Reviews of The Home Depot (Interior Designer)

Myles Leatherdale

Indoor shopping. Love it

Da MongMan

Typically like every other Home Depot, they have the stuff, staff sometimes don’t know what’s up...

Vivian McLeod

Clean and organized, helpful staff

Dean Wesley

Curbside pick up. Make your order the day before. Backed up with orders.

Tom Myers

The one older lady that works by the pro desk is amazing. Wish i remembered her name but she deserves employee of the year. Everyone else is great too but she stands out!

miss D

How is it that this store (north bay location) knew it was open on Friday June 11th for in-store shopping and still did not have enough staff to cover curb side pick up for customers who have made orders days prior to the store opening. Was actually told today that they could not tell me when the order would be ready and when I said I wanted to cancel it, because it was taking so long, the staff member got short with me. This is not the first time we have had an experience with this store and staff members just not caring or being ignorant. And also I was astounded by the fact that your staff would let a 300$ Online purchase be canceled without trying to fix the problem. I thought keeping a customers business was the name of the game here. Next time I’ll order from Sudbury and have it delivered to my home.

PAUL MEYERS

Love this place. Great selection and service.

Richard Thomas

Good selection.

Xander Miller (PareidoliaX)

Curb side pickup is very disorganized. They should look at how Canadian tire is managing parking lot traffic. Management of this location appears apathetic.

Justin Caldwell

Big. If you think it's at a Home Depot, they'll have it.

Sherri Farmer

Staff not terribly knowledgeable or helpful.

Mike Pedwell

I have bought our pt decking here for 2years. It comes in soaked. Got around 15-20 lifts of it. Nothing but a problem. Mostly great local people working there. BUT I have spent 2 years running around changing our wrapped boards for our customers. . PLACE IS RUN LIKE A USA. BIG BOX STORE. ABSOLUTELY NO CUSTOMER SERVICE AT ALL. ..ALL I wanted was them to come good for our display dock. AND COULD NOT EVEN CALL ME BACK. I've switched to a CANADIAN STORE AND SAME PRICE BUT 10X THE QUILITY. JUST BEWARE OF THIS PLACE. AND I SPEND 70K A YEAR THERE. N NO CALL BACK. NOT TO MENTION LOTS OF MY CUSTOMERS ARE NOT AT ALL HAPPY WITH THERE STAIN... JUNK

Tlmothy Sabourin

A man's world!

RMC

Hard to find a person to help out

Darrell Deibel

Was great

Mr Camper

expensive...

Pedro Pedro

Good

Sean-Patrick S

Great, but wish summer stuff wasn't put away so soon!

James Aldridge

They have everything I need. But at times I still go to our small local stores. They deserve our business too

Jessica Schacherl

Awful experience. Terrible customer service. They kicked me and my toddler and puppy out right after we arrived. Both the toddler and puppy we're calmly in the cart after much preparation. Will never shop here again.

Saylor Weaver

It has to be my husband's favorite place.

April Stacey

Wonderful staff!!

Conrad Guillemette

Awful service ????

T W

Good ol' Home Depot. The people working there are always great. Try before ya buy! Gotta love it!

Sonia Rivet

People are walking around in all directions, not paying attentions to the arrows on the floor! We are still practising social distancing yet people are cutting you off. And why is the staff not allowing a certain amount of people in? It could avoid this crowd of people who are not respecting the social distancing! But aside from that, great store!

Grahame Stap

It's okay but not Canadian. Home Hardware is

Jo

I was in to purchase a door bell with viewer. I had 2 wonderful staffs helping with checking reviews to make certain I was purchasing the correct unit for my needs. And it was in sale.

Donna Bailey

Couldn't find any thing including staff. Had a nice visit with old friends not a complete waste of time

Horsestick MPG

Great service everytime I go, usually great deals to boot.

nef Sharkey

I enjoy going here for my gardening flowers especially hibiscus. I have to improve on my ???? for this store especially for the former garden centre manager Rob and the present one. These guys are outstanding when it comes to customer service . Since moving to Sudbury, I realized how pleasant the staff in my North Bay Home Depot are. So, I return to this store to buy my stuffs because of the customer service. Especially, my plants. I walked in and immediately, the staff knows the plant Guru has landed. I hate to say it but I refused to go to the home Depot in Sudbury and instead go to Lowe's . One very bad experience was too much for me. Look at what I took home from my North Bay Home Depot yesterday .A magnificent labster claw bird of paradise. The best buy ever. Thank you North Bay Home Depot

Kevin Truchon

Home depot.- slow curbside

Louise Boudreau

Received good customer service

Bernice

Went to get paint. Steve was extremely efficient and helpful.

Shelley Croft

Great service

Chantal Cain

Super friendly service.

