellent. Extremely fast service. Very friendly. Highly recommend curbside.
Very poor customer service won't give refund or back up product and when asked what they could do to help us so we don't lose $170 got laughed and snickered at definitley not impressed
Not great not bad a little hard to get help sometimes but when you get them they are very friendly and helpful. Overall good but like I said it won't wow you just gets the job done
Home Depot- always reliable
Horrible experience. Went in to find a piece of plywood for outside and after trying to find someone for 20 mins the guy we did find was useless. When we asked him what is the best type of plywood for outside he said whatever type of plywood you want. Then kept telling us we needed to paint the plywood but had no idea what he was talking about. He even suggested we go to the store across the street...... after he finally cut the plywood for us (after I called my friend for help) we stood down at the register for 5 mins waiting for someone to come. I could’ve easily just walked out of the store. I would rather go to Lowe’s after this experience.
Pick up area and service well organized..
Great place yo shop. Good selection too.
Usually has what you need
You wait for ever and have to find some one for help
Got what I came for
Great staff
Very friendly
Helpful
Friendly!! And helpful
Great assistance. Quick service
Purchased plumbing supplies. Managed to get what I needed but employees not very well informed. Took an hour to get. Little copper fittings and faucets. Like the place though usually have what we need.
Very good customer care.
I love this always have always will
Helpful and friendly staff
5 star! Very nice fellow helped me in the tool department and came home with a great gift! Thank you
Its alright
Staff quite helpful
Fast and had what I was looking for
Staff is friendly. Thing are organized Place clean
Good prices
Always find what a needed and good service. If they don't know the response to your question they will ask another worker to find your answer.
Great selection of flowers. Super customer service
I was assisted by a knowledgeable and helpful young man in the paint department. I hope Home Depot is recognizing his top notch customer service.
Great store good selection and knowledgeable staff
Amazing service tonight from Sherri! She went above and beyond for us this evening to make sure we got a Christmas present for our In-laws :) Thank you & Merry Christmas !!
Good store.
Not bad if you can find someone to help you sift through their shelves for what you need.
Polite staff, well organised
Windows n doors
Friendly and quick service. Well stocked and good prices.
People don't know what they're doing
As always this story is like others. But some of the staff are very very helpful and kind.... curbside pick up is great.
Friendly and helpful, with self checkouts that take cash. Lots to choose from
Staff has no knowledge of anything
Awesome people to deal with
Very friendly staff and helpful
Fast, friendly, knowledgeable
Knowledgable staff. Nice layout. Had everything I was looking for.
Today I went to Home Depot and recieved excellent customer service all the way around. However Megan at the paint service went above and beyond for me. I explained I do not distinguish colours well and went to her a few times asking her to …
Very helpful staff.
Had what I needed. Helpful salesman. Thanks
Good selection of patio furniture which is what I was looking for and bought and a good selection of garden plants even though it's very early in the season. I like Home Depot because they always have a great selection and I also checked out prices for several things I want to buy in the future. Staff is always helpful and friendly.
Wide selection of tools. Staff is helpful
Useless
Not enough staff hard to get help
Lots of selection
Great variety helpful staff and good prices!
Great staff
Very prompt service! The attendant was at my car before I even sent a request. Received my correct internet order!
Always a great experience at the store. Always have what I need. Get great service.
Was in and out never had a problem lots of people to help you out
I am being charged for a vaccine which was never delivered.
Most times they have in stock what you may look up online. Very helpful staff.
Staff was friendly, we went to 2 different departments and both times, staff approached us asking if we need help.
This has always been a good place.
Can’t call for information and supply question. No one answers at any department, not even special services. I like their prices and variety, but shipping is $100. I get all my large orders shipped from Kent for $25 shipping and they price match.
(Translated) Home depot are at the peak of both supply and demand desire..Bravo home depot your inventory is amazing. (Original) Home depot sont au sommet du desir de l'offre et la demande..Bravo home depot votre inventaire est incroyable.
In and out, no waiting. Had what i needed.
Helpful staff
Ordered online in March...apparently shipped March 30th... May 13th still not here... covid or not where is my paid order? Vicious circle on perpetual hold or delivery status says shipped, no change for 6 weeks Not happy ... Finally got through! A real person...Jennifer went the distance and solved the problem Thank you Jennifer. I am happy now.
Great selection and prices.