Cal Cross

Staff are great

Tenasha Hook

Very helpful and friendly staff. Somewhat easy to find everything you need

Tenasha Ka

Lots of selection, just wish the variety was more like the stores in Barrie and Toronto. Disappointed to see pricing not always the same too...

Chris Bethune

Curbside pick up. Staff was very helpful.

Emily Brock

Found exactly would I needed. Very friendly staff

Melissa Gold

Home depot all the same

Jeffrey Smith

Good scenery. ????????

Yvonne Reynolds

Excellent service

mmmyeahh

This place always has what I need, also at a reasonable price !

Garret Claridge

I like thiş store for buying lumber, as you need to grab it off the shelf yourself you can pick through and only buy nice material unlike lumber yards that leave it outdoors and deliver whatever is in top of the pile warped or not

J Skramo

Large store with great selection. Lumber is not top quality.

misa6811

Very small but employees are alright

LA LA BA BA

THE STAFF WERE ALL SO BEAUTIFUL AND PROVIDED AMAZING SERVICE TO ME. ???????????????? I WISH THE COULD OF SEEN MY SMILES. ????☺️???? WE FINALLY FOUND OUR GOLDEN DOOR KNOB. ???????????? THANK YOU TO ALL THE FRONT LINE WORKERS. ???????????? ALL MY LOVE. ♂️♀️????????????????

Alireza Hatami

The staff are helpful.

Del Chemery

Very good to buy things when Renovating your own home or just fixing broken things around the house.

scott slater

Its home depot lol ???? something for everyone

Roger Galvin

Its convenient

Lianne Martell

Found everything we were looking for!!

Judy Lew

I went to purchase a garbage can that was on sale. It was out of stock. They said it would take months to order one in if I wanted it. So I asked them to sell me one at the same price. They agreed to. Thank you for making my trip worthwhile.

Phil Sim

Some employees are clueless & rude while others know exactly what they're talking about & are HUGE help!

Anne Giroux

Great store and great staff on hand to assist customers.

john hergott

Lots of staff to help

Jamie Fitzpatrick

The store staff are very knowledgeable and the manager was helpful when we had to return large items.

Yash Patel

It's the best place to find Auto and hardware stuff on the spot but it's too expensive compared to Walmart (in Store) and Amazon (Online). Or that's just my poor thinking lol.

Nicholas Fletcher

Curb side pick up is a joke with this company. I made an order may 25 2021 at 9 am at 2pm finally called and agent told me they were processing Sundays curb side orders. Go to any other store for curb side pick up. Home depot is a joke

Alex Solty

Got wood

stephanie fleming

Customer service was rude and unhelpful while we tried to return a tool still under warranty purchased 6 months ago.

adulf

Hope you know what you want or need to do the job.. Maybe even just know where to get it.. And unless you have to. Id never rent the equipment. Just saying.

Colin Wiley

The lady who works in flooring is super helpful and loves planning new and challenging projects. She helped me a great deal and I've remembered me when I ran into her again in the store and told her how well her advice worked!

Alexander McKenna

A home owners dream with options for repair and knowledgeable staff. Great for finding that thingamabober that going into that dodad that nobody else has. Crafty solution makers as well.

Kevin McDougall

Curbside service is fantastic.

Dennis John Chadbourne

Covid Friendly and following Covid guidlines

Ron Dillig

I was attended to as soon as I came in the door. And directed to the aisle I was looking for. Thanks Judy.

Michael “Whyt Mic” Brodeur

Alway has what we need

jetta hansen

This particular visit was for the Garden Centre. Beginning of the season is best for selection as is for any garden centre. Plants are well cared for & reasonably priced. Staff go above & beyond in assistance & search for information if unknown. Friendly and helpful.

Independent Remote Ltd / Télécommande Indépendante

I love the selection of products here.

Keyser Soze

Love the staff, they try to help in any way they can. Customers in North Bay are the WORST! It's not their fault you're ignorant.

Sebastien Roy

It's like a candy store for men

Greg Houle

Staff don't seem to quick to help customers and when we did find some they gave us the wrong information

Move Me Now Moving & Delivery Service Ltd

Friendly

Chris Troch

Had some real problems getting what we bought. Paid for it in October and still have nothing to show for it . Will most definitely use another hardware store when we build our new house.

Chan Nguyen

Great help, good safety protocols, well stocked. Still as great as ever

Natasha Lewis

Always great when assistants like Judy B make buying basebaord and trim easy and fasr! Thanks!

Marissa Labelle

So helpful! I bought my washer and dryer, and many other "fix it" products. Every time, they have gone above and beyond to help me. I don't love my washer and dryer (which isn't even their fault) but they made sure any mistakes were fixed with the shipping (which also isn't up to them to do).

Golden Eagle Camp

Helpful staff selection limited

Susan Steinhausen

Bad experience with online shopping

Terry Moore

I can also count on the team at home depot to help me find anything I need in a jiff. Except for maybe Robb, he will crawl over anything to get you what you need. He truly loves his job, as does every person I tslked to in the store. Keep up the great work.

Solange Sauvé

Excellent service at this location

D. Foucault

Lots of selection

Keith Valiquette

love this store, has everything needed to complete my project. Staff are always helpful.

Hailey Clinton

Great employees

Chad Lalande

Easy in, easy out

Bob Morphy

Main stop for all quality goods from renovating to expanding the man cave! Excellent customer service, (never confused long before someone asked if I needed anything) everyone is willing to help. The store is wide open and all social distancing protocols are being followed. The online app works well and is up to date with store stock and isle locations, as for items without there is always those eager to help staff members all around

Steph Arch

Friendly, helpful staff

percy fountain

Great service

Trevor Boissonneault

Good selection of products and variety of wood; however the staff was a little on the unprofessional side, and were unhelpful. Its clear this is a macro management style of operation.

Elaf Canada

Good service

Daryl Weis

They got it

Denis DuBois

Anytime I need help with home renovation projects, the team at Home Depot is very helpful. Having such a Large inventory is also appreciated. Staff is always friendly.

Claude Barre

No social distancing done at this store, if they do it's the consumers doing, not the home Depot enforcing it at all

David Collins

Great service from the folks who work there

3 dogz

Its ok

Ty C

Thanks to Ryan I got the advice and cuts I needed of the most appropriate materials!! He was fast and very courteous knowing I had no experience and no idea what I was doing lol. Love the staff. They are all very nice and helpful. Thanks again!!!

Tealia Carriere

Very helpful staff! I've gone in several times with odd projects and they walked me through the store to help me. One time they were out of a specific item I wanted 30 min before closing and a staff member helped me track down something similar. Another time I called the garden center for a curbside pick up and they were super helpful and asked additional questions which led me to learn it was open and I didn't have to wait for curbside! If they didn't try to understand my question I would have still been waiting. I love that it is organized and clean and I can find the exact aisle for the item online.

Brian East

Effective, quick and pandemic-safe curbside service

Gady Petrin

Quick responses!

Katherine Kennedy

Low on supplies

James Fraser

Friendly staff

Margaret Butcher

Clean spacious always love to look at always something new to see just a place to go on a walkabout great employees very helpful

kev mckev

Everything you need for all your home improvements

Andrew Sheppard

How it takes so long to get a saw to the front of the store to pick up blows my mind but here we are. Update: tried again. 36 hours waiting for 4 ratchet straps to get brought to the front of the store. You guys are rock solid with time management. Brutal to say the least

Dan Hokstad

Helpful and friendly staff.

Ryan Whittle

Staff was awesome

Dave Restoule

Love this store find almost everything here

Darren Renaud

Good local HD. Friendly service with lots of local knowledge. Garden center usually well stocked.

Wolf Z

I applied for 5 jobs there and the staff runs away from me not professsional enough the job has been fillled discrimination within this business disopointing . specialy in ????????

Timothy Bradley

This location was good. Prices aren't as good as Canadian Tire on most comparable items. But still had nice polite service.

RANDO LANE

Home Depot really nailed it

Ron Battiston

Excellent friendly staff the prices for wood have gone up a lot.

Veronique Pepin

great stuff expensive

Andrew Doble

Customer Service is amazing.

Eric Tennant (Redneck)

The associate name Loki in Lumber went above and beyond to satisfy all my needs

Kelly L. Morris

Employees were great, dispitw the facemask mumbling!

Christine Cooling

My only complaint is against company policy. During severe weather, hot or cold, customers should be allowed to bring pet companions into the store, of course under proper control. Traveling an hour past Home Depot to the cottage, drop my dog off, then an hour back to buy new flooring for the cottage, then an hour back to the cottage. Ridiculous!

Tim F

The Home Depot is a typical big box store. I have found it difficult to find helpful staff on the floor and have been shuffled off with the "It's not my department" routine. Customer service at cash and returns is top notch. The store has most of what you will need for any task. Pricing is typical with few sales and pricing which makes you wonder if you could have pieced together sales from other stores like Rona or Home Hardware. You can't beat the convenience of finding what you need under one roof.

Joe Morris

Not very satisfied or happy with Home Depot

Evalina Molnar

The staff made you feel like you were wasting their time

D&S McC

Purchased a $2100 snowblower the other day. The associate that helped me, very helpful, informative and courteous. Had some built and ready to go. I gave them money, two guys loaded it into my truck. True story. Home Depot North Bay is top notch if you ask me.