Great customer service ... staff so friendly .
awesome service
It's expensive. I shop around first or try to price match.
Very good experiance. Sales assoiate was top notch.
Often hard to find help but good selection fairly easy to find things.
The staff are super nice and u can apply for financing on items that u need.. all u need is 1 piece of ID and a credit card.. definitely recommended
Everything you need to work on any of your projects in one place ; with great people willing to help you out.
Nobody to be found to help u!!
Lacking quite a bit in its products carried compared to other locations. Staff are friendly and helpful. The yard staff are great.
Great prices and staff
Tried to buy a fridge at this store. Told me that they don't have any in stocks. Had to wait for over a month or two to get one. Staff was not helpful in telling me were I could get one. As I am losing all my food. Went to the competition and was sold what I wanted. Real bad store and staff. Worse store ever.
Helpful staff☺
Always willing to help.
The worst service ever my son was there for 1:45 min just to buy a door he left without the door I went today picked out the door in 5 minutes waited another 45 minutes for help that I had to get at the cash ask for manager another 15 minutes after someone showed up I left the door would pay 3 times the amount to do business somewhere else . I know other people r having the same problem there .
Went in got a can of paint. Went to cash and it was all self checkout. Had to go to construction side to get checked out. O refuse to go to self checkouts. Taking jobs away from people who can be self sufficient .
Slow service but happy once I was served.
Excellent assistance from the staff at the time.
I was greeted at the door. I was shopping for paint on May 24 around 2:30 / 3:00. I was Sault Ste Marie store. Ryan the young man that was mixing the paint was incredibly busy. He was friendly and efficient. He was knowledgeable. I feel we need to acknowledge good service. He is an asset to your team. Janice Skagen
Everything was there
Like to shop here all da time
Worst store I've ever been in. Inventory is terrible and/or they don't carry 100's of items listed on the web site . If I'm looking for something specific I have to drive more than an hour to Bracebridge. Thank god Rona and Home Hardware are here for backup
Friendly Staff most are very knowledgeable
I love this Home Depot in Parry Sound. I had to go in two days in a row and each time I had a clerk offer to assist me near the front and they didn't give up until I had ALL of what I wanted. I didn't get told 'aisle 56', they took me over and helped me find what I wanted on the shelves and offered suggestions. I am impressed! You rarely get that in the city!
i love home deopt great place for all your house hold needs
The sales part was great but the delivery is really bad was told MO day for delivery then on Monday when I called they said Tuesday here is is Wednesday and still no deliveryWell it's Tuesday of the next week still no freezer wow
Well.. everyone is a contractor in this town and gets a discount. They take people's words for it and not go through the correct process. Most of the staff are very nice, they all seem to have a great time at their job. Just wish policies were followed, especially when they price something wrong and then treat you like an idiot until you tell them they have to honour it. Watched a manager throw a fit after I tried pointing out the problem. "Do you even know what OSB board is?!?" In all honesty I should have filed a complaint after her rude interaction with me.
Couldn't find anyone to help me with info on a range hood or a bathroom fixture
Great knowledgeable service. Friendly staff.
They have 0 appliances in stock, may as well order online. Overall friendly and your typical hardware store.
Service is poor
Ok
Kitchen designer was quite thorough and very helpful
The gentleman who took care of me was kind, courteous, polite and took care of my order by checking on hand stock and all of it was available at the store and it was a one transaction order. Nice to deal with someone who cares about customer service. Quick, easy and efficient a rare thing these days in our Covid world.
Always terrible service. So many examples I could use. They will not pick up the customer service phone. The long-haired guy at the front will not help you but is constantly trying to sell you a Home Depot credit card. I returned Two boxes of ceramic tile’s that were sold to me cracked and found them on the shelf for sale again a week later. I have also purchased new tools that were obviously a return and used in the box. I have found my two select go to people when in the store who are the only two who will offer any kind of help that is worthwhile.
Once again superior customer service at SSM store. I was in the fastener aisle trying to figure out what I needed for a small DIY project Juan Carlos walked up,asked a few questions and and I was soon on my way with the right items. I would …
Good place. Large selection
I bought 3 general electronic appliances because of delivery date. I wanted Samsung but ordered G E because of delivery date was early ,thousands spent just to get call they can not deliver on time I could have received Samsung in that …
Lacks selection
Horrible online service