Rick DeJong

Nice to get some great customer service

Bruno Severin

Great service. Found this excellent light with a built in fan!

Gil Shymanski

Ok but over priced.

Rob Dow

Good service, lumber area is a mess

Mike Perreault

Quick stop to get some needed parts. Great staff

Chris Johnston

When you spend 6 figures at a place like this in a year, you'd think they could at least help your wife load the truck after not having the order ready when they said they would. Oh well, other places looking for business I guess.

Kevin McLeod

Helpful staff, needed to special order the table saw I wanted but got it in the end. 4 stars.

p/ penase

Good store

Erin Terry

They have everything you need for any project. Lots of staff around who are able to help

Michelle Q

I found everything I needed easily. Very happy

Yasser Abdelghani

best hardware store in North Bay

Jason Edgar

Over priced & out of stock

Darren Davis

Staff is always excellent and helpful. I found exactly what I needed for my pending project with their assistance :)

Dan Noble

As if they would take the order pile it all in a cart and put it outside in the rain to wait for us.

BOB Lamirante

Excellent place to shop

Michelle Thornton

The staff here is just amazing and always ready to help!

Logan Solitar

Thank you Maddie for helping me with my tool caddy. You helped me choose the right varathane and took a great load of stress off of my brain. I appreciate all your help in this matter as I am a tilley hat wearing mad hatter!

The Basic Painter

Stopped carrying minwax products

John Roberts

Curb-side pickup only (COVID). Been waiting 45 minutes already. Lazy bunch!

Phil Cassell

It's home Depot. Staff are fine, layout is fine, cashier's are fine. I go in for what I need and I leave lol.

M A

Dock to small

mei kow

Had problem w our motorhome n had to rush to Home Depot to purchase a compressor with 10 mins to spare. The young lady by the name of Cydney was very polite, friendly n helpful, even though it was so closed to closing time. She even try to help us by Googling some mechanics for us in the even we needed one. The Store Manager (Assistant?) was very nice and friendly too as was the staffs there. Had a very good experience. We got our motorhome fixed the following morning. Thanks Cydney!

Verna-Jean Smith

Was in garden center and tried to find plants advertised for sale and when asked was told over there....nope not there then told all was sold to landscaper in early morning.....finally got someone knowledgeable and helped me get other plants. Not a pleasant experience.

Adam Giroux

Home Reno's, supplies for projects that aren't home Reno's....they got them and their staff knows where to find them

Bob Sinclair

The staff are fantastic and helpful!

Joe Smith

not too bad but easy to miss allot of things

Jon Abraham

Home depot

Kimberly Bricker

While we had a few complications with a large order, I have to give full credit to the manager, Jeff Buckley in how he handled everything. He was efficient at following up and I appreciated his excellent communication skills. Jeff did what ever he could to amend the situation (the manufacture was actually a big part of the root of the problem). I would also like to give an honourable mention to Nicole who was on the ball and very efficient, including making a personal delivery in an effort to prevent any further delays. (Thank you Nicole) If there were 2 ratings I would give 4 stars to my overall experience, however Jeff deserves 5 stars for all his professionalism, patience, follow up and efforts. Thanks

Ray St. George

wood

Daniel Morin

Excellent client support. Always someone to assist and provide guidance or suggestions. There is even a desk where you can approach where you can get detailed assistants with a given project.

Independent Remote Landscape Homes Eng Property Mg

Quinn at the customer service desk was fantastic at returning my Dewalt roofing and utility knife that was defective. He was very friendly and is a good example to the other staff there.

Emile Hamelin

Always have what I'm looking for, in stock.

Norin Bel

When I need to get something from Home Depot, it's the only place I shop..

Ryan Edmunds

sometimes you gotta. they do their best but it can be easy to miss what you're looking for as it is such a huge place.

Dennis Spencer

Always get what I need

Justin Rowe

I did do it! And they kinda-helped.

Gordon Carr

Great service

Sir Whiskers

Found some stuff

Doc Brett

Good service and products in stock...

Sophie Bee

Nice store

Darkwater North

Great people work here excellent store.

Mark Robson

Nice sized store and friendly staff who are far more helpful than the kids over at Lowe's

Ray Marshall

what can I say...

lance desbien

They only had one of two items I was looking for and the other I have to order online. I need an accessory for my DeWalt table saw that they sell there but don't carry accessories for it

Ryan Chenier-Poulin

Good tools, and great deals Bought a chainsaw that works like a pro get the echo 310 keep it tight because that chain doesnt come pre stretched. Other then that amazingness

Amin Yabut

Great place, great selection, great staff. Friendly and helpful.

Craig Shaver

Stock.low but staff willing to help

FrizleFry00

Good selection

lizanne attwood

Sarah in the appliance department gave us great service

mike smulders

Always loved this store. It is hard to even think of something bad to write about how you are treated here. I would always go back every time I needed to.

Shawn Wolfe

Okay

Gilles Rheaume

The attendances were in great help

Raven St.Michel

Very good staff..sometimes your order will be delayed so make allowances

David Crites

They had just what we were looking for and staff very helpful.

Brian Pigeau

Most staff are helpful. Some should do more homework and others could use a course in customer relations.

Gabriel Bedard

Expensive right now!

Denise Scott

Not happy

Rick Bonfield

Try and find somebody

Norma Mete

I called the North Bay store today and spoke to a female associate in appliances. There was a dishwasher on clearance that I wanted to buy for my daughter for Christmas and we would pick it up at the store right after Christmas. She said no we had to get it out of the store within 48 hours. I told her that I bought all new appliances at home depot in ottawa and that store stored them for a couple months until I moved in. She said they must have been in a warehouse. I replied no I had bought a clearance fridge which they stored in the back of the store. She said north bay only has a small back storage area and they can't do that. Very poor customer service and different rules for different stores.

Mrsblcampbell

I placed an order online and everything you could imagine that could go wrong did! (Order placed over a month ago and still unresolved) The issue was not caused by the store but the staff at this location were fantastic in handling my concerns. They were patient and professional. The manager Jeff was great, patient, understanding and went above and beyond by hand cutting our wood for us to help us save timewith our assembly. He clearly leads by example by providing great service and being hands on with his team. Thanks Jeff and team!

Ron Parisien

Almost everything one needs

Roger Deforge

Bought things for Christmas

JD Carlyle

Go to place for home renovations

Therese Jubran

One of the associates that helped us was amazing and so friendly

Paul Deredin

Seemed a little disorganized at the curb side pick up that day.

Patricia

Gave them our money for a curbside pick up and it will take 3 days to get out order. Thats 3 days of them having our money with no product in our hands. This is pathetic. And the lady I talked to on the phone regarding this was rude, ignorant and very unprofessional. Not impressed, they have our money and apparently we are at their mercy when they decide to give us the product we bought.

Saylor-Rose Weaver

This has to be one of my husband's favorite places.

Shawn Carr

Apparently during Covid it is ok to give bad customers service according to manager Steve - my bad - sorry it took time out of your day.

Brett Mcdonald

Hey what's up with you and your family

Alicia Mangar

Great service. Nice staffing ppl!! pleasant atmosphere. Great shopping experiences.

Barbara Barrett

They never have what you go in there for and when you ask when new stock is coming in, they always say next week. No help for me when I need something now that I'm working on.

kathryn Feige

Home depot is good but home hardware is even better and Canadian - rona too

Mike Spencer

Found everything I needed and a few things that I didn't now I have to hide them from my amazing partner

ACR

Kris in kitchen and bathroom design was so helpful. I had a flood and needed the kitchen gutted. Couldn't get half the sizes I was looking for when it came to cabinets. He put together a design last minute for me and had it ready to go asap. He's been super helpful with everything. So thankful!

Ruth Power

Wonderful help in reassuring me on my non-existent. Plumbing skills. questions. Walked me through it. Felt much better afterwards.

Jamie-Lynn Morrison

Took a long time to find an employee to help this time... but they were good when I finally did ... always nice to have someone yell hello across the desk when they see you! ( thanks Steve!)

Shelly Anderson

Lots of stuff

Dolly Ross

good supply of everything u need

jason pearce

The flooring manager Tom was extremely helpful and shared some great tips on how to renovate a rental apartment.

Benbenoit Pitre

Got awesome service from a very tall man don't know his name

Brad Carriere

I am a landlord in North Bay and spend a lot of money on renovations & repairs. I find the North Bay Home Depot to be of top quality. They have well trained staff who are very friendly. I love this store.

bob .moore

Great to have a Hardware store that's open Sunday

Lise Larocque

Lots of inventory

Steve Ruttan

Great place to find everything for the DIY guy..

Bonnie Jones

Never out of supplies.

Dwight Wagner

Good selection of wood

Laurie Verwey

The staff were very friendly and helpful- we were able to find what we were looking for- even though it's an outdated light shade.????????????

Adam Britt

Anything you could possibly want

Wilson Bridgeman

Curbside service due to Covid sometimes overwhelmed with online orders but usually get it fairly quickly

russell martin

Great people great place

Heather Godfrey

Staff is very helpful

Keith Faulkner

Had everything looking for. Prices are decent.

ESF SK

Very friendly staff

Emmett Kelly

Great as usual

Liza Vandermeer

During the current Covid lockdown, the store is not open to the public. You can place on-line orders, and the store is offering quick, efficient curbside pickup.

Bruce Berghamer

Helpful staff, easy check-out

Mel Truchon

Terrible service and overall experience. I came in yesterday looking for a product that should have been in stock according to the website. I found the empty shelf and when I asked an associate for help in finding the item he shrugged and said he guessed it was out of stock. He didn't even check the computer or look to see if there were more being stored on a higher shelf. He suggested buying it online. Instead of using the computer to check to see if that was possible, I had to then use my phone to check for myself. The item is only available in store. I guess he was too busy surfing the internet to care whether or not customers were being helped to find the items they were looking for. I guess I will be shopping elsewhere and this Home Depot won't be getting my business.

Jason VanMeenen

Good selection and pricing but 100% American

Mike Dignard

They didn't carry what I was looking for

John barber

(Translated) O8 (Original) O8

Kristin McKenna

I made an online order but as I was ordering my items were sold in-store. I promptly got a call to inform me of the issue. Shortly afterwards I received an email from their services team informing me that they had an alternative item from a different brand that they set on hold for me until I had a chance to call. I was able to pick up an equal part. When I went to the store Brandon was very cordial and helpful. Thank you for the great service!

Anthony Giordano

Great selection and good prices.

Nhung Nguyen

Service very good ????

DDDAVE28 Sponagle

Some of the people working here seem completly clueless. But awesome selection though......

Yves Lefebvre

good selection friendly staff

Mark Shokoff

Always great stuff

tyler styve

They have almost anything you need

Steve Fillery

Store was clean and the staff were friendly. Cashier greeted me as I walked in, as did a few of the staff that I walked past. Pricing is pricing but they had what I wanted in stock and ready to go.

Chuck Lavigne

Typical box store!

Sharon Livingstone

Don't order anything you need soon. Had Canada post delivered faster.

bruce holder

Helpful staff Rob in blinds was great but not use to line ups but it went faster than I expected

Doreen M O'Reilly

My hubby was very happy with this visit. He found out he could rent a tractor backhoe for next weekend. A great deal.

Edd King

Seems to be less selection then other Home Depots. Staff very helpful. Appliances must be ordered in no pick up.

Robert Lavallee

Always find what I need here and theres always people super enthusiastic and willing to help me find what I'm looking for

Kayleene Bruce

Service wasn't the greatest the last couple times..yes the staff were helping others, but the wait time was very frustrating for myself and the others ahead of me..

Aurore Girard Alie

(Translated) Very nice store, I'm going back for sure. We find... (Original) Très beau magasin, j'y retourne c'est certain. On trouve...

James Sylvester

My wife and I went in to get more information on renting a carpet cleaner. The gentleman at the service desk was very clear at explaining how to use the carpet cleaner to get the best results. We were in and out in 10 minutes

Mr bosswich

It's alright. I mean. If you need to get something fast I always go to the smaller stores.

Chris Chartrand

Great place to get anything you need for your home. Great customer service when I went into the store!

Harold Sanders

Was not impressed I was sent to three different places to find what I was looking for some of the staff don't seem to know the store

Victoria Andrews

Love this store even with curbside, didn't have something they called asked if I wanted something to replace it, then found what I wanted and told me to reorder and they will add it to my pick up so I didn't have to wait.

John

Will never order anything from here again, spent over $8,000 on appliances and delivery was over 3 hours past the 4 hour window just to be called by the driver and told he would be there within the hour and was still a full hour after that ! Ridiculous waste of my entire day waiting! How hard is it to call and be within an hour?! Never again.

Laurie Larivee

great staff good choices very expensive unless they jave a sale

John Picard

It's weird to find a big box store that still values their customers, but Home Depot really seems to. Excellent service on all levels.

Glacier Cold

First day back open today. Long line up and not very organized. Had better experience at canadian tire

Keith Maxwell

Usually have what you are looking for in-stock. Friendly helpful staff.

king steveno

I have always found the employees helpful and the store pricing fair. Usually has what I need in stock! Good job!

Charlene Lefebvre

Everyone was so helpful

Brian Fitzer

Good

Hugh Lawrence

Great

Tyler Vandyk

Best warped wood in town

Neil Sutton

A++++++++

brian furchner

Staff do not act friendly, they appear to have very low energy

cindy giroux

Experience was good ...just disappointed that could not take advantage of 20% off of insulation 15 bags or more had to be off same R value...

Rock Roy

They had the moen cartridge I required at no charge

Bryan Blaney

Great selection of products, unfortunately they have days with no cashiers on so you have to use the self checkouts, I no longer shop their

Lianne Moore

Friendly helpful felt happy great people

E R

Many products , helpful staff

mike sturk

actual business hours do not match what is listed on website. drove 70km for nothing

Tanya Pretorius

Rude staff

John McDonald

It's was quiet in there today found everything I was looking for

lisa simon

Best service I've had at any home depot

Sharon Chin

Horrible experience with delivery. Wasted two days to wait for merchandise that wasn't on the truck. When I insisted, stuff was delivered in a rush. New fridge has a dent. Never had this much stress with a purchase EVER. When I get irate a manager acts as if they were doing me a favour because they matched the price on one item purchased. It is SUPPOSED TO BE THE POLICY of Home Depot. No favours there. One delivery fee waived because HD could not deliver all the appliances at the same time. Not doing me a favour. I wanted all at the same time. Don't treat me like I am an idiot. I do my research. I ask questions relevant to my purchase. I should have done more research regarding customer service. Would assign less than on star if I could.

Linda Brownler

Staff very helpful

Wayne Baxter

Great people that work for Speedy service.

Stuart Harley

Good store lots of stuff

Brad & Shelley

Good store but needed more of a selection of bathroom vanities.

Elaine Conrad

I purchased 3 home appliances in the last month at your store.The gentleman who assisted me was extremely helpful.Drew was polite,empathetic, and knowledgeable even though his main area of responsibility is the Paint section.Drew went above and beyond the call of duty for me and he needs to be recognized for his efforts.Staff member such as Drew is difficult to find and his dedication makes him an invaluable asset to the company. Thank you so much Drew

Gisele Desjardins

Quick

quenton haskim

Getting tire of going in here selection is getting smaller every year. And there is never a price tag.

Guy Laferriere

Associate was very helpful

Jeffery Larcette

Good place for selection, price is high!!

Yen Mai

I ordered an item 5 days ago and my order has been canceled, until now I couldn’t get the money back even though they said I can get money back within 3 days. I called and talked but the lady was so RUDE and not professional, it is NOT a proper manner to customers, she shouldn’t work as customer service. So sad!

Gerry Legro

Great customer service and advice, I don't shop anywhere else

Daniel Cote

Nice

G Hubert

Many items out of stock, can't finish projects if you don't have materials!!!!!

Neil Gleason

Seasonal

Doreen O'Reilly

Great place and friendly staff. Looking to rent equipment for yard work.

William Adam

Huge store. Untidy. Staff available and helpful.

Michael Widdop

Clean

Shelby Taylor

Good place ...just ask and they will help you out

TUFFY Tuffy

Got the last cheap lawn mower they had in stock. Got it home and it ran like a champ. Very impressed.

Tammy Knox

Nice people. Alw Always try to help. Great customer service!

patti greenwood

Always the most helpful store.

Sue Yeates

Best source for building materials

Bill Blaste

Have had horrible experiences with Home Depot in North Bay everytime I deal with them. Cancelled orders, refusing to cancel orders when actually needed, wrong items on pickup, missing items on pickup. Save yourself a hassle and go to Home Hardware and support a great local family instead!!

Kennith Blais

Went here for electric stapler with dad.thought i was close by lady working said ya and pointed to it.prices lil high but so it everywhere. tools seem good quality and they rent alot of stuff to.

Colleen Bailey

Great service from I think her name was Monica. She was helpful in helping us select a wood product and also was able to cut it to our size Thank you.

Natali Gauthier

Really friendly staff

James Mcleod

Poor service and some lack any knowledge

Normand Roy

Great, friendly and helpful staff, large selections of tools and materials for practically every need and project.

ahmad wallee

Cynthia, Dominic Craig and another lady in the appliances department (she is brunet, with long black hair, unfortunately I cant remember her name) they are all great, super friendly and amazingly helpful. I love this store and I always have a great experience each and every time I visit the store.

Cole Brooks

I was impressed. This little girls in the department I was in didn't have the answer to my question. But she bent over backwards and together we figure out the answer and she did it with a smile. Very well done Loki your cute as a button.

Peter

Extremely helpful

Mark Henry

We were very pleased the service we received. Judy was excellent, pleasant and very helpful. Thanks Judy!

scott dunn

Purchased appliances and Diane was very helpful!

Tyler Resmer

????

Jeremy Girard

Stuff usually there. Staff friendly.

Blair Bastien

Home depot found what I was looking for. Couldn't find anyone to help me though.

Brad Beardmore

Things are a little out of sorts outside the store, in the parking lot area, but all is for the improvement of the parking lot!

the brahma bull

Terrible staff!! The night staff need to be all fired especially the manager

Tim Cliche

Quick to get in an out of .

Dan Dolbeck

It was good

Lee James Mathers

Sales person was extremely knowledgeable and very helpful when purchasing new bbq.

Michael Turner

Ordering online has delays up to a month especially when coming from Burlington ontario, disappointed !!

Law speed

The store is clean. The staff are friendly and helpful. I enjoy shopping here, it is a positive environment. I highly recommend visiting Home Depot.

Son Gavin

If you need a guy who will leaf blow at 11:00pm on a Monday night, I highly suggest contacting this Home Depot. They have a very thorough guy I'm sure they can recommend you.

Tammy Brown

Ordered on line to do a store pick up, not happy with out come. Took 3 days to be able to pick item up, lots of workers scattered all over the place, they all looked confused as to what they were suppose to be doing. Had to park in normal parking lot for over 20 minutes because there pick up dedicated spots were all being used waiting for there orders to be brought out. The plus side is that the workers were very kind and friendly despite all the confusion that they were In.

brenda ouellette

I ordered a custom counter top and after the delivery date came and went they kept saying someone would get back to me ha never happened! Terrible customer service and I still have no counter top. BUYER BEWARE!!!

Judy Mitchell

Never seem to have everything you need and orders take forever

Teri Morettin

Excellent service by Sue and Paula

Roger Johnston

Great selection of lumber, I used Hope Depot to get most of the building supplies I needed for my new renovation.

Orangefinger 12

To Much wood

Philip Johnson

Always helpful

Maria Elliott

Steve in the paint department has been so helpful. Excellent customer service. Great asset to your store

Sylvain Gaudet

Great hardware store!

Dave Lott

When you need something after 6:00pm, these guys are still open! Home Depot is a USA "big box" style store so don't expect super personal service or super knowledgeable staff. What you do get is staff that know what products are in the store and a general idea of what they are used for. They will cut material to size for you and help you order out of store items but most of the personnel have not worked in the construction industry. There is a preoccupation with protocol which hampers sales sometimes and creates an impersonal atmosphere. Still, if you need something not too unusual, odds are good they will have it for a reasonable price.

Mike F

Terrible service over the phone and in person. I don't know why anyone would ever shop there. Carry-All is a MUCH better building supply center and they're just down the street. Do yourself a favor and save yourself a headache - shop ANYWHERE else.

Shawn Amyotte

Friendly staff, great selection.

Jeff

Great store and customer service in the area but the North Bay Home Depot is a 6 star rating in my books

Corina Irwin

Staff is fantastic! I have been going here for years for many renovation projects and they just keep getting better!

Dan

It's the best all around store. They always price match which is good because generally they are more expensive.

Tracy Roy

Good merchendice great service

Nicholas Dolbeck

I like it

Robert O

I always love the friendly staff at this location. If I don't know where something is there is somebody I can adk who does know.

Tomandenice Sotiriou

How do you get curbside pickup if you can't get hold of anyone

Cindy Bahm

Worst garden center I've been in. No plants and cash person working floor so takes forever to get through cash.

Colleen Thompson

Excellent service and lumber stored indoors is a real bonus

Richard Ouellette

Service slow

Don Richtofen

Customer service had a very bad attitude. My father bought an item and lost his receipt, and needed to return it because he was never going to use it, but they refused to give him store credit or anything. Treated him like a criminal. However, the appliance section has friendly staff.

DW 17

Very hit and miss with customer service. I have received great customer service when I was looking for paint for my house. However, most of the time, I spend 10 minutes (over 20 minutes once) just trying to find someone to assist me. I don't know if they are understaffed or what, but I am always nervous when I go there and know that I will need advice, because I don't know if I will actually get it. When I do, it is usually good, but it's just not consistent enough.

Trevor Oliver

Good price , good variety of what you want

Robyn Leegstra

Very helpful and friendly. Found what we needed and helped us load it too!

Tammy Hevenor

Awesome Young Matt and Tom helped load and cut our wood, loved the friendly smiles. Thank you!

kelly flood

Staff ignored me for 15 min till i physically went up and touched him on the shoulder

Logan Laframboise

Was told to come get my order for 2. Not ready when I get there. Turns out it's on a skid buried in the middle which is also on a shelf. Took over an hour for my order to be brought up even though it was supposed to be ready at 2. Go to home hardware.

Richard Stevens

They have really great service, could have a one more cash open there was a line up. I went through self checkout, but I perfer interaction with people.

Mitch Unger

Terrible customer service. Told me I had used a drill that was never out of the box. Had to call head office to get anywhere. Don't expect help. Wouldn't even make eye contact.

Corey Amyotte

It's your typical big box store. Service is hit or miss, usually good though. It's best to know what your looking for before going in. The tool rental department is great as well. The selection of products is good.

Bill Cosby

Brought a broken Husky socket. Asked for an exchange since it has lifetime warranty. The manager went and brought me a new one.

Patsy Belanger

Great service in the paint department and awesome cashier! In and out in about 15 minutes with my mixed paint!

Samantha Ryckman

Very friendly and helpful staff.